Integrating process, strategy, technology, and information to reduce cost, increase productivity, improve profit and shareholder value is the responsibility of a business transformation consultant. You must be a good observer to identify issues with productivity and provide solutions to improve them. Your job requires you to give excellent customer service by developing strategies to improve customer satisfaction, like using feedback and reviews. The core of your job is to develop ways to reduce operational costs and incorporate them into the business. You must be mindful of the reputation of the company you are working for; thus, improving and transforming different areas of the business must be your priority.
Other duties include developing and improving customer relationships, improving pricing strategies, retention levels, and improving the relationship with stakeholders to improve competitive edge. As a business transformation analyst, you must possess interpersonal, communication, and analytical skills. The average salary of a business transformation consultant annually is $103,000. However, you will only get this with the minimum of a bachelor's degree in Business, Marketing, or other related disciplines.