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Top 50 Business Specialist Skills

Below we've compiled a list of the most important skills for a Business Specialist. We ranked the top skills based on the percentage of Business Specialist resumes they appeared on. For example, 13.4% of Business Specialist resumes contained Customer Service as a skill. Let's find out what skills a Business Specialist actually needs in order to be successful in the workplace.

These are the most important skills for a Business Specialist:

1. Customer Service

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high Demand
Here's how Customer Service is used in Business Specialist jobs:
  • Provided excellent internal and external customer service while achieving total labor ratio goals.
  • Ensured my accounts received exceptional customer service to ensure repeat business.
  • Provided customer service to Florida businesses and residential accounts.
  • Provided legendary service to business customer service.
  • Provided customers with Superior customer service.
  • Handled all customer service and agent inquiries both verbally and written interacting closely with appropriate teams to successfully resolve issues.
  • Scored perfect scores on 25 customer satisfaction surveys through superior customer service skills inclusive of the swift resolution of issues.
  • Cross selling deposit, credit, and treasury services to business customers and owners and while providing excellent customer service.
  • Showed leadership in store sales as well as successfully fostered an environment of high customer service and team work.
  • Partnered with Direct Sales team to provide specialized customer service to business accounts with 10+ lines of service.
  • Implemented customer service retention program that increased sales by 40% while reducing returns by 35%.
  • Provided internal and external customer service, in compliance with FINRA regulations, regarding licensing and training.
  • Utilized my basic math skills, customer service skills, 10-key, typing, and computer skills.
  • Trained and coached team members to deliver a high standard of customer service.
  • Address customer service inquiries in a timely and accurate fashion.
  • Provide an extraordinary level of customer service to all clients.
  • Required strong customer service and phone skills.
  • Provided exceptional customer service for new and existing business members Mastered multiple programs to service and maintain all commercial accounts and loans
  • Handle customer service with high urgency at all times .
  • Work daily Error and Action Reports Process adjustments on accounts Correct billing adjustment errors Process customer service orders daily as completed

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2. Product Knowledge

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high Demand
Here's how Product Knowledge is used in Business Specialist jobs:
  • Delivered excellent customer service through professionalism and product knowledge in a fast paced environment seeing thousands of customers.
  • Maintained product knowledge and contributed multiple articles to improve company knowledge-base.
  • Trained and developed associates in the areas of product knowledge on personal computers, printers, and other common business machines.
  • Maintain extensive and up-to-date product knowledge while achieving established sales goals (over $50,000 in Mac sales.)
  • Supported a growing number of wireless/data products, and continuously demonstrated proficiency in product knowledge and call handling skills.
  • Influenced business owners to refer 3 business owners that could gain value from my customer service and product knowledge.
  • Attended regular training sessions in updating product knowledge, enhancing sales strategies and computer technology.
  • Acquired and maintained thorough product knowledge enabling top-notch sales and customer support services.
  • Provide outstanding customer service, maintaining sales standards, and solid product knowledge.
  • Attend bi-weekly Business Hubs to develop sales skills and product knowledge.
  • Train sales-floor personnel in business machine product knowledge.
  • Utilized role-play and product knowledge expertise to overcome customer objections in sales trainings.
  • Utilize product knowledge of manufacturers that Avnet supplied to make a determination of what parts should be quoted.
  • Demonstrated excellent customer services, record keeping and product knowledge.Built a good relationship with customers and team members.
  • Exchange product knowledge and provide iOS and OS support services across old and new platforms.
  • Provided exceptional customer service skills Utilized product knowledge to fulfill business customer needs Developed long-term relationships with businesses Met end-of-month revenue goals

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3. Financial Services

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high Demand
Here's how Financial Services is used in Business Specialist jobs:
  • Provide financial services to the community and cultivate long-term business and consumer relationships.
  • Interacted closely with and assisted financial services representatives; obtained and provided information.
  • Performed intermediate duties and support branch operational activities and financial services.
  • Processed all new account transactions while assisting customers with their selection of various accounts and financial services.
  • Do outbound calling with the goal of acquiring 100% of the customers' financial services business.
  • Consulted with customers regarding financial needs, recommended products/solutions and financial services to meet those needs.
  • Determine customers' financial services needs and prepare proposals to sell services that address these needs.
  • Helped created and distribute training materials to the Student Financial Services Team for Western International University.
  • Chase is the leading global financial services firm with operations in more than 60 countries.
  • Have an in depth knowledge of business banking products and financial services that are offered.
  • Provide financial services, securities and commodities to customer s personal accounts.
  • Make presentations on financial services to groups to attract new clients.
  • Provided full-service banking and financial services for small business clients.

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4. Small Business

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high Demand
Here's how Small Business is used in Business Specialist jobs:
  • Compiled input from small business sales teams to implement process improvement initiatives and recommendations to enhance the business client relationship.
  • Created small business client satisfaction program resulting in a 28% higher client retention rate year over year in multiple districts.
  • Support Lending opportunities for small business's while helping to assist with financial applications for start up loans and line options.
  • Completed Business Banker Training and Small Business Expert Certification to strengthen knowledge and skills in providing outstanding banking services.
  • Secured over 2 million dollars in loan packages for minority small businesses through local banks and alternative lenders.
  • Served as an active champion for small business and brought focus and attention to small business opportunities.
  • Offer and sell financial products and services to consumers and small business customers open deposit accounts.
  • Experience sourcing small business clientele and outbound calling to outsource new business.
  • Assisted Regional President in hiring decisions and market strategy to small businesses.
  • Supported Apple online store small business and large business computer needs.
  • Answer utility questions and concerns for small business customers.
  • Experience in Small Business as well as Commercial Lending.
  • Specialized in small business management by expanding company growth.
  • Work with local small businesses for the purpose of retaining and expanding their business through government procurement programs and initiatives.
  • Offer deposit accounts, lending, and other small business product solutions to meet clients' financial needs and goals.
  • Home Mortgage Consultant Responsibility: Establishing Business Relations with small business owners by visiting our community and providing Business banking knowledge.
  • Key accountabilities included offering expertise in deposit, lending and other small business product solutions.
  • Worked on earning all small business accounts, while ensuring retention and exercising excellent customer service in all customer interactions.
  • Key accountabilities were to discover and address needs for deposit, lending and other small business product solutions.
  • Deliver training that meets the needs of small businesses and organizations, which include classroom, roundtable and webinar formats.

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3 Small Business Jobs

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5. New Business Applications

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high Demand
Here's how New Business Applications is used in Business Specialist jobs:
  • Encouraged business team support by developing and designing a weekly internal newsletter on new business applications and best practices.
  • Reviewed new business applications for completeness, stated compliance and required supplemental forms.
  • Performed data entry of new business applications.
  • Process incoming new business applications.
  • Tracked new business applications from the beginning of underwriting to the final issuance of the insurance policies.
  • Review and process new business applications.
  • Managed Life and Disability new business applications submitted by advisors from submission through payment.
  • Provide timeline to district managers/agents in which corrections must be made to new business applications.

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1 New Business Applications Jobs

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6. New Business Relationships

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high Demand
Here's how New Business Relationships is used in Business Specialist jobs:
  • Conduct monthly educational seminars in local businesses as a means to acquire new business relationships.
  • Developed critical new business relationships to grow company revenue.
  • Design strategies to acquire new Business relationships through off-site meetings with owners and Managers.

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7. Sales Goals

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high Demand
Here's how Sales Goals is used in Business Specialist jobs:
  • Monitored operational performance of accounts to ensure alignment with division sales goals.
  • Helped my group to make sales goals for 2014 and contributed to the highest level of measured customer satisfaction ever recorded.
  • Managed bankers to aggressive sales goals in all business categories, and had to create buy in without any actual authority.
  • Achieved sales goals through utilization of strong closing skills and techniques, excelling at providing positive tactics to enhance customer service.
  • Motivated towards the success of exceeding weekly, monthly and quarterly sales goals and new client acquisitions.
  • Expanded the Houston regional office to a full size office by exceeding sales goals.
  • Exceed monthly sales goals by cross selling to existing customers and generating new business.
  • Performed operational planning of staffing and overhead costs to reach corporate projected sales goals.
  • Top Team Sales Leader 2001 & 2006 and exceeded sales goals every year.
  • Exceeded all monthly sales goals by an average 150% from hire date.
  • Surpassed our corporate sales goals by well over $1 million dollars.
  • Establish effective short and long-term sales tactics geared toward surpassing sales goals.
  • Assisted with projecting future sales and setting sales goals and strategies.
  • Achieve and maintain all competitive, individual and team sales goals.
  • Achieved and exceeded all annual sales goals.
  • Exceeded quarterly sales goals by 150%.
  • Hold the standard for the East coast of the United States for bankers with the highest sales goals.
  • Received monthly recognitions for providing excellent customer satisfaction and exceeded sales goals resulting in monetary awards.
  • Top performer in 2014 exceeding sales goals and contributed to a successful achievement of sales team goal.
  • Reach, maintain, and exceed sales goals.

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8. New Accounts

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high Demand
Here's how New Accounts is used in Business Specialist jobs:
  • Developed new accounts by marketing company product lines and offering value-added services.
  • Direct contact with employers, Managed Care Organizations, and Third Party Administrators to set up new accounts for occupational needs.
  • Maintained and processed new accounts, deposit growth, loan applications/closings, cash management and all other business products and services.
  • Close new accounts by answering lead sources including inbound calls, chat, email inquiries, and other lead sources.
  • Solicit new accounts to build your funnel by proactively contacting potential prospects from personally generated research, or lists provided.
  • Exceeded sales metrics/goals (new accounts, loan, volume, partner referrals and cross-sell ratio) by 15%.
  • Establish new accounts on the Pershing system, these include RIA, Advisory (Managed) and Basic Brokerage accounts.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Provided high level of support to clients in opening new accounts and growing revenue.
  • Performed transactions necessary to open new accounts within the one day service level agreement.
  • Secured 18 new accounts in Q4 2011, successfully promoting 12 treasury management products.
  • Created new accounts; small business, corporate businesses, and personal accounts.
  • Opened new accounts and maintained customer profiles, dealing with highly confidential information.
  • Corresponded with field members to obtain missing requirements to open new accounts.
  • Support customers in opening new accounts and upgrading existing service.
  • Prepared documentation for Robert Wood Johnson Foundation for new accounts.
  • Audited all new accounts to ensure accuracy and integrity.
  • Open and service new accounts and loans.
  • Called on company generated leads to focus of the acquisition of new accounts and credit products.
  • Position: Distributionship Owner/Business to Business Sales Representative Maintain assigned account bases while developing new accounts.

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2 New Accounts Jobs

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9. Technical Support

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high Demand
Here's how Technical Support is used in Business Specialist jobs:
  • Assigned daily task of quality assurance to insure satisfactory performance of contractor technical support personnel.
  • Identified deficiencies in technical support and implemented improvement plans.
  • Provided technical support for computers and consumer electronics.
  • Provided technical support and development for product applications.
  • Handled customers inquiries and helped solve technical support issues for Sprint in a call center setting.
  • Answer technical support calls / Provide high level of customer support to improve customer experience.
  • Assist clients with their technical support, service and repair needs.
  • Provide technical support and lead help for Tier 1 co-workers.
  • Provided technical support to Physicians and other health care providers.
  • Provided advanced technical support to the Sales Technology help desk.
  • Provided technical support for device issues and data errors
  • Provided technical support and account expertise to site.
  • Provided technical support when needed.
  • Provided decisive leadership and direction for financial and quality management of Lucent Worldwide Service Technical Support Team.
  • Provide technical support to business customers Troubleshoot, diagnose and resolve problems related to operating systems, software and hardware.
  • Assisted customers with new account activations, adding or deleting services, payment processing, technical support and activating employer discounts
  • Facilitated cell phone orders, activation, cancelation, billing issues, technical support, and excellent customer care.
  • Resolved customer issues, provided technical support and installed and presented business equipment and software to prospective clients.
  • Provide 2nd tier technical support for business client solutions with hsd, phone, or cable.
  • Answered multi-line phone Processed client files Handled billing and technical support

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10. Business Development

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high Demand
Here's how Business Development is used in Business Specialist jobs:
  • Collaborated with business development team to develop strategy to increase customer productivity with Apple products to prepare and present proposals.
  • Established standard pricing structure for products and worked with sales to determine special pricing for specific business development opportunities.
  • Provided financial analysis and market segmentation information needed to drive targeted business plans and drive new business development.
  • Coordinated on the development of marketing and other technology to draw additional business development opportunities for the company.
  • Initiated, planned, and executed business development projects to increase business productivity inside bank branch.
  • Conducted business development calls on existing and prospective small business and retail customers.
  • Conduct certification clinics, and consult businesses with marketing and business development.
  • Submitted monthly reports to the Regional Minority Business Development Agency.
  • Provided business development opportunities by implementing effective community outreach programs.
  • Reported directly to Senior Vice President of Business Development.
  • Perform vendor setup in PeopleSoft, helped with community outreach programs engaging the Small Business Development Office with suppliers and public.
  • Created and implemented a consultative sales approach leading to strategic business development meetings on a quarterly basis with key accounts.
  • Served as one of the 8(a) Business Development point of contacts for the Sacramento District Office.
  • Developed and executed new business development programs for Apple employees.
  • Helped lead in sales in personal and business development.
  • Conduct business development marketing efforts for the small businesses.
  • Project management including business development (BDM).
  • Maintain and develop efficient relationship with business development team and promote banking business.
  • Developed, and administered budgets, business development goals, and objectives, staffing models, schedules, and performance standards.
  • Pursue Graduate Degree) Assist the Director & Business Development Coordinator with administrative components of the M/WBE program.

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3 Business Development Jobs

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11. Business Owners

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high Demand
Here's how Business Owners is used in Business Specialist jobs:
  • Refer - Identify consumer product opportunities among business owners and refer to Personal Bankers or other specialists to effectively capture.
  • Helped business owners better prepare for the future through sales forecasting, business management, and business analysis/project management consulting.
  • Position accountable for soliciting business owners to create a relationship and developing strategic alliances with clientele.
  • Motivated to Cold Calling 25 Business owners every morning to develop new business acquisitions.
  • Provided excellent customer service, accurately and efficiently to small business owners.
  • Provided counseling and educational resources to start-up and nascent business owners.
  • Developed and maintained relationships with local and regional business owners.
  • Persuaded business owners to lending to establish long-term relationships with the bank and also to leverage business owners company growth.
  • Polished my customer service skills while in this position, as I was talking to business owners daily.
  • Create custom orders for business owners; generating 15% of store revenue for the Business Team.
  • Talked to business owners about their businesses and made changes to their business profile in our system.
  • Cross selling to business owners while providing streamline business banking process for growth to their business.
  • Build relationships with existing and new business owners to earn all of their banking business.
  • Help business owners with custom e-commerce solutions to better suit most business owner needs.
  • Managed production, distribution, supply & maintained relationship with other business owners.
  • Handle a portfolio of over 500 business owners and overseeing their accounts.
  • Provide customized banking solution for Chase Private Clients and business owners.
  • Attended workshops to learn about resources available to business owners.
  • Educate business owners on processes, services and advantages.
  • Retail Advertising Representative Sold specialty advertising programs designed for small and medium size business owners through out Orange County.

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2 Business Owners Jobs

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12. Phone Calls

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high Demand
Here's how Phone Calls is used in Business Specialist jobs:
  • Answer customer telephone calls regarding existing accounts.
  • Developed business communications, managed schedules, prioritized, and routed incoming phone calls and performed data entry.
  • Respond to incoming telephone calls and voice mail messages, correspondence, electronic mail and faxes.
  • Gained trust with existing clients and conducted outbound telephone calls to present appealing, value-added services.
  • Provided technical inside sales support to incoming phone calls and emails from customers.
  • Address over 70 contacts a day, including phone calls and emails.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Answered phone calls and spoke to representatives from health care companies.
  • Translate documents, phone calls and correspondence to Spanish as needed.
  • Handled phone calls from the representatives and vendors for queries.
  • Answered and screened telephone calls.
  • Monitored and Maintained Systems for Memorandums, generating revenue Manages incoming correspondence and phone calls for assigned sales territories.

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13. Business Clients

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high Demand
Here's how Business Clients is used in Business Specialist jobs:
  • Provided strategic-planning advice to business clients regarding business continuity, risk management, quality control, and performance standards.
  • Refer potential high balance business clients to business banking relationship managers.
  • Research beneficial cash flow opportunities and make recommendations to business clients.
  • Developed computer systems for small-business clients.
  • Formed a team of both Payroll and personal bankers to assist Business clients when they established employee direct payroll deposit.
  • Research and contact current business clients on ways to expand their book of business with JP Morgan Chase.
  • Manage and grow a branch-based portfolio of business clients with lending needs of up to $.5 million.
  • Provide existing and prospective clients with financial consulting and lending services for both consumer and business clients.
  • Engage in proactive strategies to grow relationships with existing small business clients while prospecting for new clients.
  • Promote and market Apple products and services to attract new business clients and build brand loyalty.
  • Instructed and developed training courses for business clients in the use of Apple technology devices.
  • Managed all existing Small Business Clients as well as acquisition of new clients.
  • Manage over 100 business clients with revenues up to $3 million.
  • Schedule and attend on-site meetings for relationship building with business clients.
  • Assisted business clients with Secretary of State Business forms.
  • Conducted community outreach to attract small business clients.
  • Developed and maintained a portfolio of business clients.
  • Introduce Apple's platform to business clients.
  • Directed a multi-store team in using established sales processes to deliver world class service to business clients.
  • Cash handling Training new employees Customer retention Servicing high valued /business clients Business training panel

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2 Business Clients Jobs

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14. Financial Statements

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high Demand
Here's how Financial Statements is used in Business Specialist jobs:
  • Developed and implemented consolidated financial statements and led a monthly financial review with management.
  • Analyze financial statements, worked on Federal procurement/acquisitions and advise clients on business structures/organizations.
  • Developed, produced, and analyzed financial statements for leadership meetings.
  • Verify the accuracy of monthly financial statements and revise potential errors.
  • Completed, reviewed and discussed quarterly financial statements/portfolios with management.
  • Generated monthly departmental and consolidated financial statements.
  • Reviewed and analyzed financial statements to develop business plans, acquire proper Licensing, Insurance, as well as lending.
  • Review financial statements and tax return statements with business clients prior to applying for a loan or line of credit.
  • Experience analyzing financial statements, tax returns, credit reports, home appraisals, title searches and other documents.
  • Review financial statements and calculating ratios (debt service ratios, loan-to-value) for loan qualification.
  • Prepare financial statements, balance sheets, trend analysis, cash flows, and income statements.
  • Provided support and data for financial statements and assisted in end of fiscal year audits.
  • Perform the tasks of reviewing financial statements to ensure accuracy of financial statements.
  • Produced financial statements for board review.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Prepared appropriate credit reviews based on customers financial statements, business plans, cash flow statements, and Commercial/Bank references.
  • Staff Accountant Financial Statements Financial Analysis General Ledger

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1 Financial Statements Jobs

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15. Business Requirements

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Here's how Business Requirements is used in Business Specialist jobs:
  • Gathered, analyzed, and documented business requirements, functional requirements, and data specifications for business reports.
  • Determined how decision support systems will provide information required; help translates business requirements into technical jargon terms.
  • Demonstrated skills in interviewing business and technical leaders to gather and clarify business requirements.
  • Assisted Lead Business Technology Analyst in gathering and analysis of business requirements.
  • Define systems development, business processes and resolution of business requirements.
  • Documented business requirements, functional specifications and training procedures.
  • Research and analyze business requirements for internal customers.
  • Developed business requirements/specifications for IT team.
  • Developed business requirements and transition plans for 27 NPS and End of Course surveys for enterprise-wide data collection and reporting tools.
  • Identify customer needs in terms of office supplies and recommend solutions that best meet their business requirements.
  • Maintain a DART database to help distinguish Business Requirements for Source Control and Demand Management.
  • Updated HealthQuest mainframe to add, change, or delete programming language for business requirements.
  • Delivered well detailed business requirements for the Project, Process and Requirements Team.
  • Supported business requirements, gathered and documented for medium to large scope tasks.
  • Created Business Requirements, SOW, Test Plans, and Project Plans.
  • Created business requirements, process descriptions and flow charts for project.
  • Conducted walkthroughs of use cases/business requirements with business partners.
  • Partnered with IT in the implementation of all system integrations to ensure all business requirements were met.

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4 Business Requirements Jobs

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16. Data Entry

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Here's how Data Entry is used in Business Specialist jobs:
  • Maintain accurate reports regarding call lists and results utilizing efficient data entry and organizational skills.
  • Compose letters and correspondence regarding missing information, data entry.
  • Provided administrative support such as processing payments and data entry.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
  • Maintained data entry and processed billing accounts - Served as an Escalation Team Member.
  • Processed 50-100 new applications daily through data entry, verification, and claim searches.
  • Processed premium payments and performed data entry of application in to the LifeComm system.
  • Worked on large data entry projects for our corporate customers with over 10,000 users
  • Perform data entry and 10-key and a variety of computer applications.
  • Assisted in data entry of new applications.
  • Performed data entry through MIP accounting software.
  • Prepared a business plan for the company Alpha Numeric Data entry on a day to day basis.
  • Performed and designed workflow program used for data entry on all final mortgage documents.
  • Process applications for new supplemental insurance policies Data Entry Application translation

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1 Data Entry Jobs

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17. CRM

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average Demand
Here's how CRM is used in Business Specialist jobs:
  • Tracked over 350 client interactions with internal CRM to accurately forecast sales opportunities and demonstrate consistent and accurate pipeline management.
  • Capture and maintain accurate customer contact information in the Retail Business CRM application to manage business opportunities and relationships.
  • Developed business customer relations through CRM systems and personal engagements.
  • Developed CRM strategy and oversaw Business Process and Technical mapping.
  • Developed and oversaw administration of strategy to update and engage all past-due/inactive accounts, trimming CRM database of thousands of records.
  • Solicit and maintain contract with current and new potential leads from DOM360 employees, events and existing leads in CRM.
  • Managed proprietary CRM tool to track new leads, maintained existing customer relationships, and tracked sales opportunities.
  • Led the implementation of a large-scale CRM platform serving more than 300,000 students and 15,000 faculty/staff.
  • Use CRM programs to address instillation, product, or any other customer service issues.
  • Capture and maintain accurate client contact and business information in a globally accessed CRM.
  • Provided customer training when needed on any and all software programs HcRM used.
  • Processed client terminations in PeopleSoft and Onyx (CRM database).
  • Maintained a comprehensive internal CRM system detailing all active contacts.
  • Mentored extended Business team members for a consistent CRM approach.
  • Utilize propriety CRM for lead generation and pipeline management.
  • Designed CRM strategy in tandem with IT Change Management.
  • Process purchase orders for business customers (trained within Engage and SAP-CRM.
  • Provided technical support via helpdesk calls to HcRM on and off-site.
  • Average 10 appoints a day with potential clients Pulled reports and answered customer questions concerning the CRM offered by Indsidesales.com
  • Maintained Engage, Apple s CRM system managing customer data and purchase histories.

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18. New Clients

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Here's how New Clients is used in Business Specialist jobs:
  • Explored and developed European market by seeking new clients and building up client network, and gained stably expanded orders.
  • Acquired 25% of new clients through outbound sales calls (in person and by telephone).
  • Worked closely with Sales and Marketing to facilitate smooth transition of new clients.
  • Reviewed applications for prospective clients & send contracts to new clients.
  • Maintained and corrected HR and payroll employee data for new clients.
  • Developed relationships with new clients as well as maintaining existing clients.
  • Maintained existing clients' while building relationships with new clients.
  • Prospected for new clients and closed new business.
  • Trained my team on how to load Section 125 new clients into system.

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19. Business Partners

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Here's how Business Partners is used in Business Specialist jobs:
  • Conducted and published regular quality and productivity performance audits and communicated results with assigned business partners.
  • Developed and maintained relationship with other line of business partners to maximize sales opportunities.
  • Used strategic marketing and business partnerships to maximize revenue, profitability and client retention.
  • Work closely with numerous business partners to optimize productivity and capture cross-selling opportunities.
  • Developed and maintained relationships with Wells Fargo business partners to maximize sales opportunities.
  • Initiated and developed new business partnership opportunities with current and new customers.
  • Provided direct bill processing support for affiliated customers and business partners.
  • Repair current vendor relationships and identify potential business partners.
  • Refer additional business to Business Partners.
  • Work closely with specialty business partners that offer a wider range of services that create a longer retention of new clients.
  • Coordinated weekly meetings with business partners to review loan status and provide assistance where needed to complete the foreclosure process.
  • Performed detailed reviews of client accounts to recommend and sell relevant products and services or refer to appropriate business partners.
  • Negotiated with customers and business partners to set support SLA s, policies, procedures, expectations.
  • Worked with Wells Fargo business partners to add value to business customers and to maximize cross-selling opportunities.
  • Awarded and recognized by business partners as a top producer and referral lead for business clients.
  • Implemented marketing campaigns with business partners to deepen and increase new small business customers.
  • Worked to establish a continual business partnership with the Small Business Development Center.
  • Managed the business-to-business partnership outreach and development for The Arc of Idaho.
  • Develop more solid relationships with current business partnerships and develop new ones.
  • Analyze problems and find solutions acceptable to all business partners.

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33 Business Partners Jobs

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20. Internet

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Here's how Internet is used in Business Specialist jobs:
  • Communicate with customers by telephone internet or in person with accuracy and effectiveness.
  • Validate regulatory, ownership and organization structures through internet searches.
  • Lead role in evaluating and implementing new projects with clients for mutual fund workstation, Internet, and mainframe applications.
  • Coordinate and execute daily task of business phone, and internet building of services in various provisioning switches.
  • Conducted research for new prospects and new markets and product research using available internet tools.
  • Confirm and set up codes for services, including phone port, internet and cable.
  • Administered all aspects of Payroll, which included computing and transmitting via Internet.
  • Performed media tracking for a large client base through internet clipping search engines.
  • Researched inquiries via the Internet and/or written policies and procedures.
  • Responded to clients with business internet banking questions or concerns.
  • Installed Time Warner Business Class Internet and phone service.
  • Assisted customers with their Blackberry Internet Services.
  • Processed service orders via telephone and internet from various telecommincations vendors for large business customers.
  • Worked directly with company telecom and decision makers to place large orders for phones, tablets and internet devices.
  • Assisted in software implementation, network connection, peripherals troubleshooting, user permissions, and LAN network-internet connections.
  • Front line technical support for Megapath s Voice over Internet Protocol (VoIP) Service and connectivity.

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21. Troubleshoot

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Here's how Troubleshoot is used in Business Specialist jobs:
  • Provided regional technical support to product quality troubleshooting.
  • Perform root cause analysis and troubleshoot regional issues impacting cost and service that arise at any regional or local DC.
  • Point of sale competencies, customer engagement skills, as well as the ability to troubleshoot are everyday practices.
  • Summarized troubleshooting strategies in the ticket management system for reference or escalation to the next tier of support.
  • Monitor Web (Apache) and Application Server (Tomcat) and troubleshoot any Business Objects integration errors.
  • Resolved customer related issues, including billing, technical troubleshooting, account changes, and high risk disconnects.
  • Provided troubleshooting for any clients with problems, using information provided for me in the system.
  • Utilized UNIX command line interfaces when troubleshooting failed EOD/EOM jobs and other batch jobs.
  • Identify simple problems and performs basic troubleshooting of the problem to determine root cause.
  • Added features, changed rate plans -Gave basic technical assistance with device troubleshooting.
  • Provide clear and concise documentation on troubleshooting steps taken in ticketing system.
  • Talked with the end user to troubleshoot the reported issue.
  • Trained team members on troubleshooting methods and procedures of escalation.
  • Provided phone and walk-in users with troubleshooting services.
  • Tracked and troubleshoot issues with features on equipment.
  • Produce daily files and troubleshoot any issues.
  • Manage and troubleshoot wireless small business and global accounts Served as a help desk specialist for internal representatives
  • Led regional and global test methods implementation and troubleshooting (ASTM, DOWM methods).
  • Trained to troubleshoot OS X hardware and software.
  • Lead computer technician for customers computer Primary responsibility was sales Responsible for troubleshooting walk-in repairs

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1 Troubleshoot Jobs

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22. Business Products

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average Demand
Here's how Business Products is used in Business Specialist jobs:
  • Collaborate with internal partners to uncover additional business products for existing clients to maintain customer loyalty and retention.
  • Prepare substantial presentations for branch meetings regarding business processes and developing knowledge on business products.
  • Educated consumers on a diverse amount of electronic business products.
  • Sell Small Business products/services such as business deposit products, treasury management products, payment solutions, and credit cards.
  • Provided in-store security of hardware, software and other business products being sold.
  • Create, prepare and place orders for business products and supplies.
  • Served as resident Bank expert for Business products and services.
  • Assist in development of new business products and services.
  • Coach all team members about new/existing business products.
  • Demonstrated in-depth understanding and knowledge of bank business products and financial services.

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23. Account Management

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Here's how Account Management is used in Business Specialist jobs:
  • Mentored and trained new representatives on account management, business analysis and clinical selling skills.
  • Lead customer acquisition, account management, pipeline management and employee development.
  • Nominated for service management award in 2006 for outstanding account management.
  • Participated regularly in account management and conducting business consultations.
  • Excelled at a combination of Account Management and new business within the local and regional SMB sector.
  • Work included account management, ordering, bill overview, account analysis, and technical troubleshooting.
  • Drive revenue through effective account management and foster long-term loyalty within the local business community.
  • Provided support to the Technical Account Management (TAM) team and services partnership management.
  • Provide account management and outbound sales for most innovative technology company in the world.
  • Assigned to important high-profile clients including Microsoft, Oracle and Hewlett-Packard for account management.
  • Provided executive support to Senior Director of Account Management and 18 Account Managers.
  • Trained over 25 new employees in territory and account management.
  • Assisted business customers in activations, troubleshooting, billing, and basic account management.
  • Trackeded expenses and documentation for the VMware Consulting and Technical Account Management department.

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24. Merchant Services

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Here's how Merchant Services is used in Business Specialist jobs:
  • Established profitable direct branch strategic plans to increase sales of business checking and savings accounts, credit products and merchant services.
  • Provide excellent service to commercial and consumer clientele, with emphasis on personal banking, wealth management and merchant services.
  • Partnered with sales specialists in treasury management, merchant services, lending, and investments.
  • Closed 12 merchant services sales and 5 payroll services sales for 3 consecutive quarters.
  • Participate in routine continuing education courses in order to keep abreast of fast changing "Telecommunications and Merchant Services" markets.

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2 Merchant Services Jobs

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25. Customer Base

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Here's how Customer Base is used in Business Specialist jobs:
  • Consulted clients on social media integration for new and existing customer base and implemented marketing communications and brand development.
  • Acquire a continuous customer base business by advertising through contracted vendors and customer satisfaction.
  • Maintained and expanded customer base by pro-actively utilizing all sales opportunities.
  • Develop and profitably manage customer relationships with a broad customer base.
  • Worked as a team member to develop a strong network of internal bank partners who generated sales referrals expanding customer base.
  • Provide superior service while driving revenues to meet or exceed previous goals by retention/expansion of new and existing customer base.
  • Provided Mac hardware and software sales and support for large customer base tailored to practical business use and corporate needs.
  • Managed customer base of 100 business, corporate and public sector wireless accounts totaling 6,000 lines with 2.4M revenue yearly.
  • Grow small business customer base, revenue, and profitability by effective needs based sales effort and cold calling.
  • Worked as liaison with Apple 3rd party providers to help establish potential working relationships and solutions for customer base.
  • Led business development and marketing efforts, which expended the customer base and introduced products into specialty markets.
  • Executed and monitored the individual customized daily billing processing functions for the ASP managed services customer base.
  • Maintained personal and business accounts, sold and explained IRA and CD programs to customer base.
  • Worked with customer base for invoice resolutions through the use of processing claims.
  • Developed loyal customer base and increased sales volume through personal attention to customer.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
  • Prepare and send out quotes as requested to customer base as needed.
  • Created contact strategy, growing business customer base by 15%.
  • Implemented ideas amongst branch staff to help grow customer base by working with hand in hand with business partners.
  • Continue to expand customer base by setting up offsite membership meetings, visiting buisnesses, and by outbound phone marketing.

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26. Customer Relationships

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Here's how Customer Relationships is used in Business Specialist jobs:
  • Cultivated long-term business/customer relationships through identifying customer needs and leveraging key industry trends within key verticals.
  • Expanded customer relationships by maintaining a regular follow-up process and building rapport with each customer.
  • Handle customer relationships management functions, which included promoting enduring relationships with diverse customer.
  • Managed business customer relationships by recommending and opening appropriate accounts and services.
  • Expand business banking customer relationships by identifying needs and maximizing opportunities.
  • Identified and developed key customer relationships for long term revenue potential.
  • Established and retained long-term customer relationships with business and consumer clients.
  • Created and shared training documents on techniques for improving customer relationships.
  • Managed business-to-business customer relationships for my store.
  • Offered after-sale support to enhance customer relationships.
  • Maintain and grow existing customer relationships.
  • Developed and preserved customer relationships.
  • Assist Business Team with client management, product acquisition, and customer relationships via phone and e-mail.
  • Acquire, retain and deepen customer relationships face to face and over the telephone.
  • Used banking knowledge to expand customer relationships through consultative sales.
  • Establish and maintained business relationships with business professionals Maintain current customer relationships and obtain new clientele
  • Managed Business customer relationships and portfolios through excellentservice; creating a massive book of business.
  • Analyze customer portfolio for customers and maintain optimal customer relationships for new business acquisition.
  • Maintained on-going customer relationships; addressed immediately any customer questions, concerns or requirements pertaining to the Oracle HR system.
  • Enhance customer relationships by handling and resolving all customer and vendor issues in a timely manner.

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3 Customer Relationships Jobs

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27. Financial Needs

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Here's how Financial Needs is used in Business Specialist jobs:
  • Worked directly with Principal Investigators to understand their financial needs and resources in order to anticipate and solve funding related issues.
  • Utilize referral systems to ensure that all financial needs are met to build and strengthen relationship to ensure loyalty.
  • Designed quotes and lease payment structures paying attention to specific program details and customer financial needs.
  • Assisted business customers with new products to help with their financial needs.
  • Profile new and existing business and consumer clients for financial needs.
  • Acquire and manage business and commercial financial needs.
  • Open and review all business related documents, accounts Assist small business owners with all their financial needs.
  • End Date: Present To satisfy all customers financial needs, and help them succeed financially.

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1 Financial Needs Jobs

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28. Outbound Calls

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Here's how Outbound Calls is used in Business Specialist jobs:
  • Take inbound and make some outbound calls as necessary to assist customers with billing, account information and troubleshoot technical issues.
  • Visited prospective businesses in the community, made outbound calls to customers and conducted educational seminars in the community.
  • Make outbound calls and visits with the goal of acquiring 100% of the customers' financial services.
  • Worked directly within the community by visiting businesses and making outbound calls to customers.
  • Receive inbound calls from client, and outbound calls made to the client.
  • Generated outbound calls with goal of acquiring 100% of business financial needs.
  • Handle inbound and outbound calls, for customer sales and service.
  • Take inbound/outbound calls/ Transfer data from sales paper into system.
  • Conducted outbound calls and visits with current customer base.
  • Produced 75-95 outbound calls daily to sales prospects.
  • Handle inbound/outbound calls throughout the United States.
  • Make a minimum of 100 outbound calls per day to prospective accredited businesses within a the designated market area.
  • Answered inbound and make outbound calls,when needed, while working with a high volume workload.

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29. Business Solutions

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Here's how Business Solutions is used in Business Specialist jobs:
  • Identify business solutions to drive results in pricing effectiveness and promotional values through Demand and Fulfillment.
  • Identified complex business solutions to partner and engage business develop teams to pursue new business opportunities.
  • Collaborated with mid-market companies by providing turnkey business solutions for success.
  • Generated proposals and business solutions for small and medium sized businesses.
  • Participated in training support teams in several states that aided in the initial launch of Business Solutions for Sprint vendors.
  • Identify business solutions to drive results in product flow and inventory values through both Demand and Fulfillment.
  • Acted as a Business Financial Consultant; provided information on the financial impact of business solutions.
  • Comfort using the phone to interact with customers and to position business solutions.
  • Design complete business solutions including hardware, software, service, and training.
  • Provided business solutions and match customer needs to our products and services.
  • Provide business solutions to customers three years in a row.
  • Created and served apple business solutions to potential prospects.
  • Evaluated client business needs to business solutions products.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • Assess effectiveness use of business solutions necessary for corporates and educational institutions, as well as for non-profit companies.
  • Present complete business solutions while creating, maintaining, and closing opportunities.
  • Prospect new clients and qualify business owners Cross-sell bank products to businesses Maintain and create business solutions to local businesses

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10 Business Solutions Jobs

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30. Special Projects

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low Demand
Here's how Special Projects is used in Business Specialist jobs:
  • Assist local leadership in business operations and special projects related to customer satisfaction and performance improvements.
  • Developed team member strengths and provided cross functional training to encourage participation in special projects.
  • Complete special projects as requested by internal and external customers and Hon management
  • Performed special projects as assigned by management.
  • Trade Consultant Provided Trade Compliance information to small companies Global Trade Compliance special projects Tax Record Retention and Photograph Archival Project
  • Involved in special projects related to Special Pay and Bonus requiring booking of many thousands of lines of entries.
  • Project leader on several projects, facilitate team meeting, and participate in special projects.
  • Participate in special projects or financial studies either individually or through work on a team.
  • Put on special projects by my manager to help better the customer experience.
  • Perform special projects and duties within the department, as needed.
  • Handle special projects exceeding adjustments of 50K and over.
  • Worked on special projects and coach other bankers.
  • Perform special projects as required or requested.
  • Assisted Supervisor with special projects as needed.
  • Delivered special projects and ad-hoc models for specific goals.

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1 Special Projects Jobs

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31. Billing Questions

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Here's how Billing Questions is used in Business Specialist jobs:
  • Resolved billing questions and disputes, initiated customer calls and performed data entry.
  • Handled complex billing questions, disputes, and helped troubleshoot technical issues.
  • Assisted with payments and billing questions

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32. SQL

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Here's how SQL is used in Business Specialist jobs:
  • Queried, reviewed, updated relational databases via SQL Analyzer and added, modified flat file tables/databases via MS Access.
  • Queried database via SQL Analyzer and the billing application GUI to provide testing results reports to the customer.
  • Analyzed and created data flowcharts when documenting table dependencies on an Oracle Database, utilizing SQL.
  • Imported testing data into relational database via SQL query, MS Excel and MS Access.
  • Extracted and analyzed data for market trends, using SQL, Tableau and Access etc.
  • Presented Consequential Analysis Design (CAD) with SQL and BI dashboard with proposals.
  • Developed SQL queries for use in Crystal Reports reporting software.
  • Used SQL against the database to check data retrieved.
  • Experience connecting databases in SQL with the software application.
  • Utilized SQL, MS Access and Crystal Reports.
  • Queried data using SQL format from Toad, Cognos Impromptu, and Access.

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10 SQL Jobs

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33. Mac

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Here's how Mac is used in Business Specialist jobs:
  • Created macros to extrapolate data and manipulate data.
  • Worked alongside General Manager of the MacDill Air Force Base Club Complex that oversaw all food and beverage operations.
  • Created an Access database for Senior Plans and Drug Units to assist them in researching Medicare Primacy Issues.
  • Maintain system backups and performed system/ file restoration on IOS systems with apple time machine application.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Presented and sold computer and business-machine products for this high-volume location of Office Depot.
  • Provided tech support on all above machines on the phone and in person.
  • Sell and demonstrate computers, peripherals, and all other business machines
  • Conducted training for junior personnel on business machines and customer support.
  • Ensured employees follow all safety procedures in handling packaging and machinery.
  • Negotiated with foreign and local suppliers of machinery and services.
  • Worked as a Mac Specialist and Business Team member.
  • Collaborated with directors/managers, pharmacy managers and staff in implementing and optimizing standardized operational workflows.
  • Supported the Out Patient Pharmacy Replacement (OPPR) project by Training Pharmacy technicians/staff in navigating through the new ePims System.
  • Provide Level 3 Post-Go Live (PGL) support for Kaiser Permanente s Out-Patient Pharmacy Replacement Program (OPPR).
  • Facilitate large store and creative workshops for consumers with Apple products, including iMac and its accessories.
  • Assisted in Mac/iPhone/iPod device repairs Promoted three times in 3 years.
  • Operate the staffing Image Captured Machine, multi-line phone system.
  • Install, configure hardware and software on client machines, iphones and IPads either CDMA or GSM.
  • Imported digitized documents into document management system Identified and classified documents base on there content Implement scanning machines Worked under constant deadlines

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34. Client Relationships

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Here's how Client Relationships is used in Business Specialist jobs:
  • Deliver informational sales presentations to potential investors to build symbiotic client relationships.
  • Brokered and managed client relationships with key stakeholders throughout PA
  • Delivered banking solutions to clients while developing client relationships.
  • Manage a large book of business to strengthen client relationships, service clients, and increase acquisitions.
  • Maintained existing accounts, offered new products to retain and deepen client relationships.
  • Sell banking products to clients by building new client relationships through sales.
  • Cultivated and managed new and current high net-worth client relationships and businesses.
  • Cultivate and manage new and existing client relationships of high-net-worth and influence.
  • Worked closely with Business Bankers to expand client relationships.
  • Develop new and maintain existing client relationships.

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35. Powerpoint

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low Demand
Here's how Powerpoint is used in Business Specialist jobs:
  • Redesigned marketing content and selling tools including corporate brochures, PowerPoint presentations, and technical documentation.
  • Developed MS PowerPoint for senior management presentations, advertisement brochures, and technical drawings.
  • Facilitate quarterly briefing of financial figures to base leadership using Microsoft PowerPoint.
  • Prospected potential clients and created PowerPoint presentations to increase sales potential.
  • Created PowerPoint presentations for distribution across the TGAM Technology Organization.
  • Communicated time-sensitive results through succinct and meaningful PowerPoint presentations.
  • Created numerous MS PowerPoint presentations to communicate key market factors to senior level staff.
  • Worked on office projects using Microsoft Word, Excel, and PowerPoint.
  • Created PowerPoint presentations about legal documents to new team members.
  • Utilized MS Excel, MS PowerPoint, SQL Server, SAP R/3 BW and SAP R/3 BEX Analyzer to create reports.
  • Prepared personal reports through PowerPoint .
  • Create unique PowerPoint and Prezi presentations for each organization and use when presenting the benefits of accreditation.
  • Created and analyzed department metrics powerpoints, excel sheets and word documents.

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36. Local Businesses

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Here's how Local Businesses is used in Business Specialist jobs:
  • Facilitate hardware and software technology solutions for small to medium local businesses.
  • Utilized DayLite software and cold-called local businesses.
  • Recreated the Club's current advertising package to sell to local businesses and continue to sell and market services.
  • Manage B2B leads while providing Apple products and accessories to companies, local businesses, churches, and schools.
  • Designed and delivered series of classes for local businesses and associations, providing accounting and business counseling.
  • Deepen relationships with local businesses by leading briefings to build understanding of their goals and individual story.
  • Developed strategies for reaching out to new local businesses that generated sales by 15%.
  • Created a list of all local businesses to sign up their employees with our services.
  • Developed partnerships with local businesses in the community in order to grow portfolio.
  • Acquired several international and local businesses to join Apple's business team.
  • Developed strategies for reaching out to new local businesses.
  • Plan and facilitate sales driving events for local businesses.
  • Serve as liaison to local businesses.
  • Present those opportunities to local businesses.
  • Delivered Apple hardware to local businesses.
  • Created solutions for mobile payment, app development, network systems & product personalization for local businesses.

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37. Customer Accounts

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Here's how Customer Accounts is used in Business Specialist jobs:
  • Developed and maintained relationships with numerous high profile customer accounts worth several millions dollars.
  • Supported issue resolution activities for high revenue business customer accounts.
  • Maintained customer records and managed all customer accounts.
  • Processed financial adjustments to customer accounts.
  • Managed premier customer accounts and cross-sells additional products through referrals, outbound calls and face to face interactions.
  • Managed large market customer accounts, portfolio including SonettRings, DS3, DS1/Trunking, MetroEthernet.
  • Managed the implementation of ACATS (Automated Customer Accounts Transfer System) for non-standard transfers.
  • Operated computer terminal to assist with customer accounts and to resolve critical issues.
  • Maintained customer accounts, computed bills, completed bill reconciliation and discrepancies.
  • Handle issues relating to customer accounts while providing excellent customer service.
  • Receive payments and post amounts paid to customer accounts.
  • Exceed monthly revenue goals through acquiring new customer accounts.
  • Managed new and existing customer accounts.
  • Manage top customer accounts: analyze data to forecast client needs and provide strategy reports tailored to clients and/or management.
  • Wake Forest, NC Opened new Business customer accounts, including checking, savings & lines of credit.

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38. External Customers

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Here's how External Customers is used in Business Specialist jobs:
  • Communicated with internal and external customers, coordinating agent validation, filing required documentation and performing maintenance against required documentation.
  • Coordinated follow-up contacts with both internal and external customers.
  • Delivered exceptional help desk support to external customers.
  • Serve as a liaison with internal and external customers to facilitate changes or improvements needed to correct problems and improve servicing.
  • Provided ACH and Credit Card Recurring program education for internal and external customers, which improved customer service ratings.
  • Earned the corporation's annual Excellent Performance Award based on feedback from both internal and external customers.
  • Ordered office supplies, and provided customer service to internal and external customers.
  • Build and maintain solid working relationships with internal and external customers.
  • Serve as primary interface with both internal and external customers.
  • Provided good customer service to both internal and external customers.
  • Obtained and processed Adverse Events from internal and external customers.
  • Provide help desk support to external customers "help desk".

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39. Business Management

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Here's how Business Management is used in Business Specialist jobs:
  • Reduced expenses by 25% through methodical implementation of technology and efficient business management.
  • Perform all operational and marketing activities that contribute to the optimization of business management
  • Serve as a resource for technical expertise, guidance and assistance for questions and problems related to business management.
  • Provide best practices for financial and business management to early childhood centers across the state of Mississippi.
  • Improved the design of operating metrics and business management processes & systems.
  • Acted as a contact point for queries from business management.
  • Performed employee training in business management rules and practices.
  • Performed cost reporting duties for the Business Management Department.
  • Train the beneficiaries on the small business management skills.
  • Supervised the day-to-day activities of matrixed Business Management Specialists.

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40. Business Operations

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Here's how Business Operations is used in Business Specialist jobs:
  • Develop and update Service Now delivery flows in accordance with business operations and administrative changes.
  • Analyze business operating expenses and provide cost savings solutions by streamlining business operations.
  • Work on Business Operations Analysis and prepare and present Executive Presentations.
  • Produced a variety of documents to analyze business trends and business operations
  • Provided financial consultation, planning and analysis for PCIO business operations.
  • Re-designed business operations for a payroll services company purchased in 2011.
  • Tracked and reviewed agreements, business proposals and recommended courses of action for management, based on expenses for business operations.
  • Serve as back-up Secretary to the Vice President Business Services and AVP of Business Operations.
  • Designed and created new Agreements needed for business operations of new acquisitions and joint ventures.
  • Managed a portfolio of clients in Business to Business operations of order fulfillment.
  • Prepared forecasts and analyzed trends to support IT projects and business operations.
  • Performed as a Business Specialist in the Business Operations department.
  • Assisted the Manager of Business Operations.
  • Manage all aspects of business operations as multi-site Business specialist.
  • Interfaced with the IT department to detail system requirements needed to sustain daily business operations, test and approve.
  • Finance Group in Commercial Insurance)Provided financial consultation, planning and analysis for PCIO business operations.

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2 Business Operations Jobs

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41. Market Share

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Here's how Market Share is used in Business Specialist jobs:
  • Provided skills outside of their existing core abilities that helped them efficiently and effectively run their business and increase market share.
  • Develop all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service compliance.
  • Coached sales representatives on retail to business opportunities in order to expand market share within the areas assigned to me.
  • Develop monthly marketing campaigns for my top accounts as pull through efforts to increase market share over competitor products.
  • Cricket introduced its products in southern states and gained market share rapidly.
  • Created various analytical reports like Market Share, Trending, Rank reports from multiple data providers.
  • Outpaced regional market share benchmarks for Jardiance and received 100% kicker bonus.
  • Market share, sales opportunities)

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42. High Volume

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Here's how High Volume is used in Business Specialist jobs:
  • Work in a high volume environment and maintain the quality of all applications going to the appropriate carriers for further processing.
  • Second ranked sales producer in high volume Apple store over 12 months in initial assignment as Sales Specialist.
  • Handled a high volume of inbound and outbound client calls in a fast-paced, heavy work load environment.
  • Managed a high volume of customer calls to troubleshoot and resolve service issues for business class customers.
  • Answered a high volume of inbound customer inquiry calls, as well as set follow up calendars.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Researched bank inquiries, errors and processed high volumes of data entry information.
  • Received and answered 50-65 calls per day in a high volume call center.
  • Answered up to 100 calls per day at high volume call center.
  • Input a high volume of client data utilizing a customized computer system.
  • Achieved 110% profit due to high volume loans closed.
  • Answered heavy high volume of phone calls.
  • Prioritize workflow to manage high volumes of client transactions.

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43. HR

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low Demand
Here's how HR is used in Business Specialist jobs:
  • Led and inspired regional retail store teams to identify business needs and generate incremental business sales through strong customer engagement.
  • Researched and analyzed multiple factors to determine an optimal location for European Chrysler bank.
  • Acquired new business relationships through successful outbound calling and canvassing.
  • Educate and develop store team members by sharing retail business priorities, strategies and progress through a Business Ready Experience Program.
  • Support store events and workshops to attract new business customers and inspire loyalty throughout the business community.
  • Entered orders in software platforms daily, scheduled installations and maintain contact with customer through installation process.
  • Walked merchants through their statements in order to educate on their cost and evaluate their savings.
  • Managed multiple projects at various stages of completion, ensuring accuracy and detailed follow through.
  • Develop both new and existing business relationships through a balanced sales and service model.
  • Supported several GSA Multiple Award Schedules contracts through marketing plans and customer outreach efforts.
  • Create quarterly funds requests and annual unfunded orders through shared Access based system.
  • Developed new business relationships with local firms to drive sales results through membership.
  • Schedule production for the non synchronous departments to supply the main line.
  • Maintained sanitation standards, monitors, and managed front-end shrink.
  • Determined if application can be issued through systems restraints.
  • Created classified documents rosters for organizations three safes.
  • Developed great customer service through client relations.
  • Reduced benefits costs through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.
  • Created ride share program which increased number of new clients and built brand awareness through across 75 mile radius.
  • Guided the startup and management of a full spectrum of HR operations, systems and programs.

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8 HR Jobs

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44. Account Maintenance

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low Demand
Here's how Account Maintenance is used in Business Specialist jobs:
  • Introduced Apple technology, solutions and services to local businesses through generating new leads, briefings and account maintenance.
  • Provided account maintenance by updating address & beneficiary changes, Financial Rep changes, etc.
  • Obtained missing data from representatives as needed; performed account maintenance and daily updates.
  • Performed account maintenance, updated and built various accounts as customers requested.
  • Contract and account maintenance, including collections of past due accounts (RFL: Corporate move Call Center to India)

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45. Business Community

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Here's how Business Community is used in Business Specialist jobs:
  • Obtain business intelligence as well as referral business by building and enhancing relationships within the business community.
  • Manage and execute sales strategies for building long-lasting relationships and customer loyalty in business community.
  • Developed and executed innovative strategies for building long-lasting business relationships within the business community.
  • Worked closely with agency marketing team in order to educate and inform the business community about Goodwill's services
  • Fostered long term loyalty within the store and the local business community.
  • Respond to protests received from the small business community and Contracting Officers.
  • Introduced Nesco Resource to the business community to include contact and follow-up with over 300 businesses.
  • Represent the HUBZone Program at conferences dealing with the small business community and procurement issues.

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1 Business Community Jobs

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46. SBA

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low Demand
Here's how SBA is used in Business Specialist jobs:
  • Participate in the development and implementation of marketing plans and business development strategies to expand SBA's reach.
  • Worked closely with the Office of Size Standards to ensure that the small business meets SBA Size Regulations.
  • Provide strategic alliances with SBA resource partners in order to establish a close working relationship.
  • Provide initial training, update seminars, and written information concerning SBA programs and products.
  • Documented, recorded and fulfilled federal grant requirements through SBA.
  • Provide information on financial products guaranteed by SBA.
  • Provide one-on-one service to potential SBA clients.
  • Reviewed and approved federal contracts of SBA certified small, socially and economically disadvantaged firms.
  • Conducted in-person and webinar presentations on SBA s 8(a) Business Development and Contract Program.

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47. BBB

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low Demand
Here's how BBB is used in Business Specialist jobs:
  • Communicated with local businesses to ensure reported business information was accurate, and invite qualified businesses to apply for BBB Accreditation.
  • Educate Businesses Regarding Benefits of Certification with the BBB
  • Key Results: * Cultivated relationships with prospective members that meet the ethics and standards for accreditation with The BBB.
  • Volunteered at BBB partnered events, and organized BBB Serving Central NC s first ever college outreach with UNCG.
  • Qualify selected types of businesses who exhibit complaint-free, integrity based track records for BBB accreditation.
  • Developed and implemented nationwide business audit program that reduced the potential legal threats to BBB.
  • Generate and develop sales leads and present benefits of BBB Accreditation to decision makers.
  • Assist in the qualifying process for a company to become accredited with the BBB.
  • Enforced compliance with BBB business standards that increased the value of BBB accreditation.
  • Encouraged adherence to BBB Standards of Trust guidelines through verbal and written communication.
  • Make sales presentation within established BBB guidelines and approved BBB sales script.
  • Adhere to BBB Code of Conduct for Ethics in Business Development.
  • Coordinated BBB marketing plan and social media strategy.
  • Sell BBB Accreditation to local business leads.
  • Act as an advocate for the BBB.
  • Secure advertising opportunities.Retention: Oversee business networking meetings with other business-like groups on behalf of BBB.
  • Be available to speak with variousgroups and organizations on topics within the BBB's purview.

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48. Financial Goals

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Here's how Financial Goals is used in Business Specialist jobs:
  • Assessed individual and business client's financial needs and advised them on how to set and achieve financial goals.
  • Worked with small business owners to help them achieve their financial goals to grow their business.
  • Provide financial services for personal and commercial accounts in order to meet their financial goals.
  • Serve as an expert in referring product solutions that will meet customer s financial goals.
  • Conducted bi- weekly tracking that helped to meet financial goals.
  • Assisted the department in achieving financial goals (wrap, IPB, cash O/S) sales.

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49. Business Units

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Here's how Business Units is used in Business Specialist jobs:
  • Review product definition and functional requirement documents for new projects to ensure minimal negative impacts to customers and internal business units.
  • Serve as an integral link between executive and direct reports including other business units and outside organizations.
  • Attend business readiness sessions representing key cross-functional business units
  • Act as a liaison between the business units, project manager, technology teams, vendors and support team.
  • Served as liaison between business units and users to translate business needs to software developers.
  • Supported business units in escalating critical issues and monitored BETA's focus on priority work.
  • Work with representatives from the business units to identify appropriate testing scope and conditions.
  • Be the liaison between the business units, technology teams and support teams.
  • Review financial statement and analyze sales revenues for all business units.
  • Reported changing market conditions to business units in real time.
  • Worked closely with business units to gather analytical data and reproduce the data to valuable trend reports and competition reports.

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50. Full Range

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Here's how Full Range is used in Business Specialist jobs:
  • Provide a full range of business banking services to customers with an emphasis on business products.
  • Provided a full range of business banking products and services to customers.
  • Provided a full range of pre and post award functions to purchase DLA managed items for stock replenishment.

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Business Specialist Jobs

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20 Most Common Skills For A Business Specialist

Customer Service

17.2%

Product Knowledge

16.4%

Financial Services

13.6%

Small Business

6.1%

New Business Applications

5.5%

New Business Relationships

4.9%

Sales Goals

4.3%

New Accounts

4.1%

Technical Support

3.7%

Business Development

3.5%

Business Owners

3.0%

Phone Calls

2.6%

Business Clients

2.4%

Financial Statements

2.3%

Business Requirements

2.0%

Data Entry

1.9%

CRM

1.8%

New Clients

1.8%

Business Partners

1.6%

Internet

1.4%
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Typical Skill-Sets Required For A Business Specialist

Rank Skill
1 Customer Service 13.4%
2 Product Knowledge 12.8%
3 Financial Services 10.6%
4 Small Business 4.7%
5 New Business Applications 4.3%
6 New Business Relationships 3.8%
7 Sales Goals 3.3%
8 New Accounts 3.2%
9 Technical Support 2.9%
10 Business Development 2.7%
11 Business Owners 2.4%
12 Phone Calls 2.0%
13 Business Clients 1.9%
14 Financial Statements 1.8%
15 Business Requirements 1.6%
16 Data Entry 1.5%
17 CRM 1.4%
18 New Clients 1.4%
19 Business Partners 1.3%
20 Internet 1.1%
21 Troubleshoot 1.1%
22 Business Products 1.0%
23 Account Management 1.0%
24 Merchant Services 1.0%
25 Customer Base 0.9%
26 Customer Relationships 0.9%
27 Financial Needs 0.9%
28 Outbound Calls 0.9%
29 Business Solutions 0.8%
30 Special Projects 0.8%
31 Billing Questions 0.8%
32 SQL 0.8%
33 Mac 0.7%
34 Client Relationships 0.7%
35 Powerpoint 0.7%
36 Local Businesses 0.7%
37 Customer Accounts 0.7%
38 External Customers 0.7%
39 Business Management 0.7%
40 Business Operations 0.6%
41 Market Share 0.6%
42 High Volume 0.6%
43 HR 0.6%
44 Account Maintenance 0.6%
45 Business Community 0.6%
46 SBA 0.5%
47 BBB 0.5%
48 Financial Goals 0.5%
49 Business Units 0.5%
50 Full Range 0.5%
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18,647 Business Specialist Jobs

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