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Become A Butler

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Working As A Butler

  • $22,310

    Average Salary

What Does A Butler Do At The Cosmopolitan of Las Vegas

* Duties include, but are not limited, to the following:_
* Greets all VIP Cosmopolitan guests upon arrival and escorts them to their Suites.
* Explains facilities, services and attractions available for their comfort and pleasure and fulfills all requests that are possible for the guest with the collaboration of all Cosmopolitan CoStars.
* Serves meals, snacks, tea, hors d’oeuvres, cocktails and other food and beverage items in guest suites.
* Assists guest in unpacking, packing and the selection, care and maintenance of their wardrobe.
* Polishes shoes, removes spots, brushes, presses, performs minor repairs to clothing items and arranges for laundry and dry cleaning services and return of these items to the guest’s wardrobe.
* Arranges for personal services, such as, but not limited to haircutting and styling, manicure, massage, etc.
* Draws and assists guest with bath, dressing and other personal needs as requested at all times with the intention to offer the best type of services.
* Remains immediately available during assigned shift to respond to guest’s needs.
* Coordinates housekeeping services by notifying the Housekeeping and Concierge of appropriate times to provide clearing, turn down services etc.
* Coordinates special requests made by the guests with the Butler Manager on behalf of the Casino Host or other management.
* Maintains an adequate par stock of food and beverage items necessary to meet the needs of guests as approved by the Butler Manager.
* Maintains Butler’s pantry and all other assigned areas in neat and serviceable conditions.
* Reports deficiencies or safety hazards to the Butler Manager and coordinates corrective action.
* Responsible for glassware, china, silver and linen as well as any other items such as a humidifier that may be used during a guest’s stay.
* Maintains confidentiality of guest information and activities.
* Provides documentation on a daily basis to the Butler Manager of special requests and particular likes and dislikes of each guest which is to be used by the Cosmopolitan staff for future visits and updated in the Guest History Profiles.
* Allocates work time in such a way that can attend to the responsibilities assigned.
* Continually updates and attends training classes as mandated by management to assist in furthering their knowledge and skills.
* Performs other job related duties as assigned.
* Reports deficiencies or safety hazards to the Butler Manager and coordinates corrective action.
* Responsible for glassware, china, silver and linen as well as any other items such as a humidifier that may be used during a guest’s stay.
* Provides upscale, personal VIP service to qualified guests in invited guest lounge.
* Sets up, maintains and breaks down food display and Takes drink orders, prepares and serves alcoholic beverages maintaining complete knowledge of menus and beverage lists in high limit gaming salon.
* Busses tables in a timely manner (within 5 minutes when guest is finished) and replenishes food line on a regular/timely basis.
* Maintains cleanliness of gaming salon by clearing all tables of soiled dishes/glasses transporting them to dish room and calls steward to clean kitchen/pantry in a timely manner.
* Register check at end of shift for all food items prepared for the salon.
* Orders food for following day based on par levels and occupancy and completes all assigned side work & stocks all butler/lounge pantries.
* Maintains cleanliness of work place and maintains compliance with local fire and health regulations.
* Coordinates special requests made by the guests with the Butler Manager on behalf of the Casino Host or other management.
* Responsible for complying with Title 26 policies and procedures

What Does A Butler Do At Wynn Las Vegas

* Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn.
* Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented.
* Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win more Forbes Travel Guide Five
* Star Awards than any other independent hotel company in the world.
* Wynn resorts are known for their innovative design, luxury offerings, and exceptional guest service.
* Joining Wynn means working for a leader in the global resort industry, one that has set today’s standards and will likely define them tomorrow.
* The Villa Services Butler is responsible for providing exceptional personalized service to all Villa Suite guests.
* A Butler sets priorities, anticipates needs, and simultaneously manages multiple tasks while being detail orientated and courteous.
* A Butler proactively seeks new ways to impress our VIP guests, creates solutions to problems, and reacts to requests, comments, or challenges efficiently and according to company standards.
* A Butler is well-organized and conducts him/herself with integrity and accountability at all times.
* Responsible for preparing and setting-up arrival Villas/Suites and/or Gaming Salons according to guest or Host preferences.
* Ensuring all Villa/Suite set-ups, inspections, tours, and restocks are completed according to Villa Services standards.
* Greeting and escorting guests to and from their Villa/Suite and their preferred destinations.
* Performing and facilitating all valet services including but not limited to: unpacking/packing luggage, logging laundry and dry cleaning, pressing and steaming and shoe polishing.
* Arrange all in-room or Spa and Salon services.
* Responsible for all Food & Beverage services in the Villas/Suites and Gaming Salons including: picking-up, delivering, and serving food & beverage orders; bartending; bussing; organizing and coordinating cocktail events or receptions.
* Coordinates transportation pick-ups or drop-offs and procures off-property guest requests.
* Arranges all Concierge and Business Service needs including: booking dinner, spa, salon, golf and show reservations; setting up laptop, printer, or Wi
* Fi connections; packaging and shipping; photocopy and printing.
* Must be able to initiate and engage in conversation in a professional and friendly manner while maintaining confidentiality at all times.
* Actively communicates and assists all supporting departments (Ex: Housekeeping, Engineering, Security, Floral/Horticulture, Sound & Video) to gain entry to the guest rooms as needed and reporting guest issues or requests and following up to ensure completion.
* Communicates information received from guests, hosts, peers, and management in a clear and professional manner.
* Maintains the Wynn standards of service with guests and co-workers at all times.
* Looks for opportunities to assist peers, guests, other departments or leaders at all times.
* Solution-oriented, avoids conflict and gossip, stays on task, and promotes teamwork.
* Ensures the Wynn standards of cleanliness and appearance for all areas and maintains a safe and pristine work environment for all.
* Understands safety is a priority and always follows department and company safety and health code standards.
* Knows and adheres to Wynn policies and procedures, embraces company culture, and takes pride in the Resort and amenities.
* Is well-versed in the Resort and Hotel features and services including all outlets, hours of operation, activities, and events available to guests.
* Attends required meetings and training classes and incorporates knowledge gained into daily work practices.
* Performs all other job related duties as assigned

What Does A Butler Do At Fairmont

* Reporting to the Head Butler, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Identify and anticipate guests’ needs and ensure personalized service is provided
* Assist with any plans or arrangements the guest intends to make during their stay
* Ensure that all requests from guests are made possible and are followed up on
* Fully understand and have knowledge of all in suite services, technology, amenities, functions and systems
* Assist guests regarding hotel facilities in an informative and helpful way
* Follow department policies, procedures and service standards
* Follow all safety policies
* Other duties as assigned
* Employee Status

What Does A Butler Do At MGM Resorts International

duties as requested

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Butler Jobs

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Butler Demographics

Gender

Male

54.6%

Female

43.5%

Unknown

1.9%
Ethnicity

White

81.1%

Hispanic or Latino

10.1%

Asian

6.7%

Unknown

1.6%

Black or African American

0.5%
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Languages Spoken

Spanish

44.8%

French

11.2%

German

6.9%

Portuguese

5.2%

Japanese

5.2%

Mandarin

3.4%

Korean

3.4%

Italian

3.4%

Russian

2.6%

Greek

2.6%

Carrier

1.7%

Chinese

1.7%

Arabic

1.7%

Romanian

0.9%

Hindi

0.9%

Hokkien

0.9%

Hawaiian

0.9%

Ukrainian

0.9%

Malay

0.9%

Luxembourgish

0.9%
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Butler Education

Schools

Butler University

17.9%

Slippery Rock University of Pennsylvania

10.7%

Butler County Community College

9.9%

University of Phoenix

6.3%

Miami University

6.0%

University of Pittsburgh -

6.0%

Wichita State University

4.8%

University of Cincinnati

4.0%

University of Northern Iowa

3.6%

Sinclair Community College

3.2%

Purdue University

3.2%

Greenville Technical College

3.2%

Ball State University

3.2%

Robert Morris University

2.8%

George Washington University

2.8%

Indiana University of Pennsylvania

2.8%

Strayer University

2.8%

Hinds Community College

2.4%

Ashford University

2.4%

Duquesne University

2.4%
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Majors

Business

22.3%

Nursing

5.9%

Psychology

5.5%

Hospitality Management

5.5%

Education

5.2%

Criminal Justice

4.8%

Marketing

4.8%

Law

4.5%

Health Care Administration

4.4%

Accounting

4.4%

Communication

4.0%

Computer Science

3.7%

General Studies

3.7%

Management

3.7%

Finance

3.5%

Biology

3.1%

Legal Support Services

3.1%

Fine Arts

3.0%

Photography

2.4%

Social Work

2.4%
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Degrees

Bachelors

35.1%

Other

28.5%

Masters

13.4%

Associate

11.8%

Certificate

4.8%

Doctorate

4.1%

Diploma

1.8%

License

0.4%
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Part Time
Internship
Temporary

Real Butler Salaries

Job Title Company Location Start Date Salary
Butler-Hausehold Administrator Alan Matarasso New York, NY Oct 26, 2007 $35,062 -
$41,740
Butler Peter Tufo Hampton, NY Mar 13, 2009 $29,698
Butler Gayle S Gross West Palm Beach, FL Mar 16, 2010 $27,903
Live-In Butler Galt Industries Inc. Southampton, NY May 27, 2008 $25,774

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Top Skills for A Butler

CustomerServiceProceduresSafetySuperviseDailyLivingPayrollBeverageCADEmergencyVIPFloorWebPhoneCallsAdditionalInternetWindowsOfficeSuppliesSuiteMemorialHospitalHardware

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  1. Customer Service
  2. Procedures
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Protect confidentiality of all guest information and activities with the commitment to provide exemplary customer service at all times.
  • Use computer skills and business management experience to compile and document policies and procedures for better case management.
  • Ensured hygienic food handling, workplace safety, and general customer service techniques to aid working in a high-pressure environment.
  • Supervised computer data entry and retrieval (AS-400 and Bar-coding) regarding inventory receiving, storage and shipping of material.
  • Provided respectful and dignified assistance in activities of daily living

How Would You Rate Working As a Butler?

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