We calculated that 19% of Cable Installation Technicians are proficient in Customer Service, Hand Tools, and TV. They’re also known for soft skills such as Color vision, Dexterity, and Customer-service skills.
We break down the percentage of Cable Installation Technicians that have these skills listed on their resume here:
- Customer Service, 19%
Provided customer service to customers by demonstrating proper use of telecommunications equipment, PC hardware and software applications.
- Hand Tools, 18%
Used a multitude of hand tools, power tools, ladders, leakage detection devices and other test equipment.
- TV, 11%
Provided professional installation of satellite TV equipment ensuring customer satisfaction and quality installation.
- Ladders, 7%
Climbed ladders and assisted in installation procedures.
- Broadband, 6%
Locate routinely and on emergency basis Broadband underground cable lines including fiber optic cable, using commercial line locating equipment.
- Remedy, 6%
Utilize Remedy ticketing system to resolve customer issues.
Some of the skills we found on cable installation technician resumes included "customer service," "hand tools," and "tv." We have detailed the most important cable installation technician responsibilities below. Arguably the most important personality trait for a cable installation technician to have happens to be color vision. An example from a resume said this about the skill, "telecom technicians work with color-coded wires, and they need to be able to tell them apart." Additionally, other resumes have pointed out that cable installation technicians can use color vision to "installed and handled trouble calls for residential broadband cable services including cable television, telephone and internet services. " Another trait important for fulfilling cable installation technician duties is dexterity. According to a cable installation technician resume, "telecom technicians’ tasks, such as repairing small devices, connecting components, and using hand tools, require a steady hand and good hand–eye coordination." Here's an example of how cable installation technicians are able to utilize dexterity: "provided smart-hands support to customers installation and maintenance of the structured cabling system. " Cable installation technicians are also known for customer-service skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a cable installation technician resume: "telecom technicians who work in customers’ homes and offices should be friendly and polite" We also found this resume example that details how this skill is put to the test: "configured customer modems and routers for broadband connectivity. " A thorough review of lots of resumes revealed to us that "mechanical skills" is important to completing cable installation technician responsibilities. This resume example shows just one way cable installation technicians use this skill: "telecom technicians must be familiar with the devices they install and repair, with their internal parts, and with the appropriate tools needed to use, install, or fix them" Here's an example of how this skill is used from a resume that represents typical cable installation technician tasks: "used hand tools, mechanical equipment and testing instruments. " Yet another important skill that a cable installation technician must demonstrate is "troubleshooting skills." Telecom technicians must be able to troubleshoot and devise solutions to problems that are not immediately apparent. This is clearly demonstrated in this example from a cable installation technician who stated: "cable television, telecommunications , broadband installation and troubleshooting activities. "
See the full list of cable installation technician skills.
Before becoming a cable installation technician, 16.2% earned their bachelor's degree. When it comes down to graduating with a master's degree, 2.0% cable installation technicians went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some cable installation technicians have a college degree. But about one out of every two cable installation technicians didn't attend college at all.
Those cable installation technicians who do attend college, typically earn either business degrees or electrical engineering degrees. Less commonly earned degrees for cable installation technicians include electrical engineering technology degrees or computer networking degrees.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a cable installation technician. We've found that most cable installation technician resumes include experience from AT&T;, DIRECTV Puerto Rico, and TAK Communications. Of recent, AT&T; had 193 positions open for cable installation technicians. Meanwhile, there are 18 job openings at DIRECTV Puerto Rico and 12 at TAK Communications.
But if you're interested in companies where you might earn a high salary, cable installation technicians tend to earn the biggest salaries at GPAC, Belcan, and AT&T.; Take GPAC for example. The median cable installation technician salary is $49,641. At Belcan, cable installation technicians earn an average of $45,109, while the average at AT&T; is $42,935. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on cable installation technician salaries across the United States.
We also looked into companies who hire cable installation technicians from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include AT&T;, Comcast, and Time Warner Cable Enterprises LLC.