Business services representative resume examples from 2025
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How to write a business services representative resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in business services representative-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These tips will help you demonstrate why you are the perfect fit for the business services representative position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical business services representative skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a business services representative resume:
- Customer Service
- Patients
- Healthcare
- Customer Satisfaction
- Technical Support
- Patient Demographics
- Insurance Eligibility
- Business Development
- Patient Registration
- HIPAA
- Strong Customer Service
- Payment Arrangements
- Inbound Calls
- Product Knowledge
- Business Relationships
- Insurance Verification
- CPT
- Recruitment Events
- ICD-9
- Medicaid
- Training Programs
- Outbound Calls
- Business Community
- Billing Issues
- Local Employers
- Patient Accounts
- Technical Assistance
- Business Clients
- Local Businesses
- Computer System
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write business services representative experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great business services representative resumes:
Work history example #1
Business Services Representative
AARP
- Drafted and edited congressional testimony, legislative updates, letters, articles, memos, talking points, and PowerPoint presentations.
- Promoted to CSR II after 8 months of employment.
- Developed standardized operating procedures, training material/job aids, and facilitated calibration meetings.
- Cultivated excellent relationships with clients, maintaining ongoing communication and facilitating solutions to address concerns.
- Processed mail, faxed, emailed employee and visa/master card orders.
Work history example #2
Patient Service Representative
Baylor Scott & White Health
- Documented all calls in the telephone triage computerized software.
- Managed patient medical information Scanned documents from charts into computer Electronically and telephone communication for processing information
- Resolved internal and external disputes through proactive communication and documentation.
- Assigned appropriate ICD-9/10 codes as required to verify Medicare medical necessity.
- Maintained strict patient and physician confidentiality in accordance with HIPAA regulations.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from business services representative resumes:
Some College Courses in communication
Michigan State University, East Lansing, MI
2008 - 2008
Bachelor's Degree in communication
Ohio State University, Columbus, OH
2007 - 2010
Highlight your business services representative certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
Here are some of the best certifications to have on business services representative resumes:
- Medical Assistant
- Global Career Development Facilitator (GCDF)
- Certified Management Accountant (CMA)
- Certified Phlebotomy Technician (CPT)