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Become A Business Services Director

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Working As A Business Services Director

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $107,000

    Average Salary

What Does A Business Services Director Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Business Services Director

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Business Services Director Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Business Manager 4.0 years
Business Director 3.3 years
Top Careers Before Business Services Director
Director 7.8%
Manager 7.5%
Controller 5.7%
Consultant 4.3%
Accountant 3.5%
Top Careers After Business Services Director
Consultant 9.9%
Director 8.0%
Controller 6.1%
Manager 5.3%

Do you work as a Business Services Director?

Average Yearly Salary
$107,000
Show Salaries
$70,000
Min 10%
$107,000
Median 50%
$107,000
Median 50%
$107,000
Median 50%
$107,000
Median 50%
$107,000
Median 50%
$107,000
Median 50%
$107,000
Median 50%
$163,000
Max 90%
Best Paying Company
Ernst & Young US
Highest Paying City
New York, NY
Highest Paying State
New Jersey
Avg Experience Level
3.7 years
How much does a Business Services Director make at top companies?
The national average salary for a Business Services Director in the United States is $107,365 per year or $52 per hour. Those in the bottom 10 percent make under $70,000 a year, and the top 10 percent make over $163,000.

Real Business Services Director Salaries

Job Title Company Location Start Date Salary
Core Business Services Associate Director Ernst & Young U.S. LLP Washington, DC Jul 30, 2016 $176,350
Assoc Director, Brand Business Services-DLP Supp Starwood Hotels & Resorts Worldwide, Inc. Stamford, CT Dec 19, 2011 $140,000
Core Business Service Assistant Director Ernst & Young U.S. LLP Akron, OH Jul 30, 2016 $137,140
Core Business Service Assistant Director Ernst & Young U.S. LLP Dallas, TX Oct 14, 2016 $137,140
Director, Global Business Services American Express Travel Related Services Co., Inc. New York, NY Jul 28, 2014 $123,000
Director of Business Transaction Services TODO1 Services Inc. Miami, FL Dec 08, 2014 $113,600
Director, GX Supplier Business Services McKesson Corporation San Francisco, CA Oct 23, 2012 $105,100 -
$178,700
Director of Business Services Connected LYFE, Inc. South Jordan, UT Feb 01, 2011 $105,000
Director, Small Business Services Experiventures Inc. Watsonville, CA Nov 23, 2011 $102,000
Director, Small Business Services Experiventure Inc. Watsonville, CA Dec 12, 2011 $102,000
Director, Small Business Services Experiventures, Inc. Watsonville, CA Oct 02, 2010 $102,000
Director of Business Services Administration Baseplan North America Inc. Las Vegas, NV Jan 01, 2016 $100,000
Assistant Business Director, Preoperative Services Roswell Park Cancer Institute Buffalo, NY Sep 19, 2011 $89,000

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Top Skills for A Business Services Director

  1. Financial Statements
  2. Business Services
  3. Ensure Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Managed financial statements and compliance audits, developed and implemented marketing plan, managed fraud investigations assignments.
  • Direct Kansas Business Services Division in providing organizational development and human resource consultative services to Kansas City area businesses.
  • Assigned tasks and oversaw the direction of employees to ensure compliance with procedures and quality control guidelines.
  • Complete process improvements to enhance customer service and business processes.
  • Recommend, implement, and maintain policies and procedures for Business Office functions.

Rank:

Average Salary:

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Top 10 Best States for Business Services Directors

  1. Rhode Island
  2. Connecticut
  3. Delaware
  4. New York
  5. New Jersey
  6. District of Columbia
  7. Virginia
  8. South Dakota
  9. Pennsylvania
  10. Texas
  • (60 jobs)
  • (193 jobs)
  • (44 jobs)
  • (857 jobs)
  • (422 jobs)
  • (183 jobs)
  • (535 jobs)
  • (29 jobs)
  • (518 jobs)
  • (1,013 jobs)

Business Services Director Demographics

Gender

Male

46.0%

Female

45.5%

Unknown

8.5%
Ethnicity

White

63.2%

Hispanic or Latino

15.0%

Black or African American

10.8%

Asian

6.8%

Unknown

4.2%
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Foreign Languages Spoken

Spanish

45.0%

Chinese

10.0%

German

10.0%

French

10.0%

Portuguese

5.0%

Finnish

5.0%

Dakota

5.0%

Russian

5.0%

Croatian

5.0%
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Business Services Director Education

Schools

University of Phoenix

28.8%

Saint John's University - New York

6.3%

Purdue University

6.3%

New York University

4.5%

Cornell University

4.5%

Capella University

4.5%

Michigan State University

3.6%

San Francisco State University

3.6%

Georgia State University

3.6%

Rochester Institute of Technology

3.6%

Regis University

3.6%

San Diego State University

3.6%

Dowling College

3.6%

University of Delaware

3.6%

Troy University

2.7%

College of Saint Scholastica

2.7%

Marylhurst University

2.7%

National University

2.7%

Wayne State University

2.7%

Christian Brothers University

2.7%
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Majors

Business

43.6%

Accounting

14.0%

Management

7.0%

Finance

7.0%

Health Care Administration

3.6%

Computer Science

2.8%

Human Resources Management

2.8%

Marketing

2.6%

Education

2.5%

Psychology

1.9%

Political Science

1.9%

Communication

1.5%

Economics

1.3%

History

1.3%

Computer Information Systems

1.3%

Educational Leadership

1.1%

School Counseling

0.9%

Project Management

0.9%

Public Administration

0.9%

Information Technology

0.9%
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Degrees

Bachelors

41.9%

Masters

33.0%

Other

15.8%

Associate

3.7%

Certificate

2.7%

Doctorate

2.3%

License

0.3%

Diploma

0.3%
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