How to hire a business solutions specialist

How to hire a business solutions specialist, step by step

Here's a step-by-step business solutions specialist hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a business solutions specialist job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new business solutions specialist
• Step 8: Go through the hiring process checklist

What does a business solutions specialist do?

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1. Identify your hiring needs

   Before you start hiring a business solutions specialist, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a business solutions specialist to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a business solutions specialist that fits the bill.

   This list presents business solutions specialist salaries for various positions.

   Type of Business Solutions Specialist	Description	Hourly rate
   Business Solutions Specialist		$38-70
   Business Advisor	Business Advisors are consultants responsible for implementing business strategies to improve financial and operational efficiency. They are involved in preparing financial budgets, recommending a change in the operational process, identifying new business opportunities, evaluating a marketing strategy, and reviewing supplier and labor contracts... Show more	$32-66
   Business Coordinator	Business coordinators are responsible for providing administrative and executive support-related tasks. These tasks may vary depending on the industry but typically include assisting the CEO in developing marketing plans and marketing strategy, keeping track of financial records, and producing proposals by gathering inputs from the CEO and the business development team... Show more	$14-37

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Technology Solutions
   • Business Solutions
   • Windows
   • User Acceptance
   • Customer Service
   • Customer Relationships
   • CRM
   • Market Trends
   • Account Management
   • Upgrades
   • Customer Accounts
   • Customer Support
   • Billing Issues
   • SME

   Check all skills

   Responsibilities:

   • Manage training and presentation collateral on SharePoint system, resulting in recycling of documentation for consistent messaging across enterprise.
   • Execute numerous presentations at national-level healthcare conferences
   • Improve LightSpeed POS deployment procedures producing faster turn around times and reduce costs.
   • Key player in testing ad functionality for new POS system and developing procedural documentation.
   • Enter requisitions and vouchers into PeopleSoft for payment of hospital items which cannot be purchase by credit card.
   • Execute numerous presentations at national-level healthcare conferences

   More business solutions specialist duties

3. Make a budget

   Including a salary range in the business solutions specialist job description is a good way to get more applicants. A business solutions specialist salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a business solutions specialist in Oklahoma may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level business solutions specialist. Additionally, a business solutions specialist with lots of experience in the field may command a higher salary as a result.

   Average business solutions specialist salary

   $109,100yearly

   $52.45 hourly rate

   ---

   Entry-level business solutions specialist salary

   $81,000 yearly salary

   Updated January 13, 2026

   Average business solutions specialist salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$127,853	$61
   2	Nevada	$123,827	$60
   3	California	$123,626	$59
   4	New Jersey	$118,777	$57
   5	Alaska	$117,753	$57
   6	New York	$116,125	$56
   7	Oregon	$113,286	$54
   8	Ohio	$112,126	$54
   9	Virginia	$111,086	$53
   10	Massachusetts	$108,063	$52
   11	Georgia	$107,206	$52
   12	Illinois	$107,078	$51
   13	Arizona	$105,872	$51
   14	Michigan	$104,847	$50
   15	Missouri	$103,457	$50
   16	Pennsylvania	$102,058	$49
   17	Delaware	$101,092	$49
   18	West Virginia	$97,660	$47
   19	Indiana	$97,522	$47
   20	North Dakota	$95,722	$46

   Average business solutions specialist salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Ross Stores	$131,239	$63.10	7
   2	Takeda Pharmaceuticals U.S.A., Inc.	$127,189	$61.15	12
   3	Mack Trucks	$106,358	$51.13
   4	VitalChek	$106,290	$51.10	65
   5	PepsiCo	$105,247	$50.60
   6	Walmart	$103,173	$49.60	68
   7	Farm Credit System	$100,965	$48.54	5
   8	IBM	$99,823	$47.99	127
   9	Deloitte	$98,820	$47.51	1,321
   10	CEVA Logistics	$98,022	$47.13	1
   11	Visa	$97,910	$47.07	11
   12	Denken Solutions	$95,438	$45.88
   13	GlobalLogic	$95,073	$45.71
   14	COLSA	$94,779	$45.57
   15	Citizens Alliance	$91,828	$44.15	30
   16	Standard Bancshares, Inc	$91,771	$44.12
   17	RELX	$90,580	$43.55	180
   18	Bank of America	$90,413	$43.47	130
   19	Scientific Games	$89,351	$42.96	3
   20	AXA	$88,750	$42.67	3

4. Writing a business solutions specialist job description

   A good business solutions specialist job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a business solutions specialist job description:

   Business solutions specialist job description example

   Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
   
   Looking for a new challenge and want to join a Fortune 500 company focused on technology and innovation? Are you interested in starting or pursuing a career in sales? At Global Payments, you'll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve!
   What's in it for you?
   Base salary ($45,000 - $50,000) + annual bonus Other incentives Onsite training, then work from home Benefits after 30 days Coaching from top of class sales professionals and leaders Growth and development Innovative and established industry Fast paced and challenging environment
   
   Ready to make the move? You're one step closer to a new exciting career - APPLY NOW!
   
   What you will do:
   
   Revenue Generation
   Proactive campaigns of products, solutions and services Identify all sales opportunities for B&M and CNPGenerate leads through leveraging the existing SME merchant base Identify association/partners opportunities leveraging the existing SME merchant basecross sells/up sells of card services Terminal sales and upgrades if required Re-pricing of merchants to profitable level where applicable Promote and sell additional add-value services offered by Global Payments and existing partners
   
   Customer Service
   24 hours SLA on voicemail, CSP, emails, etc.Providing strong communication skills and excellent ability to adjust to merchant tone Strong follow up for all setups, orders, account maintenance Outbound sales focused targeting existing high/low value merchants utilizing the analytics and/or “Call-Out” lists to target specific merchants Add value and loyalty programs within campaign parameters along with identifying potential account challenges and recommend solutions prior to escalation Persuading existing targeted focused customers to maintain their relationship with Global Payments by offering value add solutions Knowledge of the competition, their products and their pricing strategies
   
   Customer Retention / Account Maintenance
   Handle all retention issues using strong negotiation skills to maintain the merchant at a threshold of 40 BPSMaintain a 60% save ratio Add locations setups Equipment setups Account changes New merchant location setups Integrated POS SetupsThird party/ESA integrated setups
   
   What we're looking for:
   High school diploma Proven outbound phone sales and customer service experience Bilingual English/FrenchMust be a highly organized, focused individual who excels in relationship selling Excellent communication and negotiation skills Ability to follow direction and excel with minimum supervision Ability to understand and implement complex pricing strategies Strong relationship and consultative sales approach required Professional, self-starter and highly motivated Ability to work under pressure and tight deadlines Previous experience in the payment processing industry, and/or B2B Sales is valued
   
   Who are we?
   Global Payments is a leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion.
   
   Our team is helping customers achieve amazing results. It's our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.
   How we care about our people:
   Real opportunities to grow professionally Collaborative, friendly work environment with a relaxed, casual dress code Health insurance Short-Term and Long-Term disability coverage Life insurance plans Retirement savings programs Employee stock purchase program Employee assistance program Tuition reimbursement program Gym membership corporate rates Volunteering opportunities Safe place for the LGBTQIA2+ community
   
   ***
   We sincerely thank all applicants for their interest. We will only contact those selected for an interview.
   #LI-Remote
   Global Payments Inc. is an equal opportunity employer.
   Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

   Copy this example

   

5. Post your job

   There are a few common ways to find business solutions specialists for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your business solutions specialist job on Zippia to find and recruit business solutions specialist candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit business solutions specialists, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new business solutions specialist

   Once you've selected the best business solutions specialist candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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