Manager, Client Service, Media
Chicago, IL job
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Manager, Client Service, Media
Job Location: Hybrid- Boston, Chicago, Norwalk, New York City
About the team:
Our media effectiveness client service team are experts in understanding the changing media landscape. They help organizations optimize their media campaigns, identify target audiences, and measure the impact of their marketing efforts. With a focus on cutting edge technologies, audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media. Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimize investment.
About the role
We are seeking a strategic, client-focused, and detail-oriented Manager to join our Client Service team in the Media Solutions group. This role is key to managing client relationships, overseeing the execution of media campaign research, and ensuring the delivery of exceptional service and high-quality insights. You will serve as a primary point of contact for key clients, collaborating closely with internal teams to drive media strategy, performance, and innovation.
Primary Responsibilities:
Responsible for the execution of Media Solution projects while supporting higher complexity projects and/or advising team members on completion of tasks
Optimize efficiency of delivery without sacrifice of quality.
Builds an understanding of our Media capabilities, solutions, and analytic methods; working to build Brand expertise.
Utilize various tools and partners to complete studies from start to finish.
Day to day tasks may include study setup, survey design, data analysis, report writing and presentation of results for med-high complexity projects.
Owns and manages project timelines and quality, collaborating with client teams and across departments.
Leads meetings to scope and kick off new projects as well as to present data results to our clients and their end clients.
Conducts data analysis, insights generation, critical and analytical thinking; takes an active role in story building and can lead a team through reporting at varied levels of complexity.
Actively seeks opportunities to support proposal development with sales partners. Can customize proposals with guidance.
Provides guidance for junior project team members, serving as a go-to for day-to-day questions
Exhibit critical thinking, seek process improvements, and foster a positive, inclusive environment.
Essential Knowledge & Experience
2+ years of professional experience in a client service market research role with exposure to quantitative methodologies
Strong process and time management skills; capable of prioritizing and delivering against a volume of competing deadlines at a fast pace; prior project management experience
Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools)
Strong detail-orientation with ability to manage multiple work streams and among multiple teams
Excellent communication skills (verbal and written) with ability to use logical reasoning and problem solving
Exhibits a growth mindset, a can-do attitude, and the ability to take initiative
Bachelor's degree in market research/marketing or related social science and analytic disciplines
Kantar Benefits
We provide a comprehensive, highly competitive benefits package, including
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can
understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager
The salary range for this role in Chicago is
75,400.00 - 100,000.00 USD
Annual. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
Chicago, N. Green StreetUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Psychiatry Account Manager - Naperville East, IL
Naperville, IL job
Territory: Naperville East, IL - Psychiatry
Target city for territory is Naperville - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Hinsdale, Plainfield, Orland Park and Oak Lawn.
SUMMARY:
Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas:
ESSENTIAL FUNCTIONS:
Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.
Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management.
Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.
Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.
Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS:
Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university.
2+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience.
Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually.
Self-starter, with a strong work ethic and outstanding communication skills.
Must be computer literate with proficiency in Microsoft Office software.
Must live within 40 miles of territory boundaries.
Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements.
Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck.
PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
Previous experience within a specialty product sales force.
Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder.
Documented successful sales performance.
Ownership and accountability for the development and execution of fully integrated account plans.
Strong analytical background, and experience using sales data reporting tools to identify trends.
Experience in product launches.
Previous experience working with alliance partners (i.e., co-promotions).
Strong leadership through participation in committees, job rotations, panels and related activities.
TRAVEL:
Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $117,000 - $137,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.
Why Lundbeck
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.
Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.
Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.
Service Desk Specialist I
Chicago, IL job
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you're interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco Labs is seeking a Specialist I, Service Desk to provide support services for our corporate, retail and operation teams. As a Specialist I, Service Desk you will be responsible for communicating effectively across internal teams. You will take action to address technical issues, ensuring a timely resolution while also delivering personalized service. You may be assigned technology project tasks, such as installing software, working as part of a support team for new store openings, or testing new IT services. This role is part of an on-call rotation and reports to the Service Desk Manager.
CORE JOB DUTIES
Handle initial triage and basic troubleshooting of IT related issues raised by users via ITSM platform or phone.
Assist end-users using remote desktop tools or phone, chat, email support.
Accurately log and document all reported incidents and service requests in ITSM system, Fresh Service.
Assist users with password resets and account unlocks.
Create, modify, and deactivate user accounts, adhering to established SLAs.
Contribute to the development and maintenance of the knowledge base by documenting solutions to common issues.
Support office technology, such as printers, hotel workstations, and conference room equipment.
Support end users by assisting with asset management in all aspects of the business.
Participate in on-call rotation one week per month.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
Knowledgeable, having experience working in a technology or customer service-related field.
Excellent problem-solving and analytical skills.
Patient, friendly demeanor and commitment to providing exceptional customer service.
Strong verbal and written communication skills, ability to provide professional documentation.
Eagerness to learn new technologies and systems.
Team-oriented collaborator that shares knowledge and experience.
Thrives in fast-paced dynamic environment; can handle multiple high priority projects simultaneously.
Familiarity with Fresh Service, or other ITSM platform, and Microsoft 365.
Foundational knowledge of computer systems and experience troubleshooting hardware and software.
At least 1-2 years of experience in a help desk and/or technology field is preferred.
Strong organizational skills and ability to prioritize tasks.
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
Pay Range
$21 - $24 USD
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam:
Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.
Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.
Auto-ApplyScientist I, Analytical Development
Chicago, IL job
The Scientist I, Analytical Development position is responsible for the development and implementation of analytical characterization methods for a range of pharmaceutical dosage forms to support formulation, process, and specification development. This position collaborates with product development scientists in developing therapeutic drug products utilizing the company's proprietary XeriSol and XeriJect platform technologies. This position also supports Quality Control and CMC functions in establishing product specifications, stability programs, material qualification, method validation, method transfer, and process validation.
**Responsibilities**
+ Develop and perform specific and selective chromatographic methods (i.e. HPLC, UHPLC, LCMS) for use in characterizing prototype pharmaceutical formulations. Where applicable, methods should be compatible with mass selective/mass spectroscopic detection.
+ Collaborate with formulation and analytical scientists in the Product Development group to design appropriate stability programs for drug products.
+ Proficiently configure, operate, and maintain analytical instruments including liquid chromatography systems (HPLC), Karl Fischer titrators, and particle size analyzer.
+ Keep current with relevant literature and industry standards as applicable to research areas.
+ Implement analytical procedures according to compendial monographs and standards (USP, EP).
+ Perform the duties as required for reference standard programs, instrument maintenance and calibration, and drug product stability programs
+ Collect, analyze, and interpret analytical instrument data while maintaining detailed laboratory records.
+ Draft Standard Operating Procedures (SOPs) for laboratory equipment operation and maintenance.
+ Manage external contract laboratories for method development, transfer, and QC testing.
+ Assume a lead SME role in analytical chemistry related team roles and responsibilities (internal and external projects).
+ Prepare development reports and contribute to regulatory submissions, including IND and NDA documentation.
+ Adhere to departmental budgets and spending guidelines.
**Qualifications**
+ A Bachelor of Science degree with 3+ years of method development experience in an industrial pharmaceutical laboratory OR
+ MS / PhD in analytical chemistry with 1+ years of relevant industrial pharmaceutical experience.
+ Alternatively, a Ph.D. with relevant academic research experience may substitute for some industrial experience.
+ An appropriate understanding of method development, method validation, and method transfer principles.
+ Hands-on experience and expertise with HPLC or UHPLC is a must.
+ Demonstrated understanding of modern chromatographic theory, particularly chromatographic methods focused on Peptides, Proteins and Biologics.
+ Familiarity with GMP/GLP environments and understanding of FDA and ICH guidelines is a plus.
+ Ability to work effectively both independently and collaboratively within a team environment.
+ Prior experience with successful regulatory submissions (IND/NDA/BLA) and commercial method support is a plus.
+ Developing study protocols and reports with meticulous attention to record accuracy and completeness.
+ Working knowledge of Microsoft Productivity software (Excel, Word, PowerPoint, etc.) and Agilent OpenLab.
+ Statistical analysis software such as GraphPad Prism, MiniTab, and JMP is a plus.
+ Competencies: Teamwork & CollaborationAttention to Detail, Self-Starter, Analytical skills, Problem Solving, Organizational skills, Adaptability, Professionalism, Strong Written and Verbal Communication skills.
+ Working Conditions:
+ Must be able to stand for extended periods of time.
+ Must be able to lift 25 lbs. or more.
+ Adequate vision (corrected or uncorrected) to read fine instruments such as calipers, instrument displays, etc., and perform visual inspection for defects.
+ Position works with potentially hazardous chemicals and active pharmaceutical ingredients. May require periodic evening and weekend work as needed to meet program deadlines.
+ Position may include periodic travel (domestic and international).
+ _This position is based in Xeris' Chicago office and requires five days per week on-site. On-site requirements may change at management's discretion._
_The level of the position will be determined based on the selected candidate's qualifications and experience._
\#LI-ONSITE
_As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._
_The anticipated base salary range for this position is $80,000 - $120,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process._
_NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._
**Job Locations** _US-IL-Chicago_
**Title** _Scientist I, Analytical Development_
**ID** _2025-2314_
**Category** _Product Development_
**Type** _Full-Time_
Inventory Specialist
Chicago, IL job
THIS IS A PART-TIME/CASUAL OPPORTUNITY. THE NUMBER OF HOURS PER WEEK WILL VARY.
This position is responsible for performing audits of client inventories, storage site inspections and inventory closeouts.
J. Knipper and Company and KnippeRx are Equal Opportunity Employers
Responsibilities
KEY RESPONSIBILITIES:
Conduct audits of client inventories at client specified storage site. Follow client business rules, finalize necessary reconciliation(s), and complete required documentation.
Complete all assignments in a professional and timely manner in accordance with Company and Client business rules.
Submit all assignment status changes using the on-line Audit Inventory Management System (AIMS).
Review all instructions and forms required to complete assignments prior to audit to ensure quality service levels.
Ensure that assignments are scheduled in accordance within Client expectations and timelines
Communicate with client representatives and AIMS management team via email, US mail, and/or phone.
*The above duties are meant to be representative of the position and not all-inclusive.
Other Responsibilities:
Ability to utilize smartphone to update AIMS and complete assignments.
Follow all department and company policies and procedures.
Strive to exceed client needs.
Communicate clearly and professionally in email and phone calls.
Qualifications
MINIMUM JOB REQUIREMENTS:
Education/Training:
High School Diploma or GED Required
College Degree Preferred
Must have mobile electronic device.
Must have transportation to audit sites. If driving a motor vehicle, must have valid driver's license with records that satisfy Company standards as well as current motor vehicle insurance.
Related Experience: Pharmaceutical industry and/ or Pharmaceutical Sales experience preferred.
Knowledge, Skills, and Abilities:
Strong communication skills, intermediate math skills, attention to detail, and computer skills
Physical Requirements: May be required to bend, squat, kneel, or stand for long periods. May be required to lift up to 25 lbs. periodically
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities of this job.
Auto-ApplyIT Service Desk Lead
Chicago, IL job
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
**Responsibilities**
+ Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
+ Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
+ Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
+ Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
+ Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
+ Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
+ Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
+ Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
+ Take ownership of support issues, engaging other internal / external expertise as required.
+ Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
+ Continuously educate employees and equip them with essential IT tools and best practices.
**Qualifications**
+ Associate or bachelor's degree in information technology or equivalent work experience preferred
+ 5+ years of progressive experience in IT support/helpdesk roles
+ Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
+ Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
+ Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
+ Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
+ High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
+ Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
+ Preferredexperience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
+ Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
+ Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion.Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
_The level of the position will be determined based on the selected candidate's qualifications and experience._
\#LI-HYBRID
_As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._
_The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process_
_NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._
**Job Locations** _US-IL-Chicago_
**Title** _IT Service Desk Lead_
**ID** _2025-2300_
**Category** _IT_
**Type** _Full-Time_
Pharmaceuticals Sales Representative, Diabetes - Western Illinois
Illinois job
The Pharmaceutical Sales Representative - Diabetes/ Endorcrinology is responsible for the achievement of commercial objectives in the assigned territory in alignment with Xeris' corporate goals. Reporting to the Regional Business Director (RBD), the PSR will participate in the development and execution of strategic and tactical territory and account level business plans in order to meet and exceed sales goals and business objectives.
Responsibilities
Deliver on corporate objectives specific to territory.
With RBD and internal business partner input, develop, evolve, and execute territory and account level business plans.
Engage RBD with timely recommendations to eliminate or minimize barriers to progress specific to marketplace trends, business opportunities and threats, competitive information, etc.
Leverage internal expertise to maximize field impact.
Work with Regional Business Directors, Channel/Trade & Market Access Teams, and Sales Representatives to develop territory-specific strategies to ensure patient access to Xeris products.
Manage territory budget and resource allocations to maximize return on investment.
Create a face to the internal and external customer that demonstrates Xeris' commitment to bringing value and solutions to the customers and patients we serve.
Collaborate with peers, marketing, and training personnel to share information and implement territory initiatives/strategies.
Create, build, and maintain relationships and regular communications and sales efforts with physicians & other health care providers, and all others pertinent to Xeris' business.
Professionally and ethically represent Xeris to external customers (including but not limited to hospitals, IDNs, individual physicians and health care providers, and local diabetes chapters) and foster their respect by demonstrating our commitment to advancing patient care and outcomes.
Professionally and ethically represent Xeris internally and foster professionalism within, among, and beyond the region.
Take responsibility for ongoing professional development to maximize effectiveness in advancing Xeris' objectives.
Leverage internal training and development.
Refine ability to navigate complex and multi-layered accounts
Refine ability to effectively communicate and engage with customers while leveraging Xeris internal resources.
Qualifications
Bachelor's Degree in Health Sciences, Business/Marketing, or related field.
Sales position level is determined by candidate experience and capabilities. At Xeris Pharmaceuticals, levels of consideration are based on the following:
2+ years of experience in field commercial positions, including but not limited to: sales representative, hospital representative, sales trainer, and marketing
5+ years of experience in bioscience commercial positions, including but not limited to: sales representative, hospital representative, sales training, marketing and regional account manager
A valid, US State-issued driver's license is required
Recent experience in bioscience and/or diabetes is highly desirable
Able to create and execute a thoughtful business plan adjusting when needed in order to meet organizational goals.
Proficient in understanding key data and metrics and utilizing this information to improve business performance.
Thrives in ambiguity and uncertainty; can adapt quickly in any situation and asks questions to increase depth of understanding.
Competencies: Self-directed, Organizational skills, Verbal and Written Communication skills, Time Management, Presentation skills, Project Management skills, Problem Solving, Negotiation skills, Influencer, Adaptability
Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Travel requirements will vary by territory but will minimally be 20%.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-REMOTE
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $120,000 to $140,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyEngineer I, Commercial Manufacturing
Chicago, IL job
Support all functions of the pharmaceutical supply chain for all commercial products. Ensure product is manufactured in a quality manner under cGMP's and available for sale based on commercial forecasts. Ensure inventory and supplies are available at every point within the supply chain to meet production schedule. The Engineer I will provide a broad understanding of the manufacturing supply chain from drug substance manufacturing through commercial packaging and working within a matrixed organization. The Engineer I / II will assist with planning and execution of routine technical assignments and demonstrates firm understanding of relevant pharmaceutical regulations related to cGMP manufacturing.
Responsibilities
Support manufacturing operations at Contract sites (CMOs, etc.). Responsibilities include, but may not be limited to:
Assist in commercial production planning
Support colleagues in the day-to-day manufacturing activities on a routine basis to ensure commercial supply
Helps with logistics activities such as quotes, invoices, inventory management and shipment of products and intermediates
Frequently interacts with other functional peer group managers and CMOs to support the commercial manufacturing or development activities
Accurately collects / performs data mining and appropriately records / trends observations
Aid in the review of GMP batch records, work instructions, SOPs, deviations, CAPAs, or other required documents for cGMP operations
Collaborate with other functions such as Device Development, Quality Assurance, Quality Control, Regulatory, and Finance
Qualifications
Bachelor's degree required, master's degree preferred in Engineering or relevant Supply Chain, Scientific, or equivalent degree with 3 to 5 years of experience working in pharmaceuticals
Minimum 3 years of experience in a GMP pharmaceutical/biopharmaceutical environment with sterile drug product manufacturing
Must have strong computer skills (including all Microsoft Office), Analytics, Technical Writing, Scheduling, Inventory Management
Skills preferred: Data Management, Manufacturing/Supply Chain background
Competencies: Teamwork & Collaboration, Attention to Detail, Self-Starter, Analytical skills, Problem Solving, Organizational skills, Project Management, Adaptability, Professionalism, Written and Verbal Communications, Presentation skills
Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Travel may be required up to 20% at times to CMOs and CSPs location. Periodic overnight travel may occur for work. This position is based in Xeris' Chicago office. A minimum of four days per week on site is required. On site requirement may change at management's discretion.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-HYBRID
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $80,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyClinical Educator/Clinical Consultant
Chicago, IL job
Per Diem Clinical Consultant / Clinical Educator Traveling opportunities open nationwide for candidates in metropolitan areas Are you a nurse who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to your peers? Ever wonder what it would be like to travel, explore new environments, while meeting and training new colleagues? If so, we invite you to partner with us for an opportunity as a traveling per diem Clinical Educator! We and our client are committed to your success! The orientation for this role typically includes a combination of classroom and field training. You will learn a lot about yourself, healthcare management and operations, and an assortment of clinical practices and implementations. With this opportunity, you can develop latest healthcare technology and develop or enhance many professional skills.\
After orientation, we will be offering a per diem position, which will allow for great flexibility in one's schedule.
If you have the qualifications listed below and a commitment to the requirements, we encourage you to apply!
Availability and Travel requirements:
Schedule requirements may vary depending on geographic location
* Available to travel away from home three to four days two weeks per month or more.
* Ability to travel late on Sundays, late Friday evenings, or Saturday mornings.
* Readiness and willingness to work all shifts (Days, Evenings, and occasional Nights)
* Ability to travel for several consecutive overnights
* Must live within 1 hour of a major US airport for air travel needs (including willingness to fly regional jets) and have access to reliable transportation for drivable assignments 4-5 hours from home.
Position Duties and Responsibilities:
* Travels to customer sites to educate and support healthcare professionals in operating their medical equipment both proficiently and safely.
* Provides pre and/or post-sales end-user education classes/in-services.
* Delivers go-live support with new equipment or upgrades.
* Upholds customer focus by proactive assessment and appropriate communication/escalation of customer needs and solutions.
* Communicates with client company Clinical Specialists and completes documentation, as required.
* Maintains competency on product via company provided training events (classroom training, online learning modules, etc.)
* Optimize travel strategies for cost savings.
* Maintains successful completion of corporate and client training modules.
* Completes expense and hourly reports as outlined.
* Meets and maintains vendor credentialing requirements with immunizations and related medical requirements.
* Sustains current driver's license and acceptable driving record.
PCP/Endo Business Specialist - Peoria, IL
Peoria, IL job
The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Business Specialist will conduct their business with key targeted healthcare providers and community hospitals, and may have additional responsibilities in teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, etc.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
**Duties & Responsibilities**
+ Utilizes product knowledge and demonstrated selling skills in order to influence targeted health care professionals to support the use of BIPI promoted diabetes products. Executes brand strategies to ensure that company sales and marketing messages are delivered appropriately to customers. Establishes and maintains effective communication/cooperation/coordination with co-promotion partners and BIPI employees.
+ Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and communication. Has accurate and timely follow-up discussions with customers. Fosters ongoing trust with customer as relationship develops. Uses appropriate BIPI Sales Training techniques to facilitate the customer decision making process. Coordinates the engagement of healthcare providers through a range of personal and non-personal channels, according to customer preferences.
+ Identifies top plans for customers. Engages customers in comprehensive discussions on the payer environment, co-pays, and formulary access. Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies. Develops and influences an extended team to pull-through MCO decisions. Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, disease management, etc.
+ Analyzes qualitative and quantitative territory information to optimize territory business plan and customer calls. Monitors local market conditions for changes that impact business. Develops plans to optimize allocation of key resources, including samples, co-pay cards, funds for speaker programs, and funds for in-office meals. Adjusts implementation plans on a regular basis (speaker mgmt., advocate development, etc.). Leverages opportunities that meet both territory and brand tactics. Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records. Completes all administrative responsibilities as directed by management. Successfully completes all Sales Training requirements.
+ Identifies thought leaders, innovators and advocates to support BIPI products. Works with trained speakers for diabetes topics and products. Provides feedback and follow-up to speakers and attendees. Initiates contacts and network-building among advocates and customer groups. Develops plans to develop speakers and thought leaders. Manages programs and budgets to stay within standards.
+ Works effectively with all customer-facing roles (i.e. Account teams, Medical teams, etc.) in a given geography to meet customer needs and deliver net sales objectives. Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account based.
+ Performs all Company business in accordance with all regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation within the medical and pharmaceutical community.
**PCP/Endo Business Specialist Requirements**
Bachelor's degree from an accredited institution is preferred.
A minimum of two (2) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent
Experience in diabetes therapeutic area preferred.
History of successful performance
Meets expectations for the key competencies required for this role
Proficiency in Excel, Word, Outlook, and database applications
Ability to travel (may include overnight travel)
Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership.
Valid Driver's License and an acceptable driving record
Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.
Physical Demands / Surroundings
Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs.
Visual Demands
Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions.
Temperaments/Mental Requirements
Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment.
Level of Proficiency
Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements.
Attendance / Schedule
At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment.
Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities.
These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed.
It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. "Export Laws" means the Export Administration Regulations ("EAR") of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time.
**Executive PCP/Endo Business Specialist Requirements**
Bachelor's degree from an accredited institution preferred
A minimum of five (5) years successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services or equivalent
Experience in diabetes therapeutic area preferred
History of successful performance
Meets expectations for the key competencies required for this role
Proficiency in Excel, Word, Outlook, and database applications
Ability to travel (may include overnight travel)
Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership.
Valid Driver's License and an acceptable driving record
Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.
Physical Demands / Surroundings
Daily Travel within territory throughout the work day with multiple stops and visits to office buildings, hospitals and clinics. Going up and down stairs, bending, walking and lifting above head to shelf pharmaceutical material or goods. Periodic overnight travel for training and meetings. Intermittent repetitive lifting up to 40 lbs.
Visual Demands
Pass state motor vehicle vision requirement to operate motor vehicle. Must be able to work both with external and internal customers. Comfortable in new environments and adverse conditions.
Temperaments/Mental Requirements
Must be able to work with diverse groups of people in similar roles, interact with medical practitioners, business partners, manage stress and conflict associated with gaining access to physicians in a highly competitive environment.
Level of Proficiency
Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge and deliver content to physicians verbally in a clear, effective and accurate manner in strict compliance with regulatory and other requirements.
Attendance / Schedule
At least 40 hours per week, requires morning and evening flexibility as necessary to meet physician's schedules and coordinate evening speaker programs - Must be able to function in a self-directed work environment.
Proficient in remote engagements with key customers via video conferencing platforms. Able to deliver clear and compliant sales presentations remotely using video, phone and digital media applications. Understands how to build customer relationships that facilitate live and virtual engagement opportunities.
These physical and mental requirements represent a sampling of the physical / mental requirements considered essential to the position. Although this is an accurate representation, it is by no means complete and may be changed or updated as needed.
It is an essential function of/minimum qualification for this position that the employee/applicant be eligible and authorized under all U.S. Export Laws (defined below): a) to be employed by the Company; and b) to receive any technology from the Company that may be required to perform the duties of this position or to which an applicant/employee may, by virtue of holding such position, be provided access by the Company or any third parties during the course of employment. "Export Laws" means the Export Administration Regulations ("EAR") of the U.S. Commerce Department's Bureau of Industry and Security, presently at 15 CFR §§ 730-799, and the economic sanctions regulations of the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), presently at 31CFR Chapter V, as they may be amended from time to time
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
Associate Director, Biostatistics and Statistical Programming
Chicago, IL job
The Associate Director, Biostatistics and Statistical Programming will drive biostatistical activities, performed primarily by vendors, in support of project timelines and budgets related to drug product development at Xeris. The individual will contribute to study design, protocol development, case report form development, clinical study reports, and exhibits for other reports and presentations.
**Responsibilities**
+ Conducts basic statistical analysis of study datawith minimal supervision according to a statistical analysis planto generate results and insights used to support study findings.
+ Applies moderately advanced statistical methods, which may include simulation models and other statistical programming as needed, with guidance.
+ Generates sample size and power calculations and randomizations.
+ Oversees the review of statistical documents and operational activities outsourced to CROs ensuring adherence to cost, timeline, and data quality requirements to ensure that the analysis plans use the most appropriate statistical methods and that the data displays such as tables/figures/listings are accurate and complete.
+ Programs or independently validates key study results to support interpretation of data.
+ Provides statistical programming support to other clinical studies or regulatory submissions where another biostatistician is assigned as the sponsor lead.
+ Works closely with Data Management by providing input to data management-related documents and assisting with data review and cleaning activities, as needed.
+ Ensures compliance of data packages to regulatory requirements and CDISC and industry standards.
+ Assists in the development of abstracts, manuscripts, presentations for scientific congresses.
+ Closely collaborates and participates in knowledge sharing with other team members including non-statisticiansto assist with interpretation and understanding of results.
**Qualifications**
+ MS/MPH degree in biostatistics, statistics, or epidemiology
+ A minimum of six years of clinical trial experience as a statistician and/or statistical programmer in the pharmaceutical, biotech, or CRO industry
+ Experience in Phases I-III of the clinical drug development process
+ Knowledge and basic understanding of statistical concepts and techniques commonly applied to the analysis of data from clinical trials and the ability to tackle from basic to moderately complex statistical or data issues
+ Basic understanding of real-world data and observational studies.
+ SAS programming experience required, R experience is a plus
+ Working knowledge of CDISC standards
+ Prior use and implementation of sample size and power calculation software (e.g., nQuery and PASS) preferred
+ Working knowledge of EDC systems
+ Competencies: Attention to Detail, Organizational skills, Adaptability, Multi-Tasking, Strong Written & Verbal Communication skills, Teamwork & Collaboration, Critical Thinking, Problem Solving, Presentation Skills
+ Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week on-site is required. On-site requirement may change at management's discretion.Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
_The level of the position will be determined based on the selected candidate's qualifications and experience._
\#LI-HYBRID
_As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._
_The anticipated base salary range for this position is $140,000 to $240,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process_
_NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._
**Job Locations** _US-IL-Chicago_
**Title** _Associate Director, Biostatistics and Statistical Programming_
**ID** _2025-2295_
**Category** _Clinical Development_
**Type** _Full-Time_
Sr. Clinical Trial Associate (Chicago Based)
Chicago, IL job
The Sr. Clinical Trial Associate (CTA) will be responsible for providing Clinical Team members with administrative and project-specific support related to the conduct of clinical trials. This includes assisting with study team activities, assisting with Trial Master File (TMF) documentation, and performing other administrative tasks. In addition, the Sr. CTA will be responsible for obtaining study materials and creating and maintaining clinical study trackers.
Chicago based role - Hybrid in office 3+ days / week.
Responsibilities
Assists in study implementation and ongoing trial management under the direction of other Clinical Development Team members.
Contributes to inspection readiness, including, but not limited to, creating and updating various folders and trackers for the eTMF, BIMO checklists, study team lists (internal, CRO and vendors), internal study team meetings, study specific documents and all other documents as requested by Clinical Operations
Tracks and maintains study information and reports on study progress as assigned
Attends study team meetings; prepares study team agendas, documents meeting minutes and distributes study team agenda(s), meeting minutes and action items
Partners with and support CRAs and Study Managers, ensuring TMF is complete and appropriately maintained.
Partners with other departments (Regulatory, Legal, Medical, QA, etc.) and consultants ensuring that sponsored clinical trials are conducted in accordance with corporate SOPs, GCP and ICH Guidelines and applicable federal and local regulations.
Creates, tracks and follows up on legal requests (eg. Confidentiality agreements, contracts, agreement extensions/revisions).
Tracks invoices and supports the clinical service provider reconciliation process and Sunshine Act reporting.
Monitors Clinical mailboxes and triages for appropriate follow up.
Act as central point of contact for the clinical team for designated projects, communications, and associated documentation.
Performs other tasks or responsibilities as assigned.
Qualifications
• Bachelor's degree in science, nursing, or equivalent with minimum of 4 years of Clinical Trial experience.
• In-depth working knowledge of FDA regulations, ICH guidelines, and GCP governing the conduct of clinical trials.
• Familiarity with pharmaceutical and medical terminology.
• Experience with eTMF and CTMS platforms.
• Microsoft Office Suite proficiency (Outlook, Word, Excel, PowerPoint).
• Competencies: Adaptability, Organizational skills, Project Management, Team Collaboration, Verbal and Written Communication skills, Problem Solving skills, Attention to Detail, Time Management, Ability to multi-task, Self-motivated, Flexibility
• Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. This is a hybrid role based in Xeris' Chicago office and requires a minimum of three days per week in the office. On-site requirement may change at management's discretion. Potential travel up to 5%.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-HYBRID
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $60,000 - $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyNeuroscience Hospital Specialist - Springfield, IL
Springfield, IL job
Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: "Otsuka-people creating new products for better health worldwide." Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health.
In its evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. This model enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience.
The "ecosystem approach" unifies account management, medical, patient access, and market access teams to engage with local healthcare systems, identifying opportunities to enhance the patient experience. This matrix model ensures coordinated and seamless care, supported by digital tools to bridge care gaps.
These ecosystems are led by Area Business Leads and are organized into regional areas. Area Business Leads have significant autonomy to assess unique market priorities and tailor decisions to meet local customer needs. In the future, Otsuka aims to enhance customer engagement quality, accountability, and cohesion between patients and healthcare providers, with a focus on customer-centricity.
The Hospital Specialist will report directly to the respective Area Business Lead, coordinating with cross-functional colleagues in Medical, Market Access, and Patient Support under appropriate guidelines. This individual will serve as the primary point of contact for HCP customers and should possess a broad range of expertise, capable of addressing complex on-label information based on approved content.
**Purpose**
This position is designed to enhance customer engagement, thought leadership, and business planning within the organization. The role involves proactive outreach to healthcare professionals (HCPs), facilitating discussions, and elevating insights to inform strategic decisions. Below is a detailed overview of the key responsibilities and objectives associated with this position:
**Key** **Responsibilities**
+ Conduct proactive outreach to HCPs on topics such as product access, on-label information, and established patient care guidance.
+ Engage customers through various virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed.
+ Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
+ Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals.
**Experience & Qualifications**
+ A minimum of 2 years of pharmaceutical or medical device sales experience.
+ Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
+ Previous cross-functional industry experience in commercial life sciences or related industry.
+ 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products.
+ Ability to work in an ambiguous environment undergoing transformation.
+ Proven track record in coaching, training, and mentoring peers or others.
+ Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.
+ Ability to assimilate and communicate complex clinical and product information
**Key Sales Capabilities**
+ **Territory Analysis / Business Planning**
+ Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget
+ Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan
+ Responds compliantly to competitive threats and opportunities
+ Educates office staff on payer guidelines and reimbursement procedures to increase pull through
+ Effectively utilizes promotional materials
+ **Selling Skills, Engagement & Account Pull Through**
+ Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately
+ Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call
+ Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders
+ Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs
+ Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competition
\#LI-REMOTE
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $112,800.00 - Maximum $162,150.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Associate Director/Director, Medical Science Liaison - Oncology, Central Region (Field-based)
Peoria, IL job
At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.
The Associate Director/Director, MSLs is responsible for the leadership, direction and management of MSLs in the region and works collaboratively with the Medical Affairs Senior management with strategic and tactical planning, working collaboratively with Medical Affairs and Clinical Development teams for support of clinical studies across the product portfolio. Works closely with his/her direct reports in the field, Medical Directors and at times with external customers to gain an understanding of the scientific landscape and to communicate the information to key internal stakeholders. Provides all direct reports with an individualized view of their development plans and ongoing performance. Assists other managers with leadership competency criteria including performance management assessments of their MSLs and recommendations of promotions Creates a culture of accountability by personally delivering on work commitments, holding others accountable for their performance and by taking, timely, decisive and constructive actions to address individual MSL performance problems and issues.
Essential Functions
* Ensure operational excellence of the MSL team, including corporate aligned objective/tactics, cross-functional medical support, and interactions with key opinion leaders.
* Provide leadership for the MSL function by participating on cross functional teams leading to strategic planning and working collaboratively with Commercial colleagues including, Sales and Marketing as well as Medical Affairs.
* Developing individual talent within the MSL region, including training, career evaluation, coaching, mentoring, performance management and talent review.
* Ensure compliance with regulatory and other ethical guidelines relevant to the pharmaceutical industry, and to ensure compliance with Eisai policies & procedures and standard operating procedures.
* Manage MSL activities related to presenting medical and scientific information to external customers, including but not limited to, medical thought leaders, academic institutions and managed care organizations.
* Assist with recruiting, interviewing hiring, and on-boarding new MSLs.
* Travel (up to approx. 50%), locally across the US when required and including international travel.
Requirements
* Advanced scientific terminal degree (MD, PhD, PharmD)
* Must have a minimum of 5 years of experience within the pharmaceutical industry overseeing a Medical Science Liaison team or related function.
* Excellent interpersonal, communication, and management skills required.
* Strong personal integrity and customer focus are necessary.
* Ability to work at a distance to maintain morale of field based personnel, as well as good interaction with office based Medical Affairs and PCU scientific staff.
* Must possess a thorough understanding of the FDA, OIG, HIPPA, PhRMA, GCP and other international regulatory/ethical guidelines relevant to the pharmaceutical industry & clinical trial conduct, and to ensure compliance with these external as well as internal Eisai guidelines and standard operating procedures.
* Must be able to organize, prioritize, and work effectively in a constantly changing environment.
* Ability to interface effectively with a variety of technical platforms for recording of external interactions and for the collection, review, and dissemination of medical information.
As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties' credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Communication & Cross-functional Influence, Critical Thinking & Agility, Healthcare Environment Dynamics, KOL/ HCP Engagement, Medical Data and Insights, People Development, Resource Planning & Management, Territory Management (MSL)
Eisai Salary Transparency Language:
The annual base salary range for the Associate Director/Director, Medical Science Liaison - Oncology, Central Region (Field-based) is from :$198,900-$261,000
Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan.
Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.
Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit **********************************************************
Certain other benefits may be available for this position, please discuss any questions with your recruiter.
Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.
Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:
Right To Work
E-Verify Participation
Auto-ApplyDirector Compensation Benefits and HR Operations US
Deerfield, IL job
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
**Summary:**
Directs the organization's compensation, benefits and HR operations functions.Responsible for overall design, implementation, communication, administration, and ongoing evaluation of the organization's compensation and benefits programs for the United States. Directs HR operations to ensure data accuracy, analytics and reporting support business decisions. Ensures that compensation and benefit programs support the organization's strategic objectives and meet all legal requirements.
**Essential Functions:**
+ Develops and maintains total rewards philosophy and supporting programs that enable the organization in meeting its business objectives. These programs include base pay, short- and long-term incentive pay, health and welfare benefits, and retirement plans.
+ Directs team processes including compensation planning, survey participation and market pricing, open enrollment, LTI grant processes, employee surveys, and related processes. Manages approval process with VP Human Resources.
+ Directs HRIS activities, ensuring dashboards, data analytics, and special projects have sufficient staffing and support from Headquarters, Global Business Services, and the U.S. Analytics Team (ACE).
+ Collaborates with global total rewards leadership in Copenhagen to ensure alignment of U.S. programs with global strategies; contributes to global total rewards team.
+ Collaborates with Human Resource Business Partners and Talent Acquisition to ensure that programs address current and future business needs; aligns with Talent Management on major processes and communications campaigns.
+ Leads communications strategy for total rewards for the U.S.; ensures regular, employee-focused education on total rewards programs are delivered in an appropriate manner at the appropriate time. Develops and leads manager training on compensation topics including pay transparency and compensation decisions.
+ Evaluates market data, industry trends, and best practices, proactively seeks opportunities to enhance the competitiveness of compensation and benefits programs.
+ Collaborates with the Incentive Compensation team and Finance to provide a complete analysis and snapshot of total rewards costs and budget requests.
+ Recommends and presents plan design and annual total rewards budget to senior leadership. Manages the budget approval process with the VP Human Resources.
+ Directs process documentation and process improvements. Ensures that appropriate processes are moved to and completed by the Global Business Services team.
+ Contributes to due diligence for potential acquisitions, identifying costs and rewards risks. Leads integration of HR systems, compensation and benefits programs of acquired organizations into Lundbeck systems and programs.
+ Manages vendors including selection of data vendors, consultants, brokers, and advisors; negotiates contracts, seeking to balance competitiveness and appropriate service levels with cost control.
+ Ensures total rewards compliance with relevant regulatory standards and statutes. Identifies new compliance issues and manages compliance risk for both state and federal regulations.
+ Manages and directs the work of 3 team members; provides coaching and performance feedback; makes and communicates compensation decisions.
+ Other duties as assigned.
**Required Education, Experience, and Skills:**
+ Accredited Bachelor's Degree
+ 10+ years of experience in benefits and compensation programs (Total Rewards Programs)
+ 5+ yearsdemonstrated experience in developing and administering complex compensation strategies and ability to balance strategic thinking with detailed focus on execution
+ 5+ years managing a team of direct reports to include hiring, training, coaching performance and professional development
+ Demonstrated knowledge of pertinent federal and state regulations, filing and compliance requirements (i.e., ERISA, ACA, HIPAA, COBRA, FMLA, IRS, ADA, Pay Equity and Pay Transparency, Section 125 regulations, 5500, Health Care Reform, Workers Compensation, Medicare, Social Security, DOL, FLSA)
+ Clear, precise and effective verbal and written communication and presentation skills
+ Results driven with ability to operate independently and proactively
+ Proven ability to establish rapport and work across all levels of organization and cultivate relationships to include executive leadership, HR Business Partners, Talent Acquisition, Talent Management, Procurement, Legal and Finance
+ Strong working knowledge of Microsoft Office Suite
+ Ability to drive multiple projects simultaneously with regularly adjusting priorities
**Preferred Education, Experience, and Skills:**
+ Accredited Bachelor's Degree in Human Resources or related field with an emphasis in business or finance
+ Demonstrated experience with overseeing or managing HR operations, systems and tools.
+ Experience working with and benchmarking Life Sciences/Specialty Pharmaceutical Organizations
+ Knowledge in financial/business analysis techniques highly desirable
+ Industry certifications (CCP, CEBS, SPHR, PHR, etc.)
+ Experience with HRIS systems such as Success Factors, BenefitFocus and/or Ceridian Payroll
**Travel:**
+ Willingness/Ability to travel up to 10% domestically. International travel may be required
The range displayed is specifically for those potential hires who will work or reside in the state of Illinois, if selected for this role, and may vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $170,000 - $240,000 and eligibility for a 25% bonus target based on company and individual performance, and eligibility to participate in the company's long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision and company match 401k. Additional benefits information can be found on our career site (***************************************************************************************************************** . Applications accepted on an ongoing basis.
**Why Lundbeck**
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (***************************************************************************************************************** .
_Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (*********************************************************************** ._
_Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (****************************************************************************************************************************** ._
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
Commercial Operations / Inventory Management Specialist
Deerfield, IL job
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
**Summary:**
The Commercial Operations Specialist is responsible for specific Commercial Operations support including managing end-to-end process of promotional material inventory, fulfillment, and compliance, FDA 2253 submissions and field operations day to day support. The specialist manages promotional material inventory and distribution through our warehouse vendor and supports both field and home office personnel through streamlined ordering systems, tracking, and reporting. Additionally, in partnership with Regulatory Affairs, Promotional Review Committees (PRC/MLR), and Marketing, this role ensures timely and accurate submission of promotional materials to the FDA's Office of Prescription Drug Promotion (OPDP).The specialist will also coordinate onboarding and offboarding of sales representativesas it relates to support of speaker programs, fleet and sampling activities.
**Essential Functions:**
**Inventory Management**
+ Confirm shipments of inventory, quantities and accuracy of Advance Stock Notification Forms and reconcile discrepancies with Lundbeck and Lundbeck 3rd parties as necessary
+ Manage custom assembly and kitting requirements with the fulfillment warehouse as applicable
+ Coordinate with commercial team and warehouse to ensure timely shipment of materials to Lundbeck sales force based on pre-determined timelines
+ Proactively provide inventory reports and metrics to aid in compliance of promotional materials
+ Collaborate with Lundbeck commercial teams regarding inventory on monthly basis to ensure appropriate amount of orderable materials and destruction/discontinuation as necessary
+ Coordinate large shipments to conventions and sales meetings
+ Manage and update as necessary the online ordering tool for home office and field personnel
+ Train new sales force employees on use of the online order tool
+ Monitor fulfilment and warehousing spend to ensure budget efficiencies
**2253 Submission Management**
+ Prepare and submit FDA Form 2253 with final promotional materials, ensuring accuracy and compliance
+ Maintain submission records, reference numbers, and archives per internal SOPs and regulatory requirements.
+ Ensure monthly Social Media reports are reviewed, updated and submitted to FDA in timely manner
**Onboarding/Offboarding sales force**
+ Coordinate the setup and delivery of a fleet vehicle or rental, including working with third-party vendors to arrange vehicle logistics and secure a sample storage unit, if applicable.
+ Partner with vendors to provide access to systems needed to support sampling, speaker program and fleet activities.
+ Schedule vehicle retrievals through third-party vendors when needed.
+ Assist with the transferring and delivering of samples once product certification is complete, if applicable.
+ Manage the return or transfer of company samples, and work with Compliance Operations Compliance Manager to escalate and report any instances of non-compliance or lack of response
**Required Education, Experience, and Skills:**
+ Accredited Bachelor's degree
+ 2 years of experience in Biotech or Pharmaceutical regulatory operations, regulatory affairs, marketing operations, or promotional review (PRC/MLR)
+ Familiarity with pharmaceutical promotional materials, labeling, and compliance requirements.
+ Understanding of inventory control principles and systems including online ordering platforms, inventory databases, and reporting tools.
+ Experience coordinating shipments, kitting, and warehousing logistics.
+ Experience with FDA Form 2253 submissions or demonstrated understanding of the process
+ Proficient in generating and interpreting inventory reports and metrics.
+ Attention to detail and problem-solving skills
+ Strong verbal and written communication skills
**Preferred Education, Experience, and Skills:**
+ Experience with supporting operational needs (sampling, fleet, speaker programs) of a nationally dispersed field sales force
+ Skilled in managing timelines, vendors, and cross-functional collaboration.
The range displayed is specifically for those potential hires who will work or reside in the state of Illinois, if selected for this role, and may vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $80,000 - $95,000 and eligibility for a 10% bonus target based on company and individual performance. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision and company match 401k. Additional benefits information can be found on our career site (***************************************************************************************************************** . Applications accepted on an ongoing basis.\#LI-LM1
**Why Lundbeck**
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (***************************************************************************************************************** .
_Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (*********************************************************************** ._
_Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (****************************************************************************************************************************** ._
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
**About Lundbeck**
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
Senior Scientist, Formulation Development
Melrose Park, IL job
Job SummaryThe Senior Scientist is responsible for conducting development studies with increasing complexity in nature and solving problems to ensure a stable product can be manufactured in the production facility. requires working onsite at our Innovation and Development Center in Melrose Park, IL.
• This position is not eligible for sponsorship either now or in the future.
• Salary Range: $85,000-100,000
• Position is eligible to participate in an annual bonus plan with a target of 6% of the base salary.
• Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities.
• Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Benefits offered include a 401(k) plan with company contributions, paid vacation, holiday and personal days, employee assistance program, and health benefits to include medical, prescription drug, dental and vision coverage.Responsibilities
Accepts responsibility for all stages of product development including on-site monitoring of stability lot manufacturing.
Plans, develops, and implements scientifically well-designed experimental programs and demonstrates creativity and capability in pharmaceutical research and development.
Identifies problem areas and utilizes scientific resources to recommend alternatives, priorities, and results to resolve problems.
Accurately and completely records experimental procedures, test results, and observations to meet corporate and GMP requirements.
Scales up the manufacturing process and transfers the technology accurately to the production plant.
Sets product specifications based on stability results and according to FDA and ICH guidelines.
Writes Chemistry, Manufacturing and Control (CMC) section for Regulatory submission.
Responsible for product and process improvement as well as for ideas for new products, line-extent, product stability improvement and novel drug delivery systems.
Establishes work priorities for assignments within his/her authority and keeps assignment completion on schedule.
Job Requirements:
Bachelor's Degree in Pharmaceutical Sciences, Chemistry, Biological Sciences with 5+ years of related experience; or a Master's Degree in Pharmaceutical Sciences, Chemistry, Biological Sciences with 3 years of related experience; or a PhD in Pharmaceutical Sciences, Chemistry, Biological Sciences, Chemical/Biomedical Engineering with 0-3 years of related experience is required.
Must possess skills of designing and executing experiments using different lab instruments and techniques.
Must have knowledge of statistic and analysis/interpretation, and pharmaceutical dosage forms. Experience in developing novel drug delivery systems is a plus.
Must be willing to perform drug product development for potent compounds, cytotoxic substances and/or controlled substances while following and observing all safety procedures in place, which include the use of engineering controls, administrative controls, Standard Operating Procedures (SOPs), training, and Personal Protective Equipment (PPE).
Must be willing to travel domestically and internationally to production plant to support batch manufacturing, etc.
Additional Information
We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company contribution, and wellness program.
Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.
Auto-ApplyIT Service Desk Lead
Chicago, IL job
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
Responsibilities
Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
Take ownership of support issues, engaging other internal / external expertise as required.
Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
Continuously educate employees and equip them with essential IT tools and best practices.
Qualifications
Associate or bachelor's degree in information technology or equivalent work experience preferred
5+ years of progressive experience in IT support/helpdesk roles
Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
Preferred experience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-HYBRID
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyMarketing Analytics Manager
Chicago, IL job
About Client:
They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!
Job Title: Marketing Analytics Manager
Job Level: Mid - Senior Level
Job Description:
This is what you will do..
You will be using quantitative methods to assess the impact of offline and digital marketing.
You will be interacting with the client.
You will be providing analyses, recommendations, presentations and advice to clients.
You will be doing project-based analytics which includes Marketing Mix Modeling, Multi-Channel Attribution, Digital Analytics, Pricing and Promotion and Demand Forecasting.
You will be leading a team and you will be responsible for team's growth.
We are looking for someone...
Who has nearly 5+ years of experience in the analysis of Marketing data using SAS and other statistical modeling tools.
Who is good in management or leadership role.
Who is good in providing external consulting.
Who is proficient in SAS or other statistical modeling tools.
Who enjoys traveling, because this role involves traveling (80% to 100%).
Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc.
Who is proficient in Customer-level data analysis.
Qualifications
Who has nearly 5+ years of experience in the analysis of Marketing data using SAS and other statistical modeling tools.
Who is good in management or leadership role.
Who is good in providing external consulting.
Who is proficient in SAS or other statistical modeling tools.
Who enjoys traveling, because this role involves traveling (80% to 100%).
Who is proficient in Applied Statistics/Econometrics, Statistical Programming, Database Marketing Management & Operations etc.
Who is proficient in Customer-level data analysis.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Pharmaceutical Sales Representative, Endocrinology (Rare Disease) - Chicago North
Illinois job
Achieve territory sales goals by promoting products and services to physicians and other medical personnel within assigned geography. Educate customers on the appropriate use, characteristics, and approved indications of products. Professionally represent the company and ensure high levels of visibility and customer service in territory. Maintain effective communication and relationships with key external and internal customers.
Responsibilities
Effectively promote and educate specialty physicians on the appropriate use of rare disease products through one-on-one meetings and group presentations, company-approved promotional speaker programs and other company-approved means.
Responsible for achieving both territory product sales goals and territory sales activity goals through company defined metrics.
Ensure high performance levels of call and field productivity. Meet territory product sales goals while adhering to all defined ethical sales practices, compliance guidelines and required promotional regulations
Execute company-approved Product Marketing plans and territory/regional business plan activities
Support targeted customers and accounts using company-approved resources, sales materials and promotional activities/programs/initiatives as identified by Sales Leadership
Appropriately managing/maintaining all company equipment and company-approved promotional materials (e.g., sales materials, company literature, product samples, etc.) according to defined company compliance guidelines
Ensure optimum territory sales strategy execution using territory business plans, regional business plans and all appropriate sales reports
Communicate cross-functionally to gather knowledge of best practices from peers within the organization.
Attend all company-sponsored sales and medical related meetings as directed by company management.
Actively pursue continuous learning and professional sales development on effective sales/communication techniques and product/therapeutic area knowledge.
Qualifications
BA/BS required
5-7+ years of successful pharmaceutical sales experience required. Previous experience in competitive markets preferred
Proven record of sustained high sales performance and achievement (Top 10%, National Awards)
2+ years of experience promoting rare competitive disease products strongly preferred
A valid, US State-issued driver's license is required
Launch experience or start-up experience is a plus
Experience working with Endocrinologists preferred
Deep understanding of all stakeholders in an office and ability to support them in getting a patient started on therapy within guardrails established by the company
Demonstrated ability to both build relationships within existing accounts as well as proactively find new accounts
Previous experience working with specialty pharmacies and internal patient support roles preferred
Experience navigating managed care and rare disease products preferred
At Xeris, performance consists of both results and behaviors. Behavioral competencies include: Leadership skills, Teamwork & Collaboration, Attention to Detail, Self-Starter, Problem Solving, Organizational skills, Adaptability, Professionalism, Written and Verbal Communications, Adherence to compliance policies and processes, Analytical skills, Multi-Tasking skills, Decision-making skills, Accountability, Inquisitive
Working Conditions: Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel. Position requires vehicle travel, as necessary. Travel approximately 70%.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-REMOTE
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $110,000 to $190,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for commission and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-Apply