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  • Senior Data Scientist

    Butcherbox 4.5company rating

    Butcherbox job in Boston, MA

    Who We AreButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our second year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better. That's why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members' doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever. We're working to build a world that's better for all, and we're inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another. We're always looking for outstanding people to join our mission! About The Role We are seeking a Senior Data Scientist to uncover critical member insights from our marketing, operational, and financial data, driving smarter decisions and delivering exceptional offers, products, and services. The primary focus will be statistical analysis, high-quality predictive modeling, and end-to-end development of AI and ML systems integrated with our eCommerce platform, customer portal, and internal applications. Responsibilities •Partner cross-functionally with Marketing, Operations, Product, and Engineering teams to translate business needs into data-driven solutions •Perform advanced analysis and modeling using Python and Spark SQL •Own projects from ideation and stakeholder engagement through production deployment and impact measurement •Provide analytical thought leadership, propose new data experiments, and identify opportunities for measurable impact •Champion data quality, reproducibility, and scalable code using best practices in version control (GitHub) and cloud infrastructure (Azure) •Mentor junior Data Scientists, Data Engineers, and Analytics Engineers to develop their technical and business acumen •Present complex findings and actionable recommendations to diverse audiences, including senior leadership Requirements •7+ years of proven experience solving complex business problems with analytics, statistical analysis, and coding (Python, R, SQL) •Advanced knowledge of statistical modeling: linear/multivariate models, hypothesis testing, time series analysis •Familiarity with causal inference methods: instrumental variables, diff-in-diff, fixed effects regression, synthetic controls, double ML •Track record of delivering robust, production-grade data solutions in a cloud environment •Strong communication skills-able to translate results and recommendations for non-technical stakeholders •Hands-on experience with large datasets, cloud platforms (Azure), and version control (GitHub) •Demonstrated commitment to code quality and reproducible research Preferred Qualifications •Evidence of using analytics to influence business strategy and drive measurable outcomes •Experience solving marketing, subscriber growth, or operational problems in e-commerce or similar domains •Experience in personalization modeling and reinforcement learning •Success mentoring and developing data science talent •Interest in sustainability, food systems, or mission-driven work aligning with ButcherBox values •Ability to commute to Watertown, MA at least once a week$175,000 - $185,000 a year What We OfferOur Values We are a mission-driven company and strive to embody our values in every step of the process. ButcherBox is driven by relentless improvement, accountability, humility, and customer obsession. We want our workplace to be one of growth and learning where everyone can be safe/comfortable to show up as their authentic self to work. Anyone who loves our products and goals is welcome here! We are proud to be an equal opportunity employer aspiring to incite positive change in the pastures, the fulfillment centers, the office, and the world. Benefits•Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits•Financial: 401(k) with generous employer match•Annual bonus based on company performance•Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance•Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp•Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement•Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more ButcherBox is an equal opportunity employer committed to fostering a diverse, inclusive environment at all steps in the hiring process. Every qualified applicant will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are happy provide reasonable accommodations during our hiring process. Please click here if you need to request an accommodation for your interview. ButcherBox does not use artificial intelligence (AI) tools in any part of our hiring process. If you would like more information about how your data is processed, please contact us.
    $107k-150k yearly est. Auto-Apply 2d ago
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  • General Manager

    Taco Bell 4.2company rating

    Boston, MA job

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $45k-60k yearly est. 2h ago
  • Event Assistant

    Major Food Group 3.4company rating

    Boston, MA job

    Job Details Major Food Group is seeking a passionate and motivated Events Assistant to join our Boston team! Major Food Group (the powerhouse restaurant group behind Carbone, THE GRILL, Sadelle's and more) is looking to continue building on their multi-dimensional, immersive concepts that transports their guests to new memorable experiences. We want to "disrupt" traditional hospitality models by taking care of our employees, guests, and our community. RESPONSIBILITIES: * Provide administrative support to the Northeast Events Team, including but not limited to: * Fielding and filtering emails that come into the Boston events inboxes * Inputting leads into our event booking platform * Maintaining the Boston events calendar * Acting as a liaison between the events team and guest relations team * Designing custom client event menus and printed collateral * Updating existing sales collateral as needed * Working on graphic design projects, such as creating and updating event brochures * Maintaining event resources such as contact lists, comp sets and food manuals * Keeping the Boston events office stocked with necessary supplies and maintaining inventory of products * Assist in organizing the logistical details of large scale events, including but not limited to: * Finalizing event details and inputting information into BEOs * Collecting vendor COIs. * Scheduling security, professional movers, etc. * Placing rental orders. * Creating floor plans. * Accepting and tracking event deliveries such as client packages and rentals for events and cross checking invoices for accuracy * Provide onsite support to Boston Event Manager during setup and execution of large scale events * Act as an ambassador to Major Food Group Culture REQUIREMENTS * 1-2 years of relevant work experience, preferably in events or at a high end restaurant or hotel * Bachelor's degree required * Experience in providing administrative support in an office setting * Excellent written and verbal communication skills * Proficient working knowledge of Microsoft office, including Word & Excel * Experience working with TripleSeat a plus * Experience working with Adobe Acrobat & InDesign a plus BENEFITS: * Competitive Salary * Medical/Dental/Vision Insurance with Company subsidy * Growth Opportunities * Progressive Paid Time Off * Parental Leave * Tuition Reimbursement * Generous Dining Allowance * Unlimited Referral Program * TransitChek Discount Equal Employment Opportunity Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer. Compensation Details Compensation: Hourly ($25.00) Benefits & Perks: Vision Insurance, Paid Time Off, Dining Discounts Required Skills Strong Organizational Skills Attention to Detail Ability to Multitask Customer Service Orientation Team Collaboration Problem Solving Skills Time Management Skills Creativity in Design Ability to Work Under Pressure Effective Communication Skills Adaptability to Changing Environments Networking skills event planning skills Logistical Coordination Skills Proficiency in Technology and Software Read more
    $25 hourly 8d ago
  • Warehouse Associate

    Dev 4.2company rating

    Woburn, MA job

    Company DescriptionJobs for Humanity is partnering with Genuine Parts Company to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Genuine Parts Company Job DescriptionFrom automation to inventory management to parts repair and fabrication, Motion's many services are key to keeping our customers' sites running at maximum efficiency. Our employees use their deep knowledge to bring the right solution to any and every application, no matter how challenging.Motion needs a Warehouse Associate to perform all shipping and receiving activity for our Woburn Branch location. This role ensures the customer receives the correct items in a timely manner and all stocked merchandise is properly maintained.At Motion, we believe in taking care of our people and their families by offering flexibility, as well as an excellent benefits package. With options for healthcare coverage, 401(k) with a match, tuition reimbursement, vacation, sick, and holiday pay to name a few.JOB DUTIES Determines which items need to be picked, checked and shipped from sales order. Pulls orders accordingly to the sales order and recheck them to ensure accuracy. Prepares items for delivery to customer. Secures packages to make sure no items are damaged in shipping to customer. Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier. Sorts and places materials or items on racks, shelves, or in bins according to established MINO code organization of products. Ensures if any inventory is damaged or not up to standards to be reported to the warehouse supervisor immediately. Maintains a clean, well-organized, and safe working environment. May deliver items to customers; obtains signature from customer to validate receipt of items. May process counter sales or invoices for customers. May operate a forklift or similar equipment. Performs other duties as assigned. Receives items in the computer system to show which items are available for the customers. EDUCATION & EXPERIENCETypically requires a high school diploma or GED.KNOWLEDGE, SKILLS, ABILITIES Basic math and reading comprehension skills. Basic computer skills. PHYSICAL DEMANDS:Must be able to move up to 100 lbs and lift up to 50 lbs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $29k-37k yearly est. 60d+ ago
  • Comfort Advisor/Salesperson

    RCL Mechanical 4.8company rating

    Raynham, MA job

    RCL Mechanical is seeking a high-energy and results-driven HVAC Comfort Advisor / Sales Representative to join our team. This role is perfect for someone who thrives in a fast-paced, customer-focused sales environment and enjoys helping homeowners find the best HVAC solutions for their comfort needs. As a key player in our sales team, you will be responsible for conducting in-home consultations, educating customers on available HVAC options, and closing sales with integrity and professionalism. This is a high-earning potential position with uncapped commission opportunities! Key Responsibilities Conduct in-home consultations with homeowners to assess their heating and cooling needs. Educate clients on HVAC solutions, energy efficiency benefits, and financing options. Build rapport and trust with potential customers through professional, consultative sales techniques. Present customized solutions, clearly explaining product features, benefits, and pricing. Close sales by overcoming objections and providing excellent customer service. Generate new business opportunities through networking, referrals, and follow-ups. Work closely with the install and service teams to ensure a smooth customer experience. Meet or exceed monthly sales goals and contribute to overall company growth. Maintain accurate records of leads, quotes, and follow-ups using CRM software. Stay up to date on industry trends, new products, and sales techniques to continuously improve performance. Qualifications & Requirements Proven experience in sales, preferably in HVAC, home improvement, or in-home sales. Strong ability to build relationships, overcome objections, and close deals. Excellent verbal communication and presentation skills. Highly motivated with a hunter mentalitydriven to succeed and earn commissions. Competitive, goal-oriented mindset with a passion for helping customers. Ability to work evenings and weekends as needed to accommodate customers' schedules. Experience with financing options and the ability to explain them to customers. Proficiency in CRM systems and sales tracking software. Valid drivers license and reliable transportation. Why Join RCL Mechanical? We offer a competitive compensation structure with uncapped earnings potential: Base salary and or aggressive commission plan Company vehicle and gas card 401(k) 4% matching Medical, Dental, and Vision insurance 9 Paid holidays 3 Weeks PTO Ongoing sales training & professional development Company-provided leads & marketing support Career growth opportunities in a rapidly expanding company
    $40k-51k yearly est. 12d ago
  • Operations Manager

    City Electric Supply 3.8company rating

    Edgartown, MA job

    Operations Manager - Exempt City Electric Supply (CES)/Concord Electric Supply - Onsite - Martha's Vineyard, MA ** This position is fully onsite in Martha's Vineyard, MA. For posting purposes, Edgartown, MA was selected as the closest LinkedIn-recognized location. ** Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. About City Electric Supply CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values. Summary The Operations Manager is responsible for store and warehouse operations at our Martha's Vineyard location. This includes overseeing policies and procedures, managing showroom and warehouse organization, monitoring inventory levels and purchasing, and supervising staff involved in these tasks. The Operations Manager also creates a strong customer service environment and works with other branches to ensure customers across the CES network receive consistent support. Essential Job Functions Monitor branch inventory levels Order material for stock and customer job orders Identify new products and opportunities to increase profitability Build and maintain relationships with key vendors and agents Serve as a leader and role model to branch employees Education/Experience Valid driver's license, preferred Minimum 2 years of related experience, preferred Competencies Strong customer service mindset Ability to manage multiple tasks Effective written and verbal communication skills Ambitious with a desire to grow within the organization Open minded and collaborative Strong relationship-building skills Benefits Offered: Medical, Dental, Vision Insurance. 401(k) company match program. Telehealth. Short-term and Long-term disability insurance. Basic and AD&D Life Insurance paid for by the company. Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance. Employee Assistance Program - mental, physical, financial wellness. Auto and Home Insurance discount. Paid Time Off and 7 paid Holidays. Paid Pregnancy, Parental, and Adoption Leave programs. Employee Discount Program. Training Programs. Internal growth opportunities in a fast-growing company. Potential for Bonuses. In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law. Supervisory Responsibility This position has supervisory responsibilities. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO Statement We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program. Attention Applicants If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at ********************************* or **************. City Electric Supply is a drug free workplace. For further information about CES, visit our website at ***************************
    $66k-104k yearly est. 4d ago
  • Overnight Stocker

    Dev 4.2company rating

    Medford, MA job

    Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job DescriptionSchedule: Part time Availability: Ability to work a flexible schedule with retail hours. Age Requirement: Must be 18 years or older Location: Medford, MA Address: 3850 Mystic Valley Parkway Pay: $19.50 / hour Job Posting: 12/01/2023 Job Posting End: 01/01/2024 Job ID:R0193582 Our Overnight Grocery team works behind the scenes and plays an integral part in supporting our store's daytime operations. As part of this team, you'll work closely with the crew to ensure our shelves are stocked and displays are well-merchandised. If you're a night owl who enjoys working with others to accomplish tasks within deadlines, then this position could be for you! What will I do? Provide incredible service to our customers Unload deliveries, stock and replenish shelves and displays, rotate product Maintain the overall appearance of the department and backroom At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
    $19.5 hourly 60d+ ago
  • Events Manager (On- Call)

    Fresh City Kitchen 4.1company rating

    Boston, MA job

    Delivery Driver Job Posting Job Title: On-Call Events Manager (Catering) Hours: Flexible Shifts, Monday - Friday, 6 AM - 6 PM Reports To: Operation & Events Manager Fresh City Kitchen, a leading catering company specializing in corporate event catering in Boston, is looking for an enthusiastic and organized On-Call Events Manager to join our dynamic team. We cater events for corporate clients, and we need someone who can bring excellence in coordination and service delivery. Key Responsibilities: Event Coordination: Oversee the setup, execution, and breakdown of catered corporate events. Client Liaison: Be the main point of contact on-site, ensuring smooth communication and addressing client needs in real-time. Team Leadership: Manage and direct catering staff to provide top-notch service. Problem Solving: Handle on-the-spot challenges with a calm and professional demeanor. Quality Control: Ensure all food and service standards align with Fresh City Kitchen's high expectations. Qualifications: Previous experience in event management or catering required. Ability to work flexible hours, including evenings. Strong leadership, organizational, and communication skills. A proactive, customer-focused attitude. Hiring Profile: Attention to Detail: Keen eye for accuracy to ensure every order is detail of the event is executed to clients expectations. Adaptability: Ability to work effectively in a dynamic, fast-paced setting. Professionalism: Demonstrates a high level of professionalism and a positive attitude at all times. Why Join Us? Competitive pay with flexible hours. Flexible Hours: Enjoy a work schedule that can be tailored to fit your needs within Monday-Friday. Event times range from all day conferences, staffed lunches & happy hours to full receptions. Free Food: Enjoy a meal provided by Fresh City Kitchen on every shift. Impactful Role: Play a crucial role in ensuring our clients receive top-notch service and experience the best of Fresh City Kitchen. Supportive Environment: Be part of a team that values professionalism, respect, and collaboration. Opportunity to grow within a leading Boston-based catering company. If you are a dependable individual with a passion for delivering exceptional service and ensuring client satisfaction, we want to hear from you! Join us at Fresh City Kitchen and help us deliver not just food, but high quality events with outstanding service to our valued clients. We look forward to your application!
    $33k-43k yearly est. 60d+ ago
  • Overnight Associate

    Dev 4.2company rating

    Northborough, MA job

    Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Wegmans Food Markets Job DescriptionSchedule: Part time Availability: Ability to work a flexible schedule with retail hours. Age Requirement: Must be 18 years or older Location: Northborough, MA Address: 9102 Shops Way Pay: $19.50 / hour Job Posting: 12/01/2023 Job Posting End: 01/01/2024 Job ID:R0193564 Our Overnight Grocery team works behind the scenes and plays an integral part in supporting our store's daytime operations. As part of this team, you'll work closely with the crew to ensure our shelves are stocked and displays are well-merchandised. If you're a night owl who enjoys working with others to accomplish tasks within deadlines, then this position could be for you! What will I do? Provide incredible service to our customers Unload deliveries, stock and replenish shelves and displays, rotate product Maintain the overall appearance of the department and backroom At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone. And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department. Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work life Higher premium pay rates for working Sundays or on a recognized holiday Health care benefits that provide a high level of coverage at a low cost to you Retirement plan with both a profit-sharing and 401(k) match A generous scholarship program to help employees meet their educational goals LiveWell Employee & Family program to support your emotional, work-life and financial wellness Exclusive discounts on electronics, entertainment, gym memberships, travel and more! And more! ***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
    $19.5 hourly 60d+ ago
  • Selector

    National Dcp 4.7company rating

    Bellingham, MA job

    About NDCP National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team as Selector We are a $3 billion global supply chain management company serving Dunkin' franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin' franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story. Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development. PAY RATE: $27.49/HOUR GREAT SCHEDULES! 4 workweek schedule Sunday starts at 11:00 am Monday/Thursday/Friday - starting at 2:00 pm to 12:30 am and/ or to completion Position Overview: Operates an electric pallet jack and/or forklift to select products from warehouse pick locations using Vocollect (voice command) system. Responsible for accurately labeling and palletizing product as it is selected, building custom orders, and transporting the selected product to appropriate outbound dock staging area in a safe and efficient manner. This position requires working in environments with variation in temperature and humidity (e.g., Dry, Cooler and Freezer areas). Responsibilities Operate an electric pallet jack or forklift to accurately and safely hand select orders within various warehouse temperature environments Stack product on pallets in accordance with proper operating procedures Stage pallets for loading at an assigned outbound dock location Maintain established selection rates per temperature zones Shrink-wrap product to secure load for transit Safely operate all equipment utilized to perform tasks associated with role Cross train and perform other duties such as loading, receiving and replenishment, as assigned Qualifications at least 1 year of prior warehouse experience required; working in a food distribution center is needed. Ability to work a flexible schedule Dependable attendance and great customer service Safety Shoe Required
    $27.5 hourly Auto-Apply 28d ago
  • Assistant Store Manager

    Baskin-Robbins 4.0company rating

    Boston, MA job

    Assistant Store Manager Watermark Donut Co., LLC is currently hiring an Assistant Store Manager to join our Boston network! Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'. Job Type: Full-Time, Salary Pay: $46,000-$50,000/Annually + perks As an Assistant Restaurant Manager, you will be responsible for overall store operations. From local store marketing to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives while providing quality Customer Service in a friendly and efficient manner to Customers. Assists Store Manager and or District Manager in all areas of store management and operations. Qualifications & Skills * High School degree or equivalent. * Food service experience desirable. * Ability to read and write English and perform basic arithmetic necessary for store operation and management. * Good oral and written communication skills. * Good judgment and reasoning ability. * Good analytical skills and business acumen * Good interpersonal skills, ability to lead and supervise others. * Ability to work irregular schedule, including nights and weekends and at varied store locations within the company. * Food Handler (Allergen/Serve Safe Certified)* Company training is provided * Works well with others in a fun fast paced team environment. * Ontime, demonstrates honesty and positive attitude. * Willingness to learn and embrace change. * Ability to train and develop a team. * Guest focused * Time Management, Problem solving, Motivating others * Requires basic computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn and navigate various software applications. Duties & Responsibilities (Included but not limited to) * Able to perform all responsibilities of restaurant team members to ensure understanding and coverage of all store functions. * Lead team meetings and coordinate with the Restaurant Manager (RM) to communicate priorities, goals, and results to all restaurant staff. * Oversee and execute Brand Training Programs - including scheduling, training, validating, and certifying team and shift lead staff to ensure compliance with Dunkin' brand standards, recipes, and systems. * Create and maintain a guest-focused culture, ensuring exceptional service, quality products, and a welcoming environment. * Collaborate with the Restaurant Manager and or District Manager to execute new product rollouts, including training, marketing, and sampling initiatives, as well as proper Point-of-Purchase (POP) setup per brand standards * Maintain a safe, secure, and healthy environment by following and enforcing all safety, food safety, and sanitation requirements in compliance with company, franchise, and legal standards. * Control costs and monitor budgets to maximize profitability; ensure restaurant financial goals and budgets are met as determined by the Franchisee. * Complete and oversee inventory management and related reports on a periodic basis; ensure adequate restocking of supplies and products * Support the Restaurant Manager and or District Manager in creating and maintaining weekly labor schedules to meet guest demand and service standards, assigning staff appropriately, and managing supplier and vendor orders. * Conduct self-assessments and develop corresponding action plans to maintain continuous improvement and operational excellence. * Manage cash handling and control procedures, including cash over/short, daily cash reports, and bank deposits, ensuring all staff follow franchise cash management policies * Engage with Dunkin' Brands Field Operations and Franchisee representatives as appropriate to support compliance, audits, and operational initiatives. * Coach and evaluate team and shift lead performance, assisting in performance appraisals and identifying opportunities for career development and advancement within the company. * Provide daily leadership and coaching to drive sales performance, profitability, and guest satisfaction through positive team engagement * Assist the Store Manager/District Manager in all aspects of operations, including staffing, scheduling, training, performance management, and compliance with all Dunkin' and company operating standards. * Handle and resolve customer complaints and concerns promptly and professionally, ensuring issues are followed through to resolution. * Maintain positive daily contact with customers and employees, modeling professionalism and strong service standards. * Actively participate in company safety and sanitation programs, responding to emergency situations as needed and reporting any incidents promptly. * Participate in special projects or additional assignments as directed by management to support store or corporate initiatives. Physical Demands and Working Conditions: Work is performed primarily in a fast-paced retail food service environment and requires adherence to all safety and sanitation standards. The position involves frequent exposure to noise, heat, odors, and wet or slippery surfaces. While performing the duties of this position, the employee is regularly required to: * Stand and walk for extended periods, often for the majority of the work shift. * Use hands and arms to handle, reach, grasp, operate, and clean equipment and supplies. * Frequently stoop, bend, crouch, or reach above shoulder level to accomplish assigned tasks and provide customer service. * Occasionally lift, carry, push, or pull up to 50 pounds independently, and heavier loads with assistance. * Maintain visual acuity and manual dexterity to operate point-of-sale systems, food preparation tools, and other kitchen equipment safely. * Communicate clearly and effectively with customers, team members, and management. * Tolerate moderate noise levels and exposure to hot equipment, ovens, coffee machines, and other heated surfaces that may pose a risk of burns or cuts. * Work in varying temperature conditions, including warm kitchens and refrigerated storage areas. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, in accordance with the Americans with Disabilities Act (ADA) and Massachusetts employment laws. Benefits: * Flexible Schedule - No late nights! * Free Shift Meals* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Education Discounts through Southern New Hampshire University * Medical and Dental* * Cash Referral Program* * Bonus Potential* Equal Employment Opportunity (EEO) Statement Watermark Donut Company, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description does not constitute a contract of employment. Employment with Watermark Donut Company, LLC is at-will and may be terminated by either party at any time, with or without cause or notice, subject to applicable law. Ready to Join? Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Company Details Watermark Donut Company, LLC owns and manages 27 Dunkin Donuts locations in the Boston area. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10801498"},"date Posted":"2025-10-29T22:49:07.652461+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"457 Brookline Ave","address Locality":"Boston","address Region":"MA","postal Code":"02215","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Store Manager
    $46k-50k yearly 60d+ ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Massachusetts job

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. Hold officers and crew accountable to American Cruise Lines' standards. Comply with American Cruise Lines' Operations Manual, service standards, and procedures. Responsible for assessing the management team and providing immediate corrective feedback. Anticipate the needs of guests and crew. Respond quickly to guest requests and ensure follow-up. Identify and resolve problems immediately and request home office support as needed. Ability to speak and present in front of all guests in person using a microphone. Management presence during meals services, cocktail hour, and onboard events. Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. Ensure Chefs are following approved menus and recipes. Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. Lead and direct ship officers in achieving weekly sales goals. Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. Manage shipboard business transactions, accounting, timecards, and home office reporting. Responsible for managing all hotel and food inventories. Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. Create positive crew experiences. Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. Perform bartending duties as needed with other management personnel. Other duties as assigned. Qualifications: 3+ years of hotel or food and beverage management experience. Bachelor's degree in business or hospitality management is preferred. Proficiency in Microsoft Office Suite applications. Willing to live and work aboard the ship. Optimism and a hardworking drive to succeed. Cruise industry experience not required. Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. Transportation Worker Identification Credential (TWIC). Attributes for Success: Commit to our American mission and share our American key values. Live our American core competences. Be the solution. It may not be my job, but it is my responsibility. Always do right. This will gratify some and astonish the rest. Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary travel accommodations. Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*
    $64k-85k yearly est. 26d ago
  • Warehouse Technician

    Rich Products Corporation 4.7company rating

    Andover, MA job

    Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. PURPOSE STATEMENT * Administers and operates the organisation's warehouses, including processing, packaging and storage of supplies, materials and equipment * Accounts for all materials and supplies in the stores facilities; audits goods received into warehouse * Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures * Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space * Ensures the effectiveness of operating procedures, space utilisation, and maintenance and protection of facilities and equipment * Transports merchandise using a Mechanical Handling Equipment (MHE) to designated locations within the warehouse, which may include loading, unloading and order picking standards. To ensure products manufactured are safe, legal and comply to customer's quality KEY ACCOUNTABILITIES/OUTCOMES * Overall responsibility of warehouse deliverables including; performance, compliance and effectiveness. * Promote and encourage our culture and Great Leader Drivers (GLDs) to help operate a positive working environment. * Manage warehouse KPI's. * AX D365 subject matter expert. * Develop warehouse team multi-skilling and oversee effective training and records. * Lead member in continuous improvement programmes including identification of issues and solution providing. * Responsible for accurate and timely order confirmation, goods receipting and dispatch. * Ensure effective communication with Warehouse Shift Manager to keep them informed, highlighting any issues or problems as they arise. * Train associates to meet documented standards ensuring safe operator compliance. * Conduct effective shift handovers. * Ensure orders are picked accurately and in a timely manner to meet internal and external customer requirements. * Understand and affect company KPIs. Ensure customer audit standards are maintained. * Ensure product quality against defined standards. * Ensure that all paperwork is completed to meet legal requirements and that relevant systems are maintained including; Traceability, Health and Safety, Good Manufacturing Practices, ERP. * Ensure all products are delivered in a safe and timely manner to agreed specification. * Ensure MHE is used correctly within specification and technical requirement. * Ensure minimum wastage with safe and efficient operation of MHE. * Ensure correct labelling to meet internal and external customer requirements e.g. traceability and date coding. * Operate and adhere to all company policy and procedures. * Keep work areas clean and tidy. * Actively champion Health and Safety to ensure a safe working environment. You must comply with Rich Products Health and Safety policies and procedures at all times KNOWLEDGE/SKILLS/EXPERIENCE * Warehousing * Mechanical Handling Equipment experience * Fork Lift Truck (FLT) Licence and experience; Bendi & Counterbalance * Numerical and methodical working practices Desirable * Food industry background * Experience of ERP systems, preferably AX Dynamics * Banksman training * Reach truck experience * Scissor lift Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
    $39k-45k yearly est. 10d ago
  • Restaurant & Operations Manager

    Lucky Strike Entertainment 4.3company rating

    Boston, MA job

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. #LI-NB1 Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay rate for this position is $50,000 - $60,000. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $50k-60k yearly Auto-Apply 45d ago
  • Assistant Store Manager

    Baskin-Robbins 4.0company rating

    Boston, MA job

    Assistant Store Manager Watermark Donut Co., LLC is currently hiring an Assistant Store Manager to join our Boston network! Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'. Job Type: Full-Time, Salary Pay: $46,000-$50,000/Annually + perks As an Assistant Restaurant Manager, you will be responsible for overall store operations. From local store marketing to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives while providing quality Customer Service in a friendly and efficient manner to Customers. Assists Store Manager and or District Manager in all areas of store management and operations. Qualifications & Skills * High School degree or equivalent. * Food service experience desirable. * Ability to read and write English and perform basic arithmetic necessary for store operation and management. * Good oral and written communication skills. * Good judgment and reasoning ability. * Good analytical skills and business acumen * Good interpersonal skills, ability to lead and supervise others. * Ability to work irregular schedule, including nights and weekends and at varied store locations within the company. * Food Handler (Allergen/Serve Safe Certified)* Company training is provided * Works well with others in a fun fast paced team environment. * Ontime, demonstrates honesty and positive attitude. * Willingness to learn and embrace change. * Ability to train and develop a team. * Guest focused * Time Management, Problem solving, Motivating others * Requires basic computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn and navigate various software applications. Duties & Responsibilities (Included but not limited to) * Able to perform all responsibilities of restaurant team members to ensure understanding and coverage of all store functions. * Lead team meetings and coordinate with the Restaurant Manager (RM) to communicate priorities, goals, and results to all restaurant staff. * Oversee and execute Brand Training Programs - including scheduling, training, validating, and certifying team and shift lead staff to ensure compliance with Dunkin' brand standards, recipes, and systems. * Create and maintain a guest-focused culture, ensuring exceptional service, quality products, and a welcoming environment. * Collaborate with the Restaurant Manager and or District Manager to execute new product rollouts, including training, marketing, and sampling initiatives, as well as proper Point-of-Purchase (POP) setup per brand standards * Maintain a safe, secure, and healthy environment by following and enforcing all safety, food safety, and sanitation requirements in compliance with company, franchise, and legal standards. * Control costs and monitor budgets to maximize profitability; ensure restaurant financial goals and budgets are met as determined by the Franchisee. * Complete and oversee inventory management and related reports on a periodic basis; ensure adequate restocking of supplies and products * Support the Restaurant Manager and or District Manager in creating and maintaining weekly labor schedules to meet guest demand and service standards, assigning staff appropriately, and managing supplier and vendor orders. * Conduct self-assessments and develop corresponding action plans to maintain continuous improvement and operational excellence. * Manage cash handling and control procedures, including cash over/short, daily cash reports, and bank deposits, ensuring all staff follow franchise cash management policies * Engage with Dunkin' Brands Field Operations and Franchisee representatives as appropriate to support compliance, audits, and operational initiatives. * Coach and evaluate team and shift lead performance, assisting in performance appraisals and identifying opportunities for career development and advancement within the company. * Provide daily leadership and coaching to drive sales performance, profitability, and guest satisfaction through positive team engagement * Assist the Store Manager/District Manager in all aspects of operations, including staffing, scheduling, training, performance management, and compliance with all Dunkin' and company operating standards. * Handle and resolve customer complaints and concerns promptly and professionally, ensuring issues are followed through to resolution. * Maintain positive daily contact with customers and employees, modeling professionalism and strong service standards. * Actively participate in company safety and sanitation programs, responding to emergency situations as needed and reporting any incidents promptly. * Participate in special projects or additional assignments as directed by management to support store or corporate initiatives. Physical Demands and Working Conditions: Work is performed primarily in a fast-paced retail food service environment and requires adherence to all safety and sanitation standards. The position involves frequent exposure to noise, heat, odors, and wet or slippery surfaces. While performing the duties of this position, the employee is regularly required to: * Stand and walk for extended periods, often for the majority of the work shift. * Use hands and arms to handle, reach, grasp, operate, and clean equipment and supplies. * Frequently stoop, bend, crouch, or reach above shoulder level to accomplish assigned tasks and provide customer service. * Occasionally lift, carry, push, or pull up to 50 pounds independently, and heavier loads with assistance. * Maintain visual acuity and manual dexterity to operate point-of-sale systems, food preparation tools, and other kitchen equipment safely. * Communicate clearly and effectively with customers, team members, and management. * Tolerate moderate noise levels and exposure to hot equipment, ovens, coffee machines, and other heated surfaces that may pose a risk of burns or cuts. * Work in varying temperature conditions, including warm kitchens and refrigerated storage areas. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, in accordance with the Americans with Disabilities Act (ADA) and Massachusetts employment laws. Benefits: * Flexible Schedule - No late nights! * Free Shift Meals* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Education Discounts through Southern New Hampshire University * Medical and Dental* * Cash Referral Program* * Bonus Potential* Equal Employment Opportunity (EEO) Statement Watermark Donut Company, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description does not constitute a contract of employment. Employment with Watermark Donut Company, LLC is at-will and may be terminated by either party at any time, with or without cause or notice, subject to applicable law. Ready to Join? Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Company Details Watermark Donut Company, LLC owns and manages 27 Dunkin Donuts locations in the Boston area. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10801492"},"date Posted":"2025-10-29T22:49:07.277631+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"235 Washington St","address Locality":"Boston","address Region":"MA","postal Code":"02108","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Store Manager
    $46k-50k yearly 60d+ ago
  • General Manager

    Taco Bell 4.2company rating

    Boston, MA job

    Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
    $45k-60k yearly est. 2h ago
  • Restaurant & Operations Manager

    Lucky Strike Entertainment 4.3company rating

    Somerville, MA job

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. #LI-JB1 Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay rate for this position is $60k-70k Plus Commission Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $60k-70k yearly Auto-Apply 41d ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Bourne, MA job

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $64k-86k yearly est. 29d ago
  • Assistant Store Manager

    Baskin-Robbins 4.0company rating

    Boston, MA job

    Assistant Store Manager Watermark Donut Co., LLC is currently hiring an Assistant Store Manager to join our Boston network! Keeping America running is a big deal, and we're proud to be Movin' and Shakin' to fuel the day, every day. At Dunkin', our team members are the ingredients of goodness that make up a team that supports one another and local communities. Join us. Because Dunkin' runs on you and we'll be running beside you every step of the way. We're All IN'. Job Type: Full-Time, Salary Pay: $46,000-$50,000/Annually + perks As an Assistant Restaurant Manager, you will be responsible for overall store operations. From local store marketing to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives while providing quality Customer Service in a friendly and efficient manner to Customers. Assists Store Manager and or District Manager in all areas of store management and operations. Qualifications & Skills * High School degree or equivalent. * Food service experience desirable. * Ability to read and write English and perform basic arithmetic necessary for store operation and management. * Good oral and written communication skills. * Good judgment and reasoning ability. * Good analytical skills and business acumen * Good interpersonal skills, ability to lead and supervise others. * Ability to work irregular schedule, including nights and weekends and at varied store locations within the company. * Food Handler (Allergen/Serve Safe Certified)* Company training is provided * Works well with others in a fun fast paced team environment. * Ontime, demonstrates honesty and positive attitude. * Willingness to learn and embrace change. * Ability to train and develop a team. * Guest focused * Time Management, Problem solving, Motivating others * Requires basic computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) and the ability to learn and navigate various software applications. Duties & Responsibilities (Included but not limited to) * Able to perform all responsibilities of restaurant team members to ensure understanding and coverage of all store functions. * Lead team meetings and coordinate with the Restaurant Manager (RM) to communicate priorities, goals, and results to all restaurant staff. * Oversee and execute Brand Training Programs - including scheduling, training, validating, and certifying team and shift lead staff to ensure compliance with Dunkin' brand standards, recipes, and systems. * Create and maintain a guest-focused culture, ensuring exceptional service, quality products, and a welcoming environment. * Collaborate with the Restaurant Manager and or District Manager to execute new product rollouts, including training, marketing, and sampling initiatives, as well as proper Point-of-Purchase (POP) setup per brand standards * Maintain a safe, secure, and healthy environment by following and enforcing all safety, food safety, and sanitation requirements in compliance with company, franchise, and legal standards. * Control costs and monitor budgets to maximize profitability; ensure restaurant financial goals and budgets are met as determined by the Franchisee. * Complete and oversee inventory management and related reports on a periodic basis; ensure adequate restocking of supplies and products * Support the Restaurant Manager and or District Manager in creating and maintaining weekly labor schedules to meet guest demand and service standards, assigning staff appropriately, and managing supplier and vendor orders. * Conduct self-assessments and develop corresponding action plans to maintain continuous improvement and operational excellence. * Manage cash handling and control procedures, including cash over/short, daily cash reports, and bank deposits, ensuring all staff follow franchise cash management policies * Engage with Dunkin' Brands Field Operations and Franchisee representatives as appropriate to support compliance, audits, and operational initiatives. * Coach and evaluate team and shift lead performance, assisting in performance appraisals and identifying opportunities for career development and advancement within the company. * Provide daily leadership and coaching to drive sales performance, profitability, and guest satisfaction through positive team engagement * Assist the Store Manager/District Manager in all aspects of operations, including staffing, scheduling, training, performance management, and compliance with all Dunkin' and company operating standards. * Handle and resolve customer complaints and concerns promptly and professionally, ensuring issues are followed through to resolution. * Maintain positive daily contact with customers and employees, modeling professionalism and strong service standards. * Actively participate in company safety and sanitation programs, responding to emergency situations as needed and reporting any incidents promptly. * Participate in special projects or additional assignments as directed by management to support store or corporate initiatives. Physical Demands and Working Conditions: Work is performed primarily in a fast-paced retail food service environment and requires adherence to all safety and sanitation standards. The position involves frequent exposure to noise, heat, odors, and wet or slippery surfaces. While performing the duties of this position, the employee is regularly required to: * Stand and walk for extended periods, often for the majority of the work shift. * Use hands and arms to handle, reach, grasp, operate, and clean equipment and supplies. * Frequently stoop, bend, crouch, or reach above shoulder level to accomplish assigned tasks and provide customer service. * Occasionally lift, carry, push, or pull up to 50 pounds independently, and heavier loads with assistance. * Maintain visual acuity and manual dexterity to operate point-of-sale systems, food preparation tools, and other kitchen equipment safely. * Communicate clearly and effectively with customers, team members, and management. * Tolerate moderate noise levels and exposure to hot equipment, ovens, coffee machines, and other heated surfaces that may pose a risk of burns or cuts. * Work in varying temperature conditions, including warm kitchens and refrigerated storage areas. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, in accordance with the Americans with Disabilities Act (ADA) and Massachusetts employment laws. Benefits: * Flexible Schedule - No late nights! * Free Shift Meals* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Education Discounts through Southern New Hampshire University * Medical and Dental* * Cash Referral Program* * Bonus Potential* Equal Employment Opportunity (EEO) Statement Watermark Donut Company, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description does not constitute a contract of employment. Employment with Watermark Donut Company, LLC is at-will and may be terminated by either party at any time, with or without cause or notice, subject to applicable law. Ready to Join? Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Company Details Watermark Donut Company, LLC owns and manages 27 Dunkin Donuts locations in the Boston area. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10801494"},"date Posted":"2025-10-29T22:49:07.409577+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"818 Harrison Ave","address Locality":"Boston","address Region":"MA","postal Code":"02118","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Store Manager
    $46k-50k yearly 60d+ ago
  • Restaurant & Operations Manager

    Lucky Strike Entertainment 4.3company rating

    Auburn, MA job

    Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers-and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you're on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager's absence, they're the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole. Amid all their day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team's hourly staff. If you've ever thought of becoming a General Manager at one of our centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you'll experience as a Restaurant/Hospitality Manager MAKE GUESTS PRIORITY #1 Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING Continually hone our operational execution; schedule staffing levels to meet your center's needs and maximize the guest experience TAKE EVERY OPPORTUNITY Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM Recruit, hire, train, and schedule a talented team of hourly center staff SHOW OFF THOSE MANAGEMENT SKILLS Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture. REMAIN FLEXIBLE An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. WHO YOU ARE As committed member of our team, you're ready to fill in for your center's General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You're flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What's more, you're a dedicated team player who's great at developing the talents of your team, and you're looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations Bachelor's Degree The ability to supervise center operations staff Strong Team Player Exceptional “People Developer” Customer Service Pro Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay range for this position is $60,000 to $65,000 per year. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************ #LI-CR1
    $60k-65k yearly Auto-Apply 53d ago

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