Caesars Entertainment jobs in Pompano Beach, FL - 45 jobs

Responsible for assisting in the planning, execution and successful operation of all promotions. This position shall work closely with all operational departments to ensure the timely and organized execution of events. Promote a fun and friendly environment that creates excitement for external and internal guests by utilizing the principles of Family Style Service. ESSENTIAL DUTIES & RESPONSIBILITIES General: Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Responsible for deploying promotions and interacting guests, which includes making live announcements and assisting in the completion of prize forms Organize and plan event descriptions, timelines, and all other planning documents for customer events Disseminating information to all involved departments in a timely manner about customer events Setup of all systems and controls necessary for customer events including, but not limited to, CMS and event guidelines Communicating about customer events in a timely manner to all operations departments Communicating and documenting all costs on analytical worksheets Entering purchase requisitions for all supplies and décor items necessary for the deployment of promotions Deploy events within the guidelines for proper safety and security. Maintain an extremely high level of confidentiality in all actions and duties. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (CMS, AS400), hand-held radio, telephone and PBX system, voicemail, fax, copier and promotional equipment. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License. Must be at least 21 years of age. No Tax returns are required for this position. QUALIFICATIONS Experience: Four (4) year degree in a related field or equivalent work experience. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knowledge of gaming laws and regulations.. Skills: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Required to walk and stand for entire shift; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear; and lift up to 35 pounds, with assistance. Must also frequently bend, crouch, or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: An office environment. A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also include a restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.

ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Appropriately use all related equipment, including cash registers, Micros, and credit card machines. Accurately collect payment for meals and give change when needed. Assign wait staff to service guests where seated. Answer phone, greet guests, and keep track of seat availability in restaurant. Assist wait staff. Assist with bussing and resetting tables. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Perform all duties of O&H Attendant through a support and relief capacity. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner, including host area, stairway, and entrance to restaurant and elevator. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of See Say Smile to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: MICROS cash register system; telephone; credit card machine; desktop computer; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Must be at least 18 years of age. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; Knowledge of arithmetic and its application. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May include a casino environment exposed to bright flashing lights, noise, smoke and varied temperatures.

ESSENTIAL DUTIES & RESPONSIBILITIES General - Responsible for learning to: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Assist in transporting money and chips. Control access to restricted areas. Respond promptly and appropriately to customer and team member incidents and accidents. Write reports. Monitor customer and team member passage in and out of casino. Check for and reporting safety hazards. Answer all calls promptly and professionally. Participate in routine drills as assigned. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Two-way radio, handheld ID scanner, keywatcher, manual and electric wheelchairs, emergency jump bag, telephone and PBX, security vehicles for approved drivers, and desktop computer. Communication: Must be able to communicate in English (verbal and written). Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Must be at least 21 years of age. Acquire and maintain CPR/AED certification. Three (3) years of tax returns required QUALIFICATIONS Experience: A high school diploma or GED equivalent. One year experience in security (preferred). Knowledge: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective public safety operations for the security of people, data, property, and institutions. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Being aware of others' reactions and understanding why they react as they do. Talking to others to convey information effectively. Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Required to stand and walk, and to talk and hear for a majority of the work shift (up to 10 hours). The team member will frequently be required to use hands to finger, handle, or feel objects, tools, or controls; to reach with hands and arms; and to bend, kneel, or stoop. The team member must lift and/or move up to 50 pounds and up to 250 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May also be required to work in an outdoor environment, exposed to varied weather conditions and in proximity to horses. The statements herein are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at any time due to reasonable accommodation, business demand or the request of management. I attest that I have read and understand the job description and am able to perform all the job responsibilities described herein. I will notify Human Resources should this change.

General: Clean and wash all kitchen equipment, pots, pans, china, silverware, and glasses using the dishwasher as appropriate. Properly store all kitchen equipment, pots, pans, china, silverware, and glasses. Deliver and properly store all stock from receiving department. Deliver product and stock to food outlets. Take out kitchen trash, including, but not limited to, grease and food particles from garbage disposals. Clean floors in the kitchen area and cookers. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Commercial dishwasher and sanitizer, Commercial trash compactor, food and dish carts, hand dolly, dish cleaning brushes, wet mops and brooms, telephone and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. No Tax returns are required for this position. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 40 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a casino environment, exposed to bright lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.

ESSENTIAL DUTIES & RESPONSIBILITIES General - Responsible for learning to: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Must be proficient in dealing Poker. Assisting guest with seating and chip distribution. Deal the game and monitor the monies on the table at all times. Control gaming cards and equipment. Monitor customer play for cheating scams and suspicious variations in play. Answer questions about game rules and casino policies. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. No taxes are required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to walk and stand; sit for long periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 10 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.

Accurately and promptly handle all money transactions and player accounts for customers. Promote Family Style Service culture through actions and positive attitude. Promotes a fun and friendly environment that creates excitement for external and internal guests. ESSENTIAL DUTIES & RESPONSIBILITIES A. General: • Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. • Promptly cash customers out, give correct change, and answer customer questions in a courteous and professional manner. • Accurately count and record assigned funds and make exchanges of funds throughout the shift. • Keep cash drawer balanced and impressed. • Make exchanges with the vault. • Verify and document personal identification information for T-31 transactions. • Complete CTRs, CCTL's, MTLs, and all other required documentation. • Track and complete Title 31 and Suspicious Activity reports. • Issue player's cards for guests or update player's accounts with current information, as needed. • Redeem points from accounts for patrons for cash or prizes. • Assure that guests have a favorable gaming experience. • Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member and guest information. • Have complete knowledge of all casino events and promotional activities, and assist as needed. • Keep work area in a clean and orderly manner. • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. • Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. • Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. • Perform other duties as assigned or reasonably requested by any member of management. B. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. C. Tools and Technology: Desktop computer, printer, 10-key calculator, currency counter, hand-held radio, telephone, coin sorter, credit card machine, fax machine, and photocopier. D. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS A. Experience: A high school diploma or GED equivalent is preferred. B. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic and its application. Knowledge of gaming laws and regulations. C. Skills: Basic computer and MS office skills, data entry. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A. Physical Demands: While performing the duties of this job, the team member is required to walk and stand for entire shift; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear; and lift up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. B. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.

Supervise and coordinate activities of cooks and other culinary workers. Manage kitchen in the absence of the Chef de Cuisine. Promote Family Style Service through actions and positive attitude. ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Establish production forecasts based on expected customer counts and post for staff review. Oversee staff to ensure compliance with established sanitation and nutrition practices. Verify portion sizes and quality standards are in compliance with departmental standards. Assign work to team members and monitor for timely and proper completion to comply with budget requirements. Monitors staff's start times, breaks and ending times. Participate in interviewing, selecting, training, and developing staff. Review kitchen activities with Chef de Cuisine. Assist Chef de Cuisine with development of menu items and recipes, including special events. Issue disciplinary action as needed. Prepare and deliver reports as requested. Maintain employee files and attendance records. Maintain strict confidentiality relative to financial data, company policies and procedures, and team member and customer information. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station, Microsoft office software, casino tracking programs (Oracle, UKG, Stratton Warren, InfoGenesis), Char broiler, pizza oven, sauté station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone, voicemail, fax machine, and photocopier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. At least three years of supervisory experience in a high volume kitchen is preferred. Accreditation from a culinary institute is preferred. Able to obtain a Food Safety Manager Certification. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, sautéing and grilling. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 40 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.

ESSENTIAL DUTIES & RESPONSIBILITIES General: Deal with high-volume customer interactions, and be consistently outgoing, upbeat, and cheerful. Ability to repair and maintain electrical and / or mechanical devices both on and off the Casino Floor. Assist in loading and unloading of slot machines and signs during deliveries to and removals from property. Perform slot machine verification, audits and tests as needed. Responsible for ensuring that all slot machines are up and running during the course of your shift. Carries out assigned projects and work assignments as set by Slot Management. Ensures work assignments are completed in a professional and timely fashion. Perform all types of diagnostics and repairs to correct mechanical, electrical and electronic failures to the component level. Troubleshoots, installs and operates slot accounting system, slot machine operation, ticket in/ticket out system and parts system maintenance. Ability to act independently while drawing conclusions from written, computer generated materials or company received directives. Maintain the appearance and performance of slot machines and other devices as instructed for the purpose of improving guest impact and reducing down time for machines. Review audit reports to ensure machines and system are functioning properly and correct any issues which arise in the process. Review and maintain floor performance databases and reports to improve understanding of overall impact and provide input to management. Circulate casino floor, watching for machines in need of repair. Check machine problem logs for any items in need of repair. Must be willing to go to any training as designated by management. Must be willing and have the ability to learn the technical aspects of the job. Responsible for handling all install and conversion projects, initial set-up and check out of slot machines and signage. Test machines to determine proper functioning. Review work orders, manual, schematic diagrams and instructions to determine the tasks to be performed and the tools, parts, equipment and resources required to complete the projects. Responsible for Performing full and partial RAM Clears / Key Chips on all existing platforms on the Slot Floor as part of the daily preventative maintenance program or as part of a specific project. Frequently performing maintenance and complex repair beyond standard level while safely and effectively operating shop tools including powered tools, soldering and electronic testing equipment. Maintain proper documentation on department gaming repair logs, in order to comply with state or internal regulations. Maintain proper gaming logs in order to comply with state or internal regulations. Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. Adhere to regulatory, departmental and company policies in an ethical manner, and encourage others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a clean environment both on and off the Casino Floor. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of See Say Smile to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Desktop Computer, hand-held radio, and other slot-related tools and supplies. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo License. Must be at least 21 years of age. Three (3) years of tax returns required.

ESSENTIAL DUTIES & RESPONSIBILITIES * General - Responsible for learning to: * Responsible for team member scheduling, special requests, and PTO * Responsible for preparing and conducting performance reviews * Responsible for recommending, implementing and enforcing progressive discipline. * Responsible for disciplinary and termination decisions in accordance with Company policy * Implements and manages processes and programs to effectively control and reduce loss time injuries. * Review and adjust staffing levels to maintain budgeted level of employment. * Development of staff, interviews, hires, and evaluates. * Review poker room activities and promotional status with Director of Poker. * Assists Director with monitoring and adjusting performance to local competition. * Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary. * Have complete knowledge of all casino events and promotional activities, and assist as needed. * Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. * Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. * Perform other duties as assigned or reasonably requested by any member of management. * Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. * Tools and Technology: Card tables, table game drop box, table chip tray, playing cards, playing chips, automatic shuffler, and desktop computer. * Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Employee Occupational License. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS * Experience: Five to seven years' experience as a poker dealer, supervisor, or poker floor person with a 4-year degree in a related field or equivalent work experience. * Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of arithmetic, algebra and their applications. Knowledge of gaming laws and regulations. * Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; Being aware of others' reactions and understanding why they react as they do; Talking to others to convey information effectively; Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical Demands: While performing the duties of this job, the team member is required to walk and stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear; and lift up to 30 pounds. The team member must also frequently bend and reach and occasionally crouch or stoop. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The team member is also required to make ongoing repetitive motions of the arms and hands. * Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs.

The Team Member in this position is responsible for providing superior service to both internal and external guests. The Hospitality Program Intern is responsible for learning and executing the various policies and procedures required of the Marketing, Gaming, and Restaurant positions. The position is also responsible for learning an overview of the aspects regarding Family Style Service and various casino operations. ESSENTIAL DUTIES & RESPONSIBILITIES General: Provides superior guest service, positively affects interactions with guests and Team Member, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow Team Members. Work in all aspects of Marketing, Gaming, and F&B operations with an introduction to Front of House positions including Cashier, Host, Attendants, and Dealer. Communicates between guests and management to ensure guest satisfaction. Assist in tracking guest feedback, Team Member feedback and operational concerns. Communicate with front of house and management to best utilize the experience. Act in ways that will create moments of magic for our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “together we win” attitude, every guest every time. Comply with our drug & alcohol free workplace. Subject to post offer, for cause and post-accident drug tests. Maintain an extremely high level of confidentiality in all actions and duties. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Use of computer station with internet, Microsoft office software, POS systems, time and pay software including Kronos, telephone with voicemail system, fax, copier and standard office equipment. Licensure: Must be at least 21 years old and able to obtain and maintain a 1055 Slot Combo license. Must be at least 21 years of age. No tax returns are required for this position. QUALIFICATIONS Third or fourth year college student required Must possess average computer skills, specifically with all Microsoft Office programs. Excellent customer service experience Must have the ability to solve complex problems Oral and written communication skills Must be able to learn all essential job functions within 90 days PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Required to sit, walk and stand; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk and hear; and lift up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: An office environment. A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. The statements herein are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at any time due to reasonable accommodation, business demand or the request of management. I attest that I have read and understand the job description and am able to perform all the job responsibilities described herein. I will notify Human Resources should this change.

ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Set up and break down of assigned work stations and maintaining its cleanliness. Keep station full at all times, especially during peak business times. Responsible for informing customers of the ingredients when asked. Cover cashiers on breaks and take guests' orders. Answer questions about food items, making recommendations upon request. Remove customers' dirty dishes from tables during the course of their meal using trays. Assist hosts with seating guests if necessary. Resetting tables after they have been cleared. Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. Accurately and appropriately set up banquet functions. Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Serving trays; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Must be at least 21 years of age. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. Use of elevator and stairs.

General - Responsible for learning to: Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Responsible for general maintenance of all facilities on property and the property itself. Identify deficiencies related to maintenance of such facilities. Responsible for maintaining, repairing, and replacing gaming table layouts with instructions provided by a supervisor. Knowledge of the HVAC system, alarm system, and generators. Identify and diagnose deficiencies with the system and take measures to correct deficiencies. Identify the need for and perform Mid-level to advanced level Painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property. Assist with creating Preventative maintenance schedule and follow such schedule. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Ensure the safety and security of all guests and employees. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Two-way radio, maintenance related types of hand tools, power tools and machinery, work boat, work and box trucks, forklift, ladders, scaffolding, cleaning and maintenance chemicals, safety and personal protection equipment, and personal computer. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Slot License. Must be 21 years of age. No tax returns are required for this position. Must possess valid driver's license and maintain good driving record. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. Two years of maintenance experience is preferred. Knowledge: Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective operations for the protection of people, data, property, and institutions. Knowledge of applicable OSHA standards and safety measures. Knowledge of gaming laws and regulations. Skills: Repairing machines or systems using the needed tools. Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Determining causes of operating errors and deciding what to do about it. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Determining the kind of tools and equipment needed to do a job. Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the team member is required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, bend, or crouch; climb; and talk and hear. The team member must frequently lift and/or move up to 50 pounds, including overhead lifting. The team member will frequently be required to lift and/or move up to 250 pounds with assistance. The team member will often be required to climb a ladder. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The team member is within a casino environment, exposed to bright flashing lights, noise, smoke and varied temperatures. Use of elevator and stairs. A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May occasionally be in an outdoor environment, exposed to varied weather conditions.

Protect casino assets via CCTV, in accordance with IRGC regulations and internal controls. Promote Family Style Service through actions and positive attitude. ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Observe all guest and team member activities in all monitored areas, including, but not limited to, casino floor, cage, count room, restaurants, and back of house common areas. Monitor activity for criminal activity, violation of Florida gaming regulations, and/or violation of company policies and procedures. Appropriately record activities and report observations to company and Florida Racing and Gaming Commission officials. Appropriately record surveillance activity in daily log. Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information. Have complete knowledge of all casino events and promotional activities. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Computer station with email, Microsoft office software, Dallmeier digital system, casino tracking programs (CMS, Micros, SDS), surveillance/security computer database, two-way radio, telephone with voice mail system, fax, and copier. Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License. Must be at least 21 years of age. Three (3) years of tax returns required. QUALIFICATIONS Experience: One to two years of surveillance experience preferred. Gaming industry experience is preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of all gaming regulations and internal controls for all casino departments, promotions, games, and events. Knowledge of surveillance equipment, including CCTV cameras and monitors, alarm systems, and listening devices. Knowledge of casino games and internal controls. Knowledge of gaming laws and regulations. Skills: Ability to write clear and concise reports using correct grammar and punctuation. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times. Talking to others to convey information effectively. Being aware of others' reactions and understanding why they react as they do. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Monitor/Assess performance of oneself, other individuals, or organizations to make improvements or take corrective action. Actively looking for ways to help people. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to sit; use hands to finger, handle, type, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, bend, or crouch; and talk and hear. The team member must occasionally lift and/or move up to 10 pounds; and stand and walk. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work shifts may vary. Work Environment: A casino environment exposed to bright flashing lights, noise, beeping alarms, smoke and varied temperatures. Use of elevator and stairs. The surveillance room is a secured, locked office environment. The noise level in the work environment is usually reasonably quiet.

William Hill, U.S., America's leading sports book provider, has an opening at its Race Book inside Casino Miami in Miami, FL. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. Reporting to the Racebook Manager, you will be face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our Racebook. As an expert in our menu of race betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Why Join Our Team: Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) Flexible scheduling (nights, weekends, mornings, holidays, etc.) Advancement opportunities - come grow a career with us! What You Will Do: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and Gaming Commission Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and Gaming Commission standards Other duties as assigned What You Will Need: Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred 21+ years of age or older Successfully pass a background check Able to obtain a gaming license from the Gaming Commission and other jurisdictions where deemed necessary High level of customer service Ability to work a flexible schedule: nights, weekends, and some holidays is preferred Present yourself in a professional manner Strong communication skills, both written and verbal Ability to do simple math Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Commission Board Physical Requirements: Must be able to stand for extended periods of time Must be able to lift, pull or push 25 lbs. Must be able write for extended periods of time Must be able to twist, bend or reach with no significant boundaries This position may be exposed to a smoke-filled environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

The Host/Hostess is responsible for greeting restaurant patrons with a positive friendly attitude. Assures patrons are seated in a timely manner assuring that guests have a favorable dining experience. Promote the Family Style Service culture through actions and positive attitude. ESSENTIAL DUTIES & RESPONSIBILITIES General: Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. Appropriately use all related equipment, including cash registers, Micros, and credit card machines. Assign and assist wait staff. Answer phone, greet guests, and keep track of seat availability in restaurant. Assist with bussing and resetting tables. Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner, including host area. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of See Say Smile to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: MICROS cash register system; telephone; credit card machine; desktop computer; bus tub; food and dish carts; beverage dispensers; cleaning materials; wet mops and brooms. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is preferred. One year or more of restaurant experience preferred. Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction; Knowledge of arithmetic and its application. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 25 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. May include a casino environment exposed to bright flashing lights, noise, smoke and varied temperatures.

Safely prepare food items, following menu specifications and standard recipes, for service to customers in all outlets. Strive for picture-perfect plate presentation. Promote Family Style Service culture through actions and positive attitude. General: Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Operate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knives. Accurately prepare all food items according to established measurements and recipes. Prepare hot and cold sauces. Ensure consistent product delivery to the customer. Check station before, during, and after shift for proper set-up and cleanliness. Actively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s). Perform all assigned side work to include replenishing/restocking work station with supplies. Adhere to control procedure for food costs and quality. Provide clear direction, instruction, and guidance to subordinates. Encourage and abide by all health codes and hand washing guidelines. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. Assist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology: Char broiler, pizza oven, sauté station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computer. Licensure: Not required. QUALIFICATIONS Experience: A high school diploma or GED equivalent is required. Knowledge: Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of various cooking methods, such as roasting, frying, sautéing and grilling. Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands: Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hear. The team member must frequently lift and/or move up to 30 pounds. The team member must occasionally bend, stoop, or kneel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required to be able to taste and smell food items to insure quality and flavor levels. Work Environment: A restaurant environment with varied noise levels, variable temperatures, wet areas, and smoke. Use of an elevator and stairs. A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights. The statements herein are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at any time due to reasonable accommodation, business demand or the request of management. I attest that I have read and understand the job description and am able to perform all the job responsibilities described herein. I will notify Human Resources should this change.

Accurately and promptly handle all money transactions for customers. Promote Family Style Service culture through actions and positive attitude. Responsible and accountable for assisting the Cage Shift Manager in the complete operation of the Vault and promotes a fun and friendly environment that creates excitement for external and internal guests.

The purpose of this position is to work behind the bar to facilitate the smooth flow of service to customers by the Bartender/Beverage Server. Performs the service of replenishing stock and all required cleaning. KEY JOB FUNCTIONS: Checks and maintains the required par stock on assigned station. Obtains replacement stock from the warehouse inventory in accordance with established procedures. Maintains cleanliness and organization of assigned work area. Assists the Bartender in providing maximum efficiency and service levels by retrieving guests special requests, and during busy times icing drink glasses and (depending on assigned station) pouring drinks. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent preferred No previous experience required QUALIFICATIONS: Fluent and literate in English Must be 21 years of age. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Harrah's Resort Southern California and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Mobility to constantly move about the property Ability to bend, reach, squat, climb stairs Ability to move and carry large, heavy objects weighing up to 90 pounds (keg weight). Ability to use repetitive hand motion, holding, grasping Able to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environment Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

* General: * Clean and wash all kitchen equipment, pots, pans, china, silverware, and glasses using the dishwasher as appropriate. * Properly store all kitchen equipment, pots, pans, china, silverware, and glasses. * Deliver and properly store all stock from receiving department. * Deliver product and stock to food outlets. * Take out kitchen trash, including, but not limited to, grease and food particles from garbage disposals. * Clean floors in the kitchen area and cookers. * Have complete knowledge of all casino events and promotional activities, and assist as needed. * Keep work area in a clean and orderly manner. * Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. * Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships. * Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. * Perform other duties as assigned or reasonably requested by any member of management. * Operating Principles: Ensure at all times operating principles are being adhered to: Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standards. * Tools and Technology: Commercial dishwasher and sanitizer, Commercial trash compactor, food and dish carts, hand dolly, dish cleaning brushes, wet mops and brooms, telephone and desktop computer. * Licensure: Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot license. Must be at least 21 years of age. No Tax returns are required for this position. QUALIFICATIONS * Experience: A high school diploma or GED equivalent is preferred. * Knowledge: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Skills: Managing one's own time and the time of others. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Adjusting actions in relation to others' actions. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions * Physical Demands: Required to stand and walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Frequently required to bend or stoop and to lift up to 40 pounds, including lifting overhead. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Work Environment: A kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areas. May also work in a casino environment, exposed to bright lights, noise, smoke and varied temperatures. Use of elevator and stairs. May also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.