How To Become A Business Services Analyst: What It Is and Career Path

What is a business services analyst and how to become one

Updated January 8, 2025

3 min read

Quoted experts

Erik Johnson Ph.D.,

Charles Feldman Ph.D.

As a business service analyst, they assist the Business Analyst manager in reviewing, analyzing, and evaluating business arrangements and user needs. It is also part of their role in organizing technical reports by gathering, analyzing, and summarizing important information and trends. They help in creating document requirements, define scope and goals, and formulate systems to align overall business strategies. They also determine operational objectives by learning business functions, collecting information, evaluating output requirements and formats. This job requires complex skills and knowledge in analysis, process improvement, Microsoft applications, and relationship building.

What general advice would you give to a business services analyst?

Erik Johnson Ph.D.

Assistant Professor of Economics, Carthage College

Economics gives you a set of tools to analyze a variety of policy and business problems. However, determining which tools to apply in which situation requires that you learn the industry, you are working from top to bottom. When you begin a new job in a new field, be sure to do everything you can to understand how the organization and the industry work to understand the primary incentives that everyone faces. One right way to do this is to make as many connections within the company you are working for as possible, and always be on the lookout for new opportunities within the company and how they can help you learn more. Moreover, do your best to ensure that a significant portion of your job involves some creative endeavors, such as economic modeling or building tools for yourself or others to use. As computing power continues to become cheaper, and artificial intelligence becomes more advanced, relatively repetitive tasks become more comfortable and easier to automate. Therefore, you will have less job security. Creative tasks, such as modeling and tool building, are difficult to automate and are more likely to provide you with more satisfaction.

ScoreBusiness Services AnalystUS Average

Salary

5.8

Avg. Salary $74,513

Avg. Salary $59,228

Stability level

6.8

Growth rate 11%

Growth rate 0.3%

Diversity

5.9

Race

American Indian and Alaska Native 0.17%

Asian 13.76%

Black or African American 7.55%

Hispanic or Latino 8.53%

Unknown 4.45%

White 65.55%

Gender

female 55.92%

male 44.08%

Age - 43

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43

Stress level

6.8

Stress level is high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

2.2

Work life balance is very poor

6.4 - fair

Key steps to become a business services analyst

Explore business services analyst education requirements

Most common business services analyst degrees

Bachelor's

71.1 %

Master's

13.5 %

Associate

11.1 %

Start to develop specific business services analyst skills

Skills	Percentages
Customer Service	7.52%
Project Management	6.64%
PowerPoint	6.59%
Data Analysis	6.29%
Process Improvement	5.09%

Complete relevant business services analyst training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New business services analysts learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a business services analyst based on U.S. Bureau of Labor Statistics data and data from real business services analyst resumes.

Research business services analyst duties and responsibilities

Lead analysis for global data privacy implementation interacting with SME's across multiple company divisions and systems.
Create and manage functional requirement documents for in house development of software applications for healthcare providers and payers.
Design complex functional workflows with Visio for web applications.
Select by leadership to participate in the CRM software roll-out, and conduct end user training.

Prepare your business services analyst resume

When your background is strong enough, you can start writing your business services analyst resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a business services analyst resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable business services analyst resume templates

Build a professional business services analyst resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your business services analyst resume.