Caesars Entertainment jobs in Bossier City, LA - 85 jobs

Enhances the growth of gaming revenues through the development of our customer base. Maintains relationships with valued gaming guests and markets our gaming product to both established VIP guests and potential VIP guests. Supports Casino Marketing and Executive Hosts by meeting, greeting and assisting guests while they are on property. GENERAL REQUIREMENTS: College degree preferred Two (2) to five (5) years host or player development experience in a major gaming operation of similar size and stature Minimum of two (2) years of guest services experience preferred Must have the ability to resolve stressful situations Must have exceptional guest service skills Experience in casino and or hotel environment preferred Bi-lingual a plus Proven track record of increasing gaming revenue through established customer base is a plus Must have strong telemarketing skills Computer literate in PCS, AS400 and Microsoft office preferred Must possess excellent interpersonal, communication, team-building and problem-solving skills Must be resourceful and highly motivated in seeking out new VIP opportunities Must be able to work effectively across all departments Must present a well-groomed, professional appearance Must be willing to adhere to all Louisiana gaming regulations and guidelines Must be willing to work any shift and any day when necessary Must be able to work extended hours during special events, including limited overnight travel Must have the ability to work flexible schedules, including nights, weekends and holidays Must be able to obtain a Louisiana Gaming license ESSENTIAL JOB FUNCTIONS: Welcomes guest, provides exceptional customer service, encourages guest to enroll in our new card sign program Follows all relevant policies and procedures Communicates with co-workers, Table and Slot team members, supervisors and guests Hosts special events Arranges special services for guests related to level of play Meets and greets players on the casino floor and at special events and promotions Makes sounds complimentary decisions based on tracked customer play Greets guests and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout interactions Provides hands-on service for VIP guests that are coded to Executive Hosts and Player Development Directors Encourages repeat visitation from guests and drives additional trips Attempts to develop guest play levels to the level of being assigned an Executive Host Demonstrates exceptional guest services to both internal and external customers Remains informed of competitive promotional methods Ability to meet the attendance guidelines of the job and adhere to departmental and company policies Ability to maintain confidentiality of VIP information Performs other duties as assigned by Management DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to move quickly around property Must be able to stand or sit for a long period of time maybe required Must be able to bend, crouch, kneel, twist and work at a desk Responds to visual and aural cues Must be able to work independently and proven to be self-motivated Must present a well-groomed appearance Must have the manual dexterity to operate a computer and other necessary office equipment WORK ENVIRONMENT: Must be able to continuously maneuver around office and casino Must be able to respond calmly and make rational decisions when handling guests' needs Must be able to tolerate areas containing secondhand smoke CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Qualifications Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Collect, sort, count, verify, and wrap coins, cash, and gaming chips. Maintain accurate records in accordance with applicable regulations, policies, and procedures. Job Functions * Sort contents of drop boxes by denomination in cash, coins and chips. * Sort, count and wrap coins using various machines. * Count, verify and record games revenue. * Properly document markers. * Performs computer input * Other duties as assigned by management. Qualifications Job Specifications * Must be at least 21 years of age. * Prior count room experience preferred. * Able to operate electric cart and money counters. * Must be detail-oriented. * Other physical requirements of the job that must be performed with or without a reasonable accommodation include stooping, reaching, pulling, standing, sitting, standing and walking, heavy lifting up to 50 lbs. and use of repetitive motions. * Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Qualifications Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Salary Range: $83,000.00 - $90,000.00 Bonus Structure: Up to 15% discretionary bonus Requirements: 10 years of Security Experience within law enforcement or gaming industry. High School/GED is required. Bachelor's degree in related field is preferred. 5 years of leadership experience with security or similar industry. Gaming experience preferred. Ability to lead, coach, and inspire team members to perform security in a hospitality environment Must possess an active Driver's License. Must possess or be able to obtain and maintain a state gaming license. ____________________________________________________________________________ About the Company Our client is a gaming and entertainment company that operates casinos and gaming venues across the country. Known for offering a wide range of gaming options, including slot machines, table games, and poker, it also provides entertainment experiences such as live shows, dining, and events. The company aims to create a luxurious yet accessible environment, combining high-quality service with diverse entertainment options for guests. About the Role The Director of Security will manage both Security and Valet departments. They are responsible for ensuring the safety of all patrons and team members while delivering exceptional guest service. This position will also oversee the physical protection of company assets and prevention of illegal activity. This will be done through the creation and enforcement of company policies, procedures, Internal Controls, State, Local, Federal regulations, and laws. Responsibilities Build positive experiences and great customer service with team members and guests. Conduct department meetings. Hold team members accountable to providing guest service standards and a great gaming experience. Plan, direct, and coordinate all aspects of security for the property. Identify and immediately notify supervisors of any persons who require exclusion or ejection from the grounds. Ensure that the security department complies with all procedures, rules, regulations, and laws. Establish rapport with Gaming regulators and local law enforcement and use those relationships to stay current with crimes and trends within the industry. Collaborate with other department leaders and conduct internal investigations as needed. Develops, schedules, and implements all aspects of training for Security and Valet Department. Responsible for the effective management, duty delegation, performance, and development of departmental team members. Ensure the proper preparation and timely submittal of all pertinent reports, logs, and other documents of Security and Valet department. Conduct and/or coordinate follow up reviews of accidents or illnesses as necessary. Conduct safety and security inspections to identify problems and develop/implement solutions. Hire, evaluate, and coach team members in department. Coordinate emergency, safety, and security procedures with management. Liaison to police, fire, or other governmental agencies as necessary. Prepare and manage departmental budget through the year. Manage department expenses based on budgeted guidelines and business volumes, including payroll and staffing levels. Benefits Medical/Dental/Vision 401k Flex time off

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Perform repairs and maintenance to air conditioning, furnace, plumbing, electrical, and other related systems and other equipment. Respond to emergency situations such as fire, power outage, gas or water leak, and the like. * Physically respond to emergency situations; i.e., fire, power outage, gas leak, water leak, or any other emergency situation or repair. * Install electrical conduit and wiring throughout complex. * Service and repair air handler units. * Install and repair plumbing. * Repair or install parking lot lighting ballasts. * Weld metal fabrication and install material built. * Replace and install high voltage shunt and motor control gear. * Service and repair cooling towers. * Clear drains with electric rotary action snake or other appropriate manner. * Repair and install new or damaged equipment; such as, television repairs, ceiling repairs due to water leaks, lighting repairs, fixtures, kitchen and other equipment. * Perform routine maintenance and repair of air conditioners; remove or repair air conditioner compressor unit. Qualifications * Must be at least 21 years of age. * Prior related experience preferred. * Must be able to stand and walk throughout shift. * Must be able to stoop, kneel, bend, crouch, and work in confined areas. * Must be able to safely and effectively use hand and power tools. * Must be able to carry and communicate by two-way radio. * Must have excellent communication skills. * Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Directs the day-to-day administrative activities of casino table games operations, beverage, poker, and slot operations. Responsible for monitoring these operations to ensure high standards of product quality and delivery. Also has involvement with other operational departments including but not limited to Caesars Rewards and Casino Marketing. GENERAL REQUIREMENTS: Undergraduate degree is preferred. Minimum ten (10) diverse business experience with significant administrative responsibilities in gaming, entertainment, hospitality, or a major corporation with multiple units and locations. In depth knowledge of corporate staff function. Must be computer literate with software systems to include: Microsoft Office applications especially Word / Excel/PowerPoint, CMS, LMS, EMS, WINet, and knowledge of the Total Rewards programs. Previous operating experience in managing a department or functional area within a well branded hotel or gaming property, with responsibilities that include P&L management and planning functions. Background in Casino Operations, Hotel Operations, Marketing, or Finance is preferred. Must have a demonstrated ability to quickly evaluate options and make decisions which positively influence both short and long-term business objectives. Ability to self-start and self-support Excellent guest service, interpersonal, telemarketing, communication, team building, and problem solving skills are required. Must be able to maintain confidentiality of sensitive material. Must be able to meet the department standards, attendance guidelines and adhere to departmental and company policies. Must be at least 21 years of age. Must be able to read, write, speak, and understand English. Must present a well-groomed appearance. Essential Job Functions: Performs a variety of clerical functions relative to the various components of the Casino business. Functions include but are not limited to the following: Keep up with scheduling and PTO needs for all sub-departments. Responsibility of keeping track of P-card charges for cardholders in the department. Help with coordination of special events or tournaments on an as-needed basis Keying all entries related to Customer Service for all sub departments Handles check requests and forecasting for departments. Knows inner-workings of XTCM, Ariba, P-card and any other bill-related systems. Handles all processing for new employees e.g. access requests Maintains employee files. Develop and maintain relationships with key people in all departments Provide assistance with coordinating trips, and travel arrangements, maintains reservation files, maintains Junket Representative files, makes sound comping decisions on behalf of property leadership. Greets customers casino on an as-needed basis Is able to order for the department using any purchasing system (Stratton Warren, Ariba, etc) Handle pick-up and delivery of daily mail for the department. Decrement correctly any Paid outs according to department standards. Redeem any offers in WINET that are issued on Paid Out but have an associated offer. Ensure that the correct CMS outlets are used for each paid out. Send VIP arrivals list to appropriate Executives on Thursday or Friday of each week. Decrement accounts of customers who fly privately so the entire cost of plane is debited from the accounts of the customers. Coordinate cross-property reservations, air travel, ground transportation, event and restaurant reservations; manage hotel reservation and arrival reports for individual and group visitation; coordinate check cashing approval process; maintain VIP files. Assist in greeting arriving VIPs at the airport, as well as upon arrival to the hotel. Book air, ground, lodging for leaders through the appropriate company-approved channels on an as-needed basis Proactively communicates to property leadership in a professional and thorough fashion at all times. Assists in making sound comping decisions on behalf of leadership team in their absence. Disseminates all related information regarding customer arrival and related programs to all departments. Responsible for tracking and filing of all clock out error violations. Responsible for entering all internal and external shops. Responsible for filing of all audits. Assist with tracking of all Attendance. Purchases and maintain an appropriate level of office supplies. Coordinates office repairs and maintenance. Oversees on-boarding of new hires and assists with training. Submits tickets to IT or Facilities as needed. Keeps record of all current employees; maintain records of new hires, resignations, terminations etc. Maintains up to date employee contact lists Answers and screens telephone calls and refer inquiries to other areas. Maintains a record of important phone calls. Retrieves and screens mail. Maintains appointment schedule concerning meetings, luncheons, conferences, discussions, etc.; reminding officer of appointments, as required. Proofread and verify all documents produced. Collect data and assist in preparing reports. Maintain a current set of records and files. Adjusts to new duties as necessary Physical, Mental & Environmental Demands: Must be able to move in and around quickly on the casino floor. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to communicate efficiently and thoroughly with a variety of audiences. The ability to calmly handle difficult situations and be able to work weekends, any day, any shift, and long hours as required. Must be able to bend, stoop, crouch, kneel, twist, and balance. Must be able to stand and walk for long periods. Must be able to respond to visual and aural cues. Must be able to tolerate areas containing secondary smoke. Able to handle more than one function at a time by being well organized and paying attention to details. Able to work the following equipment: computer, telephones, copier, 10 key adding machine and fax. Must have manual dexterity to operate the computer and necessary office equipment. Must be able to work weekends, holidays, and after-hours when needed. Caesars reserves the right to make changes to this job description whenever necessary.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Oversee table games and employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures of the above are upheld. Supervise, coach, and support dealers. Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive Company image whenever possible. Job Functions * Stand and circulate throughout assigned area. * Possess thorough knowledge of games assigned to supervise. * Calculate all payoffs. * Understand and monitor compliance with gaming regulations, company policies and procedures. * Operate computer to access credit line, issue credit. * Maintain positive customer relations, evaluate play, and extend complimentary services when appropriate. * Direct and supervise dealers in assigned area. * Evaluate designated team members' performance on a yearly basis. * Monitor changes of cards and dice; inspect new equipment before allowing into play. * Resolve customer complaints or refer to Shift Manager when appropriate. Qualifications * Must be 21 years of age. * Two (2) years of experience as a Floor Supervisor. * Must be knowledgeable about applicable gaming regulations and company policies. * Must have thorough knowledge of a minimum of two (2) games. * Must have excellent communication and customer service skills. * Must be able to obtain/maintain any necessary certifications and/or licenses. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Cleans and sanitizes all dishes and silverware to be used by guests of the casino. Cleans and sanitizes kitchen equipment. GENERAL REQUIREMENTS: Six months previous kitchen worker experience is required. Must be able to read, write, speak and English. Must be able to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. ESSENTIAL JOB FUNCTIONS: Replenishes assigned station with hot and cold foods by transporting prepared food from the kitchen in a timely manner. Replenishes all nonfood items as needed. Cleans and stocks supplies, such as, plates, silverware, pots, pans, and other utensils. Lifts bus tubs to bus carts and pushes carts to the Kitchen. Cleans food serving areas, including counters, utensils and food trays. Ability to maintain the proper level of sanitation in accordance with health dept. and stewarding standards in all kitchen outlets. Cleans and sanitizes all china and flatware. Ability to clean and sanitize all kitchen equipment in a safe manner. Stocks supply (plates, silverware, pots, pans, and other utensils). Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to work inside and maneuver throughout the kitchen areas. Must be able to operate dish machine. Must be able to lift up to 50 pounds. Must be able to push carts, pull, reach, bend, stoop, and stack racks of dishes and silverware. Must be able to respond to visual and aural cues. Must present a well-groomed appearance. WORK ENVIRONMENT: Must be able to tolerate hot temperatures in excess of 100 degrees near dish machine, when assigned for entire shift. Must be able to use the following chemicals for cleaning and sanitizing all kitchen areas: bleach, pine sol, oven cleaner, etc. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTIONWHENEVER NECESSARY.

Ensures flawless delivery and execution of service excellence to both internal and external customers. Ensures all customer contact is Courteous, Informative, Thorough and Friendly. ESSENTIAL JOB FUNCTIONS: Will assist Casino Hosts, Credit Executives and Casino Personnel with arranging special services for quality customers. Checks all same and next day arrivals to ensure optimum accuracy of reservations. As a Reservations Agent, this position is primarily responsible for handling incoming calls for hotel room reservation requests and property/area information inquiries in an efficient, courteous manner, while maximizing hotel occupancy. Agents of this position are to stay informed of all room types, rates and offers available through Horseshoe Casino & Hotel Bossier City. This position also processes requests from casino VIP guests, including but not limited to, room reservations, transportation, restaurant and special event reservations. All these duties are to be fulfilled while maintaining consistently exceptional guest service. Agents are aptly able to field guest's complaints and problems in a courteous, efficient, professional and friendly manner. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Must possess the ability to use discretion and responsibility when issuing complimentaries based on customer play. Performs other duties as assigned by management. QUALIFICATIONS: High school diploma or equivalent required. Previous experience in the hospitality industry, preferably hotel front desk and/or night audit. Must have 3+ years of PBX/VIP services experience. Must have casino experience with specific knowledge and skills in the following areas: handling internal and external phone calls, making hotel/transportation/event reservations, professional communications with external/internal customers and vendors, casino computer systems, etc. Knowledge of basic computer programs, customer service and telemarketing is essential. Six months to two years previous experience in hotel or casino environment is required. Must be able work along with the team. Must present a well-groomed appearance. Excellent oral, verbal and customer service skills expected. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to maneuver to all areas of the casino, including in and around Pit areas. Must be able to bend, stoop, reach, kneel, twist, and grip items when necessary. Must have the manual dexterity to operate a typewriter, computer, 10 key adding machine, photocopier, fax machine and telephone. Must be able to respond calmly and make rational decisions when handling guests' demands in a fast paced environment. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Caesars reserves the right to make changes to this job description whenever necessary.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Qualifications Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our employees and guests. GENERAL REQUIREMENTS: Previous Surveillance experienced preferred. A thorough working knowledge of all casino games is preferred with an emphasis on payoffs, odds, procedures, and game protection. Must possess excellent customer service, communication, organizational, and writing skills. A working knowledge of Gaming Control Board Regulations is preferred. Must be able to work any day of the week and any shift. Must have basic computer operational skills. Must be able to get along with co-workers and work as a team. Must possess a good math aptitude. **Note: Interested applicants cannot have any relatives working in any cash handling, casino, or guest-related position at Horseshoe Bossier City. ESSENTIAL JOB FUNCTIONS: Operates all surveillance equipment, including, but not limited to, VCR's, monitors, switchers, computers, controllers, and cameras. Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures, and internal controls. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to sit or stand for long hours observing numerous CCTV screens. Must be able to respond calmly in crisis and stressful situations. Must be able to see and, also, remember the specific details of incidents and persons. Must be able to lift up to 50 pounds. Must be able to operate the following equipment: VCRs, monitors, switches, computers, controllers, and cameras. Must be able to give court testimony when necessary and write detailed reports. Must present a well-groomed appearance. WORK ENVIRONMENT: Must be able to work and maneuver in close quarters. Must be able to work overtime or change shifts on short notice. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to work in a low light environment. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Qualifications Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Completes all set-up and closing duties in a timely fashion according to Banquet Event Order. Observes diners to respond to additional requests and to determine when meal is completed. * Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence are paramount * Must adhere to Blue Chip Policies and Procedures at all times * Serves all guests according to established standards of quality * Completes all set-up and closing duties in a timely fashion according to Banquet Event Order * Adheres to food and beverage policies and procedures and state liquor laws * Relays all guest compliment/complaints to appropriate supervisor * Observes diners and responds to additional requests and to determine when meal is completed * Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude * Promotes positive public/employee relations at all times * Maintains a clean, safe, hazard-free work environment within area of responsibility * Performs all other related and compatible duties as assigned * Performs all relative miscellaneous duties as directed by supervisor/manager. Qualifications * Must speak, understand English * Communicate (hear, speak, read, and legibly write in English) with and promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments and guests * Shift assignments may be irregular, and will cover days, nights, weekends and holidays * Ability to handle all types of guest related situations * Ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat and grasp * Prior experience in banquet serving or group food handling preferred * Personable customer service attitude with organizational ability to handle multiple priorities simultaneously * Must present a professional, well-groomed appearance * Must be able to obtain an ABC liquor permit * Responsible for keeping all licenses and permits current Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Qualifications Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Responsible for answering guests requests and call center requests via phone, email, and IVY messaging system and completing their requests in a timely manner. Responsibilities also include monitoring inventory forecast in LMS and updating management when there are negative amounts in any room type. Rooms control has a working knowledge of the LMS system and works with Hotel Maintenance and Housekeeping personnel to ensure the status of hotel rooms are updated when rooms are available to sell. QUALIFICATIONS: Ability to read, write, speak, and understand English. Ability to coordinate multiple tasks simultaneously. Ability to work with a flexible schedule. Must perform duties with a sense of urgency. Excellent oral and written skills. Must be able to work any day of the week and any shift. ESSENTIAL JOB FUNCTIONS: Ability to work as a Front Desk Clerk as needed based on business demands. Ensures that guest needs, and special requests are met. Invokes service recovery when appropriate. Maximizes use of customer service skills. Prepares daily agenda (upgrading, sales/junket groups, etc.) Answers all phone calls directed to the Front Office. Attends Housekeeping pre-shift to communicate information regarding groups, VIP guest, special requests, etc. Checks numbers for the day and post for the staff and to give to supervisors for pre-shift meetings. Checks status of “out of order” rooms. Responsible for placing all guest requests to the housekeeping department, documenting the request, & guest follow up. Completes any back-to-back reservation extensions. Completes all express checkout and due out. Checks in all unassigned rooms, makes keys, and gives key packets to Supervisor to bring to the front desk for customer pick-up. Reviews Sales group resumes, and blocks rooms based on special requests, etc. Runs and resolves the over credit report. Runs and resolves the non-zero report. Runs and completes Rooms Revenue Potential and Manual overrides. Pre-assigns all hotel special requests. Promotes and maintains constant communication between all departments. Receives all calls for rooms that need repair. Notifies facilities, places “room out of order” signage, and follows through until repair is completed and room is available for occupancy. Cancels all non-guaranteed reservations at 6 PM (options on the main menu). Balances room inventory one day in advance. Calls around area for room availability and rates. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to stand and walk for long periods of time. Must be able to lift and carry upwards of five pounds. Able to bend, reach, kneel, twist and grip items. Must be able to respond to visual and aural cues. Must present a well groomed appearance. WORK ENVIRONMENT: Must be able to maneuver throughout hotel and casino, including up and down stairs. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Responsible for answering guests requests and call center requests via phone, email, and IVY messaging system and completing their requests in a timely manner. Responsibilities also include monitoring inventory forecast in LMS and updating management when there are negative amounts in any room type. Rooms control has a working knowledge of the LMS system and works with Hotel Maintenance and Housekeeping personnel to ensure the status of hotel rooms are updated when rooms are available to sell. QUALIFICATIONS: * Ability to read, write, speak, and understand English. * Ability to coordinate multiple tasks simultaneously. * Ability to work with a flexible schedule. * Must perform duties with a sense of urgency. * Excellent oral and written skills. * Must be able to work any day of the week and any shift. ESSENTIAL JOB FUNCTIONS: * Ability to work as a Front Desk Clerk as needed based on business demands. * Ensures that guest needs, and special requests are met. * Invokes service recovery when appropriate. * Maximizes use of customer service skills. * Prepares daily agenda (upgrading, sales/junket groups, etc.) * Answers all phone calls directed to the Front Office. * Attends Housekeeping pre-shift to communicate information regarding groups, VIP guest, special requests, etc. * Checks numbers for the day and post for the staff and to give to supervisors for pre-shift meetings. * Checks status of "out of order" rooms. * Responsible for placing all guest requests to the housekeeping department, documenting the request, & guest follow up. * Completes any back-to-back reservation extensions. * Completes all express checkout and due out. * Checks in all unassigned rooms, makes keys, and gives key packets to Supervisor to bring to the front desk for customer pick-up. * Reviews Sales group resumes, and blocks rooms based on special requests, etc. * Runs and resolves the over credit report. * Runs and resolves the non-zero report. * Runs and completes Rooms Revenue Potential and Manual overrides. * Pre-assigns all hotel special requests. * Promotes and maintains constant communication between all departments. * Receives all calls for rooms that need repair. * Notifies facilities, places "room out of order" signage, and follows through until repair is completed and room is available for occupancy. * Cancels all non-guaranteed reservations at 6 PM (options on the main menu). * Balances room inventory one day in advance. * Calls around area for room availability and rates. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: * Must be able to stand and walk for long periods of time. * Must be able to lift and carry upwards of five pounds. * Able to bend, reach, kneel, twist and grip items. * Must be able to respond to visual and aural cues. * Must present a well groomed appearance. WORK ENVIRONMENT: * Must be able to maneuver throughout hotel and casino, including up and down stairs. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Dealer: Create an entertainment environment for all guests. Provide courteous, friendly and prompt service in dealing table games. Supervisor: Supervises for the operations of table games on an assigned shift, placing special emphasis on guest service, security of Horseshoe Casino & Hotel's assets and positive employee motivation and coaching. GENERAL REQUIREMENTS: High school diploma preferred. At least six (6) months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to get along with co-workers and work as a team across departments and levels of management. Must be able to read, write, speak and understand English. ESSENTIAL JOB FUNCTIONS: Responsible for the operations of table games on an assigned shift. Displays a working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends change in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Upbeat personality for all interactions with guests and fellow employees. Proactive in anticipating customer needs. Dealers must be motivated in familiarizing themselves with all guests' names and personal facts. Must posses money, handling skill in providing chips for guests. Knowledge of card games. Basic knowledge of other games and services offered at property. Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in identifying communications of special promotions to customers. Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same. Adheres to regulatory, departmental, and company policies. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions. Responds to visual and aural cues. Must be able to acknowledge, greet, and converse in English with customers. Must be able to operate a typewriter, computer, telephone, ten key adding machine, and calculator, photocopy machine and fax machine. Must be able to lift, pull, push or carry up to 40 pounds. Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment. WORK ENVIRONMENT: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DECSRIPTION WHENEVER NECESSARY.