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Business support manager vs operations manager

The differences between business support managers and operations managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a business support manager and an operations manager. Additionally, a business support manager has an average salary of $90,781, which is higher than the $76,894 average annual salary of an operations manager.

The top three skills for a business support manager include process improvement, project management and business continuity. The most important skills for an operations manager are customer service, logistics, and continuous improvement.

Business support manager vs operations manager overview

Business Support ManagerOperations Manager
Yearly salary$90,781$76,894
Hourly rate$43.64$36.97
Growth rate6%6%
Number of jobs349,032343,868
Job satisfaction-5
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 62%
Average age4444
Years of experience66

What does a business support manager do?

A business support manager is responsible for monitoring the company's daily operations, ensuring the efficiency of the staff's performance to provide the highest quality services for the clients and customers. Business support managers coordinate with the company's business partners and inform them of any updates on business growth and development, including the techniques that the company takes to lead the market's competitiveness. They also identify business opportunities according to industry trends and data analysis that would generate more revenue resources for the business and increase profits.

What does an operations manager do?

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

Business support manager vs operations manager salary

Business support managers and operations managers have different pay scales, as shown below.

Business Support ManagerOperations Manager
Average salary$90,781$76,894
Salary rangeBetween $59,000 And $138,000Between $47,000 And $123,000
Highest paying CityJersey City, NJSan Francisco, CA
Highest paying stateNew JerseyDelaware
Best paying companyGoogleMcKinsey & Company Inc
Best paying industryFinanceTechnology

Differences between business support manager and operations manager education

There are a few differences between a business support manager and an operations manager in terms of educational background:

Business Support ManagerOperations Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Business support manager vs operations manager demographics

Here are the differences between business support managers' and operations managers' demographics:

Business Support ManagerOperations Manager
Average age4444
Gender ratioMale, 48.2% Female, 51.8%Male, 69.4% Female, 30.6%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.1% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between business support manager and operations manager duties and responsibilities

Business support manager example responsibilities.

  • Manage customer's files and create databases using SQL and organize the studio's activities.
  • Manage all procurement transactions including, the administration of orders, deliveries, logistics and complaints.
  • Manage a team of four and hold matrix leadership responsibility for specialists assign to particular technical areas for business continuity projects.
  • Provide financial analysis on impacts from project portfolio to operating budget and forecast.
  • Define roles and responsibilities within SharePoint.
  • Administer and maintain departmental SharePoint site.
  • Show more

Operations manager example responsibilities.

  • Manage and lead operations that include performance management, organizational development, employment compliance, employee relations, payroll management.
  • Manage 2HVAC system retrofit replacement teams.
  • Manage all invoices, A/P, A/R and other accounting duties.
  • Manage computer operation teams supporting propriety and DoD programs at the Lewisville site.
  • Manage 45 person division and day to day operations of scheduling, communications, A/R, A/P and customer care.
  • Manage the export booking and documentation department ensuring smooth on-time delivery.
  • Show more

Business support manager vs operations manager skills

Common business support manager skills
  • Process Improvement, 9%
  • Project Management, 8%
  • Business Continuity, 7%
  • Business Support, 7%
  • Administrative Functions, 6%
  • Governance, 6%
Common operations manager skills
  • Customer Service, 23%
  • Logistics, 7%
  • Continuous Improvement, 6%
  • Payroll, 5%
  • Project Management, 4%
  • Process Improvement, 4%

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