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Become A Cable Technician

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Working As A Cable Technician

  • Communicating with Persons Outside Organization
  • Updating and Using Relevant Knowledge
  • Documenting/Recording Information
  • Repairing and Maintaining Electronic Equipment
  • Getting Information
  • $63,710

    Average Salary

What Does A Cable Technician Do

A Cable Technician installs, maintains, and repairs residential cable television and internet services. They are usually employed by cable television companies, telecommunications companies, or internet providers.

How To Become A Cable Technician

Telecommunications equipment installers and repairers typically need postsecondary education in electronics, telecommunications, or computer technology and receive on-the-job training. Industry certification is required for some positions.

Education

Postsecondary education in electronics, telecommunications, or computers is typically needed for telecom technicians. 

Technical instruction in basic electronics, telecommunications, and computer science offered in community colleges and technical schools may be particularly helpful. Most programs lead to a certificate or an associate’s degree in electronics repair, computer science, or related subjects.

Some employers prefer to hire candidates with an associate’s degree, particularly for positions such as central office technicians, headend technicians, and those working with commercial communications systems.

Training

Once hired, telecom technicians receive on-the-job training, typically lasting a few months. Training involves a combination of classroom instruction and hands-on work with an experienced technician. In these settings, workers learn the equipment’s internal parts and the tools needed for repair. Technicians who have completed postsecondary education often require less on-the-job instruction than those who have not. 

Some companies may send new employees to training sessions to learn about equipment, procedures, and technologies offered by equipment manufacturers or industry organizations.

Because technology in this field constantly changes, telecom technicians must continue learning about new equipment over the course of their careers.

Licenses, Certifications, and Registrations

Some technicians must be certified to perform certain tasks or to work on specific equipment. Certification requirements vary by employer and specialization.

Organizations, such as the Society of Cable Telecommunications Engineers, offer certifications for telecom technicians. Some manufacturers also provide certifications for working with specific equipment.

Advancement

Advancement opportunities often depend on previous work experience and training. Repairers with extensive knowledge of equipment may be qualified to become manufacturing sales representatives.

Important Qualities

Color vision. Telecom technicians must be able to distinguish different colors because they work with color-coded wires.

Customer-service skills. Telecom technicians who work in customers’ homes and offices, should be friendly and polite. They must be able to teach people how to maintain and operate communications equipment.

Dexterity. Telecom technicians’ tasks, such as repairing small devices, connecting components, and using hand tools, require a steady hand and good hand–eye coordination.

Mechanical skills. Telecom technicians must be familiar with the devices they install and repair, their internal parts, and the appropriate tools needed to use, install, or fix them. They must also be able to understand manufacturers’ instructions when installing or repairing equipment.

Troubleshooting skills. Telecom technicians must be able to troubleshoot and devise solutions to problems that are not immediately apparent.

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Cable Technician jobs

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Top Skills for A Cable Technician

InternetServicesTelephonePolesCustomerServiceTVCat5PatchPanelsCoaxInstallTerminalBoxesComcastVideoCat-5HandToolsPhoneServicesElectronicTestEquipmentTechnicalSupportVoipCompanyVehicleUtilityPolesFlukeSetup

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Top Cable Technician Skills

  1. Internet Services
  2. Telephone Poles
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Assist customer in troubleshooting their Digital video recorders, digital boxes and internet services.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Provided a high level of customer service and client relations based on communication and interpersonal skills.
  • Replace electronics, work on internet, phone, and TV problems.
  • Installed voice and data communication cabling including CAT5 / CAT6 fiber optics.

Top Cable Technician Employers

Cable Technician Videos

Time Warner Cable - Technician.mpg

Voice and Data Cabling Technicians Toolbox

On the Job with a Charter Technician

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