Cache Creek Casino Resort jobs - 118 jobs

Security Armed Supervisor
Cache Creek Casino Resort 4.3
Cache Creek Casino Resort job in Sierra Brooks, CA
Being a part of the Cache Creek team comes with amazing benefits: * Great Pay * Opportunities to Grow * Gas Discounts * Dental Insurance * Life Insurance * Paid Time Off (PTO) * Recognition Program * Free meals in our Employee Dining Room * Weekly Paychecks * Affordable Healthcare * Medical Insurance * Vision Care Insurance * 401k Savings Plan * Tuition Reimbursement * Employee Discounts * Direct Deposit Summary The Security Supervisor will assist the Casino Security Shift Manager with Security personnel, law enforcement agencies and local partners as requested. The Casino Security Supervisor will perform all duties in accordance with Security Department policies and procedures. They will establish proper deployment strategies, supervise their personnel and monitor the performance of personnel under their span of control. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Supervise Security and Dispatch Officers while ensuring they comply with all departmental and company policies and procedures. * Proactively recognize and manage emergency situations. * Render appropriate first aid to injured persons and follow established protocol for reporting injuries. * Safeguard and maintain highly sensitive and confidential information. * Follow directions and/or orders from supervisory personnel, particularly during an active shooter, assault or other similar situation. * Maintain proficiency in the use of all assigned protective equipment, restraint devices, and weapons. * Ethically lead the organization with methods and actions that fully comply with all applicable laws, regulations, and company policies. * Identify potential compliance risks and take necessary actions to eliminate or minimize them. * Promote a culture of compliance within the organization and encourage an environment where employees are comfortable reporting potential violations or misconduct. * Train, engage, mentor and support personnel. * Ability to physically engage with a person who is threatening others and accurately handle and shoot a firearm. * Write detailed reports and provide court testimony when necessary. * Respond calmly to crisis and stressful situations and make rational decisions when addressing guest and employee issues. * Lead by example, employ the "Three Es" of guest service, and follow the R.I.C.H. core values (Respect, Integrity, Commitment and Humility). Supervisory Responsibilities Directly supervises Security Officers and Dispatch personnel in the Security Department. Carries out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws to include training employees, assigning, and directing work, evaluating performance, and addressing complaints and disciplinary problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. Education and/or Experience Associate's degree; three years casino security experience, tribal security experience, training experience, investigation experience, or law enforcement experience; or equivalent combination of education and experience. Must have prior firearms experience and be able to complete all required firearms trainings and certifications. Internal applicants must be a current employee of the Cache Creek Casino Resort Security Department with three years' experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations with guests and other employees. Must be able to respond to visual and aural cues. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to evaluate facts, determine alternative solutions to problems, evaluate courses of action, and make solid decisions. Age Requirement Must be at least 21 years of age. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License Red Cross First Aid & CPR Certificate Annual Certification in firearms Completion of the Security Department's Defense and Detention Course Completion of the Security Department's Firearms Course Must pass all firearms, defense and written testing required for the position within the first 80 days of appointment/employment. Other Requirements Must possess their own firearm. The Security department will provide a list of authorized firearms Must follow Security department protocols regarding firearms authorized for use. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to talk or hear; stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee may regularly be required to climb or balance; kneel, crouch, or crawl; jump, twist, or maneuver quickly; and taste or smell. Must be able to push or pull up to 100 pounds; Must have the ability to lift, carry or move an individual, including those who may be injured. Must be able to physically restrain individuals when condition of arrest exists. Specific vision abilities required by this job include close vision, distance vision and peripheral vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electric shock. The employee is frequently exposed to extreme cold and extreme heat. The employee is regularly exposed to secondhand tobacco smoke, and vibration. The noise level in the work environment is usually very loud
$37k-47k yearly est. Auto-Apply 60d+ ago

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Blackjack Dealer Experienced
Cache Creek Casino Resort 4.3
Cache Creek Casino Resort job in Sierra Brooks, CA
Being a part of the Cache Creek team comes with amazing benefits: Great Pay Opportunities to Grow Gas Discounts Dental Insurance Life Insurance Paid Time Off (PTO) Recognition Program Free meals in our Employee Dining Room Weekly Paychecks Affordable Healthcare Medical Insurance Vision Care Insurance 401k Savings Plan Tuition Reimbursement Employee Discounts Direct Deposit Must have previous Blackjack Dealer experience Summary Controls the flow and pace of the game at assigned table in accordance with departmental policy by performing the duties outlined below. Essential Duties and Responsibilities include the following. Other duties may be assigned. Smiles, makes eye contact, greets customers, thanks customers for tokes and wishing players “good luck” when the leave their assigned table. Shuffles and deals cards as required for the play of the assigned game. Applies knowledge of dealing procedures according to house rules so as to preserve the security and integrity of games. Exchanges paper currency for gaming chips. Pays winning bets and collects losing bets. Maintains chip tray at table in orderly fashion. Notifies supervisor of any irregularities noticed. Answers questions or inquiries from patrons. Performs other duties as assigned by an immediate supervisor or manager. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education Up to one year related experience or CCCR training. Age Requirement Must be at least 21 years of age. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and secondhand tobacco smoke. The noise level in the work environment is usually moderate.
$32k-39k yearly est. 60d+ ago
Help Desk Technician FT (On-Site, Non-Contract)
Table Mountain Casino Resort 4.1
Friant, CA job
Under general direction from the Manager of Information Technology (IT) Operations, the IT Help Desk Technician provides frontline technical support for a gaming casino, ensuring the reliability, security, and functionality of IT systems. This role involves troubleshooting hardware, software, and network issues, managing user access, and maintaining compliance with Tribal Gaming Commission (TGC), state, and federal regulations. The technician delivers exceptional customer service by assisting employees with technical problems, supporting IT infrastructure, and ensuring operational continuity for gaming and business systems. This list of duties and responsibilities illustrates only the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: Technical Support & Troubleshooting Install, configure, and maintain desktop computers, laptops, printers, VoIP phones, and peripheral devices to ensure optimal performance for Casino team members and guests. Diagnose and resolve hardware failures, connectivity issues, and performance degradation. Administer user accounts, access controls, and permissions within Active Directory and other IT systems. Monitor, manage, and respond to incoming help desk tickets, emails, and radio requests, prioritizing critical issues and ensuring timely resolutions. Escalate complex or high-priority issues to senior technicians or specialized IT staff.. Support casino administrative systems, point-of-sale (POS) terminals, and internal applications. Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365 applications, business-critical software, and casino administrative systems. User Assistance & Training Provide technical support via phone, email, radio, and in-person interactions. Assist employees with software usage, system navigation, and troubleshooting procedures. Educate staff on IT security best practices to safeguard sensitive casino data. Document common technical issues and resolutions to improve response efficiency. System Maintenance & Compliance Assist with performing routine system checks, updates, and patch management to minimize downtime and prevent security vulnerabilities. Maintain compliance with Tribal Gaming Commission (TGC), federal, and Casino IT policies. Protect confidential information and enforce cybersecurity measures in line with industry regulations. Professional Development & Collaboration Stay current on emerging technologies, industry trends, and security protocols. Work collaboratively with IT team members and other departments to support casino operations. Participate in regular team meetings, training sessions, and professional development opportunities. Direct Reports: None. Access to Sensitive Areas: All areas when accompanied by authorized personnel and/or security. Signatory Authority: None. Minimum Qualifications: High School Diploma or GED - Associates degree preferred. 1-3 years progressive work experience in computer desktop support or equivalent combination of education and experience. CompTIA A+, Network+, ITIL v4, and Microsoft 365 certifications are preferred. Excellent interpersonal skills, written and verbal communication, proven analytical and problem-solving abilities are required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Knowledge, Skills and Abilities: Proficiency in Windows-based systems, including Microsoft Server, Microsoft Office Suite, and enterprise software applications. Understanding of networking fundamentals, including TCP/IP, DNS, and Active Directory administration. Familiarity with Microsoft certification standards and best practices for IT support. Strong troubleshooting and problem-solving abilities for hardware, software, and network issues. Proficiency in word processing, spreadsheets, and database applications in a Windows environment. Ability to prepare, review, and analyze technical documentation and operational reports. Assess technology needs and ensure system performance meets operational requirements. Implement, test, and maintain network systems and software applications. Work independently, manage time effectively, and meet strict deadlines. Maintain confidentiality and uphold casino IT security policies. Communicate clearly and professionally, both verbally and in writing. Build and maintain positive working relationships across diverse teams and cultural backgrounds Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus. Work Environment: While performing the duties of this position, the work environment is occasionally noisy and the employee will work indoors. Additionally, the employee may be exposed to cigarette smoke Must be able to work Nights, Weekends, and Holidays
$39k-52k yearly est. 6d ago
Labor Relations Specialist
Thunder Valley Casino 3.8
Lincoln, CA job
The Labor Relations Specialist assists in planning, and coordination of labor relations activities. Analyzes and interprets collective bargaining agreements, labor relations policies and practices. Support Labor Relations functions including, but not limited to Team Member investigations, grievance procedures, unemployment claims and hearings, and due process meetings. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Essential Functions: 1. Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times. 2. Prepare and analyze HR reports, and work with Manager of Labor Relations to respond to data requests associated to collective bargaining agreements. 3. Field face-to-face and phone inquiries from Team Members and/or their representative. 4. Support Team Member investigations by gathering evidence, collecting statements, and scheduling meetings. 5. Prepare company correspondences sent to Team Members and/or their representatives that are associated with the collective bargaining agreement issues. 6. Maintain files and records associated with company collective bargaining agreements. 7. Compile and analyze data required for investigations and grievances. 8. Perform duties at Human Resources front desk as scheduled. 9. Support other Human Resources functions as needed. Qualifications Minimum Qualifications: 1. Two (2) years of work experience in a Human Resources position. Prior experience in unionized environment is preferred. 2. High school diploma or equivalent. College degree preferred. 3. Familiarity with federal and state labor laws. 4. Computer proficiency including experience working with various web browsers, Microsoft Excel, Work, and Outlook. 5. Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form. 6. Service-oriented demeanor and ability work directly with all Team Members at the property. 7. Strong listening and critical thinking skills. 8. Ability to maintain confidentiality of all Team Member accounts and records. 9. Ability to effectively manage multiple projects simultaneously. 10. Ability to adjust work schedule and work weekends and holidays when necessary. 11. Must be at least 21 years of age. 12. Must be able to obtain UAIC Tribal Gaming License. Physical Requirements: 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. 2. Ability to communicate on the telephone and in person with internal and external Guests. 3. Ability to sit for prolonged time periods. 4. Ability to view a computer monitor for prolonged time periods. 5. Must be able to lift 25 lbs. 6. Manual dexterity to operate job related equipment.
$52k-79k yearly est. 4d ago
Valet Attendant FT
Table Mountain Casino Resort 4.1
Friant, CA job
Under general direction from the Valet Supervisor, responsible for parking and retrieving vehicles for customers and providing friendly and efficient service. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: · Greet guests, collect keys, park and retrieve vehicles in a safe and efficient manner. · Maintain vehicle safety and offer assistance with luggage. · Provide a warm and welcoming greeting to arriving guests. · Safely drive and park vehicles in designated areas, following traffic laws and safety guidelines. · Collecting and organizing keys, ensuring accurate record-keeping and secure storage. · Assist guests with luggage, including loading and unloading. · Provide friendly and helpful service to all guests, answering any questions and addressing concerns. · Complete parking tickets with necessary details and maintaining accurate records of vehicle arrivals and departures. · Ensure valet area is maintained tidy and organized, ensuring vehicles are clean before and after use. · Directing traffic flow in the parking area, ensuring smooth and efficient operations. · Follows applicable TMCR company policies and procedures including Hotel operating policies & procedures. Maintain a professional appearance and polite demeanor at all times. Consistently offer professional, friendly, and engaging service. Identify and anticipate guests' needs to ensure personalized service. Secure and retrieve vehicles within and from the parking facility in keeping with the valet parking procedures. · Maintain a clean and neat work environment including common rooms, storage closets, Porte Cochere, and main entrance. Comply with all posted speed limit regulations and vehicle operation safety rules. Maintain a consistent level of customer satisfaction through individual service initiatives. Answer questions or offer information to guests (for example, transportation and promotions). Operate all vehicle types in a congested environment. Ability to work a flexible schedule (available for morning, mid, evening, and night shifts, weekends/holidays as required). Greet guests and offer assistance with luggage. Transport luggage to and from guest rooms. Performs other duties as required. Direct Reports: None. Access to Sensitive Areas: Casino and Hotel Guest vehicles, hotel storage areas, email access and all sensitive areas when accompanied with authorization. Signatory Authority: All Valet related forms. Minimum Qualifications: High School Diploma or equivalent required, unless waived by Human Resources Management. Valid Driver's License and clean driving record acceptable to Table Mountain Casino Resort's insurer is required. Previous hospitality experience preferred. Two (2) years of experience in a supervisory or management position preferred. Excellent communication, leadership, analytical, interpersonal, and decision-making and problem solving skills required. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Knowledge, Skills and Abilities: Knowledge of parking operation procedures. Knowledge of traffic flow and safety regulations. Proven skill in leading, motivating, and managing a team effectively. Strong skill in organization and time management. Ability to handle customer inquiries and resolve issues professionally. Ability to operate vehicles in a safely and efficient manner. Ability to drive manual and automatic transmissions. Excellent communication skills both written and verbal. Considerable ability to listen effectively. Ability to work effectively both independently and as a team member. Ability to manage and organize complex projects and establishes priorities consistent with department/resort objectives. Ability to interact efficiently with department heads, customers and team members, which may require high levels of patience, tact and diplomacy. Ability to work well under pressure in a fast-paced environment. Ability to work cohesively as part of a team. Ability to focus attention on guests needs, remaining calm and courteous at all times. Ability to manage, meet and work effectively under time and resource constraints. Physical Demands: The employee may be required to stand for prolonged periods, walk; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory and verbal communications skills. The employee must occasionally lift and/or move up to 25 pounds. Frequent local or regional travel, using personal vehicle. Periodic domestic travel required. Occasional competitive property visits, industry & other meetings/events. Work Environment: While performing the duties of this position, the employee will be exposed to cigarette smoke. The work environment is noisy and the employee will work indoors and outdoors. Work performed in areas with temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions). Must be able to work Nights, Weekends, and Holidays
$25k-37k yearly est. 10d ago
Call Center Agent
Thunder Valley Casino 3.8
Lincoln, CA job
The Call Center Agent provides superior Four-Diamond Guest service by assisting as a single point of contact for all incoming calls to Thunder Valley Casino Resort in a professional and pleasant manner. The Call Center Agent will support the property by being information experts for all Resort departments including, but not limited to Hotel, Spa at Thunder Valley, all food and beverage outlets, gaming, entertainment and promotions. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Essential Functions: 1. Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times. 2. Answer all incoming inquiries through various applications and equipment in a knowledgeable and professional manner, using correct salutations and etiquette. 3. Anticipate Guests' needs using active listening skills and open-ended questions. 4. Acknowledge all Guests and respond promptly, however busy and whatever time of day. 5. Create, modify, and cancel Hotel, Spa at Thunder Valley, and dining reservations which may include processing credit card transactions. 6. Maximize rate for all reservations, and when applicable, use upselling sales techniques to entice, persuade, and educate the Guest. 7. Direct calls to appropriate Guest rooms, staff, or departments as necessary. 8. Page Guests using the public address system in a courteous and understandable manner. 9. Provide information to callers regarding the facilities and amenities, directions, and upcoming events. 10. Explain and understand hotel and resort policies and practices. 11. Explain Thunder Rewards Card levels and benefits and encourage Guests to utilize the program. Utilize player tracking system to review Guest information including, but not limited to confirmation of exclusive hotel offers. 12. Maintain complete knowledge of: a. All resort departments, services, amenities, hotel information, and hours of operation. b. Special events scheduled in the hotel. c. Promotions and entertainment schedule. d. Gaming and food and beverage offerings. Qualifications Minimum Qualifications: 1. One (1) year of customer service experience required. Hospitality experience preferred. 2. High school diploma or equivalent. 3. Ability to speak and write fluently in English. 4. Must possess outstanding Guest service skills as well as professional and sophisticated communication skills including active listening skills. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. 5. Ability to perform general clerical work and operate a business office machines and a computer in the performance of assigned tasks. 6. Computer proficiency is required. Ability to learn property systems including, but not limited to, hotel management, player tracking software, and Microsoft Office software. Ability to maneuver between multiple computer applications. 7. Ability to perform multiple tasks in an intense, ever-changing environment. Ability to remain calm and polite especially during emergency situations and during periods of heavy business activity. 8. Demonstrated ability to be a self-motivated team player and problem solver. 9. Must be at least 18 years of age. 10. Must be able to obtain UAIC Tribal Gaming License. Physical Requirements: 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. 2. Ability to communicate effectively both orally and in writing. 3. Ability to view a computer monitor for duration of shift. 4. Ability to sit for duration of shift. 5. Manual dexterity to operate telephone console keypad, keyboard, and other job related equipment.
$30k-35k yearly est. 4d ago
Beverage Utility Porter FT - Must be 21 years old
Table Mountain Casino Resort 4.1
Friant, CA job
Under general direction from the Beverage Services Supervisor, responsible for maintaining adequate supply levels and providing friendly, prompt and courteous service to casino patrons according to guest service standards and established policies and procedures. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties & Responsibilities: Serve Casino or internal guests in a pleasant and efficient manner while maintaining excellent service. Clean and sanitize beverage areas, including bars, refrigerators, countertops and floors. Stock beverage outlets with glassware, condiments, beer, paper products and other supplies as needed for efficient operation. Maintain inventory and supplies as needed based on par level. Assist Beverage Servers, Server/Cashiers, Bartenders and Caterings as needed and directed by management. Assist in the set up and break down of bars, portable bars and beverage stations. Organize and maintain the beverage pump room, including products and storage rooms Prepare beverage and or food orders/preparation as requested. Carry dirty dishes and glasses from the Casino floor to the back of house. Stock daily supplies, silverware and glassware. Carefully and properly stack dishes. Responsible for keeping the Casino floor, bars and beverage server areas clean. Respond to any guest requests immediately. Maintain a clean and sanitary work area at all time. Maintain an organized work area for convenient guest interaction and safety. Maintain knowledge and answer guest questions regarding all food venues, beverage service, and Casino related information. Performs other duties as required. Access to Sensitive Areas: Access to F&B storage area. Signatory Authority: None. Minimum Qualifications: High School Diploma or equivalent is required unless waived by Human Resources Management. Prior Food and Beverage experience preferred. RBS certification required. Must be 21 or older. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Knowledge, Skills and Abilities: Knowledge of customer service. Knowledge of sanitation of work areas. Skill in providing excellent customer service. Ability to learn all beverages - non-alcoholic and alcoholic. Ability to learn food service principles. Ability to create a friendly atmosphere and demonstrate excellent customer service. Ability to communicate effectively, both verbally and in writing. Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds. Ability to establish and maintain professional relationships with co-workers at all levels. Ability to work independently and meet strict time lines. Ability to interpret a variety of instructions furnished in written and oral form. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus. Work Environment: Work is generally performed in both indoors and outdoors where employee may have frequent contact with the public and be exposed to second hand smoke, moderate/high noise levels, dirt, dust and unpleasant odors. Work may be performed in areas which may be unusually hot, cold, noisy, smoky and dimly lit, and maneuver outside in temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions). Extended work hours including swing shifts, evenings, holidays and weekends may be required. Must be able to work Nights, Weekends, and Holidays
$29k-38k yearly est. 51d ago
Promotions Coordinator
Thunder Valley Casino 3.8
Lincoln, CA job
The Promotions Coordinator organizes activities and details related to casino promotions and events. This includes conducting property-wide information campaigns, prize drawings, Player Development Special Events and off-property events. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Essential Functions: 1. Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times. 2. Coordinate and execute property promotions and events. 3. Assist with event set-up and registration, conduct drawings and slot tournaments, and deliver promotional announcements as needed. 4. Assist with inventory of promotional items. 5. Prepare and issue promotional gift items. 6. Update and input data into the Thunder Rewards database. 7. Assist with printing and delivery of promotional information to all departments, including monthly schedule calendars. Qualifications Minimum Qualifications: 1. One (1) year of promotions and events experience preferred. 2. High school education or equivalent preferred. 3. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. 4. Excellent verbal and written communications skills required. 5. Computer skills, including proficiency with Microsoft Word and Excel. 6. Ability to speak in front of large crowds and make public overhead announcements. Experience as an emcee is preferred. 7. Friendly, approachable manner and ability to converse naturally with Guests. 8. Must be able to work any shift including evenings, weekends, holidays and irregular schedules. 9. Ability to accurately work on multiple projects under demanding circumstances. 10. Must be at least 21 years of age. 11. Must be able to obtain UAIC Tribal Gaming License. Physical Requirements: 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. 2. Ability to stand for duration of shift. 3. Ability to lift 25 lbs. 4. Manual dexterity to use job related equipment.
$37k-50k yearly est. 12d ago
Steakhouse Bus Person
Thunder Valley Casino 3.8
Lincoln, CA job
The Steakhouse Bus Person will assist in providing a superior dining experience to Guests of Thunder Valley Casino Resort by ensuring timely and friendly service. The Bus Person is primarily responsible for clearing and setting tables in the restaurant. The Bus Person is responsible for setting up bus stations with ice, coffee, tea, plates, silverware, water pitchers, glasses, and cups, as well as for cleaning that bus station continuously. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Essential Functions: 1. Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times. 2. Set place settings on table, applying knowledge of different eating utensils as well as items included in a fine dining table setting. 3. Set up and clean bus stations. 4. Fill ice water pitchers. 5. Prepare and serve beverages for Guests such as coffee, tea, soda, and water. 6. Slice bread, putting it into oven and placing into a basket. 7. Set up butter dishes and deliver to table. 8. Retrieve wine glasses from back storage areas. 9. Return trays of glasses and putting them away at station. 10. Transport trays with dishes to back area. 11. Polish silverware. 12. Maintain the restock area with clean silverware, napkins, and to-go containers. 13. Clear tables, and clean properly with sanitized towel before resetting. Wipe down chairs and booth seats. 14. Wipe down condiments are return to appropriate locations. 15. Clean water spills, food stains, and dirt and debris from tables and floors. 16. Maintain proper sanitation buckets in bus stations. 17. Deliver dirty dishes, glassware, and flatware to dish area. 18. Scrape plates, and load glasses and flatware in racks for washing. 19. Maintain a clean and organized bus cart. 20. Sweep under tables with broom and dust pan when needed. 21. Follow established side work and other duties assigned by management. 22. Refill drinking glasses with water, and deliver food items to tables as needed. 23. Ensure that all health and safety procedures are followed and adhered to at all times. Qualifications Minimum Qualifications: 1. High school diploma or equivalent education preferred. 2. Prior restaurant experience is preferred. 3. Must be able to communicate effectively with Guests, Team Members, and management in both written and verbal form. 4. At least 18 years of age. 5. Ability to obtain UAIC Tribal Gaming License. Physical Requirements: 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers, and symbols. 2. Requires ability to bend and reach for supplies and equipment and push carts. 3. Ability to lift and move up to 50 lbs. 4. Ability to stand and walk for the duration of shift. 5. Manual dexterity to operate job related equipment.
$25k-35k yearly est. 12d ago
Baker II
Thunder Valley Casino 3.8
Lincoln, CA job
The Baker II will execute and follow recipes for production of baked goods and desserts for the property including, but not limited to, breads, rolls, breakfast breads, cookies, muffins, biscuits, pies, and cakes. The Baker II will perform quality checks on ingredients and finished products, and use frostings, glazes, fillings, and other toppings to enhance item presentation. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Essential Functions: 1. Practice, support, and promote Thunder Valley Casino Resort's “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times. 2. Prepare all dessert menu items for food and beverage outlets, banquets, and special events. Maintain awareness of the last-minute orders, banquets, and special events. 3. Make and decorate all cakes, puddings, cookies, pies, tarts, and other pastry items found on the dessert menus and the restaurants. 4. Responsible for bread production in all food and beverage outlets. 5. Read and follow recipes. 6. Measure and combine ingredients using mixers, blenders, heat sources, and other equipment to make products. 7. Identify different products such as flour, sugar, fondant, and chocolate. 8. Test ingredients and finished goods to ensure that each item meets food safety and quality controls. 9. Properly rotate products in all freezers, storerooms, and cold boxes. 10. Decorate and display finished products. 11. Keep records relating to deliveries, inventory, and production levels 12. Clean and restock workstation, ensuring that all equipment is sanitized and prepared for the next shift. 13. Display and encourage teamwork in the department. 14. Communicate consistently with all managers, keeping them aware of all department activities. 15. Follow SOPs, recipe books, and guidelines and have all necessary supplies to provide consistency and quality of service. 16. Maintain cleanliness, safety, and sanitation standards in accordance with department policies and those of the Indian Health Department. Utilize HACCP Manager Monitor System. 17. Ensure that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notify a supervisor immediately if kitchen and equipment are not in good working order. Qualifications Minimum Qualifications: 1. High school diploma or equivalent. 2. Previous commercial kitchen baking experience. 3. Two (2) years of experience producing professionally decorated cakes including colors, patterns, and logos is preferred. 4. Ability to work with icing, fondant, and airbrushes. 5. Ability to conceive, develop, and produce designs that effectively capture the intended message and produce the desired results. 6. Ability to work with kitchen equipment, such as mixers, ovens, and microwaves. 7. Knowledge of proper rotation procedures, including but not limited to the first in/first out (FIFO) method. 8. Basic math skills. 9. Ability to work in a fast-paced environment with the ability to prioritize multiple tasks simultaneously and meet deadlines while producing quality output. 10. Strong communication, time and resource management, and planning skills, as well as demonstrated sense of urgency when needed. 11. Attention to detail, especially when performing quality inspections on ingredients and products. 12. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. 13. Ability to work well within a team and with a diverse group of individuals. 14. Must have or be able to obtain a ServSafe Food Handler card. 15. At least 18 years of age. 16. Ability to obtain UAIC Tribal Gaming License. Physical Requirements: 1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols. The ability to hear, smell, taste, and touch. 2. Ability to lift up to 50 lbs. with or without assistance. 3. Ability to walk, stand, carry, push, pull, and roll over oven racks, dessert racks, and cabinets. 4. Must be able to push up to 400 lbs. on a pushcart with or without assistance. 5. Must be able to enter walk-in units with temperatures to -10 degrees. 6. Must be able to bend and reach to a height of 6 feet with or without assistance. 7. Must be able to walk and stand for extended periods of time in a hot or cold kitchen environment. 8. Manual dexterity to operate job related equipment.
$34k-43k yearly est. 13d ago
Project Manager, Associate
Jackson Rancheria Casino Resort 4.1
Jackson, CA job
The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner's representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Assist in project planning, budgeting, scheduling and identification of resources needed. This includes project accounting functions including managing the budget, tracking/managing costs and minimizing exposure and risk in the project. Assist in preparing contracts and negotiate revisions, changes and additions to contractual agreements with architects, suppliers and subcontractors. Assist in developing specifications for construction, repair and modification projects for the purpose of providing them to architects, sub-contractors etc. for selection and awarding of contracts. Assist in composing/editing Requests for Proposals and Requests for Quotes. Prepare bid analyses and vendor recommendation for approval and contracting. Preparing conceptual and detailed cost estimates from schematic or feasibility-level documentation. Develop variance summaries between estimates and value engineering studies. Participate and often lead the preparation and presentation of cost / budget information to project stakeholders. Facilitate value engineering sessions with the project team, including external consultants/vendors Reviewing construction contracts to identify key insurance and damages clauses. Prepare meeting agendas, take/distribute meeting notes, participate/lead Pre-Construction and OAC meetings. Review, approve/deny payment applications and invoices. Prepare project scoping documents with input from project stakeholders. Complete QA/QC reviews of technical documentation prepared by third parties. Facilitate and/or attend job site meetings. Qualifications Experience in construction process, including architecture and civil project design. General knowledge of Construction law, practices, and procedures. Knowledge regarding materials and methods involved in the construction of buildings or other structures, including utilities and roads. Knowledge of pertinent building, plumbing, mechanical, electrical, fire, energy, accessibility and zoning codes and ordinances and the agencies that have jurisdiction. Proficiency with reading project plans, specs, contracts, purchase orders, change orders, etc. The preferred candidate would have a degree in Construction Management, Architecture, Civil Engineering and a minimum of 5 years of Project Management experience. Pay range: $29.00- $37.70 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.
$29-37.7 hourly Auto-Apply 51d ago
Spa Tech Massage
Cache Creek Casino Resort 4.3
Cache Creek Casino Resort job in Sierra Brooks, CA
Being a part of the Cache Creek team comes with amazing benefits: * Great Pay * Opportunities to Grow * Gas Discounts * Dental Insurance * Life Insurance * Paid Time Off (PTO) * Recognition Program * Free meals in our Employee Dining Room * Weekly Paychecks * Affordable Healthcare * Medical Insurance * Vision Care Insurance * 401k Savings Plan * Tuition Reimbursement * Employee Discounts * Direct Deposit Summary Welcome and service guests in a professional and friendly manner. Perform massage and body treatment services offered by The Spa at CCCR. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Perform massage and body treatment services offered by The Spa at CCCR. * Full knowledge of all body care retail products offered at The Spa at CCCR. * Basic knowledge of human anatomy and have the ability to handle related questions. * Ability to perform the following massage techniques, but not limited to: Swedish, Deep Tissue, Prenatal, Reflexology, Hot Stone, and Chair Massage. * Full knowledge of all services provided in The Spa and cross sell services. * Create and maintain a professional, friendly and elegant spa environment for all patrons. * Ensure professional, courteous and knowledgeable customer service at all time. * Maintain the cleanliness and neatness of The Spa at all time. * Clean and sanitize work station after each guest. Ensure the cleanliness of work station and equipment at all times. * Attend all product knowledge and motivational training program, meeting and work related events. * Perform other work related duties assigned by the management. * Must be able to work on weekends and holidays. * Must be able to work all shift hours. SELLING, PROMOTIONS AND SALES GOAL Promote and cross sell non-massage and body treatment related spa services to guests. Promote body care retail product offered by The Spa at CCCR to all guests with explanations of features and benefits of the products. Initiate and participate in self-promotional activities. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education Must have a minimum of 500 hours as a massage therapist and valid CMT (Certified Massage Therapist) certificate issued by an official and legal institution. Age Requirement Must be at least 18 years of age. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Valid CMT (Certified Massage Therapist) certificate issued by an official and legal institution. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and secondhand tobacco smoke. The noise level in the work environment is usually quiet.
$39k-48k yearly est. Auto-Apply 60d+ ago
Detail Shop Auto Detailer
Pechanga Development Corp 3.9
Temecula, CA job
Full-time Description Pechanga Auto Detail Shop is part of the Pechanga Gas Station and Mini Mart. The Auto Detailer is responsible for providing excellent service and support to the operation which is open seven days a week. The Auto Detailer performs daily tasks on automobiles and recreational vehicles according to company standards or client specifications which may include performing detail inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, deodorizing interiors and keeping records related to gas levels and the condition of the vehicle. This position requires the individual to have great attendance and be flexible to work all day shifts. Pechanga Service Agreement: Pechanga Auto Detailers are at the forefront of customer service. Positive interactions with customers ensure repeat business in the future. Welcoming an incoming customer with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat customers with respect, and make it clear that their business is appreciated. Duties and Responsibilities: Maintain organization and cleanliness of the property at all times (inside and outside the Detail shop, the pump islands, car wash area, propane station, landscaping, driveways, back patio, parking lot, register area, and breakroom). Adhere to Company Policies and Procedures. Accountable for the use and care of controlled property equipment (keys and radios). Carries out the daily operations of the Detail shop. Books appointments Performs transactions on POS system. Troubleshoots detail equipment when issues arise. Acknowledges every customer with exceptional and courteous customer service. Establishes and maintain cooperative and effective working relationships with team members. Immediately reports any suspicious activity including counterfeit currency, potential theft and safety or emergency concerns to management if/when they occur. Performs pre- and post- service inspections: Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, loose parts and poor mechanical operation prior to service and inspects vehicle's detail service after completion. Operates buffers, steamers, hoses, vacuums, and other equipment to meet service expectations. Cleans, washes, and dries interiors and exteriors by hand or with light machinery or tools Shampoos and deodorizes carpets, conditions leather, buffs and waxes exteriors. Uses cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles. Applies dressing on tires and tire wells. Cleans engine and engine bay compartment. Keeps accurate records of vehicle's condition. Operates all tools in a safe manner. Moves and parks vehicles. Responds to client inquiries and follows through with excellent service. Checks in supply vendors and ensure all deliveries are properly received, counted and checked for quality. Assists Gas Station with dispensing propane and monitoring car wash operations Performs other duties as assigned Requirements Education and Experience: Must be twenty-one (21) years of age. Minimum of one (1) years detailing or related experience required. Must have valid driver's license with no restrictions and must be able to operate manual and automatic transmission vehicles. Ability to perform basic mathematical computations. Point-of-service experience is a plus
$30k-37k yearly est. 41d ago
Staff Accountant
Cache Creek Casino Resort 4.3
Cache Creek Casino Resort job in Sierra Brooks, CA
Being a part of the Cache Creek team comes with amazing benefits: * Great Pay * Opportunities to Grow * Gas Discounts * Dental Insurance * Life Insurance * Paid Time Off (PTO) * Recognition Program * Free meals in our Employee Dining Room * Weekly Paychecks * Affordable Healthcare * Medical Insurance * Vision Care Insurance * 401k Savings Plan * Tuition Reimbursement * Employee Discounts * Direct Deposit Summary Responsible for timely and accurate preparation of the monthly financial statements by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Performs higher level tasks than the Accounting Specialist(s). * Prepares daily and monthly journal entries. * Responsible for daily bank reconciliation and cash position report. * Reconciles general ledger accounts and inter-company account monthly. * Cross-trains with other General Ledger staff to learn other duties in order to ensure coverage when other staff is out of the office. * Assists in preparation of explanations for monthly P&L meetings, including comparison of actual versus budget and prior year amounts. * Assist with internal and external audits. * Assists other department personnel with questions and concerns. * Other duties as needed. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The successful candidate must be detail oriented and have the ability to manage multiple tasks while meeting deadlines and have adaptability to changing priorities and situations. Education and/or Experience Three years related experience and / or training in a large, complex environment; four year degree in Accounting or related field or equivalent combination of experience and education. Language Skills Strong communication and interpersonal skills both oral and written. Ability to interpret quotes, contracts and invoicing documents. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have the ability to learn new systems quickly and have knowledge of Excel and Word. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License Age Requirements Must be at least 21 years of age. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to sit. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Additional Information Individual should be self-motivated and have the ability to work in a team environment.
$51k-64k yearly est. Auto-Apply 60d+ ago
Supervisor, Cage Cashier
Jackson Rancheria Casino Resort 4.1
Jackson, CA job
Supervises and coordinates activities of Main Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned. Responsibilities Adjusts scheduling as needed for adequate coverage. Reviews, enforces and follows Cage Cashier procedures during their shift. Responsible for imprest (set amount) cashier drawer as assigned during their shift. Responsible for reviewing posting daily for any procedural changes. Responsible for working assigned schedule, including overtime. Updates guest accounts in casino computer system, and authorizes and processes credit, check cashing, safekeeping and front money transactions for casino guests. Trains, evaluates performance, and recommends discipline of cashiers on their assigned shift. Ensures that assigned shift team members provide superior guest service to external and internal guest. Develops for Cage Shift Managers review, the corrective action counseling notices for team members on assigned shift, and issues to team members as assigned by Cage Shift Manager. Audits shift paperwork on a random basis to ensure compliance with policies and procedures. Performs random audits of cash and chip bank, and ensures compliance of team members with gaming regulations and department procedures. Protects Casino and Tribal assets by monitoring the performance of the team members on assigned shift. Verifies the count of Cage banks which are out of balance to reconcile variances, and prepares investigation paperwork for subsequent review of management personnel. Tracks attendance for team members on assigned shift, and ensures that corrective action is taken in accordance with casino policy. Ensures that assigned shift is in full compliance with Title 31 requirements, and that all logs and reports are completed in an accurate and timely manner. Assists operating departments to ensure timely and efficient guest service. Cooperates with team members on other shifts to provide consistent application of Casino procedures and regulations. Qualifications EDUCATION and/or EXPERIENCE 10-key skills with at least 6 months of prior cashiering experience. Related experience and/or training; or equivalent combination of education and experience preferred. Pay range: $24.00 - $31.20 per hour *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.
$24-31.2 hourly Auto-Apply 23d ago
RV Resort Guest Services Attendant
Pechanga Development Corp 3.9
Temecula, CA job
Full-time Description The RV Resort is part of the Pechanga experience and is a hospitality enterprise. The Guest Services Attendant (GSA) is responsible for creating a memorable experience for all guests. This includes indoor and outdoor tasks such as welcoming guests, processing reservations (over the phone and in person), patrolling the sites, and maintaining the cleanliness of the property, while providing excellent guest service. This position requires the individual to have great attendance and be flexible to work all shifts, including weekends and holidays to support the operation 365 days a year. Pechanga Service Agreement: RV Resort Guest Services Attendants are at the forefront of customer service. Positive interactions with guests ensure repeat business in the future. Welcoming an incoming guest with a friendly smile and warm greeting goes a long way and assures they leave the premises with a positive impression of the company. Team Members should treat guests with respect, and make it clear that their business is appreciated. Duties and Responsibilities: Assists RV Resort guests with check-in/check-out process, books reservations (sites and clubhouse) processes payments, and posts charges using software system (RMS and Micros). Acknowledges every customer with exceptional and courteous customer service. Maintains complete knowledge of site types and locations, amenities, rates, discounts, availability, special packages, promotions, concerts, and upcoming events at Pechanga Resort Casino. Performs administrative work with accuracy including filing of various documents and guest agreements. Responds to guest requests promptly, efficiently, and courteously. Creates reports and operates cash register, computer, fax and copy machines. Completes open and closing shift duties including preparing cash register, site checks, reconciling transactions (cash and credit) and contacting guests regarding their outstanding balances. Performs pre and post site patrols to welcome and engage guests, and ensure guests are enjoying the property, as well as adhering to resort policy. Creates, maintains, and submits a daily activity log. Responds to guest requests (unlocks/locks sewer dump station, prepares propane tanks, unlocks BBQ, cleans and disposes of dog waste, performs landscaping). Maintains organization and cleanliness of the property at all times (inside and outside sites, dog park, guest amenity area, and pool) and addresses/resolves any issues that may arise. Performs all other duties and projects as assigned. Requirements Education and Experience: High School Diploma or general education degree (GED) required. Minimum of one (1) year hospitality, retail, or related experience. Cash handling experience preferred. Attention to detail and problem-solving skills. Great interpersonal and organizational skills. Strong written and verbal communication. Basic math skills.
$28k-34k yearly est. 60d+ ago
Financial Controller
Cache Creek Casino Resort 4.3
Cache Creek Casino Resort job in Sierra Brooks, CA
Supervises and manages all Financial Accounting functions including the recording, reporting of daily Accounts Payable, General Ledger Reporting, including journal entries, payroll preparation and entries, daily banking and fixed assets. Responsible for all financial reporting, including monthly and annual statements. Remains current on all Tribal, State, and Federal gaming rules and regulations. Coordinates all financial information required by internal and external auditors. Establishes accounting policies and procedures and ensures adherence to such policies. Oversee all hiring, training, scheduling, counseling, evaluating, and terminating of accounting personnel. Informs the Chief Financial Officer of any irregularities or problems. Performs the function personally or through subordinates. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible for the oversight of all activities related to the Financial (General Ledger, Accounts Receivable, Accounts Payable, and Payroll) functions within the Finance Department in accordance with established policies, procedures and controls. Prepare and publish timely monthly financial statements, ensure all journal entries and supporting documentation prepared by General Ledger staff is entered and posted in a timely fashion during the month. Supports month end and year end closing process. Manage and comply with Tribal, state, county and federal government reporting requirements and tax filings. Prepares and submits Allocated Tips to IRS annually Develop and document business processes and accounting policies to maintain and strengthen internal controls. Initiates wire transfers. Direct responsibility for Executive compensation, including bonus calculation and administration of non-qualified deferred compensation plan. Approves invoices for payment, ensuring proper documentation and department level review; signs checks. Reviews and approves requisitions for capital and construction purchases. Vets contracts and agreements with external legal counsel before presenting to General Manager for signature. Coordinates with company independent auditors and ensures compliance with Generally Accepted Accounting Principles (GAAP). Investigates technical accounting issues for compliance. Perform other duties as assigned by Chief Financial Officer. Supports and endorses company R.I.C.H philosophy SUPERVISORY RESPONSIBILITIES Oversees four managers responsible for supervising approximately 40 employees within the Finance Department. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A. or B.S.) in Accounting or Finance from four-year College or university; and eight plus years of combined accounting or finance experience. CPA preferred. AGE REQUIREMENTS Must be at least 21 years of age. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. The noise level in the work environment is usually moderate.
$69k-93k yearly est. Auto-Apply 60d+ ago
Analyst, IT Systems
Jackson Rancheria Casino Resort 4.1
Jackson, CA job
Provide 24/7 advanced to expert level support of the enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices including the ability to identify, research, and resolve technical problems. Manage software installation and upgrades projects. SQL supports mission-critical gaming and casino systems by providing full-stack application and database support. This role focuses on MS SQL Server scripting, stored procedure administration, performance troubleshooting. Make recommendations for improvements to current systems based on information gathered from end user surveys, trending reports, and system and application analysis. Install, configure, troubleshoot, and maintain operating systems, application software, and related utilities to provide efficient and reliable system operation. Provide coordination of network and PC support solutions and project management. Perform system and application analysis to improve performance and security. Create procedure, manual and documentation for use in the IT support structure. Provide administration of gaming, hospitality, point of sales, accounting/financial, various casino, back of house, and tribal applications. Responsibilities Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. Requires 24/7 on call phone support when assigned to include the use of discretion and independent judgment with respect to decision making that affects all areas of IT support. Perform system and application analysis including consulting with users to determine functional specifications and providing a recommendation to improve performance and security. Identify opportunities that can improve efficiency of business processes. Drawing up specific proposals for modified or replacement systems. User Acceptance Testing (UAT) Validates results by testing programs and systems. Ensures operation by training client personnel; providing support. Coordinate and manage projects related to software installation and upgrade. Perform advanced to expert level administrative system and application support which may include gaming systems, non-gaming, accounting/financial systems, various casino and back of house, and tribal systems and applications. Provide operational support for casino management, gaming, loyalty, and financial systems. Develop, maintain, and troubleshoot Transact-Structured Query Language (T-SQL) scripts and stored procedures. Analyze SQL Server logs, application logs, and system metrics to resolve incidents. Support performance tuning and query optimization for high-volume transactional systems. Perform safe data corrections using approved change and audit procedures. Assist with basic SQL Server administration including backups, monitoring, and job review. Experience supporting SQL Server in production environments. Perform advanced administration of Active Directory, email, and various application user accounts. Communicating and coordinating scheduled maintenance and downtime with internal customers. Respond to incidents and create service requests using the service desk tracking system. Prepare and maintain manuals and documentation for IT support (i.e., desktop procedures, end-user help guidelines, trouble-shooting guides and hardware and application installation procedures). Install, configure, troubleshoot, and maintain network connected hardware and software, including peripherals, laptop and desktop PC, printers, kiosks, and miscellaneous devices. Assist with compliance efforts pertaining to the Minimum Internal Control Standards for IT requirements. Assist with Change Management and Disaster Recovery Plan and testing. This includes policy, procedures, and documentation in accordance to JRCR TGA, NIGC MICS, and industry standards. Assist with the design and implementation of desktop deployments and operating system upgrades. Assist with the coordination of third-party maintenance for enterprise level hardware and software. Assist with IT procurement and product review. Qualifications EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED), A.S. or equivalent in Technical Institution (Two-year degree). Four-year degree in Computer Science or equivalent years of experience 3-4 years' experience in the field or a related area The individual should have Microsoft certification or equivalent experience with current Windows Server, and Windows enterprise environments. Pay range: $78,500 to $102,000 per year *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.
$78.5k-102k yearly Auto-Apply 9d ago
Host, Casino
Jackson Rancheria Casino Resort 4.1
Jackson, CA job
The Casino Host is considered the sales representative for the Casino. The position is responsible for bringing new business, developing customer loyalty and generating incremental trips among premium players to Jackson Rancheria Casino Resort. The mission, responsibilities and accountability of the Casino Host pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills, including writing and phone skills is mandatory in this highly visible position. Responsibilities • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines. • Solicits and identifies new high worth guests on the casino floor for Dreamcatcher's Club. • Utilize personal and professional contacts to generate new business for the Jackson Rancheria Casino Resort. • Assist in coordinating all activities for the recruiting of new patrons and retention of existing patrons. • Creates and maintains player's accounts, ensuring all information is current and updated. • Assists with the maintenance and updating of the players master list, reservation lists, and other various lists maintained by the property. • Responsible for meeting guest transaction quotas to include cold calls, note writing, email and other tasks; required to conduct outbound phone solicitation to current players and new players. • Acknowledges, greets and converses with guests on the casino floor. • Assists guests both over the phone and in person - answers incoming phone calls placed to the Player Development line and company issued cell phones and practices proper telephone etiquette standards established by the Player Development department. • Issues player cards and reprints. • Issues point vouchers and extend comps in accordance with gaming activity and guidelines. • Promotes Dreamcatcher's card usage and benefits of Player's Club. • Accurately communicates all marketing activities and promotions, and amenities available to employees and guests. • Take initiative to own all guests complaints; resolves issues immediately and follows up with guests to ensure guest satisfaction. • Proactive in communicating with players to schedule future trips to JRCR -answers reservation inquiries and assists guests with booking and changing future reservations. • Required presence at offsite events or functions. • Function as a highly visible customer service representative on the casino floor. • Ensures that all areas under host responsibility (i.e. the High-Limit Lounge and Host Office) are kept free of clutter, bussed of dishes, glasses and other debris, and kept at the standards outlined by the department manager. • Provides assistance to slot and table game departments with player card reprints, new sign-ups and account maintenance. • Provides optimal service to high valued guests by tending to the Elite line located at the Dreamcatcher's Booth. • Practices teamwork and creates a positive work environment. • Adheres to all applicable gaming laws and minimum internal controls relative to the gaming floor. Qualifications EDUCATION and/or EXPERIENCE • Experience in any of the following- hospitality, gaming, marketing, sales or heavy guest service oriented positions. • Bilingual or multilingual skills preferred (especially in Spanish, Vietnamese, Chinese, Tagalog, Cambodian Lao or other languages commonly spoken by our guests). The ability to communicate effectively in a second language is a plus as it can enhance guest engagement and satisfaction. Pay range: $50,800 to $66,000 per year *Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am. This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment
$50.8k-66k yearly Auto-Apply 16d ago
Employee Dining Room Cook
Cache Creek Casino Resort 4.3
Cache Creek Casino Resort job in Sierra Brooks, CA
$800 Sign On Bonus paid after successful completion of 90 days working as a Cook II! Being a part of the Cache Creek team comes with amazing benefits: Great Pay Opportunities to Grow Gas Discounts Dental Insurance Life Insurance Paid Time Off (PTO) Recognition Program Free meals in our Employee Dining Room Weekly Paychecks Affordable Healthcare Medical Insurance Vision Care Insurance 401k Savings Plan Tuition Reimbursement Employee Discounts Direct Deposit Summary Provide service to internal guests in the Employee Dining Room which is consistent with Cache Creek Casino Resort R.I.C.H. Core Values. Essential Duties and Responsibilities include the following. Other duties may be assigned. Promote Cache Creek Casino Resort in a positive manner. Practice Serve Safe Sanitation Standards at all times while working in the Kitchen. Work all stations in the Employee Dining Room Kitchen including but not limited to the griddles, fryers, woks, grill, steamer, stove and pantry and produce all menu items as required. Cook food on the daily menu as specified by the Chef with consistency. Perform all prep work for all stations. Carry on all staff interactions and service to the guest(s) in the accepted language by which Cache Creek Casino Resort conducts business (English). Practice “clean as you go” program to insure all areas are well maintained. Practice the Cache Creek Casino Resort core values of Respect, Integrity, Commitment and Humility-R.I.C.H. As required, be able to assist Main Kitchen Chef in any duties which fall into the Cook II category. Maintain the Front of the House condiments station, coffee, soda and all other drink items to full service 100% of the time. Inventory food product to be order by “Station” by the Chef. Maintain Salad Bar with all menu selections. Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education One year related experience in fast food or family style restaurant as a cook in a high volume setting and high school diploma or general education degree (GED). Age Requirement Must be at least 18 years of age. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. SERVSAFE Certification. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
$34k-40k yearly est. 60d+ ago

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Cache Creek Casino Resort
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Updated January 19, 2026

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Security Armed Supervisor

Blackjack Dealer Experienced

Help Desk Technician FT (On-Site, Non-Contract)

Labor Relations Specialist

Valet Attendant FT

Call Center Agent

Beverage Utility Porter FT - Must be 21 years old

Promotions Coordinator

Steakhouse Bus Person

Baker II

Project Manager, Associate

Spa Tech Massage

Detail Shop Auto Detailer

Staff Accountant

Supervisor, Cage Cashier

RV Resort Guest Services Attendant

Financial Controller

Analyst, IT Systems

Host, Casino

Employee Dining Room Cook

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