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Become A Cafe Associate

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Working As A Cafe Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $83,158

    Average Salary

What Does A Cafe Associate Do At University of Richmond

* In the assigned unit, this position may perform some or all of the following:
* Front-of
* House:
* Participates in the front of the house duties including, but not limited to: point-of-sale (cash register) functions; beverage and food production; order taking; and general customer service.
* Back-of
* House:
* Prepares and cooks food by following established recipes, special dietary or nutritional restrictions, or numbers of portions.
* Cleans, cuts, and cooks all food products as assigned, including meat, fish, poultry, starches, and vegetables.
* Prepares appropriate garnishes; garnishes foods.
* Cleans, sets up, and breaks down kitchen equipment, appliances, and work areas to ensure cleanliness and functional operation.
* Operates kitchen, line equipment, and machinery according to established safety procedures.
* Incorporates unused food safely into future food production.
* Covers, labels, and dates all food products after opening from original packaging and follows all food safety rules for proper storage.
* Sets up serving lines and ensures an adequate supply of food items, per the menu of the day, for the entire service period.
* Monitors and records temperatures of foods stored in refrigeration, in hot boxes, and on the serving line to ensure safe temperatures.
* Takes food samples for quality assurance.
* Assists in forecasting and monitors accuracy of recipes; communicates discrepancies to manager.
* Additional Duties:
* Maintains clean and organized stock rooms and back-of-house.
* Maintains the cleanliness and organization of all equipment, serving lines, and seating areas according to established procedures.
* Trains employees.
* Performs other duties, as assigned

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How To Become A Cafe Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Cafe Associate jobs

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Cafe Associate Typical Career Paths

Cafe Associate Demographics

Gender

  • Female

    70.7%
  • Male

    27.5%
  • Unknown

    1.8%

Ethnicity

  • White

    80.0%
  • Hispanic or Latino

    11.8%
  • Asian

    6.0%
  • Unknown

    1.6%
  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    60.0%
  • Portuguese

    10.0%
  • Russian

    6.7%
  • Mandarin

    3.3%
  • Czech

    3.3%
  • Braille

    3.3%
  • Cantonese

    3.3%
  • Japanese

    3.3%
  • German

    3.3%
  • Italian

    3.3%
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Cafe Associate

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Cafe Associate Education

Cafe Associate

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Top Skills for A Cafe Associate

CustomerServiceSkillsFoodPreparationAreasCAFAreaSafeFoodPreparationBakePizzasBakeryItemsCustomerOrdersFoodOrdersFoodItemsSAMHotDogsIceCreamCommunicationSkillsFoodProductsMenuItemsDishwasherResponsibilitiesiPOSSafetyStandardsCleanEnvironment

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Top Cafe Associate Skills

  1. Customer Service Skills
  2. Food Preparation Areas
  3. CAF Area
You can check out examples of real life uses of top skills on resumes here:
  • Experience handling cash Customer service skills Taking orders Preparing food Cleaning area Basic food safety
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Prepared all food orders within a 2-3 minute time frame.
  • Prepare food items such as sandwiches, salads, and drinks using standard formulas.

Top Cafe Associate Employers