C&F Bank Jobs

C&F Finance is a leading provider of Indirect financing for retail customers through our extensive network of Franchised and Independent dealers. C&F prides itself on providing best in class service through our high quality and experienced employees. Through C&F Bank, our parent company, we have been in the banking and finance services business since 1927 and since 1999 providing a high-quality finance product to our vast dealer network. Our Dealer Relationship Manager (DRM) is responsible for prospecting, developing and maintaining dealer relationships and expanding the dealer market base in new and/or existing territories to include franchise and qualifying independent dealerships. The Dealer Relationship Manager is the starting point to company's growth and revenue and has a long history in playing a critical role in our endless success. The Dealer Relationship Manager receives extensive support from the corporate office to ensure every individual is successful. The Dealer Relationship Manager is focused on being the best in the market which provides for a fulfilling career that leads to high personal satisfaction that is unmatched by any other lender. Benefits: * The Dealer Relationship Manager has a base salary and uncapped monthly commission plan * Monthly Vehicle and Cell phone allowance * Company provided laptop * Company provides live underwriters and same day funding * Excellent benefits package that includes comprehensive medical/dental/vison, STD, LTD, life, 401(k) match, student loan paydown program, legal resources, pet insurance and 3 weeks' vacation to start. Responsibilities * Responsible for volume, producing dealers, dealer efficiencies and continued growth of assigned marketing area. * Prospect, develop and maintain strong dealer relationships through field and phone marketing. Analyze prospective dealerships to identify if a successful relationship is possible using information obtained during dealer assessment. * Develop daily schedules to ensure all preferred dealers are marketed weekly and non- preferred dealers are visited as necessary. * Identify non-producing dealers and prioritize them when completing daily marketing schedule. * Familiar with Dealertrack and RouteOne econtracting * Review and analyze weekly reports to maintain satisfactory yield and application efficiencies in each reporting market. Daily and Weekly action plans must be put in place to address areas where improvement is needed. * Education of all dealers on an ongoing basis regarding company underwriting guidelines (to ensure proper application flow), policies and procedures, while building relationships with all key dealer personnel. * Follow up on all approvals immediately with dealers and communicate with the Sales Finance Representative to negotiate and close the sale. Continue follow up daily with the dealer(s) until final status is determined. * Follow up with dealers on all confirmed contracts to ensure receipt by C&F. * Generate and implement ideas for marketing, sales and/or promotions to assist in dealer production. * Remain informed on all industry related trends and each assigned market's competitive environment. * Must be able to work a flexible schedule to include weeknights, weekends and holidays as business and volume objectives dictate. * From time to time, assistance with lien perfection. * Adhere to all C&F policies and procedures as well as complying with all regulations and applicable laws. * Qualifications Knowledge: Minimum of three years or more of experience in the sales finance industry or related industry experience which consists of sales, credit, funding or collections. Experience in subprime sales finance is preferred. Experience and a level of proficiency with Microsoft Office and Excel are required. Proficient computer skills and typing skills are required. Skills: Excellent communication, interpersonal, organizational, math, and PC skills are required. Strong rapport-building, decision-making, and problem-solving skills are essential. Must possess a strong attention to detail. Highly motivated and energetic. Excellent analytical, organizational and intuitive skills. Must be able to create and deliver/facilitate sales presentations to individuals or large groups. Must possess excellent verbal and written communication skills for contact with dealer, customers and co-workers. Individual must be a team player who works cooperatively with peers, co-workers, supervisors and other departments. Abilities: Must be able to communicate easily with all levels of management both internally with C&F and externally with dealer customers. Must be an excellent listener and have the ability to use sound, independent judgment while interacting with a diverse group of constituents. Able to work independently and deal with ambiguous situations and issues that arise during the sales process. Ability to evaluate and make consistent, quality decisions that represent the company's best interests. Have a proven history of developing and maintaining productive dealer relationships. Must possess and maintain a valid driver's license. Education: Bachelor's degree or equivalent is preferred. A combination of experience and education will be considered. Physical Demands Employee may experience the following physical demands for extended periods of time: view computer monitor, keyboarding, talking on the phone calls, sitting, and motion fingers/hands/wrists and standing/walking. Extended periods of travel (air and land) will be required and is expected to successfully manage the reporting markets. Employee will be required to work extra hours, weekends or evenings as part of fulfilling normal job requirements. Success Metrics The individual's success will be measured based on their ability to successfully complete the essential duties and responsibilities outlined above. Specific monthly and year end goals will be provided by management and will be broken down by market. Key metrics include, but are not limited to: * Volume objectives * Market penetration * Application efficiencies * Effective communications * Marketing creativity Work Environment The work characteristics described here are representative of an outside sales position. Consistent direct contact with employees and the dealers is required. Direct contact with the RBC (Regional Buy Center) is also required and is essential to ensure both the underwriting team and the sales team work together effectively and efficiently. It is essential that both teams work together, positively, as both have the same goal - quality loan originations. C&F reserves the right to identify your location at random during normal business hours (phone solicitation to dealers and/or company property). Equal Employment Opportunity Statement C&F Finance Company is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. EOE/M/F/Disability/Veterans Travel 75+% Education Associate's Degree Industry Financial - CONSUMER FINANCIAL SERVICES

C&F Bank is a 98-year-old bank and it's our promise to focus on the needs and goals of those around us, because when they succeed, we all succeed. Join our dynamic team at C&F for an exciting internship program, where you'll gain hands-on experience in retail marketing, data analysis, and digital strategy. while working alongside skilled and purpose-driven teammates. The C&F Bank internship program offers undergraduate students the opportunity to participate in our comprehensive internship program where they will receive training and develop their skills and knowledge under the guidance of experienced professionals at C&F Bank. Responsibilities Essential Duties and Responsibilities: Interns will play a crucial role in supporting Marketing Strategies, by diving into market research, data analysis, and communications. Responsibilities may include: * Assist with marketing campaigns - Help plan and execute digital and offline marketing efforts. * Social media support - Draft posts, schedule content, and engage with followers. * Market research - Gather data on competitors, trends, and customer preferences. * Content creation - Help write blogs, newsletters, website copy, or promotional materials. * Email marketing - Assist with building and maintaining mailing lists, creating newsletters, and tracking engagement metrics. * Analytics and reporting - Track campaign performance and generate basic reports using tools like Google Analytics or Excel. * Administrative support - Help with organizing files, updating contact lists, and general marketing admin tasks. Qualifications Qualifications: Education and Experience: * You are pursuing a degree in Marketing or Business Administration with a minor in Marketing. * You are a rising junior or senior. * You are enrolled in, or have completed, marketing classes and have a thorough understanding of marketing strategy and tactics. * You are a confident problem solver with analytical skills and the ability to communicate an understanding of your findings. * You are passionate and hardworking, with a desire to learn. * This position is in Richmond, VA and Toano, VA, which is a 40-minute commute from Richmond. Travel is required. * This is a paid internship. * This is a 12-week program beginning 5/27 and ending 8/8 Knowledge, Skills, and Abilities: Excellent communication, organizational, and analytical skills are required to perform successfully in this role. Must be able to effectively utilize technology tools, such as PC and MS Office. Able to communicate effectively with people at all levels is required. Must be effective with time management and be detail oriented. Travel Must be able to travel between Richmond and Toano, Virginia. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed onsite in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.

Summary/Objective The Market President is a leadership role in the business development, management and public relations efforts with an assigned Region and directly responsible for the execution of commercial production/profitability goals for the assigned market. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Meet or exceed production and contribution goals for the assigned market through business development while managing a commercial banking staff. * Negotiates credit terms, such as costs, loan repayment methods, and collateral specifications for overall Bank performance and profitability. Provide vision for growing the bank's footprint and market share. * Evaluates potential customer loan requests and makes loan recommendations to the Regional President. * Direct and oversee the production activities of commercial bankers in the market. * Responsible for staff hiring, development, coaching, performance management, recognition, and disciplinary actions. * Point of contact for the Bank with public relations outreach in the market. * Assures effective, bank wide communication. * Maintain loan and deposit portfolio for operational efficiency and overall growth. * Advises on the planning and direction of the Bank marketing and advertising activities. * Provide excellent customer service to existing and potential clients. Other duties * Actively participate in community events. * Other duties as assigned. Skills/Abilities * Maintains the highest standards of ethical behavior * Strong community ties and leadership experience. * Good communication, collaboration, organization, and sales skills preferred. Education and Experience * Bachelor's degree in business or finance, or equivalent work experience. * Seven years of experience in a financial institution or loan department required. * Knowledge of commercial real estate and commercial non-real estate lending policies and procedures required. * Knowledge of lending services, cash management services, and related areas required. Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Office environment with job duties conducted via telephone, face-to-face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping, or standing as necessary. Travel Travel is required for this position. This position is classified as exempt, and as such it is paid on a salaried basis. The pay range for this position is $160,000 - $200,000 annually. Eligible for incentive compensation. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Assists the Internal Audit Manager, and/or Director in the preparation and completion of various types of audits while following the department's audit methodology. Obtains concurrence from the Internal Audit Manager, and/or Director for planned tests of key controls, and based on that assessment, works with the Internal Audit Manager, and/or Director to determine the nature, timing, and extent of substantive procedures. Provides timely communication to the Internal Audit Manager, and/or Director of key issues and significant audit findings along with variances related to hours budgeted. The Internal Auditor II may be involved in multiple audits at a time and is expected to work effectively with the Internal Audit Manager, and/or Director, including other team members, in conducting research to assist with determining the appropriate audit steps to be performed. Looking for full-time employee with a bachelor's degree or higher in accounting, finance, or business management. However, a combination of education and experience will be considered. Responsibilities Completion of Objectives Assigned (60%): Completes specific objectives assigned, which are agreed to at the beginning of the year. Tracks how objectives are met through specific examples during the course of the year. Follows current audit department methodology and evaluates process within the area under review. Identifies significant risks and key controls, and evaluates management's understanding of the significant risks and key controls for processes under their control. Works with audit team to develop an effective risk-based audit plan that identifies processes, related risks, and compensating controls to be tested as well as appropriate substantive test procedures to be completed. Gains a detailed understanding of the business unit assigned, including changes in the area's operations and risk profile since the last update. Uses the information obtained to reprioritize audit steps. Quality of Work (15%): Assists with improving the management and administration of the department by ensuring the completion of audit sections within budget, allowing timely issuance of audit reports, as prescribed in the department's policies and procedures. Prepares audit observations that are complete, clear, and concise. Addresses pertinent and substantive issues within reasonable time. Ensures that the auditor-in-charge is aware of noted issues/observations so they can be discussed with management prior to the end of fieldwork. Documents work performed and related conclusions in a complete, clear, and concise format that provides support for the audit findings, and conclusions rendered in the audit report, with assistance from the auditor-in-charge. Identifies ways to gain audit efficiencies and share them with the audit team so that they can be incorporated into the audits. Supervisory/Leadership Accountability (10%): Emphasizes a team approach to auditing. Assists in coordinating audit activities with others, as required under the direction of the Internal Audit Manager, and/or Director. Acts in a professional manner that exhibits confidence and commands respect when attending meetings with management and clients. Provides feedback to auditor-in-charge, Internal Audit Manager, and/or Director, on ways to improve the audit approach and incorporate improved efficiency in the audit process. Administration Accountability (10%): Provides timely communication to the auditor-in-charge if budgets and deadlines will not be met, and tracks budget vs. actual during the course of the engagements. Obtains additional and supporting information from client sources when significant issues are identified as part of planning and fieldwork and appropriately communicates critical and/or significant issues to the auditor-in-charge, Internal Audit Manager, and/or Director in a timely manner so that they may be addressed with management. Provide auditor-in-charge with timely feedback on the overall status of the assigned audit project sections as well as pending issues. Takes ownership of assignments and see projects through to completion. Special Projects/Other (05%): Attends training courses during the year to enhance knowledge base and participate in sharing the information as part of department training. Complete assigned training, including required tests, within the indicated timeframes. Assists with special projects and other duties as assigned. Approximately 10-15% travel to Bank locations and subsidiaries within central and eastern Virginia. Qualifications Education and Experience: Bachelor's degree or higher in Accounting, Finance, or Business Management required. CPA, CIA, CFSA, CICA or other related designation or willingness to obtain is strongly encouraged. A combination of education and experience will be considered. General knowledge of accounting principles required. Experience with or knowledge of audit and internal control procedures preferred. Basic knowledge of bank operations, banking regulations, and the Sarbanes-Oxley Act (SOX) is preferred. Banking, audit, and/or SOX experience preferred. See below for desired years of audit experience, preferably in a financial services, credit, or banking environment. Internal Auditor I: 0 - 3 years audit Internal Auditor II: 3 - 5 years audit Internal Auditor III: 5 - 10 years audit and 3 years audit in banking/financial services Senior Internal Auditor: 10+ years in audit and 3 years audit in banking/financial services Knowledge, Skills, and Abilities: Excellent communication, organizational, and analytical skills are required to perform successfully in this role. Must be able to effectively utilize technology tools, such as PC and MS Office. Able to communicate effectively with people at all levels is required. Must be effective with time management and be detail oriented. Travel Must be able to travel to all Bank locations, including subsidiaries. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed onsite in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.

As an Accounting Administrator, you will perform various accounting tasks, including general ledger accounting and analysis as well as bank account reconciliations. Additional you will serve as one of two secondary contacts on wire transfers. Functional Area of Focus: Accounting Wire Transfers Special projects and other duties as assigned Responsibilities Essential Duties and Responsibilities: General Ledger Accounting, Analysis and Reconciliation (60%) * Prepares journal entries for fees and other miscellaneous wire and accounting items * Administer the corporate credit card program, including maintaining cardholder database and processing expenses * Prepares various wire reports for multiple departments * Reconciles general ledger and bank accounts on a recurring basis, including researching and correcting reconciling items Wire Transfers (30%) * Enters incoming wires, releases outgoing wires, modifies wires as needed * Assists branches with wire questions * Ensures all wire transfers are performed in accordance with documented procedures and controls Special Projects/Other (10%) * Assist with special projects and other duties as assigned Qualifications Qualifications: Knowledge: * 2-3 years of corporate accounting or booking experience, including reconciling corporate bank accounts, strongly preferred * 3-5 years of banking experience strongly preferred * Some knowledge of GAAP preferred Skills: * Strong organizational, communication, time management, and computer skills required * Demonstrated skill utilizing enterprise-wide accounting software and Microsoft Excel is also required * Must possess a strong detail-orientation Abilities: * Able to identify and define problems, evaluate alternatives * Able to communicate effectively with people at all levels and effectively communicate information clearly through all media channels * Must possess the ability to read and understand a variety of reports, spreadsheets, correspondence, and forms Education: * HS diploma or GED is required * Associates degree in Accounting preferred * A combination of education and experience will be considered Travel: * This position will be based out of our Operations Center located in Toano,VA Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking Work Environment: Work is performed in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.

The Portfolio Manager Team Lead will report to the assigned Regional President and will work with the Regional Presidents, Commercial Market Executives, and lenders. Essential Functions Oversee a Portfolio Management Team and overall meet and/or exceed the assigned volume/production goals while balancing credit risk Directly manage full cycle of loan requests process, as well as assign and ensure that tasks are completed on schedule for the Team. Ensure annual renewals and the collection of all required financial reporting and covenant tracking within the portfolio is performed timely and accurately by the Team. Be knowledgeable of financial and market analysis information needed to understand the risks and proper handling of credits. Identify, evaluate and recommend changes and improvements to lending policies and procedures. Oversee the requests of all required third party appraisals required and obtain due diligence reports or assignments from other banks, as needed, while ensuring that all comply with bank policy and regulations. Review the identified areas of concerns pertaining to a loan and evaluate solutions to be discussed with the Lender or Commercial Banking Executive. Handle any issues with coordination of information between client and internal departments for the loan approval, closing and booking process. Ensure loans are closed in accordance with approval and schedule and perhaps handle closing with client. Monitor, review and evaluate ongoing compliance with financial covenants and reporting requirements. Prepare and coordinate assignment of Watch List Reports and participate in Watch List review meetings. Directly manage a small portfolio of the most complex/important transactions Ensure collaboration with Commercial Banking Executives to manage maturing loans. Identify and troubleshoot, report and manage activity on delinquent accounts at various intervals for the Team. Generate and provide requested reports as necessary on Team's loan portfolio Participate in team sales call and attend external events and activities in a business development role as requested. Other duties as assigned. Skills/Abilities Ability to analyze financial statements, property operating statements, corporate and personal tax returns. Understanding of Commercial Real Estate (CRE) and Commercial & Industrial (C&I) loan structuring processes and regulations associated with CRE and C&I lending Strong understanding of CRE and C&I loan documentation preferred. Strong understanding of commercial banking ownership structures preferred. Knowledge of Commercial Banking services Excellent verbal and written communication skills. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) Excellent interpersonal, customer relations and sales skills. Ability to demonstrate being a self-starter, well-organized, and detail-oriented. Strong team and personal work ethic. Ability to work well independently, exercise independent, professional judgment, and operate in a fast-paced environment. Strong negotiation skills. Solid understanding of commercial real estate appraisal theory and techniques. Education and Experience Bachelor's Degree in Business, Accounting, Finance or related field or equivalent experience. Minimum of 5 years of experience working in a Business or Commercial Banking environment with emphasis on credit and commercial real estate preferred. Prior management experience preferred. Prior experience with loan processing or underwriting required. Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

We are building a Community Bank for the modern world and are looking for talented, passionate professionals to join our team. We're looking for a dynamic and growth driven Treasury Management Consultant to contribute to the expansion of our business, retail and commercial relationships. This role will be responsible for supporting the Northern Virginia and broader Washington Metropolitan region as a Treasury Management Consultant. This includes the acquisition and growth of Treasury Management sales and related revenue as well as deposit growth of Treasury Management relationships. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Grow Treasury Management and business, retail and commercial relationships. Grow Treasury Management related revenue and deposits. Serve as a TM advisor within the Bank to develop and provide education on TM products, pricing, and sales approach. Assist the Relationship Management team with TM relationship pricing, analysis proforma and proposal completion. Orchestrate customer and prospect sales calls to expand business relationships. Work closely and meet regularly with retail, business and commercial teams to discuss pipelines and approach for TM prospect and client meetings. Prepare retail, business and commercial client TM and deposit annual review presentations and attend annual review and ongoing meetings to expand upon TM and deposit business. Managing and pre-plan tasks and meeting schedule to maintain effective support of TM clients and business units. Prepare and present comprehensive sales proposals, analysis proformas and presentations to customers in addition to participating in and leading product training for various audiences. Identify TM and related deposit product and process improvements and solutions by communicating client and prospect needs. Review, analyze and understand clients' TM needs and conduct professional demonstrations as needed. Understand any potential risk associated with any TM product and work with the appropriate departments to ensure all risks are identified and mitigated where necessary. Other Duties Complies with all policies and procedures as applied to the Bank's BSA/AML policy. Perform other duties as assigned. Skills/Abilities Proven success in acquiring new Treasury Management business. Demonstrated ability to foster a collaborative environment within and across the organization as it relates to Treasury Management. Subject matter expert of TM products, services and systems as well as deposit products. Advanced interpersonal, tactical and account management skills. Excellent strategic selling and oral presentation skills. Ability to analyze, evaluate and interpret information to formulate conclusions and recommendations. Strong understanding of value propositions related to treasury service applications within corporate treasury function. Strong ongoing collaborative relationships and team building skills across departments. Solid knowledge of commercial credit and credit quality. Broad knowledge of overall bank products and services. Excellent presentation, verbal and written communications skills. Strong analytical and problem-solving skills. Stay abreast of TM related system functionality as enhancements/releases are deployed and keep up on TM product knowledge, industry trends and competitor offerings. Strong relationship management and business development/sales skills and ability to work effectively with individuals and groups across the company to generate, manage and grow TM customer relationships. Demonstrated success in meeting and exceeding assigned goals and objectives. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Education and Experience 5+ years of banking-related sales experience preferably in TM sales and business development. Bachelor's degree preferred or an equivalent combination of education and experience. Support customer service activities, business development initiatives, risk management, and compliance requirements. Possess a strong sales aptitude with a proven track record of success. Possess excellent interpersonal and communication skills. Excellent computer skills, specifically Microsoft Office with advanced skills in Microsoft Excel and PowerPoint preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

The primary objective of this role is to manage and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. You'll be front and center representing our brand and our culture. Your day-to-day responsibilities will focus on the customer experience as you assist with transactions, build rapport, and recommend solutions to keep customers informed. By responding to expressed needs, including all branch transactions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Professional Teller is also responsible for identifying customers' needs and making referrals to a C&F business partner who can help with specialized financial needs. Responsibilities Essential Duties and Responsibilities: Manages Risk (50%): Reviews customer accounts to make appropriate decisions regarding the requested transaction. Processes customer transactions accurately and efficiently; follows all C&F transaction policies and procedures, particularly deposit hold procedures. Takes ownership of operational risk management tasks as delegated by Branch Manager, Assistant Branch Manager, or Teller Manager. Adheres to the Bank's information security policies and manages customer and Bank information appropriately. Manages the Brand (30%): Role models all aspects of C&F's “Focused on You” brand. Makes personal connections, engages, and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships. Consistently executes assigned elements of the C&F Customer Experience. Provides backup performance of C&F Active Site Leadership as needed. Learns C&F Bank products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. Support team sales and goals through identifying customer needs and referring customers to the appropriate business partner to share valued solutions and recommendations via our C&F Relationship Review. Drive performance metrics in line with company objectives. Teamwork and Influence (20%): Treats all internal partners/teammates with a sense of urgency and respect. Performs C&F Active Floor Leadership as assigned or need is identified. Provides fill-in staffing to other market branches as needed. Participates in, and occasionally leads, components of daily huddles and team meetings. Qualifications Qualifications: Education and Experience: Required Qualifications: High school diploma or GED One year of teller or cash handling experience One year of customer relationship building experience Preferred Qualifications: Previous teller experience Knowledge, Skills, and Abilities Required Qualifications: Excellent interpersonal and communication skills, including a desire to interact with customers and prospects. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements. Ability to provide excellent customer service in person, over the phone, and by email. Travel Must be able to travel to all Bank locations, including subsidiaries. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing or pulling up to 20 pounds. Work Environment: Work is performed in operational office and a retail branch environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training.

C&F Mortgage is currently hiring talented Mortgage Loan Officers (LO) who pro-actively identify, develop and maintain networks of business relationships that serves as a source of referrals for mortgage lending opportunities. External relationships are the foundation of generating new business and may consist of realtors, builders, professional and personal contacts. Our LO's are encouraged to participate in business development related opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their needs and advise those customers about the appropriate products, terms, and pricing, that best fit their needs while gathering any additional required information. It will be necessary to generate accurate and complete applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Responsibilities Assists customers with inquiries and information requests, and resolves inquiries relating to loan products and services offered. Interviews applicant and requests specific information for loan application and enters data into origination software. Analyzes the applicant's financial status, credit, and property for the loan to determine feasibility of loan options and loan program requirements. Compiles loan package and provides the applicant information, such as rates, terms, fees, and other credit terms. Corresponds with the applicant to resolve questions regarding application information, and requests documentation or information to improve the loan application process. Ensures loan applications are complete and accurate. Submits loan application to processor. Works with applicants to assures timely loan closing. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Identifies and analyzes potential loan markets to develop prospects for residential real estate loans. Devise personal marketing system and annual business plan. Qualifications Ideally the person will have 5 to 7 years of mortgage loan origination experience. Analytical - Collects and researches data; Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. Interpersonal - Maintains confidentiality. Oral Communication - Speaks clearly and persuasively in positive or negative situations. Team Work - Exhibits objectivity and openness to others' views. Written Communication - Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information. Leadership - Exhibits confidence in self and others; Business Acumen - Aligns work with strategic goals. Cost Consciousness - Contributes to profits and revenue. Diversity - Shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation. Attendance/Punctuality - Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Innovation - Meets challenges with resourcefulness. Planning/Organizing - Organizes or schedules other people and their tasks. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Quality - Monitors own work to ensure quality and meets productivity standards. Education: High school diploma or general education degree (GED) Certificates and Licenses: Must have NMLS. Certain states require licensing. Experience in origination/processing of FHA, VA, other government and Conventional loans. EEO/AA/M/F/Veteran/Disability

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. * Meet with potential borrowers regarding their mortgage needs. * Present bank's mortgage products and services that meet borrower's financial goals. * Complete the borrower's application and analyze the borrowers financial and credit data. * Lock rate per company and regulatory guidelines. * Prepare or request all applicable loan documentation from the appropriate party or department. * Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. * Maintain communication with the borrower regarding the loan status. * Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. * Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) * Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. * Assist clients with monthly billing and collections cycle. * Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. * Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties * Look for referral opportunities within the company (insurance, deposits, etc.). * Other duties as assigned. Skills/Abilities * Requires strong networking and interpersonal skills. * Financial/quantitative skills. * Attention to detail. * Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience * Must be registered with NMLS Federal Registry. * Minimum of two years residential mortgage lending experience. * A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

The objective of this role is to partner with the Branch Manager to manage and lead a C&F retail branch office and its teammates to meet and exceed all operational, service, and revenue objectives. The Assistant Manager is responsible for the execution of the C&F Focused on You brand (C&F Customer Experience strategies) to benefit customers, shareholders, C&F teammates, and the community. Assistant Managers have accountability for new customer acquisition. Responsibilities Essential Duties and Responsibilities: Manages Risk (50%) § Ensures individual and team knowledge/execution of all operational policies and procedures § Manages non-credit losses, including teller differences, and out of balance situations § Achieves minimum satisfactory audit rating on Pre-Audit Review and formal internal audit § Owns monthly operational activity processes (BICR) § Manages past due loans and customer overdrafts to minimize loss exposure § Adheres to the Bank's information security policies and manages customer and Bank information appropriately Deliver on the Brand (20%) § Role models all elements of the C&F Customer Experience; uses C&F Customer Experience strategies to retain and deepen current customer relationships § Teaches, coaches, and holds direct reports accountable for performance of brand strategies: C&F Service Experience, C&F Service Recovery, C&F Relationship Review (consumer and business), C&F Active Site Leadership, and C&F Risk Management § Ensures full knowledge of all digital banking services through personal utilization of these services in order to effectively communicate all features and benefits to both customers and prospects while also maintaining the ability answer questions regarding functionality § Educates customers and prospects on digital banking services options and enrolls as appropriate, role models same behaviors for direct reports § Serves as a leader in the business community by taking an active role in civic organizations, networking groups, and volunteerism § Sponsors and leads promotional strategies and activities to achieve set goals for deposit, earning assets, fee income growth § Acquires new customer relationships via referrals, proactive small business prospecting, business community networking, and Bank-sponsored events Recruit, Grow, and Retain Talent (20%) § Partners with Branch Manager to recruit, grow, and retain top branch talent § Conducts formal coaching meetings with direct reports to measure/analyze performance vs. goal, ascertain root causes for gaps, and generates appropriate action plans § Provides informal/on-the-spot coaching to recognize skilled behaviors and improvements as needed § Ensures Assistant Managers, if applicable, have identical routines with their direct reports; observes to assess coaching effectiveness § Builds a team that collaboratively solves problems § Conducts quarterly and annual performance assessments with each direct report § Develops actionable Personal Goal Plans (PGP) for each direct report § Actively maintains talent management/succession plan; proactively identifies and recruits candidates as business need dictates § Recognizes/rewards top performers based on performance and demonstrated behaviors Teamwork and Influence (10%) § Builds collaborative, results-oriented relationships with prioritized key internal partners: market branch manager peers, Customer Service and other Operations staff, Loan Operations staff, Retail Administration team, Human Resources, market Commercial team, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions § Builds relationships with key centers of influence in the community, such as small business owners, real estate agents, charity organization leaders, and builders as well as independent practices of attorneys, physicians, and dentists Special Projects/Other Duties § Assists with special projects and other duties as assigned Qualifications Qualifications: Knowledge: 2-3 years banking experience required. 1-2 years of retail management experience preferred. Demonstrated knowledge of basic finance, operations, and relationship-driven business development are strongly preferred. Some experience with consumer credit in some capacity is preferred. Skills: Strong interpersonal, organizational, time management, and communication skills, including business writing, are required. Small business and/or consumer credit skills, including balance sheet/financial statement analysis, is desired. Results-orientation and detail-orientation are a must. Abilities: Ability to communicate effectively with people at all levels and from all walks of life. Proven ability to acquire new customers to include prospecting, gaining meetings, interviewing, and closing. Able to be effective in business community networking, prospecting, and leadership. Education: HS diploma or GED is required; Bachelor's degree is strongly preferred, preferably in finance, banking, or a related field: a combination of experience and education will be considered. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking; occasional lifting, carrying, pushing or pulling up to 20 pounds. Work Environment: Work is performed in a retail branch environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10%

Overview C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 97 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships. We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C&F Bank a desirable place to work and build a career. We are currently looking to add a valued member to our Universal Banker team within our retail space. As a Universal Banker I, your mission is to acquire, manage, and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Universal Banker (UB) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the UB is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. This position is also expected to attend occasional networking events and business development activities. Within approximately 12 months of your development, you will gain consumer lending training. Upon successful completion of consumer lending training, you will gain consumer lending accountability. Responsibilities Growth and Business Development (60%): * Role models all aspects of C&F's "Focused on You" brand. * Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships. * Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. * Reviews customer accounts to make appropriate decisions regarding the requested transaction. * Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review. * Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. * Acquires new consumer customer relationships by leveraging internal and external lead sources. * Attends networking/community events to build prospect list and acquire new customer relationships. * Builds collaborative, results-oriented relationships with prioritized key internal partners: Business/Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions. * Influences, educates, and connects customers to technology. * Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, leveraging the C&F Customer Experience, to include C&F Active Site Leadership. * Drive branch revenue through small business development and new customer acquisition strategies. Drive the growth of small business expertise through branch routines of face-to-face appointments with customers, outbound calling, and prospecting. * Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and brand awareness. Manages Risk (20%): * Complies with all BSA/CIP requirements with all new account and existing customer interactions. * Submits all customer documentation accurately and in a timely manner. * Resolves all outstanding tracking items within specified guidelines. * Takes ownership of other operational risk management tasks as delegated * Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency. * Balances drawer at the end of the day. Teamwork and Influence (20%): * Provides fill-in staffing to other market branches as needed. * Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings. * Leads C&F Active Site Leadership when not with a customer. * Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, Operations staff, C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers. Qualifications Education and Experience: Required Qualifications: High school diploma or GED One year of teller or cash handling experience One year of customer relationship building or sales experience Preferred Qualifications: One year or more of branch banking or lending experience Experience with sourcing and prospecting for new clients and relationship building Knowledge, Skills, and Abilities Required Qualifications: Excellent interpersonal and communication skills, including a desire to interact with customers and prospects. Ability to deepen and enhance customer relationships. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements. Preferred Qualifications: General knowledge of bank operations, policies, and procedures. Ability to generate demand through prospecting and setting meetings. Travel Must be able to travel to all Bank locations, including subsidiaries. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed in a retail branch environment (on-site). Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10% Education High School Diploma/GED

Primarily responsible for rate sheet, secondary market reporting, supporting lock desk work-flow by utilizing the pricing engine and investor websites. Responsible for supporting secondary market functions regarding reporting, policies, procedures and implementation with all guidelines set forth. Responsibilities Essential Duties and Responsibilities include the following. Lock loan rates and pricing with investors for individual loans. Monitor margins to insure target margins are met on an individual loan basis. Monitor secondary marketing in-box and respond to emails in a timely and accurate manner. Answer phone calls and voice-mails in a timely and accurate manner. Supports origination channels throughout loan process on pricing and lock policy questions and concerns. Other duties as assigned. Qualifications Degree in finance, accounting, business or related field or equivalent related experience Strong attention to detail and accuracy Effective written and verbal communication skills Excellent computer and data entry skills Broad knowledge of spreadsheet database, word processing and MS Office software. 1 - 2+ years of customer service experience. Mortgage industry experience preferred. Excellent organizational and time-management skills. Excellent analytical skills, with strong attention to detail. Excellent critical-thinking and problem-solving skills. Strong customer service skills. EEO/AA/M/F/Veteran/Disability

Summary/Objective We are building a Community Bank for the modern world and are looking for talented, passionate professionals to join our team. We're looking for a dynamic and growth driven Treasury Management Consultant to contribute to the expansion of our business and commercial relationships. This role be responsible for supporting the Maryland Eastern Shore region as a Treasury Management Consultant. This includes the acquisition and growth of Treasury Management sales and related revenue as well as deposit growth of Treasury Management relationships. Essential Functions Serve as a Treasury Management advisor within the Bank to develop and provide education on Treasury Management products, pricing, and sales approach. Assist the Commercial Banking Executive team with Treasury Management relationship pricing, analysis proforma and proposal completion. Orchestrate customer and prospect sales calls to expand business relationships. Work closely and meet regularly with Commercial Banking Executive teams to discuss pipelines and approach for Treasury Management prospect and client meetings. Prepare Commercial Banking client Treasury Management and deposit annual review presentations and attend annual review and ongoing meetings to expand upon Treasury Management and deposit business. Managing and pre-plan tasks and meeting schedule to maintain an effective support of Treasury Management clients and business units. Prepare and present comprehensive sales proposals, analysis proformas and presentations to customers in addition to participating in and leading product training for various audiences. Identify Treasury Management and related deposit product and process improvements and solutions by communicating client and prospect needs. Review, analyze and understand clients' Treasury Management needs and conduct professional demonstrations as needed. Stay abreast of Treasury Management related system functionality as enhancements/releases are deployed and keep up on Treasury Management product knowledge, industry trends and competitor offerings. Understand any potential risk associated with any Treasury Management product and working with the appropriate departments to ensure all risks are identified and mitigated where necessary. Other Duties Complies with all policies and procedures as applied to the Bank's BSA/AML policy. Perform other duties as assigned. Skills/Abilities Proven success in acquiring new Treasury Management business. Demonstrated ability to foster a collaborative environment within and across the organization as it relates to Treasury Management. Subject matter expert and working knowledge of Treasury Management products, services and systems. Advanced interpersonal, tactical and account management skills. Excellent strategic selling and oral presentation skills. Ability to analyze, evaluate and interpret information to formulate conclusions and recommendations. Strong understanding of value propositions related to treasury service applications within corporate treasury function. Strong ongoing collaborative relationship and team building skills across departments. Success in growth of Treasury Management and commercial relationships. Focus on growth in Treasury Management related revenue and deposits. Success in meeting and exceeding assigned goals and objectives. Strong relationship management and business development/sales skills and ability to work effectively with individuals and groups across the company to generate, manage and grow Treasury Management customer relationships. Expert level knowledge of deposit products and Treasury Management products and services. Solid knowledge of commercial credit and credit quality. Broad knowledge of overall bank products and services. Excellent presentation, verbal and written communications skills. Strong analytical and problem-solving skills. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Education and Experience 5+ years of banking related sales experience preferably in Treasury Management sales and business development. Bachelor's degree preferred or an equivalent combination of education and experience. Support customer service activities, business development initiatives, risk management, and compliance requirements. Possess a strong sales aptitude with a proven track record of success. Possess excellent interpersonal and communication skills. Excellent computer skills, specifically Microsoft Office with advanced training in Microsoft Excel and Power Point preferred. This position is classified as exempt, and as such it is paid on a salaried basis. The pay range for this position is $75,000 - $95,000 annually. This position is classified as full-time and the benefits package includes health insurance, dental insurance, vision insurance. Employees may select from coverage options which range from employee only to family coverage. Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave. Benefits also include company paid life insurance and paid long-term disability coverage. Our bank also offers a 401(k) with a company match. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Administer trust under wills, court order or guardianships. Represent the Bank and qualify as executor for the Bank where named. Act as administrator for grantor trusts and retirement accounts. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist in development of new business to include designation of the bank in testamentary documents and as trustee in revocable grantor documents Provide liaison between investment unit and client Prepare annual court accountings and respond to inquiries from the various Commissioners of Accounts Coordinate filing of fiduciary income tax returns. Ensure returns are filed, taxes are paid and refunds are received Prepare trust, agency and estate receipts and disbursements using Trust Accounting System Research and solve routine account problems independently Research and solve more complex account problems with assistance of departmental leadership Ensure timely mailing of Trust Committee Review and Quality Review letters. Other Duties Complies with all policies and procedures as applied to the Bank's BSA/AML policy. Perform other duties as assigned. Skills/Abilities Excellent analytical skills. Strong verbal and communication skills. Ability to organize, prioritize and delegate in the service of clients. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Education and Experience College degree (or equivalent additional related experience) required. Professional designation and/or advanced degree preferred. 5 - 7 years of progressively responsible experience in a trust related positions. Familiarity with investments and portfolio management. Knowledge of the Virginia Code as it relates to trusts and estates. Working knowledge of word-processing and spreadsheet applications. CTFA preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Acts as the liaison between Treasury Solutions Consultants, Deposit Operations, and Relationship Managers. Manages the implementation of new services and additional services to ensure rapid revenue realization. Maximizes product penetration and customer satisfaction from new and existing customers by delivering excellent customer service. Responsibilities Essential Duties and Responsibilities: Sales Support (10%): Assists Treasury Solutions Consultants as needed with client presentations and RFPs Manages documentation of new services and change requests to include creation, acquiring, processing, and archiving documentation Reviews and updates task and activity logs for new business Assists Treasury Solutions Consultants in client needs analysis Helps Treasury Solutions Consultants cross-sell new products and solutions Prepares periodic relationship updates for Treasury Solutions Consultants Makes referrals to the branch and other lines of business Client Account Management (60%): Serves as the primary contact and subject matter expert for designated Treasury Solutions clients for implementation of new treasury services and changes to existing services. Educates and trains clients to properly use Bank services, such as online banking and treasury services (e.g., Wires, ACH Origination, Remote Deposit and Fraud Protection services) Provides ongoing support for existing clients; serves as an escalation point for service issues Supports the completion of follow-up tasks as a result of client calls Researches and resolves billing inquiries; addresses operationally caused service issues Communicates and exchanges information with internal partners, including Relationship Management (Commercial and Branch), Operations, Fraud and Customer Service Supports Treasury Solutions Consultants to ensure compliance with risk, credit, and client management processes where applicable Assumes responsibility for client satisfaction delivered by the extended client support team; communicates regularly with and exchanges client information with Treasury Solutions Consultants, Relationship Managers, Operations, and Customer Service units Channels client feedback to Treasury Solutions Consultants, Relationship Managers, Operations, Fraud and Customer Service units as needed Works with treasury clients to resolve advanced technical issues such as NACHA file formatting and Positive Pay file uploads, and remote deposit capture errors Performs temporary and permanent ACH and remote deposit limit increases Stays abreast of ACH Rules changes to assist client understanding and compliance Work directly with software providers to escalate and resolve technical issues for clients Manages / oversees Treasury clients Business Online Banking service Administration (30%) Assist with internal and external audits as needed Update TS internal documents as needed Perform monthly billing tasks Assist with periodic customer reviews Assist with cross-functional project teams during system integrations, migrations and upgrades Special Projects/Other: Attends training courses during the year to enhance knowledge base and participate in sharing the information as part of department training. Complete assigned training, including required tests, within the indicated timeframes. Assists with special projects and other duties as assigned. Approximately 10-15% travel to Bank locations and subsidiaries within central and eastern Virginia. Qualifications Qualifications: Education and Experience: High School diploma or equivalent required; Associate's degree strongly preferred. Bachelor's degree in a business discipline desired. Professional designation in treasury management, such as CTP and/or AAP desired. A combination of education and experience will be considered. 3-5 years of previous banking experience is required. 2-5 years of cash management experience is required. 3-5 years of proven client management experience is required. A demonstrated understanding of cash management products and services is required. Knowledge, Skills, and Abilities: Excellent communication, organizational, and analytical skills are required to perform successfully in this role. Must be able to effectively utilize technology tools, such as PC and MS Office. Able to communicate effectively with people at all levels is required. Must be effective with time management and be detail oriented. Travel Must be able to travel to all Bank locations, including subsidiaries. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed onsite in an operational office environment. Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10%

The Bilingual Account Manager is primarily responsible for contacting all customers but also Spanish speaking customers regarding past due payments, making payment arrangements, correcting customer information, answering customer's questions about their accounts and quoting accurate payoff information when requested. The Account Manager should do this while representing C&F Finance Company in a professional and positive manner and ensuring that all applicable laws and regulations are complied with in this process. Responsibilities * Contact customers by phone, e-mail, text, chat and letter regarding payment and insurance on accounts * Understand and effectively apply C&F Finance Company's collection philosophy as reflected in the Collections Manual * Demonstrate complete knowledge and successfully passing the annual testing of Collections Manual policies and procedures * Demonstrate knowledge of FDCPA, TCPA, CFPB and related laws in all states that C&F does business in and be able to apply it successfully * Call customers on delinquent accounts and secure "Promise to Pay" or payment on the account to keep the account current * Follow daily work structure * Properly document all conversations with the customer in the Finesse & Megasys system. * Be familiar with and effectively utilize all collection remedies within policy (deferments, due date changes, Quick Collect, Money Grams, One-time ACH, auto deducts, credit card payments, etc.) to get an account current * Follow up on promises to pay and properly document in system * Maintain and update account information: changes to name, address, phone #, etc. * Skip Tracing as needed per account * Meet or exceed established company and team goals for delinquency, charge offs, repossessions, etc. as set in the Account Manager Monthly incentive plan * Stay logged into the dialer/phone system and handle all incoming calls * Understanding of all audits and reviews to correct deficiencies or to apply changes and recommendations * Work NSF, first pay and off extension list as required by managers * Demonstrate understanding of the daily tracking reports * Knowledge, understanding and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection and finance industry * Take all AFSA University required courses and be able to successfully pass all testing requirements at the end of each training segment * Knowledge, understanding and compliance with C&F policies and procedures * Must be able to follow the attendance requirements for the position. * Must be able to work a flexible schedule to include rotating weeknights, weekends, and holidays as business dictates. * Perform other duties as assigned. Qualifications Knowledge: One year of customer service or collections experience in banking, auto collections and special finance is preferred. Experience and a level of proficiency with Microsoft Office (Outlook, Word, Excel and Power Point) required. Proficient computer skills and typing skills are necessary. Skills: The Account Manager must possess excellent verbal and written communication skills, interpersonal skills, organizational skills, and good judgement for professional contact with customers, co-workers, 3rd parties and vendors. Must be a highly motivated team player and work cooperatively with peers, employees, managers and other departments. The individual must have good organizational skills and be able to multitask in a fast-paced environment. Other skills required include rapport building, problem solving, attention to detail, accuracy in mathematical calculations, analytical ability, good PC and computer literacy, and professional telephone etiquette. The individual must maintain an updated knowledge of collection laws and regulations. Must demonstrate proficiency in the navigation through Megasys. Abilities: Able to communicate effectively with people at all levels. Must have excellent active listening skills and be able to work independently or with a team. The Account Manager must be able to multi-task in a fast-paced environment with deadlines and performance standards. In addition, they must understand the auto loan industry processes and regulations and be able to present accurate mathematical calculations. An Account Manager must have the ability to maintain confidentiality. Education: High School Diploma or equivalent required. College level courses in business preferred. Courses in banking and credit and collection law are encouraged. Without a degree, equivalent relevant work experience will be considered. Success Metrics The Account Manager's success will be measured based on their ability to successfully complete the essential duties and responsibilities enumerated above. Other measures of success include teamwork (ability and willingness to work with other team members for the success of the department and the growth of the individual collectors) and the ability to meet or exceed established goals for the team, department and company. Management will provide goals each month. Physical Demands Employee may experience the following physical demands for extended periods: view computer monitor, keyboarding, talking on the phone, sitting, hands and wrists fine motion, lifting boxes no heavier than 10 pounds and standing/walking. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. Work Environment Work is performed in an operational office environment. The work environment can be stressful at times. Equal Employment Opportunity Statement C&F Finance Company is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. EOE/M/F/Disability/Veterans Travel None Education High School Diploma/GED Industry Financial - CONSUMER FINANCIAL SERVICES

C&F Mortgage is currently hiring talented Mortgage Loan Officers (LO) who pro-actively identify, develop and maintain networks of business relationships that serves as a source of referrals for mortgage lending opportunities. External relationships are the foundation of generating new business and may consist of realtors, builders, professional and personal contacts. Our LO's are encouraged to participate in business development related opportunities, community efforts to promote home ownership and professional organizations. You will be responsible for interviewing new and existing customers to determine their needs and advise those customers about the appropriate products, terms, and pricing, that best fit their needs while gathering any additional required information. It will be necessary to generate accurate and complete applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Responsibilities Assists customers with inquiries and information requests, and resolves inquiries relating to loan products and services offered. Interviews applicant and requests specific information for loan application and enters data into origination software. Analyzes the applicant's financial status, credit, and property for the loan to determine feasibility of loan options and loan program requirements. Compiles loan package and provides the applicant information, such as rates, terms, fees, and other credit terms. Corresponds with the applicant to resolve questions regarding application information, and requests documentation or information to improve the loan application process. Ensures loan applications are complete and accurate. Submits loan application to processor. Works with applicants to assures timely loan closing. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Identifies and analyzes potential loan markets to develop prospects for residential real estate loans. Devise personal marketing system and annual business plan. Qualifications Ideally the person will have 5 to 7 years of mortgage loan origination experience. Analytical - Collects and researches data; Uses intuition and experience to complement data. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. Interpersonal - Maintains confidentiality. Oral Communication - Speaks clearly and persuasively in positive or negative situations. Team Work - Exhibits objectivity and openness to others' views. Written Communication - Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information. Leadership - Exhibits confidence in self and others; Business Acumen - Aligns work with strategic goals. Cost Consciousness - Contributes to profits and revenue. Diversity - Shows respect and sensitivity for cultural differences. Ethics - Treats people with respect; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation. Attendance/Punctuality - Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Innovation - Meets challenges with resourcefulness. Planning/Organizing - Organizes or schedules other people and their tasks. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Quality - Monitors own work to ensure quality and meets productivity standards. Education: High school diploma or general education degree (GED) Certificates and Licenses: Must have NMLS. Certain states require licensing. Experience in origination/processing of FHA, VA, other government and Conventional loans. EEO/AA/M/F/Veteran/Disability

C&F Bank is a growing financial services company focused on creating remarkable experiences for our employees, customers, and communities. We are proud to have enriched the lives of customers and communities in Virginia for 97 years. It is our employees who play an integral role in shaping who we are as a company and upholding what matters most to us: people and relationships. We offer our teammates a highly competitive benefits package and the personal service, you would expect from a company that knows your community. Our employees enjoy paid time off, multiple retirement savings options, full health care options, in-house health services, volunteer opportunities, career development opportunities, student loan debt and tuition assistance. We are proud to offer those, and so much more, making C&F Bank a desirable place to work and build a career. We are currently looking to add a valued member to our Universal Banker team within our retail space. As a Universal Banker I, your mission is to acquire, manage, and retain meaningful relationships with customers. You will have the opportunity to take ownership of your career development through a variety of training opportunities to deliver the C&F Customer Experience. By responding to expressed needs, including all branch transaction functions, you will take a lead role in transitioning branch visits into relationship building opportunities that grow earning assets. The Universal Banker (UB) is also responsible for proactively contacting current customers to schedule relationship reviews and deepen existing relationships. In addition to continuous relationship management of current customers, the UB is also accountable for acquiring new customer relationships, primarily by referrals from customers, prospecting, and lead sources. This position is also expected to attend occasional networking events and business development activities. Within approximately 12 months of your development, you will gain consumer lending training. Upon successful completion of consumer lending training, you will gain consumer lending accountability. Responsibilities Growth and Business Development (60%): Role models all aspects of C&F's “Focused on You” brand. Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships. Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. Reviews customer accounts to make appropriate decisions regarding the requested transaction. Ensure that individual and team goals are met through required in person and outbound activities that provide an opportunity for us to share valued solutions and recommendations via our C&F Relationship Review. Learns products, services, and procedures to accurately deliver solutions and financial options for customers using a consultative approach. Acquires new consumer customer relationships by leveraging internal and external lead sources. Attends networking/community events to build prospect list and acquire new customer relationships. Builds collaborative, results-oriented relationships with prioritized key internal partners: Business/Commercial Relationship Managers, Customer Service and other Operations staff, Credit Services, C&F Mortgage and C&F Wealth Management representatives, and Treasury Solutions. Influences, educates, and connects customers to technology. Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, leveraging the C&F Customer Experience, to include C&F Active Site Leadership. Drive branch revenue through small business development and new customer acquisition strategies. Drive the growth of small business expertise through branch routines of face-to-face appointments with customers, outbound calling, and prospecting. Participation as reviewed and approved in the Market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and brand awareness. Manages Risk (20%): Complies with all BSA/CIP requirements with all new account and existing customer interactions. Submits all customer documentation accurately and in a timely manner. Resolves all outstanding tracking items within specified guidelines. Takes ownership of other operational risk management tasks as delegated Adheres to the Bank's information security policies and manages Bank information appropriately; protects customer information with high sense of accuracy and urgency. Balances drawer at the end of the day. Teamwork and Influence (20%): Provides fill-in staffing to other market branches as needed. Participates in, and occasionally leads, components of daily morning huddle/weekly team meetings. Leads C&F Active Site Leadership when not with a customer. Builds collaborative, results-oriented relationships with prioritized key internal partners: Branch and Market teammates, Customer Service, Electronic Solutions, Operations staff, C&F Mortgage and C&F Wealth Management representatives, and Commercial/Business Relationship Managers. Qualifications Education and Experience: Required Qualifications: High school diploma or GED One year of teller or cash handling experience One year of customer relationship building or sales experience Preferred Qualifications: One year or more of branch banking or lending experience Experience with sourcing and prospecting for new clients and relationship building Knowledge, Skills, and Abilities Required Qualifications: Excellent interpersonal and communication skills, including a desire to interact with customers and prospects. Ability to deepen and enhance customer relationships. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Ability to travel to other branches within a geographic region to accommodate temporary staffing needs as well as to fulfill training requirements. Preferred Qualifications: General knowledge of bank operations, policies, and procedures. Ability to generate demand through prospecting and setting meetings. Travel Must be able to travel to all Bank locations, including subsidiaries. Physical demands: Employee may experience the following physical demands for extended periods of time: view computer monitors, keyboarding, sitting, motion of fingers/hands/wrists, and standing/walking. Work Environment: Work is performed in a retail branch environment (on-site). Note: This contains the essential functions, duties, and responsibilities of the position in accordance with the Americans with Disabilities Act (ADA). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. C&F Bank reserves the right to make future revisions to this job description and the inherent responsibilities of the position based on the needs of the organization. Equal Employment Opportunity Statement -- C&F is committed to providing equal employment opportunity to all qualified persons and reaffirms in policy and practice that it shall not discriminate against applicants or employees because of race, color, religion, gender, age (over 40), disability, genetic information, veteran status (disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, Armed Forces service medal veterans, and Vietnam era veterans), national origin, or any other consideration protected by applicable federal, state, or local law. This applies to all areas of employment, including promotion, transfer, layoff, termination, compensation, benefits, recruitment advertising, recruitment, and selection for training. Travel 10% Education High School Diploma/GED