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Business specialist skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Stephani Richards-Wilson Ph.D.,

Stephani Richards-Wilson Ph.D.

Below we've compiled a list of the most critical business specialist skills. We ranked the top skills for business specialists based on the percentage of resumes they appeared on. For example, 16.1% of business specialist resumes contained patients as a skill. Continue reading to find out what skills a business specialist needs to be successful in the workplace.

15 business specialist skills for your resume and career

1. Patients

Here's how business specialists use patients:

Registered patients in database to obtain demographic and insurance information as well as schedule appointments and procedures.
Worked with electronic medical records system uploading documents into patients files.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how business specialists use customer service:

Coordinated development and implementation of business relations including application review, customer service and database maintenance for 2,000+ accredited business department.
Manage the Specialty Distribution relationship with CuraScript; ensure contract adherence, timely product distribution and superior customer service.

3. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how business specialists use product knowledge:

Maintained product knowledge and contributed multiple articles to improve company knowledge-base.
Trained and developed associates in the areas of product knowledge on personal computers, printers, and other common business machines.

4. Power Bi

Here's how business specialists use power bi:

Created Analysis Services tabular models and Power BI dashboards and reports for use in the GBS business.
Designed and created automated SSRS reports, and dashboards in Power BI to provide strategic insight to Fraud and Sales teams.

5. Data Analysis

Here's how business specialists use data analysis:

Implement strategic plans, data analysis, and continuous customer support for 125 targeted specialist physicians.
Contributed to the development and support of projects, data analysis, and report automation.

6. Treasury

Here's how business specialists use treasury:

Developed proposals and conducted product demonstration and IMPAX presentations to Treasury Management prospects.
Perform research and analyze Treasury products for Corporate account managers.

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7. Business Processes

Here's how business specialists use business processes:

Worked with Business Alliance Managers and IT Management for capturing and documenting existing and proposed business processes and functional specifications.
Evaluated, proposed technical solutions to address business problems and improved business processes aligned with the operational key strategies.

8. Lean Six Sigma

Here's how business specialists use lean six sigma:

Team of 7 led through Lean Six Sigma DMAIC Process.
Trained in Project management, lean six sigma, change management, and continuous Improvement process.

9. PowerPoint

Here's how business specialists use powerpoint:

Redesigned marketing content and selling tools including corporate brochures, PowerPoint presentations, and technical documentation.
Developed MS PowerPoint for senior management presentations, advertisement brochures, and technical drawings.

10. Ongoing Support

Here's how business specialists use ongoing support:

Consult with the client after contract signings and first completed job to resolve problems and to provide ongoing support.

11. SQL

Here's how business specialists use sql:

Queried, reviewed, updated relational databases via SQL Analyzer and added, modified flat file tables/databases via MS Access.
Queried database via SQL Analyzer and the billing application GUI to provide testing results reports to the customer.

12. Financial Services

Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.

Here's how business specialists use financial services:

Provide financial services to the community and cultivate long-term business and consumer relationships.
Interacted closely with and assisted financial services representatives; obtained and provided information.

13. Customer Satisfaction

Here's how business specialists use customer satisfaction:

Worked with business partners by referring customers in order to ensure complete customer satisfaction while consistently exceeding sales goals.
Develop account strategies, territory planning and administrative follow-up to ensure a high level of customer satisfaction is maintained.

14. Business Management

Business management refers to a subject where coordination of all spheres of an organization's operations by planning comes into existence. It majorly concerns with issues about income and other factors such as the profitability of the business.

Here's how business specialists use business management:

Helped business owners better prepare for the future through sales forecasting, business management, and business analysis/project management consulting.
Reduced expenses by 25% through methodical implementation of technology and efficient business management.

15. Lean Manufacturing

Here's how business specialists use lean manufacturing:

Participated as 5S facilitator in the Lean Manufacturing effort.

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What skills help Business Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on business specialist resumes?

Stephani Richards-Wilson Ph.D.

Associate Professor of Business and Management, MBA Faculty Director, Associate - School Sisters of St. Francis, Alverno College

The skills or competencies that stand out are those that add value to an organization. They complement the skills of those already working there and advance the organization's products, services, or culture. Transferrable or timeless skills transcend industries and stand out on resumes. They include leadership, teamwork, project management, and collaboration. Of course, individuals who list these skills on their resumes should effectively demonstrate that they have developed and are proficient in these areas. Business specialists should be ready to provide examples in writing/print or audio-video media, such as links to their work.

What soft skills should all business specialists possess?

Stephani Richards-Wilson Ph.D.

Associate Professor of Business and Management, MBA Faculty Director, Associate - School Sisters of St. Francis, Alverno College

Today's business environment is complex and continues to evolve. Creativity, problem-solving, emotional intelligence, and the ability to manage or lead in turbulent times are essential twenty-first-century skills. Critical and strategic thinking, organizing, and planning are also salient skills. Business specialists with these skills make important contributions to their organizations. They often lead when no one else can or wants to. Communicating and being visible throughout one's division, department, or organization are important to the well-being and prosperity of the organization and the individuals who work there. Business specialists can develop and practice these leadership skills on-site or remotely. Internal and external relationship-building leads to trustworthy and mutually beneficial relationships and/or partnerships.

What hard/technical skills are most important for business specialists?

Stephani Richards-Wilson Ph.D.

Associate Professor of Business and Management, MBA Faculty Director, Associate - School Sisters of St. Francis, Alverno College

Respectful communication, including email and video conferencing etiquette, is most important across all settings. Different business functions and roles require different skill sets. What is hard for some can be easy or relatively easy for others. Becoming proficient in office productivity software/applications and presentation platforms is vital to one's career development. The ability to effectively network online is also important. I encourage my students to keep their professional profiles on LinkedIn current. If they need to develop their time management skills, I encourage them to use a calendar or scheduling tool.

What business specialist skills would you recommend for someone trying to advance their career?

Matthew Nagler

Professor and Chair, The City College of New York

A gap year might be the right move for some students, especially if the online environment is not for them. Fortunately, I know of students who have obtained great online internships, jobs, and other opportunities that allow them to grow their experience during the pandemic. Many companies are seeking online talent to build out products and marketing strategies.

What type of skills will young business specialists need?

Jim Drinkwine

Professor, Whatcom Community College

Employers consistently say they want graduates with strong people skills. While technical skills are good, being able to work effectively in group settings is more important. I hear from students all the time about how much they dislike group projects for several reasons. However, the topic of the group project isn't as crucial as the teamwork skills you develop as a part of this type of learning. Take every opportunity you can to develop strong skills in interpersonal communication, collaboration, and problem-solving.

What technical skills for a business specialist stand out to employers?

Susan Epstein

Clinical Professor, Drexel University

Technology-based skills such as software proficiency and data analysis are important in today's business environment, but obviously this will vary by industry and even job specifications. On the other hand, soft skills transcend job and industry. Strong interpersonal skills (including listening, often a weakness in our communication skill set), critical thinking, and time management make strong leaders and equally strong followers.

Do you want to know more?

List of business specialist skills to add to your resume

The most important skills for a business specialist resume and required skills for a business specialist to have include:

Patients
Customer Service
Product Knowledge
Power Bi
Data Analysis
Treasury
Business Processes
Lean Six Sigma
PowerPoint
Ongoing Support
SQL
Financial Services
Customer Satisfaction
Business Management
Lean Manufacturing

HR
Payroll
Cash Management
Troubleshoot
Business Development
Business Operations
Regression
Business Clients
Outbound Calls
Client Relationships
Financial Analysis
Business Applications
Customer Relationships
Technical Assistance
Business Relationships

Business Sales
SBA
Account Management
Financial Reports
Customer Support
Financial Statements
Business Accounts
Business Solutions
Business Community
Annuities
Inbound Calls
Technical Issues
Customer Inquiries
Data Warehousing

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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