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What does a business solutions analyst do?

Updated January 8, 2025
8 min read
Quoted expert
Erik Johnson Ph.D.

Business Solutions Analysts are employees who work on business-related concerns. They have high business acumen and familiarity with the current business landscape. They keep up-to-date with industry trends to ensure that business operations are at par with standards. They also manage business-related data and identify areas for improvement. Upon identifying areas for improvement, these analysts then develop ways to address the business's needs. They ensure that the solutions they come up with are feasible and strong enough to impact.

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Business solutions analyst responsibilities

Here are examples of responsibilities from real business solutions analyst resumes:

  • Experience of managing multiple stakeholders across the organization, and in QA integration of systems.
  • Manage development, UAT and QAT for internal projects resulting in increase collaboration between local and overseas teams.
  • Lead cross-functional CRM projects to implement systems, design data integration architecture, analyze data, and integrate data.
  • Create and manage functional requirement documents for in house development of software applications for healthcare providers and payers.
  • Implement the CRM tool for the sales representatives.
  • Generate Visio diagrams to present business processes and data flows to senior management.
  • Lead UAT sessions and coordinate the flow of feedback from customers and users to incorporate into later releases.
  • Experience documenting functional requirements, security requirements and reporting requirements for web base applications integrate into SharePoint.
  • Plan and design improvement to SharePoint performance as required through high availability solution using database mirroring and server clustering.
  • Participate in clinical admin and operational support including review, analysis and resolution of service/admin relate issues log on JIRA including.
  • Work directly with both clients and developers on defects and enhancements to make Cerner code better
  • Provide internal and external clients with a high level of support across every Cerner solution, specializing in PharmNet.
  • Translate requirements document into formal business specifications-setting the technical goals for the software development team using tools/methods like UML.

Business solutions analyst skills and personality traits

We calculated that 7% of Business Solutions Analysts are proficient in User Stories, User Acceptance, and Business Processes. They’re also known for soft skills such as Interpersonal skills, Problem-solving skills, and Time-management skills.

We break down the percentage of Business Solutions Analysts that have these skills listed on their resume here:

  • User Stories, 7%

    Collaborate with solution manager to document and update all features and user stories on VSTF.

  • User Acceptance, 7%

    Facilitate user acceptance testing and testing of new system functionality.

  • Business Processes, 6%

    Risk Analysis and Management; Problem Identification and Solution Formulation; Defining Structures to Business Processes; Strategy Development and Implementation.

  • Project Management, 6%

    Project Management * Business Documentation * Scrum Software Development Life Cycle * Software Quality Testing and Release Management * Production Support Troubleshooting

  • Business Analysis, 5%

    Perform business analysis for various Enterprise areas.

  • Acceptance Criteria, 5%

    Assist with the documentation of all acceptance criteria and UAT test plan creation.

"user stories," "user acceptance," and "business processes" are among the most common skills that business solutions analysts use at work. You can find even more business solutions analyst responsibilities below, including:

Interpersonal skills. One of the key soft skills for a business solutions analyst to have is interpersonal skills. You can see how this relates to what business solutions analysts do because "management analysts work with managers and other employees of the organizations for which they provide consulting services." Additionally, a business solutions analyst resume shows how business solutions analysts use interpersonal skills: "maximize the organization's sharepoint capabilities through hands on coaching and training exercises utilizing strong written and interpersonal communication skills. "

Problem-solving skills. Another soft skill that's essential for fulfilling business solutions analyst duties is problem-solving skills. The role rewards competence in this skill because "management analysts must be able to think creatively to solve clients’ problems." According to a business solutions analyst resume, here's how business solutions analysts can utilize problem-solving skills in their job responsibilities: "project lead in the sourcing, configuration and implementation of a holistic, cross-functional erp software solution. "

Time-management skills. This is an important skill for business solutions analysts to perform their duties. For an example of how business solutions analyst responsibilities depend on this skill, consider that "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a business solutions analyst: "upload monthly reporting to sharepoint site and the data is delivered on time which is utilized during monthly management review meetings. ".

Analytical skills. business solutions analyst responsibilities often require "analytical skills." The duties that rely on this skill are shown by the fact that "management analysts must be able to interpret information and use their findings to make proposals." This resume example shows what business solutions analysts do with analytical skills on a typical day: "experience with software analysis and design, including requirements traceability through all phases of the project lifecycle. "

Communication skills. A commonly-found skill in business solutions analyst job descriptions, "communication skills" is essential to what business solutions analysts do. Business solutions analyst responsibilities rely on this skill because "management analysts must be able to convey information clearly in both writing and speaking." You can also see how business solutions analyst duties rely on communication skills in this resume example: "communicate bi daily with the team to discuss all task status and daily communication if any risks or urgent issues arise. "

See the full list of business solutions analyst skills

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Compare different business solutions analysts

Business solutions analyst vs. Program analyst

The job of program analysts is to plan, manage, and evaluate a company's computer programs. They usually perform different tasks, including researching and analyzing complex data to identify trends and offer the best recommendations for improvements. Other duties for this position may include creating policies and procedures, monitoring and evaluating program performance, and resolving any issues. This role's skills and requirements include a bachelor's degree in computer science, business, or related field. Previous work experience as a program analyst and critical thinking skills are also valued.

If we compare the average business solutions analyst annual salary with that of a program analyst, we find that program analysts typically earn a $15,219 lower salary than business solutions analysts make annually.While their salaries may differ, the common ground between business solutions analysts and program analysts are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like business processes, project management, and business analysis.

There are some key differences in the responsibilities of each position. For example, business solutions analyst responsibilities require skills like "user stories," "user acceptance," "acceptance criteria," and "salesforce." Meanwhile a typical program analyst has skills in areas such as "veterans," "program management," "logistics," and "dod." This difference in skills reveals the differences in what each career does.

Program analysts earn the highest salaries when working in the professional industry, with an average yearly salary of $79,942. On the other hand, business solutions analysts are paid more in the technology industry with an average salary of $96,005.On average, program analysts reach similar levels of education than business solutions analysts. Program analysts are 0.1% less likely to earn a Master's Degree and 1.3% more likely to graduate with a Doctoral Degree.

Business solutions analyst vs. Project analyst

A project analyst is responsible for overseeing the development of new projects upon completion of data gathering. A project analyst must provide plans and design the project to its full potential. For this, it is essential to conduct extensive research and coordinate with all staff and departments involved through regular reports and various forms of communication. Furthermore, a project analyst must devise strategies to improve particular projects for it to succeed and achieve better results, all in adherence to the company policies and regulations.

Project analyst positions earn lower pay than business solutions analyst roles. They earn a $19,084 lower salary than business solutions analysts per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both business solutions analysts and project analysts have skills such as "user acceptance," "project management," and "uat. "

In addition to the difference in salary, there are some other key differences worth noting. For example, business solutions analyst responsibilities are more likely to require skills like "user stories," "business processes," "business analysis," and "acceptance criteria." Meanwhile, a project analyst has duties that require skills in areas such as "customer service," "status reports," "pmp," and "financial analysis." These differences highlight just how different the day-to-day in each role looks.

Project analysts earn a lower average salary than business solutions analysts. But project analysts earn the highest pay in the manufacturing industry, with an average salary of $76,006. Additionally, business solutions analysts earn the highest salaries in the technology with average pay of $96,005 annually.In general, project analysts achieve similar levels of education than business solutions analysts. They're 2.4% less likely to obtain a Master's Degree while being 1.3% more likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for business solutions analysts in the next 3-5 years?

Erik Johnson Ph.D.Erik Johnson Ph.D. LinkedIn profile

Assistant Professor of Economics, Carthage College

Two technologies are likely to become more critical in the next 3-5 years: First, much more videoconferencing and remote meetings are likely here to stay. Be sure you can communicate effectively through these mediums. Secondly, using large amounts of numerical and textual data will become increasingly crucial for businesses and policy analysis. Learning how to sift through these data and glean insights from them are likely essential skills to develop and will allow you to grow in your career.

Business solutions analyst vs. Staff analyst

Staff Analysts are employees who oversee the activities related to the employees. They monitor the performance of the employees and assess whether particular employees suit the role they have. They also assess the current roles in the company to see if those roles are really needed. Staff Analysts ensure that the manpower allocation in the company is efficient. They analyze staff-related data to check whether there are more areas for improvement. Staff Analysts may also be assigned to come up with projects related to improving productivity.

On average scale, staff analysts bring in higher salaries than business solutions analysts. In fact, they earn a $8,900 higher salary per year.Using the responsibilities included on business solutions analysts and staff analysts resumes, we found that both professions have similar skill requirements, such as "business processes," "project management," and "sharepoint.rdquo;

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a business solutions analyst is likely to be skilled in "user stories," "user acceptance," "business analysis," and "acceptance criteria," while a typical staff analyst is skilled in "windows," "sql," "logistics," and "status reports."

Staff analysts earn the best pay in the technology industry, where they command an average salary of $107,444. Business solutions analysts earn the highest pay from the technology industry, with an average salary of $96,005.staff analysts typically earn similar educational levels compared to business solutions analysts. Specifically, they're 2.9% less likely to graduate with a Master's Degree, and 1.5% less likely to earn a Doctoral Degree.

Business solutions analyst vs. Process analyst

A process analyst is also known as an operations research analyst, who evaluates in detail the steps in producing products and making important decisions as well as providing recommendations on how to enhance them. They are IT specialists that analyze the business process and workflows to determine how they can be computerized and improved. Responsibilities include identifying problems and risks as well as engaging in problem resolution. Important skills to consider for applicants include being innovative thinkers and goal-oriented.

Process analysts typically earn lower pay than business solutions analysts. On average, process analysts earn a $17,025 lower salary per year.While both business solutions analysts and process analysts complete day-to-day tasks using similar skills like user acceptance, business processes, and project management, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. A business solutions analyst uses "user stories," "business analysis," "acceptance criteria," and "salesforce." Process analysts are more likely to have duties that require skills in "customer service," "continuous improvement," "sigma," and "lean six sigma. "process analysts enjoy the best pay in the finance industry, with an average salary of $93,338. For comparison, business solutions analysts earn the highest salary in the technology industry.process analysts reach lower levels of education compared to business solutions analysts, in general. The difference is that they're 5.3% more likely to earn a Master's Degree, and 0.7% more likely to graduate with a Doctoral Degree.

Types of business solutions analyst

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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