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Central Reservations Agent
Oahu 3.1
Remote cabin agent job
Department: CRO
Reports to: CRO Supervisor
Status: Non-Exempt
I. Job Purpose/Objective:
Up to $18.50/ Hr
This position is the primary voice and initial experience for all customer and/or agent reservations. CRO Agents communicate verbally and in writing with all customers, vendors and other Roberts Hawaii departments. CRO Agents primarily answer incoming calls, check and process orders received via departmental email, fax and website portal. Reservation requests are handled with excellent customer service and must therefore be handled in a timely manner, with attention to detail accuracy and follow through.
II. Essential Job Functions:
Book reservations for all Roberts Hawaii products and services in all four (4) major islands (subject to change)
Understand and adhere to all company and department policies, procedures, and codes of conduct
Answer incoming calls while providing excellent customer service in order to reconfirm reservation information with customer via phone and Fare Harbor system; process payments, and answer inquiries
Communicate both verbally and in writing in order to create accurate reports and deliver presentations
Troubleshoot and resolve customer issues in absence of a Supervisor or Manager
Escalate reservation and operational challenges and issues to Lead, Supervisor, Manager and/or Director for resolution
Attend training for customer service, systems, new products and services and other areas as needed
Share feedback and assist with process improvement and documentation for CRO Agent tasks
Complete daily tasks as assigned, including but not limited to:
Complete OS Ticket assignments
Check email frequently for product and operational updates
Check and process orders or requests received via departmental email, fax and website portal via Fare Harbor
Forward special email requests to Groups department, Supervisor, Manager or Director as circumstance dictates
Compile and send manifests to the appropriate parties and departments to be notified
Download and process reservations from Expedia, AVIP, and other agencies
Provide counts throughout the day to relevant Roberts Hawaii department counterparts
Purchase airline tickets, confirm with customer, and complete the reservation process for One-Day tours
Assist with projects and perform other duties as assigned or requested
III. Essential Skills (Minimum qualifications individual must possess when entering position) - i.e. skillsets, education, certifications, etc.:
High School Diploma or equivalent
Knowledge of Roberts Hawaii products and statewide island familiarity
Prior customer service and administrative experience preferred
Ability to work a flexible schedule including nights and weekends
Able to type a minimum of 40 wpm accurately
Computer literate and proficient with Outlook, Internet, Word, and Excel
Familiarity with working basic office equipment and machines, including but not limited to, faxes and multi-line phone system
Ability to learn quickly and organize information for professional use and reference
Ability to calculate basic math functions such as addition, subtraction, and multiplication
Ability to read, write and communicate clearly and effectively
Ability to multi-task and prioritize according to an ever changing work load and business demands
Ability to work in a fast-paced environment
Meet commitments, work independently, accept accountability, handle change, set personal standards, stay focused under pressure, meet attendance/punctuality requirements
Good listening skills with ability to build strong relationships
Flexible and open-minded in order to negotiate effectively, solicit performance feedback and productively handle constructive criticism
Keep information organized and accessible, maintain clean/functional work space, work systematically/efficiently, manage time well
Promote mutual respect, keep workplace clean and safe, support safety programs
IV. Working Conditions/Job Environment:
Air Conditioned office
Desk and chair
General office equipment and supplies
Sedentary work: Must be able to sit for extended periods of time
Exposure to potential eye and muscle strain due to constant use of computer
Some remote work may be necessary
The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
EOE/M/F/Vet/Disabilities
$18.5 hourly 60d+ ago
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BCT Reservationist- Full Time
Inktel Careers 4.1
Remote cabin agent job
If you are passionate about helping people, prefer evening shifts, are BILINGUAL and love working from home, this may be the perfect opportunity for you!
Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
Proven track record of ALL of the following STRIVE values:
[S]ervice
[T]enacity
[R]esponsibility
[I]ntegrity
[V]ersatility
[E]ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customer service/troubleshooting experience preferred
BILINGUAL (English & can SPEAK SPANISH)
Responsibilities:
Communicate with customers in a proactive and professional manner.
Respond to questions and provide information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Maintain required product knowledge to deliver best in class service.
Details:
Start Date: September 15, 2025
Training Schedule: Monday through Friday 9am-5pm EST for the first 4 weeks
Production Schedules available:
Regular Shift - 5 days a week (includes 1 weekend day (40 hrs a week)
Pay: $15.87/hr
Must be Bilingual (English & Speak Spanish)
$15.9 hourly 60d+ ago
Remote Travel Reservations Agent
Fabventure Travel
Remote cabin agent job
Remote - Work from anywhere
U.S. applicants only
----
Are you a passionate traveler with an exceptional knack for organizing unforgettable journeys? Do you love assisting others in fulfilling their travel dreams while providing top-notch customer service? If so, we have an exciting opportunity for you!
We are a leading travel agency specializing in curating extraordinary travel experiences for our clients. With a strong commitment to delivering personalized and memorable adventures, we cater to a diverse clientele seeking the perfect getaway, whether it's a relaxing beach vacation, an adventurous trek, or an immersive cultural expedition.
Job Description:
As a Remote Travel Agent, you will play a pivotal role in crafting dream vacations and seamless travel arrangements for our valued customers. Operating from the comfort of your own home, you'll connect with clients from around the world, understanding their unique preferences and tailoring travel itineraries to suit their desires.
Responsibilities:
Consult with clients via phone, email, and other communication channels to understand their travel needs, preferences, and budget constraints.
Design personalized travel packages that cater to the specific interests and desires of each client.
Provide expert advice on destination options, travel routes, accommodations, activities, and travel insurance to ensure a hassle-free and enjoyable experience.
Handle booking arrangements for flights, hotels, rental cars, tours, and other travel-related services, while efficiently managing reservations.
Stay up-to-date with the latest travel trends, regulations, and industry developments to offer the most relevant and timely information to clients.
Deliver exceptional customer service by promptly addressing inquiries, concerns, and adjustments to travel plans.
Collaborate with travel partners, including airlines, hotels, tour operators, and local agencies, to negotiate the best rates and perks for clients.
Handle payment processing and documentation, ensuring accuracy and confidentiality.
Maintain comprehensive records of client interactions, reservations, and travel details.
Requirements:
Proven work experience as a Travel Agent or in a related customer service role is helpful.
Familiar knowledge of popular travel destinations, travel trends, and industry practices.
Excellent communication skills, both written and verbal, with a strong command of the English language. Additional languages are a plus.
Outstanding interpersonal skills, with a friendly and approachable demeanor.
Proficiency in using computer systems, travel booking platforms, and CRM software.
Strong organizational and multitasking abilities to handle multiple client requests simultaneously.
High degree of reliability, self-discipline, and motivation to excel in a remote work environment and with minimum supervision
Flexibility to work in different time zones based on client needs.
A passion for travel and an eagerness to create memorable experiences for clients.
Relevant certifications or training in the travel industry are a plus.
Must be 18 years or older
Must reside in the U.S.
Benefits:
Fully remote, work from anywhere
Make your own schedule
Unlimited income potential
Travel opportunities, discounts and perks
Extensive training for personal development and certifications
Amazing company support and culture
Super business opportunity
Self paced training
$23k-29k yearly est. 60d+ ago
Cabin Cleaner
Envoy Air 4.0
Cabin agent job in Columbus, OH
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay Rate: $17.00 / HR
Responsibilities
How will you make an impact?
Responsibilities
Prepare the interior of the aircraft for departure by ensuring that all areas including the seats, seatback pockets, floor, tray tables, overhead bins, cockpit, galley, and windows are thoroughly clean
Guarantee the appropriate supplies such as: toilet paper, sanitary products, cups, napkins, condiments, and magazines are accurately stocked
Be a champion for safety and security by assisting with required security searches of the aircraft
Ensure that all work tasks are completed and cleaning is highly detailed by using a specified check list
Drive communication with Supervisors to ensure timely reporting of any lost items found on an aircraft and identifying any damaged items in the work area
Qualifications
Who are we looking for?
Requirements
Minimum age: 18
Must be able to carry, bend, lift, and turn with supplies weighing up to 50 lbs.
Must be able to work a schedule during overnight hours, including overnight hours on holidays and weekends
Must enjoy working in a detail-oriented environment with deadlines
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
High School Diploma or GED preferred
Previous janitorial or housekeeping experience preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
$17 hourly Auto-Apply 5d ago
Reservationist
Knightsbridge Capital Corporation
Remote cabin agent job
Join the Team at Montana's Premier Luxury Ranch Resort!
About Paws Up Montana:
Nestled on a breathtaking 37,000-acre ranch, Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike.
Position:
Paws Up is seeking a Reservationist to add to our team. The role of the Reservationist is to sell the amenities that Paws Up offers and convert inquiries into booking while assisting in cultivating a fulfilling and memorable guest experience.
Remote work or hybrid scheduling may be an option for this position, depending on the candidate.
What We Offer:
Monthly bonus potential averaging from $500 to $1,000
Medical, Dental, Vision Insurance
401K with Employer Match
Paid Time Off - 9 Floating Holidays and 15 Personal Days
Career Development and Advancement Opportunities
Life Insurance, Long Term, and Short-Term Disability
Employee Assistance Program (5 free counseling sessions)
Referral Bonus Program (Get paid $250 to recruit)
Carpool Reimbursement ($5-$20/Day)
Employee Discounts on Merchandise (30% on select items in our retail store)
Employee Lunch Provided
The Primary Functions are:
Present a professional and courteous demeanor on the phone, in person, on the Live Chat and through email; Email correspondence is handled with proper grammar.
Respond to emails, phone calls, and inquiries promptly.
Ensure all resort and reservation information is accurately communicated to the guest.
Maintain up-to-date awareness of Resort information and amenities.
Act as liaison between the guest and departments on guest inquiries prior to arrival, ensuring follow through, completion, and resolve.
Enter booking information accurately into the Resort system and update as needed.
Maintain a clean and clear work environment while staying organized and efficient.
Ensure confidentiality of guests before and throughout their stay.
Maintain a high level of attention to detail at all times.
Complete all Reservations tasks and projects as assigned.
Follow and complete daily department checklists.
Assist management with reports or projects as needed.
Looking for Team Members with:
High school diploma, GED or vocational training or job-related course work, preferred college degree
1+ years' experience in a sales, reservations, administrative or customer service position
Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint)
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day.
Adaptable to high volume workload during peak seasons
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Valid State Driver's License with two years driving experience.
If you are passionate about extraordinary guest experiences and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana!
Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$29k-36k yearly est. Auto-Apply 7d ago
Reservationist
Trailborn Hotel Management LLC
Remote cabin agent job
ROLE
Remote Reservationist
ABOUT
TRAILBORN
Trailborn was founded on a simple idea: Life Should Be an Adventure . We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country's most extraordinary outdoor destinations-from national parks to wine country, and snow-capped mountains to sun-soaked beaches.
With five properties located in North America's most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.
ABOUT OUR ROLE
We are looking for a Remote Reservation Agent with a passion for hospitality and customer service to plan and organize one-of-a-kind experiences for our guests. Reservation agents must be willing to gain thorough knowledge of our Trailborn properties, as well as the greater area to tailor recommendations to each guests' individual needs and desires. This position is also responsible for monitoring all online reservations to ensure correct entry and billing. This is primarily a computer and phone-based remote position specifically working the hours of 3pm to 11pm PST.
ESSENTIAL
FUNCTIONS
Answer incoming calls in a friendly and efficient manner
Provide guests with the requested information concerning the hotel and its services as well as the surrounding area
Accurately process all incoming reservations received via phone, email, internet, or in-house correspondence
Audit reservation and rate details against rate profiles and third party booking systems
Verify cancellation and no-show revenues against rate profiles and third party booking systems
Manage group rooming lists and block setup in PMS
Actively upsell other resort experiences, such as recreation activities, packages, and amenities
Enter third party payment information and ensure data security
All other duties as assigned
QUALIFICATIONS
Minimum Qualifications:
2+ years of customer service experience required experience in a hotel setting is preferred.
Prior Reservations Department experience is preferred.
Professional, positive, and courteous phone and email etiquette is required.
Exceptional attention to detail is a must.
Intermediate to advanced typing and computer skills. Must quickly learn and move between various software programs, including property management system, hotel operations platform, and customer relationship management system.
Ability to report information accurately and efficiently.
Driven personality with desire to learn and progress.
Ability to sit for up to eight hours a day.
Previous experience with remote work.
Flexibility to work remotely, 3pm-11pm PST, weekdays and weekends, and some holidays.
Must be able to read and write in English.
Basic Competencies:
High level of professionalism, able to follow instructions with follow-up, respect, and integrity.
Understand oral and written communications, follow detailed directions, and provide clear instructions/directions.
Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills.
EMPLOYMENT CONDITIONS
Work safely to ensure company equipment is secure.
Complete required training programs.
Work hours may include a nonstandard workweek, overtime, and various shift work as needed.
PHYSICAL
REQUIREMENTS
Prolonged periods of sitting while working on a computer and answering calls.
Frequent use of hands and fingers to type, navigate reservation systems, and use a telephone or headset.
Ability to wear a headset for extended periods for calls and virtual meetings.
Clear verbal communication skills to assist customers effectively over the phone.
Visual acuity to read screens, review booking details, and enter data accurately.
Occasional reaching or bending to access office equipment or materials in a home workspace.
WORK ENVIRONMENT CONSIDERATIONS
A quiet, dedicated workspace free from distractions.
Reliable high-speed internet connection for seamless communication.
Proper ergonomic setup, including a comfortable chair, desk, and screen positioning to reduce strain.
ABOUT OUR
BENEFITS
Why You'll Love Working Here
Comprehensive Benefits : Affordable medical, dental, and vision insurance with company contributions.
Secure Your Future : 401(k) plan with a company match.
Recharge & Grow : Enjoy paid time off and learning programs to advance your career.
Join us and thrive in a workplace that values you!
SCHEDULE
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays.
SALARY
$17 - $18/hour
JOB STATUS
Full Time
FLSA
Non-Exempt (Hourly)
EQUAL EMPLOYMENT OPPORTUNITY
Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.
If you require assistance or an accommodation due to a disability, please inform us during your application process.
The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.
$17-18 hourly Auto-Apply 12d ago
Ground Ramp Agent
Alliance Ground International 4.3
Cabin agent job in Columbus, OH
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Guide inbound/outbound airplanes to and from the gate.
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to carry heavy items up and down narrow jetway stairs.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities:
Good Communication Skills - Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes.
Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage.
Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading.
Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of relevant experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$22k-30k yearly est. Auto-Apply 40d ago
Ground Ramp Agent
AGI Aero
Cabin agent job in Columbus, OH
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
* Guide inbound/outbound airplanes to and from the gate.
* Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
* Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
* Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
* Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
* Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
* Receive and record customer baggage, air freight, mail, and company materials as required.
* Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
* Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
* Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
* Complete all training when required by company, airport governing authority, or customer when required.
* Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
* Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
* Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
* Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
* Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
* Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
* Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
* Fully understand AGI Health & Safety and Security policies.
* Attend training courses as may be required by AGI.
Physical Requirements:
* This job requires physical stamina and strength - Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
* Must be able to carry heavy items up and down narrow jetway stairs.
* Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
* Must be able to work in cramped or high places.
* Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
* Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities:
* Good Communication Skills - Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
* Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes.
* Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage.
* Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading.
* Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
* Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
* Possess a valid driver's license with a clean driving record.
* If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
* Must complete ramp and SIDA training to obtain airport authority identification security.
* If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
* Preferred Qualifications - One+ year of relevant experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$22k-30k yearly est. Auto-Apply 38d ago
Ground Ramp Agent
AGI 4.0
Cabin agent job in Columbus, OH
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Guide inbound/outbound airplanes to and from the gate.
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
Physical Requirements:
This job requires physical stamina and strength - Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to carry heavy items up and down narrow jetway stairs.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities:
Good Communication Skills - Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes.
Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage.
Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading.
Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver's license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of relevant experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
$21k-29k yearly est. Auto-Apply 40d ago
Reservation Agent
Stwhj
Remote cabin agent job
Are you passionate about travel and helping others create unforgettable experiences? Were seeking self-motivated individuals to join our team as Vacation Planners & Experience Coordinators. This fully remote opportunity allows you to turn your love for travel into a rewarding career while enjoying flexible hours and unlimited earning potential.
Responsibilities:
Assist clients in planning and booking vacations, cruises, and getaways
Research destinations, accommodations, and activities to create personalized itineraries
Provide excellent customer service and support throughout the booking process
Stay informed about travel trends, deals, and industry updates
Collaborate with travel partners and vendors to secure the best experiences for clients
Utilize marketing tools and social media to attract new clients
Qualifications:
Passion for travel and helping others create memorable experiences
Strong communication and organizational skills
Ability to work independently and manage client needs
No prior experience requiredcomprehensive training provided
Access to a computer or smartphone with internet connection
What We Offer:
100% remote position with flexible scheduling
Commission-based pay with unlimited earning potential
Training and ongoing support to help you succeed
Exclusive travel perks and industry discounts
Opportunities for personal and professional growth
If youre looking for a fulfilling opportunity where you can combine your love for travel with a flexible career, wed love to hear from you! Apply today and start your journey as a Vacation Planner & Experience Coordinator.
$30k-37k yearly est. 60d+ ago
Reservationist - Open Call - Zuma Miami
Zuma Restaurants
Remote cabin agent job
Job Description
As a Zuma Reservationist, you are responsible for managing reservations and inquiries in a professional and efficient manner. Operating from an office environment, you will provide exceptional guest service by ensuring seamless coordination of bookings, handling inquiries, and supporting the reception team.
Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.
Tuesday, January 13th | 2pm-6pm (ET)
Zuma Miami - 270 Biscayne Blvd Way, Miami, FL, 33131 (1st FL of the Epic Hotel)
Join us on Tuesday, January 13th to learn more about our opportunities across all roles and meet the Zuma team in person.
How it works:
Interview slots available throughout the day (2pm-6pm)
Confirm attendance to secure your slot; an invite will be sent with details
Walk-ins are welcome, but priority is given to confirmed attendees, so to avoid any delays, please confirm a time slot where possible
Confirm your attendance:
Apply via this job post with your most recent resume, and our team will reach out to confirm your time.
We recommend confirming your attendance in advance to receive further details and priority interview consideration. Walk-ins are welcome on the day.
Life at Zuma
At Zuma, we're more than a restaurant - we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:
Honor the Mastery - we celebrate every detail, always striving for perfection - putting pride in everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do
Main Duties
Your key responsibilities will include:
Manage reservations via phone, email, and online booking platforms, ensuring accurate entry of guest information into the reservation system (SevenRooms)
Handle large party and special event inquiries, coordinating with management and the events team as needed
Communicate special requests, preferences, and dietary restrictions to the relevant teams, ensuring a personalized guest experience
Maintain an organized system for tracking reservations, waitlists, and cancellations, ensuring efficient use of available seating
Assist in creating guest profiles to enhance service and maintain accurate records of regular and VIP guests
Provide detailed information about Zuma's menu, dining options, and special promotions to guests during inquiries
Collaborate with the reception and FOH teams to ensure a seamless transition of guest information and preferences
What We Look For
Our ideal candidate embodies our values and the following:
A genuine love for culinary experiences & a passion for Japanese cuisine
A natural team player who is at home working in sync with a large team
Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Previous experience as a Host or similar role in a high-end restaurant, hotel, or hospitality establishment
Experience working with SevenRooms or other reservation systems preferred
Ability to work flexible hours, including evenings, weekends, and holidays, as required
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you'll enjoy:
World-Class training, designed to inspire and educate
Global opportunities, experience hospitality around the globe with our five incredible brands
Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.
Family Meals are shared daily
Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.
We use eVerify to confirm U.S. Employment eligibility.
$24k-32k yearly est. 12d ago
Remote Reservationist
Exploremore With Fran
Remote cabin agent job
Do you enjoy helping others plan unforgettable getaways? As a Remote Reservationist, you'll guide clients in booking cruises, all-inclusive resorts, and holiday packages while enjoying perks and flexibility yourself. This role is ideal for those who love organization, customer service, and the excitement of the hospitality industry.
Requirements
Assist clients with reservations for cruises, resorts, and holiday packages
Research destinations and offers to provide the best recommendations
Share insider access to exclusive deals and perks
Support clients from booking through their return home
Expand your expertise with supplier training and certifications
Benefits
Earnings based on performance with no income cap
Complimentary perks and discounts for your own getaways
Flexible schedule designed around your lifestyle
Ongoing mentorship and access to top-tier hospitality suppliers
$26k-31k yearly est. Auto-Apply 13d ago
Remote Flight Reservationist
SVH Travel
Remote cabin agent job
Job Title: Remote Flight Reservationist
Company Overview: SVH Travel Company is a leading provider of customized travel experiences, specializing in luxury accommodations, personalized itineraries, and exceptional service. With a commitment to excellence and a passion for travel, we cater to discerning travelers seeking unforgettable journeys around the globe.
Job Overview: As a Remote Flight Reservationist at SVH Travel Company, you will be responsible for managing flight reservations and ensuring a smooth booking process for our clients. This remote position requires strong communication skills, attention to detail, and a customer-centric approach.
Responsibilities:
Flight Booking: Assist clients in booking flights by researching and recommending the best options based on their preferences, budget, and travel requirements.
Reservation Management: Manage flight reservations accurately and efficiently, including booking tickets, confirming availability, and processing payments.
Client Communication: Interact with clients via phone, email, and chat to address inquiries, provide flight options, and assist with booking changes or modifications.
Flight Information: Stay informed about flight schedules, routes, and airline policies to provide up-to-date information and guidance to clients.
Customer Service: Provide exceptional customer service by resolving issues, handling complaints, and ensuring client satisfaction throughout the reservation process.
Sales Support: Promote additional services such as travel insurance, seat upgrades, and airport transfers to enhance the client experience and drive sales revenue.
Collaboration: Coordinate with internal teams, including travel advisors and airline partners, to ensure seamless communication and service delivery to clients.
Adherence to Regulations: Follow industry regulations, airline policies, and company procedures while processing flight reservations and handling client information.
Benefits:
Competitive salary with performance-based incentives.
Remote work flexibility, allowing for a comfortable and convenient work environment.
Opportunities for career growth and advancement within a reputable travel company.
Access to exclusive travel discounts and perks.
Comprehensive training and support to excel in the role.
Health insurance coverage and other benefits package.
Qualifications:
High school diploma or equivalent (Bachelor's degree preferred).
Previous experience in flight reservations, travel agency, or customer service role is advantageous.
Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
Strong attention to detail and accuracy in data entry and reservation management.
Familiarity with flight booking systems, GDS (Global Distribution Systems), and online travel platforms.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Customer-focused mindset with a dedication to providing exceptional service and exceeding client expectations.
Flexibility to work non-traditional hours to accommodate client needs across different time zones.
Join SVH Travel Company and be part of a dynamic team dedicated to creating unforgettable travel experiences for our clients, all while enjoying the flexibility of remote work.
$28k-35k yearly est. 60d+ ago
Online Travel Reservationist - Remote
Destination Knot
Remote cabin agent job
Job Title: Online Travel Reservationist - Remote About Destination Knot:Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Position Overview: We are looking for a dependable and detail-oriented Online Reservationist to join our remote team. In this role, you will support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. This is an excellent opportunity for individuals who enjoy working behind the scenes to bring dream vacations to life.
Key Responsibilities:Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences Communicate with clients and vendors regarding updates, changes, or special requests Maintain accurate records of bookings and client communications Stay informed on supplier promotions, destination policies, and system updates Collaborate with other team members and travel advisors to ensure a smooth booking experience Provide high-level service and professionalism in all client interactions
Qualifications:Previous experience in reservations, travel coordination, or customer service preferred Strong written and verbal communication skills Highly organized and able to manage multiple tasks independently Comfortable working in a virtual environment using digital tools and platforms Must be 18 years or older with access to a computer and reliable internetA passion for organization, accuracy, and helping others experience seamless travel
What We Offer:100% remote work flexibility Training and development within the travel and hospitality industry Access to booking tools and supplier platforms Performance-based incentives and travel perksA collaborative and supportive team culture
Work Environment: This is a remote position with flexible scheduling, ideal for individuals who thrive in a structured, task-oriented role and enjoy contributing to a client-focused travel planning team.
$22k-29k yearly est. Auto-Apply 34d ago
Reservations Agent
Esquad
Remote cabin agent job
eSQUAD Staffing allows you to work from home without a webcam. You get the opportunity to work for major companies such as amusement parks, timeshares, roadside assistance, cruise lines and more. The pay can range from $9-13+ an hour. Visit eSQUAD .NET to apply.
Responsibilities • Answer inbound calls • Handle customer calls despite the degree of difficulty, in a courteous and business-like fashion • Provide excellent quality customer service to resolve matter to customer satisfaction, within client guidelines
Skills & Abilities • Good knowledge of business English, spelling and punctuation • Must be able to communicate clearly and effectively • Must be able to provide quality customer service • Ability to project and convey a positive, concerned and professional image to customers • Must be able to conduct data search efficiently and effectively while working within specific time constraints • Ability to maintain a well-organized work area
* BONUS PLAN* PICK THE RIGHT SCHEDULE FOR YOU *
$9-13 hourly 60d+ ago
Part Time - Pullo Center - Box Office Reservationist
Penn State University
Remote cabin agent job
APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
* If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
Box Office Reservationist, The Pullo Center- Part-time
Penn State York seeks a detail-oriented and customer service-focused individual to serve as part-time Box Office Reservationist for the Pullo Family Center for Performing Arts. The Reservationist is a front-line ambassador for the Pullo Center, serving as the primary point of contact for patrons, and delivering exceptional customer experiences through the ticket purchasing and event attendance journey. This role is responsible for driving ticket sales, staffing the Box Office during performances, and ensuring delivery that reflects the Pullo's commitment to excellence.
As a vital member of the Pullo team, the Box Office Reservationist creates meaningful connections with diverse audiences, resolves inquiries with professionalism and efficiency, and contributes to both individual and team performance objectives. This role plays an essential role in building patron loyalty and enhancing the overall customer experience through outstanding service at every interaction.
The Box Office Reservationist will typically work 10-15 hours per week, with a basic schedule determined by the employee and supervisor; however, there will need to be some flexibility when events and responsibilities require evening and weekend hours for events and performances. In-person presence is an essential function of this role.
The person in this role must be an excellent communicator, self-motivated and detail-oriented team player, willing to work collaboratively with departments across the venue, as well as throughout the community.
Skills, Knowledge and Responsibilities
The Box Office Reservationist's area of responsibility will include…
* Assisting customers with purchase decisions and requests both in-person and over the phone.
* Processing phone and in-person orders using the Ticketmaster sales platform, collecting complete and accurate data from customers.
* Maintaining knowledge of all events and performances on the Pullo schedule and accurately communicating the information to patrons.
* Understanding and staying current with purchasing policies and accurately communicating this information to patrons as needed.
* Resolving customer concerns, requests and/or complaints in a timely, courteous and informed manner with guidance from Director and Operations Specialist.
* Assisting with incoming and outgoing customer calls.
* Working regular weekly shifts, including days, weekends and evenings, as assigned.
* Provide feedback regarding customer entertainment preferences and purchasing habits.
The person in the Reservationist role will possess these key qualifications:
* Must be detail-oriented, have excellent interpersonal skills, and the ability to work in a fast-paced, multi-tasked environment.
* Professional demeanor with a strong sense of judgement, discretion and confidentiality
* Proficiency in Microsoft 365 platform and internet applications
* Ability to initiate and build relationships with patrons and interact via in-person and on the phone.
* Ability to maintain a high level of poise and professionalism in all circumstances.
* A positive outlook, tempered with a sense of humor, and a commitment to representing Penn State and the Pullo Center within the community.
Education and Experience
This opening is a great option for someone who is looking for a rewarding part-time opportunity with semi-flexible hours. A high school diploma is required, and two years of customer service experience is preferred.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.
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PA State Labor Law Poster
Penn State Policies
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$24k-30k yearly est. Auto-Apply 7d ago
Ramp Agent
G2 Secure Staff 4.6
Cabin agent job in Vandalia, OH
Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience preferred.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have valid driver's license.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis.
4. Must be able to sit, stand, lift, and/or bend throughout shift.
5. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
6. Must pass pre-employment and random drug tests.
7. Must pass a Criminal Background check
8. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
9. Must be able to read, write, understand and carry out instructions in English.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. Must have clear driving record.
PERFORMANCE RESPONSIBILITIES:
1. Handling and care of passenger baggage. Loading, unloading, transportation to and from various locations of the airport.
2. Handling and care of U.S. Mail, freight, express parcels. Loading, unloading, transportation to and from various locations of the airport.
3. All ground handling must be accomplished in accordance to customer and G2 specifications.
4. Must be safety oriented. Safety of personnel, passengers, equipment and aircraft is your number one priority at all times.
5. Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations.
6. Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas. Utilizing visual, hand, verbal and electronic communications.
7. Pushing or towing aircraft to and from designated locations on the airport.
8. Able to assist disabled passengers in and out of the aircraft.
9. Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures.
10. Pull computer work assignments and provision aircraft as directed.
11. Pull assignments or work orders from computer, as needed.
12. Do all reports accurately and in a timely manner.
13. Must be familiar with all FAA/Airline/Company/Airport regulations.
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
15. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
16. Attend meetings and inservices as required.
17. Utilize appropriate communications channels and maintain records, reports and files as required.
18. Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible.
19. Adhere to company policies and procedures and participate in achievement of company objectives.
20. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
21. Perform other duties as requested.
$24k-31k yearly est. 60d+ ago
LS - Ramp Agent
Atlantic Aviation 4.2
Cabin agent job in Cleveland, OH
Job DescriptionDid you ever want to work in aviation but didn't know how to break into the industry? Do you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in the industry? Did you ever wish that you could work for a company where you could grow your career? If so, Atlantic Aviation just may be the employer for you!
Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations - from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.
Website******************************* ResponsibilitiesWe are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Ramp Agent. Corporate aviation continues to be a viable means of travel for many who do not like the long lines and delays often times encountered with the airlines and many corporations are now leasing or purchasing their own private aircraft.
Our Ramp Agents provide the ground handling customer services for these aircraft. Ramp Agents are responsible for meeting incoming and outgoing aircraft, ensuring each one's customer service needs are met(such as coffee, newspapers, ice, etc.). You will also assist Line Service staff in the marshalling of aircraft on our ramp. You will be the first point of contact for clientele when arriving on our ramp and you will get the opportunity to interact with many large corporations' flight departments and high profile clients. Customer service is of the highest priority, as well as professional and safe service.Required SkillsREQUIREMENTS:
Experience with aviation ground handling services is very much desired but not a requirement. Atlantic Aviation has a thorough training program to ensure that all of our employees meet and exceed the highest levels of safety and customer service. Prospective applicants simply need a strong sense of safety and customer service to apply. This position does require you to work in all weather conditions, and flexibility with your schedule is a must as we operate 24 hours a day. As a minimum requirement, each applicant must posses the following:
High school diploma or GED certificate
Be at least 18 years of age
A valid state drivers license and meet the company's insurability requirements
Atlantic Aviation offers competitive pay and a very comprehensive benefits package including medical, dental, vision, flexible spending accounts and 401k with matching! Atlantic Aviation also provides employees with company paid benefits including life insurance, health and wellness programs, short and long term disability.
Atlantic Aviation…take off into your future!
We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer
We maintain a drug-free workplace and perform pre-employment substance testing
Qualified applications with criminal history will be considered for employment
$23k-31k yearly est. 19d ago
Ramp Agent - CLE Airport
Primeflight 4.5
Cabin agent job in Cleveland, OH
LIFTING BAGS, GUIDING PLANES, LAUNCHING JOURNEYS - NOW HIRING RAMP AGENTS! The Ramp Agent is responsible for safely loading and unloading baggage, cargo, and mail, guiding aircraft to and from gates, and supporting ground operations to ensure efficient and secure airport service flow in compliance with safety and airline standards.
WHAT IT'S LIKE TO WORK AS A RAMP AGENT
* Accurately load and unload baggage, cargo, and mail onto aircraft in a repetitive, physically demanding environment
* Operate ground service equipment such as tugs, belt loaders, and pushbacks to support aircraft movement and loading
* Guide aircraft to and from gates, ensuring safe ground movement through effective marshalling
* Read and interpret load sheets, baggage tags, and cargo labels to ensure proper placement and tracking
* Strictly adhere to safety protocols and airline regulations in a fast-paced, team-oriented setting
* Exemplify PrimeFlight customer service and safety standards
* Perform any additional duties as assigned by management
WHY WORK FOR PRIMEFLIGHT?
* Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*part-time benefits may vary)
* We are committed to being a leading provider of commercial services within the aviation industry
* Our teams focus on maintaining a positive working environment and treating all team members with respect
* With more than 200 locations across the world, we offer opportunities for career progression
* Enjoy a competitive pay scale
QUALIFICATIONS
* 18 years of age or older
* Eligible to work in the United States
* Must have a valid state-issued driver's license with an acceptable driving record
* Communicate effectively in English (reading, writing, speaking)
* Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
* Effectively communicate with colleagues and clients, both in-person and through electronic means
* Pass a background check and drug screen
* Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
* Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
* Ability to lift up to 70 pounds
* Prolonged standing and walking in an indoor/outdoor environment as applicable
* May need to reach with arms and grasp with hands
* May need to push, pull
* May need to crawl and crouch, at times, in confined tight spaces
* May need to bend, stretch, squat, kneel
* May need to climb and work at elevated heights
* Exposure to moderate and at times high noise levels
* Exposure to outdoor elements
* Be able to hear and respond to the spoken voice and to audible alarms
* Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
* Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
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$24k-31k yearly est. 6d ago
LS - Ramp Agent Job
Atlantic Aviation FBO Inc.
Cabin agent job in Cleveland, OH
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.