C&F Bank jobs

C&F Finance is a leading provider of Indirect financing for retail customers through our extensive network of Franchised and Independent dealers. C&F prides itself on providing best in class service through our high quality and experienced employees. Through C&F Bank, our parent company, we have been in the banking and finance services business since 1927 and since 1999 providing a high-quality finance product to our vast dealer network. Our Dealer Relationship Manager (DRM) is responsible for prospecting, developing and maintaining dealer relationships and expanding the dealer market base in new and/or existing territories to include franchise and qualifying independent dealerships. The Dealer Relationship Manager is the starting point to company's growth and revenue and has a long history in playing a critical role in our endless success. The Dealer Relationship Manager receives extensive support from the corporate office to ensure every individual is successful. The Dealer Relationship Manager is focused on being the best in the market which provides for a fulfilling career that leads to high personal satisfaction that is unmatched by any other lender. Benefits: The Dealer Relationship Manager has a base salary and uncapped monthly commission plan Monthly Cell phone allowance Company provided laptop Company provides live underwriters and same day funding Excellent benefits package that includes comprehensive medical/dental/vison, STD, LTD, life, 401(k) match, student loan paydown program, legal resources, pet insurance and 3 weeks' vacation to start. Responsibilities Responsible for volume, producing dealers, dealer efficiencies and continued growth of assigned marketing area. Prospect, develop and maintain strong dealer relationships through field and phone marketing. Analyze prospective dealerships to identify if a successful relationship is possible using information obtained during dealer assessment. Develop daily schedules to ensure all preferred dealers are marketed weekly and non- preferred dealers are visited as necessary. Identify non-producing dealers and prioritize them when completing daily marketing schedule. Familiar with Dealertrack and RouteOne econtracting Review and analyze weekly reports to maintain satisfactory yield and application efficiencies in each reporting market. Daily and Weekly action plans must be put in place to address areas where improvement is needed. Education of all dealers on an ongoing basis regarding company underwriting guidelines (to ensure proper application flow), policies and procedures, while building relationships with all key dealer personnel. Follow up on all approvals immediately with dealers and communicate with the Sales Finance Representative to negotiate and close the sale. Continue follow up daily with the dealer(s) until final status is determined. Follow up with dealers on all confirmed contracts to ensure receipt by C&F. Generate and implement ideas for marketing, sales and/or promotions to assist in dealer production. Remain informed on all industry related trends and each assigned market's competitive environment. Must be able to work a flexible schedule to include weeknights, weekends and holidays as business and volume objectives dictate. From time to time, assistance with lien perfection. Adhere to all C&F policies and procedures as well as complying with all regulations and applicable laws. Qualifications Knowledge: Minimum of three years or more of experience in the sales finance industry or related industry experience which consists of sales, credit, funding or collections. Experience in subprime sales finance is preferred. Experience and a level of proficiency with Microsoft Office and Excel are required. Proficient computer skills and typing skills are required. Skills: Excellent communication, interpersonal, organizational, math, and PC skills are required. Strong rapport-building, decision-making, and problem-solving skills are essential. Must possess a strong attention to detail. Highly motivated and energetic. Excellent analytical, organizational and intuitive skills. Must be able to create and deliver/facilitate sales presentations to individuals or large groups. Must possess excellent verbal and written communication skills for contact with dealer, customers and co-workers. Individual must be a team player who works cooperatively with peers, co-workers, supervisors and other departments. Abilities: Must be able to communicate easily with all levels of management both internally with C&F and externally with dealer customers. Must be an excellent listener and have the ability to use sound, independent judgment while interacting with a diverse group of constituents. Able to work independently and deal with ambiguous situations and issues that arise during the sales process. Ability to evaluate and make consistent, quality decisions that represent the company's best interests. Have a proven history of developing and maintaining productive dealer relationships. Must possess and maintain a valid driver's license. Education: Bachelor's degree or equivalent is preferred. A combination of experience and education will be considered. Physical Demands Employee may experience the following physical demands for extended periods of time: view computer monitor, keyboarding, talking on the phone calls, sitting, and motion fingers/hands/wrists and standing/walking. Extended periods of travel (air and land) will be required and is expected to successfully manage the reporting markets. Employee will be required to work extra hours, weekends or evenings as part of fulfilling normal job requirements. Success Metrics The individual's success will be measured based on their ability to successfully complete the essential duties and responsibilities outlined above. Specific monthly and year end goals will be provided by management and will be broken down by market. Key metrics include, but are not limited to: Volume objectives Market penetration Application efficiencies Effective communications Marketing creativity Work Environment The work characteristics described here are representative of an outside sales position. Consistent direct contact with employees and the dealers is required. Direct contact with the RBC (Regional Buy Center) is also required and is essential to ensure both the underwriting team and the sales team work together effectively and efficiently. It is essential that both teams work together, positively, as both have the same goal - quality loan originations. C&F reserves the right to identify your location at random during normal business hours (phone solicitation to dealers and/or company property). Equal Employment Opportunity Statement C&F Finance Company is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. EOE/M/F/Disability/Veterans Travel 75+% Education Associate's Degree Industry Financial - CONSUMER FINANCIAL SERVICES

Summary/Objective The Commercial Banking Executive - C&I will work with all bank staff including other Commercial Banking Executives, Branch Managers, Retail Branch Staff, Commercial Banking Administrators, Loan Processing, and Debt Management departments. The Commercial Banking Executive - C&I will work with and present loans to the Loan Committee and Board of Directors and will report to a direct supervisor. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Develops new customer prospects and business for the financial institution. * Actively participate in market events for brand awareness. * Analyzes the credit history of applicants and determines their loan repayment capabilities. * Negotiates credit terms, such as costs, loan repayment methods, and collateral specifications. * Develops and maintains interest rate structure, with assistance of management or Loan Committee, to be consistent with Bank policies and procedures, and to be competitive with current market rate. * Evaluates potential customer loan requests and makes loan recommendations to the Credit Department & Loan Committee. * Reviews new laws and regulations that influence business lending within the financial institution and makes recommendations to management when necessary. Other Duties * Participates in training when required for the position. * Other duties as assigned. Skills/Abilities * Maintain working knowledge of loan systems-how to create and/or obtain loan documents through the loan system. * Cross-sell and promote other bank products to customers. * Follow structured calling system as set by the supervisor based on expectations and/or goals. * Knowledge of commercial C&I lending policies and procedures preferred. * Knowledge of lending services, cash management services, and related areas preferred. * Good managerial, collaboration, communication, organization, and sales skills preferred. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited local travel may be required for this position. Education and Experience * Bachelor's degree in business, Finance, or related field preferred. * Eight years' experience in a financial institution or loan department preferred. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Approves or denies mortgage loans in a correspondent lender environment. Responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned. Reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet establishment and government standards. Evaluates acceptability of loan to corporations that buy real estate loans on secondary mortgage markets, where existing mortgages are bought and sold by investors. Determines terms and acceptability of risk of prospective business. Approves or rejects loan application, or requests additional information. Records loan rejections, specifying investor and institution guidelines and basis for declining application, such as insufficient cash reserves. Assembles documents in loan files, including acceptance or denial, and returns files to processor and/or originating mortgage loan officer. Qualifications Five or more years FNMA/FHLMC underwriting and/or processing experience; DU & LP experience and be eligible for approval by FHA as a Direct Endorsement (DE) Underwriter. Experience with MS Office as well as mortgage databases (Encompass preferred). Excellent customer service and communication skills. EEO/AA/M/F/Veteran/Disability

The commercial documentation associate will have minimal external customer contact, a focus on routine tasks, and have a mild progression in overall departmental responsibilities. Job functions will have moderate regulatory and reputational risk. This position includes duties such as disbursement of funds, reviewing loan documents, and resolving post-closing issues. Functional Area of Focus: * Review loan documents * Special projects and other duties as assigned Responsibilities Essential Duties and Responsibilities: Post-Closing (60%): * Reviews signed loan documents for proper signatures and dates (in-house and attorney closed loans) * Disburses funds to attorney or title agent via wire transfer or account deposit * Completes and processes any necessary transaction tickets related to closings/fundings * Notifies processor and confirms disbursement * Communicates with Attorneys, Appraisal, and Title Company as needed to resolve post-closing issues * Barcodes and prepares packages for booking * Submits loans to boarding in nCino * UCC Filings and amendments * Image DocuSign packages to Director * Image other docs to director prior to sending to booking * Marks documents as Approved in nCino in order for them to move to Director Administrative and Other Duties (40%): * Port Setup * Line Setup * ID Verifications * Answering incoming calls and assisting internal customers as needed * Maintain knowledge of all commercial loans and their status * Other special duties Qualifications Qualifications: Education and Experience: A combination of education, training, and work experience is considered. A High School diploma or GED is required. Two years of banking experience preferred. Past experience regarding documentation may expand the responsibilities of the role. The individual must be able to demonstrate an increased level of proficiency in various Bank systems based on role/responsibilities. Knowledge, Skills, and Abilities: Excellent interpersonal and communication skills are required. Demonstrated PC skills are required; a level of proficiency with Microsoft Office (Word, PowerPoint, Excel, and Outlook) and navigating the internet is necessary to be successful in this role. Experience with typical office equipment is necessary. Ability to balance meeting daily objectives while promptly responding to telephone and email inquiries. Key Competencies: Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Teamwork: Works cooperatively with others as part of a formal or informal team to accomplish Bank goals; ability to respect the needs, ideas, and contributions of others; contributes to and accepts consensus; subordinates own objectives to the bank or their team. Focuses on solving conflict, not blaming; ability to maintain confidentiality. Must be an excellent listener and uses sound, independent judgment while interacting with a diverse group of constituents. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing, or pulling up to 20 pounds. Work Environment: Work is performed in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.

The Learning and Development Assistant supports the development, coordination, and facilitation of training programs for employees and managers in a community banking environment. This role focuses on designing and delivering training sessions (virtual and in-person) that reflect the bank's mission of community engagement, customer relationship-building, and regulatory compliance. The Trainer updates course content to address banking products, services, and compliance, coordinates learning curriculums, and conducts assessments to identify development needs. Administrative responsibilities include scheduling events, preparing instructional materials, and maintaining training records. Responsibilities Training Delivery & Content Creation (60%) * Deliver training programs on banking products, customer service, compliance, and community engagement, including classroom lectures, online courses, and self-study sessions. * Facilitate onboarding, technical, and system training for new hires and existing staff, emphasizing the bank's role in the community and its relationship-driven approach. * Create and update instructional materials, job aids, presentations, and communications tailored to community banking operations. * Collaborate with subject matter experts to develop and revise course content, including fraud prevention, business banking services, and financial wellness. * Lead skill development exercises, role-playing, and team-building activities that reflect community values and customer-centric service. * Collect feedback from attendees to improve future sessions and ensure alignment with community banking goals. Program Design & Coordination (20%) * Design training curricula and develop program materials that address the unique needs of community banking, including local market trends and regulatory requirements. * Plan and coordinate annual training calendars and special events, such as community involvement initiatives and local outreach programs. * Track attendance, registration, and individual progress in the Learning Management System. * Set up classrooms and ensure a conducive learning environment that reflects the bank's commitment to community and customer service. * Draft communications for instructors, guests, and attendees regarding logistics and prerequisites. Assessment & Evaluation * Conduct assessments and analysis to identify new development needs, especially in areas like compliance, customer service, and community engagement. * Recommend training methods and enhancements based on feedback and performance results, with a focus on improving banking operations and customer relationships. * Create effective measurement, evaluation, surveys, and reporting processes for course delivery. * Monitor and report on training effectiveness during orientation and career development periods. Administrative & Departmental Support (20%) * Maintain documentation of all participants in company-wide workshops and training events, including community outreach and volunteer activities. * Support Human Resources in performance assessments and development plans, especially those related to banking operations and compliance. * Track and maintain a database of conferences and external development opportunities relevant to community banking. Qualifications Education and Experience: * Bachelor's degree in education, business, or a related field (required). * Minimum of 2-5 years of experience in training facilitation, preferably in community banking or the financial services sector. * Certification in training (e.g., ASTD, PHR/SPHR) is a plus. Knowledge, Skills, and Abilities: * Strong written and verbal communication skills. * Expertise in classroom management, engagement techniques, and online platforms. * Proficiency in scheduling, coordination, and time management. * Analytical skills for administering and analyzing surveys. * Ability to work independently and collaboratively. * Knowledge of community banking operations, compliance, and HR processes (preferred). Travel Must be able to travel to all Bank locations, including subsidiaries. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed onsite in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10%

Entry level position to assist the mortgage loan post closing and shipping department as well as serving as a back-up for the receptionist to answer incoming calls, greeting visitors and clients, and performing administrative duties and other work as assigned. Responsibilities Professionally greet visitors and clients and provide prompt phone call transfers Build and maintain good business relationships with team members across the organization Participating in administrative duties such as deliveries, copying, and ad-hoc projects Assist with mortgage loan services, including post closing and shipping needs. Perform other administrative duties as assigned. Qualifications Excellent written and verbal communication skills Excellent organizational and time management skills Proficient in Microsoft Office Proven professionalism, ethics and character Self-motivated, resourceful, results-oriented and a team player Ability to flourish in a fast-paced environment Work well under pressure while maintaining a high level of professionalism EEO/AA/M/F/Veteran/Disability

The Portfolio Manager will support Relationship Managers in the origination of new loans and management of credit portfolio. This role will work closely with the origination team and credit risk management in structuring transactions, reviewing and analyzing financial statements, conducting due diligence, assessing credit risk, preparing deal screen presentations, and monitoring and managing the credit portfolio. Essential Functions: Determine borrowing customer's needs and develop appropriate loan structure in collaboration with Relationship Manager. Request, Review and Spread company/guarantor financial information. Complete thorough, accurate, and in-depth analysis of new credit requests in a timely manner. Maintain good working knowledge of the Bank's lending policies and procedures and identify exceptions to credit policy. Recommend appropriate risk ratings in accordance with credit policy guidelines. Attend meetings and/or conference calls on transactions, lead due diligence discussions and develop deal indicative term sheets and deal screen presentations. Structure transactions appropriately that meet client's needs and bank's requirements. Perform comprehensive credit analysis (cash flow analysis, trend analysis, sensitivity analysis etc.) for deal screens and assist in presentation to credit committee in support of approval. Monitor, review and evaluate ongoing compliance with financial covenants and reporting requirements. Assist with renewals, extensions and annual credit reviews, as needed. Perform other duties as directed. Skills/Abilities Proficiency with financial modeling and excellent financial analysis skills (balance sheets, income statements, cash flow statements, financial ratios, personal financial statements, tax returns etc.) Thorough knowledge of C&I and CRE lending process, including credit evaluation and underwriting. Strong verbal, written, interpersonal, and presentation skills. Proven organizational skills, ability to work independently and be detail oriented and thorough. Ability to work well on a team and develop collaborative partnerships across the banking platform. Ability to work on multiple transactions simultaneously and prioritize assignments to meet deadlines. Proficiency in Microsoft Office; knowledge of banking systems (Baker Hill NextGen, Synergy, SilverLake). Education and Experience Bachelor's degree in accounting, finance, or related field with proven academic excellence preferred. Formal credit training and three plus (3+) years of underwriting and account management experience, preferably within a commercial lending environment. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. This position is classified as exempt, and as such it is paid on a salaried basis. The pay range for this position is $70,000 - $90,000 annually. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Summary/Objective The Project Analyst uses the Critical Chain Project Management process to deliver projects with clear deliverables and within budget. The Project Analyst ensures the planning, project network building, change management and implementation of significant technology or business projects sponsored and prioritized by the SLT. The Project Analyst is responsible for ensuring identification of project impacts to Internal Controls over Financial Reporting (ICFR) and IT general controls (ITGC) and works closely with executive and senior management to coordinate resources from Information Technology (IT), internal departments and external vendors to accomplish project tasks. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works with executive sponsor and designated project lead to establish clear project deliverable(s) Responsible for project planning and works with assigned project leader to build project network, defining milestones and task duration Works with project leader to coordinate project management activities, bank resources, and information. Ensures regular status reporting with vendor(s), project leader and to executive sponsor Assists in escalating project issues, managing expectations, and proposing creative and practical solutions in order to achieve milestones consistent with the clear objective of the project Ensures feedback from and impact analysis with all areas affected by the project including end users, risk controls and the business systems impacted Ensures development of contingency and/or recovery plans with project lead as directed by executive sponsor Other Duties Complies with all policies and procedures as applied to the Bank's BSA/AML policy. Perform other duties as assigned. Skills/Abilities Applies critical chain project management and industry-standard project management fundamentals in the accomplishment of the above essential functions. Strong interpersonal skills, including communication, presentation, persuasion, and influence. Strong organizational skills, including effective collaboration in a team environment. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited local travel may be required for this position. Education and Experience Five years of financial services and/or project management experience required. Bachelor's degree in related field (or equivalent) preferred. Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) required. Experience with Critical Chain Project Management preferred. Banking experience preferred. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Compliance Manager is responsible for championing the Company's proactive execution and on-going enhancement of the Compliance Management System ("CMS") and supporting efforts to prepare the organization for regulatory and operational changes associated with being an FDIC-Large Insured Depository Institution and a Covered Institution subject to the direct supervision of the Consumer Financial Protection Bureau. The Compliance Manager's primary focus is on influencing the evolution of the CMS through targeted assessment delivery, business line outreach, facilitation of exams and audits and coordination with third-party firms on complex regulatory compliance monitoring. The Compliance Manager is instrumental in ensuring the Company's adherence to regulatory requirements, collaborating with partners across the three lines of defense and fostering a culture of compliance and integrity. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide leadership, supporting the Chief Compliance Officer and Company team members through his/her thorough knowledge and understanding of deposit and lending compliance requirements, awareness of the regulatory environment and overall business acumen Engage in proactive assessment of the Bank's CMS; areas include but are not limited to policies, procedures, risk assessments, regulatory change management, training, monitoring, complaints response and audit and exam management Ensure CMS aligns with regulatory expectations, industry best practices and internal risk appetite Act as a trusted advisory, partnering with business leaders to identify, support and address potential emerging risks and issues Collaborate with business units and across the lines of defense to integrate compliance expectations into operational processes to ensure on-going compliance with laws and regulations Support on-going development and delivery of the comprehensive compliance roadmap for regulatory and operational readiness in alignment with the Company's growth strategy Provide regulatory reports and updates to senior management and business partners on compliance risks, trends and program effectiveness Seek opportunities to support on-going efficiencies through automation, process simplification and cross-functional collaboration Support a culture of accountability, transparency and continuous learning, leading by example and through peer coaching Complete his/her duties with discretion and confidentiality reflecting the sensitive nature of the work; be comfortable working under a deadline Other Duties Comply with all policies and procedures as applied to the Company's BSA/AML policy Perform other duties as assigned Skills/Abilities Thorough knowledge of deposit, lending and overall consumer compliance regulations as applicable in a large bank setting Excellent written and verbal communication skills, with the ability to work collaboratively within and across teams and with senior leaders and regulators Strong problem solving and analytical skills, with the ability to interpret complex regulatory requirements and apply them to the Company's operational needs Sound judgment and decision-making ability Effective influence and coaching skills Microsoft Office Suite experience Supervisory Responsibility This position does not have supervisory responsibilities at this time but may in the future. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing, as necessary. Travel Travel will be required for this position (approximately 10%-15%) Education and Experience 4-year college degree required; Graduate or Law Degree preferred Eight years of experience in compliance, risk management or a similar role in the financial services industry Certification through CRCM or similar preferred Experience managing a CMS and preparing for significant regulatory milestones preferred Experience working within and influencing matrixed teams Equal Employment Opportunity/M/F/disability/protected veteran status. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Primarily responsible to perform all duties of a Teller/Receivables Specialist and assist/lead the team in performing satisfactory operations on a daily basis. Responsibilities Answer, assist, and direct incoming customer service calls including but not limited to understanding the retail finance contract and professionally respond to questions that arise from customers, quote payoffs, explain fees, print necessary letters etc. Post a variety of payment types accurately and timely and balance daily. Review customer credit disputes and respond in a timely manner. Make necessary payment corrections to accounts. Print Collection Letters. Create electronic file for Welcome letters and Payment Coupons. Administer the Recurring payment process including Adds and Cancels. Scan pertinent documents to existing scanned files. Process extensions. File all new contracts with title. Operate mailroom equipment effectively to prepare daily outgoing mail. Sort, open, and identify incoming mail. Adhere to all C&F policies and procedures as well as complying with all regulations and applicable laws. Must be able to work a flexible schedule to include rotating weeknights, weekends, and holidays as business dictates. Knowledge, understanding and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection and finance industry. Take all AFSA University required courses and be able to successfully pass all testing requirements. Must be able to follow attendance requirements for the position. Perform other duties as assigned. Qualifications Knowledge: Three to five years or more of experience in a bank teller setting or consumer loan lending preferred. Experience and a level of proficiency with Microsoft Office (Outlook, Word, Excel and Power Point) required. Proficient computer skills and typing skills. Skills: Excellent communication, interpersonal, organizational, and PC skills are required. Strong intuitive, analytical, problem solving and organizational skills are essential. Must possess a strong attention to detail. Highly motivated. Excellent phone skills. Excellent oral and written communications skills. Individual must be a team player who works cooperatively with peers, employees, managers and other departments, along with external customers. Must possess advance business math to solve problems and calculations. Abilities: Must be an excellent listener. Able to work independently. Able to understand the auto loan industry processes and regulations. Able to multi-task and work in a fast paced environment with deadlines and performance standards. Able to present accurate mathematical calculations. Able to follow written and/or verbal instructions. Ability to understand finance contracts. Education: High School Diploma required. Associate's Degree or College Degree preferred. Physical Demands Employee may experience the following physical demands for extended periods of time: view computer monitor, keyboarding, talking on the phone, sitting for a long period, filing motion fingers/hands/wrists, lifting boxes no heavier than 30 pounds and standing/walking. Employee may push a mail cart no heavier than 40 pounds. Employee may be required to perform some travel during working hours. Employee must possess a valid driver license and auto insurance. Work Environment Work is performed in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Education High School Diploma/GED Industry Financial - CONSUMER FINANCIAL SERVICES

C&F Mortgage is currently hiring talented Mortgage Loan Officers (LO) who pro-actively identify, develop and maintain networks of business relationships that serves as a source of referrals for mortgage lending opportunities. External relationships are the foundation of generating new business and may consist of realtors, builders, professional and personal contacts. Our LO's are encouraged to participate in business development related opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their needs and advise those customers about the appropriate products, terms, and pricing, that best fit their needs while gathering any additional required information. It will be necessary to generate accurate and complete applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Responsibilities Assists customers with inquiries and information requests, and resolves inquiries relating to loan products and services offered. Interviews applicant and requests specific information for loan application and enters data into origination software. Analyzes the applicant's financial status, credit, and property for the loan to determine feasibility of loan options and loan program requirements. Compiles loan package and provides the applicant information, such as rates, terms, fees, and other credit terms. Corresponds with the applicant to resolve questions regarding application information, and requests documentation or information to improve the loan application process. Ensures loan applications are complete and accurate. Submits loan application to processor. Works with applicants to assures timely loan closing. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Identifies and analyzes potential loan markets to develop prospects for residential real estate loans. Devise personal marketing system and annual business plan. Qualifications Ideally the person will have 5 to 7 years of mortgage loan origination experience. Analytical - Collects and researches data; Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. Interpersonal - Maintains confidentiality. Oral Communication - Speaks clearly and persuasively in positive or negative situations. Team Work - Exhibits objectivity and openness to others' views. Written Communication - Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information. Leadership - Exhibits confidence in self and others; Business Acumen - Aligns work with strategic goals. Cost Consciousness - Contributes to profits and revenue. Diversity - Shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation. Attendance/Punctuality - Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Innovation - Meets challenges with resourcefulness. Planning/Organizing - Organizes or schedules other people and their tasks. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Quality - Monitors own work to ensure quality and meets productivity standards. Education: High school diploma or general education degree (GED) Certificates and Licenses: Must have NMLS. Certain states require licensing. Experience in origination/processing of FHA, VA, other government and Conventional loans. EEO/AA/M/F/Veteran/Disability

C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 97 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships. We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C&F Bank a desirable place to work and build a career. We are currently looking to add a valued member to our Universal Banker team within our retail space. As a Universal Banker I, your mission is to acquire, manage, and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Universal Banker (UB) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the UB is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. This position is also expected to attend occasional networking events and business development activities. Within approximately 12 months of your development, you will gain consumer lending training. Responsibilities Growth and Business Development (60%): Role models all aspects of C&F's “Focused on You” brand. Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships. Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. Reviews customer accounts to make appropriate decisions regarding the requested transaction. Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review. Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. Acquires new consumer customer relationships by leveraging internal and external lead sources. Attends networking/community events to build prospect list and acquire new customer relationships. Builds collaborative, results-oriented relationships with prioritized key internal partners: Business/Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions. Influences, educates, and connects customers to technology. Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, leveraging the C&F Customer Experience, to include C&F Active Site Leadership. Drive branch revenue through small business development and new customer acquisition strategies. Drive the growth of small business expertise through branch routines of face-to-face appointments with customers, outbound calling, and prospecting. Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and brand awareness. Manages Risk (20%): Complies with all BSA/CIP requirements with all new account and existing customer interactions. Submits all customer documentation accurately and in a timely manner. Resolves all outstanding tracking items within specified guidelines. Takes ownership of other operational risk management tasks as delegated Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency. Balances drawer at the end of the day. Teamwork and Influence (20%): Provides fill-in staffing to other market branches as needed. Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings. Leads C&F Active Site Leadership when not with a customer. Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, Operations staff, C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers. Qualifications Education and Experience: Required Qualifications: High school diploma or GED One year of teller or cash handling experience One year of customer relationship building or sales experience Preferred Qualifications: One year or more of branch banking or lending experience Experience with sourcing and prospecting for new clients and relationship building Knowledge, Skills, and Abilities Required Qualifications: Excellent interpersonal and communication skills, including a desire to interact with customers and prospects. Ability to deepen and enhance customer relationships. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements. Preferred Qualifications: General knowledge of bank operations, policies, and procedures. Ability to generate demand through prospecting and setting meetings. Travel Must be able to travel to all Bank locations, including subsidiaries. Must maintain reliable independent transportation for commuting and business-related travel. Ability to provide your own transportation is required for this role. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed in a retail branch environment (on-site). Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10% Education High School Diploma/GED

The primary function of this position is to assist and support C&F Bank's Corporate BSA Officer to ensure all regulatory requirements are met related to adherence with the Bank's BSA Compliance Program. The BSA Analyst is primarily responsible for assisting the Corporate BSA Officer with BSA related functions such as analysis and disposition of system generated alerts, which include Bank Secrecy Act (BSA), Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) alerts; review, and entry of customer on-boarding documentation for CDD, currency transaction and monetary instrument reporting, and other duties as assigned. The decisions and recommendations made by the Analyst shall be relied upon by the management team and may have a direct impact on the business operations and the servicing of customer accounts, which may also carry legal and regulatory compliance obligations. Responsibilities Completion of Objectives Assigned: Review/entry of BSA/AML related reports and documents from the on-boarding process, including CDD and Identity Verification (IDV) Disposition of BSA, CDD and EDD alerts Reviews and/or prepares daily, weekly, monthly, and quarterly reports as assigned Review system generated daily reports for Monetary Instrument Log (MIL) and Currency Transaction Reports (CTR) Assists with annual CTR Exemption Reviews and maintains the "exempt list" Keeps abreast of Bank Secrecy regulations, especially as related to developments in Anti-Money Laundering techniques, controls and monitoring Monitor non-resident alien (NRA) and missing TIN reports and follows up accordingly on missing or inaccurate TIN BSA support Special projects and other duties as assigned Qualifications Experience: Experience: 0-2 years banking or compliance preferred. Education: High School Diploma or equivalent . Associate's or Bachelor's degree preferred (Finance, Criminal Justice, Business, or related). Equivalent experience considered. Knowledge, Skills, and Abilities: Strong working knowledge of Microsoft Office Excellent organization skills including attention to detail and multitasking skills Strong interpersonal skills and extremely resourceful Highly organized and capable of dealing with multiple projects simultaneously Ability to work independently and adhere to strict regulatory timeframes Ability to conduct thorough investigations and a focus on detail Travel 0-10% Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed onsite in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10%

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Summary/Objective The Imaging Specialist is responsible for preparing, scanning, indexing, and maintaining electronic records by ensuring documents are stored in the company's electronic document management systems. This role ensures the accuracy, quality, and confidentiality of scanned documents and supports efficient document management and retrieval systems. Additionally, the Imaging Specialist ensures quality control and proper indexing of documents imaged by others across the organization. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Support the Imaging Manager in executing the operational plans set forth by the Director of Business Support and Delivery, ensuring alignment with organizational goals. Assist in tracking, analyzing, and reporting key performance metrics that reflect departmental effectiveness. Prepare physical and electronic documents for imaging (i.e. removing staples, sorting, and organizing) Digitize documents using high-speed scanners and imaging software. Index and categorize scanned documents in accordance with established procedures. Review and verify image quality, clarity, completeness, and proper indexing. Monitor systems to ensure electronic documents are transferred and indexed into the imaging system. Complete assigned document review workflows to ensure documents are indexed properly. Review reports and updated imaged document indexes, as applicable. Enter and retrieve data from various internal tracking systems or databases. Resolve routine imaging-related questions and escalate complex issues as appropriate. Maintain up-to-date knowledge of the company's operational policies, procedures, controls, processes, and regulatory requirements that impact the Imaging Area. Coordinate with departments to ensure timely and accurate image of critical records. Ensure all documents are scanned to the correct system location for proper retrieval. Assist with shredding, purging, or archiving documents post-imaging. Other Duties Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy. Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies. Perform additional tasks, projects, and responsibilities as directed by the Imaging Manager or Director of Business Support & Delivery. Skills/Abilities Maintain the confidentiality and security of sensitive or classified documents. Ability to maintain confidentiality and act with professionalism in all aspects of work. Basic knowledge of imaging/scanning equipment, software, and techniques. Understanding of records management policies and practices. Strong verbal and written communication skills. High attention to detail with the ability to perform repetitive tasks accurately. Excellent data entry skills with a low margin of error. Basic mechanical aptitude for operating and troubleshooting imaging equipment. Self-motivated and capable of working independently. Ability to work occasional overtime during peak periods. Strong time management and prioritization skills. Collaborative attitude and ability to work with cross-functional teams. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited travel may be required for this position. Education and Experience Required Qualifications: High School diploma or equivalent. Desired Qualifications: 1+ years of experience in document imaging, data entry, or records management. Familiarity with banking-related documentation. Experience using scanning equipment and imaging software. Knowledge of data protection and confidentiality regulations. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The primary objective of this role is to manage and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. You'll be front and center representing our brand and our culture. Your day-to-day responsibilities will focus on the customer experience as you assist with transactions, build rapport, and recommend solutions to keep customers informed. By responding to expressed needs, including all branch transactions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Professional Teller is also responsible for identifying customers' needs and making referrals to a C&F business partner who can help with specialized financial needs. Responsibilities Essential Duties and Responsibilities: Manages Risk (50%): Reviews customer accounts to make appropriate decisions regarding the requested transaction. Processes customer transactions accurately and efficiently; follows all C&F transaction policies and procedures, particularly deposit hold procedures. Takes ownership of operational risk management tasks as delegated by Branch Manager, Assistant Branch Manager, or Teller Manager. Adheres to the Bank's information security policies and manages customer and Bank information appropriately. Manages the Brand (30%): Role models all aspects of C&F's “Focused on You” brand. Makes personal connections, engages, and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships. Consistently executes assigned elements of the C&F Customer Experience. Provides backup performance of C&F Active Site Leadership as needed. Learns C&F Bank products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. Support team sales and goals through identifying customer needs and referring customers to the appropriate business partner to share valued solutions and recommendations via our C&F Relationship Review. Drive performance metrics in line with company objectives. Teamwork and Influence (20%): Treats all internal partners/teammates with a sense of urgency and respect. Performs C&F Active Floor Leadership as assigned or need is identified. Provides fill-in staffing to other market branches as needed. Participates in, and occasionally leads, components of daily huddles and team meetings. Qualifications Qualifications: Education and Experience: Required Qualifications: High school diploma or GED One year of teller or cash handling experience One year of customer relationship building experience Preferred Qualifications: Previous teller experience Knowledge, Skills, and Abilities Required Qualifications: Excellent interpersonal and communication skills, including a desire to interact with customers and prospects. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements. Ability to provide excellent customer service in person, over the phone, and by email. Travel Must be able to travel to all Bank locations, including subsidiaries. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing or pulling up to 20 pounds. Work Environment: Work is performed in operational office and a retail branch environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.

Summary/Objective The Commercial Banking Executive - C&I will work with all bank staff including other Commercial Banking Executives, Branch Managers, Retail Branch Staff, Commercial Banking Administrators, Loan Processing, and Debt Management departments. The Commercial Banking Executive - C&I will work with and present loans to the Loan Committee and Board of Directors and will report to a direct supervisor. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develops new customer prospects and business for the financial institution. Actively participate in market events for brand awareness. Analyzes the credit history of applicants and determines their loan repayment capabilities. Negotiates credit terms, such as costs, loan repayment methods, and collateral specifications. Develops and maintains interest rate structure, with assistance of management or Loan Committee, to be consistent with Bank policies and procedures, and to be competitive with current market rate. Evaluates potential customer loan requests and makes loan recommendations to the Credit Department & Loan Committee. Reviews new laws and regulations that influence business lending within the financial institution and makes recommendations to management when necessary. Other Duties Participates in training when required for the position. Other duties as assigned. Skills/Abilities Maintain working knowledge of loan systems-how to create and/or obtain loan documents through the loan system. Cross-sell and promote other bank products to customers. Follow structured calling system as set by the supervisor based on expectations and/or goals. Knowledge of commercial C&I lending policies and procedures preferred. Knowledge of lending services, cash management services, and related areas preferred. Good managerial, collaboration, communication, organization, and sales skills preferred. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Limited local travel may be required for this position. Education and Experience Bachelor's degree in business, Finance, or related field preferred. Eight years' experience in a financial institution or loan department preferred. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Loan Servicing I - Asset Protection and Servicing Associate will have routine internal and external customer contact. In this role, job functions will have moderate regulatory and reputational risk. This position ensures the bank's collateral is protected through monitoring insurance requirements and facilitating our real estate tax tracking service. Additional loan servicing duties include processing loan payments, answering loan questions, and the booking and maintenance of loan data. Functional Area of Focus: Ensure appropriate hazard insurance is maintained on collateral held by bank Process loan payments, book (board) loans, and assist customers with loan related questions Order tax tracking contracts Responsibilities Collateral Protection and Compliance (55%) * Contact insurance agents or customers related to cancelled hazard insurance policies in accordance with required regulations and bank policy * Facilitate force-placement of insurance as needed to protect the bank and in accordance with regulatory requirements * Assist with tracking and clearing exceptions on the BakerHill Advisor system and update software as exceptions/missing items are received * Reconcile force-placement bill and allocate billing to appropriate loan * Administer the Bank's tax tracking monitoring service, resolve outstanding tax tracking issues, and update information on core processing system * Cancel tax tracking service upon receipt of paid note statement * Reconcile monthly tax tracking bill and allocate payment to correct branch Payment Processing and Loan Servicing Support (45%) * Process loan payments and reconcile departmental transactions via Front Counter Capture * Input payment transactions on Transaction Management System (TMS) or transaction block as necessary * Answer incoming calls and correspondence from internal and external customers with loan or servicing related questions * Review various loan reports and balance multiple general ledger accounts * Respond to attorneys and title companies related to loan payoff requests * Investigate and resolve payment/posting issues * Review loan approval document and compare against note for accuracy * Compare disbursement documents to activation ticket prior to booking * Book originated loans onto Navigator system and verify accuracy of input * Work with loan processor(s) to clarify or validate inconsistent information between approval memo and executed loan documents * Monitor and troubleshoot electronic payments (ACH) made through Paymentus portal * Perform other loan servicing related duties at direction of loan servicing management Qualifications Knowledge: One year of banking experience required, preferably in loan servicing, loan documentation, or loan origination. Skills: Demonstrated analytical skills; demonstrated proficiency in the use of standard and specialized computer hardware and software packages such as Microsoft Office; demonstrated strong oral and written communication skills. Abilities: Attention to detail with the ability to use available resources to solve problems and follow regulations. Highly organized with the ability to manage daily priorities and deadlines while also having the flexibility to assist with higher priority customer service situations. Education: A High School Degree or GED is required. Travel: Occasional local travel for meetings. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10%

The Portfolio Manager will support Relationship Managers in the origination of new loans and management of credit portfolio. This role will work closely with the origination team and credit risk management in structuring transactions, reviewing and analyzing financial statements, conducting due diligence, assessing credit risk, preparing deal screen presentations, and monitoring and managing the credit portfolio. Essential Functions: Determine borrowing customer's needs and develop appropriate loan structure in collaboration with Relationship Manager. Request, Review and Spread company/guarantor financial information. Complete thorough, accurate, and in-depth analysis of new credit requests in a timely manner. Maintain good working knowledge of the Bank's lending policies and procedures and identify exceptions to credit policy. Recommend appropriate risk ratings in accordance with credit policy guidelines. Attend meetings and/or conference calls on transactions, lead due diligence discussions and develop deal indicative term sheets and deal screen presentations. Structure transactions appropriately that meet client's needs and bank's requirements. Perform comprehensive credit analysis (cash flow analysis, trend analysis, sensitivity analysis etc.) for deal screens and assist in presentation to credit committee in support of approval. Monitor, review and evaluate ongoing compliance with financial covenants and reporting requirements. Assist with renewals, extensions and annual credit reviews, as needed. Perform other duties as directed. Skills/Abilities Proficiency with financial modeling and excellent financial analysis skills (balance sheets, income statements, cash flow statements, financial ratios, personal financial statements, tax returns etc.) Thorough knowledge of C&I and CRE lending process, including credit evaluation and underwriting. Strong verbal, written, interpersonal, and presentation skills. Proven organizational skills, ability to work independently and be detail oriented and thorough. Ability to work well on a team and develop collaborative partnerships across the banking platform. Ability to work on multiple transactions simultaneously and prioritize assignments to meet deadlines. Proficiency in Microsoft Office; knowledge of banking systems (Baker Hill NextGen, Synergy, SilverLake). Education and Experience Bachelor's degree in accounting, finance, or related field with proven academic excellence preferred. Formal credit training and three plus (3+) years of underwriting and account management experience, preferably within a commercial lending environment. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. This position is classified as exempt, and as such it is paid on a salaried basis. The pay range for this position is $70,000 - $90,000 annually. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.