Businessolver jobs

About the Role The successful Client Services Benefit Specialist "Champion" will need to be a passionate individual with a strong drive to deliver delight to our clients. In this role, you'll make sure that every interaction with Businessolver is a model of service, with warmth, charm, and efficiency. We want clients to fall in love with our system and Businessolver in general. That's where you come in. Responsibilities * Ensure positive client experiences through high quality service and communication * Respond to inquiries from clients and internal partners within expected time frames, providing regular updates to the client through resolution * Complete risk mitigation reporting including audits, team activity and case manager reporting * Manage client deliverables, track progress and complete assigned work through company planning tools * Maintain accountability for inbound and outbound files * Maintain carrier and client SFTP setup and completion of updates as needed * Daily review of incoming data files, and carrier discrepancy reporting * Execution of client specific process and procedure * Function as the primary point of communication for our Carrier partners * Working with Carriers on ongoing file updates and requests * Communicate updates to Client Services and technical partners as required * Identify root cause of any systemic issues Qualifications * Bachelor's Degree or equivalent experience Required Skills * Minimum of 2 years' experience focused on employee benefits and/or benefits administration * Strong Excel skills (VLOOKUP, convert to CSV, concatenation & pivot tables) * Tech savvy - must have a comfort level with learning, utilizing & communicating technology * Ideal candidates will possess a background utilizing benefit administration systems or other Human Capital Management platforms (HCM) * Experience with carrier files (or EDI in general) is also ideal * Demonstrated ability to partner with other Businessolver functional areas to deliver a seamless experience for the customer * High comfort level interacting with external clients and resolving conflicts * Natural ability to build and maintain relationships as well as being a natural collaborator and team player * Keen attention to detail - you must pay crazy attention and have a relentless focus on QUALITY!!! * Ability to maintain grace under pressure - especially during the busy season Pay range and compensation package This is an hourly role and the pay range for this position is $16.50 to $25.85 per hour* (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). *Up to roughly $53,000 per year based on 2,080 hours worked in a calendar year. #LI-DNI

Join Businessolver, where we redefine excellence in benefits administration and client service. The successful Client Services Benefits Analyst "Champion" will need to be a passionate individual with a strong drive to deliver delight to our clients. In this role, you'll make sure that every interaction with Businessolver is a model of service, with warmth, charm, and efficiency. We want clients to fall in love with our system and Businessolver in general. That's where you come in. The Gig: * Ensure positive client experiences through high quality service and communication * Respond to shared inbox inquiries from clients and internal partners within expected time frames, providing regular updates to the client through resolution * Review and work all open cases for clients * Run and work full and quick audit reports to ensure all member records are accurate and transactions have been processed correctly, resulting in accurate coverage * Manage client deliverables, track progress and complete assigned work through company planning tools * Maintain accountability for inbound and outbound files. * Maintain carrier and client SFTP setup and completion of updates as needed * Daily review of incoming data files, and carrier discrepancy reporting * Execution of client specific process and procedure * Complete risk mitigation reporting to include audits, team activity and case manager reports * Communicate daily to alert team of issues or red flags with client data or files, reviewing warnings, errors and file failures during daily stand-up and identifying team members responsible for resolution * Working with Carriers on ongoing file updates and requests * Function as the primary point of communication for our Carrier partners * Communicate updates to Client Services and technical partners as required * Identify root cause of any systemic issues What You Need to Make the Cut: * Minimum of 2 years' experience focused on employee benefits and/or benefits administration * Bachelor's Degree or equivalent experience * Strong Excel skills (VLOOKUP, convert to CSV, concatenation & pivot tables) * Tech savvy - must have a comfort level with learning and utilizing new technology * Ideal candidates will possess a background heavy with utilizing benefit administration systems or other Human Capital Management platforms (HCM) * Experience with HRIS and/or HCM system administration and configuration is a homerun!!! * Experience with carrier files (or EDI in general) is also ideal * Excellent communication skills (especially related to technology), both written and verbal, with the ability to self-manage and manage multiple priorities * Demonstrated ability to partner with other Businessolver functional areas to deliver a seamless experience for the customer * High comfort level interacting with external clients and the ability to resolve conflicts (with both internal and external partners) * Natural ability to build and maintain relationships as well as being a natural collaborator and team player * Keen attention to detail - you must pay crazy attention and have a relentless focus on QUALITY!!! * Ability to maintain grace under pressure - especially during the busy season The pay range for this position is $16.50 to $25.85 per hour (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). #LI-HH1

The Product Manager is responsible for driving development by identifying potential products, conducting market research, generating requirements, determining specifications, outlining delivery timetables, and deploying time-integrated plans for product introduction. This role is responsible for developing marketing strategies for multiple agile teams. The Gig: * Determine customers' needs and desires by specifying the research needed to obtain market information. * Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product enhancements. * Assess market competition by comparing the company's product to competitors' products. * Provide source data for product line communications by defining product marketing communication objectives. * Obtain product market share by working with sales leadership to develop product sales strategies. * Assess product market data by calling on clients and evaluating sales call results. * Provide information for management by preparing short-term and long-term product sales forecasts and special reports and analyses, answering questions and requests. * Bring new products to market by analyzing proposed product requirements and product development programs, preparing return-on-investment analyses, and establishing time schedules with development teams. * Introduce and market new products by developing time-integrated plans with sales, marketing, and operations. * Assist in recommendations for product pricing by utilizing market research data, reviewing development costs, and anticipating volume. * Complete operational requirements by scheduling and assigning employees and following up on work results. * Maintain professional and technical knowledge by attending educational workshops, review professional publications, establish personal networks and participate in professional societies. * Contribute to team effort by accomplishing related results as needed. * May perform other duties as assigned. What You Need to Make the Cut: * 1-3+ years Product Management experience. * Product Management and/or Product Owner experience in software implementation projects. * Experience working in multiple phases of SDLC methodologies with software support tools. Preferred Qualifications: * Bachelor's Degree preferred (Business, MIS, Computer Science or a related field). * Agile experience is strongly preferred. * Basic SQL experience preferred * Experience in the Consumer Directed Benefit or Financial Services industry preferred. Experience with benefits administration technology preferred. The pay range for this position is $83,600 to $131,000 per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). Other Compensation: This role will be eligible to participate in the bonus plan.

Businessolver is seeking an exceptional Market Sales Leader with deep expertise in consumer spending accounts (e.g., FSA, HSA, commuter benefits, lifestyle accounts) to drive aggressive growth and deliver highly competitive sales goals. This role focuses on selling into our largest prospective client space for MyChoice Accounts (MCA) and expanding our portfolio with stand-alone clients and integrated solutions. The ideal candidate will have proven experience in the consumer accounts space, strong knowledge of the competitive landscape, and the ability to manage the full sales cycle-from sourcing qualified leads to closing high-value deals. Success in this role requires building relationships with brokers, advisors, and leveraging existing networks to penetrate organizations with 8,000+ employee lives. Key Responsibilities * Demonstrate MCA platform capabilities, highlighting unique features for spending accounts. * Engage channel partners (brokers, advisors) to build strategic relationships and drive pipeline growth. * Target organizations with 8,000+ employee lives for stand-alone and integrated MCA solutions. * Execute a consultative sales strategy tailored to consumer spending accounts. * Build and maintain a robust pipeline to exceed revenue expectations. * Collaborate closely with sales support and marketing teams to optimize campaigns. * Track activities with precision and maintain detailed CRM records. * Prepare action plans and schedules to identify targets and forecast opportunities. * Follow up on leads and referrals from field activity and partner networks. * Deliver status reports on activity, closings, and goal adherence. * Represent Businessolver at industry events (seminars, trade shows) to promote MCA solutions. Qualifications * Bachelor's Degree strongly preferred. * 7+ years of experience selling technology solutions to large organizations (8,000+ lives). * Direct experience with consumer spending accounts (FSA, HSA, commuter, lifestyle) required. * Strong preference for background in Benefits Administration or Human Capital Management (HCM). * Proven ability to execute a thorough sales discovery process and deliver tailored solutions. * Experience working with health benefit brokers and consultants strongly preferred. * Exceptional presentation, persuasion, and relationship-building skills. * Ability to travel as needed. * Channel sales experience is a plus. The expected total compensation for this role, with on-target earnings (OTE), is up to $400K per year, with the ability to over-achieve on quota. The base pay range for this position is $145K to $160K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

We are seeking a highly motivated, organized and professional individual to act as a Strategic Advisor in our innovative sales process. In this role, you will help determine the overall strategic, operational and technical scope of new business opportunities with customers and prospects. The Gig: * Partner with our sales consultants to present and demonstrate product and solutions. * Conduct discovery sessions and lead conversations with prospects and clients to better understand their procedures, challenges and needs. * Work with product marketing to identify sales opportunities and create sales strategies for target markets. * Work with Revenue Operations to align on pricing strategies * Configure and lead product and solution demos via web and face to face onsite meetings. * Support RFP processes, identify product scope, identify scope requirements and potential product gaps * Continuous learning and development focused on product, technical and presentation skills. * Deal strategy and alignment with prospects and sales consultants on services and products needed. * Serve as the conduit to successful transition a new client to the implementation process * Support of Operations throughout the implementation process. * Support the client contracting process What You Need To Make The Cut: * Competitive nature, ability to thrive in a fast-paced environment * Excellent time management, communication and organizational skills * Ability to strongly communicate deep technical information to audiences in a way that it is easily understood. * Ability to work under pressure and with deadlines * 5-7 Years of related professional experience in the benefits or technology industry * Candidates with a bachelor's degree strongly preferred * Life and Health Insurance licenses a plus * Ability to learn new technology * Some travel required The expected total compensation for this role, with on-target earnings (OTE), is up to $132K per year, with the ability to over-achieve on quota. The base pay range for this position is 92K to 115K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

Business Solver is seeking an UX Designer who will be a major contributor to the development and optimization of our digital platforms. We are looking for someone with the ability to design frictionless digital experiences to empower health benefits literacy and utilization. This position will be responsible for facilitating, generating, and executing great digital user experiences for our clients. Core skills: * Experience with adapting their design process without compromising on quality partnering with Product Managers, Architects, and Development Managers * Integrate user feedback and business requirements into ongoing product experience updates. * Be proactive in planning for visual, UX, and research needs. * Polished in presenting and communicating thinking/work to senior leaders. * Ability to break down ambiguous asks and translate features into clear user experience outcomes. Essential Duties: * Skilled in asking questions and getting into deep discussion with subject matter experts. * Strong ability to gather and document UX requirements in the form of process maps, user journey maps, interaction requirements and other deliverables. * Solid understanding of user experience design principles with the ability to address complex design problems and provide sound design solutions. * Responsible for design deliverables concepts, wireframes, interactive prototypes, design rationale, and specifications. * Craft user experiences, alongside key product stakeholders, with high-level models/diagrams of how the system needs to support the user experience requirements, detailed experience storyboards and customer journey maps, flow diagrams, and interactive prototypes to effectively communicate interaction and design ideas. * May perform other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. * Bachelor's degree in design or equivalent practical experience. * 5 years of relevant industry experience. * Experience collaborating with a team of Designers, Researchers, Engineers, Content Strategists, and Product Managers throughout the design process; creating user flows, wireframes, and building user interface mockups and prototypes. * Experience designing across multiple platforms (desktop web, mobile, chat, etc.). * A portfolio that demonstrates interaction design evolution to solve problems from low to high fidelity. Good understanding of how their work has impacted business results. * Ability to gain a deep understanding of a complex domain and interaction design intuitive solutions for challenging problems. * Ability to lead and ideate products from scratch and improve features, all with a user-centered design process. * Ability to identify edge cases, validation rules, accessibility (WCAG 2.2), and metrics (task completion, time-on-task, error rate) Preferred qualifications: * Extensive experience with Figma, interaction design and prototyping software. * Experience in complex domains, financial software or B2B solutions * Skills in communicating and influencing product design strategy. * Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to interaction design for platforms such as desktop and mobile. Working Conditions and Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Usual office environment with frequent sitting, walking, and standing. Frequent use of eye, hand, and finger coordination enabling the use of office machinery. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone. The pay range for this position is $59K to $92K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). This role is eligible to participate in the annual bonus incentive plan.

We're growing and looking for a detail-driven, process-minded Business Analyst to join our Business Operations team. This role is critical to enhancing the quality and consistency of our work through rigorous review programs and operational controls. You'll be a key player in driving continuous improvement, ensuring compliance, and elevating our service delivery. The Gig: * Lead and manage quality assurance initiatives across Business Operations. * Design, test, and refine frameworks for quality review and control programs. * Conduct complex recurring quality audits and controls. * Gather and analyze functional and data requirements to support quality initiatives. * Facilitate discovery sessions and document findings with internal stakeholders. * Collaborate across departments to ensure alignment and timely execution. * Identify gaps and escalate deficiencies in quality programs and propose updates and strategies for mitigation. * Drive process standardization and improvement efforts through creative problem solving and efficiency tool implementation (ie. VBA, SQL, etc) * Own the end-to-end lifecycle of assigned work, from intake to resolution. * Support data analysis and research efforts across departments related to quality and control initiatives. * Maintain confidentiality and uphold company standards. * Other duties as assigned. What you need to make the cut: * Bachelor's degree in Business Systems, Finance, Accounting, or related field (preferred). * 2+ years of operations experience in benefits administration operations, HRIS, payroll, or insurance required. * Proven expertise in internal audit methodologies and operational control design. * Lean Six Sigma or similar methodology experience a plus. * Strong background in process review and risk identification. * Advanced proficiency in Microsoft Excel (pivot tables, lookups, nested functions, advanced functions). * Exceptional time management and organizational skills with the ability to manage conflicting priorities. * Strong critical thinking and problem-solving abilities. * Excellent communication and stakeholder engagement skills. * Project management experience is a plus. The pay range for this position is 45K to 71K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). This role is eligible to participate in the annual bonus incentive plan.

Our team is looking for a creative and detail-oriented digital designer with a strong foundation in visual storytelling and brand execution. The ideal candidate is passionate about design and thrives in a fast-paced, collaborative environment where they can bring ideas to life through compelling digital and visual assets. You know how to manage multiple projects, think strategically, and contribute cross-functionally to support B2B sales efforts. Most importantly, you have a keen eye for design and a desire to be part of a team that drives business growth through impactful visual experiences. The Gig: * Responsible for packaging a consistent buyer's journey by developing and delivering strategic designs aligning the prospect + Businessolver * Driving partnership with sales, product solutions and resources available ensuring that Benefitsolver is showcasing the latest and greatest; new product enhancements and incorporating that into the sales process. * Know the buyer of your segment and be customer obsessed in creating a virtual or in-person connection through our experience in the sales process * Create consistency in a "Branded" best practice for Prospect & client sites/digital decks, ability to customize and nurture opportunities throughout cycle. * Work closely and collaboratively with the Revenue Marketing Managers and Sales Design & Experience Leaders to execute strategic marketing initiatives to drive business growth * Function as a strategic partner for sales, evaluating deals and looking for opportunities to increase consistency in marketing engagement and the buyer journey while also increasing upsell opportunities * Execute the visual brand and product experience for delivery in the sales process for every opportunity in your segment, including client upsell, cross-sell, and renewals, etc. * Evaluate trends, assess new data and keep up-to-date with the latest creative design & visual brand techniques, strong focus on digital trends. * Collaborate with product marketing, strategic advisors and sales consultants to ensure the right solutions are brought forward and presented during opportunities. * Present new ideas to the team What you need to make the cut: * Bachelor's Degree * 3-5 years of creative design and marketing experience * Basic knowledge of Hubspot, Ceros, Adobe Creative Suite or comparable marketing software experience. * Landing page and email template creation experience. * Proficient in Microsoft Office Suite * Experience with logistics and project management * Creative problem-solver who can execute with pristine detail * Must possess exceptional organization skills * Operate under pressure and meet deadlines * Customer-service orientation * Strong collaboration and project management skills - an ability to work effectively with different people within an organization (technical, salespeople, executives) * Excellent verbal and written communication skills, with exceptional interpersonal skills * Highly organized with excellent attention to detail * Must be comfortable being a self-starter, working independently, and creating concrete plans with input from a variety of sources The pay range for this position is $45k to $71k annually (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).

This is a 100% work-from-home opportunity! NOW OFFERING A $10K Sign-on Bonus for Candidates Who Apply Prior to 12/31/2025*. * Selected candidates must have a start date within Q1 of 2026. Join Businessolver, where we redefine excellence in benefits administration and client service. We're looking for a Client Services Lead with a strong background in account management to be the driving force behind our MEGA client relationships. You'll be the everyday hero, ensuring our largest clients receive the Businessolver experience with a seriously delightful touch. If you're a passionate professional who thrives on delivering exceptional service, we want you on our team! The Gig: * Act as the primary liaison between our largest, most complex clients and production teams, ensuring clear communication of goals, objectives, and timelines. * Conduct and manage client calls and provide comprehensive new client administrator training. * Maintain all client documentation, including Standard Operating Procedures and process-related materials. * Stay updated on product releases, updates, and system functionalities through ongoing educational opportunities. * Collaborate with clients on product updates and provide consultation as needed, partnering closely with the Client Success Leader. * Deliver clear communication on system functionalities, industry news, project initiatives, and resolution activities. * Drive continuous improvement in service delivery across all teams to maintain high-quality service standards. * Coordinate Annual Enrollment activities and proactively engage clients and internal teams on any open items. * Participate in sales finalist meetings and assist the sales team during prospect visits and services presentations. * Identify trends and training needs in partnership with internal teams, providing support and expertise to the Service Center team. * Above all, ensure our clients love us... a lot! What You Need to Make the Cut: * Preferably a college degree (or equivalent). * 10+ years of experience working directly with large, complex clients in the employee benefits/benefit administration industry. * Strong project management experience, especially with technology projects, is highly advantageous. * In-depth understanding of benefit administration and employee benefit programs, and their industry impact. * Comfortable with technology and adept at navigating systems. * Ability to troubleshoot issues and navigate Human Capital Management and/or Benefits Administration Systems. * Experience with Human Resources and HRIS/payroll systems is beneficial. * Excellent relationship management, project management, and analytical skills. * Ability to lead client meetings, deliver presentations, and build strong relationships. * Proven ability to communicate and collaborate across functional areas to ensure a seamless customer experience. * Resilience under pressure, particularly during busy periods, with a knack for bringing order to chaos. * Resourceful problem solver, adept at finding solutions collaboratively. * Tech-savvy with a willingness to learn new technology and effectively communicate technical concepts to clients. * Availability to travel up to 10%.

The BCP Lead is a strategic leader responsible for cultivating and managing carrier and vendor partnerships to ensure the delivery of client-elected coverages. This role is a key influencer and decision-maker who is pivotal in driving innovation, solving complex challenges, and advancing Businessolver's mission and vision through scalable, value-added partnerships for clients. The ideal candidate is a seasoned professional with deep industry expertise, strong project leadership, and the ability to influence change across diverse stakeholders. and advancing Businessolver's mission and vision through scalable, value-added partnerships for clients. Key Responsibilities: * Lead strategic initiatives to ensure seamless delivery of client-elected benefits coverages. * Cultivate and manage relationships with carriers and vendors to optimize service delivery and partnership value. * Serve as a trusted advisor to clients, providing guidance and solutions that enhance satisfaction and retention. * Influence cross-functional teams and stakeholders to drive innovation and continuous improvement. * Identify and resolve complex client and vendor challenges with agility and strategic foresight. * Represent Businessolver's values and vision in all client and partner interactions. Essential Duties: Strategic Leadership and Growth * Champion Businessolver's mission, vision Champion Businessolver's mission, vision, and values, fostering a collaborative team environment. * Develop and maintain trusted strategic partnerships with carriers, vendors, clients, and internal teams. * Act as a key influencer and change agent, empowered to make decisions that enhance value for partners and clients. * Stay current on industry trends and technology to inform strategic integrations and innovations. Partner and Client Engagement and Support * Lead recurring meetings and project sessions with partners, clients, and internal teams; own agendas, facilitate discussions, and ensure documentation. * Resolve client escalations related to partner services in collaboration with internal and external stakeholders. * Align partner and client engagement strategies with organizational goals through cross-functional collaboration. * Support placement and renewal of Voluntary Benefits coverage for Agency clients. * Facilitate quarterly stewardship meetings to review plan performance and engagement. * Serve as a key point of contact for client inquiries and partner coordination. Performance Management and Continuous Improvement * Identify and implement process improvements to enhance efficiency and service quality. * Provide executive-level guidance to partners on service models and integration standards. * Review partner performance using scorecards, KPIs, and ROI data; lead improvement discussions. * Analyze operational trends and provide feedback and recommendations. Training and Expertise Development * Serve as a subject matter expert for internal teams on partner services, pricing, and integrations. * Facilitate training sessions for sales consultants, strategic advisors, and client services. * Provide coaching and performance feedback to direct reports, fostering professional growth. Adaptability and Ethics * Fulfill additional duties as assigned, demonstrating flexibility and responsiveness. * Uphold organizational policies and maintain the highest ethical standard. Qualifications: * Education:Bachelor's (or equivalent) degree required; Master's preferred. Focus in Business, Project Management, Technology, or related field. * Experience: 8+ years in client and partner management, enterprise integrations, or strategic relationship roles within HRIS, payroll, benefits administration, carrier systems, or brokerage. * Remote Work:Proven ability to lead initiatives in a fully remote environment. * Organizational Skills: Strong ownership of projects with demonstrated success in cross-functional leadership. * Communication: Exceptional verbal and written communication skills; adept at stakeholder engagement and meeting facilitation. * Change Management: Skilled in leading through change, managing ambiguity, and driving stakeholder engagement. * Independence: Executive presence with the ability to influence without direct authority. * Professionalism: Effective collaboration across technical, sales, and executive teams. * Technical Proficiency: Proficient in Microsoft Office (especially Excel), Salesforce, and familiar with XML, EDI, and data mapping tools. * Travel: Willingness to travel up to 30%. The pay range for this position is 99K to 124K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). This role is eligible to participate in the annual bonus incentive plan.

The Onboarding Data Integrations Analyst works with project teams to implement data files for new client configurations. These integrations fall across one or more of the following areas: inbound HRIS census and benefits conversion data; outbound payroll deduction instruction files and reconciliation back feed files; ad hoc inbound/outbound integrations for supplemental integrations like wellness, 401k, reporting, and various needs. This is a fast-paced environment, with multiple coincident projects. We are a "workspace anywhere" company. The Gig: * Manage all phases of new data exchange development, including documenting, updating, and communicating business requirements, executing file configuration, overseeing testing, and ensuring on-time launch. * Communicate with clients and vendors for requirements gathering and analysis. * Coordinate with project team members to understand client-specific benefits structure, file layouts, field mappings, and profiles. * Create detailed documentation and configuration of files, including secure file transfer setup and testing. * Coordinate with client and vendor contacts for meetings, specifications layout, and testing. * Work with the project manager to maintain project tracking documentation and status reports. * Act as the primary liaison between internal and external parties to document all requirements for data exchange specifications across assigned clients/vendors. * Utilize industry file formats. * Employ tools such as JavaScript/XML/XLS, Beyond Compare, SQL, and Access. * Provide peer assistance on quality assurance, defect tracking, and resolution. * Participate in status discussions and raise risks as needed. * Own the transition process from onboarding to ongoing, steady-state operations, including documentation, detailed discussions, and issue resolution. What you need to make the cut: * 4+ years as an administrative outsourcing analyst or equivalent; programming/coding experience in SaaS is a plus. * Experience in administrative outsourcing analysis or similar; programming/coding in SaaS is a plus. * Experience with various payroll platforms is ideal * Understanding of payroll file formats. * Proficiency in XML/XSL as well as strong Excel skills. * Excellent organizational skills and ability to coordinate with internal business partners. * Ability to work independently with minimal guidance while managing multiple client assignments with overlapping timelines. * Strong critical thinking and problem-solving skills; detail-oriented with high accuracy and follow-through. * Aptitude for working with large data sets and recognizing patterns. * Ability to facilitate meetings with clients and vendors, capturing documentation and identifying action items. * Participation in cross-functional projects. * BS preferred, ideally in Business, Computer Science, or a related field but not required. The pay range for this position is 70K to 97K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). This role is eligible to participate in the annual bonus incentive plan. #LI-DNI

This position has a starting salary range of $75,000 - $90,000. Paycom provides employees health insurance at an employee cost of $1 per-pay-period, a 401(k) plan with company match, available flexible spending accounts, $50,000 basic life and AD&D, paid vacation, holidays and sick leave (compliant with the CO Healthy Families and Workplaces Act), employee stock purchase plan, paid family leave, and many other available benefits. Application Due Date: 12/31/2025 The Talent Acquisition Recruiter is a dynamic, adaptable, and organized recruiter focusing on the active candidate pool who helps screen, recruit and hire exceptional talent for the Paycom team. The recruiter has a basic knowledge of the business, policies and technology of Paycom and specializes in matching the right person for the right position within the company. The recruiter is goal driven and has a sales and service mentality. **RESPONSIBILITIES** + Responsible for following the defined processes around screening, movement and dispositioning of an approximately 80/20 active vs. passive applicant pipeline + Maintaining a high degree of professionalism and confidentiality with candidates throughout the hiring process and afterwards + Communicating effectively with all individuals in the hiring process as instructed by the Team Lead and at times supporting the senior level recruiters + Regularly manage pipeline activity and maintain data integrity while proactively sharing data-centric updates with internal stakeholders + Daily using internal ATS, job boards and tools to find active candidates available in the market place, tool examples include LinkedIn, Indeed, CareerBuilder, etc.... + Following the end-to-end recruitment process for hiring across assigned Paycom departments, ensuring a smooth and positive candidate experience + Under the direction of the Team Lead partner with recruiting leaders and hiring managers to understand hiring needs and goals, and to execute a custom hiring strategy + Helping the recruiting team meet and exceed goals while building additional sourcing and recruiting skills and tactics to identify talent with the support of the Team Lead **Qualifications** **Education/Certification:** + **Bachelor's degree** **Experience:** + **Screening, recruiting, or talent acquisition experience or proof of leadership/ management experience or working in a metrics-driven environment.** + **Must be able to handle high-volume, fast-pace, and a collaborative environment under direct supervision** **Skills/Abilities:** + **Proficient in Microsoft office** + **Ability to handle high-volume, fast-pace, and a collaborative environment under direct supervision** **PREFERRED QUALIFICATIONS** **Experience:** + **Global recruitment and requisition management** **Skills/Abilities:** + **Confidence in dealing with people both face-to-face and over the phone** + **Exceptional verbal and written communication ability** + **Time management** + **Ability to effectively use persuasive communication skills** **_Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:_** **_paycom.com/careers/eeoc_**

If you have 1-2 years' experience in inside sales, business development, recruitment or lead generation, we would love to hear from you. The Gig: * Prospect, educate, qualify, and develop Target Accounts to create sales-ready leads and opportunities. * Utilize a variety of tools for discovery, research, and initiation of outbound calling and email campaigns to Target Accounts. * Research executive contact information for target prospects using Google, LinkedIn, Zoom Info, Salesforce, and other related software & services. * Consistently and continuously generate a high volume of prospect engagement activity by following a defined research, profiling and prospecting strategy. * Relevantly, clearly, and concisely communicate general product value and marketplace differentiation to buyer personas of all types. * Nurture prospects along the buyer's journey. Achieve front-end sales KPI quotas to progress prospects from identification to qualification. * Efficiently and effectively counter top of the funnel objections, prospecting, cold calling, as well as have excellent interpersonal and technical skills. * Schedule business appointments on sales consultant's calendar after qualifying prospects and logging activities in Salesforce. * Proactively establish relationships with internal sales teams. What you need to make the cut: * Bachelor's degree and a minimum of 1 year of experience in business development, inside sales, lead generation or recruitment. * Strong communications skills. Able to concisely articulate verbal & written messages derived from provided sales training on sales process, sales messaging, and unique differentiators. * Strong discovery and active listening skills required. * Experience with Salesforce or related CRM and LinkedIn strongly preferred. * Comfort level with prospecting and "cold calling" potential clients and customers (through multiple channels: voice, e-mail, social media etc.) * Proven success setting appointments with the C-Suite, VPs, Directors, and other key decision makers. * Continuous Learning - Actively identify new areas for learning; regularly create and take advantage of learning opportunities; apply newly gained knowledge and skill on the job to enhance productivity and performance. * Highly accountable, no drama and committed to doing whatever it takes to achieve desired results. The expected total compensation for this role, with on-target earnings (OTE), is 86K+ per year…with the ability to over-achieve on quota. The pay range for this position is $26.44 to $29.00 per hour (roughly the equivalent of 55K to 60K per year based on a forty hour work week). Pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Businessolver is seeking a Test Engineer I to join our Quality Engineering team full-time and fully remote! In this role you will document test scenarios, automate test cases, and learn to develop solutions that improve our test automation framework. A typical day might include reviewing automation runs and addressing failures, documenting test cases to cover a new product or feature and creating new automated test cases. As a member of a scrum team, your collaboration and contribution to the team will be critical to our success. The Gig: * Document new and maintain existing Test Cases using Xray Test Management * Develop new and maintain existing Cucumber Test Scripts to sustain >80% automated test coverage * Extend test coverage by documenting and automating test cases from production bugs * Analyze Runlists to identify long running steps or processes that can be tuned and optimized * Participate in Test Case design and Test Planning discussions to maximize quality thinking and test coverage * Participate as a member of a Scrum Team, holding yourself and your team mates accountable to commitments and daily progress * Work through technical challenges with appropriate level of urgency * Collaborate with team mates to stay aligned on sprint goals and maintain steady flow of work (keep your goals clear and yourself unblocked) * Work with Software Engineers across scrum teams to maintain consistent Test Engineering practices * Perform manual testing as needed * Use software design principals to create maintainable and solid UI test scripts * Evangelize quality and test automation, and support your team in these areas * Estimate work and maintain predictable throughput toward sprint goals * Work in a highly interactive Agile team, applying quality standards and processes to enable high quality feature delivery incrementally * Proactively identify opportunities to improve and simplify the test automation framework * Integrate test automation with and maintain continuous integration and delivery across the environments What you need to make the cut: * BS in Computer Science OR * 1-2 years experience Automating Tests for a SaaS product * Basic understanding of Software as a Service * Strong understanding of testing and quality practices such as Test Case documentation, Test Plans, Acceptance Testing, Regression Testing, * Test Coverage, Defect Detection * Exposure to development and testing tools such as Xray, HP Quality center, TestRail, Eclipse IDE, Gitlab, Selenium, Postman and SoapUI * Basic understanding of programming and scripting languages such as Java, XML, HTML, CSS, Javascript and Cucumber (Gherkin). * Experience documenting and tracking project work within ALM tools such as Jira and Confluence. * Experience working on a team of 5 or more software and test engineers * Basic knowledge of Distributed Version Control Systems such as Git. * Experience using Linux * Experience with benefits administration a plus * Ability to balance priorities and manage time effectively * Effective oral and written communication skills * Experience using MS Tools such as Teams, Word, Outlook, Sharepoint, PPT, etc. * Keen attention to detail * Strong sense of ownership and personal accountability * Follows tasks through to completion * Experience with AWS, docker, Jest, SQL, and Liquibase a plus * Ability to troubleshoot failing tests to determine root cause * Experience scoping, estimating and tracking test automation work * Understanding of Agile and CI/CD practices The pay range for this position is $45,200 to $70,750 per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). This role is eligible to participate in the bonus incentive plan.

As a Financial Analyst, you will be fulfilling a critical position within the Finance organization. Partnering closely with internal resources to synthesize complex financial and operational information. We're looking for a systems-savvy analyst who will assist in rigorous modeling with crisp storytelling and disciplined data hygiene. If you enjoy analyzing financial data, working with driver-based models, pressure-testing scenarios, and partnering cross-functionally to turn variance into action, we'd love to hear from you. The Gig * You will be a subject matter expert on expense and headcount for designated functions. * You will prepare monthly and quarterly reporting, including variance, headcount, and expense trends and communicate findings to leadership. * You will be an active participant in quarterly forecasts and annual planning processes. * You will conduct deep dive analysis into business lines to understand their drivers and potential levers to enhance financial performance. * You will identify, interpret, and present key performance insights to manager and leadership including recommended meansures on how to improve results. * You will build financial discipline by proactively communicating financial/operating guidelines and driving accoutnability through analytical and decision support to business partners. What you need to make the cut * 1-3 years in FP&A/Strategic Finance within SaaS or tech-enabled services, including hands-on driver-based modeling and variance analysis. * Meticulous, accurate, organized, and ability to manage multiple projects at the same time. * Advanced Excel modeling skills with analytical aptitude. Experience with EPM (Adaptive/Anaplan) is a plus. * Clear communicator who distills complex analytics into simple options and actions. * Bachelor's in Finance, Business, Economics, Accounting, or related. The pay range for this position is $53k - $83K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).

The successful candidate must be able to lead a team of sales consultants focused on acquisition of new clients and upselling of current clients. The role includes coaching, influencing, and supporting the life cycle of a sales opportunity - from sourcing techniques, helping qualify leads to pitching. Once the business is secured you will help lead the strategy and work closely with the implementation team to guide the deal through to close. You will need to be able to teach how to leverage market research & analysis to evaluate the market for Businessolver & develop a winning go to market strategy. The Gig: Excels at coaching teams on the following: * TEAM LEADERSHIP - Lead, manage and mentor sales team, fostering motivation, building diverse and inclusive environments, and ensuring high performance * Build relationships with clients, internal stakeholders and partners and actively develop a robust pipeline of prospects * Partner with Sales Support staff and the Marketing team and successfully collaborate with all internal departments on all aspects of client facing activities and deal pursuits * Work with their assigned internal Business Development Resource to create and execute an efficient and effective territory plan * Identify opportunities with existing clients and prospects to cross-sell other complimentary solutions within the Businessolver portfolio of products Additional Core Responsibilities: * Understand & communicate benefits outsourcing strategy including industry trends, plan design, consumer benefits, benefits administration, and SaaS platform solutions * Provide clear and concise feedback to the product, marketing, and leadership teams about trends in the market and client needs * Prepare action plans and schedules to identify specific targets and generate contract projections and forecasts * Prepare accurate forecasts on a Monthly, Quarterly, and Annual Basis * Work with sales operations to ensure we are leveraging the right data and derived insights to define market opportunity * Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals * Identify and travel to marketing events such as seminars, trade shows, and telemarketing events What you need to make the cut: * 10+ years of experience leading a sales organization * Knowledge of sales promotion techniques...this is normally acquired through a combination of the completion of a bachelor's degree and sales experience * Minimum of 5 years' experience selling to large and complex entities * We are open to experience in both the Private & Public sectors (both is ideal) * Proven ability to persuade and influence others consistently * Strong interpersonal and communication skills * Travel required * Relationship building experience necessary The expected total compensation for this role, with on-target earnings (OTE), is $340K to $400K per year, with the ability to over-achieve on quota. The base pay range for this position is 170K to 200K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).

Are you an enthusiastic, passionate leader who is thoughtful, strategic and flexible enough to build a team just like you? If that's you, you'll be supervising all aspects of Member Services in a manner that results in client delight. The catch? You can't compromise company standards for quality. Ideally, you'll have a few years of experience managing a service/operations environment under your belt. Is that you? Check out the Gig below to find out more! The Gig: * Supervise a team of Member Advocates (phone agents) and Processors focusing on daily operations to include staffing, problem resolution, reporting and quality assurance * Assist in the hiring, training and development of all new team members * Handle and resolve escalated caller inquiries * Assist with inbound and outbound calls during peak times to maintain services levels * Assist with producing reports and providing statistical information to management as requested * Conduct audits within the team to identify and implement workflow efficiencies * Perform and oversee quality review feedback with team members * Monitor workflow and department processes to improve call handling, system knowledge and communication skills, ensuring quality performance metrics are met * Consult with management to improve effectiveness and efficiency of workflow and communicate trends and escalated issues as appropriate * Ensure that all regulatory requirements are met and comply with internal policies and procedures What you need to possess to make the cut: * 3+ years supervisory experience within Employee Benefits Administration, or related industry (i.e. insurance providers, insurance brokers etc.), required * Bachelor's degree or equivalent * Proven customer service experience with excellent phone etiquette and communication skills * Experience with COBRA Administration, Verification Services, Retiree Services, and Document Fulfillment is ideal * Excellent problem solving skills to resolve client service and departmental issues. * Demonstrated leadership skills with the ability to provide team with a clear sense of direction. * Ability to motivate and coach staff in a team environment * Strong interpersonal and organizational skills to handle multiple tasks * Ability to use Windows and Internet web-browsing applications * Benefit Administration experience / life and health license a plus The pay range for this position is 46K to 65K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). This role is eligible to participate in the annual bonus incentive plan.

At Businessolver you have opportunities for individual development through our common language: Respond Readily. Trust through transparency. Assume positive intent. Be real. Live a growth attitude. Embrace the reverse golden rule. We are currently seeking a Software Engineer I with experience in multiple phases of the software development life cycle and strong JAVA skills. This is a unique opportunity to contribute extensively to the success of a rapidly growing technology company. Businessolver developers create web based solutions within a complex integrated system seen by millions of users. Essential Duties: * Innovative design and analysis of enhancements * Deliver code based on sprint commitments * Actively participate in discussions, coding, and testing. * Develop core web application changes using JAVA and XSL * Present application enhancements to team * Collaborate with Tech Leads to align on design strategy that will achieve business goals of the user story while ensuring technical integrity * Creative thinking and proposing solutions to grow our business by delighting our clients What You Need to Make the Cut: * Degree in Computer Science, CIS, Software Engineering, or related field: * Fresh graduates welcome! * Relevant non-college experience in software development is also highly valued. * Familiarity with building services in a distributed architecture: * Professional, coursework, or project experience is a plus. * Knowledge of Java, SQL, HTML, CSS, and Object-Oriented Programming: * Experience with React, XML, and Relational Databases (Oracle) is a bonus. * Experience with Linux, Git, or other version control systems, and Agile Development Methodology: * Whether through professional work, academic projects, or self-learning, we're interested! * Highly motivated, innovative, self-directed thinker with a willingness to learn and stay up-to-date with current trends: * We value your passion for technology, no matter where you've cultivated it. * Good written and verbal communication skills: * Effective teamwork and clear communication are key, whether you've learned this in school or on the job. * Bonus: Experience with Atlassian tools: * It's a plus if you've dabbled with these, but no worries if not! The pay range for this position is 50K to 90K per year (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). This role is eligible to participate in the annual bonus incentive plan. Interested? Great, we look forward to reviewing your application.

This position is not eligible for sponsorship and Paycom is unable to support a optional or curricular practical training (OPT/CPT) program. Paycom is interested in every qualified candidate who is eligible to work in the United States. Are you prepared to make an impact at a leading S&P 500 software company in the fast-growing $96 billion HR industry? If you are a highly motivated, experienced sales professional who thrives in a fast-paced environment, this could be your career-accelerating opportunity. Successful Paycom Account Executives are confident, adaptable, efficient pros who initiate net new business, close the deal and work directly with each business's C-suite. They enjoy uncapped income potential, generous performance-based rewards such as annual incentive trips and supportive office environments. Are you ready? + $100k salary consisting of $80,000 base pay and $20,000 supplemental pay + uncapped commission + Top-tier sales tools, technology and software solutions + Best-in-class, MBA-level, in-person sales training and development + Unparalleled executive leadership and sales team support + Opportunity to build strong relationships and close deals through face-to-face interactions + Professional career mapping assistance and mentorship programs + President's Club - an annual five-star luxury retreat for top sales performers and a guest + Winners' Circle - monthly events celebrating quota attainment **RESPONSIBILITIES** + Focus on selling new business and exceeding sales goals + Build relationships with decision-makers and C-level executives + Prospect companies with 50+ employees in your geographic territory + Maintain a steady sales pipeline by advancing in-person meetings with prospects + Close new accounts and collect critical items needed for implementation + Support new clients up to go-live date + Maintain expert knowledge of Paycom software through ongoing training + Travel up to 25% - may include overnight on all avenues of transportation (plane, train and/or automobile) + Jump in on additional projects as needed **Benefits to Empower You** + $100K salary and uncapped commission + Transportation allowance + $1-per-pay-period individual health insurance coverage for employees + Paid vacation, sick, bereavement, holiday and personal days + 401(k) with matching + Employee stock purchase program + Financial wellness tools + Paid family leave programs + Pet insurance + Identity theft and privacy protection plan + Legal assistance + Caregiver specialist and family-forming benefits + Mental health and well-being benefits + Award-winning learning and development programs **Qualifications** **Education/Certification:** + **Bachelor's degree (in business or professional selling preferred)** **Experience:** + **Experience in a competitive and fast-paced B2B sales environment with a record of success exceeding goals and metrics, which may be demonstrated through previous B2B full-time work, B2B internships or excelling in collegiate sales competitions** **PREFERRED QUALIFICATIONS** **Experience:** + **Strategic sales and closing experience** + **Experience in B2B sales, handling complex processes and facilitating several touchpoints over multiple channels** **What You Will Bring** + **Proven ability to exceed sales metrics** + **Experience in a structured and fast-paced sales environment** + **Ability to analyze client needs and provide strategic business solutions** + **Solid problem-solving and consultative skills** + **Excellent written and verbal communication** + **Highly self-motivated and results-oriented** + **Strong presentation, organization, multitasking and time management skills** + **Proficiency with Microsoft Office, specifically PowerPoint, Excel and Outlook** **Pay Transparency Statement** **This position has a salary of $100,000 per annum, consisting of $80,000 base pay and $20,000 supplemental pay with an additional uncapped commission plan. Paycom provides employees health insurance at an employee cost of $1 per-pay-period, a 401(k) plan with company match, available flexible spending accounts, $50,000 basic life and AD&D, paid vacation, holidays, and sick leave (compliant with the CO Healthy Families and Workplaces Act), employee stock purchase plan, paid family leave, and many other available benefits.** **Application Due Date: 2/28/2026** **Commitment to a Culture of Belonging** **Our people are our priority. Paycom engages and empowers our employees through a culture steeped in growth and innovation. At Paycom, each team member is equipped with the tools, resources and leadership to become their best selves. This includes our commitment to a culture of belonging. We have zero tolerance for racism, harassment or discrimination. Our teams are encouraged to form deeper relationships with those around them based on mutual respect, dignity and understanding. To help further these goals, we are committed to equal employment opportunity and affirmative action policies.** **PHYSICAL DEMANDS** **The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** **While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.** **WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONS** **The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.** **No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate.** **_Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:_** **_paycom.com/careers/eeoc_**