How To Become A Business Services Representative: What It Is and Career Path

What is a business services representative and how to become one

Updated January 8, 2025

4 min read

A business services representative is an individual who works in a variety of industries, from sales to manufacturing or health care. These individuals often meet with prospective and existing clients to forge cooperative relationships and provide requested products or services. These individuals also manage sales budgets, process payments, or process documents that are important to the company, such as customer files, sales records, or insurance claims.

A business services representative may work directly with customers and upper management, and possesses an in-depth knowledge of an organization's products and services, and is willing to resolve issues that may arise and keep a business moving smoothly. A business service representative is an individual who works primarily in an office setting during a normal workweek, and most of these individuals have experience in sales and marketing and possess strong communication, organizational and analytical skills.

A business service representative should be proficient in data entry and computers. Although an advanced degree is not necessarily a requirement for a career in this field, some employers may require candidates to have an associate's or a bachelor's degree in business, sales, or marketing. A business service representative can make up to $35,000 annually in the US, but the field is expected to decline 2% by 2028.

ScoreBusiness Services RepresentativeUS Average

Salary

2.8

Avg. Salary $35,998

Avg. Salary $59,228

Stability level

5.9

Growth rate -4%

Growth rate 0.3%

Diversity

9.4

Race

American Indian and Alaska Native 0.75%

Asian 7.33%

Black or African American 10.60%

Hispanic or Latino 20.42%

Unknown 5.46%

White 55.44%

Gender

female 62.83%

male 37.17%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress level

5.9

Stress level is manageable

7.1 - high

Complexity level

6.6

Complexity level is challenging

7 - challenging

Work life balance

6.5

Work life balance is good

6.4 - fair

Key steps to become a business services representative

Explore business services representative education requirements

Most common business services representative degrees

Bachelor's

53.1 %

Associate

22.4 %

High School Diploma

10.5 %

Start to develop specific business services representative skills

Skills	Percentages
Customer Service	22.25%
Patients	19.23%
Healthcare	5.96%
Customer Satisfaction	4.54%
Technical Support	3.82%

Complete relevant business services representative training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New business services representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a business services representative based on U.S. Bureau of Labor Statistics data and data from real business services representative resumes.

Research business services representative duties and responsibilities

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Conduct interviews with patients and family to obtain and update demographic, emergency contact information and insurance verification within HIPPA guidelines.
Collect coinsurance and co-payments for HMO, commercial and Medicaid carriers.
Update and maintain prospect database using CRM software (Salesforce) on a daily basis.

Prepare your business services representative resume

When your background is strong enough, you can start writing your business services representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a business services representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable business services representative resume templates

Build a professional business services representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your business services representative resume.