What does a business systems consultant do?
A business systems consultant is responsible for evaluating operational processes, identifying inconsistencies and lapses, and adjusting system plans to meet client requirements and business objectives. Business systems consultants conduct audits, including the applications and equipment used to support the operations, and facilitate process training improvements to maximize productivity and minimize the project's complexity. They also identify business opportunities out of projects, generating more resources for revenues, and attracting potential clients for business partnerships that would promote the company's image to the market.
Business systems consultant responsibilities
Here are examples of responsibilities from real business systems consultant resumes:
- Manage requirements and scheduling for the application through JIRA.
- Manage divisional application change management requests with peer treasury management applications to ensure efficient coordinate production installs and BCP initiatives.
- Create the detailed technical requirement documents for ETL.
- Create web base application prototype using Dreamweaver 3 and HTML.
- Used Visio to create process modeling for existing and new processes.
- Participate in sprint planning, daily scrum meetings, and daily stand-up.
- Set up JIRA tasks for development staff to for enhancements and business deliveries.
- Engage in daily scrum meetings with weekly sprints while implementing the agile methodology.
- Perform requirement analysis, go through all the use cases and workflows using Visio.
- Work with training team to train end users and troubleshoot install changes as needed.
- Assist with CRM call report/contact/activity analysis & design & testing through the entire release cycle.
- Spearhead development projects with global cross-functional teams by directing project activities through SDLC phases in various capacities.
- Construct and maintain HTML customer websites for group insurance clients to display customize information on the client's plan.
- Involve in the SDLC including requirements gathering, designing, developing, testing, and release to the working environment.
- Operate and troubleshoot graphics and desktop publishing applications.
Business systems consultant skills and personality traits
We calculated that 15% of Business Systems Consultants are proficient in Business Systems, Project Management, and Technical Processes. They’re also known for soft skills such as Creativity, Analytical skills, and Communication skills.
We break down the percentage of Business Systems Consultants that have these skills listed on their resume here:
- Business Systems, 15%
Worked with small to mid-sized companies to improve their business systems by evaluating existing systems and making recommendations for improvements.
- Project Management, 6%
Project Leader - conducted requirements/needs analysis, system development, project management, and quality assurance, leading four-person technical team.
- Technical Processes, 5%
Analyze Privileged Access Remediation business and technical processes and makes course corrections where necessary.
- Business Problems, 4%
Collaborated with stakeholders to identify and document needs and expectations of business problems to be solved with automated systems.
- Data Analysis, 4%
Interact with lead support personnel in the requirement definition, reporting, data analysis and information management.
- Process Improvement, 4%
Seek out innovations in process improvement, better utilization of resources, product enhancements, improved communications and faster issue resolution.
"business systems," "project management," and "technical processes" are among the most common skills that business systems consultants use at work. You can find even more business systems consultant responsibilities below, including:
Creativity. The most essential soft skill for a business systems consultant to carry out their responsibilities is creativity. This skill is important for the role because "because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important." Additionally, a business systems consultant resume shows how their duties depend on creativity: "utilized carrier portals, sharepoint, tangoe and a host of other data resources to research branch inventory. "
Analytical skills. Another essential skill to perform business systems consultant duties is analytical skills. Business systems consultants responsibilities require that "analysts must interpret complex information from various sources and decide the best way to move forward on a project." Business systems consultants also use analytical skills in their role according to a real resume snippet: "managed sharepoint for a software asset project and developed a database for reporting on a software asset management license project. "
Communication skills. This is an important skill for business systems consultants to perform their duties. For an example of how business systems consultant responsibilities depend on this skill, consider that "analysts work as a go-between with management and the it department and must explain complex issues in a way that both will understand." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a business systems consultant: "gathered and reviewed communication e-mails from vendors and build milestone on sharepoint site for tracking and reporting. ".
The three companies that hire the most business systems consultants are:
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Compare different business systems consultants
Business systems consultant vs. Business process analyst
The business process analysts are responsible for producing, managing, and enhancing business processes to improve business performance using data. They gather, analyze, and transcribe information about internal processes to obtain a comprehensive picture of the company's internal workings. Their responsibilities include developing strategies, identifying the needs of the user, and communicating compound data in a comprehensible way. Also, they identify, implement, and assess business metrics that are essential to the end-users. Additionally, they may act as consultants to project teams providing them with recommendations for product or service improvement.
There are some key differences in the responsibilities of each position. For example, business systems consultant responsibilities require skills like "business systems," "technical processes," "business problems," and "technical organization." Meanwhile a typical business process analyst has skills in areas such as "subject matter experts," "customer service," "continuous improvement," and "lean six sigma." This difference in skills reveals the differences in what each career does.
Business process analysts really shine in the manufacturing industry with an average salary of $92,966. Comparatively, business systems consultants tend to make the most money in the pharmaceutical industry with an average salary of $120,433.The education levels that business process analysts earn slightly differ from business systems consultants. In particular, business process analysts are 0.9% more likely to graduate with a Master's Degree than a business systems consultant. Additionally, they're 0.2% more likely to earn a Doctoral Degree.Business systems consultant vs. Lead business analyst
A lead business analyst utilizes data and analytical skills to plan, develop, and implement business systems and operations to help a company attain its short and long-term goals. Their duties focus on conducting market research and assessments, gathering and analyzing data, studying consumers and competitors in the industry, and identifying the strengths and weaknesses in existing systems. They also conduct risk assessments, create business models and forecasts, and identify solutions against potential or existing issues. Additionally, through their research findings, they develop recommendations in adherence to company standards and regulations.
Each career also uses different skills, according to real business systems consultant resumes. While business systems consultant responsibilities can utilize skills like "business systems," "technical processes," "business problems," and "technical organization," lead business analysts use skills like "business stakeholders," "client facing," "qa," and "provide management."
On average, lead business analysts earn a higher salary than business systems consultants. Some industries support higher salaries in each profession. Interestingly enough, lead business analysts earn the most pay in the finance industry with an average salary of $113,483. Whereas business systems consultants have higher pay in the pharmaceutical industry, with an average salary of $120,433.In general, lead business analysts achieve higher levels of education than business systems consultants. They're 6.8% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for business systems consultants in the next 3-5 years?
Rebecca Sarver
Lecturer in Human Services Studies, Elmira College
Business systems consultant vs. Technical consultant
A technical consultant is an individual who provides technical support and performs troubleshooting functions for the company's product or application. A consultant should be highly knowledgeable about the product or application so that he/she can assist users and clients with whatever issues they may be facing. A bachelor's degree is required to work as a technical consultant, particularly a degree in Computer Science or Engineering. Also, a consultant should conduct training sessions and therefore, must possess excellent communication skills.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a business systems consultant is likely to be skilled in "business systems," "technical processes," "business problems," and "data analysis," while a typical technical consultant is skilled in "database," "customer service," "c #," and "client facing."
Technical consultants earn the best pay in the professional industry, where they command an average salary of $99,121. Business systems consultants earn the highest pay from the pharmaceutical industry, with an average salary of $120,433.Most technical consultants achieve a similar degree level compared to business systems consultants. For example, they're 2.9% less likely to graduate with a Master's Degree, and 1.2% less likely to earn a Doctoral Degree.Business systems consultant vs. Systems analyst
A systems analyst is responsible for monitoring the effectiveness of technology systems and analyzing its efficiency for business operations and clients' needs. Systems analysts create specific modifications to operating systems and help design solutions and processes. Other tasks include managing the system's workflow, diagnosing and detecting malfunctions, performing troubleshooting, and assisting clients' with their concerns. A systems analyst must have excellent command with programming languages and the knowledge with the technology industry to understand systems' complexities and processes.
Types of business systems consultant
Updated January 8, 2025
