C&F Bank jobs

The primary objective of this role is to manage and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Service Representative (SR) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the SR is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. Responsibilities Manages the Brand (50%): * Role models all aspects of C&F's "Focused on You" brand. * Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships. * Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. * Reviews customer accounts to make appropriate decisions regarding the requested transaction. * Support team sales process through outbound calls to identify customer needs, conduct C&F Relationship Reviews (via phone/ in-person) and refer customers to the appropriate C&F business partner. * Acquires new consumer customer relationships by leveraging internal and external lead sources. * Attends networking/community events to build prospect list and acquire new customer relationships. * Proactively partner with C&F Mortgage, Commercial and Business Relationship Managers, C&F Wealth Management, and Treasury Solutions to connect customers to experts who can help them with specialized financial needs. * Influences, educates, and connects customers to technology. * Role models all aspects of the C&F Customer Experience, to include the C&F Service Experience, the C&F Relationship Review (consumer and business) and C&F Active Site Leadership. * Uses C&F Customer Experience strategies, specifically the C&F Relationship Review, to retain and deepen current customer relationships, coaches Professional Teller team on same skills as appropriate. * Drive performance metrics in line with company objectives. Manages Risk (30%): * Complies with all BSA/CIP requirements with all new account and existing customer interactions. * Submits all customer documentation accurately and in a timely manner. * Resolves all outstanding file maintenance cases within specified guidelines. * Takes ownership for leadership of other operational risk management tasks as delegated by Branch Manager. * Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency. * Processes customer transactions accurately and efficiently; follows all C&F transaction policies and procedures, particularly deposit hold procedures. Teamwork and Influence (20%): * Functions in Professional Teller role as needed/scheduled. * Provides fill-in staffing to other market branches as needed. * Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings. * Educates/coaches and partners with Professional Teller team to achieve referral goals. * Leads C&F Active Site Leadership when not with a customer to include engaging customers at the Drive Thru. * Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, and other Operations staff; C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers. Qualifications Education and Experience: Required Qualifications: High school diploma or GED One year of teller or cash handling experience One year of customer relationship building or sales experience Preferred Qualifications: One year or more of branch banking experience Experience with sourcing and prospecting for new clients and relationship building Knowledge, Skills, and Abilities Required Qualifications: Excellent interpersonal and communication skills, including a desire to interact with customers and prospects. Ability to deepen and enhance customer relationships. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements. Preferred Qualifications: General knowledge of bank operations, policies, and procedures. Ability to generate demand through prospecting and setting meetings. Travel Must be able to travel to all Bank locations, including subsidiaries. Must maintain reliable independent transportation for commuting and business-related travel. Ability to provide your own transportation is required for this role. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing, or pulling up to 20 pounds. Work Environment: Work is performed in operational office and a retail branch environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10% Education High School Diploma/GED

C&F Finance is a leading provider of Indirect financing for retail customers through our extensive network of Franchised and Independent dealers. C&F prides itself on providing best in class service through our high quality and experienced employees. Through C&F Bank, our parent company, we have been in the banking and finance services business since 1927 and since 1999 providing a high-quality finance product to our vast dealer network. Our Dealer Relationship Manager (DRM) is responsible for prospecting, developing and maintaining dealer relationships and expanding the dealer market base in new and/or existing territories to include franchise and qualifying independent dealerships. The Dealer Relationship Manager is the starting point to company's growth and revenue and has a long history in playing a critical role in our endless success. The Dealer Relationship Manager receives extensive support from the corporate office to ensure every individual is successful. The Dealer Relationship Manager is focused on being the best in the market which provides for a fulfilling career that leads to high personal satisfaction that is unmatched by any other lender. Benefits: * The Dealer Relationship Manager has a base salary and uncapped monthly commission plan * Monthly Cell phone allowance * Company provided laptop * Company provides live underwriters and same day funding * Excellent benefits package that includes comprehensive medical/dental/vison, STD, LTD, life, 401(k) match, student loan paydown program, legal resources, pet insurance and 3 weeks' vacation to start. Responsibilities * Responsible for volume, producing dealers, dealer efficiencies and continued growth of assigned marketing area. * Prospect, develop and maintain strong dealer relationships through field and phone marketing. Analyze prospective dealerships to identify if a successful relationship is possible using information obtained during dealer assessment. * Develop daily schedules to ensure all preferred dealers are marketed weekly and non- preferred dealers are visited as necessary. * Identify non-producing dealers and prioritize them when completing daily marketing schedule. * Familiar with Dealertrack and RouteOne econtracting * Review and analyze weekly reports to maintain satisfactory yield and application efficiencies in each reporting market. Daily and Weekly action plans must be put in place to address areas where improvement is needed. * Education of all dealers on an ongoing basis regarding company underwriting guidelines (to ensure proper application flow), policies and procedures, while building relationships with all key dealer personnel. * Follow up on all approvals immediately with dealers and communicate with the Sales Finance Representative to negotiate and close the sale. Continue follow up daily with the dealer(s) until final status is determined. * Follow up with dealers on all confirmed contracts to ensure receipt by C&F. * Generate and implement ideas for marketing, sales and/or promotions to assist in dealer production. * Remain informed on all industry related trends and each assigned market's competitive environment. * Must be able to work a flexible schedule to include weeknights, weekends and holidays as business and volume objectives dictate. * From time to time, assistance with lien perfection. * Adhere to all C&F policies and procedures as well as complying with all regulations and applicable laws. * Qualifications Knowledge: Minimum of three years or more of experience in the sales finance industry or related industry experience which consists of sales, credit, funding or collections. Experience in subprime sales finance is preferred. Experience and a level of proficiency with Microsoft Office and Excel are required. Proficient computer skills and typing skills are required. Skills: Excellent communication, interpersonal, organizational, math, and PC skills are required. Strong rapport-building, decision-making, and problem-solving skills are essential. Must possess a strong attention to detail. Highly motivated and energetic. Excellent analytical, organizational and intuitive skills. Must be able to create and deliver/facilitate sales presentations to individuals or large groups. Must possess excellent verbal and written communication skills for contact with dealer, customers and co-workers. Individual must be a team player who works cooperatively with peers, co-workers, supervisors and other departments. Abilities: Must be able to communicate easily with all levels of management both internally with C&F and externally with dealer customers. Must be an excellent listener and have the ability to use sound, independent judgment while interacting with a diverse group of constituents. Able to work independently and deal with ambiguous situations and issues that arise during the sales process. Ability to evaluate and make consistent, quality decisions that represent the company's best interests. Have a proven history of developing and maintaining productive dealer relationships. Must possess and maintain a valid driver's license. Education: Bachelor's degree or equivalent is preferred. A combination of experience and education will be considered. Physical Demands Employee may experience the following physical demands for extended periods of time: view computer monitor, keyboarding, talking on the phone calls, sitting, and motion fingers/hands/wrists and standing/walking. Extended periods of travel (air and land) will be required and is expected to successfully manage the reporting markets. Employee will be required to work extra hours, weekends or evenings as part of fulfilling normal job requirements. Success Metrics The individual's success will be measured based on their ability to successfully complete the essential duties and responsibilities outlined above. Specific monthly and year end goals will be provided by management and will be broken down by market. Key metrics include, but are not limited to: * Volume objectives * Market penetration * Application efficiencies * Effective communications * Marketing creativity Work Environment The work characteristics described here are representative of an outside sales position. Consistent direct contact with employees and the dealers is required. Direct contact with the RBC (Regional Buy Center) is also required and is essential to ensure both the underwriting team and the sales team work together effectively and efficiently. It is essential that both teams work together, positively, as both have the same goal - quality loan originations. C&F reserves the right to identify your location at random during normal business hours (phone solicitation to dealers and/or company property). Equal Employment Opportunity Statement C&F Finance Company is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. EOE/M/F/Disability/Veterans Travel 75+% Education Associate's Degree Industry Financial - CONSUMER FINANCIAL SERVICES

Summary/Objective The Commercial Banking Executive will work with all bank staff including other Commercial Banking Executives, Commercial Relationship Representatives, Branch Managers, Retail Branch Staff, Commercial Banking Administrators, Loan Processing, and Debt Management departments. The Commercial Banking Executive will work with and present loans to the Loan Committee and Board of Directors and will report to a direct supervisor. Essential Functions Develops new customer prospects and business for the financial institution. Actively participate in market events for brand awareness. Analyzes the credit history of applicants and determines their loan repayment capabilities. Negotiates credit terms, such as costs, loan repayment methods, and collateral specifications. Develops and maintains interest rate structure, with assistance of management or Loan Committee, to be consistent with Bank policies and procedures, and to be competitive with current market rate. Evaluates potential customer loan requests and makes loan recommendations to the Credit Department & Loan Committee. Reviews new laws and regulations that influence business lending within the financial institution and makes recommendations to management when necessary. Participates in training when required for the position. Other duties as assigned. Skills/Abilities Maintain working knowledge of loan systems-how to create and/or obtain loan documents through the loan system. Cross-sell and promote other bank products to customers. Follow structured calling system as set by the supervisor based on expectations and/or goals. Education and Experience Bachelor's degree in business, Finance, or related field preferred. Eight years' experience in a financial institution or loan department preferred. Knowledge of commercial real estate and commercial non-real estate lending policies and procedures preferred. Knowledge of lending services, cash management services, and related areas preferred. Good managerial, collaboration, communication, organization, and sales skills preferred. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a fast-paced clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer including Disabled/Vets

The ATM/ITM Operations Specialist is responsible for managing, maintaining, and optimizing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). This includes overseeing daily operations, ensuring proper servicing and maintenance, managing vendor relationships, supporting branches and staff, and analyzing system performance for continuous improvement. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acts as the main point of contact for branch and digital teller staff, dispatching technicians, and coordinating Managed Services tickets to troubleshoot and repair ATMs and ITMs. Coordinate the proper installation, servicing, and maintenance of the ATM/ITM fleet; provide technical support and manage vendor relationships. Analyze performance metrics and prepare periodic reports for senior management on the utilization and performance of the ATM/ITM network. Perform balancing for ATMs and ITMs, monitoring and resolving discrepancies or errors. Lead projects for new machine deployments, upgrades, or system changes, including testing and validation of new installations. Manage the Cash-in-Transit (CIT) process and vendor service-level agreements (SLAs). Support internal teams with ATM/ITM-related tasks, such as transaction research and technical troubleshooting. Other Duties Conducts performance evaluations of vendor services and recommends improvements. Assists with compliance reporting and audit preparation related to ATM/ITM operations. Trains team members on operational procedures and maintenance techniques. Other duties as assigned. Skills/Abilities Strong organizational and interpersonal skills. Proficiency with Microsoft Office applications, particularly Excel and Word. Basic knowledge of computer systems and ATM/ITM operations. Familiarity with Regulation E compliance requirements. Analytical skills for identifying and resolving service or performance issues. Stay informed on developments in ATM/ITM systems and make recommendations for network expansion or upgrades. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in both office and onsite settings, requiring routine use of standard office equipment and occasional travel to ATM/ITM locations. The opportunity to telework is not available. Physical Demands The position requires manual dexterity, lifting lightweight items, and occasional bending or stooping during ATM/ITM servicing tasks. Travel Travel is required for servicing ATMs/ITMs within the bank's footprint and vendor coordination. Education and Experience Three to five years of experience in a financial institution or related field. Strong problem-solving skills with attention to detail. Associate's degree or demonstrated equivalent experience. Familiarity with ATM/ITM (NCR/Diebold) systems and digital teller operations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

The commercial documentation associate will have minimal external customer contact, a focus on routine tasks, and have a mild progression in overall departmental responsibilities. Job functions will have moderate regulatory and reputational risk. This position includes duties such as disbursement of funds, reviewing loan documents, and resolving post-closing issues. Functional Area of Focus: * Review loan documents * Special projects and other duties as assigned Responsibilities Essential Duties and Responsibilities: Post-Closing (60%): * Reviews signed loan documents for proper signatures and dates (in-house and attorney closed loans) * Disburses funds to attorney or title agent via wire transfer or account deposit * Completes and processes any necessary transaction tickets related to closings/fundings * Notifies processor and confirms disbursement * Communicates with Attorneys, Appraisal, and Title Company as needed to resolve post-closing issues * Barcodes and prepares packages for booking * Submits loans to boarding in nCino * UCC Filings and amendments * Image DocuSign packages to Director * Image other docs to director prior to sending to booking * Marks documents as Approved in nCino in order for them to move to Director Administrative and Other Duties (40%): * Port Setup * Line Setup * ID Verifications * Answering incoming calls and assisting internal customers as needed * Maintain knowledge of all commercial loans and their status * Other special duties Qualifications Qualifications: Education and Experience: A combination of education, training, and work experience is considered. A High School diploma or GED is required. Two years of banking experience preferred. Past experience regarding documentation may expand the responsibilities of the role. The individual must be able to demonstrate an increased level of proficiency in various Bank systems based on role/responsibilities. Knowledge, Skills, and Abilities: Excellent interpersonal and communication skills are required. Demonstrated PC skills are required; a level of proficiency with Microsoft Office (Word, PowerPoint, Excel, and Outlook) and navigating the internet is necessary to be successful in this role. Experience with typical office equipment is necessary. Ability to balance meeting daily objectives while promptly responding to telephone and email inquiries. Key Competencies: Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Teamwork: Works cooperatively with others as part of a formal or informal team to accomplish Bank goals; ability to respect the needs, ideas, and contributions of others; contributes to and accepts consensus; subordinates own objectives to the bank or their team. Focuses on solving conflict, not blaming; ability to maintain confidentiality. Must be an excellent listener and uses sound, independent judgment while interacting with a diverse group of constituents. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing, or pulling up to 20 pounds. Work Environment: Work is performed in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.

The Portfolio Manager will support Relationship Managers in the origination of new loans and management of credit portfolio. This role will work closely with the origination team and credit risk management in structuring transactions, reviewing and analyzing financial statements, conducting due diligence, assessing credit risk, preparing deal screen presentations, and monitoring and managing the credit portfolio. Essential Functions: Determine borrowing customer's needs and develop appropriate loan structure in collaboration with Relationship Manager. Request, Review and Spread company/guarantor financial information. Complete thorough, accurate, and in-depth analysis of new credit requests in a timely manner. Maintain good working knowledge of the Bank's lending policies and procedures and identify exceptions to credit policy. Recommend appropriate risk ratings in accordance with credit policy guidelines. Attend meetings and/or conference calls on transactions, lead due diligence discussions and develop deal indicative term sheets and deal screen presentations. Structure transactions appropriately that meet client's needs and bank's requirements. Perform comprehensive credit analysis (cash flow analysis, trend analysis, sensitivity analysis etc.) for deal screens and assist in presentation to credit committee in support of approval. Monitor, review and evaluate ongoing compliance with financial covenants and reporting requirements. Assist with renewals, extensions and annual credit reviews, as needed. Perform other duties as directed. Skills/Abilities Proficiency with financial modeling and excellent financial analysis skills (balance sheets, income statements, cash flow statements, financial ratios, personal financial statements, tax returns etc.) Thorough knowledge of C&I and CRE lending process, including credit evaluation and underwriting. Strong verbal, written, interpersonal, and presentation skills. Proven organizational skills, ability to work independently and be detail oriented and thorough. Ability to work well on a team and develop collaborative partnerships across the banking platform. Ability to work on multiple transactions simultaneously and prioritize assignments to meet deadlines. Proficiency in Microsoft Office; knowledge of banking systems (Baker Hill NextGen, Synergy, SilverLake). Education and Experience Bachelor's degree in accounting, finance, or related field with proven academic excellence preferred. Formal credit training and three plus (3+) years of underwriting and account management experience, preferably within a commercial lending environment. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. This position is classified as exempt, and as such it is paid on a salaried basis. The pay range for this position is $70,000 - $90,000 annually. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Summary/Objective Data Analytics Summer Intern needed to support the Finance team with data-driven analysis. This internship offers a hands-on opportunity to apply coding, statistical, and visualization skills to solve real-world banking challenges. Working closely with Finance leaders, the intern will help enhance reporting capabilities, streamline data processes, and provide insights that drive strategic and financial decision-making. Essential Functions Query, clean, and transform large datasets using SQL, Python, or R Build dashboards and visualizations (Power BI or similar) to monitor and communicate key performance metrics Develop and automate reporting solutions to improve efficiency and accuracy in reporting processes Present technical findings in a clear, business-oriented way to stakeholders Skills/Abilities Proficiency in at least one programming language (SQL, Python, or R required) Detail-oriented, proactive, and eager to solve problems with data Familiarity with statistical methods and applied analytics in business contexts Strong communication skills, with the ability to simplify complex data for non-technical stakeholders Understanding of banking a plus Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift computers, network equipment, files and open cabinets. This position requires bending, stooping or standing as necessary. Travel No travel required for this position. Education and Experience Currently enrolled in a Bachelor's program in Data Analytics, Computer Science, Finance, or a related field. Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Include shift schedule Not IncludedInclude budgeted hours Not Included

Assist with various activities in the Information Security Department. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Collaborating with key stakeholders and technical staff to solve problems and develop technical security requirements. Identify opportunities for continuous improvement across the information security program. Assist in maintaining security systems. Develop or modify operating procedures to mitigate security risks. Assist in Cyber Security operations as needed including but not limited to assessments, reporting, documentation and incident response and process improvements. Promote security awareness and policy guidance to ensure user understanding and adherence. Other Duties Other duties as assigned. Skills/Abilities Computer experience required, with working knowledge of Microsoft Word, Excel, and Outlook. Ability to leverage technical writing to document procedures. Familiarity with Azure Active Directory (Entra ID) for managing user identities, roles, and access controls, including conditional access policies preferred. Familiarity with Microsoft Defender for Cloud preferred. Basic scripting abilities using PowerShell or Python to automate security reviews, configuration changes, and compliance checks preferred. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires bending, stooping, or standing, as necessary. Travel N/A Education and Experience IT related college degree in progress Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Compliance Manager is responsible for championing the Company's proactive execution and on-going enhancement of the Compliance Management System ("CMS") and supporting efforts to prepare the organization for regulatory and operational changes associated with being an FDIC-Large Insured Depository Institution and a Covered Institution subject to the direct supervision of the Consumer Financial Protection Bureau. The Compliance Manager's primary focus is on influencing the evolution of the CMS through targeted assessment delivery, business line outreach, facilitation of exams and audits and coordination with third-party firms on complex regulatory compliance monitoring. The Compliance Manager is instrumental in ensuring the Company's adherence to regulatory requirements, collaborating with partners across the three lines of defense and fostering a culture of compliance and integrity. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide leadership, supporting the Chief Compliance Officer and Company team members through his/her thorough knowledge and understanding of deposit and lending compliance requirements, awareness of the regulatory environment and overall business acumen * Engage in proactive assessment of the Bank's CMS; areas include but are not limited to policies, procedures, risk assessments, regulatory change management, training, monitoring, complaints response and audit and exam management * Ensure CMS aligns with regulatory expectations, industry best practices and internal risk appetite * Act as a trusted advisory, partnering with business leaders to identify, support and address potential emerging risks and issues * Collaborate with business units and across the lines of defense to integrate compliance expectations into operational processes to ensure on-going compliance with laws and regulations * Support on-going development and delivery of the comprehensive compliance roadmap for regulatory and operational readiness in alignment with the Company's growth strategy * Provide regulatory reports and updates to senior management and business partners on compliance risks, trends and program effectiveness * Seek opportunities to support on-going efficiencies through automation, process simplification and cross-functional collaboration * Support a culture of accountability, transparency and continuous learning, leading by example and through peer coaching * Complete his/her duties with discretion and confidentiality reflecting the sensitive nature of the work; be comfortable working under a deadline Other Duties * Comply with all policies and procedures as applied to the Company's BSA/AML policy * Perform other duties as assigned Skills/Abilities * Thorough knowledge of deposit, lending and overall consumer compliance regulations as applicable in a large bank setting * Excellent written and verbal communication skills, with the ability to work collaboratively within and across teams and with senior leaders and regulators * Strong problem solving and analytical skills, with the ability to interpret complex regulatory requirements and apply them to the Company's operational needs * Sound judgment and decision-making ability * Effective influence and coaching skills * Microsoft Office Suite experience Supervisory Responsibility This position does not have supervisory responsibilities at this time but may in the future. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing, as necessary. Travel Travel will be required for this position (approximately 10%-15%) Education and Experience * 4-year college degree required; Graduate or Law Degree preferred * Eight years of experience in compliance, risk management or a similar role in the financial services industry * Certification through CRCM or similar preferred * Experience managing a CMS and preparing for significant regulatory milestones preferred * Experience working within and influencing matrixed teams Equal Employment Opportunity/M/F/disability/protected veteran status. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Summary/Objective Responsible for processing all secondary market and in-house portfolio loans which includes gathering documents from borrowers, reviewing and/or preparing disclosures, ensuring application is complete and accurate, ordering all necessary reports for the file, and submitting to underwriting. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process Secondary Market and In-house portfolio mortgage loans. Prepare or review disclosures to TRID guidelines. Customer Service Act as a liaison between underwriter, loan originator and client. Provide Originator with timely and periodic status updates of their loan application Return all inquiry calls within one business day. Customer Intake and Data Entry Collect required documentation from Originator and client and follow up on missing items. Establish, maintain, and update files, databases, records, and/or other documents for recurring internal reports. Order title reports, verifications, flood certs and appraisals. Analyze AUS with credit reports, income, and asset documentation. File System Management Ensure that all customer files are complete and in compliance with regulatory guidance and internal policies. Ensure customer privacy and security of files. Index documents to Document Imaging System. Administrative Support Prepare denial letter(s), withdraws, and cancel files when necessary. Process the documents received for each file, verifying the accuracy and completeness of each document. Participate in regular process/ system reviews to support a process on ongoing improvement. Other Duties Other duties as assigned Skills/Abilities Requires excellent customer service in person and on the phone. Must be able to handle stressful situations in a calm and courteous manner. Must be able to communicate effectively, both verbally and in writing. Requires excellent record-keeping and file management skills. Knowledge and experience using MS Word, Excel, Outlook Bi-lingual (Spanish) preferred. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited local travel may be required for this position. Education and Experience Associate's Degree preferred. Knowledge of basic lending, real estate contracts and language, foreclosure, short sales and delinquent accounts is preferred. Understanding of all mortgage loan products (FHA/VA/CONV/USDA/ In-House) and knowledge of mortgage procedures, processes and documentation requirements is preferred. Knowledge and experience using AUS (Automated Underwriting System), MS Word, Excel, Outlook is preferred. Knowledge of basic accounting processes and procedures is preferred. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Summary/Objective Burke & Herbert Bank Commercial Banking Interns will receive ongoing training, mentoring, and commercial real estate business exposure. Participants are required to complete a rigorous program working under the supervision of an assigned program mentor. The program covers three primary areas: 1) Credit and Lending Fundamentals, 2) Business Development, and 3) Customer Relationship Management. Participants must maintain a minimum standard of performance and conduct to remain in the program. Position Responsibilities/Essential Functions: Complete all assigned tasks and assist with day-to-day operations. Participate in meetings, workshops, and other learning opportunities. Observe and learn from experienced staff members. Gain knowledge of company policies, protocols, and processes. Fulfill any requirements and goals set out at the program's start. Other duties as assigned Supervisory Responsibility This position has no supervisory responsibilities. Skills/Abilities: Strong Written and Verbal Skills Leadership and Critical Thinking Customer Service Orientation Teamwork and Collaboration Time and Resource Management Multitasking Education and Experience: Currently pursuing a Bachelor's degree in Business Administration, Finance, Accounting, Real Estate, or related field. Work Environment: This program operates in a standard setting that requires standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: This position requires manual dexterity and the ability to lift files and open cabinets. This position requires bending, stooping, or standing as necessary. Travel: Additional travel within and outside the Bank may be required for this program. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The primary objective of this role is to manage and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. You'll be front and center representing our brand and our culture. Your day-to-day responsibilities will focus on the customer experience as you assist with transactions, build rapport, and recommend solutions to keep customers informed. By responding to expressed needs, including all branch transactions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Professional Teller is also responsible for identifying customers' needs and making referrals to a C&F business partner who can help with specialized financial needs. Responsibilities Essential Duties and Responsibilities: Manages Risk (50%): * Reviews customer accounts to make appropriate decisions regarding the requested transaction. * Processes customer transactions accurately and efficiently; follows all C&F transaction policies and procedures, particularly deposit hold procedures. * Takes ownership of operational risk management tasks as delegated by Branch Manager, Assistant Branch Manager, or Teller Manager. * Adheres to the Bank's information security policies and manages customer and Bank information appropriately. Manages the Brand (30%): * Role models all aspects of C&F's "Focused on You" brand. * Makes personal connections, engages, and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships. * Consistently executes assigned elements of the C&F Customer Experience. * Provides backup performance of C&F Active Site Leadership as needed. * Learns C&F Bank products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. * Support team sales and goals through identifying customer needs and referring customers to the appropriate business partner to share valued solutions and recommendations via our C&F Relationship Review. * Drive performance metrics in line with company objectives. Teamwork and Influence (20%): * Treats all internal partners/teammates with a sense of urgency and respect. * Performs C&F Active Floor Leadership as assigned or need is identified. * Provides fill-in staffing to other market branches as needed. * Participates in, and occasionally leads, components of daily huddles and team meetings. Qualifications Qualifications: Education and Experience: Required Qualifications: High school diploma or GED One year of teller or cash handling experience One year of customer relationship building experience Preferred Qualifications: Previous teller experience Knowledge, Skills, and Abilities Required Qualifications: Excellent interpersonal and communication skills, including a desire to interact with customers and prospects. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements. Ability to provide excellent customer service in person, over the phone, and by email. Travel Must be able to travel to all Bank locations, including subsidiaries. Must maintain reliable independent transportation for commuting and business-related travel. Ability to provide your own transportation is required for this role. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing or pulling up to 20 pounds. Work Environment: Work is performed in operational office and a retail branch environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10%

Summary/Objective The Project Analyst uses the Critical Chain Project Management process to deliver projects with clear deliverables and within budget. The Project Analyst ensures the planning, project network building, change management and implementation of significant technology or business projects sponsored and prioritized by the SLT. The Project Analyst is responsible for ensuring identification of project impacts to Internal Controls over Financial Reporting (ICFR) and IT general controls (ITGC) and works closely with executive and senior management to coordinate resources from Information Technology (IT), internal departments and external vendors to accomplish project tasks. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works with executive sponsor and designated project lead to establish clear project deliverable(s) Responsible for project planning and works with assigned project leader to build project network, defining milestones and task duration Works with project leader to coordinate project management activities, bank resources, and information. Ensures regular status reporting with vendor(s), project leader and to executive sponsor Assists in escalating project issues, managing expectations, and proposing creative and practical solutions in order to achieve milestones consistent with the clear objective of the project Ensures feedback from and impact analysis with all areas affected by the project including end users, risk controls and the business systems impacted Ensures development of contingency and/or recovery plans with project lead as directed by executive sponsor Other Duties Complies with all policies and procedures as applied to the Bank's BSA/AML policy. Perform other duties as assigned. Skills/Abilities Applies critical chain project management and industry-standard project management fundamentals in the accomplishment of the above essential functions. Strong interpersonal skills, including communication, presentation, persuasion, and influence. Strong organizational skills, including effective collaboration in a team environment. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited local travel may be required for this position. Education and Experience Five years of financial services and/or project management experience required. Bachelor's degree in related field (or equivalent) preferred. Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) required. Experience with Critical Chain Project Management preferred. Banking experience preferred. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Administer trust under wills, court order or guardianships. Represent the Bank and qualify as executor for the Bank where named. Act as administrator for grantor trusts and retirement accounts. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in development of new business to include designation of the bank in testamentary documents and as trustee in revocable grantor documents Provide liaison between investment unit and client Prepare annual court accountings and respond to inquiries from the various Commissioners of Accounts Coordinate filing of fiduciary income tax returns. Ensure returns are filed, taxes are paid and refunds are received Prepare trust, agency and estate receipts and disbursements using Trust Accounting System Research and solve routine account problems independently Research and solve more complex account problems with assistance of departmental leadership Ensure timely mailing of Trust Committee Review and Quality Review letters. Other Duties Complies with all policies and procedures as applied to the Bank's BSA/AML policy. Perform other duties as assigned. Skills/Abilities Excellent analytical skills. Strong verbal and communication skills. Ability to organize, prioritize and delegate in the service of clients. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Education and Experience College degree (or equivalent additional related experience) required. Professional designation and/or advanced degree preferred. 5 - 7 years of progressively responsible experience in a trust related positions. Familiarity with investments and portfolio management. Knowledge of the Virginia Code as it relates to trusts and estates. Working knowledge of word-processing and spreadsheet applications. CTFA preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Overview C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 97 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships. We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C&F Bank a desirable place to work and build a career. We are currently looking to add a valued member to our Universal Banker team within our retail space. As a Universal Banker I, your mission is to acquire, manage, and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Universal Banker (UB) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the UB is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. This position is also expected to attend occasional networking events and business development activities. Responsibilities Growth and Business Development (60%): * Role models all aspects of C&F's "Focused on You" brand. * Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships. * Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. * Reviews customer accounts to make appropriate decisions regarding the requested transaction. * Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review. * Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. * Acquires new consumer customer relationships by leveraging internal and external lead sources. * Attends networking/community events to build prospect list and acquire new customer relationships. * Builds collaborative, results-oriented relationships with prioritized key internal partners: Business/Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions. * Influences, educates, and connects customers to technology. * Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, leveraging the C&F Customer Experience, to include C&F Active Site Leadership. * Drive branch revenue through small business development and new customer acquisition strategies. Drive the growth of small business expertise through branch routines of face-to-face appointments with customers, outbound calling, and prospecting. * Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and brand awareness. Manages Risk (20%): * Complies with all BSA/CIP requirements with all new account and existing customer interactions. * Submits all customer documentation accurately and in a timely manner. * Resolves all outstanding tracking items within specified guidelines. * Takes ownership of other operational risk management tasks as delegated * Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency. * Balances drawer at the end of the day. Teamwork and Influence (20%): * Provides fill-in staffing to other market branches as needed. * Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings. * Leads C&F Active Site Leadership when not with a customer. * Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, Operations staff, C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers. Qualifications Education and Experience: Required Qualifications: High school diploma or GED One year of teller or cash handling experience One year of customer relationship building or sales experience Preferred Qualifications: One year or more of branch banking or lending experience Experience with sourcing and prospecting for new clients and relationship building Knowledge, Skills, and Abilities Required Qualifications: Excellent interpersonal and communication skills, including a desire to interact with customers and prospects. Ability to deepen and enhance customer relationships. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements. Preferred Qualifications: General knowledge of bank operations, policies, and procedures. Ability to generate demand through prospecting and setting meetings. Travel Must be able to travel to all Bank locations, including subsidiaries. Must maintain reliable independent transportation for commuting and business-related travel. Ability to provide your own transportation is required for this role. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed in a retail branch environment (on-site). Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10% Education High School Diploma/GED

The primary function of this position is to assist and support C&F Bank's Corporate BSA Officer to ensure all regulatory requirements are met related to adherence with the Bank's BSA Compliance Program. The BSA Analyst is primarily responsible for assisting the Corporate BSA Officer with BSA related functions such as analysis and disposition of system generated alerts, which include Bank Secrecy Act (BSA), Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) alerts; review, and entry of customer on-boarding documentation for CDD, currency transaction and monetary instrument reporting, and other duties as assigned. The decisions and recommendations made by the Analyst shall be relied upon by the management team and may have a direct impact on the business operations and the servicing of customer accounts, which may also carry legal and regulatory compliance obligations. Responsibilities Completion of Objectives Assigned: * Review/entry of BSA/AML related reports and documents from the on-boarding process, including CDD and Identity Verification (IDV) * Disposition of BSA, CDD and EDD alerts * Reviews and/or prepares daily, weekly, monthly, and quarterly reports as assigned * Review system generated daily reports for Monetary Instrument Log (MIL) and Currency Transaction Reports (CTR) * Assists with annual CTR Exemption Reviews and maintains the "exempt list" * Keeps abreast of Bank Secrecy regulations, especially as related to developments in Anti-Money Laundering techniques, controls and monitoring * Monitor non-resident alien (NRA) and missing TIN reports and follows up accordingly on missing or inaccurate TIN * BSA support * Special projects and other duties as assigned Qualifications Experience: * Experience: 0-2 years banking or compliance preferred. Education: * High School Diploma or equivalent required. * Associate's or Bachelor's degree preferred (Finance, Criminal Justice, Business, or related). Equivalent experience considered. Knowledge, Skills, and Abilities: * Strong working knowledge of Microsoft Office * Excellent organization skills including attention to detail and multitasking skills * Strong interpersonal skills and extremely resourceful * Highly organized and capable of dealing with multiple projects simultaneously * Ability to work independently and adhere to strict regulatory timeframes * Ability to conduct thorough investigations and a focus on detail Travel 0-10% Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed onsite in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10%

Job Posting TitleCommercial Banking Executive - C&I The Commercial Banking Executive will work with all bank staff including other Commercial Banking Executives, Commercial Relationship Representatives, Branch Managers, Retail Branch Staff, Commercial Banking Administrators, Loan Processing, and Debt Management departments. The Commercial Banking Executive will work with and present loans to the Loan Committee and Board of Directors and will report to a direct supervisor. Essential Functions Develops new customer prospects and business for the financial institution. Actively participate in market events for brand awareness. Analyzes the credit history of applicants and determines their loan repayment capabilities. Negotiates credit terms, such as costs, loan repayment methods, and collateral specifications. Develops and maintains interest rate structure, with assistance of management or Loan Committee, to be consistent with Bank policies and procedures, and to be competitive with current market rate. Evaluates potential customer loan requests and makes loan recommendations to the Credit Department & Loan Committee. Reviews new laws and regulations that influence business lending within the financial institution and makes recommendations to management when necessary. Participates in training when required for the position. Other duties as assigned. Skills/Abilities Maintain working knowledge of loan systems-how to create and/or obtain loan documents through the loan system. Cross-sell and promote other bank products to customers. Follow structured calling system as set by the supervisor based on expectations and/or goals. Education and Experience Bachelor's degree in business, Finance, or related field preferred. Eight years' experience in a financial institution or loan department preferred. Knowledge of commercial real estate and commercial non-real estate lending policies and procedures preferred. Knowledge of lending services, cash management services, and related areas preferred. Good managerial, collaboration, communication, organization, and sales skills preferred. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a fast-paced clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Summary/Objective The Imaging Specialist is responsible for preparing, scanning, indexing, and maintaining electronic records by ensuring documents are stored in the company's electronic document management systems. This role ensures the accuracy, quality, and confidentiality of scanned documents and supports efficient document management and retrieval systems. Additionally, the Imaging Specialist ensures quality control and proper indexing of documents imaged by others across the organization. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Support the Imaging Manager in executing the operational plans set forth by the Director of Business Support and Delivery, ensuring alignment with organizational goals. * Assist in tracking, analyzing, and reporting key performance metrics that reflect departmental effectiveness. * Prepare physical and electronic documents for imaging (i.e. removing staples, sorting, and organizing) * Digitize documents using high-speed scanners and imaging software. * Index and categorize scanned documents in accordance with established procedures. * Review and verify image quality, clarity, completeness, and proper indexing. * Monitor systems to ensure electronic documents are transferred and indexed into the imaging system. * Complete assigned document review workflows to ensure documents are indexed properly. * Review reports and updated imaged document indexes, as applicable. * Enter and retrieve data from various internal tracking systems or databases. * Resolve routine imaging-related questions and escalate complex issues as appropriate. * Maintain up-to-date knowledge of the company's operational policies, procedures, controls, processes, and regulatory requirements that impact the Imaging Area. * Coordinate with departments to ensure timely and accurate image of critical records. * Ensure all documents are scanned to the correct system location for proper retrieval. * Assist with shredding, purging, or archiving documents post-imaging. Other Duties * Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy. * Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies. * Perform additional tasks, projects, and responsibilities as directed by the Imaging Manager or Director of Business Support & Delivery. Skills/Abilities * Maintain the confidentiality and security of sensitive or classified documents. * Ability to maintain confidentiality and act with professionalism in all aspects of work. * Basic knowledge of imaging/scanning equipment, software, and techniques. * Understanding of records management policies and practices. * Strong verbal and written communication skills. * High attention to detail with the ability to perform repetitive tasks accurately. * Excellent data entry skills with a low margin of error. * Basic mechanical aptitude for operating and troubleshooting imaging equipment. * Self-motivated and capable of working independently. * Ability to work occasional overtime during peak periods. * Strong time management and prioritization skills. * Collaborative attitude and ability to work with cross-functional teams. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited travel may be required for this position. Education and Experience Required Qualifications: * High School diploma or equivalent. Desired Qualifications: * 1+ years of experience in document imaging, data entry, or records management. * Familiarity with banking-related documentation. * Experience using scanning equipment and imaging software. * Knowledge of data protection and confidentiality regulations. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status