The primary duties of a cable installation technician involve the installation, repair, and maintenance of residential cabling for television and internet services. Cable installation technicians service and sets up equipment and devices that carry signals like wiring, TV cable boxes, and internet routers. They provide support management actions requiring the establishment and maintenance of the combat effectiveness of electronic and electrical equipment. Also, they utilize product knowledge and communication skills in educating customers in using Comcast materials, equipment, and services.

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Cable Installation Technician Responsibilities

Here are examples of responsibilities from real cable installation technician resumes representing typical tasks they are likely to perform in their roles.

  • Perform CATV installations, disconnects and troubleshooting reception from house back to node.
  • Install CAT5 cabling in ceilings and pull to be patch in data closet.
  • Install, and fabricate fiber optic cable, coaxial, CAT3 and CAT5 cable.
  • Travele to customer locations and assist the CATV technician in installation and setup of cable systems.
  • Design, install, repair, and maintain broadband communication systems, for network, computer, and/or telephone systems.
  • Construct, configure and install one Sony CCTV security camera for identification purposes outside of the base commander's office.
  • Tolerate various working conditions such as long hours, small confine spaces, and able to climb ladders with safety awareness.
  • Install digital voice (VoIP), high speed commercial internet services, and basic cable to corporate and residential customers.
  • Climb ladders and assist in installation procedures.
  • Configure customer modems and routers for broadband connectivity.
  • Preform maintenance inspection and repair of all machinery including ac and refrigeration units.
  • Readjust equipment, repair and replace inoperative equipment and test for operations for ADT.
  • Perform troubleshooting and repairs from the first active plant device to the CPE.
  • Travel to customer locations for installations, disconnects or diagnose and repair customer CPE.
  • Climb poles using gaffs, hooks and climbing belt as needed.

Cable Installation Technician Job Description

When it comes to understanding what a cable installation technician does, you may be wondering, "should I become a cable installation technician?" The data included in this section may help you decide. Compared to other jobs, cable installation technicians have a growth rate described as "decline" at -6% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of cable installation technician opportunities that are predicted to open up by 2028 is -13,100.

A cable installation technician annual salary averages $39,725, which breaks down to $19.1 an hour. However, cable installation technicians can earn anywhere from upwards of $30,000 to $51,000 a year. This means that the top-earning cable installation technicians make $18,000 more than the lowest-earning ones.

It's hard work to become a cable installation technician, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an audio-video repairer, home theater specialist, audio video mechanic, and dish network installer.

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5 Cable Installation Technician Resume Examples

Cable Installation Technician Skills and Personality Traits

We calculated that 19% of Cable Installation Technicians are proficient in Customer Service, Hand Tools, and TV. They’re also known for soft skills such as Color vision, Dexterity, and Customer-service skills.

We break down the percentage of Cable Installation Technicians that have these skills listed on their resume here:

  • Customer Service, 19%

    Provided customer service to customers by demonstrating proper use of telecommunications equipment, PC hardware and software applications.

  • Hand Tools, 18%

    Used a multitude of hand tools, power tools, ladders, leakage detection devices and other test equipment.

  • TV, 11%

    Provided professional installation of satellite TV equipment ensuring customer satisfaction and quality installation.

  • Ladders, 7%

    Climbed ladders and assisted in installation procedures.

  • Broadband, 6%

    Locate routinely and on emergency basis Broadband underground cable lines including fiber optic cable, using commercial line locating equipment.

  • Remedy, 6%

    Utilize Remedy ticketing system to resolve customer issues.

Some of the skills we found on cable installation technician resumes included "customer service," "hand tools," and "tv." We have detailed the most important cable installation technician responsibilities below.

  • Arguably the most important personality trait for a cable installation technician to have happens to be color vision. An example from a resume said this about the skill, "telecom technicians work with color-coded wires, and they need to be able to tell them apart." Additionally, other resumes have pointed out that cable installation technicians can use color vision to "installed and handled trouble calls for residential broadband cable services including cable television, telephone and internet services. "
  • Another trait important for fulfilling cable installation technician duties is dexterity. According to a cable installation technician resume, "telecom technicians’ tasks, such as repairing small devices, connecting components, and using hand tools, require a steady hand and good hand–eye coordination." Here's an example of how cable installation technicians are able to utilize dexterity: "provided smart-hands support to customers installation and maintenance of the structured cabling system. "
  • Cable installation technicians are also known for customer-service skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a cable installation technician resume: "telecom technicians who work in customers’ homes and offices should be friendly and polite" We also found this resume example that details how this skill is put to the test: "configured customer modems and routers for broadband connectivity. "
  • A thorough review of lots of resumes revealed to us that "mechanical skills" is important to completing cable installation technician responsibilities. This resume example shows just one way cable installation technicians use this skill: "telecom technicians must be familiar with the devices they install and repair, with their internal parts, and with the appropriate tools needed to use, install, or fix them" Here's an example of how this skill is used from a resume that represents typical cable installation technician tasks: "used hand tools, mechanical equipment and testing instruments. "
  • Yet another important skill that a cable installation technician must demonstrate is "troubleshooting skills." Telecom technicians must be able to troubleshoot and devise solutions to problems that are not immediately apparent. This is clearly demonstrated in this example from a cable installation technician who stated: "cable television, telecommunications , broadband installation and troubleshooting activities. "
  • See the full list of cable installation technician skills.

    Before becoming a cable installation technician, 16.2% earned their bachelor's degree. When it comes down to graduating with a master's degree, 2.0% cable installation technicians went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some cable installation technicians have a college degree. But about one out of every two cable installation technicians didn't attend college at all.

    Those cable installation technicians who do attend college, typically earn either business degrees or electrical engineering degrees. Less commonly earned degrees for cable installation technicians include electrical engineering technology degrees or computer networking degrees.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a cable installation technician. We've found that most cable installation technician resumes include experience from AT&T;, DIRECTV Puerto Rico, and TAK Communications. Of recent, AT&T; had 193 positions open for cable installation technicians. Meanwhile, there are 18 job openings at DIRECTV Puerto Rico and 12 at TAK Communications.

    But if you're interested in companies where you might earn a high salary, cable installation technicians tend to earn the biggest salaries at GPAC, Belcan, and AT&T.; Take GPAC for example. The median cable installation technician salary is $49,641. At Belcan, cable installation technicians earn an average of $45,109, while the average at AT&T; is $42,935. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on cable installation technician salaries across the United States.

    We also looked into companies who hire cable installation technicians from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include AT&T;, Comcast, and Time Warner Cable Enterprises LLC.

    The three companies that hire the most prestigious cable installation technicians are:

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    What Audio-Video Repairers Do

    In this section, we take a look at the annual salaries of other professions. Take audio-video repairer for example. On average, the audio-video repairers annual salary is $12,214 higher than what cable installation technicians make on average every year.

    While their salaries may differ, one common ground between cable installation technicians and audio-video repairers are a few of the skills required in each craft. In both careers, employees bring forth skills like phone system, comcast, and dvr.

    As far as similarities go, this is where it ends because a cable installation technician responsibility requires skills such as "customer service," "hand tools," "tv," and "ladders." Whereas a audio-video repairer is skilled in "inbound calls," "billing inquiries," "cae," and "escalate." So if you're looking for what truly separates the two careers, you've found it.

    The education levels that audio-video repairers earn is a bit different than that of cable installation technicians. In particular, audio-video repairers are 2.6% more likely to graduate with a Master's Degree than a cable installation technician. Additionally, they're 0.2% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Home Theater Specialist?

    Now we're going to look at the home theater specialist profession. On average, home theater specialists earn a $1,218 higher salary than cable installation technicians a year.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, cable installation technician responsibilities are more likely to require skills like "hand tools," "tv," "ladders," and "broadband." Meanwhile, a home theater specialist might be skilled in areas such as "excellent interpersonal," "in-home," "social work," and "product knowledge." These differences highlight just how different the day-to-day in each role looks.

    On the topic of education, home theater specialists earn similar levels of education than cable installation technicians. In general, they're 4.1% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How an Audio Video Mechanic Compares

    The third profession we take a look at is audio video mechanic. On an average scale, these workers bring in higher salaries than cable installation technicians. In fact, they make a $16,213 higher salary per year.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from cable installation technician resumes include skills like "customer service," "hand tools," "tv," and "ladders," whereas an audio video mechanic might be skilled in "audio video technology," "audio equipment," "video equipment," and "product knowledge. "

    Audio video mechanics typically study at similar levels compared with cable installation technicians. For example, they're 0.2% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.

    Description Of a Dish Network Installer

    Dish network installers tend to earn a higher pay than cable installation technicians by about $1,662 per year.

    While their salaries may vary, cable installation technicians and dish network installers both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "customer education," and "cable lines. "

    Each job requires different skills like "hand tools," "tv," "ladders," and "broadband," which might show up on a cable installation technician resume. Whereas dish network installer might include skills like "installation process," "ran," "customer homes," and "customer satisfaction."

    The average resume of dish network installers showed that they earn similar levels of education to cable installation technicians. So much so that the likelihood of them earning a Master's Degree is 0.5% less. Additionally, they're less likely to earn a Doctoral Degree by 0.2%.