What does a cable installation technician do?
The primary duties of a cable installation technician involve the installation, repair, and maintenance of residential cabling for television and internet services. Cable installation technicians service and sets up equipment and devices that carry signals like wiring, TV cable boxes, and internet routers. They provide support management actions requiring the establishment and maintenance of the combat effectiveness of electronic and electrical equipment. Also, they utilize product knowledge and communication skills in educating customers in using Comcast materials, equipment, and services.
Cable installation technician responsibilities
Here are examples of responsibilities from real cable installation technician resumes:
- Perform CATV installations, disconnects and troubleshooting reception from house back to node.
- Install CAT5 cabling in ceilings and pull to be patch in data closet.
- Install, and fabricate fiber optic cable, coaxial, CAT3 and CAT5 cable.
- Travele to customer locations and assist the CATV technician in installation and setup of cable systems.
- Design, install, repair, and maintain broadband communication systems, for network, computer, and/or telephone systems.
- Construct, configure and install one Sony CCTV security camera for identification purposes outside of the base commander's office.
- Tolerate various working conditions such as long hours, small confine spaces, and able to climb ladders with safety awareness.
- Install digital voice (VoIP), high speed commercial internet services, and basic cable to corporate and residential customers.
- Climb ladders and assist in installation procedures.
- Configure customer modems and routers for broadband connectivity.
- Preform maintenance inspection and repair of all machinery including ac and refrigeration units.
- Readjust equipment, repair and replace inoperative equipment and test for operations for ADT.
- Perform troubleshooting and repairs from the first active plant device to the CPE.
- Travel to customer locations for installations, disconnects or diagnose and repair customer CPE.
- Climb poles using gaffs, hooks and climbing belt as needed.
Cable installation technician skills and personality traits
We calculated that 19% of Cable Installation Technicians are proficient in Customer Service, Hand Tools, and TV. They’re also known for soft skills such as Color vision, Dexterity, and Customer-service skills.
We break down the percentage of Cable Installation Technicians that have these skills listed on their resume here:
- Customer Service, 19%
Provided customer service to customers by demonstrating proper use of telecommunications equipment, PC hardware and software applications.
- Hand Tools, 18%
Used a multitude of hand tools, power tools, ladders, leakage detection devices and other test equipment.
- TV, 11%
Provided professional installation of satellite TV equipment ensuring customer satisfaction and quality installation.
- Ladders, 7%
Climbed ladders and assisted in installation procedures.
- Broadband, 6%
Locate routinely and on emergency basis Broadband underground cable lines including fiber optic cable, using commercial line locating equipment.
- Remedy, 6%
Utilize Remedy ticketing system to resolve customer issues.
Common skills that a cable installation technician uses to do their job include "customer service," "hand tools," and "tv." You can find details on the most important cable installation technician responsibilities below.
Color vision. One of the key soft skills for a cable installation technician to have is color vision. You can see how this relates to what cable installation technicians do because "telecom technicians work with color-coded wires, and they need to be able to tell them apart." Additionally, a cable installation technician resume shows how cable installation technicians use color vision: "installed and handled trouble calls for residential broadband cable services including cable television, telephone and internet services. "
Dexterity. Another soft skill that's essential for fulfilling cable installation technician duties is dexterity. The role rewards competence in this skill because "telecom technicians’ tasks, such as repairing small devices, connecting components, and using hand tools, require a steady hand and good hand–eye coordination." According to a cable installation technician resume, here's how cable installation technicians can utilize dexterity in their job responsibilities: "provided smart-hands support to customers installation and maintenance of the structured cabling system. "
Customer-service skills. cable installation technicians are also known for customer-service skills, which are critical to their duties. You can see how this skill relates to cable installation technician responsibilities, because "telecom technicians who work in customers’ homes and offices should be friendly and polite." A cable installation technician resume example shows how customer-service skills is used in the workplace: "configured customer modems and routers for broadband connectivity. "
Mechanical skills. A big part of what cable installation technicians do relies on "mechanical skills." You can see how essential it is to cable installation technician responsibilities because "telecom technicians must be familiar with the devices they install and repair, with their internal parts, and with the appropriate tools needed to use, install, or fix them." Here's an example of how this skill is used from a resume that represents typical cable installation technician tasks: "used hand tools, mechanical equipment and testing instruments. "
Troubleshooting skills. Another crucial skill for a cable installation technician to carry out their responsibilities is "troubleshooting skills." A big part of what cable installation technicians relies on this skill, since "telecom technicians must be able to troubleshoot and devise solutions to problems that are not immediately apparent." How this skill relates to cable installation technician duties can be seen in an example from a cable installation technician resume snippet: "cable television, telecommunications , broadband installation and troubleshooting activities. "
The three companies that hire the most cable installation technicians are:
- AT&T193 cable installation technicians jobs
- DIRECTV Puerto Rico18 cable installation technicians jobs
- TAK Communications12 cable installation technicians jobs
Choose from 10+ customizable cable installation technician resume templates
Build a professional cable installation technician resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your cable installation technician resume.
Compare different cable installation technicians
Cable installation technician vs. Audio-video repairer
While similarities exist, there are also some differences between cable installation technicians and audio-video repairer. For instance, cable installation technician responsibilities require skills such as "customer service," "hand tools," "tv," and "ladders." Whereas a audio-video repairer is skilled in "inbound calls," "billing inquiries," "cae," and "escalate." This is part of what separates the two careers.
The education levels that audio-video repairers earn slightly differ from cable installation technicians. In particular, audio-video repairers are 2.6% more likely to graduate with a Master's Degree than a cable installation technician. Additionally, they're 0.2% less likely to earn a Doctoral Degree.Cable installation technician vs. Home theater specialist
In addition to the difference in salary, there are some other key differences worth noting. For example, cable installation technician responsibilities are more likely to require skills like "hand tools," "tv," "ladders," and "broadband." Meanwhile, a home theater specialist has duties that require skills in areas such as "excellent interpersonal," "in-home," "social work," and "product knowledge." These differences highlight just how different the day-to-day in each role looks.
Home theater specialists earn similar levels of education than cable installation technicians in general. They're 4.1% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Cable installation technician vs. Audio video mechanic
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from cable installation technician resumes include skills like "customer service," "hand tools," "tv," and "ladders," whereas an audio video mechanic is more likely to list skills in "audio video technology," "audio equipment," "video equipment," and "product knowledge. "
Most audio video mechanics achieve a similar degree level compared to cable installation technicians. For example, they're 0.2% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Cable installation technician vs. Dish network installer
Types of cable installation technician
Updated January 8, 2025
