How to Become a Business Services Representative

A business services representative is an individual who works in a variety of industries, from sales to manufacturing or health care. These individuals often meet with prospective and existing clients to forge cooperative relationships and provide requested products or services. These individuals also manage sales budgets, process payments, or process documents that are important to the company, such as customer files, sales records, or insurance claims.

A business services representative may work directly with customers and upper management, and possesses an in-depth knowledge of an organization's products and services, and is willing to resolve issues that may arise and keep a business moving smoothly. A business service representative is an individual who works primarily in an office setting during a normal workweek, and most of these individuals have experience in sales and marketing and possess strong communication, organizational and analytical skills.

A business service representative should be proficient in data entry and computers. Although an advanced degree is not necessarily a requirement for a career in this field, some employers may require candidates to have an associate's or a bachelor's degree in business, sales, or marketing. A business service representative can make up to $35,000 annually in the US, but the field is expected to decline 2% by 2028.