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Become A Business Services Analyst

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Working As A Business Services Analyst

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • $69,000

    Average Salary

What Does A Business Services Analyst Do

Management analysts, often called management consultants, propose ways to improve an organization’s efficiency. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.

Duties

Management analysts typically do the following:

  • Gather and organize information about the problem to be solved or the procedure to be improved
  • Interview personnel and conduct onsite observations to determine the methods, equipment, and personnel that will be needed
  • Analyze financial and other data, including revenue, expenditure, and employment reports
  • Develop solutions or alternative practices
  • Recommend new systems, procedures, or organizational changes
  • Make recommendations to management through presentations or written reports
  • Confer with managers to ensure changes are working

Although some management analysts work for the organization that they analyze, most work as consultants on a contractual basis. 

Whether they are self-employed or part of a large consulting company, the work of a management analyst may vary from project to project. Some projects require a team of consultants, each specializing in one area. In other projects, consultants work independently with the client organization’s managers.

Management analysts often specialize in certain areas, such as inventory management or reorganizing corporate structures to eliminate duplicate and nonessential jobs. Some consultants specialize in a specific industry, such as healthcare or telecommunications. In government, management analysts usually specialize by type of agency.

Organizations hire consultants to develop strategies for entering and remaining competitive in today’s marketplace.

Management analysts who work on contract may write proposals and bid for jobs. Typically, an organization that needs the help of a management analyst solicits proposals from a number of consultants and consulting companies that specialize in the needed work. Those who want the work must then submit a proposal by the deadline that explains how the consultant will do the work, who will do the work, why they are the best consultants to do the work, what the schedule will be, and how much it will cost. The organization that needs the consultants then selects the proposal that best meets its needs and budget.

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How To Become A Business Services Analyst

Most management analysts have at least a bachelor’s degree. The Certified Management Consultant (CMC) designation may improve job prospects.

Education

A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).

Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.

Analysts also routinely attend conferences to stay up to date on current developments in their field.

Licenses, Certifications, and Registrations

The Institute of Management Consultants USA (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.

Work Experience in a Related Occupation

Many analysts enter the occupation with several years of work experience. Organizations that specialize in certain fields typically try to hire candidates who have experience in those areas. Typical work backgrounds include experience in management, human resources, and information technology. 

Advancement

As consultants gain experience, they often take on more responsibility. At the senior level, consultants may supervise teams working on more complex projects and become more involved in seeking out new business. Those with exceptional skills may eventually become partners in their consulting organization and focus on attracting new clients and bringing in revenue. Senior consultants who leave their consulting company often move to senior management positions at nonconsulting organizations.

Important Qualities

Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.

Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.

Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals. 

Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.

Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

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Business Services Analyst Career Paths

Business Services Analyst
Senior Business Analyst Project Manager
Service Delivery Manager
10 Yearsyrs
Senior Business Analyst Business Analyst/Project Manager Project Manager
Engagement Manager
9 Yearsyrs
Senior Business Analyst Manager Finance Manager
Senior Finance Manager
11 Yearsyrs
Project Manager Director Finance Director
Senior Director Of Finance
14 Yearsyrs
Business Analyst-Consultant Consultant/Project Manager Program Manager
Manager, Program Management
9 Yearsyrs
Business Analyst-Consultant Information Technology Project Manager Program Manager
Global Program Manager
10 Yearsyrs
Business Analyst-Consultant Senior Project Manager Operations Director
Director Of Business Operations
10 Yearsyrs
Technical Business Analyst Consultant Senior Finance Analyst
Manager Finance Planning And Analysis
8 Yearsyrs
Technical Business Analyst Consultant Product Manager
Vice President, Product Management
13 Yearsyrs
Technical Business Analyst Consultant Finance Manager
Finance Project Manager
8 Yearsyrs
Team Leader Operations Manager Operations Director
Assistant Vice President Operations
8 Yearsyrs
Team Leader Manager Information Technology Manager
Application Manager
9 Yearsyrs
Team Leader Project Leader Technical Project Manager
Implementation Manager
8 Yearsyrs
Business Analyst/Project Manager Consultant/Project Manager
Manager, Project Management Office
12 Yearsyrs
Business Analyst/Project Manager Program Manager Supply Chain Manager
Business Process Manager
10 Yearsyrs
Senior Finance Analyst Senior Pricing Analyst Senior Analyst
Analytical Manager
8 Yearsyrs
Senior Finance Analyst Accounting Manager Plant Controller
Finance Leader
7 Yearsyrs
Project Analyst Project Leader Project Management Lead
Change Manager
9 Yearsyrs
Project Analyst Senior Consultant Business Systems Senior Analyst
Business Leader
8 Yearsyrs
Manager Property Manager Asset Manager
Vending Manager
7 Yearsyrs
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Do you work as a Business Services Analyst?

Help others decide if this is a good career for them

Average Length of Employment
Senior Analyst 3.3 years
Process Analyst 2.7 years
Analyst 2.4 years
Top Careers Before Business Services Analyst
Analyst 4.1%
Internship 4.0%
Consultant 3.6%
Manager 2.5%
Accountant 2.4%
Top Careers After Business Services Analyst
Consultant 3.9%
Manager 3.2%

Do you work as a Business Services Analyst?

Average Yearly Salary
$69,000
View Detailed Salary Report
$47,000
Min 10%
$69,000
Median 50%
$69,000
Median 50%
$69,000
Median 50%
$69,000
Median 50%
$69,000
Median 50%
$69,000
Median 50%
$69,000
Median 50%
$101,000
Max 90%
Best Paying Company
Ernst & Young US Llp
Highest Paying City
Seattle, WA
Highest Paying State
Alaska
Avg Experience Level
3.3 years
How much does a Business Services Analyst make at top companies?
The national average salary for a Business Services Analyst in the United States is $69,622 per year or $33 per hour. Those in the bottom 10 percent make under $47,000 a year, and the top 10 percent make over $101,000.

Real Business Services Analyst Salaries

Job Title Company Location Start Date Salary
Fund Services Business Analyst (VP) Morgan Stanley Fund Services Inc. NY Jun 07, 2016 $122,000
Web Services Business Analyst Aus Marketing Research Systems, Inc. Horsham, PA Oct 01, 2013 $114,350
Business Analyst-Service NOW Infogain Corporation Sunnyvale, CA Mar 24, 2015 $105,000
Analyst, Business Services-SCM Andrew LLC Hickory, NC Jun 11, 2014 $104,091
Analyst Business Support Services 4 City of San Antonio Acting By and Through City Public Service Board San Antonio, TX Feb 29, 2016 $101,825
ERP Service Business Analyst Industrial Scientific Corporation Oakdale, PA Apr 08, 2010 $100,000
Business Analyst-BI Service Delivery Mondelez Global LLC East Hanover, NJ May 21, 2016 $98,300
Service Business Analyst Cisco Systems, Inc. San Jose, CA Aug 17, 2010 $97,989 -
$137,800
Analyst Business Support Services 4 City of San Antonio DBA City Public Service Board San Antonio, TX Dec 31, 2014 $96,199
Service Business Analyst Cisco Systems, Inc. San Jose, CA Apr 09, 2010 $95,659 -
$123,700
Analyst-Business Support Services 4 City of San Antonio San Antonio, TX Mar 01, 2013 $94,082
Service Business Analyst Cisco Systems, Inc. San Jose, CA Sep 25, 2012 $93,330 -
$123,700
Business Analyst-BI Service Delivery Mondelez Global LLC East Hanover, NJ May 21, 2013 $90,000
Service Business Analyst Cisco Systems, Inc. San Jose, CA Jun 18, 2012 $89,128 -
$130,900
Service Business Analyst Cisco Systems, Inc. San Jose, CA Jan 25, 2010 $86,029 -
$123,700
Business Analyst-Professional Services Intacct Corporation San Jose, CA Sep 20, 2013 $85,700
Business Assurance Services Analyst Equinix, Inc. Redwood City, CA Dec 27, 2010 $85,000
Business Analyst 3-Sales & Service Datalogic Automatic Data Capture, Inc. Eugene, OR Mar 20, 2012 $85,000
Service Business Analyst Cisco Systems, Inc. Parkton, NC Oct 25, 2012 $81,890 -
$105,200
Service Business Analyst Cisco Systems, Inc. San Jose, CA Oct 01, 2012 $75,984 -
$123,700
Business Analyst, Professional Services Intacct Corporation San Jose, CA Sep 19, 2010 $75,000 -
$90,000
Professional Services Business Analyst Exterro, Inc. Beaverton, OR Aug 24, 2016 $75,000
Business Services and Market Strategy Analyst Cummins Inc. Fridley, MN Jan 10, 2011 $74,360 -
$89,100
Professional Services Business Analyst Exterro, Inc. Portland, OR Sep 18, 2013 $72,405
Business Analyst-Salesforce Service Cloud Admini Blackboard Inc. Washington, DC Sep 01, 2013 $70,000 -
$90,000
Professional Services Business Analyst Exterro, Inc. Beaverton, OR Aug 23, 2015 $69,451 -
$75,000
Business Analyst, Clinical Services Edifecs, Inc. Bellevue, WA Oct 01, 2012 $69,389
Professional Services Business Analyst Exterro, Inc. Beaverton, OR Aug 24, 2016 $68,000
Professional Services Business Analyst Exterro, Inc. Beaverton, OR Sep 05, 2014 $65,707 -
$71,000

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How Would You Rate The Salary Of a Business Services Analyst?

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Top Skills for A Business Services Analyst

  1. Financial Statements
  2. Business Requirements
  3. Identify Business Processes
You can check out examples of real life uses of top skills on resumes here:
  • Researched financial statements, performed trend analysis and monitored suspicious activity within client's accounts.
  • Identified operational processes and system improvements supporting the Sales and Sales Engineering organization by documenting business requirements for on-line solutions.
  • Acted as liaison between customer and technical solution/support group to identify business processes, systems and product requirements.
  • Employed and reviewed proprietary resume database.
  • Requisition and Appropriation - Financial responsibility for review and approval to ensure compliance with preferred suppliers and discount schedules.

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Top 10 Best States for Business Services Analysts

  1. Virginia
  2. District of Columbia
  3. Connecticut
  4. New Jersey
  5. Maryland
  6. Washington
  7. Massachusetts
  8. New York
  9. North Carolina
  10. Texas
  • (2,821 jobs)
  • (976 jobs)
  • (691 jobs)
  • (1,447 jobs)
  • (1,204 jobs)
  • (1,091 jobs)
  • (1,658 jobs)
  • (2,680 jobs)
  • (1,639 jobs)
  • (3,437 jobs)

Business Services Analyst Demographics

Gender

Female

51.1%

Male

38.8%

Unknown

10.1%
Ethnicity

White

58.7%

Hispanic or Latino

14.3%

Asian

11.7%

Black or African American

11.3%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

44.6%

French

8.9%

German

7.1%

Chinese

5.4%

Hindi

5.4%

Mandarin

5.4%

Arabic

3.6%

Portuguese

1.8%

Hungarian

1.8%

Gujarati

1.8%

Albanian

1.8%

Cantonese

1.8%

Japanese

1.8%

Greek

1.8%

Carrier

1.8%

Tagalog

1.8%

Korean

1.8%

Italian

1.8%
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Business Services Analyst Education

Schools

University of Phoenix

16.8%

University of Washington

6.0%

University of Houston

6.0%

New York University

5.4%

University of Texas at Dallas

4.8%

George Mason University

4.8%

Strayer University

4.8%

University of South Florida

4.2%

Arizona State University

4.2%

Temple University

4.2%

Texas State University

4.2%

American InterContinental University

4.2%

University of North Carolina at Charlotte

4.2%

Central Michigan University

4.2%

Oakland University

4.2%

Wayne State University

3.6%

Michigan State University

3.6%

Pennsylvania State University

3.6%

Florida International University

3.6%

University of Texas at Austin

3.6%
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Majors

Business

38.4%

Finance

9.9%

Accounting

7.8%

Management

4.9%

Computer Information Systems

4.5%

Computer Science

3.8%

Marketing

3.7%

Management Information Systems

3.2%

Economics

3.1%

Information Technology

2.9%

Communication

2.3%

Information Systems

2.3%

Political Science

1.9%

Health Care Administration

1.9%

Project Management

1.8%

Psychology

1.8%

Human Resources Management

1.6%

Criminal Justice

1.5%

Electrical Engineering

1.4%

Management Science

1.4%
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Degrees

Bachelors

46.8%

Masters

27.4%

Other

15.4%

Associate

5.0%

Certificate

4.1%

Diploma

0.6%

Doctorate

0.4%

License

0.3%
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