- Develops strategies for infrastructure level recommendations surrounding improving processes, efficiency, and practices within clinic operations.
- Assists in the setup of new clinics and services as well as oversees the transition of clinic workflows from affiliating practices as we migrate to a standard operating model.
- Facilitates workshops and change initiatives to simulate and test improvements and communicate changes and/or develop training to the impacted staff roles and functions.
- Functions independently to identify and analyze performance metrics and coordinates with clinic managers to align improvement strategies to the strategic and operational plans of the various ambulatory departments and clinics. Coordinates efforts with Revenue Cycle, Patient Access, ITS, and other departments to assure operational processes align with larger system goals, processes, and initiatives.
At Cottage Health, we are proud of our generous Total Rewards package. We offer benefit programs that help us hire the best people.
Our benefits program is called Choices...for Health...for Wealth...for Life. We take great pride in continuously evaluating our Choices program to offer the most competitive benefits in the health care industry. We offer employees excellent traditional benefit plans like medical, dental, life insurance, and disability coverage, along with a leading-edge Wellness Program of health improvement opportunities. The program provides tools that allow you to bring the same attention to your health that Cottage Health does to the health of our patients.
QUALIFICATIONS:
LEVEL OF EDUCATION
Minimum: A Baccalaureate degree from an accredited college or university or eight (8) years of applicable and progressively responsible work experience.
Preferred: Master's degree
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum: Epic ambulatory experience.
Preferred: Epic Certification; Formal training in project management and process improvement methodologies; and/or additional certification in LEAN or Six Sigma
TECHNICAL REQUIREMENTS
Minimum: Knowledge and experience with a range of process improvement methodologies; ability to facilitate group and end-user process mapping and redesign efforts. Comfort with the interrelationship between healthcare IT and operational workflows in the clinical setting.
Preferred: Experience in an organization using an Epic EMR
YEARS OF RELATED WORK EXPERIENCE
Minimum: Five (5) years of experience in ambulatory care operations and/or consulting with operations leaders in different ambulatory clinical care environments. Demonstrated success with process improvement, project management and workflow redesign.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.