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Become A Business Systems Manager

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Working As A Business Systems Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $117,689

    Average Salary

What Does A Business Systems Manager Do At Abbvie

* Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
* Leads teams consisting of other functional groups within the AbbVie IT organization to establish technical strategies and the tactical plans to be positioned for the current and future needs of the business.
* Evaluates application system needs across multiple systems and develops corresponding application and logical data architectures and standards.
* Provides strategic consultancy support to clients, Senior Application Technical Specialists and other technical architects in all aspects of enabling technologies to meet business needs.
* Provides expertise on application architecture design or improvement.
* Considers the performance impact of the architecture.
* Collaborates with hardware, network and database architects to research new technologies and make recommendations to management on these new technologies at AbbVie.
* Facilitates the purchase and introduction of new technologies.
* Communicates and educates the technical and business communities on current architectures and technologies and industry trends.
* Performs technical oversight of implementation projects to assure alignment with architecture and technology standards.
* Collaborates with the hardware, network and database architects in application design and implementation

What Does A Business Systems Manager Do At Cedars-Sinai

* Project Management Focus)-
* Manages the implementation and support of Business and Administrative Systems projects using standard project management methodologies across all components of the project management lifecycle.
* Ensures that all project tasks are assigned appropriately to all team members.
* Has overall responsibility for status reporting, requirements gathering, scoping, vendor research, project planning, project documentation, resource planning, impact analysis, and project budgeting.
* Portfolio Management Focus)-
* Manages a large portfolio of projects throughout the project lifecycle and within scope, schedule, and budget.
* Works collaboratively with all team members to assign tasks, provide oversight and provide second level support.
* Proactively evaluates all new releases and functionality of applications in project portfolio on a quarterly basis at minimum.
* Analytics)
* Synthesizes process and requirements analysis including process mapping through flowcharts, documenting current and future states, requirements elicitation, stakeholder analysis, and specification gathering on complex projects.
* In addition, synthesizes data to complete gap analysis and provide associated recommendations.
* Change Management)
* Provides recommendations for user adoption and transition strategies.
* Implements and evaluates change management strategies.
* Provides oversight to all team members to deliver on identified strategies.
* Subject Matter Expertise)
* Able to manage a team with an expert level of applications/systems understanding, and applies expertise to meet customer goals and outcomes.
* Demonstrates a combination of high level and advanced level expertise of business and administrative systems to help guide EIS team and business stakeholders on their utilization.
* Operational Expertise)
* Applies comprehensive understanding of business operations, processes and workflows with the ability to accurately document, discuss and identify dependencies with project team members and stake holders.
* Synthesizes operations and project interdependencies and applies recommendations.
* Technical Capabilities)
* Proactively promotes and adheres to EIS standards/protocols (e.g. change control process, incident management, support documentation).
* Demonstrates expert understanding of all aspects of IT, including systems, applications, operations, and support.
* Vendor Management)
* Serves as the primary point of contact for vendor support assistance during the project lifecycle as well as in resolving issues with vendor.
* Performs annual evaluation of support contract and service level agreement.
* Ensures that vendors are adhering to the terms of the contract.
* Manages relationship and works with external vendors.
* Executive Communication)
* Provides clear and organized project status reporting to all stakeholders.
* Coordinates team members to gather information and prepare organized, consistent and accurate status reporting.
* Escalates issues appropriately through the chain of command.
* Strategy Setting)
* Leads strategic discussions by proactively identifying options with the associated pros and cons with EIS team members and others.
* Participate in the development and documentation of EIS Strategies and Plans as a member of the EIS Management Team.
* Provides management with translation of the strategic plan to the tactical/functional plan.
* Recruiting)
* Participates in new employee interviews and the on boarding process as needed.
* Actively contributes improvements to the on-boarding processes to retain new employees.
* Develops evaluation criteria of junior team members.
* Works closely with HR on the recruitment process.
* Staff Development)
* Takes the initiative to continuously self-development and seek opportunities to advance within enterprise information systems.
* Demonstrates a good understanding of career path and training goals.
* Assigned to lead and mentor other staff.
* Establishes the career paths of other staff, coaches and develops staff and ensures career path is utilized.
* Budgeting)
* Creates and maintains all Business and Administrative Systems project portfolio budgets.
* Proactively escalates budget issues to management.
* Assist with annual capital and operational budgeting process.
* Collaboration)
* Drive collaboration among EIS and business customers to ensure cross-functional communication in support of business needs.
* Build and manage effective internal and external partnerships to ensure clarity and consistent commitment to the delivery of business systems solutions.
* Collaborate with business units to support the development and review of business plans and their capital budget.
* Assist business owners in the development and validation of their IT Business Continuity Plans.
* Meet regularly with business management and systems users to assess and review their satisfaction with EIS services and performance against SLA’s; project priorities and status; Applications systems support; Applications and IT computing infrastructure; Systems access issues; and issues management and prioritization.
* Other duties as assigned

What Does A Business Systems Manager Do At Thermo Fisher Scientific

* Promote a learning organization that embraces continuous improvement and leverages the talent of the organization to execute the strategy and achieve its business and financial objectives.
* Provide ongoing PPI support to multiple teams and/or PPI Process Managers as directed.
* Execute at the appropriate levels using strategy deployment, Parent A3s, Project A3s and TTI Bowlers.
* Responsible for facilitating/enabling the implementation of the PPI Business System across the region, division and functions.
* Lead/work with functional teams to streamline processes to improve the customer experience, enable profitable growth and become more efficient.
* Provide support to develop lean expertise and capability within the organization at all levels.
* Cultivate a culture of continuous improvement to improve KPIs, in the areas of customer, finance, people and quality.
* Execute and mature KPI Leadership and the Lean Management System (tiered daily management systems, gemba walks, and leader standard work) and other coaching tools to transform the culture.
* Provides PPI Business System Program support through project traceability, pipeline building and productivity tracking and reporting.
* Utilize consistent tools and templates and other governance mechanisms as needed.
* Improve the decision-making model and problem solving capabilities within high performance teams to increase autonomy and the pace of change.
* Work with the expanded team to develop/promote/standardize the PPI Business System further

What Does A Business Systems Manager Do At Fresenius Medical Care North America

* Work on various projects where SFDC is identified as the core application platform.
* Enhance and customize existing Salesforce software environments, to improve system processes, user experience and deliver incremental value to the company through new, efficient processes.
* Align with Fresenius IT strategic direction for near term and long-term goals.
* years of Salesforce.com Service Cloud, Sales Cloud, Marketing Cloud experience.
* Familiarity with both Classic and Lightning Experience implementations of SFDC.
* years’ experience in the identification of business requirements, functional design, process design, prototyping, testing, training, and defining support procedures.
* years’ experience in managing external vendors engaged to provide technical solutions.
* Experience in functional and technical roles for a full lifecycle SFDC implementations and integrating Salesforce.com with 3rd party solutions.
* Customer Service process knowledge methodologies in the Life Sciences Industry, Pharma, Biotech, Medical Devices, and Healthcare.
* Experience working with Computer validation team to develop Installation and Production qualification documents and assist in testing.
* Familiarity with SAP, Pharmacy systems, Apttus and Veeva platforms
* Ability to manage multiple task assignments and work in an environment with tight time constraints, deadlines.
* Strong oral and written communication skills.
* PMP certification or equivalent.
* Manage projects in the execution of identified software technology solutions.
* Complete project level performance reviews as well as participate in the completion of annual performance reviews for employees.
* Acts as a liaison between the business and other external business partners to manage the coordination of configuration, development of business process, enhancements, and stabilization of business systems.
* Responsible for configuration of system solutions, development, training and maintenance across all application areas.
* Interface with all levels of users to assist in defining and implementing business process requirements.
* Responsible for compliance with relevant regulatory bodies in the execution of software projects and related business processes.
* In addition, assists in managing the creation of policies and procedures for the business to meet these standards.
* Research and determine best business practices to meet the goals and objectives of the business utilizing available operational and financial systems and company resources.
* Manage task schedules and issue status reports.
* Support the business in the development of system reports to manage and measure the business processes.
* Validate and document configuration, enhancements, and development.
* Influence other functional areas of the business to achieve business objectives.
* Facilitates meetings to resolve issues/problems.
* Establish, negotiate, and implement third Party IT Agreements for outsourced Infrastructure and Applications Support, along with vendor management.
* Create and manages detailed project plans used to drive successful project completion.
* Design, develop and implement a self-service information delivery model using portal.
* Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
* Assist with various projects as assigned by a direct supervisor.
* Other duties as assigned

What Does A Business Systems Manager Do At Iridium Satellite LLC

* Change management, the ability to work effectively and drive alignment in a fast and dynamic environment through strong communication and empowerment is required.
* Demonstrated knowledge and expertise in bridging technical and business disciplines, evaluating and determining appropriate risks is required.
* Working experience in vendor management is required.
* Working experience with Billing, ERP, CRM systems and concepts from major vendors (Oracle, SAP, Microsoft, Ericsson) is required.
* Working experience with Enterprise Applications including architecture, implementation, and operations management is required.
* Working experience with agile-based Software Development Life Cycle frameworks is required.
* Strong understanding of Cloud-based Computing Platform services and offerings such as MS Azure, AWS, and Google Cloud.
* Strong understanding of Process Improvement and Quality Management frameworks.
* Strong understanding of IT General Controls and Revenue Assurance best practices.
* Strongly familiar with Payments and Collections systems and functional concepts.
* Working experience in Business Intelligence and BigData is a plus.
* Experience as a developer in Oracle PL/SQL, Java, RESTful, SOAP, XML, mySQL, Linux/Unix, Microsoft Visual Basic, SharePoint 360, Microsoft Flow, HTML, Node, or JavaScript is a plus.
* Experience with development/project collaboration tools such as JIRA, Microsoft Project/Sharepoint, or Microsoft Visual Studio is a plus.
* Up to 30% of travel internationally is required

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How To Become A Business Systems Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.


Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.


Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Business Systems Manager jobs

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Business Systems Manager Career Paths

Business Systems Manager

Business Systems Manager Demographics


  • Male

  • Female

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • Japanese

  • Mandarin

  • Portuguese

  • Filipino

  • Vietnamese

  • German

  • Romanian

  • Dutch

  • Carrier

  • Tagalog

  • Cantonese

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Business Systems Manager

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Real Business Systems Manager Salaries

Job Title Company Location Start Date Salary
Business Systems Manager SRS Consulting Inc. Fremont, CA Feb 06, 2015 $183,000
Business Systems Manager (Americas) Wood MacKenzie Houston, TX Oct 27, 2014 $171,000 -
Manager, Business Systems Paypal, Inc. San Jose, CA Aug 31, 2015 $165,000
Manager, Business Systems Paypal, Inc. San Jose, CA Sep 07, 2015 $165,000
Manager, Business Systems Paypal, Inc. San Jose, CA Aug 17, 2016 $164,382 -
Business Systems Manager Zynga, Inc. San Francisco, CA Mar 11, 2015 $155,000
Business Systems Manager Neophotonics Corporation San Jose, CA Nov 02, 2015 $151,500
Business Systems Manager Phonak LLC Warrenville, IL Jun 15, 2013 $148,190
Manager, Business Systems Neophotonics Corporation San Jose, CA Nov 02, 2012 $147,500
Manager, Business Systems 3 EBAY Inc. San Jose, CA Jun 11, 2015 $146,696
AVP-Business Systems Manager Moody's Shared Services, Inc. New York, NY Jan 11, 2015 $145,600
Senior Business Systems Manager Nvidia Corporation Santa Clara, CA Mar 28, 2016 $145,350 -
Manager, Business Systems Neophotonics Corporation San Jose, CA Dec 06, 2011 $144,560
Business Process & System Manager Fitbit, Inc. San Francisco, CA Dec 28, 2015 $143,395
Business Applications and Systems Manager SONY Electronics, Inc. San Diego, CA Mar 27, 2010 $127,513
Manager Business Systems HSBC Bank USA, N.A. Salinas, CA Oct 07, 2010 $126,708
AVP-Business Systems Manager Moody's Shared Services, Inc. New York, NY Sep 01, 2014 $126,500
Business Systems Manager Cypress Semiconductor Corporation San Jose, CA Jan 06, 2010 $125,939
Manager, Business Systems (Sap/Plm) Sloan Global Holdings, LLC Franklin Park, IL Feb 29, 2016 $125,000
Manager Business Systems Geokinetics Inc. Houston, TX Sep 24, 2015 $125,000
Business Systems Manager The Gymboree Corporation San Francisco, CA Apr 15, 2013 $124,987 -
Manager, Business Systems Caremark, LLC Sanford, FL Nov 23, 2015 $111,509 -
Manager, Business Systems Greystar Management Services, LP Charleston, SC Aug 08, 2016 $111,363 -
Business Systems Manager Celanese Corporation Dallas, TX Dec 12, 2010 $110,548
Manager, Business Systems Levi Strauss & Co. San Francisco, CA Feb 21, 2011 $110,361
Business Systems Manager Links Snacks, Inc. Minong, WI Dec 22, 2013 $110,045
Manager, Crane Business System Crane Co. Williston, SC Sep 14, 2013 $110,000
Crane Business System Manager Crane Co. Los Angeles, CA Sep 14, 2013 $110,000

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Top Skills for A Business Systems Manager


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Top Business Systems Manager Skills

  1. Business Systems
  2. Financial
  3. ERP
You can check out examples of real life uses of top skills on resumes here:
  • Communicate the overall vision of Business Systems business strategies to the user community in the form of project/business plans.
  • Improved financial system at the local business unit by working as a liaison between end users and IT group.
  • Helped lead the successful two year enterprise wide JD Edwards 9.1 implementation in January 2015.
  • Implement automated systems designed to support the company's business processes, procedures, and controls.
  • Develop key performance measures for individuals and teams for project management, incident management, service and 360 reviews.

Top Business Systems Manager Employers

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