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The differences between business support managers and operations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a business support manager and an operations manager. Additionally, a business support manager has an average salary of $90,781, which is higher than the $76,894 average annual salary of an operations manager.
The top three skills for a business support manager include process improvement, project management and business continuity. The most important skills for an operations manager are customer service, logistics, and continuous improvement.
| Business Support Manager | Operations Manager | |
| Yearly salary | $90,781 | $76,894 |
| Hourly rate | $43.64 | $36.97 |
| Growth rate | 6% | 6% |
| Number of jobs | 349,032 | 343,868 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 62% |
| Average age | 44 | 44 |
| Years of experience | 6 | 6 |
A business support manager is responsible for monitoring the company's daily operations, ensuring the efficiency of the staff's performance to provide the highest quality services for the clients and customers. Business support managers coordinate with the company's business partners and inform them of any updates on business growth and development, including the techniques that the company takes to lead the market's competitiveness. They also identify business opportunities according to industry trends and data analysis that would generate more revenue resources for the business and increase profits.
Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.
Business support managers and operations managers have different pay scales, as shown below.
| Business Support Manager | Operations Manager | |
| Average salary | $90,781 | $76,894 |
| Salary range | Between $59,000 And $138,000 | Between $47,000 And $123,000 |
| Highest paying City | Jersey City, NJ | San Francisco, CA |
| Highest paying state | New Jersey | Delaware |
| Best paying company | McKinsey & Company Inc | |
| Best paying industry | Finance | Technology |
There are a few differences between a business support manager and an operations manager in terms of educational background:
| Business Support Manager | Operations Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between business support managers' and operations managers' demographics:
| Business Support Manager | Operations Manager | |
| Average age | 44 | 44 |
| Gender ratio | Male, 48.2% Female, 51.8% | Male, 69.4% Female, 30.6% |
| Race ratio | Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5% | Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |