Business solutions specialist job description
Updated March 14, 2024
4 min read
Find better candidates in less time
Post a job on Zippia and take the best from over 7 million monthly job seekers.
Example business solutions specialist requirements on a job description
Business solutions specialist requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in business solutions specialist job postings.
Sample business solutions specialist requirements
- • Bachelor's degree in Business Administration or related field
- • Minimum 3 years of experience in a similar role
- • Knowledge of software development processes and procedures
- • Proficiency in using business intelligence software
- • Experience in analyzing and interpreting data
Sample required business solutions specialist soft skills
- • Excellent communication and interpersonal skills
- • Ability to work independently and in a team
- • Excellent problem-solving and analytical skills
- • Ability to work in a fast-paced and dynamic environment
- • Strong organizational and time-management skills
Business solutions specialist job description example 1
TSYS business solutions specialist job description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Looking for a new challenge and want to join a Fortune 500 company focused on technology and innovation? Are you interested in starting or pursuing a career in sales? At Global Payments, you'll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve!
What's in it for you?
Base salary ($45,000 - $50,000) + annual bonus Other incentives Onsite training, then work from home Benefits after 30 days Coaching from top of class sales professionals and leaders Growth and development Innovative and established industry Fast paced and challenging environment
Ready to make the move? You're one step closer to a new exciting career - APPLY NOW!
What you will do:
Revenue Generation
Proactive campaigns of products, solutions and services Identify all sales opportunities for B&M and CNPGenerate leads through leveraging the existing SME merchant base Identify association/partners opportunities leveraging the existing SME merchant basecross sells/up sells of card services Terminal sales and upgrades if required Re-pricing of merchants to profitable level where applicable Promote and sell additional add-value services offered by Global Payments and existing partners
Customer Service
24 hours SLA on voicemail, CSP, emails, etc.Providing strong communication skills and excellent ability to adjust to merchant tone Strong follow up for all setups, orders, account maintenance Outbound sales focused targeting existing high/low value merchants utilizing the analytics and/or “Call-Out” lists to target specific merchants Add value and loyalty programs within campaign parameters along with identifying potential account challenges and recommend solutions prior to escalation Persuading existing targeted focused customers to maintain their relationship with Global Payments by offering value add solutions Knowledge of the competition, their products and their pricing strategies
Customer Retention / Account Maintenance
Handle all retention issues using strong negotiation skills to maintain the merchant at a threshold of 40 BPSMaintain a 60% save ratio Add locations setups Equipment setups Account changes New merchant location setups Integrated POS SetupsThird party/ESA integrated setups
What we're looking for:
High school diploma Proven outbound phone sales and customer service experience Bilingual English/FrenchMust be a highly organized, focused individual who excels in relationship selling Excellent communication and negotiation skills Ability to follow direction and excel with minimum supervision Ability to understand and implement complex pricing strategies Strong relationship and consultative sales approach required Professional, self-starter and highly motivated Ability to work under pressure and tight deadlines Previous experience in the payment processing industry, and/or B2B Sales is valued
Who are we?
Global Payments is a leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion.
Our team is helping customers achieve amazing results. It's our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.
How we care about our people:
Real opportunities to grow professionally Collaborative, friendly work environment with a relaxed, casual dress code Health insurance Short-Term and Long-Term disability coverage Life insurance plans Retirement savings programs Employee stock purchase program Employee assistance program Tuition reimbursement program Gym membership corporate rates Volunteering opportunities Safe place for the LGBTQIA2+ community
***
We sincerely thank all applicants for their interest. We will only contact those selected for an interview.
#LI-Remote
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Looking for a new challenge and want to join a Fortune 500 company focused on technology and innovation? Are you interested in starting or pursuing a career in sales? At Global Payments, you'll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve!
What's in it for you?
Base salary ($45,000 - $50,000) + annual bonus Other incentives Onsite training, then work from home Benefits after 30 days Coaching from top of class sales professionals and leaders Growth and development Innovative and established industry Fast paced and challenging environment
Ready to make the move? You're one step closer to a new exciting career - APPLY NOW!
What you will do:
Revenue Generation
Proactive campaigns of products, solutions and services Identify all sales opportunities for B&M and CNPGenerate leads through leveraging the existing SME merchant base Identify association/partners opportunities leveraging the existing SME merchant basecross sells/up sells of card services Terminal sales and upgrades if required Re-pricing of merchants to profitable level where applicable Promote and sell additional add-value services offered by Global Payments and existing partners
Customer Service
24 hours SLA on voicemail, CSP, emails, etc.Providing strong communication skills and excellent ability to adjust to merchant tone Strong follow up for all setups, orders, account maintenance Outbound sales focused targeting existing high/low value merchants utilizing the analytics and/or “Call-Out” lists to target specific merchants Add value and loyalty programs within campaign parameters along with identifying potential account challenges and recommend solutions prior to escalation Persuading existing targeted focused customers to maintain their relationship with Global Payments by offering value add solutions Knowledge of the competition, their products and their pricing strategies
Customer Retention / Account Maintenance
Handle all retention issues using strong negotiation skills to maintain the merchant at a threshold of 40 BPSMaintain a 60% save ratio Add locations setups Equipment setups Account changes New merchant location setups Integrated POS SetupsThird party/ESA integrated setups
What we're looking for:
High school diploma Proven outbound phone sales and customer service experience Bilingual English/FrenchMust be a highly organized, focused individual who excels in relationship selling Excellent communication and negotiation skills Ability to follow direction and excel with minimum supervision Ability to understand and implement complex pricing strategies Strong relationship and consultative sales approach required Professional, self-starter and highly motivated Ability to work under pressure and tight deadlines Previous experience in the payment processing industry, and/or B2B Sales is valued
Who are we?
Global Payments is a leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion.
Our team is helping customers achieve amazing results. It's our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.
How we care about our people:
Real opportunities to grow professionally Collaborative, friendly work environment with a relaxed, casual dress code Health insurance Short-Term and Long-Term disability coverage Life insurance plans Retirement savings programs Employee stock purchase program Employee assistance program Tuition reimbursement program Gym membership corporate rates Volunteering opportunities Safe place for the LGBTQIA2+ community
***
We sincerely thank all applicants for their interest. We will only contact those selected for an interview.
#LI-Remote
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Post a job for free, promote it for a fee
Resources for employers posting business solutions specialist jobs
Average cost of hiring
Recruitment statistics
How to write a job description
Examples of work conditions
Business solutions specialist job description FAQs
Ready to start hiring?
Updated March 14, 2024
Updated March 14, 2024