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  • Route Service Supervisor- UniFirst

    Unifirst 4.6company rating

    Business services supervisor job in Blacklick Estates, OH

    Route Service Supervisor UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: Some companies say they like to promote from within, we just do…constantly! Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the training and development of a team of Route Service Representatives Respond to service requests Negotiate customer contract renewals Build strong relationships with your customers and team Work closely with all other leadership and management team members to provide the best customer service and product programs Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep's performance and their customers' level of satisfaction and loyalty. Qualifications What we're looking for: A results-driven, relationship manager who isn't afraid to roll up their sleeves and help out the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles An individual ready to learn and work to become a customer service and loyalty expert High school diploma or GED, some college is a plus 21 years of age Valid non-commercial driver's license in the state of residence Reliable transportation Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Communication and language skills Basic computer proficiency Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses The estimated salary for this position ranges from $53,850 - $74,792 yearly. Actual compensation will vary based on factors including but not limited to the candidate's skills, experience, and qualifications. Geographic differentials may also apply depending on the position's location. There is no application deadline for this role; recruitment will remain open until the position is filled. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $53.9k-74.8k yearly 2d ago
  • Senior Superintendent - Data Centers

    Cybercoders 4.3company rating

    Business services supervisor job in Columbus, OH

    Superintendent - Mission Critical We are seeking an experienced Superintendent to oversee mission critical projects, specifically within data center construction and industrial environments. The ideal candidate will be responsible for managing on-site operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role requires significant travel and the ability to lead ground-up construction efforts in various settings including cold storage and manufacturing facilities. Key Responsibilities Oversee day-to-day operations of mission critical construction projects. Ensure compliance with safety regulations and industry standards. Coordinate with subcontractors, suppliers, and other stakeholders. Manage project timelines, budgets, and resources to ensure successful completion. Conduct regular site inspections to monitor progress and quality of work. Develop and maintain strong relationships with clients and project teams. Prepare and submit project reports and documentation. Lead and mentor on-site construction teams, fostering a culture of safety and excellence. Qualifications Proven experience as a Superintendent in mission critical construction projects. Strong knowledge of data center construction and industrial facilities. Experience with ground-up construction and cold storage facilities. Ability to travel as required for project needs. Excellent leadership and communication skills. Strong problem-solving abilities and attention to detail. Bachelor's degree in Construction Management, Engineering, or a related field preferred. For this position you must be currently authorized to work in the United States. We do not sponsor for this position. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: rj.conner@cybercoders.com Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AG21-1859769L739 -- in the email subject line for your application to be considered.*** RJ Conner - Recruiter For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 07/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed. CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
    $57k-83k yearly est. 1d ago
  • Supervisor, Business Analytics

    Monroe Plan for Medical Care 3.2company rating

    Remote business services supervisor job

    Looking for meaningful work with an Organization that values you? It's here! Join our team of dedicated, caring professionals in our passionate pursuit of improved access and quality of healthcare for underserved populations. For over 50 years, Monroe Plan for Medical Care, a not-for-profit health care services organization, has been focused on improving the health status of individuals and families who are recipients of government sponsored health insurance. Monroe Plan is the largest Care Management Agency serving 28 counties and over 3000 members with an outstanding reputation for excellence throughout our service area! We've earned that reputation by providing quality care management focused on compassion, empowerment, and teamwork. Our award-winning work culture is built on these same principles! When you join our team, you can expect to reap the intrinsic rewards of serving others while enjoying flexible work arrangements, competitive pay, superior benefits, and a supportive, inclusive culture! Supervisor, Business Analytics Grade 309 This is a full time position, working from home. The minimum and maximum annual salary that Monroe Plan believes in good faith to be accurate for this position at the time of this posting are $80,604 - $103,634. In addition to your salary, Monroe Plan offers a comprehensive benefits package (all benefits are subject to eligibility requirements) and non-monetary perks. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. POSITION SUMMARY This position oversees a team responsible for developing and maintaining reporting and data analytics workflows that support the organization's mission. The supervisor provides hands-on technical support, prioritizes teamwork, and ensures accurate, timely delivery of reports and data processes. The role serves as a bridge between analytics, technical support, and business users to ensure efficient workflows and reliable insights. ESSENTIAL JOB DUTIES/FUNCTIONS % of Time Essential Function 60% Lead, Mentor, and Supervise Staff * Lead, mentor, and supervise assigned staff. * Provide technical guidance and coaching. * Assist with advanced SQL queries and ETL troubleshooting as needed. * Foster collaboration across departments. * Identify and implement process improvements. * Oversee staff performance and professional development. * Allocate and prioritize resources based on business needs. * Ensure consistent documentation, version control, and data workflow standards. * Identify and escalate development risks. 20% Develop and deliver analytical reports for internal and external stakeholders * Design, build, and maintain reports and dashboards using SQL, SSRS, SSIS, and Power BI, ensuring accuracy and performance * Gather and analyze reporting requirements by combining user input with a deep understanding of data structures, health plan policies, and business objectives * Translate business needs into detailed report specifications and provide users with data-driven recommendations and insights * Identify and utilize the most appropriate data sources, metrics, and technologies to produce accurate and meaningful reports * Communicate clearly with users regarding data quality, limitations, and appropriate interpretation of results * Develop and enhance reporting frameworks and data models to support the analysis and evaluation of value-based healthcare outcomes and effectiveness * Communicate regularly with business stakeholders, translating technical concepts into clear business language to support understanding of current and future needs * Lead project meetings to promote collaboration, alignment, and clear communication among all stakeholders 20% Design, implement, and manage ETL and data transformation workflows * Design, develop, and maintain ETL processes using SSIS, SQL, and Python to support reporting, analytics, and operational needs. * Build and monitor scheduled data workflows that extract, transform, and load data from internal systems, flat files, and partner-provided data sets. * Troubleshoot, test, and optimize ETL packages to ensure data accuracy, performance, and reliability across environments. * Develop reusable scripts and processes for data validation, cleansing, and basic data quality assurance. * Collaborate with analysts, IT staff, and business users to ensure ETL solutions meet reporting requirements and support evolving program needs. * Document ETL processes, data flows, and transformation logic to support maintainability and knowledge transfer. Total must equal 100% - essential functions should be completed at least 10% of the time OTHER FUNCTIONS AND RESPONSIBILITIES * Work cross-functionally with internal staff and external partners from diverse healthcare and technical backgrounds to achieve shared goals * Manage multiple concurrent projects, maintaining strong organization, prioritization, and transparent communication with team members and leadership * Oversee and guide developers and analysts in gathering, scoping, and structuring business and technical requirements * Assess customer satisfaction with application systems and support services, identifying opportunities for improvement * Perform other related duties as assigned in support of departmental and organizational objectives MINIMUM REQUIREMENTS/LICENSES/CERTIFICATIONS * Bachelor's degree in software engineering, computer science or related field. * 3+ years in analytics/reporting role * Strong leadership, communication, and prioritization skills. * Experience with SQL, scripting languages, and programming using relational databases and object-oriented programming. * Technical Skills: * Proficiency in SQL (Microsoft T-SQL/PostgreSQL and data warehousing concepts * Experience with BI tools (Power BI, SSRS) * Experience with EMR Systems (Casetrakker, Netsmart, etc.) * Soft Skills: * Excellent interpersonal skills. * Strong communication and stakeholder management skills * Ability to balance hands-on technical work with leadership duty * Collaborative, mission-driven mindset with healthcare values. Preferred Qualifications * Master's degree in computer science or a health care related field. * Experience using AI tools, agents, and automation technologies to enhance system performance, analytics, or workflow efficiency * Proficiency with Microsoft Power Platform tools, including Power BI, Power Apps, and Power Automate * Strong analytical, problem-solving, and communication skills, with the ability to translate complex technical concepts into business value * Knowledge of healthcare data standards (FHIR, HL7, HIPAA compliance) PHI MINIMUM NECESSARY USE: This staff position PHI access will be determined based on Minimum Necessary standards. The Minimum Necessary Grid can be found on the Human Resources and Compliance Web pages. This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Additional responsibilities, tasks and duties may be assigned as necessary. Monroe Plan for Medical Care is an Equal Opportunity Employer
    $80.6k-103.6k yearly 26d ago
  • Tax Supervisor - Small Business Focus

    Rea 4.4company rating

    Business services supervisor job in Columbus, OH

    Job Description Rea is a growing Top 100 business advisory & accounting firm providing our clients services in tax, accounting, and business consulting. We have a ‘People First' culture and we focus on our employees' well-being and professional development. With over 400 professionals, our firm has a culture that respects a work-life balance for our team. We also provide competitive compensation and a robust benefits plan. The Small Business Focus Tax Supervisor will oversee tax planning, compliance, and strategy for a portfolio of small business clients. A portion of the client base will be in the dental, medical, and veterinary industries. This role requires a strong focus on relationship management, acting as the primary point of contact for clients, addressing their tax concerns, and providing proactive tax advice tailored to their specific needs. The Tax Supervisor will review tax returns, ensure clients are compliant with tax regulations, and identify opportunities for tax savings. A key part of the role will involve building and maintaining long-term relationships with clients, offering personalized guidance, and ensuring exceptional service delivery. Strong communication and organizational skills are essential, ability to review basic bookkeeping work, along with a deep understanding of small business tax laws and strategies. Responsibilities Tax Compliance •Ensures both that (a) clients comply with all applicable authorities, while at the same time minimizing their tax and reporting burdens, and (b) self and client service teams comply with all Firm policies, standards, and the Rea's tax quality control policies •Conducts top level review of T/R and resolves all tax issues with client; involves specialists where appropriate •Communicates with clients and Assurance any issues identified in tax accrual reviews •Plans and reviews the tax process and the procedures to be performed to include: Budgeting and staffing Monitoring engagement process and actual time incurred vs. budget with assistance of Senior Timely billing including management of identified out-of-scope activity and communication to client Timely collection of A/R •Manages client relationships/expectations in accordance with the project •Provides advice to clients in a timely manner Research •Identifies when research is needed; clearly and concisely frames issues to be researched; and clearly and concisely reports the analysis •Applies most Firm and professional standards for preparation of WTA (“Written Tax Advice”) and tax returns ASC 740-10 (FAS 109 and FIN 48) Tax Accruals •Correctly and proactively applies Firm policies, standards, and Rea's tax quality control policies regarding FAS 109 and FIN 48 •Applies, correctly and proactively, ASC 740-10, and Firm policies, standards, and BDO TQM regarding them •Explains and discusses components of the income tax provision and uncertain tax positions to the client as well as other complexities surrounding ASC 740-10 •Communicates with Assurance counterparts to timely plan tax accrual reviews, including budget, scope and delivery dates •Utilizes and manages STS (specialized tax services), as needed Tax Consulting •Assists with developing, recommending, and implementing efficient and effective methods to maximize client benefits, especially by decreasing clients' current and future taxes •Considers the applicability of CTS (core tax services) and STS consulting specialties for each client •Develops and implements a work plan to include/organize the STS assistance on ongoing projects from client •Serves as a technical resource •Ensures client service teams comply with Firm policy; regarding Written Tax Advice (“WTA”) •Provides effective assistance with exam support •Frames projects and issues for effective delegation to seniors and associates Tax Specialization •Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits •May be required to organize and conduct effective internal CPE training sessions in area of specialization, involving Firm specialists Strategy Development •Introduces and develops new or improved ideas to improve the position of clients, the Firm, or Firm personnel, e.g., by reducing taxes or expenses or providing non-tax benefits •Reviews studies of tax implications and offers clients alternative courses of action •Identifies and leverages lessons learned on prior projects, and offers input on how to improve processes and methods Supervisory Responsibilities •Supervises associates, senior associates and supervisors on all projects •Reviews work prepared by associates, senior associates and supervisors and provide review comments •Trains Associates, Seniors and Supervisors how to use all current software tools •Acts as a Career Advisor to associates, senior associates and supervisors •Schedules and manages workload of associates, senior associates and supervisors •Provides verbal and written performance feedback to associates, senior associates and supervisors Requirements •Superior verbal and written communication skills •Ability to effectively delegate work as needed •Strong analytical, research and critical thinking skills as well as decision-making skills •Capacity to work well in a team environment •Capable of developing and managing a team of tax professionals •Ability to compose written tax advice •Capable of effectively developing and maintaining client relationships •Pursue new business leads and build and maintain strong relationships with centers of influence •Executive presence and ability to act as primary client contact for preparation and presentation of issues and resolutions to clients Education •Bachelors degree in Accounting or other relevant field required •Masters degree in Accounting beneficial, masters degree in taxation beneficial Experience •4 to 5 years of prior experience in taxation •Prior supervisory experience License/Certifications •CPA or EA certification Benefits Rea offers a wide variety of benefits to help support our employees' health, wellness and financial goals. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development 'Work From Anywhere' option Wellness Resources Four (4) weeks PTO Twelve (12) paid holidays, of which three (3) are floating holidays
    $55k-77k yearly est. 4d ago
  • Lead, Game & UA Analytics - Client Services

    Xsolla

    Remote business services supervisor job

    ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. We're launching a client-facing analytics service that gives studios a free diagnostic and action plan. Typical outputs include 1-2 revenue-tied A/B tests, Live ops, UA recommendations, and useful benchmarks from similar titles. We will run funnel audits, help with product adoption, and tell a clear story for execs so teams can confidently ship changes. We also connect specialists on both sides to remove bottlenecks. Responsibilities Lead discovery and scope diagnostics that translate business goals into testable hypotheses Craft simple, exec-ready narratives non-analysts can rally behind Recommend and help launch high-leverage A/B tests and UA optimizations Partner with Game Data Analysts and Data/ETL engineers to keep data clean, secure, and well-defined Use genre benchmarks to contextualize results and capture repeatable wins Share market insights that inform future Xsolla products Qualifications 3-8+ years in game analytics with a track record of presenting to non-analysts Comfortable across UA, creatives, MMPs, monetization/live-ops, and payments conversion Solid SQL and BI literacy; you can validate metrics and sanity-check pipelines Experience designing and interpreting A/B tests Client-facing or consulting experience is a plus Deep understanding of SQL, Python, or R Nice to have Language coverage for key markets (Russian, Chinese, Korean; others welcome) Experience building benchmarks or productized analytics playbooks Data and tools We plug into the customer's stack (Snowflake, S3, Redshift, Azure; JSON/SQL) rather than replacing their BI We may use third-party sources like AppsFlyer, Adjust, GA/GA4, Unity Analytics, and Firebase Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we need. Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration:For the Operations Director - China position, we will conduct a background check that may include the following:Criminal history check Employment verification Education verification Credit history check Professional license verification Relevance to Job Responsibilities:The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data. Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact ******************. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to ******************.
    $60k-103k yearly est. Auto-Apply 56d ago
  • Audit Manager - Japanese Business Services

    Plante & Moran Financial Advisors 4.7company rating

    Business services supervisor job in Columbus, OH

    Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us. Our rapid growth and increasing demands for our services has created a need for a highly motivated individual to join our Audit Team and work with our medium to large US and Japanese based clients, specializing in the manufacturing and distribution industries. Your role. Your work will include, but not be limited to: Apply your understanding of audit theories and procedures on client engagements to perform audit procedures on assigned audit areas, and identify and resolve client audit issues Review staff work product while providing constructive feedback and identifying staff developmental needs Assist managers in developing ideas to help clients with operational and control opportunities, client presentations and selling opportunities Develop and execute a practice development plan which includes networking, new client development and client expansion activities The qualifications: 5+ years of recent, related Audit experience in public accounting; specializing with clients in the manufacturing and distribution industries Bachelor's Degree in Accounting required CPA required Successful experience supervising and mentoring staff on engagements Experience managing client relationships/engagements Japanese language skills required - verbal and written What makes us different? On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's “100 Best Companies to Work For,” and an endless array of opportunities. At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So, what are you waiting for? Apply now. Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be all-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. Compensation information posted is based on a position being located in the state of CO, IL, or MA. Please review the position location for the applicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range for their position, as compensation decisions are determined through a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer market-based starting salaries that are consistent across individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent. Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in IL, MA or CO is: $111,500.00 - $151,000.00 #JA1 #Hybrid
    $111.5k-151k yearly Auto-Apply 37d ago
  • Remote OCCC Customer Service Supervisor - Retention

    OPC Pest Service 4.1company rating

    Remote business services supervisor job

    Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking a talented Customer Service Supervisor - Retention for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. Our Customer Service Supervisors help us deliver on this purpose by supporting our customers and field locations at our FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams. Customer Service Supervisors - Retention will work to implement and manage performance targets and goals by optimizing training and the caller's in-call experience to enhance a "best in class" call center customer service team. The supervisor role is key to our success and we reward our Leaders with a competitive compensation package along with comprehensive benefits. If you are highly motivated and enjoy leading others in a fast-paced environment, then you will want to be a part of the Rollins Winning Tradition. You will soon find out that we are much more than bugs! The successful Customer Service Supervisor - Retention will possess the following abilities and will be responsible for: * Analyze team's scheduling inspection performance for bedbug and termite services, outbound termite renewal team's collection efforts and the retention team's offers to retain customers. * Develop performance improvement/action plans to address performance gaps or deficiencies. * Ensure each department's results (Customer Service, Termite Renewal and Retention) meet critical performance metrics such as adherence. * Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries * Collaborate with Workforce Management team, our field partners, and marketing team to make sure enough staffing is in place to properly answer call volume. * Onboard customer service new hires to include assignment and confirmation of training, assignment of work buddy, and ensure acclimation to the team to be successful teleworkers. * Achieve call center human resource objectives by orienting, training, assigning, coaching, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions * Support the continued growth of the Customer Service department through continuous process improvement initiatives * Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan * Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals * Handle and interact/engage in TEAMS chat We Offer: * A Competitive Compensation package * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Inclusive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management Industry is growing - and is a recession resistant line of business * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Contact Center is high energy, fun and collaborative work environment with a high performing inbound lead generation strategy Are you ready to write your ORKIN CAREER STORY? Qualifications What's required * High School/GED * At least 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment * At least 2-4 years of experience leading a remote team * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 20 mbps upload/50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need * Excellent interpersonal and communication skills * Demonstrated ability to prioritize tasks and manage time efficiently * Proficient in Microsoft Office * Comfortable working in a high-volume role * Basic computer skills in various software and web-based applications * We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * At least 2-4 years of supervisory/management level experience with supervising employees in a sales call center environment * At least 2-4 years of experience leading a remote team * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 20 mbps upload/50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need * Excellent interpersonal and communication skills * Demonstrated ability to prioritize tasks and manage time efficiently * Proficient in Microsoft Office * Comfortable working in a high-volume role * Basic computer skills in various software and web-based applications * We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. Our Customer Service Supervisors help us deliver on this purpose by supporting our customers and field locations at our FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams. Customer Service Supervisors - Retention will work to implement and manage performance targets and goals by optimizing training and the caller's in-call experience to enhance a "best in class" call center customer service team. The supervisor role is key to our success and we reward our Leaders with a competitive compensation package along with comprehensive benefits. If you are highly motivated and enjoy leading others in a fast-paced environment, then you will want to be a part of the Rollins Winning Tradition. You will soon find out that we are much more than bugs! The successful Customer Service Supervisor - Retention will possess the following abilities and will be responsible for: * Analyze team's scheduling inspection performance for bedbug and termite services, outbound termite renewal team's collection efforts and the retention team's offers to retain customers. * Develop performance improvement/action plans to address performance gaps or deficiencies. * Ensure each department's results (Customer Service, Termite Renewal and Retention) meet critical performance metrics such as adherence. * Maintain a thorough knowledge of all company and departmental policies, practices, procedures, programs, and services to act as a resource for employees to answer routine and complex inquiries * Collaborate with Workforce Management team, our field partners, and marketing team to make sure enough staffing is in place to properly answer call volume. * Onboard customer service new hires to include assignment and confirmation of training, assignment of work buddy, and ensure acclimation to the team to be successful teleworkers. * Achieve call center human resource objectives by orienting, training, assigning, coaching, counseling, and disciplining employees, communicating job expectations, monitoring, appraising, and reviewing job contributions * Support the continued growth of the Customer Service department through continuous process improvement initiatives * Maintain a work environment that fosters a satisfied and engaged workforce that achieves the budgeted performance plan * Recognize excellent performance and behaviors at every opportunity to motivate call center agents to achieve their performance goals * Handle and interact/engage in TEAMS chat We Offer: * A Competitive Compensation package * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Inclusive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management Industry is growing - and is a recession resistant line of business * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc.,(NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Contact Center is high energy, fun and collaborative work environment with a high performing inbound lead generation strategy Are you ready to write your ORKIN CAREER STORY?
    $47k-62k yearly est. 2d ago
  • Specialized Services Supervisor

    Cuyahoga County Board of Developmental Disabilities 3.6company rating

    Remote business services supervisor job

    The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a supervisor to plan, direct, and oversee the provision of specialized occupational, physical and speech therapy services to individuals eligible for Board services ages 3 and older. The nature of work will include, but is not limited to the following: Provide direct supervision, performance evaluations, guidance, and feedback to Specialized OT, PT SLP staff, Equipment Assistant and Sign Language Interpreter/Deaf Services Specialist. Direct and oversee specialized, direct therapeutic services delivered to eligible individuals with intense or complex needs through collaboration with an interdisciplinary team as appropriate including but not limited to Support Administration and other Cuyahoga DD departments. Organize and monitor specialized services therapy staff with regard to adherence to policies and procedures for therapy provision, clinical practice and ethics standards. Oversee and monitor the activities of the Sign Language Interpreter/Deaf Services Specialist. Direct and oversee the activities of the Equipment Assistant and the EITS equipment lending library, including inventory management. In conjunction with the Adult Therapy Manager, review requests, assign referrals and prioritize the caseloads of specialized services adult therapy staff based on emergent needs. Coordinate and participate in activities of the Mobile Sensory Space as appropriate. Develop and maintain relationships with community partners including but not limited to public school districts, private provider agencies and vendors. Monitor implementation and success of services delivered by specialized services therapists through analysis of programmatic, productivity and outcome data. Routinely collaborate with Support Administration and Behavioral Health staff to implement, monitor and improve services for individuals with complex needs. Maintain and monitor data from the timekeeping system for specialized services therapy staff, including professional leave requests, absences and timecards. Manage staff mileage reimbursement requests. Participate in the recruitment and hiring process for specialized services therapy staff. Coordinate and oversee the support of individuals with complex and intense needs in Cuyahoga DD respite and ICF homes. Complete initial and ongoing training for PBS-CR and monitor the completion of initial and on-going training for department staff. Implement and monitor shadowing experiences of adult therapy students with Specialized Services therapy staff as directed by the Adult Therapy Manager. Coordinate adult therapy department meetings with Adult Therapy Manager. Co-arrange vendor presentation and clinical in-service opportunities for department. Participate in EITS Department work efforts related to agency committees, task forces or other initiatives as assigned. As directed, represent Cuyahoga DD in dealings with other state, regional and local agencies and organizations. As necessary, attend and participate in meetings, committees, conferences and make presentation on applicable topics. As directed, provide consultation services to management, administrative staff, and parents/guardians as part of general or specific training requests. SUPERVISORY DUTIES: Direct supervision of Specialized Services Therapy staff, Equipment Assistant and Sign Language Interpreter/Deaf Services Specialist. FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning: Hybrid work schedule with some flexibility. Over 40 paid days off a year, including holidays. A great government Pension through Ohio PERS. Major Medical insurance. Free Dental, Vision Life, and Temporary disability Insurance Professional Development Reimbursement each year. Membership dues reimbursement each year. Mileage Reimbursement at the IRS rate. Flexible Spending Account Tuition Reimbursement Annual Pay Increases, and so much more. If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information. SALARY: The starting salary for Pay Schedule E is $61,538.00. The full salary range for all current employees in this pay schedule is $61,538 to $98,462. However, it is important to understand that the actual starting salary for a new hire into this position will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints. The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team! Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our positions. Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. Travel between our four locations in Parma, Cleveland, and Highland Hills, Ohio is required. Qualifications Licensed as either a therapist, educator, nurse, social worker, counselor, etc. Master's Degree in one of the therapy fields, special education, counseling, social work, or nursing, or related field.* Minimum two years' experience in the direct supervision of employees preferred. Minimum one year experience providing or overseeing direct therapeutic interventions to individuals with complex needs. Training or experience in intellectual disabilities, developmental disabilities and appropriate treatment techniques preferred. Valid state of Ohio driver's license and continued maintenance of excellent driving record. * Licensed Therapists are required to have the degree that corresponds to their license, which may be a BA. Application Procedure: All applicants must apply ONLINE. Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position. External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also encouraged to upload a cover letter that outlines your interest in this position. Resumes and letters are uploaded on your profile page once you apply for this position. Failure to provide a resume that outlines your work history will remove you from consideration. All candidates are asked to create an online profile and you may be asked to answer a series of questions. Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below. Application Deadline: Open until filled. Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE. - Individuals who may need assistance with the application process should contact Human Resources. - Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R. - All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $30k-41k yearly est. Auto-Apply 1d ago
  • Warehouse Inventory Supervisor - (Hourly) (Fulltime/Permanent)

    Salaried/Skilled Trades NSG Group

    Business services supervisor job in Urbancrest, OH

    NSG Group/Pilkington North America: Since becoming part of the Nippon Sheet Glass Group (NSG) in June of 2006, NSG Group is one of the world's largest glassmakers that manufactures and distributes automotive and flat glass for the automotive and building industries. Benefits: Medical, Dental, Vision 401(k) Match Employee Assistance Plan at no additional cost Educational Assistance Work Shoe/Boot Program Prescription Safety Glasses Program Company Paid Holidays - 10 Paid Vacation Life Insurance at no cost Pilkington Employee Advantage Discounts Available Position: (Safety Sensitive Position) 1st shift Warehouse Supervisor - Inventory Department Monday - Friday, 7:00 am - 3:00 pm with required overtime as needed Employees Supervised: 13 hourly employees across 3 shifts Pay: $23.00 - $25.00 an hour, based on experience Primary Duties: Serve as the CDC inventory liaison for service center/customer inventory concerns related to CDC. Coordinate cycle count plan to count all locations at least once biannually. Ensure physical cycle count sheets are completed properly, filed, and maintained per audit requirement. Monitor and investigate process errors causing inventory discrepancies. Coordinate project teams for physical inventory organization and management. Monitor and maintain transient locations, complete weekly transient report out to supervisors and managers on all overdue items to facilitate resolution. Monitor and maintain ROCA/damaged product disposal process. Monitor and maintain 999 SAP storage type items related to picking discrepancies. Supervise service center claims process, investigate and document all claims to support proper inventory adjustment credit. Supervise and maintain process for vendor chargeback of damages and discrepancies. Ensure documentation is completed for all chargeback items to ensure reimbursement. Supervise redistribution process ensuring timely completion of all redistribution items. Investigate, document, and attempt recovery of lost inventory items to minimize losses and keep inventory adjustments in line with monthly budget. Monitor internal inventory adjustments regularly, ensure proper adjustment codes are used, develop improvement plans where needed to eliminate process gaps/breakdowns. Facilitate operators' knowledge and compliance with work procedures. Assist with creation of work instructions related to inventory processes when needed. Identify and facilitate process improvement projects. Work off shift hours and overtime as needed to perform critical job duties. Travel to multiple offsite third-party locations biannually to complete physical inventory count. Participate in training project teams with process design changes. Assist quality team with quality issue investigations as needed. Audit SOP compliance. Generate and populate various daily and weekly reports. Other duties as assigned. Qualifications: Bachelor's Degree desired and commensurate or equivalent work experience without a degree. 3 years' experience in a distribution/manufacturing setting, preferably in a time sensitive environment in a distribution (preferred) or manufacturing setting. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.). Ability to utilize a computer-based inventory control system. Advanced SAP knowledge. Demonstrated experience with distribution center issues such as safety, quality and operational procedures. Basic understanding of flow and process improvement. Proven ability to lead and motivate to create positive work environment including team building, problem solving, and conflict resolution skills. Working with Human Resources, handles employee-related issues including counseling, corrective action, hiring, and terminations. Proactive, innovative problem-solving skills and excellent organizational skills. High energy, self-starting individual with ability to balance multiple priorities simultaneously. Excellent customer relations and communication skills (written and verbal). Proficient in the English language (verbal and written). Excellent driving record and valid driver's license in accordance with Pilkington-AGR's Motor Vehicle Safety Policy. Prior Materials Handling Equipment experience (example: platform order picker, forklift, reach truck); must obtain and maintain appropriate certifications. Without assistance, must be able to occasionally lift, carry, push and/or pull objects weighing from 1 to 70 lbs. Able to work at heights of up to 30 feet. Must be able to work in temperatures similar to outdoors within the Central Ohio region. Able to attend off shift meetings. Working knowledge of SAP, bar coding, and RF (radio frequency)/warehousing computer systems. We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance. The Salary Range posted represents Pilkington North America's good faith and reasonable estimate of the possible compensation at the time of the posting. Individual pay will vary based on demonstrated job related skills, knowledge, experience, education, etc. NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability, or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying. This position is a safety sensitive position.
    $23-25 hourly 35d ago
  • Supervisor, Customer Service Management (Bilingual)

    Cardinal Health 4.4company rating

    Remote business services supervisor job

    Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. Job Summary The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers. Responsibilities The Supervisor, Customer Service Management leads program staff performing actions including: customer service, and other patient services. Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily support ensuring team members can perform job responsibilities. Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance. Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program. Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders. Assess/Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules. Report system issues that can impact our client relationship management system (CRM) and/or productivity in a timely manner. Manage employee timecards in addition to standard HR responsibilities as a people leader. Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders. Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable. Continually monitor program adherence, quality, attendance and address accordingly. Report Corrective and Preventative Actions in a timely manner. Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues. Conduct recurring development-based 1x1s with team members focused on both performance and goal setting. Effectively manage time and independently prioritize work responsibilities to meet key deadlines. Maintain regular contact with client/3rd party partners by leveraging excellent verbal and written communication skills. Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person). Proactively seek and implement process efficiencies to reduce team manual work. Host recurring (bi-weekly/monthly) team meetings to discuss updates, process changes, team SLAs/KPIs, QA, trends, etc. Work well independently and in a team setting by collaborating across different departments. Qualifications: Must be fluent in English and Spanish Bachelor's degree or equivalent work experience preferred 3-5 years of experience in related field of patient support programs preferred Previous management experience preferred Strong communication, presentation, and time management skills Commitment to the continued development of oneself and team members Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and basic formulas Travel may be needed to perform your duties up to 10%. What is expected of you and others at this level: Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory. This position is full-time (40 hours/week). Employees are required to have flexibility to work a scheduled shift of 7am - 7pm CT. REMOTE DETAILS: All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated salary range: $67,500.00 - $86,670.00 Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 12/23/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $67.5k-86.7k yearly Auto-Apply 27d ago
  • Supervisor Meter Services | Columbus, OH (DOT)

    ACRT 3.9company rating

    Business services supervisor job in Columbus, OH

    Bermex, Inc.Full time Regular The Meter Services Supervisor reports to the Operations or Project Manager at Bermex. This position plays a key role in interacting with customers, holding knowledge of industry standards, interfacing with management from within and outside of the department, and leading special initiatives in the meter reading department. This position also requires a high degree of metering reading knowledge, excellent time management, and exceptional interpersonal communication skills. What You'll Do Meter Services Supervision: Identify, investigate, and resolve issues ensuring deadlines are met Partner with customers, managers, utility, or other personnel to ensure customer satisfaction with ongoing communication, cooperative problem management, and regular feedback on goal achievement or obstacles experienced Work with Manager and other leaders to identify and address inefficiencies and opportunities for cost reduction Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers Recommend and implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services Requisition needed personnel, supplies, equipment, parts, or repair services Meter Reading Assistance: Drive vehicles or equipment to complete work assignments or to assist workers Interpret transportation regulations, safety regulations, or company policies and procedures for workers Prepare, compile, and submit reports on work activities, operations, productivity, or work-related accidents Resolve worker problems or collaborate with employees to assist in problem resolution Perform or schedule repairs or preventive maintenance of vehicles and other equipment Assist workers in tasks, as needed, such as reading daily meters/skips Extensively walk and stand for much of the workday Occasionally work outside in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc) Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force) Customer Communication: Handle customer inquiries when applicable or refer customer complaints to the appropriate authorities Provide general information about the meter services to customers, when applicable Use telephones, tablets, and/or computers to communicate Other duties as assigned. About You Must Haves: Education: High School Degree or GED Experience: Must be 21 years of age or older. Must have at least 2 years of experience in project management or a similar supervisory role. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training Nice to Have: Education: Bachelor's Degree Experience: 3 years of experience in smart metering supervision or a related field; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors Your Skills: Ability to multi-task, and work independently and as a team Excellent leadership skills and ability to manage a team Exceptional flexibility in daily routines and route scheduling Project management skills Proven understanding of industry standards Adequate time management skills to facilitate worker efficiencies Excellent communication skills, comfortable interacting with management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Ability to walk long distances and prepare for weather conditions, accordingly Drug/Alcohol Testing: Drug/alcohol testing is required Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters Benefits Health and Safety: Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement: Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): Paid Vacation Paid Holidays Paid Wedding Day Veterans Day paid time off for our veterans Paid Sick Time (New York based positions ONLY) Perks/Allowances Company vehicle (for all driver-based positions) Gas card for company vehicle (if applicable) Company provided cell phone or mobile allowance (if applicable) Boot allowance from approved vendors Daily per diem for travel-based positions We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc.
    $46k-67k yearly est. Auto-Apply 3d ago
  • Utility Service Supervisor, Treatment Operations

    Franklin County, Oh 3.9company rating

    Business services supervisor job in Columbus, OH

    Classification Purpose: The primary purpose of the Utility Service Supervisor classification is to oversee assigned operations and maintenance of water distribution systems and wastewater collections systems to ensure continuous quality, safe water and sewer services. Job Duties: Perform the operation, maintenance and supervision of water distribution, wastewater collection and hydrant infrastructure. Supervise, oversee, direct and report on the activities of utility maintenance personnel and outside contractors performing work for the department. Approve overtime and work schedules for assigned staff. Approve supply orders and recommends special supplies and equipment to the Utility Compliance Supervisor for approval. Monitor and complete department inventory reporting. Respond to customer complaints on-site, via telephone or through written correspondence. Participate in the development, enforcement and updating of all water and wastewater programs and plans. Manage the department's 24/7 emergency service program. Prepare reports and makes recommendations to supervisor. Prepare cost analysis of system needs for budget consideration. Monitor and report on expenditures. Maintain regular and predictable attendance. These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned. Major Worker Characteristics: Knowledge of budgeting; inventory control; supervision, safety practices; public relations; agency policy and procedures; Skill in skilled trade; equipment operation. Ability to define problems, collect data, establish facts and draw valid conclusions; calculate fractions, decimals and percentages; understand manuals and verbal instructions, technical in nature; gather, collate and classify information about data, people or things; recognize safety warnings; handle sensitive inquiries from and contacts with officials and general public; demonstrate physical fitness; demonstrate agility. Minimum Class Qualifications for Employment: Any equivalent combination of relevant training and experience including but not limited to: High School diploma or GED with some vocational course work with five (5) years of utility service or related experience. Additional Requirements: Ohio Class A CDL license and registered with the Department of Health for responsibility for department septage hauling is required. Supervisory Responsibilities: Ability to assign, review, plan, and coordinate the work of other employee, to provide instruction to other employees, to maintain department standards, and to recommend the discipline or discharge of other employees. Unusual Working Conditions: May be required to wear personal protective equipment (PPE) to perform duties.
    $49k-64k yearly est. 20d ago
  • Product Management Supervisor - Customer Experience

    Supplyhouse.com 4.0company rating

    Remote business services supervisor job

    Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we're dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Product Management Supervisor to join our Product Team. This individual will report into our Director of Customer Experience and oversee a team of Product Managers, driving the vision and strategy for a variety of key development projects. In this position, your leadership is crucial to unlocking customer value while increasing development efficiency and the quality of solutions. If you're passionate about leading teams and delivering solutions that make a difference, we'd love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you're also welcome to work on-site anytime beyond these visits - our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base Salary: $110,000 - $135,000 per year Responsibilities: Thought Leadership Vision & Strategy: Establishes and communicates a clear product vision, aligning it with company goals, market opportunities, and customer needs. Ensures adaptability to changing business priorities while maintaining strategic focus. Product Context: Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements. Prioritization: Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively. Balances competing priorities by aligning product initiatives with larger business goals to deliver maximum impact. Process Definition Process Champion: Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team. Documentation: Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function. Ensures alignment to project documentation standards across product teams. Inter-Department Collaboration: Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives. Execution & Quality Project Execution: Responsible for efficiency of product teams and their timely execution of work against business goals. Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties. Product Quality: Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn't introduce bombs or unacceptable bugs). Metrics & Monitoring: Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively. Team Leadership & Development Coaching & Mentorship: Mentors product managers, fostering their professional growth and functional expertise. Encourages innovation and collaboration while setting/clarifying performance expectations. Engagement & Retention: Actively supports team members' engagement and career development, working to retain top talent. Leadership Behaviors: Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team. Communication & Influence Influences and Informs Stakeholders: Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners. Gathers Leadership & Stakeholder Inputs: Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team. Effectively fosters relationships with cross-functional partners to drive communication and garner support. Facilitating Collaboration: Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met. Requirements: Bachelor's degree in Business, Computer Science, or a related field. 5+ years product management experience in eCommerce, retail, or a related field working on customer-facing UI/technology products. 1+ year in a product management leadership position and proven experience leading and mentoring others, with a focus on driving engagement and growth. Demonstrated success in managing complex projects and adapting strategies to evolving business needs. Mastery of Agile methodologies and experience implementing best practices. Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda). Familiarity with web and app development processes. Strong analytical skills with a data-driven approach to decision-making, including experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel) Preferred Qualifications: Certified Scrum Product Owner (CSPO) or similar certification. Why work with us: We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership - We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company's growth and accomplishments. We promote work-life balance - We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth - We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back - We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen - We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: **************************************** Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from ******************* email address. Please exercise caution if you receive an email from an alternate domain.
    $110k-135k yearly Auto-Apply 21d ago
  • Field Service Site Supervisor

    Eos Energy Storage 3.6company rating

    Remote business services supervisor job

    About Eos Energy Enterprises Eos Energy Enterprises, Inc. is accelerating the shift to American energy independence with positively ingenious solutions that transform how the world stores power. Our breakthrough Znyth™ aqueous zinc battery was designed to overcome the limitations of conventional lithium-ion technology. It is safe, scalable, efficient, sustainable, manufactured in the U.S., and the core of our innovative systems that today provides utility, industrial, and commercial customers with a proven, reliable energy storage alternative for 3 to 12-hour applications. Eos was founded in 2008 and is headquartered in Edison, New Jersey. For more information about Eos (NASDAQ: EOSE), visit eose.com. As Eos Field Service Site Supervisor, you will play a vital role for Eos' success of our field service execution. You will provide (site) leadership and guidance for commissioning, preventative maintenance, troubleshooting, repair, and maintaining Eos' Energy storage systems in the field. Both domestically and internationally. You will provide onsite support independently or lead a field service team to accomplish assigned tasks. Responsibilities Lead a team of field technicians/engineers to commission large Eos energy systems. As a leader, you will set the tone on the job and is expected to foster a positive work experience for all who work on the team. Organize and oversee the day-to-day workflow operations. Support material management activities for all site activities. Read, understand, follow, and enforce safety procedures. Provide guidance and direction with respect to the project quality and safety requirements. Ensure Preventative Maintenance is completed on Eos energy systems, independently or leading teams. On-site Point of Contact for customers, service partners, etc. Field escalation path for solving complex problems When required, independently commission and operate Eos energy systems, locally or remote Mentor field service engineers (FSE) in operating and commissioning Eos energy systems. Mentor field service technicians (FST) in troubleshooting and operating field equipment Assist in creating or revising system, customer-facing, and internal commissioning documentation Support Product Engineering for testing of the complete system, including BMS interface. Evaluate battery performance, including testing of Eos energy systems. Utilize company-provided Field Service and Work Order Management tools to retrieve and update information timely and accurately. Write reports, record customers' concerns regarding the functionality and performance of their system and interact directly with the customer. Develop detailed knowledge of Eos' commercial products and third-party products sold by Eos Maintain a working knowledge of the NEC (National Electric Code) Other duties, responsibilities, and activities may change or be assigned at Eos's discretion. Site Supervisor may have extended working hours depending on project needs for planning and coordination. Knowledge, Skills, and Abilities Ability to work independently as well as leading a team, proactively with no supervision. Experience implementing quality control standards and assessing safety hazards to ensure job site safety and satisfy OSHA requirements. Ability to effectively communicate challenges in a forthright and accurate manner. Ability to effectively manage a small to large team of FSE's/FST's Excellent Computer skills: Windows, Office, PLC and Networking knowledge Excellent knowledge of AC/DC Electrical systems and controls. Excellent use of electrical voltage meters and electrical testing equipment Expert knowledge of mechanical and electrical schematics Excellent communication skills Ability to work productively with other departments. Attention to detail and high level of accuracy. Excellent knowledge of troubleshooting electrical systems Constant attention to safety and quality Medium Voltage/ Substation experience is a plus Education and Experience Associate's degree or equivalent experience in a technical field of study required. Bachelor's degree preferred. 7 years' experience in energy storage service and operations required. Certifications in Forklift/Boomlift/Scissor lift (can be acquired through Eos) Certification in Construction Safety (OSHA-10) (can be acquired through Eos) Travel More than 50% Local Travel Overnight/North America Travel Other International Travel Working Conditions Factory - The worker may be subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, vibration, moving vehicles, electrical current, exposure to temperature changes or exposure to chemicals. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, odors, dust, mists, and gases. The noise level in the work environment can be loud. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. Machinery operation requires the use of safety equipment to include but not limited to eye safety glasses, hearing protectors, work boots, and lab coats. May be required to exert up to 50 pounds of force occasionally to lift, carry, push, pull or otherwise move objects, including the human body. Customer/Partner Locations - Employee may visit customer or partner locations that may be comprised of office, manufacturing floor, laboratory environments and construction sites depending on the location and reason for visit.
    $40k-67k yearly est. Auto-Apply 32d ago
  • Management Supervisor, Lottery Solutions - Client Experience (Remote)

    Marcus Thomas 3.7company rating

    Remote business services supervisor job

    The Role We're looking for a dynamic Management Supervisor to join our growing Lottery Solutions team within the Digital group. In this role, someone who understands how strategy, technology, and development come together to build digital products and platforms that power customer engagement. You'll partner closely with strategists, architects and development leads to deliver high-impact web and mobile initiatives while ensuring a seamless client experience. This role is ideal for someone who thrives at the intersection of client partnership, digital strategy and team leadership - and who's excited by the opportunity to shape and grow a category-defining practice. What You'll Do Lead day-to-day and strategic oversight for multiple lottery client accounts, ensuring digital programs align with business goals and agency standards. Lead the delivery of enterprise web, mobile, and platform development projects, partnering closely with architects, developers, and strategists to ensure solutions meet both business and technical objectives. Serve as the senior point of contact and trusted adviser for client executives, translating objectives into actionable strategies and solutions. Collaborate with cross-functional teams across strategy, UX, development, and technology to deliver scalable digital products and solutions. Manage scopes, budgets, timelines, and deliverables, balancing client value and agency profitability. Build, coach, and mentor a high-performing account team; provide clear direction, feedback, and career growth opportunities. Identify and pursue opportunities for innovation and partnership across accounts. Gather and translate client requirements into clear business and functional insights for internal teams. Present agency ideas and work with professionalism, clarity, and enthusiasm. Support new business and early client engagements by defining digital strategies and solution roadmaps that connect marketing goals with technical feasibility. Ensure exceptional quality, communication, and accountability throughout all stages of client work. Skills and Qualifications 8+ years of experience managing client accounts delivering digital or web-based marketing technology solutions, ideally in an agency or marketing environment. Proven success leading multiple accounts with combined budgets of $3M or more. Strong understanding of digital strategy, architecture, and development processes; comfortable translating between client needs and technical delivery teams. Demonstrated ability to lead enterprise client relationships, define digital roadmaps, and connect business strategy with technology solutions. Excellent communication and presentation skills, including experience engaging with executive-level stakeholders. Analytical and critical thinking skills with a proactive, solution-oriented mindset. Experience mentoring and developing account or project management talent. Highly organized and adaptable-comfortable managing competing priorities in a fast-paced environment. Experience leading cross-functional teams delivering web, mobile, or platform development projects Experience in the lottery, gaming, or regulated industries is a strong plus. Why You'll Love Working Here Long-Term Partnerships: Our clients stay with us for more than 12 years, a reflection of trust and collaboration. Award-Winning Work: Be part of campaigns recognized for creativity, strategy and results. Flexibility and Balance: Hybrid schedules and flexible hours support your life and your best work. Inclusive Culture: Our workplace values every perspective and creates space for all voices. Growth and Learning: Experience opportunities for professional and personal development through ongoing learning programs. Benefits Highlights Time Off: Flexible policy; most teammates enjoy 4-6 weeks annually Family Support: 12 weeks of fully paid parental leave Health & Wellness: Comprehensive medical, dental and vision coverage, plus telemedicine, behavioral health and access to the Calm app Lifestyle Perks: Wellness and creative stipends, phone plan support, and partner discounts Financial Benefits: 401(k) with company contributions, student-loan paydown and college-savings options Digital Team Values At Marcus Thomas, our values shape how we work with each other and with our clients. Accountable: You do what you say you will do. Critical Thinker: You seek better ways of doing things. Process-Driven: You follow and improve the systems that help us deliver. Community-Minded: You value inclusion, cultural awareness, and different perspectives. Collaborative: You communicate, listen, and support your teammates. Human-Centric: You prioritize people and purpose in every decision. Curious: You're eager to learn and explore new ideas. Our Hiring Process To support fairness and consistency, we use AI tools to assist with parts of the process. Résumés may be reviewed initially with an AI assistant that compares experience and skills to the job description and highlights potential matches for our recruiting team. Candidates can choose to opt out of AI résumé screening when applying. We also use AI to record and transcribe interviews to promote accuracy and equity. Transcripts may be reviewed by HR to confirm that all candidates are treated respectfully and evaluated fairly. Candidates can opt out of this transcription feature at any stage. While AI helps us stay organized and consistent, every decision to move a candidate forward is made by real people. Our recruiting and hiring teams remain hands-on throughout the process and use AI only as a tool, not as a decision-maker for how to find talent. Diversity, Equity & Inclusion At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives. We're committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work. We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.
    $61k-92k yearly est. 49d ago
  • Service and Support Administration Supervisor

    Delaware County, Oh 4.5company rating

    Business services supervisor job in Delaware, OH

    At the Delaware County Board of Developmental Disabilities (DCBDD), we believe every person deserves the opportunity to live, learn, work, and thrive as a valued member of our community. We support individuals with developmental disabilities and their families at every stage of life, connecting them with resources, creating opportunities for inclusion, and empowering them to achieve their goals. Our work is driven by compassion, collaboration, and a deep respect for the dignity and potential of every person we serve. Joining our team means more than just starting a new job, it is becoming part of a mission-driven organization where your skills make a lasting difference in the lives of others and in the heart of our growing community. Mission: To inspire, empower, and support people to achieve their full potential. Vision: All people will lead personally fulfilling lives. Candidates must model the following established core values: Inclusion, Equity, and Integrity Primary Objective: The Service and Support Administration Supervisor provides leadership and oversight to SSA staff, ensuring high-quality, person-centered service coordination for individuals with developmental disabilities. This role supports compliance with all state and federal requirements, reviews and monitors service plans and documentation for accuracy, and fosters strong collaboration with internal teams and community partners to promote positive outcomes for individuals served. Minimum Qualifications: Bachelor's degree in social work, counseling, education, health and human services, law enforcement, behavioral science or other related field; Master's degree in related field and three (3) years supervisory experience preferred. Minimum of four (4) years of full-time (or equivalent part-time), supervised, paid work experience in programs or services for individuals with developmental disabilities. Service and Support Administration Supervisor Certification per OAC 5123:2-5-02, or the ability to obtain at time of appointment and maintain throughout employment. Must possess a valid State of Ohio Driver's License and acceptable driving record as stipulated by the Board's insurance carrier. Knowledge of principles, practices, and techniques relating to social work, local, state, and federal laws, rules, and regulations, and "Rights of Ohioans with Developmental Disabilities". Ability to promote a positive culture in all areas of responsibility, including but not limited to the individuals served by the county board and their families, Board members, staff members, providers, and community partners; interpret a variety of instruction in written, verbal, and picture form; complete routine forms; prepare accurate documentation; communicate effectively; maintain records according to established procedures; handle inquiries from vendors and co-workers; develop and maintain effective working relationships; handle sensitive inquiries and contacts with officials and the general public; maintain confidentiality in all aspects of the position. Physical Requirements: Light work strength level. The physical requirements of the position are identified as light work, which may require the lifting of up to twenty-five (25) pounds occasionally. Ability to operate standard office equipment in the performance of essential functions (e.g. copy machine, fax machine, personal computer, and telephone.). Other Requirements: Successful completion of a criminal records check (BCI and/or FBI) and registry/database check as required by DODD, driving record checks, and DCBDD receiving favorable reference reports. Schedule may need to be flexible based on needs of DCBDD and/or the person served. Supervises, directs, and evaluates the work of Service and Support Administrators (SSAs); recommends corrective and disciplinary action as determined necessary. Assures SSAs are administering a person-centered planning process, waiver enrollment and redetermination process, monitoring, quality assurance, free choice of provider, and individual budget implementation through monitoring and observation. Provides backup supervision and direction to SSA staff in the absence of their SSA Supervisor. Reviews Ohio Individual Service Plans (OISP), Targeted Case Management progress notes, and any other necessary and relevant paperwork for all assigned staff. Reviews PAWS and PAS documents for accuracy and compliance. Participates in Support Administration Department meetings and Administrative Team Meetings; facilitates team meetings for SSAs; attends special team meetings. Participates in the onboarding and training of new staff in the SSA department and ongoing staff development. Collaborates at least monthly with SSA Supervisors to review trends and patterns for staff development and training opportunities. Participates in system collaboration with partnering community agencies and school districts to support individuals with complex, multi-agency supports. Participates in Medicaid Administrative Claiming (MAC). Assists in the accreditation process, provides input into the development of policies and procedures, and participates in appeals as assigned by the Director of Programs and Services. Participates in the rotation of the On-Call response system for after hours, weekends, and holidays. May need to intervene in crisis situations or authorize emergency support services. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification. Adheres to all ORC, OAC, and DCBDD policies and procedures. Performs other related duties and special projects as assigned. DCBDD IS AN EQUAL OPPORTUNITY EMPLOYER
    $53k-74k yearly est. 16d ago
  • Guest Service Supervisor

    Double Star Hospitality Dublin LLC

    Business services supervisor job in Dublin, OH

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities: Supervise front desk staff Respond to guest concerns and resolve them appropriately Coordinate with other departments within the hotel to ensure guest satisfaction Anticipate the needs of guests and build rapport Uphold the highest standards of cleanliness, sanitation, safety, and conduct Maintain accurate records of registration and payment information Qualifications: High school diploma/GED required Familiarity with hospitality industry standards Knowledge of front desk operations and procedures Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment
    $27k-36k yearly est. 4d ago
  • Service Supervisor - Varenna Lakeside

    Hines 4.3company rating

    Remote business services supervisor job

    When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Service Supervisor at Varenna Lakes with Hines, you will be responsible for overseeing and coordinating all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the Hines standard for appearance, safety, cleanliness, and overall functionality. Responsibilities include, but are not limited to: Provides leadership and support to team members, ensuring each role has the tools and resources to meet and/or exceed their expectations. Promotes a collaborative, team work mindset. Manage the completion of all work orders generated from resident requests Actively ensure routine upkeep on the property is checked and repaired or replaced while ensuring that safety standards are met Establish and ensure standards for the cleanliness and overall appearance of the property to meet expectations of ownership objectives Manage make-ready process, new move-ins via inspection, identifying needs, scheduling contractors and vendors as needed, and complete all maintenance tasks Implement and oversee inventory control Respond to questions from other service members as well as residents and assign work requests according to urgency and efficiency Ensure safety information is current and readily accessible while keeping up to date on all OSHA and other safety related laws and requirements to enforce compliance Prepare and manage the maintenance and capital expense budget for the property Participate in regional and firm-wide initiatives and assignments Participate in staff's evaluation process as needed and determined by Supervisor Operate, adjust, perform maintenance and repairs on all mechanical, appliance, electrical, plumbing and HVAC related equipment to efficiently meet the objectives of the assignment Comply with all Hines policies and procedures, as well as City, State and Federal safety and environmental laws, codes, standards, and regulations Effectively manage personnel overtime usage, audit accuracy, and provide approval of personnel time sheets Provide staff with correct equipment, tools, and training as appropriate to the property Provide direct reports with leadership, hiring, counseling, terminations, training, and scheduling Adjust and operate the fire alarm and life safety systems Monitor and manage building energy use and maintain energy management programs Order, stock, and establish inventory control of parts and supplies that ensures the appropriate parts stocking levels with accurate and timely records of receipts and issues Ability to troubleshoot standard operations and repair problems with limited supervision Successful completion of all required training programs within required timeframes Able to analyze mathematical data related to financial and operational decisions Qualifications Minimum Requirements include: High school diploma or equivalent from an accredited institution preferred Two or more years of property maintenance management or leadership experience in a related industry Have or obtain required city and/or government licenses or permits, i.e.: The EPA certification for refrigerant recycling Pool & Spa Operator * If, upon hire or promotion to this position, an individual does not have the required permits or licenses, the individual will obtain those permits or licenses within six months of the promotion, or six months from the date eligible for the license or permit Strong knowledge of plumbing, electrical, general carpentry, HVAC, and appliances Possess proficient knowledge of Microsoft Office and other computer skills to effectively administer the required work order programs and building operations Proven ability to train and direct others Excellent written, verbal and customer service skills Work indoors approximately 80% of the time and outdoors approximately 20% of the time Use olfactory, auditory, and visual senses Lift 25 lbs. or more Climb up and down stairs and ladders Access remote work areas and confined spaces (i.e., crawl spaces, roofs) Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting) Ability to work an on-call schedule and overtime as business needs deem appropriate Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays Compensation: $30.05/hr - $35/hr Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please. We can recommend jobs specifically for you! Click here to get started.
    $30.1-35 hourly Auto-Apply 30d ago
  • Care Management Supervisor - Corporate Appeals

    Bluecross Blueshield of South Carolina 4.6company rating

    Remote business services supervisor job

    We are currently hiring for a Care Management Supervisor to join BlueCross BlueShield of South Carolina. In this role as Care Management Supervisor, you will be responsible for the supervision and maintenance of the daily functions of the following areas: Utilization Review/Review Nurses, Case Management, Medical Review, Health/Disease Management, Quality Management, and/or appeals, to include departmental staff and specialty programs. You will also be responsible for all data collection for specialty programs and ensuring appropriate levels of healthcare services are provided. Description Logistics This position is full time (40 hours/week) Monday-Friday from 8:00 am - 5:00 pm EST, and will be fully remote. The candidate will be required to report on-site occasionally for trainings, meetings, or other business needs. What You Will Do: Supervises day-to-day activities for assigned staff. Identifies training needs of staff. Verifies accuracy, efficiency, and effectiveness of workflow functions. Develops and oversees the implementation and administration of specialty programs (wellness, preventive, and/or employer work site programs). Supervises staff to include approval of time, leave, performance reviews, etc. Selects/trains/motivates staff in providing excellent customer service with customers, marketing, management/others. Develops/maintains/updates procedures/documentation for conducting audits. Develops/communicates department standards and expectations of staff. Performs quality control functions for work performed. Develops work plans to improve quality performance. Conducts analysis of program component. Collects data for outcomes reporting. Prepares/reviews/maintains weekly/monthly reports for management. Oversees all data collection and URAC/NCQA compliance activities for related programs. Coordinates with other corporate departments to ensure effective communication. To Qualify for This Position, You Will Need the Following: Required Education: Associate's in a job-related field Degree Equivalency: Graduate of an Accredited School of Nursing. Required Work Experience: 5 years of a combination of health promotion, health education, health insurance, clinical, medical, pharmacy or other healthcare experience. If a Master's Degree, required experience is three years. One year experience in team lead/leadership role OR equivalent military experience in grade E4 OR above (may be concurrent). Required Skills and Abilities: Understanding of insurance and benefit programs as it relates to health management coverage. Working knowledge of managed care and/or various forms of health care delivery systems. Knowledge of specific criteria/protocol sets and the use of the same. Knowledge/understanding of the quality improvement process. Ability to work independently, prioritize effectively, and make sound decisions. Excellent communication skills. Ability to work with a wide variety of internal and external customers. Good judgment skills. Demonstrated customer service, organizational, and presentation skills. Demonstrated verbal and written communication skills. Analytical, critical thinking, and math skills necessary to collect, analyze, and report data. Ability to persuade, negotiate, OR influence others. Ability to handle confidential OR sensitive information with discretion. Ability to direct, motivate, and assess performance of others. Required Software and Tools: Microsoft Office. Required Licenses and Certificates: Active, unrestricted RN licensure from the United States and in the state of hire, OR active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC), OR active, unrestricted Professional Healthcare Licensure and/or Certification from the United States and in the state of hire, in area of specialty, OR active, unrestricted licensure as Licensed Master Social Worker, Licensed Independent Social Worker, OR Licensed Professional Counselor from the United States and in the state of hire, OR if Master's in Public Health or Healthcare Administration, three years of additional experience in health-related field. URAC recognized Case Management Certification must be obtained within three years of hire as a Case Management Supervisor. What We Prefer You To Have: Preferred Work Experience: Previous experience working with BlueCross BlueShield of SC utilization management, case management, appeals, and/or claims. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $77k-99k yearly est. Auto-Apply 27d ago
  • Dining Services Supervisor

    Brookdale 4.0company rating

    Business services supervisor job in Dublin, OH

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $36k-56k yearly est. Auto-Apply 8d ago

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