Post job

Service Manager jobs at Cabela's - 1742 jobs

  • Senior Manager of Customer Service & Airline Programs

    Line Up Aviation 3.3company rating

    New Hampshire, OH jobs

    The Senior Manager of Customer Service (SMCS) & Airline Program Management plays a crucial role in ensuring customer satisfaction with contracted or ad hoc services performed at one of our partner's production sites. The Senior Manager of Customer Service oversees a customer service team and provides direct customer service support to a select client base. The SMCS ensures contracted program inventory and service levels are maintained, oversees daily logistics management, invoicing, and customer communication. The Senior Manager of Customer Service & Airline Program Management is also responsible for supporting customer service regulatory requirements and working with relevant regulatory bodies as needed. Responsibilities Responsible for the management of the customer service team, including supervision, coaching and mentoring, training and development, and annual performance reviews. Supports the client service team and assigned client base to ensure daily pick-up and delivery schedules are maintained for airline program management accounts, ensuring minimum and maximum inventory levels are consistently met. Ensures production requirements for assigned clients are communicated daily to Production Site Leads. In conjunction with the Director, assigns new customers to specific customer service team members and ensures customer-specific requirements are fully established across our partner's departments. Oversees the customer service team's daily invoicing activities. Develops and maintains strong working relationships with assigned customers and key points of contact at major accounts. Resolves customer issues, escalations, and complaints, involving the Director as required. Supports the client service team and assigned client base by conducting formal analysis for the Sales Team on customer contract requirements and cost metrics, incorporating client feedback to identify improvement opportunities and recommend strategies to enhance the customer experience. Develops and recommends customer service policies and procedures and, once approved by management, ensures consistent implementation across all customer service team members and production sites. Attends and leads weekly meetings, team meetings, and customer-related meetings to drive compliance with customer needs. Works collaboratively with other functions such as Production, Accounting, and Sales to support the financial goals of our client. Acts as a liaison between management and the customer service team. Understands and follows all company standard practices and policies. Performs other duties as assigned. Requirements Minimum of 5+ years' experience in customer service or a related field. Bachelor's degree in business, communications, or a related field preferred. Proven managerial experience. A driven and self-motivated leader with a strong commitment to enhancing customer experience. Highly organised and detail-oriented, with the ability to multitask and manage personnel in remote locations. Comfortable working in fast-paced environments with deadlines and stringent performance requirements. Proficient in MS Office; ERP system experience preferred. Strong communication skills. Ability to work successfully and collaboratively with others. Benefits Our client offers a comprehensive and competitive benefits package, including medical, dental, and vision coverage, short- and long-term disability, life insurance, paid time off, tuition reimbursement, and retirement savings with company match-designed to support long-term financial stability and physical and emotional well-being. About Our Client Our client is a leading FAA-authorised aviation repair and overhaul service provider with multiple locations across North America. With a long-established presence in the aviation maintenance industry, our client is known for technical excellence, operational scale, and a strong commitment to quality and customer service. They offer competitive compensation, market-leading benefits, and a culture focused on continuous improvement and career progression within the aircraft maintenance sector.
    $39k-68k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Manager

    Line Up Aviation 3.3company rating

    New Hampshire, OH jobs

    Job Title: Customer Service Manager We are supporting a fast-paced aviation organisation experiencing rapid growth, and our client is seeking a highly motivated Customer Service Manager to join their team. This position will participate in a variety of customer service-focused projects with direct engagement across both internal and external stakeholders. As a Customer Service Manager, you will partner closely with Production, Shipping, Executive Management, and customers to achieve optimal customer satisfaction. This role is ideal for someone with a strong passion for customer service and an eagerness to grow, learn, and become part of a high-performing team. Responsibilities Reports production status and forecasts daily with production leadership and teams to ensure customer requirements are met. Collaborates with Operations and Purchasing to create, manage, and track customer-focused throughput plans to reduce turnaround times and support first-in-first-out (FIFO) service. Manages customer-side optimal stock-level maintenance and supports related strategic decision-making. Engages with leadership to prioritise critical initiatives, projects, and goals. Works collaboratively with the Sales team to ensure clear, consistent, and effective customer communication. Handles and resolves complex customer requests, issues, or escalations. Ensures customer invoicing is completed accurately and in a timely manner. Supports outside Sales with quotes and new business opportunities. Supports shipping and receiving activities as required. Performs other duties as assigned. What You'll Bring Minimum of 2+ years' experience in customer service or a related field. Bachelor's degree in Business, Communications, or a related discipline. A self-motivated, driven individual with a strong desire to enhance the customer experience for our client. Highly organised and detail-oriented, with the ability to manage multiple projects simultaneously, often to tight deadlines. Proficiency in MS Office; ERP system experience preferred. Strong communication skills. Proven team player with a collaborative mindset. Bonus (not required): Experience in aviation repair and overhaul environments. Benefits Our client offers a comprehensive benefits package including medical, dental, and vision coverage, short- and long-term disability, life insurance, paid time off, tuition reimbursement, and retirement savings with company match-designed to support long-term health and financial stability throughout an employee's career. Drug-Free Policy Our client operates a drug-free workplace. Candidates must be able to successfully pass pre-employment drug screening and background checks. About Our Client Our client is a rapidly growing, FAA-authorised aviation service provider with multiple locations across North America and the UK. With a long-standing history in the aviation maintenance industry, our client is recognised for its technical expertise, collaborative culture, and commitment to quality and customer service. They offer competitive compensation, market-leading benefits, and strong opportunities for career advancement within the aircraft maintenance sector.
    $31k-41k yearly est. 2d ago
  • Back-End Operations Manager

    Worthington Products Inc. 3.8company rating

    East Canton, OH jobs

    Warehouse, Inventory & Fulfillment Operations Our Back-End Operations Manager goes beyond traditional warehouse management. Please make sure you read the following details carefully before making any applications. You are reponsible for ensuring that what we ship is corect, what we promise is honored, and what we record in our systems reflects reality. This hands on role includes shipping, receiving, inventory, assembly, and property upkeep. You'll work alongside a tight-knit team, not behind a desk. xevrcyc This role is ideal for someone who takes pride in clean, efficient workspaces... someone who can lead, organize, and still isn't above sweeping the floor when needed.
    $58k-101k yearly est. 1d ago
  • District Manager

    Family Dollar 4.4company rating

    Marysville, OH jobs

    We are seeking a District Manager to lead a minimum of 15 store teams within the assigned territory. The ideal candidate will deliver exceptional operational leadership, drive strong business performance, and cultivate a high-performing, customer-focused culture. Key Responsibilities: • Drive overall district performance while ensuring excellent customer service and a safe, compliant work environment • Oversee execution of merchandising, daily operations, and expense control initiatives • Lead, coach, and mentor Store Managers to achieve and exceed business objectives • Build a collaborative, inclusive culture that encourages teamwork and open communication • Source, recruit, hire, and develop Store Managers to strengthen district talent • Drive sales, profitability, and expense management to meet both short- and long-term company goals • Ensure operational consistency by implementing established processes and programs • Promote safety and compliance through regular audits and ongoing accountability • Manage operational budgets and optimize store performance across the district • Maintain a professional, respectful environment for customers, associates, and leaders • Champion a customer-first mindset, setting high and consistent service standards • Travel up to 50 percent of the time, with occasional overnight stays to support store operations Skills and Experience: • High school diploma or GED required; bachelor's degree preferred • Valid driver's license required • Minimum of 5 years of retail experience, including at least 2 years of multi-store leadership • Strong leadership, coaching, and team-building capabilities • Ability to analyze data, communicate effectively, and drive results • Strong business acumen and communication skills • Knowledge of human resources practices and asset protection principles • Excellent customer service, decision-making, and problem-solving abilities • Strong process management skills • Proficiency in Microsoft Office • Ability to routinely lift up to 55 lbs., including from floor level to above shoulder height • Ability to perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Perks and Benefits: We offer a comprehensive range of rewards to support your health, financial security, and overall well-being. Benefits include: • Medical, dental, pharmacy, and vision coverage • Employee Assistance Program • Retirement plans • Educational assistance • Additional benefits to support you and your family Family Dollar is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification does not represent an exhaustive list of job duties or requirements. Responsibilities may be amended at any time based on business needs. Employment at Family Dollar is at-will, meaning either the employee or the company may terminate employment at any time. Full time Marysville, Ohio FLDOH Family Dollar From: 77000 To: 95000 We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.
    $49k-106k yearly est. 2d ago
  • Store Manager

    Staples, Inc. 4.4company rating

    Columbus, OH jobs

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #LI-ST1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
    $31k-43k yearly est. Auto-Apply 4d ago
  • District Manager

    Citi Trends 4.7company rating

    Columbus, OH jobs

    The District Manager is responsible for the leadership and direction of assigned stores within a district, focusing on operational procedures, merchandise presentation, and execution of all corporate initiatives. The District Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization. DUTIES/RESPONSIBILITIES: Ensures district compliance with all company policies, directives, and operational standards. Visit all stores within each district on a planned schedule, providing constructive guidance and reviewing operational performance. Monitors store sales and payroll performance of all stores and initiates action plans to achieve company goals. Review P&L statements monthly with each Store Manager to ensure all controllable expenses are within company guidelines. Ensures compliance with company cleanliness standards and general store appearance. Coordinates action plans with each Store Manager to execute shrinkage reduction programs in their stores. Monitors the results of store cycle inventories and store audits to ensure corrections of any deficiencies. Ensures all loss prevention communications are followed to maintain awareness of shoplifting issues and internal theft. Maintains compliance with all safety rules and regulations. Ensures timely execution of company procedures for new hires, promotions, and all other status changes through routine communication with each Store Manager. Monitors all training programs for new Store Managers. Approve all required status changes and ensure consistent salary administration within the district. Ensures strict compliance with all Federal, State, and Local laws and accurate recordkeeping of store personnel files. Communicate with buying staff on any merchandise needs, new items, and stock levels. Ensures timely execution of all merchandise presentation guidelines. Monitors the prompt and accurate completion of markdowns, price changes, and store promotions. Communicates new store location possibilities and availability of new site locations for existing stores. Reports any significant changes within the district concerning vacancies, competition, or any other real estate issues. Performs other duties as may be assigned. REQUIRED SKILLS/ABILITIES: Ability to read and understand documents such as general correspondence, cash reports, markdown reports, register tapes, department reports, and office procedures/memos. Ability to communicate effectively with vendors and fellow associates. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position requires up to 50% travel. EDUCATION/EXPERIENCE: Bachelor's degree in Business Administration or related field, or 5 years of experience and/or training in the related field; or equivalent combination of education and experience. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly. The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception. The employee must be able to work effectively in a fast-paced environment. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. is prohibited.
    $56k-85k yearly est. 3d ago
  • Store Manager | Columbus, OH

    David Yurman 4.6company rating

    Columbus, OH jobs

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Columbus Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $29k-38k yearly est. 3d ago
  • Store Manager in Training

    O'Reilly Auto Parts 4.3company rating

    Hilliard, OH jobs

    Assist store manager in areas of sales, appearance, and overall operations of store. Objective is to receive hands on training preparing manager in training for a management position in another store or future location. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Supervise the professional and retail operations of store and team members involved. A. Professional - All delivery and installer service specialists B. Retail - All parts and merchandising specialists Responsible for supervising work performed by all team members assigned to store/HUB store. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Communicate all information contained in Team Weekly and monthly store managers' meetings to all team members. Train new team members assigned to him or her. Handle team member performance evaluations and recommend pay increases for these individuals. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas. Monitoring/reinforcement of safety expectations. Make sales calls with/without store manager. May be assigned a schedule for making weekly customer calls. Support store manager in area of store operations as assigned. Responsible for the maintenance of delivery fleet and maintain records for each vehicle. Ensure staff is keeping store/HUB store neat, clean and organized at all times Electronic scheduling, clocking, and payroll. Learn to utilize the electronic scheduling and timekeeping system and the payroll entry functions. Learn to manage key components of gross profit. Monitor professional customer returns for core and warranty abuse. Review competitive price matches and price overrides for proper use. Review individual team member productivity and KPI dashboard daily. Review monthly P&L statement with store manager and discuss areas of opportunity. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: High School Diploma Excellent interpersonal and leadership skills Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program Ability to read and match numerical/alpha characters quickly and accurately Knowledge of automotive parts, equipment and systems Desired: O'Reilly store and/or distribution center experience Completed O'Reilly management training program Advanced computer skills ASE Certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option , and provide your requested accommodation, and position details.
    $32k-42k yearly est. 3d ago
  • Location General Manager

    Carmax 4.4company rating

    Cincinnati, OH jobs

    The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture. This position will require flexibility to relocate after approximately 6 to 9 months of training. ESSENTIAL DUTIES AND RESPONSIBILITIES: Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business Displays financial responsibility through P&L management Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience Interviews, hires, trains and promotes associates to support store operations and company growth Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team Champions and implements both company and store initiatives for consistent execution and continuous improvement Manages daily store operations by interpreting, communicating and executing policies and procedures Resolves customer and associate issues Facilitates and participates in meetings and conference calls Qualifications: Multi-task in a high energy, fast-paced work environment Speak, listen, and write effectively in dealings with customers and associates across departments Read, interpret, and transcribe data in order to maintain accurate records Make independent judgments regarding critical business decisions Identify business opportunities and suggest improvements Education and/or Experience: 5+ years management experience, retail management experience preferred Completion of CarMax provided training Bachelor's Degree a plus Intermediate PC skills Work Environment: Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions Rotating schedule with shifts that will include nights, weekends, holidays, 12 hour days Occasional travel for meetings, training, and special assignments Flexibility to work at multiple locations or relocate Wear CarMax clothing (acquired through the company) at all times while working in the store About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
    $30k-39k yearly est. 5d ago
  • Assistant Store Manager

    Hibbett 4.7company rating

    Mount Vernon, OH jobs

    We're looking for a driven Assistant Manager who's ready to step into a leadership role, support store operations, and deliver an outstanding customer experience. If you thrive in a fast-paced retail environment and love developing people while driving results, this could be the role for you. What You'll Do Partner with the Store Manager to drive daily operations, sales, and merchandising Lead the store in the Store Manager's absence Coach, train, and support a high-performing retail team Deliver exceptional customer service during every interaction Support scheduling, inventory, and operational standards Help protect company assets and ensure operational accuracy What We're Looking For 1-3 years of retail or customer-facing experience (footwear/athletic retail a plus) Strong communication and leadership skills Ability to multitask and stay organized in a high-energy environment Team-first mindset with a passion for customer service and selling Self-starter who takes initiative and leads by example Why Join Us Hands-on leadership experience Clear growth path into Store Manager roles Team-driven culture with ongoing training Opportunity to make a real impact at the store level Hibbett's Privacy Policy Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett's Privacy Policy to understand how the information you provide will be utilized and safeguarded. By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.
    $33k-39k yearly est. 4d ago
  • Global Service Manager

    Pernod Ricard 4.8company rating

    Paris, TX jobs

    Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will be required to work on leading Service Management Platforms like ServiceNow. For reporting and analytics, you will be required to work with ServiceNow reporting capabilities and with PowerBI and other reporting tools/ platforms. Other related products like Jira Service Management, Confluence etc. will also be helpful to execute day-to-day responsibilities. More precisely, you will: * The Service Manager ensures the business gets maximum benefits and value from its IT services and product through the implementation of pragmatic and effective IT service management. * Contribute to a global IT service management practice that allows IT teams to deliver services more effectively; by providing solutions, processes, governance, and expert consulting in IT Service Management across the organization. * You are sensible to customer satisfaction and service level in a fast moving environment; and prone to new ways of working. * This role is essential for improving end to end service and process effectiveness in support of business objectives. You must simplify the process and tool landscape, improve policy compliance, and ensure best in class implementation and execution of all service management processes. * You are familiar with problem solving techniques and continuous improvement methodology will be required * You are familiar with broader set of technologies and basic Cybersecurity topics will be helpful to understand the eco-system of Tech solutions/ capabilities and their purpose/ impacts If you recognize yourself in the following description, don't wait and apply! * You have a bachelor's degree in business, technology, management, or a related field; * You have 7+ years of experience in service management, preferably in a global or multinational company * Certifications like ITIL 4 Foundation are preferable but at the minimum, working knowledge of ITIL processes is required * You have working knowledge of Service Now platform is preferable but at the minimum, experience with other large ITSM products is required * You have a strong understanding of customer service principles and best practices * Proficiency in project management and data analysis tools * Familiarity or prior working experience in Agile Ways of working. * You are fluent in English Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2025-07-01 Target End Date:
    $63k-101k yearly est. Auto-Apply 11d ago
  • Global Tech - Service Management Lead

    Pernod Ricard 4.8company rating

    Paris, TX jobs

    Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry. Ready to make a Tech impact? Pernod Ricard is looking for a Global Service Management Lead to define, implement and govern world-class ITIL-based service management processes, ensuring excellent delivery and continuous improvement across global Tech services. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will: * Lead the implementation, evolution, and governance of ITIL-aligned processes (incident, request, change, problem, service catalog, etc.) across Pernod Ricard's global Tech ecosystem. * Oversee the performance of service management rituals and tools (e.g., ServiceNow, Power BI, JIRA), ensuring data-driven insights and continuous service improvement. * Act as a key escalation point for major incidents and service disruptions, leading global crisis cells and driving swift resolution and communication. * Guide the effective integration of service management with agile product teams, aligning ITSM processes with product delivery models. * Lead a team of Service Managers and Coordinators, ensuring capability development and high-quality service governance across internal and external partners. If you recognize yourself in the description below, don't wait to apply! * You bring deep expertise in IT Service Management, with strong working knowledge of ITIL (certification preferred) and experience in managing enterprise-level ITSM processes. * You are familiar with service management platforms like ServiceNow, reporting tools like Power BI, and complementary tools (JIRA, Confluence…). * You have experience managing global teams and working with external service providers in a complex, federated IT environment. * You possess strong communication and stakeholder management skills, especially when interfacing with senior Tech leadership and business units. * You are comfortable working in a fast-paced environment, with a continuous improvement mindset and a proactive approach to risk and incident management. * Experience in SAP landscapes, cybersecurity, and agile/product operating models is a plus. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-04-01 Target End Date:
    $65k-101k yearly est. Auto-Apply 11d ago
  • District Manager

    Tapestry, Inc. 4.7company rating

    Columbus, OH jobs

    Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Primary Purpose: The District Leader leads and drives all aspects of the Retail business for the district including customer service, clienteling, sales, team development and operations. This person will cover 14 Kate Spade stores in a combination of Outlet and Specialty locations. In addition, the District Leader will ensure the modern luxury store experience is consistent in the locations within the district and partner with our buying team to provide insights on our customers and competition in the market. The District Leader is accountable to ensure the standards and values of the Kate Spade brand are implemented with the highest level of quality and excellence. Through inspiring presence and ability to motivate teams at all levels, the District Manager will play a significant leadership role. The District Leader will need to reside in Ohio. The successful individual will leverage their proficiency in Retail Management to… * CUSTOMER ENGAGEMENT * Create and reinforce a proactive selling culture that focuses on building long-term relationships through clienteling and customer shopping experience * Foster an environment where service and selling are top priorities through training, coaching, role-modeling and personal customer involvement * LEADERSHIP EFFECTIVENESS * Develop the team to deliver outstanding customer experiences across the district * Manage with integrity, honesty, fairness, and knowledge, promoting the culture, values, and vision of Kate Spade * Plan, identify, communicate, and delegate key responsibilities and practices to Coach Store Leaders to ensure smooth flow of operations * Review store environments and key business indicators with Regional Manager to identify successes, problems, concerns, and opportunities for improvement, and provide coaching to District and Store Managers to take action and achieve goals * Create retention and succession plan strategy for the district * Act as a brand ambassador; actively promote the Kate Spade Brand in the market place * STRATEGIC FOCUS * Communicate vision, strategy and clear directions to team * Create innovative strategies to achieve both short and long-term goals * Work with Regional Director and cross-functional partners to establish objectives that support the vision * Make decisions that are aligned with Company priorities and values, welcome partnerships and always act in the best interest of the Company, its employees and its customers * BRAND AND FASHION AWARENESS * Stay current with market competition, industry, fashion trends and customer shopping behaviors * Understand and communicate how Kate Spade products fit into current fashion trends * Keep up to date on Kate Spade's advertising, editorial, PR and other external resources (social media, blogs, magazines, etc.) * Ensure Kate Spade Employees are perceived as fashion advisors to both associates and customers by communicating fashion awareness and trends in the marketplace * BUSINESS DEVELOPMENT * Develop and execute strategies to grow the business (e.g. sales, clienteling, customer engagement, talent acquisition, retention, etc.) * Demonstrate a strong understanding of business acumen and analytical skills; strategically forecast, plan and budget to the needs of the business * Work closely with District and Store Leaders in managing to the budget while identifying and maximizing sales opportunities * Collaborate with business partners (Visual, Merchandising, Planning, HR, LP, Finance, Store Operations, etc.) to ensure strategies are aligned with overall business objectives * In partnership with the Buying team, provide input on the customer and competitor trends. Provide input on the assortment & planning strategy to adapt to the specific customers profiles. * In partnership with the Marketing teams, provide insight on customer's mindset, competitor activities and defines district level needs. Provide input on how to make North America strategy locally relevant and provides input on Kate Spade's brand position in market. * In partnership with Store Environment, provide input on Visual Merchandise and design needs based on door level specific customer flows and shopping behaviors. Share local competition best practices. The accomplished individual will possess… * 10+ years management experience in a similar multi-unit retail environment; a combination of education and experience will be considered * 30% travel with this role * Proven ability to create strategies and deliver results * The ability to effectively communicate and collaborate with Kate Spade Senior Leadership * Pro-active problem solver - ability to assess an issue and develop action steps for resolution * The ability to think broadly, consider all perspectives on issues, and reach logical conclusions that best serve Kate Spade as a whole * Track record of attracting exceptional Talent to an organization Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Kate Spade at ****************** #LI-CM1; #LI-FIELD Work Setup: HYBRID BASE PAY RANGE $142,000.00 TO $145,000.00 Annually General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 122227
    $142k-145k yearly 60d+ ago
  • District Manager, Beyond Yoga

    Levi Strauss 4.3company rating

    Remote

    Headquartered in Los Angeles, Beyond Yoga is a premium active lifestyle brand, female-founded, LA born and bred. Founded in 2005 and grounded in the value of body positivity, Beyond Yoga creates clothing from luxuriously soft, easy to care for fabrics in styles that serve a broad range of workouts and activities. The brand has over 1,218 wholesale accounts across U.S. and international markets and continues to strengthen its market presence through an expanding brick-and-mortar footprint nationwide. Its strong fan base is fueled by enthusiasts of its signature Spacedye fabric and lifestyle essentials including outerwear, lifestyle pants, fleece and beyond. Beyond Yoga seeks to inspire growth in mind, body and in connection with community. In September 2021, we joined Levi Strauss & Co., one of the world's largest brand-name apparel companies and a global leader in jeanswear. Beyond Yoga benefits from our relationship with LS&Co.'s global capabilities. For more information, go to beyondyoga.com. About the Job The District Manager is a strategic leader responsible for driving profitable growth across a portfolio of stores. You will lead Store Managers to deliver exceptional hospitality, build brand presence within their communities, execute operational excellence, and elevate merchandising standards-all while fostering talent development and succession planning. This role demands accountability, a passion for results, and the ability to inspire consistent, high performance across all locations. Business Performance Monitor results and follow up consistently to ensure all goals are achieved. Analyze sales, KPIs, and product performance to identify opportunities and implement growth strategies. Ensure compliance with company policies, company direction, and operational standards. Leadership & Coaching Inspire and lead Store Managers to deliver operational excellence and outstanding customer experiences to achieve sales, profitability, and brand goals. Set clear expectations, hold teams accountable, and coach behaviors that drive engagement and results. Partner with HR, Merchandising, Marketing, Planning, Operations and other partners to execute initiatives and deliver a seamless brand experience. Talent Development Recruit, hire, develop, and retain a high-performing team to achieve sales, profitability, and brand goals. Identify and develop high-potential talent within the district, while building leadership capabilities and capacity at all levels. Build succession plans and create career growth opportunities. Problem-Solving & Agility Conduct effective store visits to diagnose root causes and implement solutions. Navigate challenges with creativity and determination; adapt quickly to changing business needs and market conditions. Plan for contingencies to maintain business continuity. Community Engagement & Brand Building Build strong relationships within local communities to enhance brand visibility and loyalty. Host regular in-store events to drive traffic and create memorable experiences, partnering with fitness studios, country clubs, and other qualified partners. Develop strategies to attract new customers and foster repeat traffic through community-driven initiatives. Visual Merchandising Leadership Drive consistent, impactful visual execution across stores. Build team merchandising capabilities to optimize presentation and sell-through. Leverage competitive insights to shape strategy and ensure teams maximize inventory ownership for an exceptional customer experience. About You • Bachelor's degree (10+ years of combined college education and work experience may be substituted for a degree) • Minimum 7 years of retail experience • Minimum 2 years of multi-store management experience • Travel % : 80% (in store) 10%-20% (in office) Additional Qualifications • Proven leadership and staff development abilities • Excellent written and verbal communication skills • Strong business acumen within multi-unit retail environment • Excellent time and project management skills Location: New York, Boston, or Chicago based The expected starting salary range for this role is (($130,400 to $163,000)) per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs. Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here. LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success. ((#LI-hybrid or onsite)) EOE M/F/Disability/VetsLOCATIONRemote - USAFULL TIME/PART TIMEFull time FILL DATE This position is expected to be filled by 02/24/2026.Current LS&Co Employees, apply via your Workday account.
    $130.4k-163k yearly Auto-Apply 51d ago
  • Utility Service Supervisor

    Stella Contracting 4.8company rating

    Atlanta, GA jobs

    The Utility Service Supervisor is in charge of running daily utility service operations in a remote setting. They make sure that customer service is top-notch, that all rules are followed, and that the business runs smoothly. This person is in charge of service reps, plans service activities, and helps answer customer questions about utility accounts, billing, service connections, and outages. The Utility Service Supervisor works closely with other departments in the company to keep service standards high and meet the company's performance goals. Main Duties: Oversee and help utility service representatives work from a distance Keep an eye on customer satisfaction, quality standards, and service performance metrics. Make sure that utility rules, tariffs, and company policies are followed. Oversee the scheduling, workload distribution, and performance management of assigned staff Deal with complicated service questions and customer service problems that have gotten worse. Work with the billing, field operations, and technical teams to fix service issues. Help with communications during outages, updates on service restoration, and customer notifications Make and go over reports about staffing, compliance, and service performance. Take part in training, coaching, and other professional development activities Help with efforts to improve processes and services What You Need to Have: A bachelor's degree in business administration, public administration, utility management, or a related field (or the same amount of work experience) At least five years of experience in utility services, customer service, or service supervision Experience leading a team or being a supervisor before A lot of knowledge about how utility companies work, how they bill customers, and how they treat customers. Great at talking to people, leading them, and solving problems Ability to lead remote teams well Good at using Microsoft Office, customer information systems (CIS), and CRM platforms A safe remote workspace and fast, reliable internet Preferred Qualifications: Experience working with utilities like electric, gas, water, or telecommunications Knowing the rules of the public utility commission (PUC) Experience helping with outage management or emergency response operations Certification in project management or supervision Annual Salary: Salary Range: $80,000 to $115,000 per year, depending on experience, qualifications, and where you live. Package of Benefits: Full coverage for medical, dental, and vision care 401(k) retirement plan with a match from the company Paid time off (PTO) includes vacation days, sick days, and paid holidays. Working from home full-time in the United States Opportunities for training and developing leaders Life insurance and coverage for short- and long-term disabilities Programs for employee health and well-being
    $30k-42k yearly est. 11d ago
  • RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)

    Micro Center Inc. 4.7company rating

    Cleveland, OH jobs

    Job Description MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results oriented g RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR). It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video MAJOR RESPONSIBILITIES - RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR): Ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the department Participate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met Oversee the execution of ad set and visual merchandising standards within the department Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices Ensure that all store office functions (including cash handling, store deposit paperwork, etc.) are being completed accurately and in a timely manner Participate in open and close procedures Serve as floor leader or manager-in-charge during absence of store managers Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory Partner with senior management and/or Regional HR Manager when needed to ensure human resource issues are handled in accordance with guidelines Perform other duties and tasks as assigned EDUCATION & EXPERIENCE: High school diploma or equivalent required with proficiency in Microsoft Office Experience in retail operations, cash handling, loss prevention, inventory control and merchandising Two or more years of experience in a big-box retail environment with direct accountability for achieving customer service targets, preferably in a lead or supervisory role Professional appearance and demeanor with the ability to handle multiple customers and priorities at once Ability to execute corporate initiatives and drive world-class customer experiences Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Flexible Scheduled & Excellent Pay Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $22k-30k yearly est. 4d ago
  • Full-Time Assistant Store Manager

    Aldi 4.3company rating

    Aurora, OH jobs

    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $25.50 per hour Wage Increase: Year 2 - $26.50 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader's absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred ALDI offers competitive wages and benefits, to all employees including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, full-time employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance *Full-time employees average 30 or more hours per week within an annual lookback period **Benefits offered to full-time and part-time employees may vary by state Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $25.5-26.5 hourly 6d ago
  • Full-Time Assistant Store Manager

    Aldi 4.3company rating

    Solon, OH jobs

    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $25.50 per hour Wage Increase: Year 2 - $26.50 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation • Assists the direct leader with developing and implementing action plans to improve operating results • Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results • Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance • Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees • Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position • Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued • Participates in the interviewing process for store personnel • Communicates information including weekly information, major team milestones, developments, and concerns • Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses • Ensures an appropriate resolution of operational customer concerns in their direct leader's absence • Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order • Maintains store cleanliness standards and proper store signage at all times • Assists the direct leader with maintaining proper stock levels through appropriate product ordering • Merchandises product neatly to maximize sales • Ensures the quality and freshness of products for sale and accuracy of product signage • Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees • Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary • Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business • Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data • Other duties as assigned Physical Demands: • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store • Must be able to perform duties with or without reasonable accommodations Job Qualifications: • You must be 18 years of age or older to be employed for this role at ALDI • Ability to work both independently and within a team environment • Ability to provide and lead others to provide prompt and courteous customer service • Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports • Ability to interpret and apply company policies and procedures • Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments • Ability to evaluate and drive performance of self and others • Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses • Ability to operate a cash register efficiently and accurately • Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards • Excellent verbal and written communication skills • Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail • Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: • High School Diploma or equivalent preferred • A minimum of 3 years of progressive experience in a retail environment • A combination of education and experience providing equivalent knowledge • Prior management experience preferred ALDI offers competitive wages and benefits, to all employees including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, full-time employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance *Full-time employees average 30 or more hours per week within an annual lookback period **Benefits offered to full-time and part-time employees may vary by state Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $25.5-26.5 hourly 6d ago
  • District Manager

    Victra 4.0company rating

    Hartville, OH jobs

    Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a rapidly changing environment. If you understand that leading, training, and recruiting for your store locations will help to continually increase profits, we are looking for you! Victra is the largest Verizon premium retailer in the United States. As a District Manager for Victra, you will lead approximately 10-15 individual store locations while supervising your sales team and providing mentorship and direction when needed. Compensation Base Pay: $62,339.00 - $72,339.00 Pay rates include base pay in the above range, with the opportunity to earn a monthly District Manager bonus. The average #all-in pay is $92863 per year for this role. What you'll be doing... Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that will build sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening skills and solid decision-making skills. The ability to work well in a team environment and having a deep understanding of the competitive landscape is what your team will seek to drive your stores to success. You will also: * Focus on the continuous recruitment, promotion, retention, and termination of store employees while monitoring and manage district wide staffing levels. * Actively manage, train, coach, and supervise your Store Managers. * Work collaboratively with your Regional Sales Director on the status, progress, and needs of their district. * Ensure that location sales teams are always following policies and procedures of Victra. * Provide and model extraordinary services to ensure customer satisfaction. * Plan, identify, communicate, and delegate key responsibilities and practices to the store to ensure a smooth flow of operations within the district. * Analyze district sales results and trends to achieve increases and maximize sales. * Ensure each location maintains a high standard of merchandising, proper displays, and appearance. * Responsible for inventory shrinkage and security of district locations. * Collaborate with Store Managers on building excellent sales teams through identification of successful sales skills and behaviors. * Direct and coordinate the activities of the store sales staff to accomplish sales, productivity, and profit goals. * Clearly communicate objectives and priorities to Store Managers * Regularly visit all stores in your district to inspire, train, and motivate employees. * Personally audit each location under their control a minimum of one time per month * Evaluate training effectiveness and provide performance feedback. * Monitor and distribute inventory throughout your region. * Facilitate the implementation of new policies and procedures throughout your district * Communicate marketing and other operational needs to appropriate corporate departments. * Schedule and monitor employee time to ensure that company goals are appropriately met. * Other duties as assigned. Here's what we can offer you in exchange for your world-class work: * Paid Training * Premium Health, Dental, and Vision Insurance * Paid Maternity Leave * 401K Match * Tuition Reimbursement * 50% off Verizon Service * VNation Disaster Relief * Referral Bonus * Frequent Contests * Career Advancement Opportunities A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. What we're looking for... * High school diploma or GED * High School diploma, College degree preferred * 5-7 years of experience in Retail sales environment * 4 years in a leadership/supervisory role * At least 18 years of age * Legally authorized to work in the United States Physical Requirements * Ability to lift up to 10 pounds. * Ability to bend, squat and stretch for purposes of inventory and stocking. * Requirement to stand for long periods of time in order to provide the best customer service. (Unless accommodations are required/requested for an employee under the ADA) Travel Requirements * 75% travel Training Requirements All new hires are required to attend and successfully complete a four day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. After you apply… You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you're selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.
    $62.3k-72.3k yearly 28d ago
  • RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)

    Micro Center 4.7company rating

    Mayfield Heights, OH jobs

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results oriented g RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR). It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! Click here to see our job video MAJOR RESPONSIBILITIES - RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR): * Ensure that operational policies and procedures are being properly carried out at the store level and customer satisfaction standards are being met within the department * Participate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management * Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met * Oversee the execution of ad set and visual merchandising standards within the department * Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices * Ensure that all store office functions (including cash handling, store deposit paperwork, etc.) are being completed accurately and in a timely manner * Participate in open and close procedures * Serve as floor leader or manager-in-charge during absence of store managers * Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory * Partner with senior management and/or Regional HR Manager when needed to ensure human resource issues are handled in accordance with guidelines * Perform other duties and tasks as assigned EDUCATION & EXPERIENCE: * High school diploma or equivalent required with proficiency in Microsoft Office * Experience in retail operations, cash handling, loss prevention, inventory control and merchandising * Two or more years of experience in a big-box retail environment with direct accountability for achieving customer service targets, preferably in a lead or supervisory role * Professional appearance and demeanor with the ability to handle multiple customers and priorities at once * Ability to execute corporate initiatives and drive world-class customer experiences * Physical requirements: lift up to 50 lbs., stand for prolonged periods of time * Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: * Flexible Scheduled & Excellent Pay * Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * 401K Plan with Company Match * Esteemed Vendor & Company Job Training * Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $22k-30k yearly est. 4d ago

Learn more about Cabela's jobs

View all jobs