Become A Cafe Server

* Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
* Promptly and accurately take beverage and food orders, transmit orders to Culinary team and serve food items to guests.
* Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of POS System, cash bag or bank.
* Provide table service to customers according to department standards.
* Follow appropriate food handling procedures to ensure safe, quality products.
* Maintain cleanliness/appearance of assigned area, stock/restock supplies and complete side duties according to department standards.
* Participate as a team member with all servers, bussers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.
* Meet department uniform, appearance and grooming requirements.
* Must adhere to regulatory, department and company policies.
* Perform all job duties in a safe and responsible manner.
* Perform other job related and compatible duties as assigned.
* To be successful in this position it will require the following skill set

* All foods plated/portioned according to the standards and in the quantities specified on the menu.
* Prepares protein salads, vegetables, fruits, sandwiches, etc. as needed.
* Finishes baking of frozen convenience food products.
* Works in the grill/pizza areas.
* Works on the cash register in the cafeteria and ensures accuracy of drawer.
* Plans and prioritizes catering deliveries.
* Organizes food and equipment for the function.
* Makes sandwiches, salads, baked goods, etc. as needed.
* Delivers items to event location and is responsible for the set-up and break-down of each function.
* Communicates all needs to production and supervisory staff.
* Maintains sanitary condition of all catering equipment.
* Sets up designated station with proper utensils, plates, etc.
* Works on assigned station during meal service.
* Serves food in the cafeteria.
* Keeps supervisor informed of menu item supply levels in a timely fashion to avoid runouts.
* Breaks down designated station following the completion of serving line.
* Restocks work area thoroughly.
* Occasionally assembles patient meals as ordered through the At Your Request Room Service Dining system.
* Uses proper portion for entrées, salads, desserts, and beverages.
* Prepares food items to par levels in advance of peak meal periods (fruit cups, tossed salads, desserts, beverages).
* Follows procedures for preparing special trays (Kosher, Low Bacteria, Isolation, Psychiatry, Gastric By-pass

* Server (100%)
* To ensure guest satisfaction and profitability is maximized at every opportunity.
* To uphold professional standards of excellence and set an example to all other associates at all times.
* Acting as a service ambassador to the winery, building relationships and generating repeat business.
* Check in with the Manager at the start of each shift.
* Anticipate business levels for each shift.
* Always have higher expectations for service levels.
* Deliver food and beverages ensuring timely, consistent and quality food.
* Pre bus tables between courses.
* Be willing to assist fellow servers and bussers as needed.
* Thank the guest for coming in and invite them to return.
* Promote the Restaurants at Ponte Winery and Ponte Vineyard Inn.
* Up selling of products including Ponte wines.
* Be aware of other promotions and events that are going on at Ponte Winery.
* Trained to work all Front of House operations of Food and Beverage at the winery.
* Have the required tools to do the job for that day, such as order pad, pen and wine-key.
* Complete paperwork correctly after the end of every shift
* Understand and adhere to environmental standards set by the winery.
* To be able to work well under pressure and to complete all assigned tasks in a timely and accurate manner.
* To maintain a clean work environment and uphold all Health and Safety Regulations.
* Always have higher expectations for service levels.
* Be confident in taking the lead in any guest issues that may arise during your shift and communicate these to your Manager immediately.
* Set the example of excellence in standards to other Associates at all times.
* Ensure that all duties are carried out before the end of shift.
* Assist fellow Associates with additional job duties as business dictates and is required.
* Understands and adheres to the Ponte values and service standards

* Display good customer relation skills and take initiative to greet guests in a friendly manner.
* Inform customers about the available food, beverage, and gift shop items available in the café and provide customers with information about the hotel.
* Prepare specialty coffee drinks in accordance with established recipes.
* Operate café equipment according to proper procedures.
* Maintain a neat and clean environment in the café.
* Clean equipment, displays, floors, etc. as per SOP for daily cleaning program.
* Straighten/refresh/restock merchandise and food displays to maintain a “fresh” look in the café.
* Close and open café on time with proper setup for the day and proper closing procedure for the evening.
* Complete all sales through the Micros system processes transactions in accordance with established accounting procedures ensuring proper cash handling and is responsible for a cash drawer.
* Assist with managing inventory by monitoring stocks and working with management to place orders.
* Account for all cash and secures money drops in accordance with hotel and company policies.
* Know and comply with all company policies and procedures pertaining to this position and its duties.
* Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.
* Ensure uniform and appearance is clean and professional, maintain confidentiality of proprietary information and protect company assets.
* Other duties as assigned

* Serve food courses and alcoholic beverages to guests.
* Set tables according to type of event and service standards.
* Answer questions on menu selections.
* Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
* Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
* Record transaction in MICROS system at time of order.
* Check in with guests to ensure satisfaction with each food course and/or beverages.
* Pick-up trays and clean tables as needed to ensure a clean dining area.
* Maintain cleanliness of work areas, china, glass, etc., throughout the day.
* Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
* Complete closing duties, including restocking items, turning off lights, etc.
* Present physical and accurate check to guest and process payment.
* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information; protect company assets.
* Support all co-workers and treat them with dignity and respect.
* Support team to reach common goals.
* Comply with quality assurance expectations and standards.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
* Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds.
* Stand, sit, or walk for an extended period of time or for an entire work shift.
* Read and visually verify information in a variety of formats (e. g., small print).
* Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
* Move over sloping, uneven, or slippery surfaces and steps.
* Move up and down stairs and/or service ramps.
* Welcome and acknowledge all guests according to company standards.
* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
* Perform other reasonable job duties as requested by Supervisors.
* To apply now, go to: marriott.taleo.Net/careersection/2/jobdetail.ftl?job=17001YD5 Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
* Visit .marriott.com/careers to learn more about our workplace culture and career opportunities.
* Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
* Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local