A business specialist's role is to perform research and analysis to determine the company's strengths and weaknesses, aiming to improve and develop areas for optimal performance. Their responsibilities revolve around coordinating with different departments to gather relevant data, identifying new opportunities and ways to meet clients' needs, devising strategies and programs for profit growth, and developing new processes for business efficiency. Furthermore, it is essential to provide corrective measures on various issues and concerns, all while implementing the company's policies and regulations.

Business Specialist Responsibilities

Here are examples of responsibilities from real business specialist resumes representing typical tasks they are likely to perform in their roles.

  • Manage client information database and create information system for sales force to find detail records quickly and accurately.
  • Manage branch's business portfolio to ensure profitability, by establishing quality relationships and recognizing potential fraud and risk.
  • Serve in team leadership capacity by mentoring, coaching and training newly acquire sales consultants.
  • Schedule appointments for estimates for replacement windows, doors, bathroom remodels, gutter replacements, etc.
  • Contribute to product development and roll out of multiple insulation, foam, windows & siding products.
  • Maintain organization's Facebook page.
  • Assist management in developing new consultants.
  • Observe strict confidentiality within HIPAA regulations.
  • Place online enrollment orders and directory listings.
  • Validate regulatory, ownership and organization structures through internet searches.
Business Specialist Traits
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.
Physical stamina shows that you are able to exert your energy for long periods of time without tiring.

Business Specialist Job Description

Between the years 2018 and 2028, business specialist jobs are expected to undergo a growth rate described as "slower than average" at 2%, according to the Bureau of Labor Statistics. So if the thought "should I become a business specialist?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of business specialist opportunities that are projected to become available by 2028 is 35,400.

Business specialists average about $30.87 an hour, which makes the business specialist annual salary $64,210. Additionally, business specialists are known to earn anywhere from $41,000 to $98,000 a year. This means that the top-earning business specialists make $57,000 more than the lowest earning ones.

It's hard work to become a business specialist, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a specialist-small business, business consultant, business banker, and business developer.

Business Specialist Jobs You Might Like

Business Specialist Resume Examples

Business Specialist Skills and Personality Traits

We calculated that 20% of Business Specialists are proficient in Customer Service, Business Partners, and Business Process. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Physical stamina.

We break down the percentage of Business Specialists that have these skills listed on their resume here:

  • Customer Service, 20%

    Coordinated development and implementation of business relations including application review, customer service and database maintenance for 2,000+ accredited business department.

  • Business Partners, 9%

    Worked with business partners by referring customers in order to ensure complete customer satisfaction while consistently exceeding sales goals.

  • Business Process, 9%

    Initial responsibilities included business process management and development, as well as Project Management for multiple site support contract task orders.

  • Product Knowledge, 9%

    Maintained product knowledge and contributed multiple articles to improve company knowledge-base.

  • Data Analysis, 5%

    Implement strategic plans, data analysis, and continuous customer support for 125 targeted specialist physicians.

  • Powerpoint, 4%

    Prospected potential clients and created PowerPoint presentations to increase sales potential.

Most business specialists list "customer service," "business partners," and "business process" as skills on their resumes. We go into more details on the most important business specialist responsibilities here:

  • Customer-service skills can be considered to be the most important personality trait for a business specialist to have. According to a business specialist resume, "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." Business specialists are able to use customer-service skills in the following example we gathered from a resume: "make outbound calls and visits with the goal of acquiring 100% of the customers' financial services. "
  • Another commonly found skill for being able to perform business specialist duties is the following: interpersonal skills. According to a business specialist resume, "wholesale and manufacturing sales representatives must be able to work well with many types of people." Check out this example of how business specialists use interpersonal skills: "establish and maintain interpersonal relationships with assigned book of high net worth individuals. "
  • Business specialists are also known for physical stamina, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a business specialist resume: "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." We also found this resume example that details how this skill is put to the test: "created partnerships with community/youth sports based organizations to provide assistance to families through positive physical exertion activity. "
  • A business specialist responsibilities sometimes require "self-confidence." The responsibilities that rely on this skills are shown by this resume excerpt: "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations" This resume example shows how this skill is used by business specialists: "opened new accounts and maintained customer profiles, dealing with highly confidential information. "
  • See the full list of business specialist skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a business specialist. We found that 64.7% of business specialists have graduated with a bachelor's degree and 11.0% of people in this position have earned their master's degrees. While most business specialists have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every eight business specialists were not college graduates.

    Those business specialists who do attend college, typically earn either business degrees or communication degrees. Less commonly earned degrees for business specialists include marketing degrees or finance degrees.

    When you're ready to become a business specialist, you might wonder which companies hire business specialists. According to our research through business specialist resumes, business specialists are mostly hired by Apple, TD Bank Financial Group, and Boehringer Ingelheim. Now is a good time to apply as Apple has 183 business specialists job openings, and there are 13 at TD Bank Financial Group and 10 at Boehringer Ingelheim.

    But if you're interested in companies where you might earn a high salary, business specialists tend to earn the biggest salaries at Microsoft, Dell, and BP America. Take Microsoft for example. The median business specialist salary is $127,511. At Dell, business specialists earn an average of $119,908, while the average at BP America is $114,117. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on business specialist salaries across the United States.

    Some other companies you might be interested in as a business specialist include Apple, Verizon Communications, and JPMorgan Chase. These three companies were found to hire the most business specialists from the top 100 U.S. educational institutions.

    The industries that business specialists fulfill the most roles in are the finance and technology industries. But the highest business specialist annual salary is in the technology industry, averaging $97,478. In the energy industry they make $86,254 and average about $84,547 in the telecommunication industry. In conclusion, business specialists who work in the technology industry earn a 49.3% higher salary than business specialists in the manufacturing industry.

    The three companies that hire the most prestigious business specialists are:

      What Specialist-Small Businesss Do

      A small business specialist develops new business programs to meet changing customer demands. They are responsible for ensuring integrity and consistency in the domain of business. They analyze causes of a business issue, obtain business data, and make enquiries. They are responsible for making purchase agreements, confidentiality arrangements, and joint venture arrangement.

      In this section, we take a look at the annual salaries of other professions. Take specialist-small business for example. On average, the specialist-small businesses annual salary is $14,147 higher than what business specialists make on average every year.

      While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both business specialists and specialist-small businesses positions are skilled in customer service, business partners, and product knowledge.

      As far as similarities go, this is where it ends because a business specialist responsibility requires skills such as "business process," "data analysis," "powerpoint," and "sql." Whereas a specialist-small business is skilled in "portfolio," "small businesses," "business administration," and "online." So if you're looking for what truly separates the two careers, you've found it.

      Specialist-small businesses tend to reach similar levels of education than business specialists. In fact, specialist-small businesses are 3.8% less likely to graduate with a Master's Degree and 0.1% more likely to have a Doctoral Degree.

      What Are The Duties Of a Business Consultant?

      A business consultant is a professional who works directly with business owners on developing a business plan and identifying their marketing needs. Business consultants offer business owners a wide range of services, such as supplementing existing staff, provide expertise in a specific market, and influencing other people. To increase revenue in business, business consultants should have experience success with the previous business owners. Business consultants must also have a bachelor's degree in business management and received years of field training.

      The next role we're going to look at is the business consultant profession. Typically, this position earns a higher pay. In fact, they earn a $20,666 higher salary than business specialists per year.

      While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both business specialists and business consultants are known to have skills such as "customer service," "business partners," and "business process. "

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, business specialist responsibilities are more likely to require skills like "product knowledge," "powerpoint," "financial services," and "hr." Meanwhile, a business consultant might be skilled in areas such as "procedures," "project management," "analytics," and "healthcare." These differences highlight just how different the day-to-day in each role looks.

      It's been discovered that business consultants earn higher salaries compared to business specialists, but we wanted to find out where business consultants earned the most pay. The answer? The professional industry. The average salary in the industry is $99,178. Additionally, business specialists earn the highest paychecks in the technology with an average salary of $97,478.

      In general, business consultants study at higher levels of education than business specialists. They're 17.3% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

      What technology do you think will become more important and prevalent for Business Specialists in the next 3-5 years?

      Dr. Melissa Gutworth Ph.D.

      Assistant Professor of Management, Montclair State University

      In regard to technology, remote work will be here to stay, so we will likely see more technology designed to facilitate that transition. New software and tools that enable people to be more productive while working from home are likely, such as better time management programs, virtual communication platforms, project management tools, and other software that better enable collaborative remote work. Despite how ironic it is, we might see more technology designed to help us limit current technologies.

      As more people spend most of their time at home, we are likely to see problems with people being unable to separate work and non-work time and unable to disconnect from technology. This is already creating all sorts of mental and physical health problems for employees currently working from home. I think we will see more technology in the future that helps us reduce screen time, be more active at home, and be more present and engaged with others. Virtual reality was also already on the rise before the pandemic. Still, we are likely to see this being used even more as companies adopt it to train remote workers, enable remote workers to interact in virtual spaces, and generally enable people to experience situations that they're unable to engage in physically.
      Show more

      What technology do you think will become more important and prevalent for Business Specialists in the next 3-5 years?

      Kim Chatani

      Assistant Professor, Concordia University Irvine

      It is hard to predict technological advancement in the future. However, mobility and securities around new technologies will be at the forefront of many industries. Technology will continue to evolve at a much faster pace. Although you may not need to understand the "bites" behind the technology, approach these emerging technologies with business and risk management perspectives. How will these technologies impact my company and my industry? What new risk may they present while addressing business opportunities? A curious and inquisitive mind will serve you well.Show more

      How a Business Banker Compares

      A business banker is a professional who collaborates with other bank coworkers to help business customers meet their specific banking needs. Business bankers must sell a variety of banking products and services such as business deposit accounts, treasury management, and business credit cards. They are required to maintain consistent communication with their clients through outbound calls and personal onsite visits. Business bankers must also devise and modify loan schemes depending on the market requirements as well as study the schemes offered by competitors.

      The business banker profession generally makes a lower amount of money when compared to the average salary of business specialists. The difference in salaries is business bankers making $13,672 lower than business specialists.

      Using business specialists and business bankers resumes, we found that both professions have similar skills such as "customer service," "business partners," and "product knowledge," but the other skills required are very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a business specialist is likely to be skilled in "business process," "data analysis," "powerpoint," and "sql," while a typical business banker is skilled in "internal partners," "portfolio," "cross-sell," and "online."

      When it comes to education, business bankers tend to earn similar education levels than business specialists. In fact, they're 1.9% less likely to earn a Master's Degree, and 0.5% less likely to graduate with a Doctoral Degree.

      Description Of a Business Developer

      A business developer specializes in conducting in-depth business analysis and crafting various strategies that would not just help a business grow, but also strengthen client base and brand awareness. One of their primary responsibilities revolves around identifying areas in need of improvement. They come up with new services that will boost customer satisfaction, examining the potential for revenue and figuring out new opportunities from trends or other pre-existing programs within the company. All of this is conducted according to the vision, mission, and policies of the organization.

      The fourth career we look at typically earns higher pay than business specialists. On average, business developers earn a difference of $18,711 higher per year.

      While their salaries may vary, business specialists and business developers both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "business partners," and "business development. "

      Even though a few skill sets overlap, there are some differences that are important to note. For one, a business specialist might have more use for skills like "business process," "product knowledge," "data analysis," and "powerpoint." Meanwhile, some business developers might include skills like "healthcare," "crm," "territory," and "market research" on their resume.

      Business developers earn a higher salary in the technology industry with an average of $109,758. Whereas, business specialists earn the highest salary in the technology industry.

      In general, business developers reach similar levels of education when compared to business specialists resumes. Business developers are 3.1% more likely to earn their Master's Degree and 1.1% more likely to graduate with a Doctoral Degree.