What does a business solutions manager do?
A business solutions manager is in charge of overseeing and managing a company's information technology (IT) operations, ensuring everything runs smoothly and efficiently. Their responsibilities revolve around devising strategies to optimize overall IT operations, setting objectives, managing the budgets and schedules, liaising with internal and external parties, identifying the strengths and weaknesses of procedures, and implementing solutions to problem areas. Furthermore, as a business solutions manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Business solutions manager responsibilities
Here are examples of responsibilities from real business solutions manager resumes:
- Implement and manage the CRM system which improve customer relationships, communications, and productivity.
- Manage the ERP implementation of a start-up facility in Poland that are on time and budget.
- Manage projects from inception to delivery, following the SDLC, with budgets up to $600k.
- Work extensively with internal/external auditors to achieve SOX compliance.
- Manage proof-of-concept prototyping, workshops activity to solve specific customer problems resulting in revenue with wins over competition.
- Manage cost-centers and leverage unique Indian production and post- production capabilities and position the company as a prefer production partner.
- Formulate scope, determine ROI, and secure executive management approval.
- Provide company with reports on ROI, utilization.
- Negotiate contracts and RFP's with existing, new and potential customers.
- Introduce improved vendor RFP processes and outsourcing models, saving cost and reducing risks.
- Improve the SOX process by standardizing the processes within one application for all business units.
- Elect to cloud technology advisory team from 2010 - 2013 as a result of superior client insight provide.
- Define, develop and maintain SharePoint governance.
- Develop co-op marketing program with incentives for deployments on Intel architecture
- Support design, development and content management of departmental SharePoint sites.
Business solutions manager skills and personality traits
We calculated that 9% of Business Solutions Managers are proficient in Architecture, Business Solutions, and Customer Satisfaction. They’re also known for soft skills such as Business skills, Leadership skills, and Organizational skills.
We break down the percentage of Business Solutions Managers that have these skills listed on their resume here:
- Architecture, 9%
Streamlined business intelligence reporting architecture to simplify, standardize, and eliminate redundancy.
- Business Solutions, 9%
Conducted needs assessments, cost/benefit analysis in an effort to identify and align business solutions with company strategy and initiative.
- Customer Satisfaction, 8%
Mastered emulators and manuals for multiple components of different makes and models to guarantee expedient resolution and highest customer satisfaction.
- Cloud, 8%
Transitioned infrastructure to cloud using Software as a Service (SaaS) and Infrastructure as a Service (IaaS) modules.
- Executive Leadership, 8%
Partnered with executive leadership in business strategy to incentivize sales of the most profitable work in desired segments.
- Technology Solutions, 7%
Presented proposals based on requirements including various technology solutions.
"architecture," "business solutions," and "customer satisfaction" are among the most common skills that business solutions managers use at work. You can find even more business solutions manager responsibilities below, including:
Business skills. One of the key soft skills for a business solutions manager to have is business skills. You can see how this relates to what business solutions managers do because "it managers must develop and implement strategic plans to reach the goals of their organizations." Additionally, a business solutions manager resume shows how business solutions managers use business skills: "managed team of business analysts supporting this contact center and acted as intermediary with information systems department. "
Leadership skills. Another soft skill that's essential for fulfilling business solutions manager duties is leadership skills. The role rewards competence in this skill because "it managers must lead and motivate it teams or departments so that workers are efficient and effective." According to a business solutions manager resume, here's how business solutions managers can utilize leadership skills in their job responsibilities: "demonstrated strong leadership in the areas of sap erp functional & technical system upgrade from ecc 5.0 to 6.0. "
Organizational skills. business solutions managers are also known for organizational skills, which are critical to their duties. You can see how this skill relates to business solutions manager responsibilities, because "some it managers must coordinate the work of several different it departments to make the organization run efficiently." A business solutions manager resume example shows how organizational skills is used in the workplace: "develop converged infrastructure solutions architecture strategy and best practices engage in cross-functional activities and collaborates across organizational boundaries. "
Analytical skills. For certain business solutions manager responsibilities to be completed, the job requires competence in "analytical skills." The day-to-day duties of a business solutions manager rely on this skill, as "it managers must analyze problems and consider and select the best ways to solve them." For example, this snippet was taken directly from a resume about how this skill applies to what business solutions managers do: "core team member for vendor selection, tco analysis activities to implement hr talent functionality. "
Communication skills. A commonly-found skill in business solutions manager job descriptions, "communication skills" is essential to what business solutions managers do. Business solutions manager responsibilities rely on this skill because "it managers must explain their work to top executives and give clear instructions to their subordinates." You can also see how business solutions manager duties rely on communication skills in this resume example: "maximized client engagement and visibility by introducing bi requirements traceability and structured communications processes. "
The three companies that hire the most business solutions managers are:
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Business solutions manager vs. Head of business development
A head of business development is responsible for monitoring the company's overall business operations and client transactions. Heads of business development coordinate with clients for their requirements and specifications and develop the team to handle the project management operations. They also handle the budget and resource allocations and ensure that the team meets the deadline and high-quality deliverables on time. Ahead of business development must be regularly updated with the current market trends to identify opportunities that would generate more revenue resources for the business.
There are some key differences in the responsibilities of each position. For example, business solutions manager responsibilities require skills like "architecture," "business solutions," "customer satisfaction," and "executive leadership." Meanwhile a typical head of business development has skills in areas such as "c++," "c #," "cloud computing," and "r." This difference in skills reveals the differences in what each career does.
Heads of business development really shine in the telecommunication industry with an average salary of $123,447. Comparatively, business solutions managers tend to make the most money in the professional industry with an average salary of $159,781.heads of business development tend to reach higher levels of education than business solutions managers. In fact, heads of business development are 8.4% more likely to graduate with a Master's Degree and 3.2% more likely to have a Doctoral Degree.Business solutions manager vs. Program/project manager
The program manager and project manager are two important positions within a company that are thought to be similar. However, program managers direct diverse projects and programs while project managers head the team who is responsible for ensuring a project is completed on time and within budget. Program managers are responsible for the conveyance of the company goals and generally act as a customer interface that helps clients get their desired update and change of a project. Project managers, on the other hand, focus on the project's schedule, scope, and resources needed to complete it on time.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that business solutions manager responsibilities requires skills like "architecture," "business solutions," "customer satisfaction," and "cloud." But a program/project manager might use other skills in their typical duties, such as, "program management," "pmp," "status reports," and "infrastructure."
On average, program/project managers earn a lower salary than business solutions managers. Some industries support higher salaries in each profession. Interestingly enough, program/project managers earn the most pay in the professional industry with an average salary of $123,832. Whereas business solutions managers have higher pay in the professional industry, with an average salary of $159,781.program/project managers earn higher levels of education than business solutions managers in general. They're 5.2% more likely to graduate with a Master's Degree and 3.2% more likely to earn a Doctoral Degree.Business solutions manager vs. Manager
Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.
The required skills of the two careers differ considerably. For example, business solutions managers are more likely to have skills like "architecture," "business solutions," "cloud," and "executive leadership." But a manager is more likely to have skills like "customer service," "payroll," "food safety," and "financial statements."
Managers earn the best pay in the finance industry, where they command an average salary of $71,781. Business solutions managers earn the highest pay from the professional industry, with an average salary of $159,781.When it comes to education, managers tend to earn lower degree levels compared to business solutions managers. In fact, they're 8.5% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.Business solutions manager vs. Senior project manager
Senior project managers are experienced employees assigned to oversee a specific project in the organization. They manage the project from conception to execution. They are onboard the project from the ideation phase, providing valuable insights to ensure the success of the project. Senior project managers are also in charge of managing the budget, ensuring that the expected timelines are followed, adjusting strategies when needed, and guiding project team members. It is important for senior project managers to be good leaders and communicators. They should be able to balance the interests of all the stakeholders involved in the project. They should have good interpersonal skills and decision-making skills.
Even though a few skill sets overlap between business solutions managers and senior project managers, there are some differences that are important to note. For one, a business solutions manager might have more use for skills like "business solutions," "cloud," "executive leadership," and "technology solutions." Meanwhile, some responsibilities of senior project managers require skills like "program management," "infrastructure," "project scope," and "risk management. "
Senior project managers enjoy the best pay in the technology industry, with an average salary of $118,994. For comparison, business solutions managers earn the highest salary in the professional industry.senior project managers reach similar levels of education compared to business solutions managers, in general. The difference is that they're 3.7% more likely to earn a Master's Degree, and 0.5% more likely to graduate with a Doctoral Degree.Types of business solutions manager
Updated January 8, 2025











