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Become A Business Support Manager

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Working As A Business Support Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $151,850

    Average Salary

What Does A Business Support Manager Do At MUFG Union Bank

* Collaborate with ISA Management and Finance to align annual budget and resource plans to strategic business priorities and manage the plan.
* Translate ISA’s spending, consumption and capacity into meaningful perspectives for technology and business decision makers.
* Drive the implementation of an enterprise wide technology business model that focuses on aligning technology to business value, optimized spend and drives accountability.
* Support the development, implementation and ongoing execution of the IT Cost Management and Resource Planning Processes and Procedures.
* ISA Space Management.
* To succeed this position requires an individual who can work effectively with colleagues across the ISA organization to achieve a desired result efficiently.
* The candidate must:
* Have experience driving large-scale solutions to complex business challenges in a top tier, global financial services company.
* Invite and incorporate the opinions and perspectives of others.
* Demonstrate ability to manage and develop talent both directly and across cross function teams.
* Cultivate internal relationships to gain support and participation in initiatives.
* Adopt a long term perspective on how to drive successful execution.
* Translate business goals into well-defined plans for the organization and communicates link between current activities and goals.
* Be able to prioritize and manage to deadlines.
* Be able to work well as a leader of the team, both direct and matrixed.
* Ensure the appropriate processes, systems and controls are in place to support transparency.
* Possess good organizational skills.
* Possess business awareness and numerical ability.
* Possess proven excellent communication and presentation skills.
* Be willing to adhere to all principles of confidentiality.
* Be able to show initiative, good judgment, and resourcefulness.
* Possess 8 years of experience ideally within Financial Services or Technology Industries.
* Possess excellent Interpersonal skills.
* Possess proficiency with Microsoft Office products.
* Possess strong analytical skills.
* Have a strong attention to detail.
* Possess budget management experience.
* Have earned a 4 year college degree or equivalent.
* The above statements are intended to describe the general nature and level of work being performed.
* They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
* We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business.
* We do not discriminate in employment decisions on the basis of any protected category

What Does A Business Support Manager Do At Jpmorgan Chase

* As a Production Support Manager, you will beresponsible for Incident and Problem resolution for aligned LOBs.
* Lead aglobal team of 7 to 15 resources.
* The role also involves engaging and partnering with Application development/Software Engineeringteams, and various platform owners like Teradata, ETL, BI, etc. and alsointerfacing with executive and senior management.
* Responsible to ensure that the applications meettheir required service levels
* Perform service transition from development to support
* Effectively perform root cause analysis of issues and report the outcome to business community and Management.
* Developing and designing BIapplications using Tableau, SSRS, and/or Cognos
* Develop / utilize core support tools and processes toperform work while improving day-to-day practices for support team memberswith the goal of delivering service improvements to the business.
* Coordinate and work with the global production supportteam
* Strong sense of ownership
* Feeling
* of personal accountability for all areas directly or indirectly
* supporting.
* Should have willingness to drive people on all sides of an
* issue to a common understanding and then drive them toward resolution.
* Communication – Should be able to
* clearly communicate ideas in technical or business terms with senior business
* leadership, leadership outside the LOB (internal or external), their peers
* across IT, as well as their team.
* Leadership
* Assess a
* situation, prioritize requirements, and then go out to any IT team, including
* both development and infrastructure, and get support as needed.
* Self
* Directed
* Has a strong
* sense of self and purpose.
* Understands tasks and role, and does not
* need daily reassurances, yet maintains an open dialogue with all of the
* stakeholders

What Does A Business Support Manager Do At Sungard

Responsibilities

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How To Become A Business Support Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Business Support Manager jobs

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Real Business Support Manager Salaries

Job Title Company Location Start Date Salary
R&D Business Analytics Decision Support Manager Shire Human Genetic Therapies Inc. Lexington, MA Nov 28, 2016 $143,000
VP: Business Support Manager Merrill Lynch Houston, TX Sep 06, 2011 $135,000 -
$155,000
Business Support Manager Pacific Gas & Electric Company San Francisco, CA Jan 16, 2012 $128,000
VP; Business Support Manager Bank of America N.A. New York, NY May 18, 2015 $125,000 -
$140,000
Vice President, Business Support Manager Merrill Lynch New York, NY Jan 25, 2016 $125,000 -
$145,000
VP; Business Support Manager Merrill Lynch New York, NY Jul 22, 2014 $120,000 -
$140,000
AVP, Business Support Manager Nationstar Mortgage LLC Irving, TX May 13, 2014 $119,912 -
$135,000
Business Intelligence Support Manager Bridgestone Americas Inc. Nashville, TN May 20, 2016 $111,838
VP; Business Support Manager II Bank of America N.A. Charlotte, NC Jun 02, 2014 $110,000 -
$130,000
VP; Business Support Manager Bank of America N.A. Jersey City, NJ Apr 09, 2016 $105,000 -
$125,000
Business Support Manager Pacific Gas & Electric Company San Francisco, CA Jan 16, 2012 $100,000 -
$128,000
Vice President, Business Support Manager Merrill Lynch New York, NY Jul 21, 2011 $100,000 -
$120,000
Manager, Business Support Belkin International, Inc. Irvine, CA Oct 01, 2013 $99,897
Business Applications Support Manager Argos USA Corp. Alpharetta, GA Jan 08, 2016 $93,434
Assistant Vice President, Business Support Manager Bank of America N.A. New York, NY Jul 12, 2012 $89,960 -
$109,960
Associate, Business Support Manager Bank of America N.A. New York, NY Aug 01, 2010 $89,419 -
$107,000
Assistant Vice President, Business Support Manager Bank of America N.A. New York, NY May 23, 2011 $88,000 -
$108,000
Associate, Business Support Manager Bank of America N.A. New York, NY Aug 01, 2010 $87,000 -
$107,000
Business Support Manager Almac Clinical Technologies, Inc. Souderton, PA Dec 01, 2011 $75,962
Business Support Manager Medecision, Inc. Anaheim, CA May 02, 2016 $75,067
Business Support Services Manager Wood Group E&Pf Management, Inc. Houston, TX Sep 11, 2011 $66,950
Business Systems Support Manager, US Bolts DSI Underground Systems, Inc. Salt Lake City, UT Jul 15, 2011 $66,564
Business Systems Support Manager, US Bolts DSI Underground Systems, Inc. Abingdon, VA Jul 15, 2011 $66,564

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Top Skills for A Business Support Manager

FinancialAnalysisEnsureComplianceProceduresBusinessSupportResourceProcessImprovementInternalAuditsPolicyProjectManagementCustomerServiceBusinessUnitRelationshipSharepointOversightCategoryBusinessDevelopmentPayrollERPHRGovernance

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Top Business Support Manager Skills

  1. Financial Analysis
  2. Ensure Compliance
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Performed financial analysis and tracking for region, monitoring profit and loss to ensure goals and budgets were met.
  • Reviewed marketing and advertising materials in addition to loan originator websites to ensure compliance with state and federal regulations.
  • Streamlined processes and procedures as applicable to one company standard.
  • Evaluate current processes to identify opportunities for improvement and develop strategies to implement changes while driving business support initiatives nationwide.
  • Streamlined the engagement model for a process to obtain contractor resources for a 1,000+ resource organization.

Top Business Support Manager Employers