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Engineering Manager jobs at C3 AI - 2417 jobs

  • Manager, Sales Engineering

    Proofpoint 4.7company rating

    San Francisco, CA jobs

    About Us Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role Proofpoint is looking for a self-starting, responsible, mature, highly-motivated Sales Engineering Manager to lead a team of talented Sales Engineers. The ideal candidate will have a solid technical background in email security and prior experience managing technical sales teams. An ability to “lead from the front” and a willingness to act as both player and coach to help your team secure the technical win will be key to your success. This is a remote position. Candidates should be located in the Western U.S. Your day-to-day Oversee the day-to-day operations of your team of Sales Engineers Resource management - assign projects, accounts, and meetings to sales engineers as required, and resolve scheduling conflicts Work as an individual contributor for key accounts as needed or requested Participate in technical sales calls, and contribute to creating sales and evaluation strategy at the account level. Engage directly with customers in technical or sales escalations, and drive issues to resolution. Provide technical leadership and product expertise to the team as well as the larger sales organization. What you bring to the team Management All aspects of people management, including hiring, development, training, regular 1:1s and annual reviews Hire, train and retain top talent Provide feedback and direction, both positive and constructive, to personnel in a timely manner Build a strong team and provide satisfaction among your team and customers Influence both internal and external C-level executives through presentations and briefings Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy Act as a trusted advisor to higher level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies Requirements 7-10 years of experience in sales engineering Prior management experience Technical background in messaging and security Experience with both Linux and Windows A thorough background of Internet protocols and how they work (HTTP, SMTP, etc.) Knowledge of networking topology, TCP/IP protocol, and network configuration and components (firewalls, routers, load balancers, etc.) CISSP and related certifications are a plus Bachelor's degree or equivalent work experience Travel is required Why Proofpoint? Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges SF Bay Area, New York City Metro Area: Base Pay Range: 0.00 - 0.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 0.00 - 0.00 USD All other cities and states excluding those listed above: Base Pay Range: 0.00 - 0.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. #J-18808-Ljbffr
    $141k-178k yearly est. 3d ago
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  • Remote Sales Engineering Manager, Cybersecurity

    Proofpoint 4.7company rating

    San Francisco, CA jobs

    A cybersecurity leader is seeking a Sales Engineering Manager to lead a team of talented Sales Engineers. The ideal candidate should have a strong technical background in email security and prior management experience. This role involves overseeing daily operations, engaging with customers, and providing leadership in technical sales. It is a remote position available for candidates in the Western U.S., offering competitive compensation and a flexible work environment. #J-18808-Ljbffr
    $141k-178k yearly est. 3d ago
  • Engineering Manager, Search Ranking & ML - Equity & Bonus

    Etsy, Inc. 4.7company rating

    New York, NY jobs

    A global marketplace for creative goods is looking for an Engineering Manager, Search Ranking. This full-time role involves leading a talented team, providing technical direction, and driving impactful improvements to Etsy's search ecosystem. Candidates should be experienced in search ranking systems and machine learning. A competitive salary of $226,000 - $294,000, equity package, and annual performance bonus included. #J-18808-Ljbffr
    $226k-294k yearly 1d ago
  • Remote Engineering Manager, Experiment Platform

    Openstack 3.6company rating

    San Francisco, CA jobs

    A nonprofit organization in the tech sector seeks an Engineering Manager for their Experiment Platform Team. This role involves leading a high-performing team to shape the experimentation platform that will facilitate data-driven decisions across various products. Responsibilities include managing team workflows, coaching engineers, and collaborating with product managers. The position is fully remote with occasional travel required. Ideal candidates should have a strong engineering management background, especially in distributed systems and A/B testing. #J-18808-Ljbffr
    $166k-225k yearly est. 4d ago
  • Manager, Automation Engineering

    Ironclad 3.8company rating

    San Francisco, CA jobs

    About The Role You will own the vision, strategy, and execution of enterprise-wide automation and AI initiatives across Ironclad's business technology landscape. You'll combine technical depth and hands‑on leadership to deliver scalable automations, AI‑assisted workflows, and governed data integrations that materially improve employee and customer experiences and business velocity. You'll partner with executives and cross‑functional stakeholders to align automation programs with business priorities, lead a high‑performing team, and establish the frameworks, standards, and observability needed to scale safely and reliably. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit ******************* or follow us on LinkedIn. Roles & Responsibilities Define and execute the enterprise automation and AI strategy, balancing hands‑on technical contributions with leadership of cross‑functional initiatives. Own architecture and technical oversight for resilient, observable automation frameworks and AI‑enabled workflows; provide hands‑on guidance in Workato, Glean among others and AI model integration with an emphasis on scalability and governance. Lead enterprise integrations (e.g. GTM, EPD, G&A, Business Technology systems) with a focus on data quality, reusability, and automating business and analytics workflows. Operationalize AI use cases (knowledge retrieval, intelligent triage, automated approvals, autonomous and prompted user workflows) across applications, platforms and AI tools. Establish governance and standards for design, testing, monitoring/observability, and documentation; ensure adherence to security, data governance, and compliance practices. Engage and influence stakeholders/executives to shape priorities and drive adoption of AI‑driven capabilities across functions. Hire, mentor, and retain top talent across automation engineering, analysis, and architecture; promote a culture of innovation, excellence, and accountability. Key Skills 10+ years in automation, integration, or data engineering, including 3+ years in leadership roles. Proven expertise with Workato, Glean, Okta, and enterprise apps such as NetSuite, Salesforce, BambooHR, Engineering and ticketing systems. Strong architectural/automation design skills preferred. Hands‑on technical background in ETL/ELT, data modeling, SQL/T‑SQL, and scripting/developing (e.g., Python, Ruby, or similar). Experience operationalizing automation workflows and AI agentic models for enterprise use cases. Demonstrated strengths in hiring, motivating, and retaining top technical talent. Excellent stakeholder engagement and executive influence; translate business needs into automation/AI strategies with measurable outcomes. Ability to conduct feasibility studies, budgets, and project proposals for enterprise-scale initiatives. Track record introducing innovation in automation and AI while maintaining governance and reliability. Glean Hands‑On administration and API proficiency. Workato Automation Pro certification preferred. Base Salary Range 170,000 - 190,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy‑up plan options available. Market‑leading leave policies, including gender‑neutral parental leave and compassionate leave. Family forming support through Maven for you and your partner. Paid time off - take the time you need, when you need it. Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use. Mental health support through Modern Health, including therapy, coaching, and digital tools. Pre‑tax commuter benefits (US Employees). 401(k) plan with Fidelity with employer match (US Employees). Regular team events to connect, recharge, and have fun. And most importantly: the opportunity to help build the company you want to work at. UK Employee-specific benefits are included on our UK job postings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr
    $163k-230k yearly est. 1d ago
  • Solution Engineering Manager, Midmarket

    Ironclad 3.8company rating

    San Francisco, CA jobs

    Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit ******************* or follow us on LinkedIn. The Solution Engineering and Technical Services (SETS) team at Ironclad collaborates closely with prospective customers and Ironclad's Sales, Success, Product and Implementation teams, forming a critical technical overlay to the solution evaluation process. As a Senior Manager within the SETS team at Ironclad, you will report to the global head of SETS and play a pivotal role in driving our sales and success efforts with our Midmarket customers. You will lead a team of highly skilled Solution Engineers (SEs) and will be responsible for enabling them to support our customers, and to act as solution advisors as they evolve their Ironclad-based solutions. The ideal candidate will have a deep understanding of our products and services, extensive experience in sales support, and a proven track record of building and leading successful solution engineering teams. What You Will Be Doing Build, lead, and mentor a high-performing Solution Engineering team. Foster a collaborative and innovative team culture that's positive, motivating, and performance-driven. Serve as a subject matter expert in supporting the sales team throughout the customer lifecycle, ensuring technical alignment with customer needs to help them evolve and expand their use of Ironclad. Work closely with Customer Outcomes leadership to understand business goals and contribute to strategies for establishing and growing customer value realization on the Ironclad platform. Collaborate closely with your peer SETS managers to align on shared strategies, operating models and career paths for the team. Work closely with Sales leadership to understand deal support needs for the Midmarket segment and establish effective and scalable engagement models for deal cycles. Empower your team with scalable systems and repeatable processes to increase their skills, product knowledge, industry knowledge and professional habits. Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance. Collaborate with cross-functional teams to align solution engineering efforts with overall business objectives and company priorities. Foster strong collaboration with other departments, including Product Management, Engineering, and Marketing, to drive a unified customer experience. Bring actionable insights back to Ironclad's Product Team to help us evolve our platform from the lens of the customer. Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge! Key Skills 1-3 years of experience leading a solution engineering/architecture team in the Enterprise space, preferably in a B2B SaaS setting. Experience hiring, motivating, and developing a team. Proven track record of successfully supporting scalable deal cycles in Midmarket sales. Strong ability to work with technical and non-technical teams, and ability to translate technical concepts into business value. Excellent communication and presentation skills. Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer. OTE Range: $180,000- $220,000 per year. The OTE range represents the minimum and maximum of the OTE range for this position based in our San Francisco hub. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available. Market-leading leave policies, including gender-neutral parental leave and compassionate leave. Family forming support through Maven for you and your partner. Paid time off - take the time you need, when you need it. Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use. Mental health support through Modern Health, including therapy, coaching, and digital tools. Pre-tax commuter benefits (US Employees). 401(k) plan with Fidelity with employer match (US Employees). Regular team events to connect, recharge, and have fun. And most importantly: the opportunity to help build the company you want to work at. UK Employee-specific benefits are included on our UK job postings. #J-18808-Ljbffr
    $180k-220k yearly 5d ago
  • Director, AI-Driven YouTube Ads Engineering

    Google Inc. 4.8company rating

    Mountain View, CA jobs

    A leading technology company is seeking a Director of Engineering for YouTube Ads Creative Optimization in Mountain View, California. This position requires significant engineering expertise, particularly in AI and full stack leadership. Responsibilities include overseeing creative technology and leading complex projects aimed at enhancing media quality using AI/ML solutions. The role offers a competitive salary range between $294,000-$414,000, in addition to bonuses and equity, reflecting the candidate's skills and experience. #J-18808-Ljbffr
    $294k-414k yearly 4d ago
  • Global Ad Experience Engineering Director

    Samsung Electronics PerÚ 4.6company rating

    Mountain View, CA jobs

    A leading technology firm is seeking a Sr. Director of Engineering for Ads in Mountain View, CA. The candidate will lead multiple engineering teams in developing innovative ad solutions to enhance user experience across Samsung's platforms. Responsibilities include managing a significant team of engineers, collaborating with product management, and driving technological innovation in the advertising space. Ideal candidates should have over 14 years of experience in ad tech, strong leadership skills, and a proven track record in product development. #J-18808-Ljbffr
    $170k-251k yearly est. 1d ago
  • Engineering Director: Developer GPU Platform

    Advanced Micro Devices 4.9company rating

    San Jose, CA jobs

    WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next‑generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE TEAM Our team, AIG SHARK, aims to build AI software solutions that are unified, performant, flexible, and customizable while also being the catalyst of AI software development across AMD. Open source is at the heart of everything we do and is critical to our success. We believe in the power of the community and together we can build a great stack that benefits everyone. We embrace a fast‑paced, agile approach, leveraging modern development practices to deliver value quickly. Being a part of AMD and AIG, it also means we have a wide portfolio of hardware and customers to support realized product excellence and business impacts. THE ROLE We are looking for a hands‑on Engineering Director to help drive the future of how we manage GPUs within AMD. We're building a self‑service GPU platform and while we have many of the “lego” pieces needed to bootstrap core aspects of it, foundational components need to be built from the ground up and all of them need to be integrated into a holistic platform. We've already secured funding to help build it out - just need someone to help drive the ship! Note, this is an internal developer platform and a core part of this job is not only building the platform but working with tenants to help scale their workflows to be scale‑ready. THE IMPACT YOU WILL HAVE Shift capacity management of our fleet from assigning teams to machines through a manual process to a streamlined self‑service model leveraging virtual currency across organizations. Drive up the effective utilization of our overall fleet of GPU machines to accelerate software innovation within AMD. Direct partner strategy on “lego” pieces to incorporate buy vs build decisions over time. Grow developers within AMD to shift to cloud‑native workflows. Grow leaders to own major components of a distributed platform stack. THE PERSON The ideal candidate will have familiarity with building internal developer platforms for GPUs and expertise in fleet and capacity management within a large enterprise. Further, they will not only rely on their leaders but also be capable of being hands‑on with the design of the systems they manage. KEY RESPONSIBILITIES Architect the overall platform and identify key integration points where we can integrate technologies of the larger ecosystem vs build our own. Build out small‑medium sized teams to close missing gaps needed to build the overall platform - being hands‑on as needed to bootstrap those efforts. Define and track key performance metrics for fleet utilization, availability and reliability. Work closely with developers to understand their pain points and challenges with development at scale. REQUIRED QUALIFICATIONS 10+ years of experience in software engineering. 5+ years of software engineering management. Expertise in building internal development platforms. Expertise in Go/Python. PREFERRED QUALIFICATIONS Expertise with the challenges of molding developer workflows to be cloud‑native. Expertise with GPU developer platforms. Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third‑party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process. #J-18808-Ljbffr
    $195k-272k yearly est. 5d ago
  • Sales Eng Manager - Data Security (LATAM & Public Sector)

    Proofpoint 4.7company rating

    San Francisco, CA jobs

    A leading cybersecurity firm is seeking a Sales Engineering Manager to lead a team focused on Data Security across the Americas Public Sector and Commercial segments. The role requires coaching and empowering Sales Engineers, engaging with customers, and collaborating across teams to drive technical wins. Candidates should have experience in leading sales engineering teams, a solid background in data security, and the ability to thrive in a dynamic environment. This position offers flexibility in work arrangements and competitive compensation. #J-18808-Ljbffr
    $141k-178k yearly est. 4d ago
  • Global Sales Engineering Manager - Cybersecurity Solutions

    Proofpoint 4.7company rating

    San Francisco, CA jobs

    A cybersecurity firm is seeking a Sales Engineering Manager specializing in Adaptive Email Products in San Francisco. This role involves leading a global team, promoting technical excellence, and enhancing customer relationships. Ideal candidates will have 5-10 years in pre-sale technical roles, strong communication skills, and experience in diverse environments. The position offers competitive compensation, comprehensive benefits, and a flexible work environment, including remote options. #J-18808-Ljbffr
    $141k-178k yearly est. 5d ago
  • Director, Site Reliability Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Site Reliability Engineering, you will ensure that eGain's AI knowledge management platform operates with the reliability, performance, and resilience that enterprise customers demand. You'll lead the strategy and execution for observability, incident management, capacity planning, and continuous improvement of our production systems. This role is critical as our platform becomes mission-critical infrastructure for the world's leading enterprises. Key Responsibilities Build and lead a world-class SRE organization that ensures exceptional reliability and performance of eGain's cloud services Define and achieve ambitious SLOs/SLAs that meet the demands of enterprise customers operating 24/7 customer service operations Establish comprehensive observability across the platform including monitoring, logging, tracing, and alerting Drive incident response processes, post-mortems, and continuous improvement to prevent recurring issues Lead capacity planning and performance optimization to ensure the platform scales efficiently with customer growth Implement automation for deployment, operations, and remediation to reduce toil and improve reliability Partner with platform and application engineering teams to build reliability into the system from the ground up Champion a culture of reliability engineering across the organization, educating teams on best practices Manage disaster recovery planning and business continuity to protect customer operations Own the technical relationship with customers on reliability and performance topics What We're Looking For 10+ years of experience in software engineering, operations, or SRE roles with 5+ years in SRE leadership Deep expertise in observability tools, monitoring systems, and incident management practices Strong background in distributed systems, cloud infrastructure, and production operations at scale Experience establishing and achieving SLOs/SLAs for enterprise SaaS or mission-critical systems Proficiency with automation, infrastructure-as-code, and modern DevOps/SRE tooling Track record of improving system reliability through data-driven approaches and systematic problem-solving Excellent incident management and crisis leadership skills Strong collaboration abilities and experience partnering with engineering teams to improve reliability Passion for operational excellence and continuous improvement Bold thinking about what's possible in system reliability combined with pragmatic execution Why eGain Ensure the reliability of systems that power customer service for the world's leading enterprises Build SRE practices from the ground up with significant impact and visibility Work with modern cloud technologies and solve complex reliability challenges Lead a team focused on operational excellence and engineering rigor Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Director, Site Reliability Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr
    $250k yearly 5d ago
  • Director, Platform Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Platform Engineering, you will architect and lead the development of the foundational infrastructure that powers eGain's AI knowledge management platform. You'll be responsible for building robust, scalable systems that serve as the backbone for enterprise knowledge operations, ensuring our platform can handle the demands of the world's most sophisticated organizations. Key Responsibilities Lead the design and evolution of eGain's core platform architecture, ensuring scalability, reliability, and performance at enterprise scale Drive the technical strategy for platform services including data storage, compute infrastructure, security, and multi-tenancy Build and mentor a high-performing team of platform engineers who are passionate about solving complex technical challenges Establish engineering excellence through best practices in system design, code quality, testing, and documentation Partner with product leadership to translate business requirements into scalable platform capabilities Own the technical roadmap for platform modernization, including cloud-native architectures and infrastructure-as-code Champion developer productivity by creating internal tools, APIs, and services that accelerate application development Ensure platform compliance with enterprise security, privacy, and regulatory requirements What We're Looking For 10+ years of software engineering experience with 5+ years in engineering leadership roles Master's in Computer Science or a related field from a top-tier US university Deep expertise in distributed systems, microservices architecture, and cloud platforms (AWS, Azure, or GCP) Proven track record of building and scaling platforms that support mission-critical enterprise applications Strong technical foundation in modern platform technologies including containers, orchestration (Kubernetes), and infrastructure automation Experience with data-intensive applications and managing platform performance at scale Excellent communication skills with ability to articulate complex technical concepts to diverse audiences Demonstrated success in building and developing high-performing engineering teams Passion for engineering excellence and continuous improvement Why eGain Be at the forefront of AI and knowledge management innovation Work with enterprise customers who depend on our platform for business-critical operations Shape the infrastructure that powers the AI-powered enterprise Collaborate with talented, mission-driven colleagues Competitive compensation and benefits Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to [emailprotected] with the position title “Director, Platform Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr
    $250k yearly 5d ago
  • Director, AI-Powered Platform Engineering

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    A leading tech company located in Sunnyvale, California, is looking for a Director of Platform Engineering to architect and lead the development of its AI knowledge management platform. The role requires a minimum of 10 years of software engineering experience, with proven leadership in establishing robust, scalable systems. The successful candidate will drive technical strategy, oversee platform modernization, and build a top-performing engineering team. Competitive salary and stock options included. #J-18808-Ljbffr
    $180k-251k yearly est. 5d ago
  • Director, Ecosystem Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    eGain is the leader in AI knowledge management solutions for enterprises. As organizations recognize the critical value of trusted knowledge and content feeding AI systems, eGain provides the single source of truth-explainable, reliable, and maintainable-that serves as the repository for all enterprise know-how including SOPs, policy documents, troubleshooting guides, and product information. This foundation enables scalable and effective AI automation of business operations, with customer service as the primary point of ROI. Our solutions power leading companies including JP Morgan, Liberty Mutual, Florida Blue, and Bosch. The Opportunity Join us in reimagining knowledge management as mission-critical infrastructure for the AI-powered enterprise. We're seeking talented, hungry, and bold leaders to shape the future of how enterprises leverage AI and knowledge at scale. Position Overview As Director of Ecosystem Engineering, you will lead the strategy and execution for connecting eGain's knowledge platform with the broader enterprise technology landscape. You'll be responsible for both “northbound” integrations (how other systems consume eGain's knowledge and AI capabilities) and “southbound” integrations (how eGain ingests content and data from diverse enterprise sources). This role is critical to making eGain the central nervous system for enterprise knowledge. Key Responsibilities Own the vision and technical strategy for eGain's ecosystem connectivity, including APIs, integrations, and data pipelines Lead engineering teams building integrations with CRM systems (Salesforce, ServiceNow), contact centers, content management systems, data warehouses, and AI platforms Design and evolve eGain's API strategy, ensuring our platform offers world-class developer experience and integration capabilities Drive the development of connectors, SDKs, and integration frameworks that enable rapid ecosystem expansion Establish partnerships with engineering teams at key technology partners to build deep, strategic integrations Champion data ingestion architecture that can handle diverse content sources while maintaining quality and governance Build mechanisms for real-time and batch data synchronization across the enterprise technology stack Ensure integration security, data privacy, and compliance across all connectivity points Create exceptional developer documentation, tools, and support for internal and external integration developers What We're Looking For 10+ years of software engineering experience with 5+ years in leadership roles focused on integrations, APIs, or platform ecosystems Deep expertise in integration patterns, API design (REST, GraphQL, webhooks), and enterprise integration platforms Strong understanding of enterprise software ecosystems including CRM, contact center, content management, and data platforms Experience with data integration technologies including ETL/ELT, message queues, and streaming platforms (Kafka, etc.) Proven track record building developer-friendly APIs and integration experiences Technical depth in authentication, authorization, and secure data exchange protocols Excellent partnership skills and ability to work with external technology vendors and partners Strong architectural thinking about how systems should connect and share data Passion for creating seamless integration experiences that “just work” Bold vision for ecosystem strategy combined with pragmatic execution Why eGain Define how AI knowledge management integrates into the enterprise technology ecosystem Build the connective tissue that makes eGain indispensable to our customers Work with leading enterprise platforms and technology partners Solve complex integration challenges at scale Competitive compensation and benefits Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Director, Ecosystem Engineering” in the email subject. Compensation Base salary is $250,000 per year. Stock options. Please note that the compensation package can vary based on the candidate's qualifications and experience level. #J-18808-Ljbffr
    $250k yearly 5d ago
  • Director of Engineering

    Resource Innovations, Inc. 3.9company rating

    Chicago, IL jobs

    Resource Innovations is currently seeking a Director of Engineering for our Solutions Delivery Business Unit in Chicago, IL. This position will be responsible for overseeing engineering functions and teams. The mission of the Director of Engineering is to ensure the Engineering function within Resource Innovations (RI) provides best in class engineering services for contracts RI delivers to electric and gas utilities and/or energy end-users. The Director of Engineering will ensure their Engineering team is leveraging industry and organizational best practices and that the development, maintenance, and application of engineering tools are being done so in a high-quality fashion. The Director of Engineering will directly supervise Engineering Managers and will support the recruitment, development, and resource balancing of the Engineering resources to support existing and new contracts focused on commercial, industrial, agricultural, residential and multifamily sectors. Our expert technical capabilities, as well as our oral and written skills, are critical to our success; therefore, the Director of Engineering will provide leadership, mentorship, technical support, quality control reviews, communications around best practices and emerging technologies, process direction, and facilitate the creation of processes and tools to ensure consistent and quality deliverables for our utility clients and their customers. The Director of Engineering will keep their personal technical and customer service skills sharp by continuing to support engineering services. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Leadership Act as a trusted technical advisor to engineers, program teams, and leadership. Ensure engineering team skills and qualifications align with contract requirements. Collaborate with organizational leaders to ensure engineering resources effectively support client contracts (skills, availability, etc.). Support talent processes including recruiting, interviewing, onboarding, and training. Coach and mentor engineers, partnering with Directors to plan for future development needs. Make sound decisions quickly, even in uncertain situations, and guide others to do the same. Model accountability, taking ownership of your work and holding team members to the same standard. Continuous improvement Promote ongoing education (internal and external) to keep the engineering team current and a reliable resource on emerging technologies. Facilitate technical working groups to share best practices, tools, and innovations across the engineering function. Encourage continuous improvement, including updating standard tools and refining processes to reduce inefficiencies. Research cost-effective technologies that maintain technical accuracy and improve operational efficiency. Maintain high-quality deliverables and communication, reviewing for technical accuracy and consistency. Provide feedback to engineers and managers, ensuring deliverables meet standards and client expectations. Oversee client communications, periodically reviewing messages to ensure clarity and minimize unnecessary requests. Support resource planning, aligning staffing with project forecasts and budget constraints. Monitor project time and effort, identifying opportunities to improve processes and profitability. Identify and relay client concerns to program teams to enhance deliverables and practices. Facilitate knowledge sharing among engineers at regional, state, and national levels. Managing technical aspects of engineering services Provide technical guidance on complex project reviews and data needs to ensure efficient and timely evaluations. Conduct quality control (QC) reviews for high-impact projects involving savings, incentives, or other critical outcomes. Review and approve measurement and verification (M&V) plans as needed. Perform other duties as assigned. Qualifications Bachelor's or master's degree in engineering, mechanical, electrical, building science, or similar Minimum 12 years of experience within energy efficiency, building efficiency industry, demand management, or energy management At least 5 years of leadership experience At least 5 years of hands‑on engineering experience in an individual contributor role Excellent attention to detail, writing, interpersonal, training and analytical skills Demonstrated ability to manage teams, clients, and time effectively, consistently meeting deadlines and anticipating potential challenges. Exceptional communication skills-listening, oral, written, and presentations-paired with strong problem‑solving and decision‑making abilities and ability to influence outcomes through clear, data‑supported dialogue with clients and third parties. Proven expertise in energy calculations and analysis tools and methods Computer proficiency including Microsoft Office, Excel, and other cloud‑based computing platforms Willingness to travel Preferred skills or experience P.E. in Mechanical or Electrical Engineering, with additional certifications in energy (e.g., CEA, CEM, CBCP, CDSM, CMVP, CP EnMS) Technical expertise in energy auditing and retro‑commissioning, with practical experience applying these methods to improve building performance and efficiency. Experience working with mechanical and electrical contractors Hands‑on experience with mechanical, electrical, and control systems High level technical skill with mechanical/electrical systems coupled with a strong knowledge of building controls systems/software‑based monitoring platforms, energy management, and commissioning processes with the ability to run deep analytics and develop insights Demonstrated proficiency with energy modeling platforms and software Demonstrated continuous improvement of programs, processes, systems, tools, or software About Resource Innovations Resource Innovations (RI) is a women‑led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $140,000 - $190,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre‑employment drug screen may also be required. The above and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice. #J-18808-Ljbffr
    $140k-190k yearly 4d ago
  • Engineering Director: Energy Efficiency & Impact

    Resource Innovations 3.9company rating

    Chicago, IL jobs

    A women-led energy transformation firm in Chicago is seeking a Director of Engineering to oversee engineering functions and ensure best practices in energy efficiency services. The ideal candidate will have over 12 years of experience in energy management, strong leadership skills, and the ability to manage technical teams effectively. This role offers a competitive salary and comprehensive benefits package. #J-18808-Ljbffr
    $115k-171k yearly est. 2d ago
  • Manager, Sales Engineering Sunnyvale, CA , USA

    Egain Corporation 4.3company rating

    Sunnyvale, CA jobs

    Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don't take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Responsibilities Lead and mentor a Sales Engineering team. For strategic opportunities, discover client requirements to propose tailored propositions. Work with newly developed eGain products to create demo story boards and scripts. Guide and review RFX responses. Experience 5 to 10 years of experience as a sales engineer in enterprise SaaS. Should have managed a team of 4 to 7 sales engineers for at least two years. Proficient in AI, cloud-based solutions, APIs, and integration methodologies. Our Hiring Process is “Easy with eGain”Step 1 Aptitude section - this is a GRE style test (60 minutes or less) Functional section - this is a take-home test Step 2 Panel interview (in-person at eGain Sunnyvale office) Next step Email your resumé to **************** with the position title “Manager, Sales Engineering” in the email subject. This position may involve working on a government contract, requiring US citizenship or a Green Card held for 3 or more years. #J-18808-Ljbffr
    $126k-164k yearly est. 3d ago
  • Manager, Sales Engineering - Data Security - Central & Southeast U.S.

    Proofpoint 4.7company rating

    Chicago, IL jobs

    About Us: We are the leader in human‑centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best‑in‑class outcomes, Visionary in future‑focused problem‑solving, Exceptional in execution and impact. The Role and the Team Proofpoint is looking for Sales Engineering Manager (SEM) to lead a fast‑growing team of Sales Engineers focused on Data Security covering the Americas Central and Southeast regions. Our SEMs lead from the front, are customer‑facing, are hands‑on technical, and focused on enabling and empowering their teams to be successful. Candidates should have experience leading/mentoring Sales Engineering teams, prior experience as a sales engineer, and a track record of being involved in complex customer deals. We prefer a background in data security or risk & governance. You will coach, enable, and empower a team of experienced Specialist Sales Engineers Strengthen the team by setting shared goals, information sharing, and establishing mentoring relationships Ramp newer members of the team on rules of engagement, building a relationship with their Specialist Sales Reps, technical training, and showing them how to become self‑sufficient Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint Active part of escalations and resolving customer challenges Partner with Recruiting and HR to attract, hire and retain top talent to support our rapid growth Be customer‑facing! Frequently attend meetings with members of your team! Inspire Data Security SEs to become a better story engineer by leveraging past field experiences and lessons learned on angles (pain points, use cases), unique ways to win, and competitive scenarios Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy Act as a trusted advisor to higher level management on strategic opportunity reviews, emerging competitive threats, product direction and establishing sales objectives and strategies Participate in the ongoing technical training alongside your team Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C‑suite Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts Build relationships/partner with Sales Management and Sales Teams to acquire/grow accounts Build relationships/partner with Product and Marketing teams to help prioritize technical features and perfect go‑to‑market strategy Track and maintain accurate records of SE engagements and effectively communicate this to management Establish a regular cadence with SEs to provide feedback on opportunities, discuss areas of improvement (skill developments) in technical areas, and closely work with Sr. SE Leadership on a growth plan Responsible for completing periodic and yearly performance reviews Partner with other groups such as Professional Services and Customer Success to help us continue an outstanding customer experience and industry‑leading customer retention Become a student of our security and risk platform The role will require travel between 25‑75% within the region Job Requirements Minimum 2+ years of proven track record and experience in leading/mentoring/developing sales engineering teams and guiding them to success; ideally in the Data Security area Previous experience within a specialist/overlay sales structure Previous experience as a sales engineer, preferred 4‑6 years of experience You can thrive in a fast paced, high‑energy environment Good understanding of the Cybersecurity market landscape and competition, ideally in the Data Security area Strong, related technical background in cyber‑security such as Enterprise DLP, Data Security Posture Management and Insider Threat Management Solid sales acumen, and ability to partner with account teams to drive new customer sales as well as add‑on revenue Lead from the front style, and ability to roll up your sleeves and get technical Ability to work independently, adapt quickly and maintain a positive attitude Proven ability to command a room, lead complex technical and business conversations with C‑suite executives, as well as technical staff Bachelor's or advanced degree in relevant field, or equivalent experience CISSP or similar industry certification optional Travel required in this role Why Proofpoint? Competitive compensation Comprehensive benefits Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. Flexible work environment: Remote options, hybrid schedules, flexible hours, etc. Annual wellness and community outreach days Always recognition for your contributions Global collaboration and networking opportunities Our Culture Our culture is rooted in values that inspire belonging, empower purpose and drive success every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. Proofpoint is an equal opportunity employer We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability. Contact: accessibility@proofpoint.com | Apply: ********************************************* #J-18808-Ljbffr
    $113k-141k yearly est. 3d ago
  • Data Security Sales Engineering Manager - Central & SE US

    Proofpoint 4.7company rating

    Chicago, IL jobs

    A leading cybersecurity company in Chicago is seeking a Sales Engineering Manager to lead a dynamic team focused on Data Security. The ideal candidate will have a strong leadership background, with at least 2 years in a sales engineering leadership role and a deep understanding of the cybersecurity landscape. Responsibilities include coaching a team, collaborating with various departments, and regular customer engagement. The role requires travel and offers competitive compensation and flexible work options. #J-18808-Ljbffr
    $113k-141k yearly est. 3d ago

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