What does a business solutions consultant do?
A business solutions consultant specializes in recommending ways to optimize company operations using their expertise in the industry. They are typically working with the management team where they perform research and analysis to identify new business opportunities, assess existing systems to identify areas needing improvement, coordinate with other staff to gather and analyze data, develop and implement solutions in problem areas, and devise strategies to optimize workforce operations. Furthermore, it is essential to come up with solutions while adherence to the company's policies and regulations, including its vision and mission.
Business solutions consultant responsibilities
Here are examples of responsibilities from real business solutions consultant resumes:
- Manage logistics, control engineering and design, order placement, vendor relationships, customer utilization and technology.
- Facilitate technical troubleshooting to clients including HTML, Java, and pixels with guidance from tech support team.
- Provide innovative solutions in order to address clinical requirements driven by healthcare compliance and clinician needs.
- Facilitate information strategy sub team for the highest corporate priority that implement an innovative healthcare primary care incentive model.
- Plan and design improvement to SharePoint performance as required through high availability solution using database mirroring and server clustering.
- Assure that all PMO steps are adhered to.
- Utilize HTML, JavaScript, and automation to engineer system.
- Provide website development and updates for clients utilizing Wordpress, PHP, HTML, JavaScript, jQuery, and CSS.
- Recommend solutions and compile comprehensive business plan as well as Microsoft PowerPoint presentation of key information to clients.
Business solutions consultant skills and personality traits
We calculated that 10% of Business Solutions Consultants are proficient in Customer Satisfaction, Project Management, and Client Facing. They’re also known for soft skills such as Interpersonal skills, Problem-solving skills, and Time-management skills.
We break down the percentage of Business Solutions Consultants that have these skills listed on their resume here:
- Customer Satisfaction, 10%
Introduce or enhance customer satisfaction programs to align survey strategy at customer touch points with measurable and actionable business objectives.
- Project Management, 9%
Project management throughout implementation of software solutions with an average implementation process of six months plus.
- Client Facing, 8%
Handled client facing responsibilities including scoping requirements, gap analysis, and handling client expectations.
- Pre Sales, 6%
Managed the entire process from pre sales due diligence through contract negotiation and deployment.
- Business Solutions, 6%
Leverage overall quality and performance management processes to align business solutions with business objectives maximizing return on investment.
- CRM, 6%
Based on their CRM, API, or Empirical Data requirements, I guide them through the process of implementation.
"customer satisfaction," "project management," and "client facing" are among the most common skills that business solutions consultants use at work. You can find even more business solutions consultant responsibilities below, including:
Interpersonal skills. One of the key soft skills for a business solutions consultant to have is interpersonal skills. You can see how this relates to what business solutions consultants do because "management analysts work with managers and other employees of the organizations for which they provide consulting services." Additionally, a business solutions consultant resume shows how business solutions consultants use interpersonal skills: "develop new marketing & sales strategies; excellent communications, presentation and interpersonal skills. "
Problem-solving skills. Another essential skill to perform business solutions consultant duties is problem-solving skills. Business solutions consultants responsibilities require that "management analysts must be able to think creatively to solve clients’ problems." Business solutions consultants also use problem-solving skills in their role according to a real resume snippet: "collaborated with account teams to evaluate and address customer requirements for cloud-based and saas solutions and applications. "
Time-management skills. This is an important skill for business solutions consultants to perform their duties. For an example of how business solutions consultant responsibilities depend on this skill, consider that "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a business solutions consultant: "utilized project management tool to manage multiple plans and hold cross-site team members accountable for on time task completion. ".
Analytical skills. business solutions consultant responsibilities often require "analytical skills." The duties that rely on this skill are shown by the fact that "management analysts must be able to interpret information and use their findings to make proposals." This resume example shows what business solutions consultants do with analytical skills on a typical day: "analyze process gaps with implementing various peoplesoft erp modules as delivered and provide recommendations to bridge the gaps. "
Communication skills. A commonly-found skill in business solutions consultant job descriptions, "communication skills" is essential to what business solutions consultants do. Business solutions consultant responsibilities rely on this skill because "management analysts must be able to convey information clearly in both writing and speaking." You can also see how business solutions consultant duties rely on communication skills in this resume example: "authored rfp requirements for clients' data collection and communications on u.s."
The three companies that hire the most business solutions consultants are:
- Highmark77 business solutions consultants jobs
- HCSC7 business solutions consultants jobs
- Logicalis
6 business solutions consultants jobs
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Compare different business solutions consultants
Business solutions consultant vs. Business developer
A business developer specializes in conducting in-depth business analysis and crafting various strategies that would not just help a business grow, but also strengthen client base and brand awareness. One of their primary responsibilities revolves around identifying areas in need of improvement. They come up with new services that will boost customer satisfaction, examining the potential for revenue and figuring out new opportunities from trends or other pre-existing programs within the company. All of this is conducted according to the vision, mission, and policies of the organization.
While similarities exist, there are also some differences between business solutions consultants and business developer. For instance, business solutions consultant responsibilities require skills such as "customer satisfaction," "client facing," "pre sales," and "business solutions." Whereas a business developer is skilled in "healthcare," "customer service," "work ethic," and "excellent presentation." This is part of what separates the two careers.
Business developers tend to reach similar levels of education than business solutions consultants. In fact, business developers are 2.5% less likely to graduate with a Master's Degree and 0.6% more likely to have a Doctoral Degree.Business solutions consultant vs. Business advisor
Business Advisors are consultants responsible for implementing business strategies to improve financial and operational efficiency. They are involved in preparing financial budgets, recommending a change in the operational process, identifying new business opportunities, evaluating a marketing strategy, and reviewing supplier and labor contracts. Business advisors also help to manage risk by performing risk analysis and consumer behavioral analysis. They are involved in report preparation and work to maintain open communication with different departments to implement change.
Each career also uses different skills, according to real business solutions consultant resumes. While business solutions consultant responsibilities can utilize skills like "customer satisfaction," "pre sales," "crm," and "management system," business advisors use skills like "customer service," "business operations," "strong analytical," and "healthcare."
Business advisors earn similar levels of education than business solutions consultants in general. They're 1.5% more likely to graduate with a Master's Degree and 0.6% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for business solutions consultants in the next 3-5 years?
Dr. Brian Simmons
Associate Provost, Columbia International University
Business solutions consultant vs. Strategy consultant
A strategy consultant specializes in examining and analyzing business processes to identify areas needing improvement, ensuring to provide strategies for optimal performance. A strategy consultant may work as a member of a company or as a freelancer. Typically, their responsibilities revolve around discussing business vision and goals with clients, assessing the workflow and the workforce of a company, observing competitors, identifying risks, and recommending strategies for profitable growth and customer satisfaction. Furthermore, as a strategy consultant, it is essential to adhere to the company's vision and mission throughout the process.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a business solutions consultant is likely to be skilled in "customer satisfaction," "business solutions," "management system," and "technology solutions," while a typical strategy consultant is skilled in "healthcare," "digital transformation," "develop recommendations," and "market research."
When it comes to education, strategy consultants tend to earn higher degree levels compared to business solutions consultants. In fact, they're 13.6% more likely to earn a Master's Degree, and 1.3% more likely to graduate with a Doctoral Degree.Business solutions consultant vs. Program consultant
A program consultant is responsible for evaluating program management plans and procedures to ensure that it adheres to the internal guidelines and specifications of business requirements. Program consultants advise the management team on the techniques and program flow according to the budget limitations and themes. They also assist the marketing and public relations team with marketing promotions and media announcements for the audience's awareness. A program consultant must be highly communicative and organizational, especially on resolving discrepancies and coordinating with suppliers for the program's needs.
Even though a few skill sets overlap between business solutions consultants and program consultants, there are some differences that are important to note. For one, a business solutions consultant might have more use for skills like "customer satisfaction," "client facing," "pre sales," and "business solutions." Meanwhile, some responsibilities of program consultants require skills like "powerpoint," "manufacturing industry," "data collection," and "technical assistance. "
In general, program consultants hold higher degree levels compared to business solutions consultants. Program consultants are 7.8% more likely to earn their Master's Degree and 1.6% more likely to graduate with a Doctoral Degree.Types of business solutions consultant
Updated January 8, 2025
