Director, Data Platform & Systems
Remote CRS job
Job Title: Director, Data Platform & Systems
Reports to:
Department: Global Resource Engagement & Mobilization (G-REM)
Grade: 12
Job Summary
The Director, Data Platform & Systems is responsible for shaping and executing the roadmap for fundraising and marketing technology stack, data platform and systems. This role focuses on platform strategy, project management, and process improvement, while driving initiatives that improve data observability and access, modernize integration with digital marketing, advertising platforms and ERP systems, and implement solutions that enable Unified Constituent View. The Director ensures that data systems are scalable, secure, and aligned with organizational and divisional goals to support resource mobilization, donor engagement, and operational excellence.
Basic Qualifications
Bachelor's degree in business administration, computer science or related field.
Minimum 8 years of experience in data analytics, MarTech, CRM systems, or a related role.
Minimum 5 years of management experience leading and coaching teams.
Experience managing complex, cross-functional initiatives.
Experience with data visualization tools such as Tableau or Power BI.
Experience managing procurement systems and external vendors.
Preferred Qualifications
Master's degree in computer science.
Knowledge, Skills and Abilities
Expert knowledge in data governance, observability, and integration of best practices.
Expert knowledge of customer relationship management (CRM) and case management systems such as Clearview CRM or Salesforce.
Strong knowledge of fundraising principles and donor engagement strategies to ensure systems support CRS' goals.
Strong knowledge of marketing automation platforms and segmentation.
Strong knowledge of knowledge management and learning platforms.
Strong communication and stakeholder engagement skills.
Strong project management skills.
Experience with cloud data platforms such as AWS, Azure, and GCP.
Experience with web analytics platforms such as GA4, Google Tag Manager, and Adobe.
Strong knowledge of customer data platform (CDP) architecture and ETL and Reverse ETL technologies.
Knowledge of SQL and Python.
Knowledge of Predictive Modeling, Machine Learning (+ML Ops), Agentic AI, etc.
Required Languages: English, (French or Spanish a plus)
Travel: domestic only, if needed
Supervisory Responsibilities: Yes
Agency Competencies (for all CRS Staff):
Personal Accountability - Consistently takes responsibility for one's own actions.
Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
Builds and Maintains Trust - Shows consistency between words and actions.
Collaborates with Others - Works effectively in intercultural and diverse teams.
Open to Learn - Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
Lead Change - Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
Develops and Recognizes Others - Builds the capacity of staff to reach their full potential and enhance team and agency performance.
Strategic Mindset - Understands role in translating, communicating, and implementing agency strategy and team priorities.
What we offer
CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.
Roles and Key Responsibilities
Platform Assessment, Roadmap & Strategy
Develop and maintain a strategic roadmap for data platforms and related systems.
Assess and recommend emerging technologies to enable a Unified Constituent view.
Align platform initiatives with organizational and divisional priorities and fundraising objectives.
Lead cross-functional projects to enhance data infrastructure and integrations. Recommend optimizations for existing systems to improve performance, scalability, and user experience.
Evaluate the feasibility, build a business case, and implement a Customer Data Platform (CDP) to unify donor and engagement data.
Marketing Technology Optimization and Automation
Optimize marketing automation platform that supports omnichannel orchestration, dynamic content personalization, and predictive analytics.
Oversee data integration initiatives with digital advertising platforms for unified attribution modeling and cross-channel performance insights.
Partner with key stakeholders to develop master segmentation that spans all channels and supports predictive segmentation.
Collaborate with digital teams on positioning data strategies (e.g. de-anonymization and zero-party data strategies, etc.) to improve personalization, trust, and compliance while driving measurable outcomes.
Data Governance & Observability
Establish and maintain data governance frameworks, including quality, security, and compliance standards.
Improve data observability to monitor health, accuracy, and reliability of data pipelines, integrations, and upstream systems.
Promote and educate the division on best practices for data stewardship.
Platform, Technology, and CRM Vendor Relationships
Lead the relationship with technology and platform vendors. Evaluate vendor performance and ensure delivery of high-quality services and adherence to service level agreements.
Identify and implement cost-saving opportunities through vendor consolidation, process optimization, strategic sourcing, and the reduction of technology redundancies.
Forecast and monitor expenditures and capacity for technology usage, licensing, and infrastructure to maintain cost efficiency. Ensure data platform costs are aligned with budget.
Leadership & Collaboration
Manage and mentor members of the Data Platform & Systems Team and its partners.
Design an on-demand training program for data platforms and systems, leveraging best practices from across the agency.
Build and maintain strong partnerships across the agency and external partners to drive alignment and adoption.
Act as a bridge between technical and non-technical stakeholders, translating complex concepts into actionable strategies.
Auto-ApplyProgram Manager II, South America
Remote CRS job
The Program Manager II - South America will provide technical support to local partners in South America. S/he will organize capacity building and accompaniment of partners, with the goal of ensuring emergency relief and recovery activities undertaken by partners are in line with Catholic Relief Services (CRS) program quality principles and standards, donor guidelines, and industry best practices to advance the delivery of high-quality programming to the poor and vulnerable. Your technical knowledge, advice and guidance will contribute to determining how effective, adaptive and innovative CRS' Emergency programming is across the globe.
Bachelor's degree in international development, International Relations or in the field of Humanitarian Response required. Additional experience may substitute for some education.
Minimum of 8 years' experience in relevant field-based project management experience required, with preferably at least 3 years working in the area of Emergency Preparedness and Response.
Experience in managing moderately complex projects preferably with an international NGO.
Previous experience providing technical assistance and developing successful proposals for external donor funding is required.
Preferred Qualifications
Master's Degree
Experience in an international NGO an advantage
Knowledge of Humanitarian principles, standards and system, with specific knowledge of CRS and Caritas Internationalis emergency programming and standards a plus.
Highly proficient in security protocols and management of emergency programs in insecure environments.
Ability to work with local partner organizations.
Required Languages
- Spanish (required), English (required), Portuguese (encouraged)
Travel
- Must be willing and able to travel up to 50 %.
Supervisory Responsibilities: none
Key Working Relationships:
Internal: EMPOWER LAC Team Lead, EMPOWER LAC technical advisors, HRD Program Quality and Technical teams.
External : EMPOWER LAC partners, Caritas Internationalis Member Organizations, humanitarian donors particularly USG at the subregional and national levels.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer
Roles and Key Responsibilities:
Provide management, guidance, and technical oversight of all new and existing projects throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.
Provide technical solutions to EMPOWER partners in South America, remotely and on-site, for strategic planning and how to best apply program design and implementation standards, best practices, partnership principles, tools, and M&E, ensuring high-quality implementation.
Contribute to the proactive pursuit of opportunities for new funding to ensure growth of EMPOWER's and partners' portfolio in line with agency, regional, and partners' strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals in Program Area(s) per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
Contribute to the identification and pursuit of innovative finance mechanisms to expand funding opportunities and support sustainable emergency response programs in South America.
Contribute to capacity strengthening initiatives in Emergency Preparedness and Response programming for partner staff as requested and prioritized by the partners through helping develop learning and training strategies and agendas/curriculums, conducting trainings and workshops, and mentoring and coaching to partner staff.
Contribute to knowledge management and learning through collecting and analyzing program data, evaluating strategic projects, assisting with measuring program impact, capturing and sharing lessons learned and best practices, and research and internal reports.
Contribute to the development and implementation of agency-wide strategies, standards, tools, and best practices in Emergency Preparedness and Response that effectively engage partners, donors and governments. Help ensure a cross-sectoral approach integrating gender, protection mainstreaming, and disaster risk reduction.
Ensure a quality partnership between CRS and South American EMPOWER partners in line with CRS and Caritas Internationalis (CI) partnership principles; ensure coordinated, consistent partner strengthening efforts and support timely resolution of partnership challenges via dialogue and support from others, as appropriate.
Collaborate with sister Caritas Internationalis Members Organizations to advance EMPOWER's objectives in South America.
Support quality partner-led emergency response program development, through participation in donor discussions and ensuring quality program design, budgeting and reporting.
Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.
Develop and maintain strong collaboration with CRS technical experts and, in agreement with partners, develop SOWs for in-country support for partners as needed -- especially for technical support in managing cash-based interventions, WASH, shelter and others as selected by the partners.
Collaborate with the MEAL team to provide MEAL and IM-related technical solutions to South American partners, remotely and on-site, for strategic planning and how to best apply program design and implementation standards, best practices, partnership principles, tools, and M&E, ensuring high-quality implementation.
Knowledge, Skills and Abilities
MEAL skills and experience required. Experience using ICT tools such as Kobo Toolbox and Commcare desired.
Staff management experience and abilities that are conducive to a learning environment.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.
Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.
Demonstrated ability to write high quality technical proposals.
Experience engaging with partner organizations
Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions
Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
Good presentation and facilitation skills
Proactive, resourceful, solutions-oriented and results-oriented
Auto-ApplyHome Health Physical Therapist Assistant- Chicago
CRS Home Therapy, P.C job in Chicago, IL
Job DescriptionWe are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team! Areas we are looking to staff include:60618,60647, 60622,60606,60612,60608,60623,60651,60644,60630,60646 The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Home Health Physical Therapist- Lincolnwood, IL
C R S SVC. Inc. job in Lincolnwood, IL
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team!
Areas we are looking to staff include:
Lincolnwood, Skokie, Niles, Morton grove , Park Ridge , Evanston
The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
Auto-ApplyGlobal Controller
Remote CRS job
The Global Controller leads and analyzes the financial status of the company and works with the CFO to develop strategic and long-term financial goals and direct the preparation of all financial reports, statements, audits, and controls. This position is responsible for the accuracy and completeness of the organization's financial reporting internally and externally including donor reporting. The Global Controller will ensure that internal controls are in place, enforced, and reviewed for conformance to accounting and financial standards and applicable regulations.
Bachelor's degree in accounting, Economics or Finance.
Solid knowledge of not-for-profit accounting and U.S. Government funding regulations for non-profit organizations
Minimum 10 years of financial and/or program management experience within an international operations environment, with a minimum of 7 years in a supervisory position
Past experience in managing large geographically distributed programs including multiple projects and/or service delivery efforts
Demonstrated experience in building and leading teams
Experience in business change projects and/or business process improvement
Preferred Qualifications
CPA or MBA
Knowledge, Skills and Abilities
Strong finance and accounting knowledge and analytical/problem solving skills
Strong computer skills, project management skills, process development and enhancement skills
Strong leadership and management skills
Creativity, flexibility, highly analytical, problem solving, results orientation
Highly proactive and able to work independently
Responsive and service oriented
Ability to communicate with financial and program staff on financial and accounting issues
Strong inter-personal and group/team process skills. Collaborative and inclusive
Excellent written and oral communication skills
Excellent presentation and listening skills
Culturally sensitive and patient
Shares the agency's values and vision
Politically savvy in introducing and gaining broad buy-in for new systems and processes
Demonstrated commitment to organizational learning and development
Supervisory Responsibilities - Yes
Key Working Relationships
Internal: Finance Division, Regional Finance Officers, and Country Program offices
External: Vendors, agency service providers, external auditors
What we offer
CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.
Roles and Key Responsibilities
Oversee all accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements.
Maintain and analyze the general ledger accounting records, conduct research and resolve technical accounting issues and oversee month-end close and general ledger activity. Ensure transactions are recorded in accordance with GAAP.
Analyze financial statements and prepare reports ensuring the information accurately reflects the organization's financial activities and clearly communicate monthly, quarterly, and annual financial statements
Develop and enforce internal controls to maximize protection of organization's assets, policies, procedures, and workflow
Directs all HQ audit activity, including the 2 CFR 200 US government audit. Oversee the preparation of Form 990 and other required tax filings
Create and implement processes and procedures for the financial management system; identify areas of improvement or opportunity as needed.
Lead the grants management processes related to financial activities and reporting in compliance with donor regulations.
Oversee HQ financial operational functions including accounts payable, payroll and accounts receivable.
Develop and implement consistent accounting policies, practices, and procedures across all country programs.
Provide effective supervision to accounting staff by ensuring standard accounting principles as well as CRS processes and procedures are followed in keeping financial records.
Auto-ApplyHome Health Occupational Therapist- Waukegan , IL
C R S SVC. Inc. job in Waukegan, IL
We are currently seeking Home Health Occupational Therapist for immediate hire to cover the Chicago land area. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team! Areas include: Waukegan, Park City , Gurnee, Libertyville, Mundelein The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have the ability to work independently
Experience is a plus, but not required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHome Health Physical Therapist Assistant- Chicago
C R S SVC. Inc. job in Chicago, IL
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team! Areas we are looking to staff include: 60618,60647, 60622,60606,60612,60608,60623,60651,60644,60630,60646 The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHome Health Physical Therapist- Lincolnwood, IL
CRS Home Therapy, P.C job in Lincolnwood, IL
Job Description
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team!
Areas we are looking to staff include:
Lincolnwood, Skokie, Niles, Morton grove , Park Ridge , Evanston
The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
Home Health Occupational Therapist- Algonquin, IL
C R S SVC. Inc. job in Algonquin, IL
We are currently seeking Home Health Occupational Therapist for immediate hire to cover the Chicago land area. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team! Areas include: Cary, IL , Lake Barrington, Prarie Grove, Huntley The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have the ability to work independently
Experience is a plus, but not required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHome Health Physical Therapist- Oak Park, IL
C R S SVC. Inc. job in Oak Park, IL
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team! Areas we are looking to staff include: Chicago: 60644,60651,60624,60647,60618,60641, 60628, 60632, 60629, 60623, 60653 Oak Park, Forest Park , Maywood , Melrose Park, Bellwood, Elmwood Park Franklin Park The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHome Health Physical Therapist- Waukegan, IL
C R S SVC. Inc. job in Waukegan, IL
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team!
Areas we are looking to staff include:
Waukegan, Park City , Gurnee, Libertyville, Mundelein
The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
Auto-ApplyHome Health Physical Therapist- Waukegan, IL
CRS Home Therapy, P.C job in Waukegan, IL
Job Description
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team!
Areas we are looking to staff include:
Waukegan, Park City , Gurnee, Libertyville, Mundelein
The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
Home Health Physical Therapist- Orland Park, IL
C R S SVC. Inc. job in Orland Park, IL
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team! Areas we are looking to staff include: Orland Park, Tinley Park, Lockport, Frankfort The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHome Health Physical Therapist- Arlington Heights, IL
C R S SVC. Inc. job in Arlington Heights, IL
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team! Areas we are looking to staff include: Arlington Heights , Des plaines, Park Ridge, Buffalo Grove, Wheeling The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHome Health Physical Therapist- Algonquin, IL
C R S SVC. Inc. job in Algonquin, IL
We are currently seeking talented professionals interested in Physical Therapy (PT) in Home Health Setting. If you are eager to join a growing agency with opportunities for unlimited financial potential, we want you on our team! Areas we are looking to staff include: Cary, IL , Lake Barrington, Prarie Grove, Huntley The candidate must be:
A licensed professional with updated credentials
A great bedside manner and a professional attitude
Effective with documentation and communication
Responsible and have an extreme ability to work independently
Experience is a plus but we will train the right candidates
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-Apply