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Business solutions manager skills for your resume and career

Updated January 8, 2025
7 min read
Quoted experts
Andreas Udbye Ph.D.,
Dr. Laurent Josien
Below we've compiled a list of the most critical business solutions manager skills. We ranked the top skills for business solutions managers based on the percentage of resumes they appeared on. For example, 9.1% of business solutions manager resumes contained architecture as a skill. Continue reading to find out what skills a business solutions manager needs to be successful in the workplace.

15 business solutions manager skills for your resume and career

1. Architecture

Here's how business solutions managers use architecture:
  • Streamlined business intelligence reporting architecture to simplify, standardize, and eliminate redundancy.
  • Developed co-op marketing program with incentives for deployments on Intel architecture

2. Business Solutions

Business solutions are potential outcomes for companies struggling with a particular objective, often surrounding a customer issue. There are five main parts to a successful business solution: (1) the target customer, (2) the activity, (3) the overall goal, (4) the hurdles or obstacles, and (5) the preferred outcome.

Here's how business solutions managers use business solutions:
  • Conducted needs assessments, cost/benefit analysis in an effort to identify and align business solutions with company strategy and initiative.
  • Integrated Business Solutions is a cost- effective inventory management program that will lower transactions expenses and increase productivity.

3. Customer Satisfaction

Here's how business solutions managers use customer satisfaction:
  • Mastered emulators and manuals for multiple components of different makes and models to guarantee expedient resolution and highest customer satisfaction.
  • Developed and promoted multiple IT strategies resulting in reducing costs, improving performance, and elevating customer satisfaction.

4. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how business solutions managers use cloud:
  • Transitioned infrastructure to cloud using Software as a Service (SaaS) and Infrastructure as a Service (IaaS) modules.
  • Engaged 12 IT solutions companies as partners to deliver integrated cloud infrastructure solutions.

5. Executive Leadership

Here's how business solutions managers use executive leadership:
  • Partnered with executive leadership in business strategy to incentivize sales of the most profitable work in desired segments.
  • Define and execute enterprise-level data initiatives in partnership with business and technology executive leadership and vendors.

6. Technology Solutions

Here's how business solutions managers use technology solutions:
  • Presented proposals based on requirements including various technology solutions.
  • Manage the development of new Data Warehouse solutions with a focus on Technology Solutions Group asset retirements.

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7. Portfolio

Here's how business solutions managers use portfolio:
  • Worked with business to define quarterly review process for budget and project prioritization utilizing Portfolio Management strategies defined by parent organization.
  • Advance pharmacy business initiatives by performing regular Pharmacy Management System upgrades and maintaining an accurate project portfolio.

8. Project Management

Here's how business solutions managers use project management:
  • Co-managed $6M department, overseeing business development, department finances, and project management simultaneously.
  • Supervised overall project management of nationwide transition project involving switching of voice services to new vendor.

9. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how business solutions managers use business development:
  • Leverage cross-divisional business development opportunities.
  • Provided business development strategy to firm principals and managed all internal, external communication and payroll.

10. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how business solutions managers use business process:
  • Experience in full cycle of product management; including business process analysis, requirements gathering and documentation, implementation and delivery.
  • Deliver business process change strategy and training across the organization.

11. Excellent Interpersonal

Here's how business solutions managers use excellent interpersonal:
  • Have excellent interpersonal and communication skills, bilingual fluent in Spanish.

12. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how business solutions managers use crm:
  • Leveraged CRM using a defined credible sales process, developing healthy pipeline and consistently closing business.
  • Implemented and managed the CRM system which improved customer relationships, communications, and productivity.

13. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how business solutions managers use salesforce:
  • Integrated SalesForce.Com applications with SSO, ETL processes, and BPM tools.
  • Developed stored procedures to convert a company database data into Salesforce database and scheduled automated job run using Demand Tool.

14. Process Improvement

Here's how business solutions managers use process improvement:
  • Propose, develop and implement process improvement initiatives to improve development cycle times and data quality.
  • Contributed to Operations success through leading corporate initiative and process improvement projects.

15. Lifecycle Management

Here's how business solutions managers use lifecycle management:
  • Demonstrated complete understanding of client Product Lifecycle Management (PLM) and development of work statements that outlined/supported project implementations.
  • Developed plan for implementing Product Lifecycle Management software program (NGC/PLM) for Design/Product Development Dept.
top-skills

What skills help Business Solutions Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all business solutions managers possess?

Andreas Udbye Ph.D.

Associate Professor, University Of Puget Sound

Collaboration and teamwork skills are crucial, as well as the ability to focus and meet deadlines. Although it is nice to mention that you are a good multi-tasker, most people are these days, and employers seem to like people who can stay the course and complete tasks on time and with high quality. Tenacity and accuracy are other attractive attributes.

What hard/technical skills are most important for business solutions managers?

Dr. Laurent Josien

Associate Professor, Chair of the Marketing and Entrepreneurship Department, SUNY Plattsburgh

Time management and analytical skills will help you succeed in any career you choose.
Do you want to know more?
Read more about what experts have to say about business solutions manager

List of business solutions manager skills to add to your resume

Business solutions manager skills

The most important skills for a business solutions manager resume and required skills for a business solutions manager to have include:

  • Architecture
  • Business Solutions
  • Customer Satisfaction
  • Cloud
  • Executive Leadership
  • Technology Solutions
  • Portfolio
  • Project Management
  • Business Development
  • Business Process
  • Excellent Interpersonal
  • CRM
  • Salesforce
  • Process Improvement
  • Lifecycle Management
  • HR
  • RFP
  • Client Facing
  • Pre Sales
  • Java
  • ROI
  • Data Analysis
  • Executive Management
  • Business Relationships
  • Technical Support
  • SDLC
  • SME
  • SLA
  • IP
  • SQL Server
  • BI
  • ERP
  • PMO
  • Enterprise Architecture
  • Application Development
  • Business Operations
  • Client Relationships
  • Account Management
  • Saas
  • QA
  • Business Analysts
  • User Acceptance
  • Professional Services
  • Data Warehouse
  • Supply Chain Planning
  • Customer Accounts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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