How to hire a business services analyst

How to hire a business services analyst, step by step

Here's a step-by-step business services analyst hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a business services analyst job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new business services analyst
• Step 8: Go through the hiring process checklist

What does a business services analyst do?

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1. Identify your hiring needs

   The business services analyst hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A business services analyst's background is also an important factor in determining whether they'll be a good fit for the position. For example, business services analysts from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents business services analyst salaries for various positions.

   Type of Business Services Analyst	Description	Hourly rate
   Business Services Analyst	Management analysts, often called management consultants, propose ways to improve the efficiency of an organization. They advise managers on how to make organizations more profitable through reduced costs and increased revenues.	$25-49
   Program Analyst	The job of program analysts is to plan, manage, and evaluate a company's computer programs. They usually perform different tasks, including researching and analyzing complex data to identify trends and offer the best recommendations for improvements... Show more	$25-50
   Staff Analyst	Staff Analysts are employees who oversee the activities related to the employees. They monitor the performance of the employees and assess whether particular employees suit the role they have... Show more	$34-65

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Project Management
   • PowerPoint
   • Data Analysis
   • Process Improvement
   • SQL
   • Strong Analytical
   • Visio
   • User Acceptance
   • Business Analysis
   • Test Cases
   • Financial Analysis
   • HR
   • Provide Technical Assistance

   Check all skills

   Responsibilities:

   • Lead analysis for global data privacy implementation interacting with SME's across multiple company divisions and systems.
   • Create and manage functional requirement documents for in house development of software applications for healthcare providers and payers.
   • Design complex functional workflows with Visio for web applications.
   • Select by leadership to participate in the CRM software roll-out, and conduct end user training.
   • Perform routine audits of data in CRM and other proprietary tools to ensure data integrity is maintained.
   • Conduct UAT in the final phase of software development process to check the functionality of the software.

   More business services analyst duties

3. Make a budget

   Including a salary range in your business services analyst job description helps attract top candidates to the position. A business services analyst salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a business services analyst in Montana may be lower than in New York, and an entry-level business services analyst usually earns less than a senior-level business services analyst. Additionally, a business services analyst with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average business services analyst salary

   $74,513yearly

   $35.82 hourly rate

   ---

   Entry-level business services analyst salary

   $53,000 yearly salary

   Updated December 26, 2025

   Average business services analyst salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$93,853	$45
   2	New Jersey	$90,531	$44
   3	California	$89,632	$43
   4	Washington	$82,684	$40
   5	District of Columbia	$82,427	$40
   6	Oregon	$80,084	$39
   7	Massachusetts	$79,120	$38
   8	Illinois	$78,392	$38
   9	Texas	$76,312	$37
   10	Connecticut	$75,171	$36
   11	Arizona	$74,700	$36
   12	Ohio	$74,451	$36
   13	Tennessee	$73,392	$35
   14	Maryland	$73,251	$35
   15	Virginia	$71,516	$34
   16	Colorado	$67,990	$33
   17	North Carolina	$64,948	$31
   18	Georgia	$63,846	$31
   19	Indiana	$63,844	$31
   20	Oklahoma	$63,676	$31

   Average business services analyst salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Apple	$115,485	$55.52	28
   2	Cisco	$107,742	$51.80	106
   3	AstraZeneca	$107,614	$51.74	6
   4	BNY Mellon	$95,558	$45.94	37
   5	Barclays	$95,381	$45.86
   6	HSBC Bank	$94,381	$45.38	8
   7	Amazon	$93,658	$45.03	164
   8	Ernst & Young	$91,423	$43.95	896
   9	AIG	$91,291	$43.89	19
   10	UBS	$90,022	$43.28	7
   11	Dresser-Rand Group	$89,900	$43.22
   12	Conagra Brands	$89,127	$42.85	12
   13	Insight Enterprises	$89,100	$42.84	14
   14	DXC Technology	$88,861	$42.72	7
   15	BOK Financial	$87,976	$42.30	70
   16	The Home Depot	$86,713	$41.69	32
   17	Ericsson	$86,713	$41.69
   18	JPMorgan Chase & Co.	$86,712	$41.69	386
   19	Motorola Solutions	$86,680	$41.67	29
   20	Conduent	$86,569	$41.62	7

4. Writing a business services analyst job description

   A business services analyst job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a business services analyst job description:

   Business services analyst job description example

   Leading the future in luxury electric and mobility
   At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
   
   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
   
   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
   
   Lucid Motors is seeking a highly motivated and experienced Business Analyst, with Salesforce experience, to join it's Service Analytics team. This role will be crucial in providing accurate and timely reporting to the Service & Customer Care organization at Lucid. The ideal candidate will be skilled in developing business reports and dashboards, communicating and presenting insights to the business leadership, and working with systems teams to enhance business system. The candidate should have an aptitude for story telling using data, develop KPIs working with business teams, and comfortable presenting insights as feedback to business leaders.
   
   The RoleWork with multiple stakeholders within Service Organization to understand their business needs, and develop reports and dashboards in SalesforceDeveloping KPI metrics for the teams - gathering requirements, documenting, and presenting metrics via salesforce reports Work with business process owners to develop process & data flows to streamline business processes Communicate actionable business insights to stakeholders in timely manner Manage access permission to salesforce reports and dashboards according to business needs Presenting and communicating business impacts to stakeholders based on your analysis Collaborate with other analysts in the team to maintain the quality and consistency of reporting
   Qualifications2+ years of experience as Business Analyst or Data Analyst in Service or Customer Care domain Experience building accurate reports and dashboards in Salesforce is required Degree in Business Analytics or related field of study - minimum of bachelor's degree with business analytics experience Knowledge of how to setup access permissions for report and dashboards Certifications in Salesforce is highly preferred Knowledge and experience in SQL for analytics Experience in building data visualizations in Tableau Must have excellent written and verbal communication skills, with ability to present insights to business leaders#LI-LM1
   At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
   
   Notice regarding COVID-19 protocols
   At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus all new Lucid employees, whose job will be based in the United States may or may not be required to provide original documentation confirming status as having received the prescribed inoculation (doses). Vaccination requirements are dependent upon location and position, please refer to the job description for more details.
   
   Individuals in positions requiring vaccinations may seek a medical and/or religious exemption from this requirement and may be granted such an accommodation after submitting a formal request to and the subsequent review and approval thereof by our dedicated Covid-19 Response team.
   
   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

   Copy this example

   

5. Post your job

   To find business services analysts for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any business services analysts they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level business services analysts with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your business services analyst job on Zippia to find and recruit business services analyst candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit business services analysts, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new business services analyst

   Once you have selected a candidate for the business services analyst position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new business services analyst. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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