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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Litchfield, IL | $41,800 | $20.10 |
| 2 | Edinburgh, IN | $39,116 | $18.81 |
| 3 | Lebanon, MO | $38,664 | $18.59 |
| 4 | Phoenix, AZ | $36,998 | $17.79 |
| 5 | McComb, MS | $36,344 | $17.47 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $171,323 | $82 | - |
| 2 | Head Customer Service Representative | $158,110 | $76 | - |
| 3 | Customer Operations Director | $132,639 | $64 | - |
| 4 | Customer Service Director | $121,207 | $58 | - |
| 5 | Technology Sales And Service Manager | $115,376 | $55 | - |
| 6 | Director, Customer Relations | $114,189 | $55 | - |
| 7 | Customer Service Senior Manager | $94,707 | $46 | - |
| 8 | Customer Operations Manager | $90,385 | $43 | - |
| 9 | General Service Manager | $81,643 | $39 | - |
| 10 | Customer Solutions Manager | $73,355 | $35 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Juno Online Services | $62,894 | $30 | - |
| 2 | Coco Communications Corp. | $59,804 | $29 | - |
| 3 | Cogent Communications | $58,573 | $28 | 1 |
| 4 | TEGNA | $58,043 | $28 | - |
| 5 | IDT | $54,420 | $26 | 3 |
| 6 | WOW! Internet | $54,249 | $26 | - |
| 7 | Sinclair Broadcast Group | $51,382 | $25 | 9 |
| 8 | Mediacom Communications | $48,512 | $23 | 1 |
| 9 | Cavalier Telephone | $48,153 | $23 | - |
| 10 | Hargray Communications | $47,447 | $23 | - |
| 11 | Ritter Communications | $46,408 | $22 | - |
| 12 | RCN | $43,872 | $21 | - |
| 13 | INNOVATE | $43,843 | $21 | - |
| 14 | Cox Communications | $42,978 | $21 | 12 |
| 15 | Consolidated Communications | $42,671 | $21 | 1 |
| 16 | EATEL | $42,491 | $20 | - |
| 17 | Arvig | $41,971 | $20 | - |
| 18 | Hotwire Communications | $41,541 | $20 | - |
| 19 | Telephone network | $41,321 | $20 | - |
| 20 | Union Wireless | $38,962 | $19 | - |