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Business Strategy Consultant remote jobs

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  • Change Management Consultant - San Francisco, CA, 94105 - Hybrid - Only Locals (30-40miles) - W2 Role

    TSR Consulting 4.9company rating

    Remote job

    Hi Hope you are doing great today! Hope you are Safe and healthy!! This is Bindu from TSR Consulting Services. We have an opportunity with one of our client, please find the below job Description and let me know if you are interested for this role. Role: Change Management Consultant Location: San Francisco, CA, 94105 - Hybrid We are seeking an experienced and proactive Change Manager to lead organizational change management (OCM) efforts for a strategic IT Transformation Program. This role will be responsible for ensuring that the people side of changeresulting from new systems, technologies, and processesis effectively managed to maximize adoption and minimize resistance. Key Responsibilities: • Develop and execute a comprehensive change management strategy and plan, including communications, training, stakeholder engagement, and support. • Identify, analyze, and prepare risk mitigation tactics for change-related challenges. • Collaborate with project managers, IT teams, business leads, and HR to align change initiatives with project goals. • Design and deliver change-related communications and training materials tailored to various audiences. • Monitor adoption, track change effectiveness, and adjust plans accordingly to ensure long-term success. Qualifications: • Bachelors degree in Business, IT, Human Resources, or related field. • Proven experience (3+ years) in change management within IT environments. • Familiarity with change management methodologies (e.g., ADKAR, Prosci). • Strong interpersonal, communication, and stakeholder management skills. Preferred: • Change management certification (e.g., Prosci, ACMP). • Experience with large-scale enterprise IT implementations (e.g., ERP, CRM, cloud migration)
    $101k-133k yearly est. 2d ago
  • Business Development Executive - Managed Services

    Bowman Williams

    Remote job

    A rapidly scaling IT services provider in El Segundo is looking for a high-performing sales pro to accelerate our growth. With a strong technical team already in place, we're now focused on expanding our footprint-and we need a dedicated hunter who knows the MSP landscape. 📍 Location: Hybrid in Los Angeles for the first few months, then shift to remote 💰 Base Salary: $75,000-$85,000 + uncapped commissions (realistic OTE ~2x base) Role Snapshot In this role, you'll be responsible for sourcing and closing new business opportunities, building relationships from the ground up, and opening doors using your existing MSP network. You'll work directly with executive leadership and play a key part in shaping our presence in new markets. Your Impact Develop and manage your own pipeline of prospects Leverage established industry contacts to drive immediate activity Lead discovery calls, proposals, and full-cycle deal execution Coordinate with internal teams to ensure a seamless transition for new clients Monitor industry changes to position our services competitively What You Need Must-have: Experience selling for an MSP Proven track record in outbound/hunter sales A strong personal network within the MSP or IT services space Excellent communication and relationship-building skills Comfortable driving the process independently and hitting KPIs What We Offer Health & dental insurance 401(k) with match Flexibility to move fully remote after the initial hybrid period If you're energized by closing new business and want to join a team that invests in your success, we want to hear from you.
    $75k-85k yearly 1d ago
  • Work From Home - Remote Market Research Contributor

    Opinion Bureau

    Remote job

    Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
    $70k-123k yearly est. 1d ago
  • Senior Business Development Manager for CDMO ADC_ Boston

    Porton Pharma Solutions Ltd.

    Remote job

    Job Description - ADC Business Development Role General: Porton Pharma Solutions Ltd. a leading pharmaceutical CDMO company that provides global pharmaceutical companies with innovative, reliable, and end-to-end process R&D and manufacturing services across small molecule & new modality APIs, dosage forms, and biologics. This BD role is responsible for driving business breakthroughs in the U.S. ADC market through proactive client engagement and strategic business development. The key focus includes building and expanding ADC client relationships, influencing key decision-makers, identifying client needs and market opportunities, and gathering competitive intelligence. This role will also lead contract negotiations and deal execution to secure new business and support the company's growth strategy in the ADC field. Position Profile: Position Title/Grade: From Sr. Manager to Associate Director level Position Type: Individual Contributor Work Location: Remote work, living in the greater Boston area is preferred Direct Supervisor: Executive Director, lead of New Modality BD Team Key Responsibilities: Develop and Strengthen ADC Client Relationships in the U.S. Actively develop and expand relationships with ADC clients in the U.S. by deeply understanding their business needs, technical challenges, and strategic priorities. Provide tailored solutions that address client pain points and create long-term value, enhancing trust and partnership. Regularly meet with clients through face to face visits, business presentations, and participation in industry events to build new relationships from the ground up (0-1 stage). Identify key decision makers within target organizations and establish strong, influential connections. Build a strategic client network to support sustainable growth in the ADC business. Drive Client Engagement and Influence Key Stakeholders Proactively engage with both existing and potential ADC clients to increase awareness of the company's capabilities and services. Conduct in-depth business and technical discussions to better understand clients' priorities and influence their decision-making processes. Effectively position the company's technical strengths, project track record, and service advantages to enhance its competitiveness in the U.S. ADC market. Strengthen strategic relationships with decision-makers, influencers, and other stakeholders critical to business development. Identify Market Opportunities and Customer Needs Continuously collect, analyze, and track client feedback to identify their evolving business needs and market opportunities. Monitor ADC industry trends, technology advancements, and regulatory developments to anticipate changes in client demands. Maintain close communication with internal cross-functional teams-including R&D, manufacturing, quality, and project management-to ensure timely alignment with customer requirements. Collaborate with CC3 (TS/PL, PMM) and New Modality R&D and manufacturing teams to align on customer needs and project delivery. Support the development of commercial strategies based on real-time market and customer intelligence. Gather and Analyze Competitive Intelligence Regularly monitor competitors' public information, including market activities, product launches, strategic announcements, and financial disclosures. Utilize professional market research institutions, industry databases, and analytical tools to assess competitors' market share, pricing trends, customer perception, and business strategies. Provide detailed, actionable intelligence to support internal decision-making, commercial positioning, and competitive strategy development. Identify gaps and opportunities to strengthen the company's competitive advantage in the U.S. ADC market. Lead Contract Negotiations and Drive Business Breakthroughs Take full responsibility for leading commercial discussions, contract negotiations, and deal execution with U.S. ADC clients. Clearly articulate the company's technical advantages, operational capabilities, and successful project cases to enhance client confidence and close deals. Work with internal teams to create flexible commercial policies, such as pricing optimization, service upgrades, or partnership models, to meet client needs and increase win rates. Achieve breakthrough growth in the U.S. ADC business by securing new projects and expanding the company's market presence. Contribute to the company's overall commercial goals by meeting or exceeding revenue and growth targets. Qualifications: A Master or Ph.D. degree in Biology, Pharmacy, or other related life science areas is required. Minimum of 1-2 years of hands on business development experience in the CDMO industry with a focus on ADC services. Existing ADC client resources or prior involvement in strategic partnership building is required. Demonstrated ability to identify and engage ADC clients, maintain strong business relationships, and successfully drive deal closures. Solid knowledge of ADC-related scientific and technical principles, applicable regulatory and legal requirements, and commercial and marketing practices. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Familiarity with the ADC development process, including early-stage development, clinical manufacturing, and commercial considerations. Relevant experience in antibody CRO BD or pharmacology BD will also be considered. No formal management experience required, but the ability to operate independently and influence internal and external stakeholders is expected. Bilingual proficiency in English and Chinese is required to support cross-border client communications and business activities. Core Competencies: Strong interpersonal skills and approachability: able to build and maintain positive relationships with clients and colleagues. Proactive and results-oriented mindset: self-driven, goal-focused, and able to take initiative. High resilience under pressure: adaptable, persistent, and able to perform effectively in a fast-paced and challenging environment. Strong learning and analytical abilities: quick to understand new concepts, with solid skills in synthesis, problem-solving, and critical thinking.
    $101k-143k yearly est. 4d ago
  • Implementation Consultant (Remote)

    It Associates 3.4company rating

    Remote job

    6+ Month Contract Role with Option to Hire Our client is looking to add an Implementation Consultant to their Health division Implementation group supporting a Drug Diversion application. This role is responsible for configuring the software as part of the implementation process. The successful incumbent will understand how to transform and configure healthcare data from the customers into their software. In addition, their technical aptitude and ability to understand how to resolve customer issues will directly lead to satisfied customers and business success. This is a customer-facing position, so great interpersonal and communication skills are a must. 2+ years database experience (Experience with SQL is required, MS Access and/or Oracle is a plus) Experience working in a client-facing role Implementation & customer facing experience Experience in healthcare is a very big plus The anticipated hourly rate range for this position is ($32-36/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.
    $32-36 hourly 4d ago
  • Microsoft Dynamics Consultant

    Newsouth Technologies, Inc.

    Remote job

    NewSouth Technologies is in search for a proactive, detail-oriented Technical Support Analyst - Lead (Dynamics 365) to deliver high-quality customer and technical support for the program. This position plays a critical role in supporting businesses, consultants, agency staff, and other external/internal stakeholders who rely on the department's permitting system. The Analyst will act as the primary point of contact for customer support, resolving technical issues, improving user experience, and collaborating with cross-functional teams to ensure seamless portal operations. ***This position is based in the Raleigh, NC region, but can be FULLY REMOTE for the ideal candidate!*** ***This is an initial 6-12 months contract position, with the possibility of a long-term extension.*** ***The hourly rate for this role is about $70HR - $75HR depending on the ideal candidate's background and experience.*** Key Responsibilities Customer Support Ownership Serve as the lead point of contact for the customers, delivering responsive, professional support via email, virtual meetings, and other communication channels. Maintain ownership of the customer support process from inquiry to resolution. Level 1 Technical Support Troubleshoot and resolve foundational support issues including: Identity proofing and account activation Password resets and login problems Payment processing and transaction troubleshooting General navigation and usability of the permitting portal Routing inquiries to appropriate program staff when escalation is required Internal user permissions and system authorization Level 2 Support & System Investigation Investigate and resolve more advanced issues within: Microsoft Dynamics CRM (backend) Sitefinity CMS (frontend) Troubleshoot integrations related to: Digital payments Dynamic templates / Smart Flows API-based services Work directly with technical teams to diagnose system configuration, data, or workflow issues. Collaboration & Continuous Improvement Partner with internal teams to ensure customer issues are resolved in a timely and accurate manner. Assist in the creation, improvement, and maintenance of customer support documentation, including FAQs, process guides, and How-To documentation. Work closely with the portal team to improve user experience (UX), navigation, layout, and content structure. Maintain accurate records of all support interactions, resolutions, and follow-up actions. Requirements 7+ years of experience providing technical support or customer service in a software or web-based environment. 7+ years of experience working with CRM systems - Microsoft Dynamics highly preferred. 7+ years of experience with web content management systems such as Sitefinity, WordPress, or Drupal. Strong written and verbal communication skills with the ability to clearly explain technical concepts to non-technical users. Excellent troubleshooting and problem-solving abilities, with a proactive mindset toward learning new systems and resolving complex issues. Ability to work independently in a remote environment while collaborating effectively with distributed teams. Preferred Experience with Dynamics 365, Power Platform services (Power Apps, Power Automate), and related Microsoft ecosystem tools. Familiarity with API-based service integrations, digital payment workflows, and template automation (“Smart Flows”). Experience supporting permitting systems, government systems, or regulatory workflows. The ideal candidate should be: A strong communicator who enjoys helping users succeed A system investigator who can work in CRM, CMS, and integrated platforms A detail-oriented professional who documents clearly and thoroughly A problem-solver who takes ownership of issues until full resolution A collaborator who can recommend improvements and contribute to better user experiences
    $70-75 hourly 3d ago
  • Netsuite Consultant - NYC, NY (Hybrid)

    A-1 Consulting Inc., Atlanta, Ga

    Remote job

    Hi Everyone, Greetings !!!! Please find the below and Let me know if you are interested. Role: Netsuite Consultant Job Description: ● Senior NetSuite specialist with 7+ years of hands-on implementation experience ● Administer and configure NetSuite, including maintenance of users, roles and permissions ● Implement workflow solutions using NetSuite Workflow Manager (Suite Flow), Suite lets, User Event scripts, Client scripts, scheduled scripts ● Design & Build custom searches, reports, and objects within NetSuite and creation of client specific configuration bundles. ● Implement BI dashboards and KPIs in NetSuite ● Produce documentation, perform user training and post go-live support ● Translate business requirements into technical design documents by capturing workflows, technical use cases, data flow diagrams and NetSuite configurations. ● Perform Imports and exports to add/update data in NetSuite ● Familiarity with the AR and NSPB (Planning and Budgeting) modules is a Plus ● Familiarity with Netsuite Data integrations using Boomi ETL is a plus
    $74k-102k yearly est. 3d ago
  • Vistex V4 Implementation Consultant - REMOTE

    Net2Source (N2S

    Remote job

    Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants. Role - Vistex V4 Implementation Consultant Location - Remote Hire Type: 11 Months+ Contract Requirement: We are seeking an experienced Vistex V4 Implementation Consultant to support the design, configuration, implementation, and maintenance of the Vistex solution integrated with SAP S/4HANA. The role requires strong expertise in pricing, rebates, chargebacks, incentives, and condition contract management, along with hands-on Implementation knowledge of Vistex V4 UI, data structures, and process flows. Key Responsibilities: • Work closely with business stakeholders to gather requirements for Sales & Purchasing rebates, chargebacks, incentive programs, pricing agreements, accrual and settlements. • Configure and support Vistex V4 modules, including: o Agreements o Condition Contracts o Calc Runs o Transactional & Composites o Claims • Translate functional requirements into Vistex V4 configurations and technical specifications. • Support end-to-end implementation including blueprinting, configuration, testing, and cutover. • Provide production support and enhancements for existing Vistex solutions. • Develop and maintain FDSs (Functional Design Specifications), test scripts, and process flows. • Collaborate with ABAP developers for user exits, enhancements, and reports. • Conduct unit testing, integration testing, and UAT with business teams. • Deliver training and knowledge transfer sessions to the relevant stakeholders. • Ensure data accuracy and compliance in rebate/chargeback settlements. Required Skills: • 4+ years of hands-on experience in Vistex V4 implementations or support. • 3-8 years of experience with SAP SD/OTC and MM/PTP processes mainly from Integration of Vistex stand-point. • Strong knowledge of Vistex V4 architecture, pricing, condition contracts, agreements, rebates, and chargebacks & billbacks. • Familiarity with S/4HANA environment and Fiori-based Vistex V4 UI. • Technical-know how's of BADI's, User Exits, Enhancements in Vistex V4 area are added advantage • Ability to create functional design specifications and work with technical teams. • Strong analytical and problem-solving skills. • Excellent communication and stakeholder management abilities Regards, Prashant Singh Sr. Account Manager - Enterprise Business Net2Source Inc. ************ Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873 LinkedIn: ***************************************************
    $68k-99k yearly est. 1d ago
  • Tandem Consultant (preferred on W2) (remote - USA or Canada)

    Ampstek

    Remote job

    We are seeking an experienced Tandem Consultant with strong hands-on expertise in HP NonStop (Tandem) systems, COBOL, and TAL to support and enhance large-scale enterprise applications. Required Skills & Experience: 7+ years of experience in software design, development, and implementation Strong hands-on experience with HP NonStop (Tandem) systems Proficiency in COBOL and TAL Experience working with large-scale applications in enterprise or financial institutions Strong analytical and problem-solving skills Excellent communication skills and ability to work independently.
    $56k-77k yearly est. 1d ago
  • Executive Roofing Consultant (Remote)

    Superior Roofing Company 3.5company rating

    Remote job

    Pay Range: $203,000-$314,000 Reports to: Head of Growth About the Role We're hiring an Executive Roofing Consultant, a closer with construction intelligence. You'll convert qualified inbound leads into high-value residential roofing projects for multi-million-dollar homes. This isn't a sales seat. It's a high-trust consulting position for someone who understands the details of premium roofing and can communicate with precision and confidence. Who You'll Work With You'll sit between our operations ground team and our innovation division. Every conversation you have represents the highest standards of the Superior Roofing brand, including craftsmanship, clarity, and care for the homeowner's investment. What You'll Do You'll engage qualified inbound leads through phone and Zoom consultations, typically managing two to five high-value projects per day. Your focus will be on building trust quickly, guiding clients through options, and closing within a five-day lead window. Using EagleView and Jobber CRM, you can accurately quote and document projects, maintaining Auto-generated notes and complete records for every interaction. As you reach full capacity, you'll begin collaborating with an assigned estimator to help manage and expand your project volume. What You Bring 5+ years in residential construction or roofing (luxury or cold-climate experience preferred). Deep understanding of premium roofing systems and client expectations. High digital proficiency: Jobber, RingCentral, Google Workspace, Facebook Messenger. Exceptional communication as you advise clients, you don't “sell” them. Ability to maintain a 40% close rate minimum (60%+ earns promotion and pay increase; 80%+ builds a team under you). Location Remote within the U.S. experience in northern climates (Minnesota, Wisconsin, Michigan, Dakotas, etc.) is preferred. Occasional travel for major projects or executive meetings. Why Superior Roofing Superior Roofing is redefining what premium residential roofing looks like in the Midwest. We've built a company grounded in craftsmanship, care, and clarity, we live those values in every client interaction. Record Growth: Averaging 40%+ year over year, driven by precision systems and elite service delivery. Technology Leadership: First in class to offer instant quoting through our software, giving homeowners immediate, accurate estimates. Premium Clientele: Our projects serve high-net-worth homeowners and lakefront estates valued above $1,000,000 where quality is non-negotiable. Market Expansion: Positioned to become the largest retail residential roofing organization in Minnesota and Wisconsin by 2027. Culture of Mastery: Every team member operates like an owner, trusted, accountable, and proud of their craft. How We'll Take Care of You You'll be rewarded with a structure that grows in tandem with your performance. Expect a strong base paired with performance bonuses, plus the opportunity to earn equity, Travel, and long-term retirement options as you advance. For top performers, there's a clear path toward national leadership. This is the position meant to be the last job you'll ever apply for.
    $92k-121k yearly est. 3d ago
  • Sr Consultant -- Insurance

    Synpulse USA Inc.

    Remote job

    Insurance: Synpulse USA Inc. Find out if this opportunity is a good fit by reading all of the information that follows below. seeks Sr Consultant -- Insurance in NY, NY, to play vital role in further building up Synpulse USA's Insurance practice around digital transformation & operational excellence topics by making key contributions to bus. dvlpmt, talent mgmt, oversight of delivery work, & thought leadership. Req'mts: Bachelor's or foreign equiv in Risk Mgmt, Risk Analytics, Risk Mgmt & Insurance, or rel. field & 3 yrs of exp: working w/mgmt consulting, corp. strategy, enterprise architecture, bus. dvlpmt, or mgmt w/in an insurance firm. In alternative, bus. will accept Master's or foreign equiv in one of above listed fields & 1 yr of exp performing above listed skills. Telecommuting &/or work from home may be permissible pursuant to company policies. When not telecommuting, must report to work site. Offered salary is between $130,000 & $135,000/yr. 40 hrs/wk. 10% trvl req'd domestically/internationally. xevrcyc Pls email resume to & indicate job code HP102725AD. JobiqoTJN. Keywords: Insurance Consultant, Location: BOWLING GREEN, NY - 10060
    $130k-135k yearly 1d ago
  • Business System Solutions Strategist

    Foundation for California Community Colleges 4.4company rating

    Remote job

    Job Advertisement Business Systems Solutions Strategist 100% Remote within California, Must reside in California We are seeking a Business Systems Solutions Strategist to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges-the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future. What You'll Do The Business Systems Solutions Strategist plays a pivotal role within the Business Systems department, driving innovation and operational excellence across enterprise platforms such as Workday, Salesforce, and other customer-facing systems. This infrastructure support service is central to enabling scalable, efficient, and user-friendly digital experiences for both internal teams and external stakeholders. As the organization continues to evolve in a remote- first, AI-enhanced environment, this role serves as a strategic connector, bridging business needs with transformative technology solutions that support growth, compliance, and service delivery. This senior-level strategist leads cross-functional initiatives, leveraging a blended skillset in project management, change enablement, and business analysis. Their delivery approach prioritizes stakeholder engagement, followed by service design, and is rooted in customer-centric thinking. The ideal candidate is a visionary problem-solver with deep experience in launching scalable support programs, managing complex vendor relationships, and translating operational pain points into intelligent workflows and AI-powered solutions. Conducts business analysis to identify gaps in current systems and processes, define functional and technical requirements, and recommend solutions that support long-term scalability and adaptability. Uses tools such as Figma, Miro/Lucidchart, and generative AI platforms to visualize current-state and future-state process maps and support collaborative solution design. Provides project management support across shared initiatives, including planning, tracking, and reporting. Acts as a project manager for cross-functional efforts when needed, contributing to documentation, milestone tracking, and stakeholder coordination. Leads cross-functional initiatives to improve enterprise systems and customer-facing platforms, including Workday, Salesforce, and other business-critical technologies. Coordinates across departments to ensure enhancements align with organizational goals and deliver measurable improvements in efficiency and user experience. Attributes for Success Experience with enterprise platforms such as Workday and Salesforce, including system enhancement planning, stakeholder engagement, and vendor coordination. Experience with generative AI platforms to support solution ideation, documentation, and process visualization. Familiarity with governance and compliance frameworks relevant to systems handling sensitive data, such as FedRAMP, NIST, and California-specific privacy regulations. Applies best practices to ensure secure and compliant system design and vendor engagements. Innovation, creativity, collaboration, and entrepreneurship are encouraged as employees work to achieve organizational goals FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency Team members are hired for their expertise in niche areas across our areas of impact and higher education overall, and for their knowledge of business, philanthropy, technology, communications, and more. What we Offer FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California's State Capitol. Benefits Competitive compensation, generous PTO, and paid holidays Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings CalPERS retirement program and optional 403(b) and 457 Retirement plans Carrot reproductive health and fertility support Tuition reimbursement Public Service Loan Forgiveness certified employer To see the full job description, please email **********************. Budgeted Annual Salary Pay Range: $135,000.00 - $175,000.00 Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.
    $135k-175k yearly Auto-Apply 57d ago
  • Core Business Operations Senior Consultant, Value Creation

    Sales Director, Onevista In Remote

    Remote job

    We are seeking an experienced back-office operator or consultant with deep exposure to B2B SaaS workflows-particularly in deal desk enablement, lead-to-cash (L2C) transformation, and contract lifecycle management to join Vista's Value Creation Team (VCT) in the Core Business Operations (CBO) Practice. Vista's Core Business Operations Team serves as a trusted advisor to portfolio company leaders to drive execution across strategic initiatives focused on back-office excellence, particularly in renewal process optimization, contract lifecycle improvements, and deal desk enablement. A significant focus is accelerating AI adoption in the back office including tooling research and evaluations, use case ideation, and sharing lessons learned across the portfolio. You will contribute to both pre-investment business diligence (assessing market-leading software businesses) and post-investment transformation (working directly with portfolio leaders to unlock enterprise value). This role is based in Austin, TX or remote locations and is available for an immediate start. Responsibilities As a Senior Consultant on the team, you will: Work closely with VCT colleagues, investment team members, and portfolio company executives to build and execute on value creation plans, including implementation of Vista's CBO best practices. Support Vista's investment teams in conducting business diligence. Develop insights and recommendations on Revenue Quality maturity, efficiency, and improvement opportunities. Evaluate and implement deal desk policies in Salesforce or other CRM systems. Conduct contract analysis using AI tools and translate findings into renewal, pricing, and risk strategies. Manage workstreams, coordinate stakeholders, and ensure timely, high-quality deliverables. Contribute to continuous improvement of Vista's value creation methodologies and best practices. Qualifications 4-6 years of professional experience in management consulting or B2B SaaS environments-ideally in RevOps, LegalOps, or L2C-related operations. Experience with commercial due diligence a plus (but not required). Demonstrates the ability to foster teamwork while working on projects and ability to work independently with little supervision when needed. Strong analytical skills, with the ability to interpret data and translate insights into clear, actionable strategies. Demonstrated ability to execute in a fast-paced, dynamic environment with multiple engagements and shifting priorities. Exceptional communication and interpersonal skills, capable of influencing and building consensus among diverse stakeholders. Business acumen and familiarity with B2B SaaS lead to cash and back-office processes. High emotional intelligence, adaptability, and intellectual curiosity. Experience with Salesforce or CLM tools strongly preferred. Familiarity with AI tools (e.g., ChatGPT, Claude). Willingness to travel up to 25% of time. The annualized base pay range for this role is expected to be between $130,000 - $150,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other components may include an annual cash bonus and a comprehensive benefits package. Company Overview Vista is a leading global investment firm that invests exclusively in enterprise software, data and technology-enabled organizations across private equity, credit, public equity and permanent capital strategies. The firm brings an approach that prioritizes creating enduring market value for the benefit of its global ecosystem of investors, companies, customers and employees. The focus of Vista's Value Creation Team is to accelerate the corporate maturity of its companies - building software businesses that excel in product superiority and operational efficiency. Their collective counsel and resources allow companies to unlock opportunity, scale their business and grow sustainably to deliver value to all stakeholders. Further information is available at vistaequitypartners.com. Follow Vista on LinkedIn @Vista Equity Partners or X @Vista_Equity.
    $130k-150k yearly Auto-Apply 38d ago
  • Business Operations Consultant

    Sales Match

    Remote job

    Job Title: Remote Business Operations Consultant Hourly Pay: $75 - $81/hour We are seeking a Business Operations Consultant to help organizations improve efficiency, reduce costs, and enhance overall performance. You will evaluate current workflows, identify operational challenges, and develop tailored solutions that align with business goals. This is an exciting opportunity for professionals who thrive on process improvement and cross-functional collaboration. If you have a strong background in operations and a strategic mindset, we'd love to hear from you. Key Responsibilities: Analyze existing business operations across departments to identify inefficiencies and performance gaps Develop actionable strategies to optimize workflows, reduce costs, and increase productivity Partner with senior leadership to align operational improvements with company objectives Implement process changes and oversee their integration to ensure smooth transitions Monitor performance metrics and report on the effectiveness of operational initiatives Recommend and support the adoption of business automation tools and systems Prepare and deliver reports, dashboards, and presentations on key findings and progress Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field (MBA preferred) 5+ years of experience in business operations consulting or business transformation Expertise in process mapping, workflow analysis, and performance measurement Strong analytical, problem-solving, and communication skills Proven ability to lead operational change and work cross-functionally Proficient in ERP systems, project management tools, and Microsoft Office Perks & Benefits: Competitive hourly pay: $75 - $81 Flexible hours and remote work options Health, dental, and vision insurance Paid vacation, sick leave, and holidays Access to professional development and certification programs Performance-based bonuses and incentives
    $75-81 hourly 60d+ ago
  • Franchise Business Consultant

    Empower Brands 4.3company rating

    Remote job

    The Franchise Business Consultant (FBC) is a strategic advisor and performance coach to franchise owners. This role emphasizes sales, marketing, and business growth while supporting strong operational execution. The FBC helps franchisees build sustainable revenue, strengthen referral relationships, elevate customer experience, and achieve measurable business outcomes that align with brand standards. Responsibilities: Sales & Marketing: Coach franchise owners in development, execution and oversight of local sales plans, including target accounts, referral strategies, and consistent sales activities. Guide franchise owners in marketing strategy, digital presence, brand consistency, community engagement, and promotional campaigns. Review and analyze sales KPIs (pipeline health, win/loss, lead sources, conversion rates) and drive action plans for improvement. Partner with the National Sales Team to align franchise efforts with system-wide initiatives, programs, and available sales tools. Support franchise owners in strengthening partnerships with carriers, contractors, and other referral sources to expand market share. Business Consulting & Coaching: Serve as the primary business advisor to a portfolio of franchise owners, providing guidance across sales, marketing, operations, customer experience, and financial performance. Conduct regular strategic meetings to review metrics, address issues, and maintain accountability. Evaluate franchise performance and create customized action plans tailored to the owner's goals, strengths, and current challenges. Build strong, trust-based relationships that support candid coaching and long-term success. Operational Excellence: Ensure franchisees consistently follow brand standards and required processes. Conduct operational assessments to identify gaps and help franchisees implement best practices in workflow, field operations, technology use, customer communication, and service delivery. Support system adoption, training initiatives, and the development of operational capabilities across the franchise network. Collaborate with the Operations and Training teams to address skill gaps and support the rollout of new systems or tools. Financial Performance: Review financial statements and key operational metrics with franchise owners to identify opportunities for improved profitability. Provide coaching on job costing, pricing strategy, and expense management. Ensure accurate system usage and reporting, supporting royalty accuracy and financial visibility. Business Growth & Development: Help franchise owners assess opportunities for expansion, additional service offerings, staffing needs, or new investments. Support franchise owners in building organizational structures that can scale as revenue growth demands. Encourage franchisees to adopt technology and tools that enhance productivity, communication, and customer satisfaction. Share system-wide best practices to elevate performance across the network. Compliance, Reporting & Communication: Maintain accurate documentation of coaching sessions, action plans, progress updates, and performance metrics. Communicate trends, risks, and opportunities within the consultant's portfolio to leadership. Ensure adherence to brand standards, policies, and contractual obligations. Qualifications: 5+ years of experience in franchise consulting, franchise operations, business consulting, or business ownership. Experience in the restoration or contents restoration space preferred. Bachelors degree in Business or a related field preferred Demonstrated ability to coach, influence, and motivate business owners toward improvement. Strong business acumen, including the ability to interpret financial statements and operational KPIs. Excellent communication, relationship-building, and problem-solving skills. Ability to manage multiple priorities and adapt coaching style to diverse business owners. Willingness to travel for onsite visits as needed. Familiarity with EOS Traction is a plus Success Traits: Sales-driven: Naturally seeks opportunities to grow revenue, build pipelines, and expand relationships. Strategic: Uses data and insight to guide business owners toward smarter decisions. Operationally savvy: Understands how systems, processes, and structure drive performance. Highly relational: Builds trust quickly and communicates with clarity and empathy. Forward-thinking: Identifies risks and opportunities early and acts proactively. Adaptable: Works effectively with different personalities, business models, and experience levels. Expectations: Complete required travel within approved budget guidelines on a per trip basis Maintain a communication log for all franchisee interactions in company software Maintain regular communication through weekly 1:1 with manager, weekly L10 meeting & use of company software for tracking KPIs, goals, headlines, action items & issues. Conduct coaching in a professional and responsive manner consistent with brand standards and Empower Core Values. Travel up to 25% of the time. Average one 3-4 day trip per month FRSTeam's mission is to exemplify heartfelt care and concern for our communities by providing innovative products and services that help support and restore the lives of those we serve. We are a close-knit community of hand-chosen professionals, committed to restoring personal property and helping families and businesses get their lives back on track after a fire or water loss. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote
    $65k-91k yearly est. Auto-Apply 15d ago
  • Business Optimization Strategist

    Wvumedicine

    Remote job

    Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Lead efforts to design, innovate, and implement solutions as needed to improve systems and processes. Advocate for customers to understand business needs and identify improvement/productivity opportunities. Possesses critical thinking skills to assess analytical needs and determine the appropriate course of action. Manage successful relationships across project teams and facilitates the development of optimal solutions. Use of performance improvement, project management, cost accounting, industrial engineering, and technological skills will be employed to work with all levels of WVUHS management and medical staff. Continuous learning of current data base structure, and business intelligence tools are required to confer with customers and other members of the application teams. Effectively communicate across all levels of the organization. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Master's degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration, Accounting, or Hospital Administration, OR 4 years of data analytics experience required. 2. This position will require an EPIC official designation of “Proficient” within the new hire probationary period. EXPERIENCE: 1. 1 year experience working with relational data base structures including design, testing, troubleshooting problems and/or training. 2. 1 year of experience in data analysis and/or health care planning background. 3. 1 year of experience with reporting tools such as Crystal Reports. 4. Experience with Structured Query Language (SQL/Oracle) and/or Business Objects. OR MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor's degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration, Accounting, OR 4 years of data analytics experience required 2. This position will require an EPIC official designation of “Proficient” within the new hire probationary period. EXPERIENCE: 1. 2 years of experience working with relational data base structures including design, testing, troubleshooting problems and/or training required. 2. 2 years of experience in data analysis and/or health care planning background. 3. 2 years of experience with reporting tools such as Crystal Reports. 4. Experience with Structured Query Language (SQL/Oracle) and/or Business Objects. 5. Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT. PREFERRED QUALIFICATIONS: EXPERIENCE: 1. Familiarity of applications to be supported preferred.ars' experience with Structured Query Language (SQL/Oracle) and/or business intelligence tools CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Maintains a thorough understanding of the data base structure and business intelligence tools to create required analytical solutions 2. Serves as first point of contact for data analytics and process improvement 3. Performs data analysis and creates queries, programs and automation 4. Uses analytical methods to ensure reported data is meaningful and accurate 5. Demonstrates technical ability in data analytics using various systems and tools such as Tableau, Microsoft Office Suite, and SAP products. 6. Attends courses in performance improvement activities, system design, technical training, statistical analysis, and other appropriate subjects 7. Leads data requirements gathering for problem identification, resolution, and solution design 8. Provides analytical insights from data to drive strategic business decisions 9. Project Coordination- Identifies need for cross functional teams to ensure projects are completed 10. Reviews, identifies and documents any issues, barriers, or risks and brings them to management's attention 11. Provides Project/Task Coordination Services to customers as assigned 12. Manages workload and balances quality of work with deadlines to fulfill user expectations and project goals 13. Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc 14. Implements changes while adhering to the change control policy and procedures for the project in order to deliver a successful solution to the customer 15. Communicates to all parties the natures, significance and risk factors of corresponding projects 16. Participates in post implementation review of projects 17. Gathers customer requirements to understand business needs and translate into actionable solutions 18. Team Building- Participates in training and professional development sessions 19. Offers assistance and support to co-workers 20. Contributes to building positive team spirit and cohesiveness 21. Balances team and individual responsibilities 22. Works proactively and cooperatively in group problem-solving situations 23. Engages peers/ employees in improving the quality of the work PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS & ABILITIES: 1. Ability to handle and maintain confidential information 2. Ability to work well under high stress conditions 3. Ability to work independently or cooperatively as a team member 4. Ability to adapt to various workloads and assignments 5. Ability to work with multi-disciplinary groups and facilitate meetings 6. Must have reading and comprehension ability 7. Must be able to type 8. Must be able to read and write legibly in English 9. Possess good oral and written communication skills 10. Ability to prioritize tasks 11. Must have independent decision-making ability 12. Ability to work in a fast paced and rapidly changing environment 13. Must be flexible Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 525 SYSTEM IT Strategic Analytics
    $45k-87k yearly est. Auto-Apply 31d ago
  • Business Strategist - Consultant

    Bluecore 4.2company rating

    Remote job

    In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers! We are looking for a highly experienced Business Strategist - Consultant to join our team. Our ideal candidate is a gamechanger - a blend of retail ecommerce expertise, analytic prowess, and strong technical skills proven by years of experience at a major retailer. You possess an interest in creating data-led analyses to shape narratives that change behaviors of shoppers and retailers. You will engage with senior executives to understand their business and align objectives that increase clients' revenue and ROAS. You will work closely with a Bluecore stakeholder to develop analyses and technical views to scale resulting strategies and successes across your client. The scale of your efforts will be directly informed by the measurable impact of recommended strategies from you and team members. At your core, you thrive in pushing retailers and platforms' capabilities to their limits, unlocking strategies that deliver the most value to advance key business goals. Your technical knowledge, skills, and abilities enable you to discover and make accessible new uses of our product, ultimately maximizing incremental revenue and adoption of Bluecore's value proposition. Responsibilities Develop platform-centric strategies that will achieve client goals Enable internal and external adoption of platform-centric strategies to achieve client goals through documentation and scaled communication Help clients and Customer Success teams know how they're performing against client goals while informing the Product roadmap with impactful analytic insights and tools In partnership with Sales and Customer Success teams, develops deep understanding of customer challenges and success metrics In collaboration with Account Managers for top accounts, assists in elevating and delivering business reviews consisting of analysis of Bluecore performance to identify the quantifiable largest growth opportunities and strategies Drives client growth by translating data-driven analysis of customers' marketing campaigns into a value story that leads to improved performance, increased ROAS, and incremental product adoption Demonstrates initiative by conducting undirected research, exploring and examining data from a variety of angles to determine hidden weaknesses, trends and/or opportunities Qualifications 10+ years' experience at retail ecommerce business where responsibilities included directly communicating and presenting to executives on lifecycle marketing executed through addressable marketing channels (website personalization, email, sms, display retargeting, social, OTT apps, etc.) Confidence and persuasion needed to work up and down the client internal management structure to influence Bluecore product adoption that drives incremental client revenue through improved retail metrics including retention, order frequency, and AOV. Responsible for leading analytic initiatives in support of marketing in the customer lifecycle Executive credibility: Presentation skills and experience speaking with C-level executives Strategy: Creativity of thought and its applicability to business value Analytical thinking: Fluency with analyzing marketing data via commonly used programming languages, a strong understanding of key ecommerce metrics, and knack for translating them to actionable insights Product knowledge: You get into the product with quick adeptness and innovative use case BS in an analytical field, such as Business, Economics, etc. While the primary focus of the job is remotely supporting a highly distributed team across multiple time-zones, occasional travel on short notice will be required. Up to 25% travel may be expected for this role (post-COVID). Salary Range: $90 to $105 per hour This is a 6‑month, part‑time engagement: approximately 20 hours/week in Month 1 and 10 hours/week in Months 2-6. Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors. More About Us: Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore's dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere . This comes to life in three core product lines: Bluecore Communicate™ a modern email service provider (ESP) + SMS Bluecore Site™ an onsite capture and personalization product Bluecore Advertise™ a paid media product At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    $39k-73k yearly est. Auto-Apply 23d ago
  • Remote | Business Growth Strategist | High Ticket

    Passport To Personal Freedom

    Remote job

    BUSINESS GROWTH STRATEGIST NEEDED! About Us Tired of the 9-5 grind? We're looking for go-getters who want more flexibility, meaningful work, and income that directly reflects their effort. If you're self-driven, open to learning, and excited by the idea of working remotely on your own schedule in high ticket marketing, this could be a great fit. At Passport To Personal Freedom we're on a mission to empower goal-oriented individuals to thrive in high ticket marketing. Partnering with an international company in over 100 countries in the Mindset and Success Education industry, we provide e-learning programs and organise virtual and in-person destination events around the world. We specialise in equipping individuals with the tools and strategies they need to succeed. About the role: This is a full or part-time remote role where you will be responsible for the creation of plans and strategies for growth and lead generation, communication, sales analysis and market research. Qualifications Experience in relationship management is a plus Effective Communication skills Business Development skills Excellent negotiation skills Market Research and Competitive Analysis skills Ability to work independently and remotely Experience in Business Administration, Marketing, or related field Minimum of 5 years work experience What we provide Full training, resources and support including 3 weekly Zoom sessions Complete autonomy to work a flexible schedule, on your terms Active collaboration with an extensive team of successful leaders Full access to an integrated management system Lifetime access to award-winning development programs focussing on success mindset Key Responsibilities Be committed to your own ongoing personal growth Formulate strategies for organisational growth and lead generation Understand the needs of the Mindset and Success Education sector to identify areas for growth Reporting on strategic effectiveness Be a creative, big thinker Be adaptable to change Why us Full autonomy: enjoy the freedom and flexibility of remote working for a minimum of 15-20 hours a week. No micromanagement. Global reach and impact: we currently operate in over 130 countries Culture of collaboration and experience: we value and demonstrate ongoing learning, innovation and full support Compensation This position provides results-driven earnings based solely on individual performance. It is not a salaried role. Earnings are uncapped subject to your efforts. Students need not apply as work experience is essential. If you are a self-motivated professional looking for an additional role outside of your career or someone who is driven and goal-oriented wanting a fresh start working remotely, APPLY NOW! We'd love to meet you!
    $50k-93k yearly est. Auto-Apply 20d ago
  • Business Development Strategist (Remote)

    Lightning Labs 3.9company rating

    Remote job

    Lightning Labs is looking for a Business Development Strategist who is passionate about bringing bitcoin to the next billion people by expanding Lightning's reach across new companies and industries. This role will be focused on identifying businesses that will help grow the Lightning Network, building relationships with the relevant leaders, and communicating the business value of Lightning to them. The ideal candidate will have previous experience in the finance industry, a fintech or payments company, or in a business development role for a high-growth startup, have a strong understanding of the technologies behind bitcoin and Lightning, and have excellent writing skills. Responsibilities: Strategy Collaborate with leadership on business development strategy, from aligning on promising regions and verticals to identifying target companies to tailoring specific value propositions for those companies. Understand and clearly communicate how higher level shifts in the global financial market will impact a multi-asset Lightning Network and stablecoin adoption. Business Development Source new potential customers, from new Lightning-first entrepreneurs to existing bitcoin companies and non-bitcoin companies that want to add Lightning support to their apps. Support existing customers by being a point of contact for technical questions or feature requests, and by being able to explain new features and the business-related impacts of upgrading. Understand customers' business goals, and connect them with ecosystem participants that may help them achieve them. Communications Write compelling, high-quality thought pieces to drive awareness and education around the Lightning Network, Lightning Labs, and its products. Support funnel growth activities, such as blog posts, press releases, engagement across social outlets, and community events. Build organic awareness and grow engagement across community platforms such as Slack, Telegram, Twitter, etc. Location: Global and remote. Proximity to US time zones would be ideal. Requirements: Passion for bitcoin, Lightning, and the mission of bringing financial freedom to the world At least 3-5 years of experience in a business development, strategy, financial, or other relevant role Attention to detail and strong writing and editing skills Creative thinker who can effortlessly communicate technical concepts to non-technical audiences Eagerness to try new things and to be energized by creative challenges Ability to work autonomously and collaborate across time zones Fast learner with a strong ability to reach out to new audiences Preferred: Track record of public writings regarding the global financial or payments markets, ideally with an emphasis on bitcoin, Lightning, or stablecoins Ability to build relationships particularly with entrepreneurs and developers in emerging markets (LATAM, Asia, Sub-Saharan Africa) Familiarity with the Lightning community and a technical understanding of bitcoin and Lightning
    $72k-112k yearly est. Auto-Apply 60d+ ago
  • Business Consultant - Remote

    NRG Energy, Inc. 4.9company rating

    Remote job

    Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at ************ Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job Summary:** This position is responsible for the retention of selected high value Business segment customers, acting as the 1:1 "face" of NRG brands consulting on all customer electricity needs. The individual in this role must possess analytical skills, be highly knowledgeable in the front and back office CCS system and have a high degree of knowledge of current electricity products. This person must also be proficient in high bill resolution as well as energy efficiency and conservation principles. Professionalism is paramount as Business Consultants are expected to provide a superior customer care experience in daily face-to-face interaction with NRG Business customers and prospects. **Essential Duties/Responsibilities:** + Consultant will be assigned to specific Business accounts (approximately 200 - 500) to act as the liaison between the customer and NRG. + Consultant will be judged on his/her ability to meet or exceed targets for business sales, customer attrition and customer satisfaction. + The Consultant will represent a single resource to their customers for anything they might need from NRG. This will personalize our relationship with our top customers while simplifying the service model. + Consultant will initiate and lead customer site visits to top-value Business customers to ensure: + Customer is comfortable in their understanding of how they are billed; usage and demand; TDSP charges and other billing determinates. + Customer understands the product they are on and how it functions. + Educate the customer on energy efficiency and steps they can take to lower usage and peak demand that will positively impact their business. + Evaluate customer products coordinate rate changes to save the accounts as needed + Consultants will be equipped with a notebook PC laptop that allows them to connect to CCS. This will allow them to make updates/changes and provide on-site solutions to the customer upon request. + Communicate new products, programs, services to customers. + Consultant will provide accurate and timely updates to the BCCD database to document all customer contacts including but not limited to site visits, emails and phone conversations. + Act as a "Move Manager" for brand new high-value customers just joining NRG, who require special assistance in setting up their new location/account. + Perform Energy Audits of Business customer sites to assist the customer by identifying areas of energy inefficiency and areas for improvements. Have full knowledge and understanding of Audit requirements including check list of data to validate and calculations needed to provide feedback to the customer. + Research customer businesses before contacting to become familiar with the kind of business they operate and their history with NRG brands. This could include web research, CCS, Contact Log, etc. + Provide feedback to Segment Marketing on significant customer interactions. Be the venue for much needed customer learning on issues such as: + Products customers are most interested in + Needs they feel are not currently being met + What they do/do not like about NRG brands + How we can better serve them + How they perceive our competitors, etc. **Working Conditions:** + Flexibility with work schedule. + Frequency of customer visits: + Retention customers: minimum of once per quarter unless customer requests more frequent visits. If customer transfers to a term product, the visits likely will be bi-annually. + Business development: Consistent in field prospecting to be achieve or exceed acquisition targets. + Frequent in and out of market travel to attend business expos or events. + Some overtime may be required as special projects arise. **Minimum Requirements:** + 3+ years of customer service experience required, prior supervisory experience a plus. Experience in customer relationship management (account management) with business customers and business to business sales is required. Commensurate level of relevant experience will be considered in combination with the educational requirement. + High School diploma or equivalency required. Bachelor's degree from an accredited four-year college or university is preferred. **Preferred Qualifications:** + Business Development Experience, specifically in electricity markets + Account Management/Business Relationship Management **Additional Knowledge, Skills and Abilities:** + Must be able to successfully complete and fully grasp company provided training + Must be confident and knowledgeable in all Small Business products and services, TDSP charges and billing components. + Strong presentation skills and interpersonal skills. + Strong organizational and time management skills. Ability to schedule and arrive to appointments on time. + Ability to remain calm and respond quickly to surprising/difficult questions. + Advanced knowledge of kW vs. kWh, TDSP charges, and the difference between a kW product and a wires pass through product. + Consultative orientation + Committed to increasing their high bill skills and knowledge base and to providing a positive experience with NRG brands. + Interest in moving into a Marketing role a plus. + Dependable transportation, valid Texas Driver's License, and personal liability insurance. A review of the driving record will be required prior to hiring. + Emulate our Business positioning: smart choices; your partner in energy management; respect for your time; bringing innovative solutions to you, Customer First, etc. **Physical Requirements:** + Occasionally requires lifting as appropriate to perform duties and responsibilities. + Occasional exposure to high temperatures while conducting customer visits and prospecting always keeping safety in mind and fully prepared for weather conditions. The base salary range for this position is: $48,320 - $79,728* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at *************************************************************************** Official description on file with Talent.
    $48.3k-79.7k yearly 36d ago

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