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Become A Business Services Analyst

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Working As A Business Services Analyst

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • $93,072

    Average Salary

What Does A Business Services Analyst Do

Management analysts, often called management consultants, propose ways to improve an organization’s efficiency. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.

Duties

Management analysts typically do the following:

  • Gather and organize information about the problem to be solved or the procedure to be improved
  • Interview personnel and conduct onsite observations to determine the methods, equipment, and personnel that will be needed
  • Analyze financial and other data, including revenue, expenditure, and employment reports
  • Develop solutions or alternative practices
  • Recommend new systems, procedures, or organizational changes
  • Make recommendations to management through presentations or written reports
  • Confer with managers to ensure changes are working

Although some management analysts work for the organization that they analyze, most work as consultants on a contractual basis. 

Whether they are self-employed or part of a large consulting company, the work of a management analyst may vary from project to project. Some projects require a team of consultants, each specializing in one area. In other projects, consultants work independently with the client organization’s managers.

Management analysts often specialize in certain areas, such as inventory management or reorganizing corporate structures to eliminate duplicate and nonessential jobs. Some consultants specialize in a specific industry, such as healthcare or telecommunications. In government, management analysts usually specialize by type of agency.

Organizations hire consultants to develop strategies for entering and remaining competitive in today’s marketplace.

Management analysts who work on contract may write proposals and bid for jobs. Typically, an organization that needs the help of a management analyst solicits proposals from a number of consultants and consulting companies that specialize in the needed work. Those who want the work must then submit a proposal by the deadline that explains how the consultant will do the work, who will do the work, why they are the best consultants to do the work, what the schedule will be, and how much it will cost. The organization that needs the consultants then selects the proposal that best meets its needs and budget.

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How To Become A Business Services Analyst

Most management analysts have at least a bachelor’s degree. The Certified Management Consultant (CMC) designation may improve job prospects.

Education

A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).

Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.

Analysts also routinely attend conferences to stay up to date on current developments in their field.

Licenses, Certifications, and Registrations

The Institute of Management Consultants USA (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.

Work Experience in a Related Occupation

Many analysts enter the occupation with several years of work experience. Organizations that specialize in certain fields typically try to hire candidates who have experience in those areas. Typical work backgrounds include experience in management, human resources, and information technology. 

Advancement

As consultants gain experience, they often take on more responsibility. At the senior level, consultants may supervise teams working on more complex projects and become more involved in seeking out new business. Those with exceptional skills may eventually become partners in their consulting organization and focus on attracting new clients and bringing in revenue. Senior consultants who leave their consulting company often move to senior management positions at nonconsulting organizations.

Important Qualities

Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.

Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.

Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals. 

Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.

Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

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Do you work as a Business Services Analyst?

Business Services Analyst Jobs

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Business Services Analyst Career Paths

Business Services Analyst
Senior Finance Analyst Senior Business Analyst
Analytical Manager
9 Yearsyrs
Technical Business Analyst Business Analyst-Consultant Senior Systems Analyst
Application Manager
9 Yearsyrs
Senior Project Manager Managing Director Supply Chain Manager
Business Process Manager
10 Yearsyrs
Business Analyst-Consultant Senior Business Analyst Information Technology Project Manager
Business Program Manager
10 Yearsyrs
Business Consultant Training Consultant Change Management Consultant
Change Manager
10 Yearsyrs
Senior Project Manager Principal Consultant Solutions Architect
Customer Relationship Management Manager
8 Yearsyrs
Technical Business Analyst Information Technology Manager
Director, Applications
12 Yearsyrs
Project Coordinator Human Resources Manager Talent Acquisition Manager
Global Manager
11 Yearsyrs
Senior Business Analyst Senior Consultant Program Manager
Global Program Manager
11 Yearsyrs
Business Consultant Consultant/Project Manager Implementation Manager
Integration Manager
10 Yearsyrs
Project Manager Information Technology Project Manager
Manager, Project Management
9 Yearsyrs
Project Manager Consultant/Project Manager Information Technology Project Manager
Manager, Project Management Office
12 Yearsyrs
Senior Finance Analyst Operations Manager Practice Manager
Practice Director
12 Yearsyrs
Business Analyst-Consultant Data Analyst Business Analyst
Product Owner
9 Yearsyrs
Business Analyst Information Technology Project Manager
Senior Information Technology Manager
10 Yearsyrs
Business Analyst Project Manager Senior Project Manager
Senior Technical Program Manager
12 Yearsyrs
Senior Business Analyst Project Manager Information Technology Project Manager
Service Delivery Manager
11 Yearsyrs
Service Consultant General Manager Business Development Director
Solutions Director
13 Yearsyrs
Service Consultant Technical Support Specialist Technical Support Engineer
Technical Account Manager
7 Yearsyrs
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Do you work as a Business Services Analyst?

Help others decide if this is a good career for them

Average Length of Employment
Senior Analyst 3.2 years
Process Analyst 2.6 years
Top Employers Before
Consultant 3.7%
Internship 3.5%
Analyst 3.2%
Supervisor 2.9%
Manager 2.7%
Top Employers After
Consultant 3.2%

Do you work as a Business Services Analyst?

Business Services Analyst Demographics

Gender

Female

56.2%

Male

41.6%

Unknown

2.2%
Ethnicity

White

58.7%

Hispanic or Latino

13.7%

Asian

12.2%

Black or African American

11.0%

Unknown

4.4%
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Foreign Languages Spoken

Spanish

42.6%

German

8.5%

Chinese

6.4%

French

6.4%

Hindi

6.4%

Mandarin

4.3%

Arabic

4.3%

Portuguese

2.1%

Hungarian

2.1%

Gujarati

2.1%

Albanian

2.1%

Japanese

2.1%

Greek

2.1%

Carrier

2.1%

Tagalog

2.1%

Korean

2.1%

Italian

2.1%
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Business Services Analyst Education

Schools

University of Phoenix

14.0%

University of Washington

6.0%

University of North Carolina at Charlotte

6.0%

New York University

5.0%

George Mason University

5.0%

University of Houston

5.0%

University of Texas at Austin

5.0%

Southern New Hampshire University

5.0%

Iowa State University

5.0%

University of South Florida

4.0%

Wayne State University

4.0%

George Washington University

4.0%

Michigan State University

4.0%

Arizona State University

4.0%

Temple University

4.0%

Texas State University

4.0%

Fordham University

4.0%

San Diego State University

4.0%

American InterContinental University

4.0%

Portland State University

4.0%
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Majors

Business

35.0%

Finance

11.4%

Accounting

6.2%

Management

5.0%

Computer Information Systems

5.0%

Computer Science

4.4%

Economics

3.5%

Marketing

3.3%

Information Technology

3.1%

Management Information Systems

2.9%

Psychology

2.5%

Political Science

2.3%

Information Systems

2.3%

Project Management

2.1%

Health Care Administration

2.1%

Computer Networking

1.9%

Electrical Engineering

1.7%

Communication

1.7%

Computer Applications

1.7%

Education

1.5%
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Degrees

Bachelors

45.4%

Masters

27.7%

Other

15.1%

Certificate

5.1%

Associate

5.1%

Diploma

0.6%

Doctorate

0.6%

License

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Business Services Analyst Salaries

Job Title Company Location Start Date Salary
Business Service Advisor NES Global, LLC Houston, TX Oct 22, 2014 $290,000
Business Service Advisor NES Global, LLC Houston, TX Nov 10, 2016 $290,000
Business Services Advisor NES Global, LLC Houston, TX Jul 27, 2012 $290,000
Fund Services Business Analyst (VP) Morgan Stanley Fund Services Inc. NY Jun 07, 2016 $122,000
Web Services Business Analyst Aus Marketing Research Systems, Inc. Horsham, PA Oct 01, 2013 $114,350
Business Analyst-Service NOW Infogain Corporation Sunnyvale, CA Mar 24, 2015 $105,000
Analyst, Business Services-SCM Andrew LLC Hickory, NC Jun 11, 2014 $104,091
Analyst Business Support Services 4 City of San Antonio Acting By and Through City Public Service Board San Antonio, TX Feb 29, 2016 $101,825
ERP Service Business Analyst Industrial Scientific Corporation Oakdale, PA Apr 08, 2010 $100,000
Business Analyst-BI Service Delivery Mondelez Global LLC East Hanover, NJ May 21, 2016 $98,300
Service Business Analyst Cisco Systems, Inc. San Jose, CA Aug 17, 2010 $97,989 -
$137,800
Analyst Business Support Services 4 City of San Antonio DBA City Public Service Board San Antonio, TX Dec 31, 2014 $96,199
Service Business Analyst Cisco Systems, Inc. San Jose, CA Apr 09, 2010 $95,659 -
$123,700
Analyst-Business Support Services 4 City of San Antonio San Antonio, TX Mar 01, 2013 $94,082
Service Business Analyst Cisco Systems, Inc. San Jose, CA Sep 25, 2012 $93,330 -
$123,700
Business Analyst-BI Service Delivery Mondelez Global LLC East Hanover, NJ May 21, 2013 $90,000
Service Business Analyst Cisco Systems, Inc. San Jose, CA Jun 18, 2012 $89,128 -
$130,900
Service Business Analyst Cisco Systems, Inc. San Jose, CA Jan 25, 2010 $86,029 -
$123,700
Business Analyst-Professional Services Intacct Corporation San Jose, CA Sep 20, 2013 $85,700
Business Analyst, Shared Services World Vision International Federal Way, WA Mar 19, 2012 $77,000 -
$87,000
Service Business Analyst Cisco Systems, Inc. San Jose, CA Oct 01, 2012 $75,984 -
$123,700
Professional Services Business Analyst Exterro, Inc. Beaverton, OR Aug 24, 2016 $75,000
Business Analyst, Professional Services Intacct Corporation San Jose, CA Sep 19, 2010 $75,000 -
$90,000
Business Services and Market Strategy Analyst Cummins Inc. Fridley, MN Jan 10, 2011 $74,360 -
$89,100
Professional Services Business Analyst Exterro, Inc. Portland, OR Sep 18, 2013 $72,405
Business Analyst-Salesforce Service Cloud Admini Blackboard Inc. Washington, DC Sep 01, 2013 $70,000 -
$90,000
Professional Services Business Analyst Exterro, Inc. Beaverton, OR Aug 23, 2015 $69,451 -
$75,000
Business Analyst, Clinical Services Edifecs, Inc. Bellevue, WA Oct 01, 2012 $69,389
Professional Services Business Analyst Exterro, Inc. Beaverton, OR Aug 24, 2016 $68,000

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Top Skills for A Business Services Analyst

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  1. Business Requirements
  2. Procedures
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Write business requirements for change orders/product enhancements submitted by Product Management and other business owners for multiple JPMC card products.
  • Performed troubleshooting, analysis and appropriately resolved processing anomalies and/or escalated all batch processing non-conformance per established policy and procedures.
  • Researched financial statements, performed trend analysis and monitored suspicious activity within client's accounts.
  • Worked on specific reporting projects such as developing business requirements, data analysis, report design and test execution.
  • Acted as liaison between customer and technical solution/support group to identify business processes, systems and product requirements.

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Top 10 Best States for Business Services Analysts

  1. Virginia
  2. District of Columbia
  3. Connecticut
  4. New Jersey
  5. Maryland
  6. Washington
  7. Massachusetts
  8. New York
  9. North Carolina
  10. Texas
  • (2,821 jobs)
  • (976 jobs)
  • (691 jobs)
  • (1,447 jobs)
  • (1,204 jobs)
  • (1,091 jobs)
  • (1,658 jobs)
  • (2,680 jobs)
  • (1,639 jobs)
  • (3,437 jobs)

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