How To Become A Business Services Director: What It Is and Career Path

What is a business services director and how to become one

Updated January 8, 2025

3 min read

Quoted expert

Dr. Kim Roberts

Business services directors are responsible for providing leadership and effective management of an organization's administration services and providing advice and information to their CEO about their company's business services. They manage and coordinate a business services team, ensuring that team activities are planned and prioritized. Business service directors earn a median salary of $117,000 annually or $56 per hour.

Business services directors provide advice and support to other managers in jointly managing the business activities of the company and overseeing the procurement, administration, and maintenance of all IT systems, including hardware and software requirements. They also identify continuous quality improvement opportunities within the business services area while participating in the development of quality improvement procedures and contribute to internal and external program reviews as required.

In terms of academic qualifications, business services directors hold a bachelor's degree in accounting, commerce, business, or other related fields. They are expected to have demonstrated senior management experience in finance, assets, contracts, IT, and administration.

What general advice would you give to a business services director?

Dr. Kim Roberts

Professor of Operations Management, Website

Business-related occupations offer attractive salaries and offer a variety of disciplines, such as accounting, contract management, cybersecurity, finance, human resources, logistics, marketing, management, operations, sales, and more. However, business careers are often demanding, requiring long work weeks and travel.

Skills
leadership
communication
innovation
adaptation
critical thinking
problem solving
emotional intelligence
empathy
teamwork
cultural competence
conflict management
ethics and social responsibility

ScoreBusiness Services DirectorUS Average

Salary

8.6

Avg. Salary $136,998

Avg. Salary $59,228

Stability level

9.6

Growth rate 6%

Growth rate 0.3%

Diversity

3.5

Race

American Indian and Alaska Native 0.47%

Asian 6.33%

Black or African American 6.14%

Hispanic or Latino 15.07%

Unknown 4.33%

White 67.65%

Gender

female 49.43%

male 50.57%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

9.6

Stress level is very high

7.1 - high

Complexity level

9.2

Complexity level is advanced

7 - challenging

Work life balance

3.6

Work life balance is poor

6.4 - fair

Key steps to become a business services director

Explore business services director education requirements

Most common business services director degrees

Bachelor's

67.8 %

Master's

18.7 %

Associate

8.8 %

Start to develop specific business services director skills

Skills	Percentages
Business Services	11.78%
Project Management	10.70%
Risk Management	10.32%
Executive Leadership	10.22%
Shared Services	7.47%

Complete relevant business services director training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New business services directors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a business services director based on U.S. Bureau of Labor Statistics data and data from real business services director resumes.

Research business services director duties and responsibilities

Manage a portfolio of inpatient and outpatient products market to major academic medical centers, community hospitals and nursing homes.
Coach, mentore and provide ongoing training to branches on the closing of equity lines and cross-selling of additional products.
Supervise payroll and maintain all commercial contractual agreements.
Review payroll relate transactions in KRONOS for accuracy and completeness.

Get business services director experience

Generally, it takes 4-6 years to become a business services director. The most common roles before becoming a business services director include business office manager, director team lead and manager.

Prepare your business services director resume

When your background is strong enough, you can start writing your business services director resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a business services director resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable business services director resume templates

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