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Business team leader skills for your resume and career

Updated January 8, 2025
7 min read
Quoted experts
Bernie Cerasaro,
Andreas Udbye Ph.D.
Below we've compiled a list of the most critical business team leader skills. We ranked the top skills for business team leaders based on the percentage of resumes they appeared on. For example, 10.3% of business team leader resumes contained project management as a skill. Continue reading to find out what skills a business team leader needs to be successful in the workplace.

15 business team leader skills for your resume and career

1. Project Management

Here's how business team leaders use project management:
  • Analyzed issues impacting project goals; provided recommendations and solutions to the Project Management Office to minimize or eliminate costly consequences.
  • Incorporated corporate software development, and project management methodologies within internal EDI group using existing change management methodology.

2. Direct Reports

Here's how business team leaders use direct reports:
  • Managed 2 direct reports responsible for all domestic product management functions and 3 dotted-line reports for International businesses.
  • Lead 9 Direct Reports working with business Customers who generate annual sales revenue up to $30 million.

3. Customer Satisfaction

Here's how business team leaders use customer satisfaction:
  • Devised and Implemented Six Sigma procedures and processes to improve overall product quality, resulting in improved reliability and customer satisfaction.
  • Planned and executed employer workshops and events to provide current and relevant information to area employers resulting in increased customer satisfaction.

4. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how business team leaders use continuous improvement:
  • Directed move from manufacturing cell to lean assembly line ensuring quality product was produced as well as implementing continuous improvement.
  • Interpreted team trending analysis reporting for continuous improvement and meeting key performance indicators.

5. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how business team leaders use business development:
  • Execute all aspects of business development for manufacturer including marketing plans, plan-o-grams, category management.
  • Facilitated client networking forums that fostered business development and created cross-sales opportunities within client network.

6. Data Analysis

Here's how business team leaders use data analysis:
  • Perform ongoing quality assurance monitoring and data analysis to help identify trends and coach to same.
  • Performed data analysis, profiling and mapping for source to target data translation within EDW.

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7. Process Improvement

Here's how business team leaders use process improvement:
  • Help in identifying opportunities for process improvements, cost savings and efficiency improvements using standard implementation methodology and tools.
  • Created a Process Improvement Initiative presentation to improve inquiry accuracy for the National Account Division.

8. Performance Management

Here's how business team leaders use performance management:
  • Provided daily coaching to employees, performance management, training, motivation, employee recognition and handled escalated service issues.
  • Maintained accountability for the training, development and performance management of theteam members.

9. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how business team leaders use business process:
  • Identify opportunities to improve system functionality and business processes, and coordinate business process analysis, design and deployment.
  • Coordinated and conducted global workshops and presentations to validate manufacturing business process and solutions with the end user community.

10. Cash Management

Here's how business team leaders use cash management:
  • Cash Management with respect to project site expenses, employee reimbursements in terms of cash spent on site consumables etc.

11. SME

The term ‘small and medium-sized enterprises' is meant to describe businesses of varied sizes who fall below certain limits and targets set by various organizations, such as the World Bank and the UN. SMEs, as they are commonly known, are an important part of any economy and generally, in healthy economies, should vastly outnumber other forms of business, such as multi-level corporations, because they collectively employ more people, pay better, and produce more money.

Here's how business team leaders use sme:
  • Acted as a SME and/or Lead for planning, delivery and implementation of continuous improvement projects.
  • Functioned as subject-matter expert (SME) in aviation operations, program management and program analysis.

12. BI

Here's how business team leaders use bi:
  • Led the Master Data Management team and BI Reporting team as part of the Walmart SAP Implementation.
  • Shaped BI survey to gather user feedback and implement solutions such as on-site retraining.

13. Business Plan

Here's how business team leaders use business plan:
  • Designed and coordinated the implementation of the business plan for the region under responsibility including Financial and Commercial planning.
  • Provided monthly quantitative data used by upper management to develop and maintain business plans and processes.

14. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how business team leaders use sigma:
  • Utilized six sigma principles of Voice of the Customer, Critical to Quality flow-down for Vital Variables, and Control Plans.
  • Conducted a Lean Six Sigma project to improve the use of permits for delivering liquid oxygen and nitrogen.

15. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how business team leaders use payroll:
  • Installed applications include Human Resources, Benefits, Organizational Management and Payroll interface to ADP.
  • Assisted small businesses in the development of payroll solutions custom to their business needs.
top-skills

What skills help Business Team Leaders find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on business team leader resumes?

Bernie Cerasaro

Assistant Teaching Professor, Pennsylvania State University - Greater Allegheny

Skills employers would be looking for would be functional skills and interpersonal skills. Functional skills should stand out on a resume and be aligned to the business job in question. For example, if focused on marketing positions, marketing skills such as data analytics, market research, consumer behavior, global marketing, and professional selling skills would be areas for which employers would be looking. If the job market is looking for someone in accounting, then functional skills that would stand out would be intermediate financial accounting skills and courses on taxation and auditing. For those seeking positions in project management or supply chain management, skills that would stand out would encompass subject matter such as project management, portfolio management, operations planning and control, purchasing and materials management, and knowledge of ERP type systems and other business processes.

Skill sets can be enhanced via various types of certification. For example, those interested in accounting might pursue a CPA (Certified Public Accountant) license, which requires 150 credits. As most universities require 120 credits for a bachelor's degree in business, a CPA would require just an additional 30 credits, which students can start accumulating while still at college. Project management certification is also an opportunity to enhance the aforementioned skills and would certainly stand out on an applicant's resume. The Project Management Institute (PMI) promotes PMP certification, which validates that you are highly skilled in soft skills to lead project teams and have the required technical aspects of managing projects. Some universities are working with the PMI to have PMI-approved courses. Approved courses are used toward the PMP training hours required to sit for the exam. For example, Penn State University has received approval for two such courses, Portfolio Management and Organizations and Project Planning and Resource Management.

Due to the high rate of interaction with the global marketplace and the complexity of international business, managers are looking more closely at applicants who have some familiarity with global markets and international culture, such as applicants who may have study abroad experience, traveled internationally, speak a foreign language or have lived or worked in another country.

What soft skills should all business team leaders possess?

Andreas Udbye Ph.D.

Associate Professor, University Of Puget Sound

Collaboration and teamwork skills are crucial, as well as the ability to focus and meet deadlines. Although it is nice to mention that you are a good multi-tasker, most people are these days, and employers seem to like people who can stay the course and complete tasks on time and with high quality. Tenacity and accuracy are other attractive attributes.

What hard/technical skills are most important for business team leaders?

Andreas Udbye Ph.D.

Associate Professor, University Of Puget Sound

Job listings in supply chain management will typically list more technical skills than what can realistically be possessed by one person (SQL, Python, ERP, project management, etc.), but at a minimum, an applicant needs strong spreadsheet skills and at least some exposure to database management.

What business team leader skills would you recommend for someone trying to advance their career?

Dr. Kim RobertsDr. Kim Roberts LinkedIn profile

Professor of Operations Management, Website

Business professionals lead organizations by focused efforts that revolve around products/services, processes, and people. Business professionals work to ensure the firm's products and/or services meet customer expectations, with an eye toward an ever-changing market. They manage processes that produce or support the firm's products. This requires the ability to analyze data to make informed decisions, to drive continuous improvement, and to solve problems through critical thinking. Successful business professionals must also create climates that promote teamwork and foster collaboration.
Do you want to know more?
Read more about what experts have to say about business team leader

List of business team leader skills to add to your resume

Business team leader skills

The most important skills for a business team leader resume and required skills for a business team leader to have include:

  • Project Management
  • Direct Reports
  • Customer Satisfaction
  • Continuous Improvement
  • Business Development
  • Data Analysis
  • Process Improvement
  • Performance Management
  • Business Process
  • Cash Management
  • SME
  • BI
  • Business Plan
  • Sigma
  • Payroll
  • QA
  • Business Analysts
  • A/R
  • Test Scripts
  • Training Materials
  • ERP
  • Medicare
  • Test Cases
  • Medicaid
  • User Acceptance
  • Cost Savings
  • ETL
  • Customer Complaints
  • Customer Support
  • Data Warehousing
  • EHS
  • Management System
  • Performance Reviews
  • Assembly Line
  • Asset Management
  • Windows
  • Project Plan
  • ISO
  • KPI
  • HR
  • SLA
  • Quality Standards
  • UAT
  • SBA
  • Leadership

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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