Liaison jobs at CACI International

Are you an experienced Service Coordinator with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Service Coordinator to work at their company in Faribault, MN. The Service Coordinator is responsible for managing and coordinating the delivery of services to clients. This role involves liaising with clients, service providers, and internal teams to ensure that all services are delivered on time, within budget, and to the highest standard. The Service Coordinator also handles administrative tasks related to service delivery, including scheduling, documentation, and communication Primary Responsibilities/Accountabilities: Own the customer communication and coordination of service delivery Responsible for preparing quotations and managing the service delivery timeline Schedule the delivery of services, ensuring that resources are available and tasks are assigned to the appropriate personnel - this may be with internal field technicians or service partners Responsible for initiating and advancing installed-base service opportunities with customers, effectively communicating the benefits and scope of our offerings Administer the follow-up cadence for aftermarket service opportunities using digital tools Manage and update service schedules, ensuring timely and accurate communication with clients and service providers Responsible for gathering all pertinent onsite information, including safety requirements, any required training and work scope, to then communicate to the assigned field technician Maintain accurate and up-to-date records of client interactions, service plans, and service delivery via client digital tools Work closely with internal teams, including sales, operations, and finance, to ensure seamless service delivery Qualifications: Experience in Service Coordination or Customer Support 2+ years in a similar role involving scheduling, client communication, and service delivery. Strong Organizational and Time-Management Skills Ability to manage multiple service schedules and priorities in a fast-paced environment. Excellent Communication Skills Proficient in both written and verbal communication for interacting with clients, technicians, and internal teams. Proficiency with Digital Tools and CRM Systems Comfortable using scheduling software, service management platforms, and Microsoft Office Suite. Problem-Solving and Critical Thinking Ability to resolve scheduling conflicts, anticipate service needs, and adapt to changing circumstances. Attention to Detail and Accuracy Skilled at maintaining precise records, quotations, and documentation for service delivery. Customer-Focused Mindset Demonstrated ability to build positive relationships and ensure high levels of client satisfaction

Immediate need for a talented Care Management Support Coordinator. This is a 06 months contract opportunity with long-term potential and is located in McAllen, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-93118 Pay Range: $16.00 - $17.00 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Conduct outreach calls to members to assist with care plan follow-ups, resource coordination, appointment scheduling, and general inquiries Provide education and guidance to members and caregivers regarding program processes, available services, and next steps Support members by connecting them with community resources and health plan services to promote high-quality care experiences Address member and provider inquiries, explain procedures and protocols, and escalate issues when necessary Perform onboarding and administrative tasks such as sending welcome packets, educational materials, and other correspondence Maintain and update non-clinical member records in accordance with current policies and regulatory guidelines Use knowledge of available benefits, local programs, and social resources to make appropriate referrals for Social Determinants of Health (SDOH) needs Participate in team huddles, meetings, and training sessions as required Meet daily performance metrics and comply with all organizational policies and standards Perform other duties as assigned Key Requirements and Technology Experience: Key Skills; Proficient in English and Spanish both . At least 1 year of experience in healthcare or medical . Experience with appointment scheduling . Should be comfortable for onsite training in McAllen High School diploma or GED required 1-2 years of related experience required Experience in high-volume inbound and outbound calling is strongly preferred Appointment scheduling experience Bilingual (Spanish) Proficiency with Microsoft Office applications Knowledge of healthcare processes or medical experience Our client is a leading Healthcare Insurance Company Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Immediate need for a talented Community Resource Coordinator. This is a 06+ months contract opportunity with long-term potential and is located in Los Angeles, CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-91400 Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Conduct telephonic and community outreach to connect members with essential resources such as housing, food assistance, transportation, and healthcare services Document member interactions, follow-up actions, and outcomes accurately in system databases Perform monthly reviews of structured notes to ensure documentation quality and compliance Facilitate appointments with primary care providers and assist members in navigating healthcare systems and benefit programs Participate in wellness outreach programs, maternal and reproductive health initiatives, and community health fairs Collaborate with internal teams to identify barriers and create solutions to improve member engagement and care coordination Achieve a member contact completion rate of at least 35% and ensure timely follow-ups on outreach campaigns Key Requirements and Technology Experience: Key Skills; Community Resource Coordinator 1-2 years of related healthcare experience (e.g., member advocate, community resources, or care coordination roles) Valid driver's license and active auto insurance (required for member visits) Proficient in English and Spanish both. High School Diploma or GED Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role's responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation. The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment. Responsibilities Respond to customer inquiries via phone, email, or other channels. Maintain professionalism with internal and external customers, ensuring positive interactions. Generate and close quotes, process orders, and route website leads. Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity. Resolve product or service issues, escalating when necessary. Liaise between production, customer care, and accounting to track orders. Assist with audits, reporting, and account analysis for clients. Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line. Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics. Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments. Qualifications Associate degree or equivalent experience; combination of education and relevant work experience considered. Strong written and verbal proficiency in Spanish and English. Sales administration experience preferred. Familiarity with product structures, bill of materials, routers, or technical prints. Excellent written communication skills. Strong organizational, technical, and problem-solving skills. Ability to work under pressure, meet deadlines, and manage competing priorities. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint). Experience with video conferencing tools (Zoom, Teams, etc.).

FTZ Administration & Duty Drawback Support Coordinator The FTZ Administration & Duty Drawback Support Coordinator provides essential operational and administrative support for the company's daily Foreign Trade Zone (FTZ) and Duty Drawback programs. This role is crucial for maintaining audit-ready documentation, coordinating with external brokers, and ensuring compliance with U.S. Customs and Border Protection (CBP) regulations across all import and drawback functions. Key Responsibilities Duty Drawback Operations The coordinator will assist the Drawback Specialist with the daily execution and sustainment of the duty drawback program: Claim Documentation: Collect, organize, and match all required source documentation for drawback claims, including import entry summaries, commercial invoices, export documentation (EEI), and bills of lading. Broker Coordination: Serve as the primary operational contact for the Customs Broker, focusing on data coordination and secure electronic transfer of validated claim data for submission via ACE. Recordkeeping: Maintain a comprehensive, audit-ready archive of all drawback claim files, ensuring quick retrieval and substantiation for internal or CBP review. Reporting: Track the status of all filed claims (e.g., pending review, liquidated, paid) and provide weekly progress reports on recovery amounts to the manager. Discrepancy Resolution: Collaborate with customs brokers, freight forwarders, and internal finance teams to resolve documentation and data discrepancies necessary for timely claim completion. Foreign Trade Zone (FTZ) Administration The coordinator provides daily administrative support and coordination for all FTZ activities: Admissions: Prepare and assist with the filing of accurate e214 Admissions with CBP for all incoming foreign merchandise, ensuring timely system entry and physical segregation within the Zone. Inventory Control: Assist the Manager in daily inventory reconciliation between the FTZ Inventory Control and Recordkeeping System (ICRS) and the Warehouse Management System (WMS), immediately flagging any discrepancies. Withdrawals: Prepare the necessary documentation and data for weekly CBP Form 7501 Withdrawals for consumption, verifying goods are correctly classified and valued prior to the Manager's final review and submission. Procedural Adherence: Monitor warehouse operations to ensure all staff strictly follow established FTZ procedures (e.g., proper signage, secure movement) and report compliance gaps. Audit Support: Coordinate and assist with the annual physical inventory count and help gather required documentation for the FTZ Manager's Annual Report and external audits. Compliance Support & Ad-Hoc Import Data The coordinator provides supporting assistance to the Trade Compliance Manager for specialized import functions: HTS Classification Support: Gather documentation and conduct research to support HTS classification assignments, applying the General Rules of Interpretation (GRI) and relevant Section/Chapter Notes for Manager review. Tariff & Duty Documentation: Collect and organize data necessary for researching applicable duty rates and special tariff provisions (e.g., Section 301). This includes providing validated entry documentation and CBP Form 7501 substantiation to clients for cost recovery related to special tariffs. Country of Origin (COO) Support: Prepare supporting documentation for COO determinations, utilizing "substantial transformation" rules for goods entering the FTZ or imported directly. Import Documentation Assistance: Assist in the review of commercial invoices and entry documentation provided by suppliers and brokers for compliance with U.S. import regulations. Required Skills & Qualifications Experience: 3-5 years of relevant experience in logistics, global trade compliance, or a related administrative support role. Technical Knowledge: Foundational understanding of the U.S. Harmonized Tariff Schedule (HTS) and the ability to interpret CBP regulations (Title 19, CFR). Software Proficiency: Experience with trade management software (e.g., FTZ systems, Drawback systems) and strong proficiency in Microsoft Excel. Education: Bachelor's degree in business, Supply Chain, International Trade, or a related field (preferred). Communication: Excellent written and verbal communication skills, essential for coordinating with external partners and internal departments.

Immediate need for a talented Workplace Exp Coordinator . This is a 02 months contract opportunity with long-term potential and is located in San Jose , CA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93510 Pay Range: $24- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: General Office assistant First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Key Requirements and Technology Experience: Must have skills; ["Workplace Experience", "Office Coordination", "Event Support", "Customer Service"] . Our client is a leading Real Estate Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Overview BAI, a defense contractor, is seeking a bilingual (Japanese-English) coordinator, with 5+ years of experience support for our expanding workforce supporting stakeholders and customers, at Point Mugu, CA. Opportunities for career advancement, excellent benefits and long-term stability are some of the advantages of our growing, employee-focused company. Salary The typical annual salary range for this position is $80,000.00 USD to $120,000.00 USD. Salary will be based on current qualifications, directly related experience, geographic location, and possible contractual requirements which could fall outside of this range. Responsibilities Provides bilingual (Japanese-English) coordination support Bilateral Coordination and Representation: Participate in U.S.-Japan coordination meetings, routine customer calls, courtesy visits, and planning/operational touchpoints (in-person and virtual) to convey context, confirm decisions, capture issues, and broker resolution with Government leads Stakeholder Engagement and Issue Resolution: Maintain proactive dialogue with Japanese counterparts; identify risks and provide mitigations to minimize impact(s), promote awareness of cultural/business context; recommend courses of action to protect schedule, scope, and test objectives Cultural/Business Advisory: Provide cultural and business practice advice to US Government representatives to improve negotiation and collaboration posture, meeting effectiveness, and written/oral communications Event/Operations Coordination Support: When customer teams are on site or during event days, act as a coordination focal point to align expectations, confirm handoffs, and route questions to the appropriate Government owner May assist interpreters as needed but is not the primary interpreter Bilingual Brief-Backs: Provide concise bilingual (JP/EN) brief-backs of program progress and decisions for situational awareness (not verbatim interpretation or full transcription) Records of Decision (ROD): Produce one-page RODs for Coordinator-led sessions (what was decided, who owns what, and by when) Travel may be required to CONUS/OCONUS locations in support of meetings and operational events Qualifications 5+ years bilateral coordination experience Professional proficiency in Japanese and English (speaking/reading/writing) Demonstrated success advising senior stakeholders in cross-cultural programs Providing liaison support for technical content and cultural matters related to sustaining positive service relations Ability to work independently, self-starter. Proficient in the use of Microsoft Office suite (Japanese and English) programs such as MS Word, Excel, Access, PowerPoint, and SharePoint Desired Experience DoD/FMS experience; familiarity with T&E environments and operations Clearance (SECRET) EDUCATION Degree: BA or BS in Business, International Relations, Communication, or a relevant discipline Allowable Substitution: An additional 6 years of relevant work experience may be substituted for a bachelor's degree, or 4 additional years of work experience with a relevant associate degree. CLEARANCE - To gain and hold a SECRET Condition of Employment: . The applicants selected will be subject to a security investigation and must meet and sustain eligibility requirements for access to controlled and classified information. CITIZENSHIP The applicant must have US citizenship at the time of application. BAI is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other non-merit based factors made unlawful by federal, state or local laws.

Overview BAI, a defense contractor, is seeking a bilingual (Japanese-English) coordinator, with 5+ years of experience support for our expanding workforce supporting stakeholders and customers, at Point Mugu, CA. Opportunities for career advancement, excellent benefits and long-term stability are some of the advantages of our growing, employee-focused company. Salary The typical annual salary range for this position is $80,000.00 USD to $120,000.00 USD. Salary will be based on current qualifications, directly related experience, geographic location, and possible contractual requirements which could fall outside of this range. Responsibilities Provides bilingual (Japanese-English) coordination support Bilateral Coordination and Representation: Participate in U.S.-Japan coordination meetings, routine customer calls, courtesy visits, and planning/operational touchpoints (in-person and virtual) to convey context, confirm decisions, capture issues, and broker resolution with Government leads Stakeholder Engagement and Issue Resolution: Maintain proactive dialogue with Japanese counterparts; identify risks and provide mitigations to minimize impact(s), promote awareness of cultural/business context; recommend courses of action to protect schedule, scope, and test objectives Cultural/Business Advisory: Provide cultural and business practice advice to US Government representatives to improve negotiation and collaboration posture, meeting effectiveness, and written/oral communications Event/Operations Coordination Support: When customer teams are on site or during event days, act as a coordination focal point to align expectations, confirm handoffs, and route questions to the appropriate Government owner May assist interpreters as needed but is not the primary interpreter Bilingual Brief-Backs: Provide concise bilingual (JP/EN) brief-backs of program progress and decisions for situational awareness (not verbatim interpretation or full transcription) Records of Decision (ROD): Produce one-page RODs for Coordinator-led sessions (what was decided, who owns what, and by when) Travel may be required to CONUS/OCONUS locations in support of meetings and operational events Qualifications 5+ years bilateral coordination experience Professional proficiency in Japanese and English (speaking/reading/writing) Demonstrated success advising senior stakeholders in cross-cultural programs Providing liaison support for technical content and cultural matters related to sustaining positive service relations Ability to work independently, self-starter. Proficient in the use of Microsoft Office suite (Japanese and English) programs such as MS Word, Excel, Access, PowerPoint, and SharePoint Desired Experience DoD/FMS experience; familiarity with T&E environments and operations Clearance (SECRET) EDUCATION Degree: BA or BS in Business, International Relations, Communication, or a relevant discipline Allowable Substitution: An additional 6 years of relevant work experience may be substituted for a bachelor's degree, or 4 additional years of work experience with a relevant associate degree. CLEARANCE - To gain and hold a SECRET Condition of Employment: . The applicants selected will be subject to a security investigation and must meet and sustain eligibility requirements for access to controlled and classified information. CITIZENSHIP The applicant must have US citizenship at the time of application. BAI is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other non-merit based factors made unlawful by federal, state or local laws.

Concerned with the overall planning, direction and success of major programs, systems development efforts, and research or technology initiatives which have great significance to the activities and agency's supply chain needs. Programs are typically large, multi-year efforts divided into several sub-programs/tasks. Program Managers are also responsible for the overall program definition, organization, and direction of short- and long-range supply chain plans. This includes the responsibility for formulating, guiding, and directing the technical approach; and defining and negotiating with activity and agency personnel for necessary resources. Establishment and control of technical milestones, schedules, budgets and costs are also essential tasks for the supply chain Program Manager. Requirements Serve as a Supply Chain Management technical liaison with Intelligence Community (IC) partners. Provide technical support to the Operations and Maintenance (O&M) contract COTR and local GPOCs, as needed Provide senior-level supply chain management support for the Logistics Support Group (LSG) Chief, Deputy Chief, and Center Chiefs, as directed Support NRO Supply Chain Management Operations, as directed Manage all NRO TIER (Action Officer) taskings for LSG and directly interface with the Directorate's Action Group and leadership. Assist with executing the NRO Materiel Management Program Create reports, position papers, briefings, Topics of Interest, and award packages, as directed Analyze existing supply chain management lifecycle processes (including materiel, property/warehousing, and transportation management) Recommend and develop operational improvement strategies Support financial statement audit completion and remediation, as directed Recommend and execute strategies to address audit findings Analyze existing Systems, Applications, and Products (SAP) training modules and recommend process improvements Develop SAP training initiatives, as directed Perform process mapping and report areas of improvement Standardize documented procedures Facilitate Bi-Annual Property Officer meetings, MS&O LSG-level Working Groups, and related forums including: Assist with planning and executing strategic marketing initiatives Assist with gathering and consolidating award fee inputs in preparation for contract performance assessments Develop reports and metrics for contract performance assessments Education and Experience: Bachelor's degree (any discipline) and Five (5) years of experience in DoD or IC lifecycle logistics and supply chain management Desired: Bachelor's degree in Lifecycle Logistics, Supply Chain Management, or Business Experience with SAP or Enterprise Resource Planning (ERP) Tools Clearance: TS/SCI with Cl Poly We hire military. Work, Physical and Mental Requirements * Please see standard Work, Physical and Mental Requirements for all Quantech roles.

The insurance liaison is responsible for going over insurance work scopes, billing for supplements and final depreciation checks. Responsibilities: •Meet with insurance adjusters and adjust claims •Submit supplements to insurance and negotiate with adjusters •Other duties as assigned Qualifications Requirements: •Xactimate Software experience •3-5 Years of Experience Required •Construction knowledge •Roofing knowledge •Experience billing supplements to insurance companies •Previous Insurance Adjuster License preferred, but not needed •Knowledge of insurance rules, building codes, and billing techniques Additional Information All your information will be kept confidential according to EEO guidelines.

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. The Galderma Medical Science Liaison (MSL) serves as an internal expert to support the U.S. Nemolizumab team. The MSL develops and maintains professional relationships with external customers such as physicians and other health care providers (HCPs), nurse practitioners (NPs) and physician assistant (PAs) to provide comprehensive medical and scientific support for Nemolizumab in assigned areas of interest. The MSL will focus on providing HCPs, clinical investigators and professional organizations with proactive and reactive scientific information in a compliant manner. This Territory Includes: MO, KS, NE, IA, OK, & AR Key Responsibilities * Identify key opinion leaders and cultivate a network of experts -Drive Regional, National, and International External Expert and Influencer identification, tiering, and development in support for Nemolizumab. Prepare and execute key opinion leader (KOL) engagement plans. Develop, maintain, and execute US KOL and US Institution plans within respective geography. Collaborate with health care professionals to identify opportunities for the development of algorithms and guidelines. * Execute qualitative and quantitative metrics required per the US medical affairs strategy. * Identify, collect and communicate medical insights and feedback gathered from scientific exchange and relevant information to define, update and support medical affairs strategies. * Conduct and implement a comprehensive disease awareness tactical plan within the respective geography by serving as an educational resource to healthcare providers on disease state concepts, including providing effective presentations to groups, and participating in 1:1 discussion. * Provide in-depth drug, mechanism of action and emerging clinical information to health care providers in the respective geography in a compliant manner. * Serve as a liaison to health care professionals and professional organizations and disease state advocacy groups. Support the efforts of patient support groups and educational foundations. * Conduct discussions with HCPs to identify potential research gaps. * Identify and facilitate opportunities for data generation activities through proposals for posthoc analyses, Investigator-Initiated Trial (IIT), and Medical Affairs-sponsored studies for research that is aligned with Galderma's strategic focus in a compliant and collaborative manner with home office colleagues. * Attend congresses, engage with external stakeholders, prepare congress summaries, and present key perspectives to internal stakeholders including competitor analyses. Provide educational meeting support at scientific congresses. * Maintain and stay current on developments in atopic dermatitis and prurigo nodularis by review and study of relevant scientific literature. * Develop and conduct external and internal trainings and continuing education. (Examples include but not limited to - sales training, speaker training and advisory board alignment with HCPs). * Ensure all activities and responses with external and internal stakeholders are conducted timely and with strict adherence to legal and compliance guidelines. * Provide medical and scientific support into the planning and execution of advisory boards and work with physician experts to review speaker presentations and provide additional medical background where requested. Skills and Qualifications * Doctorate degree & 1-2 years of MSL/Medical Affairs experience preferred * Pharm.D., Ph.D., MD, or NP/PA * Three (3) plus years of clinical practice, clinical research, or medical research preferred. Experience in a medically related field can include post-doctoral training (i.e., residencies and/or fellowships) * Dermatology or Immunology background preferred * Biologic and/or launch experience preferred * Excellent communication, presentation and time management skills required; must be adaptable, solution oriented and able to work well within a team and relate effectively with external HCP and internal stakeholders * Ability to interface effectively with a variety of technical platforms * Solid understanding of FDA, OIG, HIPAA, and other US regulatory principles * Current working knowledge of US legal, regulatory, and compliance regulations and guidelines * Ability to function with a sense of purposeful urgency in a team-oriented (matrix) environment * Strong scientific and/or clinical acumen * Strong business acumen * Demonstrated ability to organize, prioritize, and work effectively with a sense of urgency in an evolving environment * Superior soft skills and demonstrated credibility with medical professionals with ability to develop good relationship * Ability to complete expense reports in a compliant and timely manner. Ability to manage travel in an organized and effective manner. * Travel is estimated at 70-80% What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training. Next Steps * If your profile is a match, we will invite you for a first virtual conversation with the recruiter. * The next step is a virtual conversation with the hiring manager * The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights: This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

We are currently hiring for a Case Management Coordinator to join BlueCross BlueShield of South Carolina. In this role as a Case Management Coordinator, care management interventions focus on improving care coordination and reducing the fragmentation of the services the recipients of care often experience, especially when multiple health care providers and different care settings are involved. Taken collectively, care management interventions are intended to enhance client safety, well-being, and quality of life. These interventions carefully consider health care costs through the professional care manager's recommendations of cost-effective and efficient alternatives for care. Thus, effective care management directly and positively impacts the health care delivery system, especially in realizing the goals of the "Triple Aim," which include improving the health outcomes of individuals and populations, enhancing the experience of health care, and reducing the cost of care. The professional care manager performs the primary functions of assessment, planning, facilitation, coordination, monitoring, evaluation, and advocacy. Integral to these functions is collaboration and ongoing communication with the client, client's family or family caregiver, and other health care professionals involved in the client's care. Description Job Description Location This position is full-time (40 hours/week) Monday-Friday from 8:00am-4:30pm or 8:30am - 5:00pm EST and will be fully remote. What You'll Do: Provides active care management, assesses service needs, develops and coordinates action plans in cooperation with members, monitors services and implements plans, to include member goals. Evaluates outcomes of plans, eligibility, level of benefits, place of service, length of stay, and medical necessity regarding requested services and benefit exceptions. Ensures accurate documentation of clinical information to support and determine medical necessity criteria and contract benefits. Provides telephonic support for members with chronic conditions, high-risk pregnancy or other at-risk conditions that consist of: intensive assessment/evaluation of condition, at-risk education based on members' identified needs, provides member-centered coaching utilizing motivational interviewing techniques in combination with reflective listening and readiness to change assessment to elicit behavior change and increase member program engagement. Participates in direct intervention/patient education with members and providers regarding health care delivery system, utilization on networks and benefit plans. May identify, initiate, and participate in on-site reviews. Serves as member advocate through continued communication and education. Promotes enrollment in care management programs and/or health and disease management programs. Provides appropriate communications (written, telephone) regarding requested services to both health care providers and members. Performs medical or behavioral review/authorization process. Ensures coverage for appropriate services within benefit and medical necessity guidelines. Utilizes allocated resources to back up review determinations. Identifies and makes referrals to appropriate staff (Medical Director, Case Manager, Preventive Services, Subrogation, Quality of care Referrals, etc.). Participates in data collection/input into system for clinical information flow and proper claims adjudication. Demonstrates compliance with all applicable legislation and guidelines for all regulatory bodies, which may include but is not limited to ERISA, NCQA, URAC, DOI (State), and DOL (Federal). Maintains current knowledge of contracts and network status of all service providers and applies appropriately. Assists with claims information, discussion, and/or resolution and refers to appropriate internal support areas to ensure proper processing of authorized or unauthorized services. To Qualify for This Position, You'll Need the Following: Required Education: Associates in a job-related field. Degree Equivalency: Graduate of Accredited School of Nursing or 2 years job related work experience. Required Experience: 4 years recent clinical in defined specialty area. Specialty areas include: oncology, cardiology, neonatology, maternity, rehabilitation services, mental health/chemical dependency, orthopedics, general medicine/surgery. Or, 4 years utilization review/case management/clinical/or combination; 2 of the 4 years must be clinical. Required Skills and Abilities: Working knowledge of word processing software. Knowledge of quality improvement processes and demonstrated ability with these activities. Knowledge of contract language and application. Ability to work independently, prioritize effectively, and make sound decisions. Good judgment skills. Demonstrated customer service, organizational, and presentation skills. Demonstrated proficiency in spelling, punctuation, and grammar skills. Demonstrated oral and written communication skills. Ability to persuade, negotiate, or influence others. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. Required Software and Tools: Microsoft Office. Required License/Certificate: An active, unrestricted RN license from the United States and in the state of hire OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC) OR, active, unrestricted licensure as counselor, or psychologist from the United States and in the state of hire (in Div. 75 only). For Div. 75 and Div. 6B, except for CC 426: URAC recognized Case Management Certification must be obtained within 4 years of hire as a Case Manager. We Prefer That You Have the Following: Preferred Work Experience: At least 4 years of renal nursing experience. Prior hemodialysis, peritoneal dialysis, nephrology nursing, and/or access management experience. 7 years-healthcare program management. Preferred Education: Bachelor's degree- Nursing Preferred Skills and Abilities: Working knowledge of spreadsheet, database software. Thorough knowledge/understanding of claims/coding analysis, requirements, and processes. Preferred Licenses and Certificates: Case Manager certification, clinical certification in specialty area. Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications. Pay Range Information: Range Minimum $53,462.00 Range Midpoint $77,860.00 Range Maximum $102,258.00 Pay Transparency Statement: Please note that this range represents the pay range for this and other positions that fall into this pay grade. Compensation decisions within the range will be dependent upon a variety of factors, including experience, geographic location, and internal equity. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. The Galderma Medical Science Liaison (MSL) serves as an internal expert to support the U.S. Nemolizumab team. The MSL develops and maintains professional relationships with external customers such as physicians and other health care providers (HCPs), nurse practitioners (NPs) and physician assistant (PAs) to provide comprehensive medical and scientific support for Nemolizumab in assigned areas of interest. The MSL will focus on providing HCPs, clinical investigators and professional organizations with proactive and reactive scientific information in a compliant manner. This Territory Includes: OH, MI, KY & W. PA Key Responsibilities * Identify key opinion leaders and cultivate a network of experts -Drive Regional, National, and International External Expert and Influencer identification, tiering, and development in support for Nemolizumab. Prepare and execute key opinion leader (KOL) engagement plans. Develop, maintain, and execute US KOL and US Institution plans within respective geography. Collaborate with health care professionals to identify opportunities for the development of algorithms and guidelines. * Execute qualitative and quantitative metrics required per the US medical affairs strategy. * Identify, collect and communicate medical insights and feedback gathered from scientific exchange and relevant information to define, update and support medical affairs strategies. * Conduct and implement a comprehensive disease awareness tactical plan within the respective geography by serving as an educational resource to healthcare providers on disease state concepts, including providing effective presentations to groups, and participating in 1:1 discussion. * Provide in-depth drug, mechanism of action and emerging clinical information to health care providers in the respective geography in a compliant manner. * Serve as a liaison to health care professionals and professional organizations and disease state advocacy groups. Support the efforts of patient support groups and educational foundations. * Conduct discussions with HCPs to identify potential research gaps. * Identify and facilitate opportunities for data generation activities through proposals for posthoc analyses, Investigator-Initiated Trial (IIT), and Medical Affairs-sponsored studies for research that is aligned with Galderma's strategic focus in a compliant and collaborative manner with home office colleagues. * Attend congresses, engage with external stakeholders, prepare congress summaries, and present key perspectives to internal stakeholders including competitor analyses. Provide educational meeting support at scientific congresses. * Maintain and stay current on developments in atopic dermatitis and prurigo nodularis by review and study of relevant scientific literature. * Develop and conduct external and internal trainings and continuing education. (Examples include but not limited to - sales training, speaker training and advisory board alignment with HCPs). * Ensure all activities and responses with external and internal stakeholders are conducted timely and with strict adherence to legal and compliance guidelines. * Provide medical and scientific support into the planning and execution of advisory boards and work with physician experts to review speaker presentations and provide additional medical background where requested. Skills and Qualifications * Doctorate degree & 1-2 years of MSL/Medical Affairs experience preferred * Pharm.D., Ph.D., MD, or NP/PA * Three (3) plus years of clinical practice, clinical research, or medical research preferred. Experience in a medically related field can include post-doctoral training (i.e., residencies and/or fellowships) * Dermatology or Immunology background preferred * Biologic and/or launch experience preferred * Excellent communication, presentation and time management skills required; must be adaptable, solution oriented and able to work well within a team and relate effectively with external HCP and internal stakeholders * Ability to interface effectively with a variety of technical platforms * Solid understanding of FDA, OIG, HIPAA, and other US regulatory principles * Current working knowledge of US legal, regulatory, and compliance regulations and guidelines * Ability to function with a sense of purposeful urgency in a team-oriented (matrix) environment * Strong scientific and/or clinical acumen * Strong business acumen * Demonstrated ability to organize, prioritize, and work effectively with a sense of urgency in an evolving environment * Superior soft skills and demonstrated credibility with medical professionals with ability to develop good relationship * Ability to complete expense reports in a compliant and timely manner. Ability to manage travel in an organized and effective manner. * Travel is estimated at 70-80% What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training. Next Steps * If your profile is a match, we will invite you for a first virtual conversation with the recruiter. * The next step is a virtual conversation with the hiring manager * The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights: This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. The Galderma Medical Science Liaison (MSL) serves as an internal expert to support the U.S. Nemolizumab team. The MSL develops and maintains professional relationships with external customers such as physicians and other health care providers (HCPs), nurse practitioners (NPs) and physician assistant (PAs) to provide comprehensive medical and scientific support for Nemolizumab in assigned areas of interest. The MSL will focus on providing HCPs, clinical investigators and professional organizations with proactive and reactive scientific information in a compliant manner. This Territory Includes: MO, KS, NE, IA, OK, & AR Key Responsibilities Identify key opinion leaders and cultivate a network of experts -Drive Regional, National, and International External Expert and Influencer identification, tiering, and development in support for Nemolizumab. Prepare and execute key opinion leader (KOL) engagement plans. Develop, maintain, and execute US KOL and US Institution plans within respective geography. Collaborate with health care professionals to identify opportunities for the development of algorithms and guidelines. Execute qualitative and quantitative metrics required per the US medical affairs strategy. Identify, collect and communicate medical insights and feedback gathered from scientific exchange and relevant information to define, update and support medical affairs strategies. Conduct and implement a comprehensive disease awareness tactical plan within the respective geography by serving as an educational resource to healthcare providers on disease state concepts, including providing effective presentations to groups, and participating in 1:1 discussion. Provide in-depth drug, mechanism of action and emerging clinical information to health care providers in the respective geography in a compliant manner. Serve as a liaison to health care professionals and professional organizations and disease state advocacy groups. Support the efforts of patient support groups and educational foundations. Conduct discussions with HCPs to identify potential research gaps. Identify and facilitate opportunities for data generation activities through proposals for posthoc analyses, Investigator-Initiated Trial (IIT), and Medical Affairs-sponsored studies for research that is aligned with Galderma's strategic focus in a compliant and collaborative manner with home office colleagues. Attend congresses, engage with external stakeholders, prepare congress summaries, and present key perspectives to internal stakeholders including competitor analyses. Provide educational meeting support at scientific congresses. Maintain and stay current on developments in atopic dermatitis and prurigo nodularis by review and study of relevant scientific literature. Develop and conduct external and internal trainings and continuing education. (Examples include but not limited to - sales training, speaker training and advisory board alignment with HCPs). Ensure all activities and responses with external and internal stakeholders are conducted timely and with strict adherence to legal and compliance guidelines. Provide medical and scientific support into the planning and execution of advisory boards and work with physician experts to review speaker presentations and provide additional medical background where requested. Skills and Qualifications Doctorate degree & 1-2 years of MSL/Medical Affairs experience preferred Pharm.D., Ph.D., MD, or NP/PA Three (3) plus years of clinical practice, clinical research, or medical research preferred. Experience in a medically related field can include post-doctoral training (i.e., residencies and/or fellowships) Dermatology or Immunology background preferred Biologic and/or launch experience preferred Excellent communication, presentation and time management skills required; must be adaptable, solution oriented and able to work well within a team and relate effectively with external HCP and internal stakeholders Ability to interface effectively with a variety of technical platforms Solid understanding of FDA, OIG, HIPAA, and other US regulatory principles Current working knowledge of US legal, regulatory, and compliance regulations and guidelines Ability to function with a sense of purposeful urgency in a team-oriented (matrix) environment Strong scientific and/or clinical acumen Strong business acumen Demonstrated ability to organize, prioritize, and work effectively with a sense of urgency in an evolving environment Superior soft skills and demonstrated credibility with medical professionals with ability to develop good relationship Ability to complete expense reports in a compliant and timely manner. Ability to manage travel in an organized and effective manner. Travel is estimated at 70-80% What we offer in return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training. Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights: This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

About the organization Citizen Action is a statewide grassroots movement organization that fights for political, social, racial, economic and environmental justice. We work at the grassroots to give people a sense of their own power. We collaborate with organizations and coalitions in communities throughout New York to address critical issues at the local, state and federal levels. About the position Citizen Action is looking to add a Western New York Community Organizer to our team. The community organizer is key to the success of our regional chapter. The Western New York organizer will engage with several issues, including a primary focus on education justice in Buffalo City schools with an eye towards building local issue campaigns, electoral campaigns, and large mobilizations to the State Capitol that amplify the urgent education needs of parents, youth, and children in the region. This organizer will work directly with leaders and members to create basebuilding outreach strategies that build people power and the chapter's political strength locally and statewide. What you'll do and the impact you'll make Chapter Building - Recruit dues-paying members and create/maintain chapter governance through a Regional Council. Use issues and electoral campaigns to grow the chapter through outreach strategies that grow the dedicated base of volunteers. Develops and employs strategic campaigns at the local level that connect to the statewide priorities of the organization. Outreach and Recruitment - Create an outreach and recruitment plan to grow our membership base alongside leader builds for chapter meetings, committee meetings, mobilization efforts, and campaign tactics. Use organizing tactics such as phone banking, text banking, and canvassing in order to grow chapter members. Lead weekly outreach events with members. Focus will be on outreach to directly impacted individuals who can share the stories that amplify the need for change in our issue campaigns. Leadership Development: Train volunteers and members in strategic education and hard skills such as strategy, one to ones, organizer's math, etc. Ensures that leaders in the community have a role and develop their skills in organizing for social change. Administrative - Manage the chapter's VAN requirements, such as entering data into VAN such as 1:1's, volunteer activities and turnout, and volunteer profile. Work with the Data Director to create recruitment phone banks and canvass lists. Work with the Mobilization Director to create outreach and recruitment scripts. Legislative - Work with staff and members to create outreach strategies based on legislative campaigns during the planning phase and support committee management during legislative sessions. Campaigns - Work with staff and members to identify, plan, and execute local campaigns that connect to the statewide education justice work. Electoral: Recruit members and leaders to be a part of the endorsement committee and help identify members to run for political office. Communications -Creates content for weekly emails, social media. Works with Communications staff to get community members to write letters to the editor, op-eds, and finds ways to amplify the voice of the community Additional responsibilities may be assigned by supervisor Skills/Qualifications Alignment with the organization's vision of a world where every person's basic needs are met. It's a world filled with love and respect for its people and the planet. It's a world where democracy reigns, and each person is able to reach their fullest potential. It is a world where equity is the norm and oppression, in all forms, is eradicated. It is a world without war and violence. The world we want is possible, but it will only exist if we work together. A minimum of 3 years experience in a voluntary or paid role working on an issue campaign and/or electoral campaign. Demonstrated success and skills in recruiting and leadership development with volunteers/member leaders. Includes, directly anchoring and training volunteers to do phone banks, canvassing, planning events, lobbying, facilitating workshops and meetings. Excellent verbal and written communication skills - a strong communicator, in person, virtual, or hybrid. Demonstrates creative approaches to problem-solving and takes initiative, including strong analytic, strategic, and planning skills geared to meeting the organization's goals. Willingness to learn and effectively use the organization's training methodology - demonstrating the skill, doing shoulder-to-shoulder work with member leaders, tracking/analyzing results, and providing effective feedback. Weekly commitment to meet the rigor of ongoing basebuilding and outreach goals/expectations such as phone banking, 1:1s, door and street canvassing, and tracking data etc., are the core tactics used to build strong regional chapters here at Citizen Action of New York. Familiar with Google Drive and Zoom. Preferred experience with VAN, Scale to Win, Mobilize, and Action Network, and a willingness to learn outreach tools. Ability to think critically and remain effective under pressure; collaborative team player as well as a self-motivated independent agent. Displays cultural competency and has a proven ability to connect and relate to people from a wide variety of diverse backgrounds. Experience leading or managing volunteers or large groups of unpaid staff. Willingness to collaborate with team, staff, leaders, and cross-departments on chapter goals and plans. Being able to be flexible with time and shifting priorities. Ability to work evenings and weekends to meet with member leaders when they are available. Strong basic planning skills, both personally and professionally Excellent ability to foster and maintain strong relationships through trust and regular follow up with member leaders, community partners, and fellow staff members Open-mindedness, ability to reflect and analyze one's work and take direction. Motivation and commitment to work with a multi-racial organization that engages in statewide progressive policy change and the electoral landscape. Ability to travel, including having a reliable car and valid driver's license. Preferred Attributes Able to speak Spanish fluently. An ideal candidate will be from Buffalo/surrounding areas or have worked in Buffalo with a strong sense of the community and the local political landscape. A passion for fighting for education justice. Location This position is based in Western New York (Buffalo and surrounding areas), therefore the candidate will have to live in Buffalo or the surrounding area. Relocation stipend may be available. In-person participation in meetings and events may be required at different locations. Periodic travel across New York State is required. Travel may be required outside of New York State. Travel may include multiple day trips and over weekends. Our Benefits Working collaboratively in an organization at the forefront of building power across NYS Competitive salary 100% paid employee monthly medical and vision premiums Access to mental health and dental plans 401(k) retirement plan Monthly cell phone stipend Generous paid holidays, vacation time, and paid sick leave Organization shutdown weeks in July and December, and Summer Fridays Please note, all benefits are subject to change. Salary: $60,406 - $65,919 Union Affiliation Citizen Action is proud to be a unionized workplace in partnership with Worker Action. This position is a bargaining unit position. Equal Opportunity Employer Citizen Action of NY and The Public Policy and Education Fund are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the most passionate people who want to join our team. People of color are strongly encouraged to apply. Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please let us know if you need assistance participating in the interview process.

at Healthmap Solutions Company Background Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most. Position Summary The Clinical Nurse Liaison is responsible for developing and maintaining long-term relationships with physicians, physician office staff, and Healthmap members that are engaged in Healthmap's Kidney Management Program through coordinating performance improvement activities and care management to improve health outcomes. Responsibilities Act as a liaison between Healthmap, provider practices and Healthmap members to ensure positive engagement and performance with our program(s) Develop new provider/partner business relationships that serve as means to better Healthmap provider and member engagement and manage assigned caseload Identify opportunities to improve health outcomes for Healthmap Solutions members based on provider specific data Incorporate education and communication on Best Practice sharing, process improvement in provider workflows, Kidney Health Management interventions and HEDIS/STAR measures for identified areas of provider low performance Identify opportunities to educate provider offices on topics related to Chronic Kidney Disease, End Stage Renal Disease, Renal Replacement Therapies, etc. Partner with physicians/physician staff to identify Healthmap Solutions members that would benefit from Care Navigation support, conduct outreach, and engage members in program Educate Healthmap members on kidney health, related co-morbid conditions, and renal replacement therapy Serve as Healthmap member advocate, utilize community resources and programs, and serve as liaison between the member, the member's support network, treating physician, and ancillary providers to assist members in meeting individualized goals Accountable for individual and departmental metrics and key performance indicators as identified by the organization Ensure timely and successful delivery of reports to internal and external stakeholders Maintain thorough documentation of all provider meetings/interactions and member interactions for consistency and coordination and in compliance with National Committee for Quality Assurance (NCQA) standards Ensure Healthmap policies and procedures are followed and complies with HIPAA privacy laws and all other federal, state, and local regulations Perform other related duties as assigned Requirements Bachelor's degree required Active, unrestricted RN license required Basic Life Support (BLS) certification required Advanced Cardiovascular Life Support (ACLS) certification (based on role) 3+ years of progressive experience in healthcare services, clinical operations, quality, or care management 3 years of experience in care gap closure or care coordination activities, including those in an outpatient or hospital setting preferred Prior experience building and managing relationships with health care providers or patients preferred Proof of valid and unrestricted driver's license required; this position requires regular travel within assigned region to support practices Must reside in one of the assigned states Must comply with organization policies for health screening and immunizations, including but not limited to: Current Tuberculosis (TB) test or current chest X-ray Proof of immunizations (e.g., Hepatitis B, MMR, Varicella, COVID-19, Influenza) Participation in annual health and wellness screenings Skills Excellent verbal, written and presentation skills Interpersonal skills to develop and maintain strong internal and external relationships Ability to multitask, prioritize, and create solutions in a fast-paced environment Demonstrated leadership skills and ability to create and maintain a positive work environment Strong critical thinking and analytical skills Ability to foster strong employee engagement among the team Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Bilingual preferred - Spanish, Creole, and/or Mandarin Heavy Travel, greater than 50%, across your assigned region. Compensation range: $105,000 - $143,000 (dependent on specific market/region as well as experience of the candidate selected). Benefits: Competitive: Paid Time Off, Medical, Dental, Vision, Short Term/Long Term Disability, 401K with match and other voluntary benefits as elected. #LI-HYBRID Americans with Disability Specifications The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

at Healthmap Solutions Company Background Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most. Position Summary The Clinical Nurse Liaison is responsible for developing and maintaining long-term relationships with physicians, physician office staff, and Healthmap members that are engaged in Healthmap's Kidney Management Program through coordinating performance improvement activities and care management to improve health outcomes. Responsibilities Act as a liaison between Healthmap, provider practices and Healthmap members to ensure positive engagement and performance with our program(s) Develop new provider/partner business relationships that serve as means to better Healthmap provider and member engagement and manage assigned caseload Identify opportunities to improve health outcomes for Healthmap Solutions members based on provider specific data Incorporate education and communication on Best Practice sharing, process improvement in provider workflows, Kidney Health Management interventions and HEDIS/STAR measures for identified areas of provider low performance Identify opportunities to educate provider offices on topics related to Chronic Kidney Disease, End Stage Renal Disease, Renal Replacement Therapies, etc. Partner with physicians/physician staff to identify Healthmap Solutions members that would benefit from Care Navigation support, conduct outreach, and engage members in program Educate Healthmap members on kidney health, related co-morbid conditions, and renal replacement therapy Serve as Healthmap member advocate, utilize community resources and programs, and serve as liaison between the member, the member's support network, treating physician, and ancillary providers to assist members in meeting individualized goals Accountable for individual and departmental metrics and key performance indicators as identified by the organization Ensure timely and successful delivery of reports to internal and external stakeholders Maintain thorough documentation of all provider meetings/interactions and member interactions for consistency and coordination and in compliance with National Committee for Quality Assurance (NCQA) standards Ensure Healthmap policies and procedures are followed and complies with HIPAA privacy laws and all other federal, state, and local regulations Perform other related duties as assigned Requirements Bachelor's degree in Nursing required Active, unrestricted RN license required Basic Life Support (BLS) certification required Advanced Cardiovascular Life Support (ACLS) certification (based on role) 3+ years of progressive experience in healthcare services, clinical operations, quality, or care management 3 years of experience in care gap closure or care coordination activities, including those in an outpatient or hospital setting preferred Prior experience building and managing relationships with health care providers or patients preferred Proof of valid and unrestricted driver's license required; this position requires regular travel within assigned region to support practices Must reside in assigned state Must comply with organization policies for health screening and immunizations, including but not limited to: Current Tuberculosis (TB) test or current chest X-ray Proof of immunizations (e.g., Hepatitis B, MMR, Varicella, COVID-19, Influenza) Participation in annual health and wellness screenings Skills Excellent verbal, written and presentation skills Interpersonal skills to develop and maintain strong internal and external relationships Ability to multitask, prioritize, and create solutions in a fast-paced environment Demonstrated leadership skills and ability to create and maintain a positive work environment Strong critical thinking and analytical skills Ability to foster strong employee engagement among the team Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Heavy Travel, greater than 50%, in your assigned region. Compensation range: $115,000 - $137,000 (dependent on specific market/region as well as experience of the candidate selected). + Bonus Incentive Eligibility Benefits: Competitive: Paid Time Off, Medical, Dental, Vision, Short Term/Long Term Disability, 401K with match and other voluntary benefits as elected. #LI-HYBRID Americans with Disability Specifications The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

This posting is scheduled to close on December 21, 2025 at 11:59pm. If a sufficient number of qualified applications are received, this posting may close early. Apply today! About the job: Do you thrive on coordination and providing exceptional customer care? As a Medical Customer Service Liaison, you are the essential link that ensures injured workers receive timely and accurate medical support. You'll be directly facilitating access to care and driving positive outcomes for Montana's workforce. Required Skills What you will do: Medical Appointment Coordination and Scheduling: Schedule and confirm all necessary medical appointments with a strong focus on customer experience. Contact medical provider offices to arrange transfer of care, initial visits, follow-up office visits, Impairment Rating (IR) appointments, Independent Medical Examinations (IME), and Functional Capacity Evaluations (FCE). Send written appointment confirmation letters to the injured worker and attorney, if necessary. Schedule medical appointments via phone, fax, or email, verifying records are received. Follow up for dates of next office visits via phone, fax, or email. Claims Support and Resource Expertise: Serve as primary subject matter expert resource and first point of contact for claims examiners and nurses. Promote and enhance customer service by orienting and training new claims examiners on all MCSL services and available information. Update provider contact lists and serve as critical resource for claims staff regarding medical specialists in specific geographic regions. Facilitate MCSL meetings with Operations Department, and submit quarterly helpful hints regarding processes to increase efficiencies. Process and Relationship Management: Actively manage and maintain professional relationships essential to claims process. Develop working relationships with medical provider offices and coordinate with Provider Relations Specialist regarding provider updates or performance issues. Review, develop, and maintain Medical Customer Service Liaison desk level procedure manual, ensuring all processes remain current and effective. Required Experience What you will need (minimum qualifications): Bachelor's degree OR Associate's degree and one year of high level customer service or medical coding experience OR High school diploma or GED and three years high level customer service work experience, or two years medical billing or coding experience, and excellent customer service and phone etiquette skills, OR Equivalent combination of education and experience may be considered. Job location: Initial training will be onsite in our Helena, Montana office and a hybrid presence ongoing. Compensation and Benefits: Pay range 1D: Starting salary for this non-exempt position begins at $36,600 - $45,700 per year. Montana State Fund offers excellent benefits, paid time off, and a competitive compensation program, including: Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage. Flexible spending accounts for dependent care and medical expenses. Public employees' retirement plan tax-deferred contributions with a generous employer match. Optional 457(b) deferred compensation to further increase retirement savings. Higher education reimbursement and other training and development programs. Robust personal leave, paid holidays, and extended leave. Learn more about working at MSF: click here Are you interested in this opportunity? Apply today!

We are seeking an experienced, customer-focused, and technically skilled Senior Quality Field Service Liaison to lead and support field operations across the United States. This senior role is critical in managing complex on-site quality issues, providing strategic guidance to EPC contractors, and ensuring timely resolution through advanced root cause analysis and project management expertise. The ideal candidate will serve as a trusted advisor to both internal teams and external stakeholders, driving quality excellence, operational efficiency, and continuous improvement in dynamic field environments. Key Responsibilities: Serve as the senior field authority for quality-related issues at U.S. project sites, providing expert guidance and leadership. Build and maintain strong relationships with EPC contractors, proactively identifying, assessing, and resolving complex quality concerns. Lead advanced root cause analysis and champion the implementation of corrective and preventive actions. Communicate directly with customers and executive stakeholders to manage expectations, provide updates, and ensure satisfaction. Advise project teams with deep quality insights and ensure strict compliance with contractual and regulatory standards. Document and report field issues, resolutions, and trends to the Quality Director and executive leadership, providing strategic recommendations. Lead and participate in cross-functional meetings, driving continuous improvement initiatives across the organization. Mentor, coach, and provide technical guidance to field teams on quality protocols and best practices. Oversee and audit field activities to ensure alignment with company standards, regulatory requirements, and industry best practices. Escalate critical issues promptly and coordinate resolution strategies with senior internal leadership. Contribute to the development, refinement, and delivery of field quality procedures, training materials, and best-in-class practices. Represent the company at industry events, customer meetings, and technical forums as a subject matter expert. Qualifications: 8+ years of progressive experience in field service, quality assurance, or operations within the EPC contractor or related industries. Bachelor's degree in Business Management, Engineering, or a related field (advanced degree preferred). Demonstrated leadership in project management with the ability to manage multiple high-priority projects and deadlines. Exceptional communication, interpersonal, and negotiation skills; confident in executive and customer-facing interactions. In-depth understanding of EPC workflows, standards, and advanced quality requirements. Proven expertise in performing complex root cause analysis and implementing effective, sustainable solutions. Proficiency in quality management systems, reporting tools, and data-driven decision-making. Ability to work independently and lead teams in fast-paced, field-based environments. Willingness to travel frequently across the United States (up to 75%). Experience mentoring and developing junior staff is highly desirable. Strong project management background with the ability to manage multiple priorities and deadlines. #LI-JS1 At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business. Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.