Business to business sales manager job description

About Us

The Hilton Philadelphia at Penn's Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The Hilton Philadelphia at Penn's Landing's 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.

Description

The Business Travel Sales Manager is responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. We are seeking someone who is comfortable working in a fast-paced environment, is organized and able to multi-task. Specifically, the Sales Manager would be responsible for performing the following tasks to the highest standards:

• Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
• Initiate new sales, prospects and qualifies leads and solicits potential clients
• Host and entertain clients and maintain client accounts
• Conduct property site visits and answer questions
• Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s)
• Develop sales plans and strategies to meet or exceed established revenue and room night goals
• Partner with operations departments to ensure full participation in servicing accounts

Requirements

The Business Travel Sales Manager serving Hilton brands is always working on behalf of our clients and working with other Team Members. To successfully fill this role, the following requirements must be met:

• Bachelor's degree, preferably specializing in Hospitality, Food & Beverage and or equivalent experience is required.
• Must have at least 3-5 years or more years of strong Hotel Sales Management experience.
• Excellent leadership, professionalism, interpersonal and communication skills.
• Committed to delivering high levels of customer service.
• Ability to work well under pressure.
• Experience working with Delphi is a plus.
• High level of IT proficiency.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Individuals may need to sit or stand as needed for an extended period of time
• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
• Proper lifting techniques required
• Exerting up to 50 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects

Other: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move employees from their accustomed shift as business demands.

We are a drug-free workplace; pre-employment drug screen and criminal background required. We participate in Everify. EOE/M/F/D/V

Job Descriptions:

Summary: Originates Small Business Finance products and deposit relationships to drive both core business finance asset and liability growth and non-interest income, through calling on outside lists, calling on internal lists, personally developed centers of influence, personally developed business referrals, and referrals from internal partners. Identifies and creates Small Business Finance sales and marketing strategies. Work closely with the Small Business Credit and Payments Sr. Manger who develops and underwrites the products. Hire, recruit and manage the Business Finance Lending Associates as the department and program grows.

Essential Duties and responsibilities:

+ Originates Business Finance credit and deposit relationships.

+ Develops and implements the departmental business plan based on the Bank's business strategy and sets departmental goals for Business Finance sales, including projected NII (non-interest income) for executive management review and approval. Communicates plan to staff. Monitors and reports results to both staff and management.

+ Develops and implements sales strategies including but not limited to calling on lists, developing referrals through COI, business relationships and branch associates.

+ Manages the Business Finance Sales Department including the potential to grow the sales component into a multi-state function.

+ Increases market share by building new customer relationships and utilizes the Bank's finance products to attract business depositors to a more efficient banking relationship.

+ Provides sales leadership, training and oversight as sales staff is added.

+ Ensures that the department performs as a highly effective and responsive sales and service channel

+ Ensures that the department safeguards customer privacy and the confidentiality of customer information through the implementation and use of all customer protection policies and procedures.

Required Experience:

+ Minimum of 4 years in Merchant Cash Advance (MCA) and/or Small Business lending Sales

+ 1 year of Outbound / list cold calling experience

+ Proven successful track record in outbound Sales and Portfolio Management in either the bank small business lending space or MCA space

+ Strong Pipeline Management and phone skills

+ Ability to possess, develop and maintain High Level business relationships with decision makers to source new and renewal business

+ Ability to coach and train a team on business finance product sales and referral identification

+ Remote Management of a team and sales territory throughout the Chicagoland Area

+ Out of State travel up to 10% of the time

+ Bachelor Degree preferred

+ 1+ years of People / Team Management preferred

+ Ability to travel within Chicagoland and throughout the BankFinancial National Footprint as needed.

Keyword: Business Finance, Small Business Finance, Origination, Business Referrals, Small Business Lending, Small Business Credit, Merchant Cash Advance, Outbound Sales

From: BankFinancial

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

As the Business Travel Sales Manager, you'll consistently provide a high level of exposure of the hotel in major market areas through direct sales solicitation, telephone contact, written communications, and involvement in the community. You'll be the face of Kimpton at the local and regional level.

Some of your responsibilities include:

* Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets.
* Solicit, negotiate and book new and repeat business through various efforts in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.
* Develop and continually enhance relationships with key accounts to maintain high visibility and increase market share.
* Track all sales activities including goal-to-current production status using Delphi.
* Conduct telephone prospect calling on a myriad of pre-selected databases and anything else you can think of to generate more Sales business.
* Conduct sales presentations to clients and ownership verbally and using the latest technology.
* Conduct and build Fam Trips for meeting planners/companies.
* Lead Follow up/ Lead generation.
* Conduct site inspections.
* Travel as needed, to complete personal sales calls and presentations to customers within your discipline/ region and attend trade shows as needed.
* Be nimble, when writing the marketing action plans that you will create and complete, always build creative proposals!
* Negotiate and execute contracts that are fair and profitable.

What You Bring

* 2+ years sales management experience preferably in business travel market or/and 2+ years hotel sales experience in Upscale hotels.
* Bachelor's degree in Hospitality/Tourism Management, Business, or related field of study is preferred.
* Proven successful selling and negotiation skills, including prospecting are required.
* Knowledge of Delphi is a plus.
* The ideal candidate must also possess excellent organization, task management, and verbal/written communication skills.
* Motivation and ability to identify new business opportunities and maintain a high regard for customer loyalty is essential!
* A successful candidate will be comfortable in a high-energy, service-oriented environment and be able to manage multiple functions and priorities.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.