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Business support specialist education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a business support specialist. Business support specialists usually study business, marketing, or accounting. 61% of business support specialists hold a bachelor's degree, and 20% hold an associate degree. We analyzed 1,568 real business support specialist resumes to see exactly what business support specialist education sections show.

The most common colleges for business support specialists are the University of Phoenix and the University of Phoenix.

There are also many online business support specialist courses to help get the education required to be a business support specialist.

There are certain business support specialist certifications that you should consider. These business support specialist certifications include Certified Medical Office Manager (CMOM) and Certified Professional - Human Resource (IPMA-CP).

What education do you need to become a business support specialist?

What degree do you need to be a business support specialist?

The most common degree for business support specialists is bachelor's degree, with 61% of business support specialists earning that degree. The second and third most common degree levels are associate degree degree at 20% and associate degree degree at 8%.
  • Bachelor's, 61%
  • Associate, 20%
  • Master's, 8%
  • High School Diploma, 6%
  • Other Degrees, 5%

What should I major in to become a business support specialist?

You should major in business to become a business support specialist. 39% of business support specialists major in business. Other common majors for a business support specialist include marketing and accounting.

Most common colleges for business support specialists

Business support specialists often get their degrees at University of Phoenix, DeVry University, and Indiana University - Purdue University Indianapolis. Here are the most common colleges for business support specialists in the US based on their resumes.
Business support specialist common collegePercentages
University of Phoenix19.51%
DeVry University8.13%
Indiana University - Purdue University Indianapolis5.69%
Western Washington University4.88%
University of North Texas4.88%

Best majors for business support specialists

RankMajorPercentages
1Business39.5%
2Marketing6.3%
3Accounting5.3%
4Computer Science5.0%
5Finance4.1%

Best colleges for business support specialists

The best colleges for business support specialists are Stanford University, Northwestern University, and University of Pennsylvania.

A business support specialist with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for business support specialists. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become business support specialists.

1. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

4. Maine Maritime Academy

Castine, ME • Private

In-state tuition

$13,478

Enrollment

979

5. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

8. Villanova University

Villanova, PA • Private

In-state tuition

$53,308

Enrollment

6,819

9. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Enrollment

30,018

10. Bentley University

Waltham, MA • Private

In-state tuition

$49,880

Enrollment

4,177

20 best online courses for business support specialists

Advertising disclosure

1. Create Customer Support Data with Google Sheets

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By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to...

2. Introduction to Technical Support

coursera

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

3. Introduction to Business Support System - BSS

udemy
4.5
(319)

Learn about business support system employed in telecom domain...

4. Customer Service & Support For Customer Service Executives

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4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

5. Customer Service, Customer Support, And Customer Experience

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4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

6. IT Support Technical Skills Helpdesk

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4.7
(1,561)

Hands-on Technical skills for IT Support Learners...

7. IT Support Technical Skills Bootcamp

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4.5
(1,653)

Hands-on Technical skills for IT Support Professionals...

8. Business Process Mapping

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4.3
(288)

The complete guide to map any business process...

9. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

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4.2
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Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

10. Business Communication Skills: Handling Clients & Customers

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Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

11. Business Analyst: Project Management Techniques and Tools

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Learn project management techniques to increase your project success rate as a Business Analyst!...

12. Start Improving Customer Service

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

13. Human Resources (HR) as a Business Partner

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4.1
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This course provides valuable information on how Human Resource Business Partnering (HRBP) operates in practice...

14. IT & Technical Support Guide to Helpdesk, Desktop & Servers

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4.2
(1,138)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

15. Plan the Project as a Business Analyst - IIBA Endorsed

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4.6
(2,860)

Increase your value as a Business Analyst by learning how to plan projects successfully without a Project Manager...

16. Project Charter Specialist (Accredited) Project Management

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4.6
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What is Project Charter? Components? Template? Example? Document Project Charter? Project Charter Specialist Earn PDUs...

17. Business Analysis and Project Delivery

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4
(342)

Fundamentals of Business Analysis...

18. MBA -The Business fundamentals + 30 hrs of business concepts

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4.6
(673)

+ 30 hrs , This MBA course is designed to enhance your Business knowledge & learn the foundation concepts of businesses...

19. Operations Management A-Z: Business Processes and Systems

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4.6
(4,741)

Operations Management: Supply Chain & Business Processes in Industry for Manufacturing and Services Organizations...

20. Lean BPM - Lean Business Process Management Change Skills

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4.5
(553)

Lean BPM - learn how to use lean business management techniques to reduce waste and improve your business efficiency...

Top 10 most affordable universities for business support specialists

The most affordable schools for business support specialists are SUNY Farmingdale, california state university - bakersfield, and baruch college of the city university of new york.

If the best universities for business support specialists are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for business support specialists.

1. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

4. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

5. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

6. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

7. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

8. USF Sarasota-Manatee

Sarasota, FL • Private

In-state tuition

$5,587

Cost of attendance

13,043

9. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Cost of attendance

22,990

10. Clayton State University

Morrow, GA • Private

In-state tuition

$5,419

Cost of attendance

17,697

Top 10 hardest universities to get into for business support specialists

The hardest universities for business support specialists to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for business support specialists are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for business support specialists based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

4. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

5. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

6. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

7. Villanova University

Villanova, PA • Private

Admissions rate

29%

SAT average

1,407

8. Bentley University

Waltham, MA • Private

Admissions rate

43%

SAT average

1,338

9. SUNY at Binghamton

Vestal, NY • Private

Admissions rate

40%

SAT average

1,376

10. Brandeis University

Waltham, MA • Private

Admissions rate

31%

SAT average

1,398

Top 10 easy-to-apply-to universities for business support specialists

The easiest schools for business support specialists to get into are Oklahoma Wesleyan University, notre dame de namur university, and holy names university.

Some schools are much easier to get into. If you want to start your career as a business support specialist without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for business support specialists.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. Notre Dame de Namur University

Belmont, CA • Private

Admissions rate

82%

SAT average

983

3. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

4. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

5. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

6. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

7. Life University

Marietta, GA • Private

Admissions rate

94%

SAT average

979

8. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

9. Presentation College

Aberdeen, SD • Private

Admissions rate

97%

SAT average

1,050

10. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

Average business support specialist salary by education level

According to our data, business support specialists with a Master's degree earn the highest average salary, at $74,859 annually. Business support specialists with a Doctorate degree earn an average annual salary of $68,864.
Business support specialist education levelBusiness support specialist salary
Master's Degree$74,859
High School Diploma or Less$47,731
Bachelor's Degree$58,193
Doctorate Degree$68,864
Some College/ Associate Degree$49,622

Business support specialist education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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