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Job outlook for business sales representatives in the United States
Business sales representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected business sales representative job growth rate is 4% from 2018-2028.
About 63,300 new jobs for business sales representatives are projected over the next decade.
Business sales representative salaries have increased 9% for business sales representatives in the last 5 years.
There are over 133,392 business sales representatives currently employed in the United States.
There are 226,438 active business sales representative job openings in the US.
The average business sales representative salary is $58,288.
Are business sales representative jobs in demand?
Business sales representative job and salary trends over time
Business sales representative jobs over time
Business sales representative job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 133,392 | 0.04% |
| 2020 | 134,558 | 0.04% |
| 2019 | 141,910 | 0.04% |
| 2018 | 142,155 | 0.04% |
| 2017 | 144,389 | 0.04% |
Average business sales representative salary over time
Business sales representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $58,288 | $28.02 | +3.6% |
| 2025 | $56,278 | $27.06 | +2.4% |
| 2024 | $54,945 | $26.42 | +2.7% |
| 2023 | $53,499 | $25.72 | --0.3% |
| 2022 | $53,658 | $25.80 | +2.5% |
Business sales representative jobs by state
Most common states for business sales representatives
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Vermont | 623,657 | 347 | 56% |
| 2 | Rhode Island | 1,059,639 | 536 | 51% |
| 3 | New Hampshire | 1,342,795 | 591 | 44% |
| 4 | District of Columbia | 693,972 | 307 | 44% |
| 5 | Utah | 3,101,833 | 1,320 | 43% |
| 6 | Iowa | 3,145,711 | 1,259 | 40% |
| 7 | Pennsylvania | 12,805,537 | 4,953 | 39% |
| 8 | Montana | 1,050,493 | 399 | 38% |
| 9 | Nebraska | 1,920,076 | 710 | 37% |
| 10 | Minnesota | 5,576,606 | 2,027 | 36% |
| 11 | Wyoming | 579,315 | 210 | 36% |
| 12 | Wisconsin | 5,795,483 | 2,003 | 35% |
| 13 | Maine | 1,335,907 | 469 | 35% |
| 14 | Maryland | 6,052,177 | 2,033 | 34% |
| 15 | South Dakota | 869,666 | 294 | 34% |
| 16 | Ohio | 11,658,609 | 3,841 | 33% |
| 17 | Kansas | 2,913,123 | 921 | 32% |
| 18 | Arkansas | 3,004,279 | 931 | 31% |
| 19 | Alaska | 739,795 | 231 | 31% |
| 20 | Massachusetts | 6,859,819 | 2,069 | 30% |
Most common cities for business sales representatives
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | West Hollywood | 2 | 5% | $76,048 |
| 2 | Brooklyn Park | 2 | 3% | $76,256 |
| 3 | Marietta | 2 | 3% | $49,887 |
| 4 | Lewiston | 1 | 3% | $61,652 |
| 5 | Madison Heights | 1 | 3% | $56,857 |
| 6 | Hackensack | 1 | 2% | $66,926 |
| 7 | Newark | 2 | 1% | $66,863 |
| 8 | Appleton | 1 | 1% | $73,683 |
| 9 | Chattanooga | 1 | 1% | $42,196 |
| 10 | Denver | 2 | 0% | $62,157 |
| 11 | Baltimore | 1 | 0% | $58,459 |
| 12 | Baton Rouge | 1 | 0% | $44,644 |
| 13 | Birmingham | 1 | 0% | $61,125 |
| 14 | Chicago | 1 | 0% | $52,469 |
| 15 | Dallas | 1 | 0% | $49,327 |
| 16 | Des Moines | 1 | 0% | $51,759 |
Business Sales Representative job outlook: Expert opinions
Our panel of business sales representative experts
Weber State University
University of Maryland - College Park
University of Southern Mississippi
University of Alabama at Birmingham
Southern Illinois University Edwardsville
University of Maryland - College Park
North Dakota State University
University of Akron
University of Akron
University of Richmond
Salem State University
University of Nebraska- Lincoln
University of Nevada, Reno
University of Central Arkansas
Alverno College
Florida International University
Montclair State University
Denison University
Lloyd Wilson
Professor and Center DirectorWhat general advice would you give to a Business Sales Representative?
Lloyd Wilson: Be a strong communicator. Make yourself so valuable that the company will lose business if you decide to accept a position with another company. Show your value by being able to improve the company’s bottom line. Earn the company’s respect by earning the respect of the crop consultants, growers, extension agents, and specialists. Be willing to ask for pay increases once you have reached the point that you believe your knowledge separates you from the pack, so-to-speak. Be wiling to change jobs is necessary, but never burn bridges. Be willing to accept leadership roles, even if it means you have to relocate.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Lloyd Wilson: If the graduate is just starting his/her career with a chemical company then the best advice I can give is to learn all you can about major factors that impact herbicide, fungicide, and insecticide efficacy. Reach beyond the products that the company sale and learn how the crop responds to the array of management inputs. Don’t be hesitant to say I don’t know about something but will get back to you on it. Do get back to them. Learn that when you don’t know something, ask the opinion of the consultants, growers, and researchers you work with.
What will help Business Sales Representatives increase their earning potential?
Lloyd Wilson: Communication. A person who is willing to learn by doing. A person who learns the ins and out of all aspect of production of each crop you work with from varietal selection to planting, fertilizing, irrigating, pest management and harvesting will be highly prized. Growers and consultants respect chemical reps who have a strong understanding of all aspects of production and management. Growers and consultants are certainly interested in knowing how to maximize the cost-effectiveness of their chemical options. But don’t b.s. about what you do and don’t know. Nothing wrong with saying I don’t know and will get back to you. Working for a chemical company means you need to know how to calibrate spray equipment, evaluate efficacy, determine cost-efficacy of the array of management options, and know how to work safely with potentially dangerous chemicals. Drone technology is quickly taking off. Obtain a license to operate drones with attachments that allow liquid, granular, and powder payloads application. Know the ins and outs of labels. Know the flexibility that your company provides you in terms of chemical pricing, assume there is a sales side to the position. At times, you will have to recommend other company’s chemistries. But if that happens too often, find a better company to work for. Learn how to work closely with your crop consultants, growers, university researchers, extension specialists, and local extension agents.
Ryan McKeehan
Weber State University
General Sales, Merchandising And Related Marketing Operations
What general advice would you give to a Business Sales Representative?
Ryan McKeehan: I advise seeking experiences over money when you are beginning your career. Often, new graduates will take the job that offers the most compensation. Choosing employment that provides the best opportunities to develop different skill sets will pay dividends in the long run. Leadership and problem-solving depend heavily on the experiences one can draw upon.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Ryan McKeehan: At the start of one’s career, there are numerous ways to maximize one’s salary potential. One way is to change jobs every few years. The traditional stigma around job hopping has diminished, and each job change can bring new opportunities for salary upgrades and skill acquisition. By demonstrating a willingness to work hard and continuously upgrade skills, one can develop rare and valuable expertise that will be in high demand, opening doors to better opportunities and higher earnings.
What will help Business Sales Representatives increase their earning potential?
Ryan McKeehan: With the rapid advancement of AI and other technologies, the role of salespeople is evolving. In this changing landscape, superior soft skills will be in high demand. The ability to communicate effectively, provide exceptional customer service, and sell ethically will be more crucial than ever. By honing these skills, one can stay ahead in the job market.
What general advice would you give to a Business Sales Representative?
Dr. Kathleen Kelly: Starting a career in sales will be both exciting and challenging. Below are six tips for those entering this amazing field for the first time.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Dr. Kathleen Kelly: Maximizing your salary potential requires research, flexibility, and being your best advocate.
What will help Business Sales Representatives increase their earning potential?
Dr. Kathleen Kelly: The world is changing rapidly and the Sales field is no exception.
What general advice would you give to a Business Sales Representative?
Kevin Buckley: The biggest factor in earning potential is performance - salespeople get paid based on their ability to hit and exceed quotas through revenue generation. With a sales career, you have a lot of control over earnings. My advice is to be metrics-driven and have a plan to intentionally grow your sales skills through training, mentors, and personal development. Build a reputation for consistent over-achievement. It's also important to do research and understand typical compensation benchmarks. Some may offer higher base pay, while others offer more earnings leverage through aggressive commission/bonus structures.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Kevin Buckley: Adaptability - The sales environment is evolving rapidly with changes in buyer expectations, technologies, and go-to-market strategies. Successful salespeople will need to be highly adaptable, comfortable with change, and able to quickly adjust their approach as needed. Those stuck in outdated methods will struggle. Digital Selling - The ability to effectively sell through digital channels and virtual interactions is now table stakes. Mastering skills like virtual presentations, video marketing, social selling, and leveraging sales technology tools will separate the top performers. Buyers expect a seamless, digitally-enabled experience. Business Acumen - More than ever, salespeople need the ability to position their products/services as strategic solutions that tangibly impact the client's key objectives, financial metrics, and business outcomes. Knowing how to speak the language of business strategy is crucial for consultative selling.
What will help Business Sales Representatives increase their earning potential?
Kevin Buckley: My top advice is to be a continuous learner, both about your company/products and about the sales profession itself. Sales is a skill that requires ongoing development through practice, coaching, and studying new techniques. Don't rest on what you learned in school - seek out mentors, training opportunities, and ways to keep enhancing your sales capabilities. I would also advise resilience and to view every 'no' as a step closer to 'yes.' Sales has its share of rejection. Have a positive attitude, persist through obstacles, and be a student of why buyers say no so that you can improve.
What general advice would you give to a Business Sales Representative?
Dr. John Hansen: Regarding the third question, the only real way to maximize your salary in sales is to perform well against the success metrics in place in your role. Sales is, for the most part, an outcome-based profession, meaning that pay increases (or decreases) based on outcomes attained. Whatever the success metrics are in the position one is currently in, they will maximize their income to the extent that they perform well in relation to these success metrics.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Dr. John Hansen: As to the first question, I would suggest any new graduate beginning in sales understand themselves to better understand what type of role they will best fit to. There has been a growing increase in assessment tests in sales to ensure that sales people are being placed in roles they will flourish in. For example, some sales people are more oriented towards finding new customers, while others are more oriented towards managing existing relationships. To the extent that new salespeople can better understand what role they will fit best to, and then secure that role, they are more likely to be successful. Beyond that, there is no substitute for hard work - particularly as one begins their career.
What will help Business Sales Representatives increase their earning potential?
Dr. John Hansen: In terms of the second question, consultative selling has become critically important and will become even more important moving forward in the future. Gone are the days of salespeople simply being able to show up and pitch products while negotiating price. Today, instead, salespeople must be able to craft solutions in response to their customer’s problems. They must truly be consultative in their approach, guiding their customers through the purchasing process. To the extent that they can do this, they will be more successful in their careers.
E. Duff Wrobbel Ph.D.
ChairSouthern Illinois University Edwardsville
Communication And Media Studies
What general advice would you give to a Business Sales Representative?
E. Duff Wrobbel Ph.D.: Network, get an internship, do action research etc - anything to add practical experience to the classroom knowledge base.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
E. Duff Wrobbel Ph.D.: All things social media are important, and so writing skills still matter.
What will help Business Sales Representatives increase their earning potential?
E. Duff Wrobbel Ph.D.: With this major, probably the best salaries are from sales jobs, which many people shy away from because they think only of hustling used cars, but sales can be very good work.
What general advice would you give to a Business Sales Representative?
Derrek Schartz: Be agile and able to adapt. Sales has changed more of the last 20 years than over the previous 100. It's not your father's sales career. Over the last several decades the role of sales in most organizations has changed dramatically.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Derrek Schartz: To maximize your total income in sales one must always be learning and growing. Improving their knowledge, skills, and abilities particularly in light of the disruptions beginng to occur, such as AI, digitization, and others.
What will help Business Sales Representatives increase their earning potential?
Derrek Schartz: The future of sales will require a change to the knowledge, skills, and abilities of salespeople (KSAs). Knowledge is a very important part of what a salesperson needs to be effective.
What general advice would you give to a Business Sales Representative?
Hank Boyd: Demonstrated proficiency in sales represents a feather in your cap. For many
CEOs, they started their illustrious career in sales. Nowadays, it is a common
launchpad for scores of successful business executives in consumer package goods.
Why is this so? Savvy companies know that it is paramount that new hires
quickly learn who the real target consumers are. Spending time on the front lines will
enhance your later contributions to the firm. For example, after obtaining my MBA from
Berkeley, I had the good fortune to land a sales position at Merck. I served as a Hospital
Representative specializing in broad spectrum antibiotics. My territory consisted of
Stanford University Medical Center, Palo Alto VA Medical Center, and the Santa Clara
Valley Medical Center.
After 18 months of working diligently in territory, I was offered a promotion to
work inside at Merck's headquarters in Rahway, New Jersey. Once I truly knew the
needs and concerns of my clients - general surgeons, urologists, gastroenterologists,
urologists, and infectious disease specialists - Merck was confident I could craft
relevant literature pieces and design compelling ad campaigns to reach target
physicians.
Mastery of general sales is a highly coveted asset. Once you conquer a given
product domain, the artform of sales is entirely transferrable. Case in point, it is not
unusual for you to begin in pharmaceuticals and then effortlessly segue into medical
equipment sales after a couple of years.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Hank Boyd: With the looming prospects of AI, soft skills will reign supreme in sales. While at
first blush it might seem counterintuitive in that product knowledge used to be cardinal
skill, today's salesforce relies heavily on networking. Numerous academic papers lend
credence to this idea. Great people skills often trump wonkish knowledge about the
product line.
As we wade further into the 21st Century, environmental scanning (or better yet
the innate ability to read prospects) will remain pivotal. Exceptional salespeople
instinctively scan a prospective client's office noticing all the trappings. They are trying to find something they can comment upon, by doing so they can establish common
ground. Once a connection is forged, salespeople move out of the box of being pesky
interlopers into becoming valued associates.
Lastly, if you decide to embark on a career in sales never forget the tried-and-
true axiom of ABC - always be closing. This phrase means having the gumption to ask
for the business. While sales recruits might have congenial and bubbly personalities, if
they cannot look the prospect in the eye and ask for the business, they ought to find
another profession.
What will help Business Sales Representatives increase their earning potential?
Hank Boyd: Nothing provides greater leverage in salary negotiations than having
documented sales experience. My advice would be to garner as much experience as you
can while in college. For example, you could fundraise for a nonprofit cause or a local
political campaign. If you have affiliation with a fraternity or sorority, volunteer to
serve on its recruitment committee. The bottom line is that you must convince any
potential employer that you naturally relate to people from all walks of life.
Eric Gjerdevig
Lecturer in Marketing, Director for the Center for Professional Selling and Sales TechnologyNorth Dakota State University
Marketing
What general advice would you give to a Business Sales Representative?
Eric Gjerdevig: First, remember that what you get out of your first job is so much more than compensation. A great manager mentoring you is priceless: it will pay you back dividends for the rest of your career. That said, in sales our compensation is typically tied to our performance. That means we need to put yourself out there, pay attention to the actions of the most successful salesperson in the company, learn everything you can, and manage your time well.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Eric Gjerdevig: I might be a contrarian with this answer. I think as technology advances very quickly with AI it's our human-to-human skills that will become rarer and more valuable over the coming years. It might sound silly but things such as asking questions, listening, storytelling, and being empathetic can function like superpowers and I think they will even more in the coming years.
What will help Business Sales Representatives increase their earning potential?
Eric Gjerdevig: Learning doesn't stop when you graduate. How jobs are done will continue to evolve more quickly with advancing technology. To excel you need to continue to learn, develop new skills, and be adaptive.
Director Dave Payne M.S.
Associate Professor of Practice / SalesUniversity of Akron
Specialized Sales, Merchandising And Marketing Operations
What general advice would you give to a Business Sales Representative?
Director Dave Payne M.S.: Planning, practice, and skills are the keys to a successful career launch. Practice and coaching feedback will build competence, which builds confidence and sales performance success.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Director Dave Payne M.S.: Skills and competence are king! Sales professionals are paid a commission and bonus based on "sales performance" results...this will continue to drive top sales reps and managers to earn some of the highest incomes in the country. I am very proud to share that U Akron sales graduates have had a nearly 100% job placement rate for over a decade, with some of the highest starting incomes in the state of Ohio. This is directly tied to the gracious support of the 30 Fisher Institute for Professional Selling corporate partners which hire them every semester.
What will help Business Sales Representatives increase their earning potential?
Director Dave Payne M.S.: As Director of the Fisher Institute, sales education professor and sales coach for the UA sales competition team, I look for three basic characteristics in our sales students. I look for "likability", "coachability" and "hunger for success". Here at U Akron, we are on the cutting edge of pioneering sales research and next level sales education utilizing AI, infrared technology, and biometrics/ physiological responses to sales stress. Skills are king... creating a new system for sales practice, AI feedback and repetition will be the game changer. Advancing skills to make a 21-year-old sales graduate to exhibit the skills and talent to appear ten years more experienced will be very attractive to hiring companies. This is happening at Akron next semester.
Frederik Beuk
Associate Professor of MarketingUniversity of Akron
Specialized Sales, Merchandising And Marketing Operations
What general advice would you give to a Business Sales Representative?
Frederik Beuk: The key consideration is whether you really want to maximize your initial salary. For instance, envision two job opportunities: one offering a salary of $50,000 per year, where you'd be the most junior team member, and the other providing $75,000 per year, with the caveat that you would be the sole sales representative for the firm. The optimal choice is to prioritize learning opportunities. In this context, being the lone salesperson for a company that compensates its highest-earning sales professional $75,000 might not be your superior option. Instead, seek a position that offers the greatest potential for learning. Subsequently, demonstrate your negotiating prowess, a critical sales skill, by securing a slightly higher salary. However, it's essential not to fixate on maximizing your starting salary. Your career requires a long-term strategy, and you have several decades ahead of you to maximize income.
What Business Sales Representative skills would you recommend for someone trying to advance their career?
Frederik Beuk: Digital Literacy and AI are obviously on everybody's mind. The benefit for early career professionals is that these are skills they can use to differentiate themselves from more established professionals. Embrace these tools. At the same time, being an authentic storyteller that helps buyers envision the potential of your solutions can be an extremely powerful skill.
What will help Business Sales Representatives increase their earning potential?
Frederik Beuk: Digital Literacy and AI are obviously on everybody's mind. The benefit for early career professionals is that these are skills they can use to differentiate themselves from more established professionals. Embrace these tools. At the same time, being an authentic storyteller that helps buyers envision the potential of your solutions can be an extremely powerful skill.
What soft skills should all Business Sales Representatives possess?
Keith Webb: Oral and written communication skills are critical. Also, the ability to work within a team orientation, flexibility, and adaptability, to name a few.
What skills will help Business Sales Representatives earn the most?
Keith Webb: While it depends on the industry, I believe students who develop and enhance their skill set in data analytics will ultimately reap significant incomes and longevity.
What skills stand out on Business Sales Representative resumes?
Keith Webb: Academically, we prepare our students for numerous opportunities, whether they are pursuing opportunities as business analyst interns, investment banking interns, consulting interns, etc. Generally, relevant experience is a plus. However, transferable skills stand out as well.
Zlatinka Blaber Ph.D.
Associate Professor of AccountingSalem State University
Accounting & Finance Department, Bertolon School of Business
What skills stand out on Business Sales Representative resumes?
Zlatinka Blaber Ph.D.: In my opinion, the skills that recent university graduates need to succeed professionally in a time of the pandemic, i.e., mostly remote office work, are 1) communication skills, 2) research skills, 3) data analytics skills, and 4) adaptability. A newly hired graduate in an accounting firm or in the accounting department of a non-accounting firm needs to write concisely, to the point, and error-free. Bad writing projects a weak professional (and company) image to clients, suppliers, and others. Communication skills do not extend only to writing emails and reports; asking questions when clarification is needed also is very important for a smooth work process. No one is born knowing everything, but one can research topics of interest and learn new things. Nowadays, there are plenty of library books, magazines, databases, search engines, online forums, massive open online courses (MOOCs), such as Udemy, EdX, and Coursera, and other resources available at our fingertips. Knowledge has never been available so widely and so cheaply, often for free. I call this the democratization of knowledge. Curiosity is an important characteristic of acquiring new knowledge and skills. New knowledge and skills lead to upskilling, especially if acquired regularly. The future belongs to those willing to get out of their comfort zone, upskill, and adopt a lifetime learning worldview. This is a matter of values and priorities. We see lifetime learning in action in business, too - Netflix and SpaceX, for example, have adopted innovative business models that no one had thought of before, and they have not stopped innovating. These companies did not rest on their laurels. Likewise, graduates need to be proactive, do research, and find the answers the company is looking for. "Data" is all around us and is valuable. Learning the basics of Microsoft Excel, Word, PowerPoint, Tableau, or Microsoft Power BI and getting certified in them can be very useful, too. For more advanced software features, the makers of these programs have online classes, support, and user manuals. Learning data analytics skills may take some time, but it will save a lot of time and effort in the long run. Finally, adaptability.
My native country, Bulgaria, for example, has seen an influx of workers from Latin America, North America, the rest of Europe, and other places since the mid-2000s. Big Western pharmaceutical and software companies, among others, have offshored their offices there because the cost of labor and the income taxes are lower than those in Western countries. A low cost of labor corresponds to a low cost of living, too. Today, recent graduates should stay open-minded as to the location of their employer. We live in a global village that constantly changes. Sometimes, one's ideal job is far away from home. Accepting a job opportunity abroad requires flexibility and the long term in mind. It may come with nice surprises - a generous foreign earned income tax credit (for U.S. citizens working abroad), college debt forgiveness or postponement (for jobs with the Peace Corps and the Fulbright Commission, for example), new places to see, new languages to learn, and new friends to make. When one door shuts, another one opens.
Ozgur Araz Ph.D.
Associate Professor, Supply Chain Management & AnalyticsUniversity of Nebraska- Lincoln
Supply Chain Management & Analytics Department
What skills stand out on Business Sales Representative resumes?
Ozgur Araz Ph.D.: Recently, data management and analytics skills with a global understanding of business operations, including supply chain management, have stood out.
What soft skills should all Business Sales Representatives possess?
Ozgur Araz Ph.D.: Collaborative management and leadership skills are most important.
What skills will help Business Sales Representatives earn the most?
Ozgur Araz Ph.D.: In almost all business disciplines, data analytics skills help most to stand out for salary negotiations.
Jim McClenahan
Director of Career and Corporate OutreachUniversity of Nevada, Reno
College of Business
What skills stand out on Business Sales Representative resumes?
Jim McClenahan: It continues to be a balance of soft skills and technical skills. Perseverance and Grit are things to highlight. Adapting to changing environments is something not advertised, but everyone is looking for with the times we are in. With adapting to change, empathy is very important. For students, employers want to see levels of engagement. A high GPA is not enough. What clubs were you involved in? What part-time jobs did you hold? Finally, technical skills will never go out of style. A little coding is nice, and Excel mastery in any position dealing with data is vital.
What hard/technical skills are most important for Business Sales Representatives?
Jim McClenahan: Sometimes this is job-dependent. Generically, Excel is the go-to tool for entry-level data analytics. Knowing one coding language, typically Python is a great start if your career ranges into the technical side. Business development and sales are the most demanded skills and experiences with the jobs we see. Not traditionally classified as hard skills, but not really soft, they underly so many things students see in first careers.
What soft skills should all Business Sales Representatives possess?
Jim McClenahan: As I said, soft skills are desired more than ever. Angela Duckworth describes Grit as "Perseverance, effort, and skill." We can teach the skill; the other two have to come with the new hire. Empathy is important as someone grows in their career-you can't be an effective leader and not have empathy in your skillset.
Anthony McMullen
Associate Professor of Business Law and Director of Forensics, vUniversity of Central Arkansas
Accounting Department
What soft skills should all Business Sales Representatives possess?
Anthony McMullen: Admittedly, I'm not a fan of the phrase "soft skills" v. "hard skills," as some might take such phrases to imply that soft skills are not as important or are easier to obtain. That being said, to answer the question, communication and critical-thinking skills are essential to a successful career. Communication skills (both oral and written) are necessary to convey messages. It does not matter how much technical expertise someone has if that person is unable to convey that expertise to others. Critical-thinking skills are important because skilled workers need to know how to think through problems. The answer will not always be readily apparent. And even when it is, workers need to ensure that they can analyze it to ensure that it is trustworthy. Maybe the information found is outdated, doesn't apply to the situation, or is just flat out wrong, and a skilled worker needs to be able to make that determination.
If the pandemic has taught us anything, adaptability is also necessary to be successful. So many jobs have changed (and will continue to change). Many people left their respective industries during the pandemic because they couldn't (or did not want to) adapt to change. Those who can, or at least try, will find more opportunities in the workplace.
What hard/technical skills are most important for Business Sales Representatives?
Anthony McMullen: Generally, the most valuable hard skills are going to depend on your field. So, it is hard to identify a specific "hard skill" that is most important. The current "buzz words" in business education is data analytics, or the ability to use tools to analyze and present data. Our society is increasingly data-driven. How do people wade through all of this information and provide something useful? Those who can do this well will have the upper hand.
Stephani Richards-Wilson Ph.D.
Associate Professor of Business and Management, MBA Faculty Director, Associate - School Sisters of St. FrancisAlverno College
Business and Management Department
What soft skills should all Business Sales Representatives possess?
Stephani Richards-Wilson Ph.D.: Today's business environment is complex and continues to evolve. Creativity, problem-solving, emotional intelligence, and the ability to manage or lead in turbulent times are essential twenty-first-century skills. Critical and strategic thinking, organizing, and planning are also salient skills. Business specialists with these skills make important contributions to their organizations. They often lead when no one else can or wants to. Communicating and being visible throughout one's division, department, or organization are important to the well-being and prosperity of the organization and the individuals who work there. Business specialists can develop and practice these leadership skills on-site or remotely. Internal and external relationship-building leads to trustworthy and mutually beneficial relationships and/or partnerships.
What hard/technical skills are most important for Business Sales Representatives?
Stephani Richards-Wilson Ph.D.: Respectful communication, including email and video conferencing etiquette, is most important across all settings. Different business functions and roles require different skill sets. What is hard for some can be easy or relatively easy for others. Becoming proficient in office productivity software/applications and presentation platforms is vital to one's career development. The ability to effectively network online is also important. I encourage my students to keep their professional profiles on LinkedIn current. If they need to develop their time management skills, I encourage them to use a calendar or scheduling tool.
What skills will help Business Sales Representatives earn the most?
Stephani Richards-Wilson Ph.D.: My experience has been that it depends on the position, organization, and industry, among other variables. Digital and information literacy are key to researching, analyzing, and evaluating credible information, in this case, skills that are in demand and could lead to well-paying jobs. I would emphasize, however, that there are intrinsic benefits that sometimes eclipse salary as the primary consideration. It depends on the individual and how they want to improve their quality of life, earn incentives, or be compensated. For many, contributing to an organization that promotes humane and positive interactions, allows for flexible work arrangements, and aligns with one's personal values is paramount. I encourage business specialists to stay vigilant and knowledgeable about developing industry or marketplace trends. Embrace continuous learning, upskilling, and workplace training to remain relevant in the post-pandemic world.
Will there be an enduring impact of the coronavirus pandemic on Business Sales Representatives?
John Tobon: Yes, the enduring impact of the coronavirus pandemic on graduates will be how and where they will work. The pandemic forced employers to overlook their reluctance to telework arrangements in order to survive. The biggest change will come in government employment where all but the most sensitive positions will enjoy greater flexibility. This will also mean less travel for in-person meetings, as more people become more comfortable with video conferencing and as the technology becomes more secure and intuitive to the users, business travel will be reserved for only the most necessary activities.
What's a day at work look like for a Business Sales Representative?
John Tobon: In the near term the work day will look a lot like online learning. Everything, starting with onboarding of employees has transitioned online. Newly hired employees may not meet their supervisors and co-workers in person for several months, if ever. There will be more real time online collaboration and greater need for proficiency in the use of communication software. Graduates may not necessarily live in the city where their employer is located, this will provide greater freedom to employees but it will also increase the level of competition for some positions. In the long term, workplace will look different. As a cost savings measure, companies will maximize the amount of offsite work that can be performed by implementing hybrid models that incorporate maximum telework arrangements.
What will help Business Sales Representatives increase their earning potential?
John Tobon: In the field of federal law enforcement the two growing needs are computer forensics and forensic accounting. Every law enforcement agency is in dire need of these skills, all criminal cases require forensic analysis of multiple devices such as phones, tablets, and computers. The demand for these skills far outweighs the current number of personnel available to perform the analysis. The complexity of the financial system has made tracing of ill-gotten gains a serious challenge even to the most experienced investigators. There is also greater emphasis on identifying the means and methods employed by criminal organizations and their co-conspirators to conceal illicit proceeds. The move to create greater transparency in beneficial ownership registries will create a flood of information that will require the unique skill set of forensic accountants to achieve success.
What soft skills should all Business Sales Representatives possess?
Jeffrey Gonzalez: Students need to be able to write well; they need to listen well; they need to learn audiences quickly; they need to acknowledge that they're entering into conversations with grace, rather than running in full speed; they need to understand cultural and identity differences; they need to understand the digital environment has a contrary balance of speed (content production; viral reactions) and permanence (your data trail).
What are the biggest trends we'll see in the Business Sales Representative job market given the pandemic?
Jeffrey Gonzalez: I have to stress that I'm not an economist but an English professor who does a little work helping English majors think about their career options. That said, the American economy seems to continue down a bifurcated path--white collar labor that provides a modicum of security and blue- or pink-collar labor or gig work that isn't secure or well-paid. I would bet that we'll see a great deal of jobs in both sectors emerge as more people are vaccinated and as the summer months mean more people interacting outside, and I'm also optimistic about the stimulus packages' effect on the economy.
The trends will, if you ask me, mean more hiring. But for the students I work with, it'll likely be more of the same: underemployment for Humanities majors upon first graduating college, followed by slow & steady growth in wages and benefits through a period of switching jobs and careers. They'll start in jobs that involve reading, writing, researching, and analysis, or they'll support individuals engaged in these processes, before they start designing or directing projects of their own. Workers who learn fast, who have great language skills, who are adaptable to different circumstances--these people have the best chance of achieving careers.
Where will we see growth? In areas that cater to the very wealthy; in app development; in health care/public health (of course); in finance; in entertainment production though housed in a handful of places.
Will we see growth in academic hiring? Not for the field I work in--the teaching & research side. We will continue to see growth in the administrative aspects of the university, which has been the trend for decades, while tenure-line hiring has declined considerably. It's not a good job to pursue.
How have salaries changed over time for Business Sales Representatives?
Jeffrey Gonzalez: My field is academia, and salaries have stayed fairly consistent if you get a tenure-line job. I'm part of a collective bargaining unit, which means I have a much better chance at a decent wage and decent benefits. Adjuncts do the bulk of teaching at American universities, and they don't have nearly the benefits or pay that professors get. English primary and secondary school teachers's pay has also remained consistent or declined, and teachers, like most public-college professors, have to rely on negotiations with the state for raises. We train a lot of teachers, and luckily, none of them is in it for the money.
For the students we have who go into the information or knowledge sector, they start underemployed and move up, as I said. The most recent research I've seen (and again, I'm not an economist) said that Humanities majors eventually make as much as business or more career-specific majors (public relations, etc.).
Will there be an enduring impact of the coronavirus pandemic on Business Sales Representatives?
Ashley Strausser: Much has changed in the last year as a result of the coronavirus pandemic. One of the most obvious impacts being that of how we work and connect with others. I believe that working remotely will continue as employees and organizations have proven that they can work effectively from home. For many graduates, utilizing digital technology to do their work, collaborate with colleagues, engage with clients and connect socially with friends and family will continue to be the norm for the foreseeable future.
Additionally, graduating during a global pandemic has required students to be more flexible, open-minded and resourceful than ever before. Students graduating this spring had to adjust and pivot last year when many internships were cancelled or turned remote. While there are many industries that are struggling, many others are experiencing unprecedented growth during this time. I am encouraging students to be open to exploring positions in different industries, sectors and even geographic regions than perhaps they were initially considering, while still being true to their interests and skills. I coach students daily on the importance of networking, which has always been an essential part of an effective job search strategy; however, the power of one's professional network is even more valuable in a competitive job market.
What's a day at work look like for a Business Sales Representative?
Ashley Strausser: As we continue to live and work through a global pandemic, many new graduates will be working remotely or in some sort of hybrid variation. Working remotely necessitates discipline and being a self-starter. Graduates will need to develop strong professional work habits that will serve them well and lay a strong foundation as they begin their career. Many of us are challenged by a lack of social interaction beyond meetings with colleagues or clients via Zoom or Teams. Working from home for the last year, I can personally attest that attending to our physical and mental health is more important than ever. Take time to go for a walk or run on your lunch break. Set your alarm early to spend time meditating before you begin your work day. Don't get into the habit of rolling out of bed at 7:55am to start work at 8:00am. Consider doing yoga after work to help relieve stress. Make it a point to set up regular Zoom lunch dates to connect with or get to know your new colleagues. With our laptop and work space set up at home it's easy to get into the habit of working much more than we normally would if we were commuting to and from the office. It's important to set boundaries related to when and how much we work. Employ a strong work ethic, but don't neglect important aspects of your well-being.
What will help Business Sales Representatives increase their earning potential?
Ashley Strausser: Graduates need to do their research, know their worth and negotiate their job offer. It amazes me how many students accept the salary offered to them without considering negotiation. Graduates should do their due diligence using sites such as Glassdoor and Salary.com to compare their salary offer to similar roles in the same region. If you are going to negotiate, you must be able to make a strong case as to why you are deserving of more money. This cannot be based on what you feel you deserve, but rather the skills you possess, relevant experiences you've had and the tangible results you've achieved that will enable you to be successful in the role. Evaluate the job description to determine if you possess some, or perhaps many, of the desired qualifications beyond the minimum qualifications listed. If so, use those as part of your negotiation. If not, consider how you might be able to develop those desired qualifications to make you a stronger candidate.
Competitive candidates should have a strong, well-rounded skill set. Being able to articulate your skills and experiences (academic, co-curricular, internships, research, study abroad, etc.) both on your resume and in an interview is critical. Know the skills necessary to be effective in the roles you seek. If you are lacking skills essential to your desired roles or industries, consider completing online courses or certifications through LinkedIn Learning or Coursera. Take advantage of skill-building resources and programs available through your university. Finally, research and prepare well for your interviews. This includes conducting mock interviews with staff in your career center to practice and gain valuable feedback on ways to improve your interviewing skills.