How To Become A Business Support Manager: What It Is and Career Path

What is a business support manager and how to become one

Updated January 8, 2025

4 min read

Business support managers oversee the daily operations of a business enterprise. They supervise employees and evaluate their performance, analyze the workflow to understand its ups and downs, and suggest improvements wherever necessary.

As a business support manager, you will represent your company in interactions with vendors and create long-lasting business relationships with them. You will also be expected to guide your staff in tricky situations and provide information on business operations to higher management. You must understand the nuts and bolts of your business to do this job right.

Essentially, your role will be to improve productivity and increase the profitability of the business. You might be tasked with supporting financial operations, researching the market, or finding new business opportunities. Training the staff and setting production goals will be your job, too.

ScoreBusiness Support ManagerUS Average

Salary

7.1

Avg. Salary $90,781

Avg. Salary $59,228

Stability level

9.6

Growth rate 6%

Growth rate 0.3%

Diversity

3.5

Race

American Indian and Alaska Native 0.47%

Asian 6.29%

Black or African American 6.10%

Hispanic or Latino 14.90%

Unknown 4.33%

White 67.91%

Gender

female 51.75%

male 48.25%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

9.6

Stress level is very high

7.1 - high

Complexity level

9.2

Complexity level is advanced

7 - challenging

Work life balance

3.6

Work life balance is poor

6.4 - fair

Key steps to become a business support manager

Explore business support manager education requirements

Most common business support manager degrees

Bachelor's

69.9 %

Master's

15.2 %

Associate

11.2 %

Start to develop specific business support manager skills

Skills	Percentages
Process Improvement	9.13%
Project Management	8.21%
Business Continuity	6.76%
Business Support	6.71%
Administrative Functions	6.12%

Complete relevant business support manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New business support managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a business support manager based on U.S. Bureau of Labor Statistics data and data from real business support manager resumes.

Research business support manager duties and responsibilities

Manage customer's files and create databases using SQL and organize the studio's activities.
Manage all procurement transactions including, the administration of orders, deliveries, logistics and complaints.
Manage a team of four and hold matrix leadership responsibility for specialists assign to particular technical areas for business continuity projects.
Provide financial analysis on impacts from project portfolio to operating budget and forecast.

Prepare your business support manager resume

When your background is strong enough, you can start writing your business support manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a business support manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable business support manager resume templates

Build a professional business support manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your business support manager resume.

Apply for business support manager jobs

Now it's time to start searching for a business support manager job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do business support managers rate their job?

-/5

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1 star

Business support manager reviews

A zippia user wrote a review on Sep 2021

Cons

Juggling multiple tasks and projects was always a constant struggle. I also felt very frustrated at times working with third party vendors and consultants remotely.